Walker Bay AIRIS 16425 PLAY 8 Owners & Safety Manual - page 21
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WALKER BAY
®
BOATS NORTH AMERICAN
LIMITED WARRANTY FOR AIRIS™ KAYAKS
(For export markets please contact the distributor for your country – see
www.walkerbay.com for distributor listing)
Attorneys can turn valuable Warranty Information into a document that is hard to understand. The
following is an explanation of the Walker Bay AIRIS™ Limited Warranty in simple terms.
To be covered under the Walker Bay Limited Warranty, you must register your craft with Walker Bay
within 30 days of purchase. Warranty Registration can be submitted by you or your Dealer:
- via mail using the Warranty Registration Card included with your Owner’s Safety Manual
- online at www.walkerbay.com
Warranty registration extends the limited warranty on your AIRWEB™ hull from one year to a total of
two years.
Registration also enables us to contact you should there be a recall or service notice. If you do not
register, Warranty coverage is limited to one year. Warranty coverage is for defects in materials and
workmanship, not from damage that occurs in shipping or from usage.
In the event of damage not covered under warranty, consult your insurance carrier.
AIRIS™ high pressure kayaks are covered by the Walker Bay Limited Warranty under two categories:
- AIRIS™ AIRWEB™ HIGH PRESSURE HULL MATERIAL
- ACCESSORIES
1. AIRIS™ AIRWEB™ HIGH PRESSURE HULL MATERIAL
For determining air retention and servicability Walker Bay follows the ABYC (American Boat & Yacht
Council) standard H-28 and ISO (International Standards Organization) standard 6185.
AIRWEB Limited 2 Year Warranty covers:
- Air retention
- Structural integrity of the tube
- Servicability
- Seams and gluing
The AIRWEB material warranty does not cover:
- Damage from bumping or scraping against something
- Damage from hitting objects above or below the water
- Damage from over inflation or exposure to excessive heat, changes in air pressure and altitude
- Damage from alien attack, or deep sea monsters
2. ACCESSORIES - 1 YEAR LIMITED WARRANTY
An accessory is defined as something that can be added or removed from the craft, such as a back-
rest, pump, floor, D-rings, handles, valves, etc. For these items we offer a one year limited warranty
for defects in materials and workmanship.
Getting Service
It is recommended that you return to your selling dealer for service. It is the sole responsibility of the
customer to get the craft to a Walker Bay AIRIS™ dealer for service. Walker Bay will not cover the
cost of transportation to the dealer.
Walker Bay decides whether to repair or replace a part.
In the event of a possible Warranty Claim, have your kayak examined by your dealer. Your dealer will
facilitate the Warrany Claim process with Walker Bay. Walker Bay endeavors to handle all issues in an
expedient manner, so you can get back on the water.
What is not covered
The Walker Bay AIRIS™ Limited Warranty, covers defects in materials and workmanship. This means
that when you take delivery, that all the parts fit and are in proper condition and that they will con-
tinue to fit and operate as per their intended design as long as they are not damaged by an outside
force.
Walker Bay AIRIS™ kayaks are designed and built for recreational purposes. They are not commercial
products, so using them for that purpose means they won’t be covered under our warranty.
The warranty does not cover the effects of ultraviolet light, fire, fall out, acid rain, hurricanes, torna-
dos and other extreme forces of nature.
The same is true for damage related to accidents or vandalism or abuse. Everything ages and normal
aging is not something covered under a warranty. With age comes fading, discoloring and the need
for a little more maintenance - none of which is covered under warranty. Like anything in life, the
better you take care of it the longer it will last. A little TLC goes a long way. Sheltering the craft from
the sun and heat when not in use is always recommended. Keep the kayak away from sharp objects
that could cause damage.
We hope that your Walker Bay AIRIS™ kayak will provide you with many years of enjoyment.
If you have any questions, contact your local dealer or Walker Bay Customer Service at 1-888-449-
2553 or 1-604-682-5699.