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Wacom cintiq 13HD User Manual

Other manuals for cintiq 13HD: User Manual

Summary of cintiq 13HD

  • Page 1

    User’s manual index 1 1 contents index cintiq 13hd (dtk-1300) your cintiq: parts and accessories installation calibrating the cintiq customizing your cintiq pen features working with display toggle using the expresskeys, rocker ring and home button working with multiple monitors troubleshooting tech...

  • Page 2

    2 2 index index contents contents cintiq 13hd user’s manual version 1.0, rev c0413 copyright © wacom co., ltd., 2013 all rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide n...

  • Page 3

    Contents index 3 3 3 index index contents contents contents contents 3 about the manual 5 your cintiq: parts and accessories 6 cintiq location 7 adjusting the display incline 7 getting to know your cintiq 8 setting up your cintiq 9 system requirements 9 installation 10 step 1: hardware installation ...

  • Page 4

    Contents index 4 4 4 index index contents contents warranty service in the u.S.A. And canada 81 warranty service outside of the u.S.A. And canada 81 ordering parts and accessories 82 glossary 83 index 85 wacom international offices 87.

  • Page 5

    5 5 index index contents contents about the manual this manual provides quick access to information about your cintiq. The information is common to windows and mac computers. Windows screen captures are shown unless otherwise noted. • go directly to contents or index topics by clicking on them. • us...

  • Page 6

    6 6 index index contents contents your cintiq: parts and accessories your cintiq 13hd interactive pen display can be used while lying flat on your desk or lap, or it can be placed in one of three different inclined positions to accommodate your work preferences. The cintiq and supplied accessories a...

  • Page 7

    7 7 index index contents contents cintiq location select a location on your desktop or other work surface that is level and stable. Make sure the surface is flat, clean, and dry. Note: if you place the cintiq face-down for any reason, use a soft, clean cloth or pad under the front of the display to ...

  • Page 8

    8 8 index index contents contents getting to know your cintiq the cintiq 13hd combines the benefits of a liquid crystal display (lcd) with the control, comfort, and productivity of wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. The b...

  • Page 9

    9 9 index index contents contents setting up your cintiq your cintiq 13hd functions as both a display and a pen tablet. Follow the instructions below to complete the hardware and software installation. Important: you must install the wacom driver software for correct pen-on-screen functionality. Sys...

  • Page 10

    10 10 index index contents contents installation step 1: hardware installation in this step, connect the usb, interface, power, and adapter cables. Refer to the cabling diagram, or getting to know your cintiq . Important: never connect or disconnect the video or power cables while your computer or c...

  • Page 11

    11 11 index index contents contents cintiq connection diagram 8. Turn on your computer. The cintiq will install as a default monitor. 9. As necessary, configure the display control panel settings for the proper size and color resolution. For best results, set cintiq to the maximum (native) resolutio...

  • Page 12

    12 12 index index contents contents if an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern. Do not apply excessive pressure on the screen surface, it may cause the appearance of a moiré or pooling pattern. If this occurs, use less pressure on the ...

  • Page 13

    13 13 index index contents contents step 2: software installation important: you must install the wacom driver software for correct pen-on-screen functionality. 1. Save your work and close all open applications. 2. Temporarily disable any virus protection programs. 3. Insert the installation cd into...

  • Page 14

    14 14 index index contents contents cintiq features after you have set up your cintiq, take some time to familiarize yourself with the features and components. Although they will appear as separate devices to your operating system, the display and tablet sensor function as an integrated output and i...

  • Page 15

    15 15 index index contents contents rocker ringfront view the features of your cintiq are illustrated below and listed in the pen display features box. See using the expresskeys, rocker ring and home button for descriptions and a table of default expresskey functions. Your cintiq can be rotated for ...

  • Page 16

    16 16 index index contents contents pen features important: • use only the pen that came with your product, or a wacom accessory pen specified for use with cintiq. Other pens may not function properly. See ordering parts and accessories . Also, the cintiq pen tip is specifically designed for use wit...

  • Page 17

    17 17 index index contents contents working with your cintiq the cintiq 13hd is designed for a wide range of flexibility and an ergonomic work approach. The design allows you to quickly adjust cintiq to a different height and position whenever the need arises. Experiment by adjusting the display inc...

