Venmar HEPA 3.2 Installation Instructions And User Manual - 10. Warranty
WARRANTY
Venmar Ventilation inc. and vänEE Canada warrant to the original consumer purchaser of their products, that such products will be
free from defects for a period of two (2) years, from date of original purchase.
THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. VENMAR VENTILATION INC. AND VÄNEE CANADA WILL
NOT BE HELD RESPONSIBLE FOR ANY CLAIMS OVER THE ORIGINAL PURCHASE PRICE OF A
WHOLE-HOUSE HEPA AIR
PURIFIER SYSTEM
, NOR HELD RESPONSIBLE FOR SUBSEQUENT DAMAGE OR INCIDENT.
During the period stated above, Venmar Ventilation Inc. or vänEE Canada will, at their opinion, repair or replace, without charge, any
product or part which is found to be defective under normal use and service. THIS WARRANTY DOES NOT EXTEND TO ANY CORE
FILTERS (THH 1.0 MODELS ONLY) FILTER AND PREFILTER. This warranty does not cover
a)
normal maintenance and service,
b)
any products or parts which have been subject to misuse, negligence, accident, improper maintenance or repairs made by other
than Venmar Ventilation inc. or vänEE Canada or
c)
a faulty installation or installation contrary to recommended installation instructions.
The duration of any implied warranty is limited to the 2-year period as specified for the express warranty. Some states or provinces do
not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
VENMAR’S OR VÄNEE ‘S OBLIGATION TO REPAIR OR REPLACE AT VENMAR’S OR VÄNEE’S OPTION, SHALL BE THE PURCHASER'S
SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. VENMAR VENTILATION INC. AND VÄNEE CANADA WILL NOT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH PRODUCT
USE OR PERFORMANCE. SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights and you may also have other rights, which vary from province to another. This warranty
supersedes all prior warranties.
To contact warranty service call 1-800-567-3855. In order to qualify for a warranty claim, the owner of a Venmar or vänEE whole-house
HEPA air purifier system must have the model and serial number along with a proof of the original purchase date. In each case, costs
for the removal of a defective part (and/or unit) and installation of a new or repaired one and travel costs are not covered by this warranty.
In case of discrepancies between the english version of the warranty and french version, the english version will prevail.
VVI, 550 Lemire Blvd., Drummondville, Qc Canada J2C 7W9
10. WARRANTY
PROBLEMS
SOLUTIONS
• Check breaker or fuse in main distribution panel.
1.Unit does not start at Normal
• Check there is 120V at the electrical outlet.
or Boost position.
• Make sure the unit main switch is properly set in Normal or Boost position.
• If a wall control is connected, disconnect control wire from the unit, then make sure the
unit main switch is properly set in Normal position.
2. Unit does not run at Normal
• If a wall control is used, disconnect control wire from the unit. Then, if the unit runs at
speed, but runs at Boost.
Normal speed, check control wiring and wall control connections.
3. Unit is not operating as per
• Check if the unit main switch is in “Normal/Remote” position.
the selected mode.
• Check wall control wiring.
4. Wall control indicators do not work
• Check wall control wiring.
properly or not at all.
5. On 04391 / 05536 wall control only,
• Check if the unit main switch is in “Normal/Remote” position.
1 or 2 light indicators flash
every second.
• Check wall control wiring.
9. TROUBLESHOOTING
If the problem is still not solved, call your installer or the nearest approved Service Center.
Also, you can reach the Customer Service Department at the following toll free telephone number: 1 800 567-3855.
*Items 3, 4, 5 and 6 are optional.
All listed parts are available where you bought your unit.
NOTE: Please note that parts not listed are not available; those parts require assembly knowledge that only manufacturer can garantee.
No. Description
Part
Venmar
vänEE Venmar vänEE
Number HEPA 3.2 HEPA 3.2 THH 1.0 THH 1.0
1 Prefilter Kit (2)
05123
1
1
1
1
2 HEPA Pleated Filter Kit 04803
1
1
1
1
3 Wall Control **
04862
1
-
-
-
4 Wall Control **
05439
-
1
-
-
5 Wall Control **
04391
-
-
1
-
6 Wall Control **
05536
-
-
-
1
8. PARTS ORDERING CHART
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