WaterCare CareSoft Elite Series Installation Instructions & Owner's Manual

Manual is about: Water Softeners and Conditioners

Summary of CareSoft Elite Series

  • Page 1

    Totalcare ® , caresoft elite ® and caresoft pro ® series water softeners and conditioners for models: • tc1 • tc2 • cse • cserc • csp • csprc for cabinet models: • csec • cspc.

  • Page 2: Table of Contents

    Your totalcare, caresoft elite and caresoft pro series water softeners and conditioners are precision built, high quality products. These units will deliver conditioned water for many years to come, when installed and operated properly. Please study this manual carefully and understand the cautions ...

  • Page 3

    3 preinstallation instructions for dealers: the manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange capacity and salt dose refill time. The dealer should read this page and guide the installer regarding hardness, day override, time of regeneration,...

  • Page 4: Bypass Valve:

    4 the bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control valve repairs or maintenance. The 1” full flow bypass valve incorporates four positions, including a diagnostic position that allows a service technician to have pr...

  • Page 5: Installation:

    5 general installation & service warnings the control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount of “give” to properly connect the piping, but the water softener is not designed to support the weight of the plumbing. Do not use vas...

  • Page 6

    6 7. Installing ground: to maintain an electrical ground in metal plumbing of a home’s cold water piping (such as a copper plumbing system), install a ground clamp or jumper wiring. Note: if replacing an existing softener, also replace the ground clamps/wire. If removing a softener, replace the pipi...

  • Page 7: Programming Procedures:

    7 1 water hardness set 20 gr 2 1. Set time of day: programming procedures: note: the manufacturer has preset the unit so that the gallons between regenerations will be automatically calculated after the hardness is entered. Step 1 – press next and + simultaneously for 3 seconds. Step 2 – hardness:se...

  • Page 8

    8 regens per day set 4 per example: indicates unit set to regen 4 times in one day. Regen time hour set 2:00 am 4 regen time minutes set 2:00 am 5 6 service alarm gal set off alarm buzzer start set alarm buzzer end set 6:00 am 10:00 pm 8 light normally set on 9 7 service alarm time set off note: thi...

  • Page 9

    9 operating displays and instructions: 1. General operation:when the system is operating, one of five displays may be shown and will alternate with the installing dealer’s name and phone number for future service. Pressing next will alternate between the displays. 1. Current time of day and gpm 2. F...

  • Page 10

    Regen today mon gpm 2:40 8 pm regen today and time of day will flash alternately if a regeneration is expected tonight. 10 once a manual regeneration is initiated, the unit will go into the fill position. This position allows water to enter the brine tank until it reaches the proper level. Once this...

  • Page 11: Start-Up Instructions For

    11 flushing of system: to flush the system of any debris and air after installation is complete, please perform the following steps: 1. Rotate bypass handles to the bypass mode (see fig. 2 of page 4). 2. Turn on inlet water and check for leaks in the newly installed plumbing. 3. Fully open a cold wa...

  • Page 12: Start-Up Instructions For

    12 flushing of system: to flush the system of any debris and air after installation is complete, please perform the following steps: 1. Rotate bypass handles to the bypass mode (see fig. 2 of page 4). 2. Turn on inlet water and check for leaks in the newly installed plumbing. 3. Fully open a cold wa...

  • Page 13: Troubleshooting Guide:

    13 problem cause correction 1. No display on pc board a. No power at electric outlet a. Repair outlet or use working outlet b. Control valve power adapter not plugged into outlet or power cord end not connected to pc board connection b. Plug power adapter into outlet or connect power cord end to pc ...

  • Page 14

    14 7. Control valve does not regenerate automatically but does when the correct button(s) is depressed and held. For timeclock valves the buttons are ▲ & ▼. For all other valves the button is regen. A. Bypass valve in bypass position a. Turn bypass handles to place bypass in service position b. Mete...

  • Page 15

    15 12. Control valve fails to draw in regenerant a. Injector is plugged a. Remove injector and clean or replace b. Faulty regenerant piston b. Replace regenerant piston c. Regenerant line connection leak c. Inspect regenerant line for air leak d. Drain line restriction or debris cause excess back pr...

  • Page 16

    16 problem cause correction 15. E2, err – 1002, err – 102 = control valve motor ran too short and was unable to find the next cycle position and stalled d. Improper voltage being delivered to pc board d. Verify that proper voltage is being supplied. Press next and regen buttons for 3 seconds to resy...

  • Page 17

    17 problem cause correction 19. Err – 1007, err – 107, err - 117 = mav/ seps/nhbp/aux mav valve motor ran too short (stalled) while looking for proper park position motorized alternating valve = mav separate source = seps no hard water bypass = nhbp auxiliary mav = aux mav a. Foreign material is lod...

  • Page 18: Replacement Parts:

    Replacement parts: 4 1 2 3 5 6 7 front cover and drive assembly item no. Part no. Description qty. 1 cv3837-01xb totalcare cover 1 cv3837-01 caresoft pro cover 1 2 cv3107-1 motor 1 3 cv3106-1 drive bracket & spring clip 1 4 cv4050wb pc board (used on chlorine generator models) 1 cv4062wx pc board (s...