  • Page 18

    18 18 index index contents contents • periodically shift your gaze from your computer and focus on other objects within the room. This will help to relax your eyes. • use a gentle grip when working with the pen. Take short breaks between tasks to stretch and relax your muscles. • alternate tasks thr...

  • Page 19

    19 19 index index contents contents configuring cintiq for handedness your cintiq can be used in either one of two landscape orientations. During the installation process, you were prompted to choose a default configuration for cintiq based on whether you are right-handed or left-handed. The configu...

  • Page 20

    20 20 index index contents contents holding the pen hold the pen like you would a normal pen or pencil. Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger. Be careful not to accidentally press the switch while drawing or positio...

  • Page 21

    21 21 index index contents contents positioning clicking to position the screen cursor, move the pen slightly above the cintiq screen without touching the screen surface. Press the pen tip on the screen to make a selection. Note: calibrating the cintiq ensures correct alignment of the screen cursor ...

  • Page 22

    22 22 index index contents contents dragging using the side switch the pen comes equipped with a side switch. This switch has two customizable functions that can be selected by rocking the switch in either direction. You can use the side switch whenever the pen tip is within proximity (5 mm (0.2 inc...

  • Page 23

    23 23 index index contents contents drawing with tilt the cintiq recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line shape and thickness in supporting applications. Visit the wacom website to learn about applications that support tilt. See product in...

  • Page 24

    24 24 index index contents contents using the expresskeys, rocker ring and home button you can use the expresskeys, rocker ring and home button to perform frequently used functions or keystrokes, or to modify your pen or other input tool properties as you work. The four positions of the rocker ring ...

  • Page 25

    25 25 index index contents contents working with multiple monitors when working with cintiq and additional monitors on the same system, the screen cursor movement on the standard monitors will depend on your system configuration. If a second monitor is connected in mirror mode, both cintiq and the o...

  • Page 26

    26 26 index index contents contents allows you to choose a display if you are working with more than one cintiq 13hd. Displays the advanced dialog. Independently adjusts the red, blue, and green color values. Changes you manually make to the color settings will override the color profile settings. A...

  • Page 27

    27 27 index index contents contents power saving cintiq conforms to vesa power saving guidelines. When used with a display power management signaling (dpms) compliant computer or video card, the display will automatically comply with the power saving parameters shown below. When power-saving functio...

  • Page 28

    28 28 index index contents contents customizing your cintiq after mastering the basics of using your pen and cintiq 13hd interactive cintiq, you may want to customize the way cintiq works. This chapter describes how to adjust your cintiq and input tool settings. Advanced users can learn how to furth...

  • Page 29

    29 29 index index contents contents manage your control panel settings launch the wacom tablet control panel by using the pen on the cintiq: • windows. Click on the windows start button and choose a ll p rograms . Then select w acom t ablet and choose the w acom t ablet p roperties option. • mac. Op...

  • Page 30

    30 30 index index contents contents control panel overview use the wacom tablet control panel to customize your cintiq or grip pen. When you open the control panel, an icon for the grip pen or other input tool is displayed in the t ool list. The appropriate tabs are displayed. To open the control pa...

  • Page 31

    31 31 index index contents contents tool tips are available for most control panel items. Position the screen cursor over an item and let it rest there. The appropriate tool tip will pop up in a few moments. Your keyboard tab and arrow keys can also be used to navigate the control panel. Tabs displa...

  • Page 32

    32 32 index index contents contents control panel lists and tabs: the control panel t ablet , t ool , and a pplication lists allow you to select the display, tablet, tool, or application for which you want to change settings. Note: the a pplication list is optional. It is not necessary to select or ...

  • Page 33

    33 33 index index contents contents calibrating the cintiq for optimum performance, you must calibrate the cintiq to align the screen cursor with the position of the pen on the screen. This is required to compensate for viewing angle, and to adjust for parallax . Set cintiq in its working position, ...

  • Page 34

    34 34 index index contents contents customizing the pen use the pen when opening the wacom tablet control panel. The pen will be selected in the t ool list and the appropriate tabs will be displayed. If not selected, choose the pen from the t ool list. Select a tab and choose from the available opti...

  • Page 35

    35 35 index index contents contents adjusting tip feel and double-click to adjust the tip sensitivity of your pen, select the p en tab. Customizes the amount of pressure needed to click, draw, or ink. To create broad brush strokes or to click with a light touch, use a s oft tip setting. For maximum ...

