Volkswagen THE TOURAN Brochure - page 28
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The Volkswagen Warranty.
Three-year Warranty.
All Volkswagen Tourans come with a three-year/60,000 miles
warranty, which protects your car against the failure of most
mechanical and electrical components due to manufacturing
defects. This comprises a two-year manufacturer’s warranty
with unlimited mileage plus a further one-year/60,000 miles
(whichever is soonest) Retailer Warranty. Should the mileage
exceed 60,000 miles within the first two years, the manufacturer’s
two-year warranty will still be valid. If an additional warranty
for subsequent years or higher mileage is desired, it may be
purchased from an authorised Volkswagen retailer or repairer;
however, this additional warranty must be purchased before the
mileage reaches 60,000*. Full details of the three-year warranty
are available from your authorised Volkswagen retailer or repairer.
* All warranty work must be completed by an authorised
Volkswagen retailer or repairer.
Three-year Paint Warranty.
The paintwork of the Touran is covered against manufacturing
defects for a period of three years. Naturally, the Touran must
be cared for in compliance with the operating instructions
which will be found in your vehicle handbook. Please consult
your authorised Volkswagen retailer or repairer for full
warranty details.
12-year Body Protection Warranty.
The internal body sections and panels of the Tourans are covered
against rusting through from the inside for 12 years. Naturally, the
Touran must be cared for in compliance with the operating
instructions. Please consult your authorised Volkswagen retailer
or repairer for full warranty details.
Service Intervals.
Volkswagen are pleased to offer you a choice on how your Touran
is serviced. The appropriate selection is entirely dependent on
how the car is likely to be driven and its general use. To help you
identify which type of service would be most suitable, please refer
to the following guide.
The Time and Distance Service is recommended for vehicles
that will cover less than 10,000 miles in 12 months and if the
vehicle is likely to be used in the following way:
•
Predominantly urban driving, short journeys with
frequent cold starts.
•
Activities regularly producing high engine loading,
e.g. frequent hill climbs, driving with vehicle fully
loaded and towing.
•
Uneconomical driving style using high rpms with
heavy acceleration and heavy braking.
The service intervals for the Time and Distance Service are
as follows:
•
Oil change service
Every 10,000 miles/1 year (whichever is soonest).
•
Interval service
Every 20,000 miles/2 years (whichever is soonest).
•
Interval service inspection
Every 40,000 miles/4 years (whichever is soonest).
The LongLife Service is recommended for vehicles with
a daily mileage of more than 25 miles where the vehicle is
driven regularly mainly on longer distance journeys. The
vehicle is driven mainly at a constant speed with minimum
vehicle and engine loading, minimal towing and driven in
an economical manner.
With the LongLife Service the vehicle can cover anywhere
between 10,000
†
and a maximum of 20,000
†
miles or 24 months
(whichever is soonest).
† Please note that mileages are approximate as the service
indicator system uses kilometres as the distance measurement.
Please consult your authorised Volkswagen retailer or repairer
for advice and full details.
Approved Accessories.
A comprehensive range of accessories from alloy wheels to
carpet mats is available to complement the factory-fitted option
list. Volkswagen Approved accessories purchased from and fitted
by your authorised Volkswagen retailer at the point of vehicle sale
will also benefit from the three-year vehicle warranty.
Extended Warranty.
You may purchase additional protection from your authorised
Volkswagen retailer or repairer, or contact 0870 9000 115.
Volkswagen Finance
‡
.
Volkswagen Finance specialises in providing funding solutions
for Volkswagen drivers. Whether your Volkswagen is for private
or business use, you can choose from a range of funding options.
•
Solutions – a personal contract plan
•
Hire purchase
•
Lease purchase
•
Finance lease
•
Contract hire
With all Volkswagen Finance products you can choose
a fixed-cost maintenance plan to help you budget for your
servicing and maintenance costs.
No matter what finance product you choose, your
local Volkswagen retailer will be able to provide you with
a personalised quote that could meet your budget and
vehicle needs.
‡ Volkswagen Finance is a trading name of Volkswagen
Financial Services (UK) Limited. An offer of finance
depends on certain conditions. Available to people
over 18 in the UK only.
Volkswagen Insurance
±
.
Competitive and comprehensive motor insurance designed
especially for Volkswagen drivers. All new and Approved Used
Volkswagens come with complimentary seven-day cover upon
request – we’ll e-mail a cover note straight to your retailer,
enabling them to tax your car easily. This way, you can drive
straight out of the showroom. Taking out annual cover is easy
and it can start when the seven-day cover expires. For more
information contact your local Volkswagen retailer or call
0800 051 3136.
± Volkswagen Insurance is underwritten and administered
by Zurich Insurance Company. Volkswagen Insurance is a
trading name of Volkswagen Insurance Service (Great Britain)
Limited which is an appointed representative of Volkswagen
Financial Services (UK) Limited. Zurich Insurance Company
and Volkswagen Financial Services (UK) Limited are both
authorised and regulated by the Financial Services Authority.
Volkswagen Roadside Assistance.
Every new car is registered for Volkswagen Roadside Assistance
for one year. This provides vehicle home and roadside recovery
in the unlikely event of a breakdown in the UK and Europe
(subject to conditions). Volkswagen Roadside Assistance can
also be purchased for subsequent years. For full details, please
contact your authorised Volkswagen retailer or repairer.
Tax Free Sales.
For full details, please contact your authorised
Volkswagen retailer.
CO
2
Emission.
Increased weight of a vehicle, including higher trim levels
and the addition of options will have a detrimental influence
on the level of fuel consumption and CO
2
emissions produced.
The CO
2
and fuel consumption figures are obtained from
tests on a representative vehicle of the type, conducted
and approved in accordance with Council Directive 80/1268/
EEC as amended by Directive 1999/100/EC (or later) on the
approximation of the laws of the member states relating
to the carbon dioxide emissions and the fuel consumption
of motor vehicles.
Please Note:
Some illustrations in this brochure do not necessarily
reflect UK specifications and may not be available.
In particular, controls and some items of equipment
are positioned differently for the UK.
The specifications contained in this brochure are for
information purposes only and are subject to change. If you
require any specific feature, you must consult your authorised
Volkswagen retailer who is regularly updated with any change
in specification. Please check model availability and full
specification details with your authorised Volkswagen retailer
prior to ordering.
Note: We would like to advise you that telephone calls to
Volkswagen Customer Care may be monitored and recorded
as part of our training and quality assurance processes. All our
monitoring and recording processes meet Oftel regulations.
Volkswagen service for your peace of mind.