  • Page 19: Replacement Parts:

    19 6 8 10 11 7 9 7 12 4 2 3 5 1 13 14 replacement parts: piston assembly item no. Part no. Description qty. 1 cv3005 1” spacer stack assembly 1 cv3430 1.25” spacer stack assembly 1 2 cv3004 drive cap assembly 1 3 cv3135 o-ring 228 1 4 cv3011 1” piston assembly downflow 1 cv3011-01 1” piston assembly...

  • Page 20: Replacement Parts:

    20 replacement parts: bypass valve item no. Part no. Description qty. 1 cv3151 nut, 1” quick connect 2 2 cv3150 split ring 2 3 cv3105 o-ring 215 2 4 cv3145 bypass rotor, 1” 2 5 cv3146 bypass cap 2 6 cv3147 bypass handle 2 7 cv3148 bypass rotor seal retainer 2 8 cv3152 o-ring 135 2 9 cv3155 o-ring 11...

  • Page 21: Replacement Parts:

    21 injector assemblies item no. Part no. Description qty. 1 cv3176 injector cap 1 2 cv3152 o-ring 135 1 3 cv3177-01 injector screen 1 4 cv3010-1z injector assembly plug 1 5 cv3010-1a a injector assembly, black 1 cv3010-1b b injector assembly, brown cv3010-1c c injector assembly, violet cv3010-1d d i...

  • Page 22: Replacement Parts:

    22 replacement parts: drain line assembly 3/4” item no. Part no. Description qty. 1 ch4615 elbow locking clip 1 2 cpkp10ts8-bulk optional insert, 5/8” tube 1 3 cv3192 optional nut, 3/4” drain elbow 1 4 cv3158-02 drain elbow, 3/4” npt with o-ring 1 5 cv3163 o-ring 019 1 6 cv3159-01 dlfc retainer asse...

  • Page 23: Replacement Parts:

    23 water meter & meter plug item no. Part no. Description qty. 1 cv3151 nut, 1” qc 1 2 cv3003 meter assembly, includes items 3 & 4 1 3 cv3118-01 turbine assembly 1 4 cv3105 o-ring 215 1 5 cv3003-01 meter plug assembly 1 6 cv3013 optional mixing valve 1 replacement parts:.

  • Page 24: Replacement Parts:

    24 replacement parts: 2 3 4 5 6 7 8 10 1 9 11 brine tank assembly item no. Part no. Description qty. 1 cg2191-76 brine tank cover, injection molded watercare 1 cg2180 brine tank cover, standard 1 2 ch1095-01 optional 18” diameter salt grid 1 ch1080 optional 24” diameter salt grid 1 3 cg21833cb1c00 1...

  • Page 25: Replacement Parts:

    25 safety float brine elbow item no. Part no. Description qty. 1 ch4655 474 .5 gpm flow control 1 2 cv3163 o-ring 019 1 3 ch4613 3/8” elbow cap 1 ch4612 1/2” elbow cap 1 4 ch4615 elbow locking clip 1 5 cjcpg-5pblk 3/8” compression nut 1 cjcpg-8pblk 1/2” compression nut 1 6 fp10332 poly tube insert 1...

  • Page 26

    1” pvc male npt elbow item no. Part no. Description qty. Cv3007 1” pvc male npt elbow assembly 2 1 cv3151 nut, 1” quick connect 2 2 cv3150 split ring 2 3 cv3105 o-ring 215 2 4 cv3149 fitting 2 3/4” & 1” pvc solvent elbow item no. Part no. Description qty. Cv3007-01 3/4” & 1” pvc solvent elbow assemb...

  • Page 27

    27 1-1/4” & 1-1/2” pvc solvent item no. Part no. Description qty. Cv3007-07 1-1/4” & 1-1/2” pvc solvent assembly 2 1 cv3151 nut, 1” quick connect 2 2 cv3150 split ring 2 3 cv3105 o-ring 215 2 4 cv3352 fitting 2 1-1/4” & 1-1/2” brass sweat item no. Part no. Description qty. Cv3007-09 1-1/4 & 1-1/2” b...

  • Page 28

    28 caresoft elite and caresoft pro specifications: manufacturer recommends the use of coarse solar salt in these water softeners. The cse, csec, csp, and cspc softeners conform to nsf/ansi 44 for the specific performance claims as verified and substantiated by test data. The demand initiated regener...

  • Page 29: Totalcare Specifications:

    29 totalcare specifications: width height 1 all totalcare water conditioners are pre-factory set at medium salting. Note: influent waters must be at least 3 gpg hardness and 80 tds. A calcite or corosex unit may be needed for correct operation. 2 combined iron and manganese removal varies depending ...

  • Page 30

    30 watercare ® water conditioner limited warranty congratulations. You have purchased one of the fi nest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, water-right ® proudly warrants our watercare water conditioners to the original o...

  • Page 31: Quick Reference Guide:

    31 manual regeneration note: for softeners, if brine tank does not contain salt, fill with salt and wait at least two hours before regeneration. If you need to initiate a manual regeneration, either immediately, or the same night at the preprogrammed time for regeneration (typically 2:00 am), comple...

  • Page 32

    1900 prospect court • appleton, wi 54914 phone: 920-739-9401 • fax: 920-739-9406 © 2014 watercare all rights reserved. Lit-wc cond man envink 3/14 1m alarm buzzer start set 6:00 am alarm buzzer end set 8:00 pm service alarm time set off regen time minutes set 2:00 am regen time hour set 2:00 am days...