  • Page 36

    36 36 index index contents contents adjusting eraser feel to adjust the eraser sensitivity of your pen, select the e raser tab. Advanced tip and eraser pressure settings to further customize tip or eraser pressure settings, select the p en or e raser tab and click on the c ustomize ... Button. Optio...

  • Page 37

    37 37 index index contents contents customizing pen buttons select the p en tab to change the functions assigned to the side switches and tip of your pen. Double-click here to change the function assigned to the pen tip. The tip must be set to c lick in order to draw in most graphics applications. Y...

  • Page 38

    38 38 index index contents contents customizing tilt sensitivity to adjust the tilt sensitivity of your pen, select the p en tab. Tilt sensitivity determines how far you have to tilt the tool to produce the maximum tilt effect. You need to tilt the pen less at high sensitivity than at low sensitivit...

  • Page 39

    39 39 index index contents contents customizing the expresskeys to customize the expresskeys, select the e xpress k eys tab. Each key can be customized to perform a display toggle, modifier, keystroke, or other function. The default expresskey settings are shown below. Important: some applications c...

  • Page 40

    40 40 index index contents contents customizing the rocker ring and home button to customize the rocker ring or home button, select the r ocker r ing tab. Each position on the rocker ring, as well as the home button, can be customized to perform a display toggle, modifier, keystroke, or other functi...

  • Page 41

    41 41 index index contents contents button functions customize cintiq for the way you like to work. Simply use the wacom tablet control panel to change the button function that is assigned to a pen tool button, expresskey, or radial menu setting. Button function options may vary, depending on your c...

  • Page 42

    42 42 index index contents contents function name description k eystroke ... Enables you to simulate keystrokes. Select this option to display the d efine k eystroke dialog box. Enter a keystroke or keystroke combination in the k eys entry box. Keystroke combinations can include letters, numbers, fu...

  • Page 43

    43 43 index index contents contents function name description r adial m enu displays the radial menu on your screen. Each level of the hierarchical menu consists of eight menu slices which may contain various features and options to choose from. B ack simulates the b ack command in browser applicati...

  • Page 44

    44 44 index index contents contents function name description o pen /r un ... Opens a dialog box where you can select a specific application, file, or script to launch. I nk t oggle (mac only.) toggles the “ink in any application” function of ink on and off. Ink recognizes and converts your handwrit...

  • Page 45

    45 45 index index contents contents function name description p recision m ode changes the mapping around the current pen tip position so that you must move the pen farther for the screen cursor to cover a specific distance on the screen. This feature can be very useful for the precise control of pe...

  • Page 46

    46 46 index index contents contents function name description m ode t oggle ... Toggles between pen mode and mouse mode . When using cintiq on a multiple monitor system, this enables you to use your pen to control the other monitors in mouse mode. When first setting a pen button to m ode t oggle ......

  • Page 47

    47 47 index index contents contents function name description s ettings activates (on your screen) an interactive diagram of the current expresskey, rocker ring, home button, and pen settings. The current functions for each control are shown. Click on any section of the diagram to change the setting...

  • Page 48

    48 48 index index contents contents using and customizing the radial menu the radial menu is a pop-up menu that provides quick access to editing, navigation, media control functions, and more. • set a tool button or expresskey to the r adial m enu function. Press the button to display the radial men...

  • Page 49

    49 49 index index contents contents working with display toggle a display toggle feature is available only on multiple monitor systems. Set an expresskey or pen side switch to the d isplay t oggle function. Then press that button to toggle the screen cursor between cintiq and your other displays. Fo...

  • Page 50

    50 50 index index contents contents application-specific settings you can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The a pplication list enables you to add an ind...

  • Page 51

    51 51 index index contents contents creating an application-specific setting first choose the product and input tool for which you want to create an application-specific setting. After adding an application, its icon appears in the a pplication list whenever the respective tool is selected in the t ...

  • Page 52

    52 52 index index contents contents changing application-specific settings to change tool settings for a specific application, select the tool and the application. Then customize the tab settings. Removing application-specific settings to remove an application-specific setting: 1. In the t ool list,...

