WANHAO Duplicator I3V2 Instruction Manual - 9. Troubleshooting

Troubleshooting

9. Troubleshooting

If having any troubles when using the 3D printer, please refer to the troubleshooting guide below,

or call customer support on 

86-571-23290996

You can also visit Please visit 

www.wanhao3dprinter.com/Video/i3 video/wanhao i3 unboxing 

for support videos and advanced tutorials.

9.1 Printing Problems

Clicking sound from one of the stepper motors

One of your stepper motors may not be connected properly. Check each connection and then

inspect the cable routing for any faults

File not printing

Remove the Micro SD Card and insert into your Computer. Open the GCODE file using a text editor

(eg. Notepad), and inspect if GCODE is readable or not. If file consists of multiple ‘ÿÿÿÿ’ symbol,

then file has been corrupted. Try reformatting your Micro SD Card and reloading the GCODE file.

NOTE: 

Reformatting will delete all files on your MicroSD card

Not extruding when starting to print

Ensure that the nozzle temperature has been set to match your material

Not sticking to the bed

•     Ensure that the bed is clean and free from dust

•     Check that the bed is level and set to a distance of approximately 0.1mm

•     If there are defects / deep scratches in the printing mat, it may need to be changed. Change

      the mat or use blue painters masking tape

•     Add a brim or raft to your file

•     Check that the bed temperature matches your material

•     Ensure nozzle to bed gap is not bigger than 0.1mm. Material will solidify if gap is large

Models Warping/Curling

•     Check that the bed temperature matches your material

•     Check the infill % of your GCODE. The higher the infill, the more likely to warp

•      Add a brim or raft to your file

AFTER SALES SUPPORT

86-571-23290996

support@wanhao3dprinter.com

Model : Duplicator I3 V2

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