Waterco Commandomatic Ezysoft Manual For Use And Installation - page 18
VALVE FAILS TO DRAW BRINE
Cause
Solution
1. Low operating pressure
1. Verify operating pressure; must exceed 140kPa
2. Drain flow adjuster too much closed
2. Open drain flow adjuster slowly until unit
draws brine
3. Plugged injector
3. Clean injector
4. Plugged injector filter
4. Clean injector filter
5. Restricted drain line
5. Verify drain line for kinks or restrictions
6. Restricted brine line
6. Verify brine line for kinks or restrictions
7. Leak in brine line
7. Verify brine line and connections for air leakage
8. Not enough water in brine tank
8. Verify functioning and float setting of brine valve
EXCESSIVE WATER IN BRINE TANK
Cause
Solution
1. Improper setting of float
1. Verify float setting of brine valve
2. Defective brine valve
2. Verify or replace brine valve
UNIT USES TOO MUCH SALT
Cause
Solution
1. Excessive water in brine tank
1. Refer to problem “Excessive water in brine
tank”
2. Unit regenerates too frequently
2. Adjust regeneration frequency
SALT WATER TO SERVICE
Cause
Solution
1. Excessive water in brine tank
1. Refer to problem “Excessive water in brine
tank”
2. Injector undersized
2. Verify injector selection
3. Improper brine/slow rinse time setting
3. Verify that brine/slow rinse time corresponds
to the proper salt level and amount of resin
LOSS OF RESIN
Cause
Solution
1. Lower and/or upper distributor damaged
1. Replace distributor(s)
2. Leak between riser tube and upper
distributor
2. Verify that riser tube is seated correctly and is
not cracked
LOSS OF WATER PRESSURE
Cause
Solution
1. Mineral or iron build-up in resin tank
1. Clean resin bed and control valve;
increase regeneration frequency
2. Plugged lower and/or upper distributor
2. Verify that distributors are free of debris
3. Crushed lower and/or upper distributor
3. Replace distributor(s)
DRAIN FLOWS CONTINUOUSLY
Cause
Solution
1. Defective timer head
1. Replace timer head assembly