  • Page 53

    53 53 index index contents contents renaming the tablet in the tablet list within the control panel t ablet list, double-click on the pen display icon. If desired, enter a new name to be used for the pen display icon..

  • Page 54

    54 54 index index contents contents troubleshooting if you are having trouble, wacom recommends you do the following: 1. If the wacom driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review t...

  • Page 55

    55 55 index index contents contents testing cintiq 1. If the cintiq status led does not light, check the following: • first verify that the light on the power adapter is on. If the light is not on, check that the power cable is properly connected between the power adapter and an active ac outlet. • ...

  • Page 56

    56 56 index index contents contents testing controls and input tools if the grip pen or the cintiq controls do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions. A quick way to return a pen to its default condition is to remove ...

  • Page 57

    57 57 index index contents contents testing the expresskeys, rocker ring and home button 1. With the d iagnostics dialog box open, observe the t ablet i nfo column as you test each expresskey or rocker ring position. Be sure to select the pen display you are testing from the t ablet i nfo column. 2....

  • Page 58

    58 58 index index contents contents 4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the x t ilt value should change from approximately 0 to +60. Now move the tool to the left of vertical; the x t ilt value should change from approximately 0 to - 60. 5. Test t...

  • Page 59

    59 59 index index contents contents troubleshooting if you encounter problems with the display portion of your cintiq, refer to the following tables. Your problem may be described here and you can try the solution offered. For more information about color issues, see the documentation that came with...

  • Page 60

    60 60 index index contents contents color quality is inaccurate. • in the wacom display settings dialog, choose a dvanced and then f actory r eset to return the display to its original settings. • check the color profile settings that you are using with cintiq. • make any changes to the contrast set...

  • Page 61

    61 61 index index contents contents pen tablet troubleshooting if you encounter problems with the tablet portion of the cintiq, see the following tables. Your problem may be described here, and you can try the solution offered. Also check the notes linked to the driver download screen for the latest...

  • Page 62

    62 62 index index contents contents double-clicking is difficult. • be sure you are quickly tapping the screen twice in the same place. Wacom recommends using the side switch to double-click. • open the wacom tablet control panel and go to the p en tab. Try increasing the t ip d ouble c lick d istan...

  • Page 63

    63 63 index index contents contents the pen side switch does not work. • be sure you are using only the pen that came with your product, or a wacom accessory pen specified for use with the cintiq 13hd. Other pens may not function properly on the cintiq. • be sure to press the side switch when the pe...

  • Page 64

    64 64 index index contents contents the screen cursor moves erratically or jumps around on the screen when another tablet is connected to your computer. The tablet portion of cintiq emits electromagnetic waves at a certain frequency. If another tablet is placed too close to the cintiq it may interfe...

  • Page 65

    65 65 index index contents contents windows-specific problems you suspect the cintiq preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the wacom tablet preference file utility to work with preferences. Close any open applications. Click the st...

  • Page 66

    66 66 index index contents contents mac-specific problems at startup, a dialog box appears telling you that either the driver failed to load or the cintiq preferences have not yet been created. The tablet portion of the cintiq was not detected at startup. Make sure the usb cable is securely connecte...

  • Page 67

    67 67 index index contents contents ink does not work correctly with the cintiq. There may be a problem with the ink preferences. Remove the damaged preference files as follows. They will be re-created when you enable handwriting recognition. 1. Open s ystem p references , choose s how a ll and sele...

  • Page 68

    68 68 index index contents contents technical support options if you have a problem with your cintiq, check the appropriate installation section in this manual to make sure the cintiq is installed correctly. Then review the troubleshooting procedures. If you cannot find the answer in this manual, yo...

  • Page 69

    69 69 index index contents contents frequently asked questions this section provides answers to some of the more commonly asked questions about cintiq. To browse more faqs, visit the wacom website for your region. Will cintiq work in all applications? What software applications support cintiq featur...

  • Page 70

    70 70 index index contents contents can i use older wacom input tools with cintiq? Pens and accessories are generally specific to the product model they come with, so they may not be interchangeable. Visit the wacom website for your region and check the customer care knowledge base for details. The ...

  • Page 71

    71 71 index index contents contents care and maintenance this section provides tips for the care and maintenance of your cintiq 13hd. Caring for cintiq replacing the pen nib caring for cintiq keep the grip pen and the cintiq lcd screen surface clean. Dust and dirt particles can stick to the pen and ...

