VeriFone VX 805 Installation Manual

Other manuals for VX 805: Reference Manual

Summary of VX 805

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    Verifone part number doc280-003-en-a, revision a vx 805 installation guide 68 6eri& one.

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    All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of verifone, inc. The information contained in this document is subject to change without notice. Although verifone has attempted to ensure the accuracy of the co...

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    Vx 805 i nstallation g uide 1 c ontents p reface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 organization . . . . . . . . . . . . . . . . . . ...

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    2 vx 805 i nstallation g uide peripheral ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 c hapter 4 maintenance and cleaning addi...

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    Vx 805 i nstallation g uide 3 p reface this guide is the primary source of information for setting up and installing the vx 805. Audience this guide describes the vx 805 features, and provides the basic information for its installation and configuration. Organization this guide is organized as follo...

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    P reface guide conventions 4 vx 805 i nstallation g uide guide conventions various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use. Acronym definitions various acronyms are used in place of the full definiti...

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    Vx 805 i nstallation g uide 5 c hapter 1 overview this chapter provides a brief description of verifone’s vx 805. Vx 805 verifone’s vx 805 has packed a performance punch in this high security pin pad without sacrificing the demands of the consumer with a large white backlit display, large keypad, an...

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    O verview features and benefits 6 vx 805 i nstallation g uide features and benefits exceptional ease of use • efficient, stylish, ergonomic design provides for convenient consumer handling, minimizing user errors • intuitive telco-style interface with large, colored control keys simplify training an...

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    Vx 805 i nstallation g uide 7 c hapter 2 setup this chapter describes the setup procedure for the vx 805, in the following sections: • selecting a location • unpacking the shipping carton • examining device features • installing or replacing msam cards • establishing cable connections • using the sm...

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    S etup unpacking the shipping carton 8 vx 805 i nstallation g uide electrical considerations • avoid using this product during electrical storms. • avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditi...

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    S etup examining device features vx 805 i nstallation g uide 9 examining device features before you continue with the installation process, familiarize yourself with the vx 805 features: figure 2 vx 805 features the vx 805 includes the following features: • an lcd display. • three color-coded functi...

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    S etup installing or replacing msam cards 10 vx 805 i nstallation g uide installing or replacing msam cards you may need to install one or more multiple security access module (msam) cards or replace the old cards. To install or replace msam cards 1 remove the data cable from the back of the unit. 2...

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    S etup installing or replacing msam cards vx 805 i nstallation g uide 11 5 install the msam card by aligning the card to match the embossed number and carefully sliding it into the slots until fully inserted. Figure 4 msam insertion 6 close the vx 805 compartment door after inserting/replacing the n...

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    S etup power supply 12 vx 805 i nstallation g uide power supply not all vx 805 configurations and device contexts require the use of a power supply – verifone ships power supplies with the vx 805 as required. If you have changed the context in which the vx 805 is used or have questions about which p...

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    S etup establishing cable connections vx 805 i nstallation g uide 13 establishing cable connections the vx 805 has three general cabling scenarios, depending on what the vx 805 connects to: 1 connecting to another verifone terminal 2 rs232 connection using an external power brick 3 direct usb connec...

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    S etup establishing cable connections 14 vx 805 i nstallation g uide connecting to another verifone terminal the vx 805 connects to a verifone terminal via a coiled cable (vpn - 08361-xx-r). There is a minimum power requirement for the vx 805, currently specified at 2w. Figure 7 vx 805 connected to ...

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    S etup using the smart card reader vx 805 i nstallation g uide 15 direct usb connection similarly, a usb cable (vpn - 08374-xx-r) is required in standard usb environments. For this cable option, the host end has a molded housing which exposes the standard usb plug. Figure 9 direct usb connection usi...

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    S etup using the magnetic card reader 16 vx 805 i nstallation g uide using the magnetic card reader the vx 805 has a magnetic card reader that uses a triple track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and operating environments. To conduct a credit ...

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    Vx 805 i nstallation g uide 17 c hapter 3 specifications this chapter discusses power requirements, dimensions, and other specifications of the vx 805. Unit power requirements • 5-12v dc, 2w (maximum consumption with backlight active) power pack • pwr282-001-01-a (varies per region) • ul, ite listed...

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    S pecifications 18 vx 805 i nstallation g uide keypad • 3 x 4 numeric keypad, plus screen addressable peripheral ports • single multi-port connector which supports rs-232 and usb 2.0 device security • 3des encryption, master/session and dukpt key management • verishield file authentication • pci ped...

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    Vx 805 i nstallation g uide 19 c hapter 4 maintenance and cleaning your vx 805 device is a product of superior design and craftsmanship and should be treated with care. It has no user-serviceable parts. The following suggestions will help you protect your warranty coverage. • keep the device dry. Pr...

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    M aintenance and c leaning additional safety information 20 vx 805 i nstallation g uide these suggestions apply equally to your vx 805 device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest authorized service facility for servicing or replace...

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    Vx 805 i nstallation g uide 21 c hapter 5 service and support for vx 805 problems, contact your local verifone representative or service provider. For vx 805 product service and repair information: • usa – verifone service and support group, 1-800-834-4366, monday - friday, 8 a.M. - 8 p.M., eastern ...

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    S ervice and s upport service returns 22 vx 805 i nstallation g uide • you will be issued mra number(s) and the fax will be returned to you. 5 describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned. 6 keep a record of the following items: • a...

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    S ervice and s upport accessories and documentation vx 805 i nstallation g uide 23 accessories and documentation verifone produces accessories and documentation for the vx 805. When ordering, please refer to the part number in the left column. Verifone online store at www.Store.Verifone.Com • usa – ...

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    S ervice and s upport accessories and documentation 24 vx 805 i nstallation g uide.

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    Vx 805 i nstallation g uide 25 c hapter 6 troubleshooting guidelines this chapter lists typical examples of malfunctions that you may encounter while operating your vx 805 and the steps that you can take to resolve them. The troubleshooting guidelines provided in the following section are included t...

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    T roubleshooting g uidelines transactions fail to process 26 vx 805 i nstallation g uide transactions fail to process there are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. Check magnetic card reader • perform a test tran...

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    T roubleshooting g uidelines transactions fail to process vx 805 i nstallation g uide 27.

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    Vx 805 installation guide verifone part number doc280-003-en-a, revision a verifone, inc. 2099 gateway place, suite 600 san jose, ca, 95110 usa tel: (800) verifone (837-4366) www.Verifone.Com.