  • Page 72

    72 72 index index contents contents replacing the pen nib to protect your cintiq from damage and for best performance, periodically replace your pen nibs. Important: replace the pen nib before or when it looks like this:. 1. To replace your pen nib, use the nib removal tool, a pair of tweezers, need...

  • Page 73

    73 73 index index contents contents other useful information this section includes instructions on how to manage your cintiq preferences, uninstall the product software, and more. Uninstalling cintiq managing preferences installing multiple tablets using applications integrated for tablet control im...

  • Page 74

    74 74 index index contents contents uninstalling cintiq follow the appropriate procedure below to remove the wacom driver software and the cintiq from your system. Important: when you remove the wacom driver software, your cintiq will no longer operate with full tablet functionality but will continu...

  • Page 75

    75 75 index index contents contents managing preferences use the wacom tablet preferences utility to manage your cintiq preferences for single or multiple users. Close any open applications. Windows 8: from the windows 8 start screen, click the w acom t ablet p reference f ile u tility tile. If you ...

  • Page 76

    76 76 index index contents contents installing multiple tablets any cintiq or tablet that has been detected on your system will appear as an icon within the wacom tablet control panel t ablet list. To add a new pen display or tablet, connect it to your computer. The system will automatically find th...

  • Page 77

    77 77 index index contents contents using applications integrated for tablet control some software applications may be designed to directly control expresskey or rocker ring functions. When working in an application that has been integrated in this manner, the expresskeys or rocker ring may perform ...

  • Page 78

    78 78 index index contents contents importing expert settings the import expert settings feature enables you to import customized wacom tablet control panel settings that have been specified in an xml (extensible markup language) file. • some software developers may create custom settings files whic...

  • Page 79

    79 79 index index contents contents pen and digital ink capabilities in windows microsoft windows 8 and windows 7 provide extensive support for pen input. Pen features are supported in all versions of windows 8 and windows 7 except windows 7 starter and home basic. Use cintiq and your wacom pen for ...

  • Page 80

    80 80 index index contents contents search the microsoft website for enhanced information about digital inking in windows. You can also visit the wacom website at www.Wacom.Com and search digital inking in windows. Note: the following workaround in the wacom software driver improves performance in w...

  • Page 81

    81 81 index index contents contents warranty service in the u.S.A. And canada the full product warranty and licensing agreement is provided in the important product information (ipi) document that is included on your product cd. To obtain warranty service within the u.S. Or canada contact: wacom cus...

  • Page 82

    82 82 index index contents contents ordering parts and accessories for a list of available parts and accessories, visit the wacom website for your region. You can also do the following: • in the usa or canada, call 1.888.884.1870 (toll-free) or visit wacom’s website at http://direct.Wacom.Com (usa o...

  • Page 83

    83 83 index index contents contents glossary active area. The area of the cintiq where your tools are detected. Application-specific settings. Cintiq tool and cintiq settings that have been customized for individual applications. The wacom tablet control panel enables you to customize a tool to beha...

  • Page 84

    84 84 index index contents contents pen mode. A method of positioning the screen cursor. Wherever you place your input tool on the cintiq, the screen cursor will jump to the corresponding point on the screen. This is known as absolute positioning, and is the default setting for the pen. Pen mode all...

  • Page 85

    85 index 85 index contents contents index about the manual 5 accessories ordering 82 adding a new tool 52 applications, integrated for tablet control 77 application-specific settings changing settings 52 creating 51 removing 52 working with 50 auto-sync 25 button functions 41 calibrating, pen displa...

  • Page 86

    86 index 86 index contents contents multiple tablets, installing 76 multiple tools, working with 52 new tool, adding 52 ordering, parts and accessories 82 parts ordering 82 pen 16 clicking with 21 customizing 34 dragging with 22 eraser 16 erasing, with 23 holding 20 nib, replacing 72 positioning wit...

  • Page 87

    87 87 index index contents contents wacom international offices wacom technology corporation wacom europe gmbh 1311 se cardinal court europark fichtenhain a9 vancouver, wa 98683 47807 krefeld u.S.A. Germany telephone: +1.360.896.9833 internet: http://www.Wacom.Eu fax: +1.360.896.9724 wacom co., ltd....