Weber GENESIS Maintenance Manual - page 4
cookbox to avoid a shorted circuit.
Finally, very humid or rainy weather can cause moisture to collect on the end of the probe and make the igniter unable to spark.
To remedy this condition, light the grill with a match. The heat from the grill will warm the probe and should fix the problem.
Electronic Ignition System
Electronic igniters must be pushed and held until it clicks. If pushing the igniter button does not light main burners, and you
cannot hear the igniter sparking: Check that there is a battery in the battery holder. Check that the battery has been installed in
the battery holder properly. The positive end of the battery goes into the holder "up". Is the cap of the battery holder (with the
red button) screwed on tightly? Are the white wires connected from the battery holder to the ignition module?
Snap Jet Igniters
Each valve has its own igniter. When the control knob is turned from off to high, a spark is created. This may need to be
repeated 3 or more times to ensure ignition. If igniter has a spark, but burner tube will not light try removing the grates and
flavor bars to see if the igniter is sparking. If a spark can be seen, but the burner tube still will not ignite, the electrodes may be
dirty. Gently clean the electrodes with a tissue. If igniter does not spark check to be sure all the wires are hooked up properly.
If you cannot light the grill with a match you may have a gas flow problem. Have you cleaned your burner tubes recently? It is
very important that the portholes of the burner tubes are clear of any blockage. If the gas flow is restricted, the igniter will
struggle to light. To clean your tubes, brush the portholes with a steel wire brush in an up and down motion. This cleaning
should be part of your routine maintenance.
If you are still having problems, please call 1-800-446-1071. Customer service and support is available seven days a week from
7am-10pm CST.
This year make a New Year’s Resolution you can keep. With a Meal-to-Meal Grill Maintenance plan you can extend the day-to-
day performance and ultimately, the life of your charcoal and gas grills.
Our Meal-to-Meal Grill Maintenance plan consists of the following three simple, yet important cleaning steps:
1. Keep the grease collection tray clean for gas grills and remove ashes each time you grill for charcoal.
2. Preheat your grill to 500° to 600° F for at least 15 minutes each time you grill. This will burn off the residue of the previous
meal.
3. Brush the cooking grates with a stiff wire Weber stainless steel grill brush before cooking.
Check out this latest video blog to see how to keep your grills in tip-top shape.
Why is my gas grill heating and cooking unevenly? My center burner has 1 row of port holes.
Remove Flavorizer bars and observe the flame pattern. Normally the flames run evenly across all the burners. If the flame
pattern is abnormal, there may be an obstruction in the burner tube or gas port holes. See "Main Burners-Cleaning" in your
owner's guide. On right-side control panel models, the right side of the grill may run 25 degrees hotter, due to the ignition slots
on the burner tubes. If it is hotter on the left side, the wind may be blowing the flames down the burner tube. To solve this, turn
the grill 90 degrees. The left side of the grill may be slightly hotter due to the crossover tube. The grill needs to be level.
What should my burner flame pattern look like?
The tips may occasionally flicker yellow, with a descending light blue to dark blue flame. If the flame does not appear to be
uniform throughout the burner, follow the burner tube cleaning instructions for your grill.
What kind of tools should I use to clean my gas grill?
Weber recommends the use of a Weber stainless steel wire bristled brush for cleaning cooking grates and flavorizer bars.
A second stainless steel wire bristled brush should be dedicated to cleaning only the burner tubes. Weber makes various brushes
and all are equally effective at performing the necessary maintenance of the grill. The interior of the cookbox can be cleaned
using a plastic or rubber putty knife. For exterior surfaces, warm soapy water and a wash cloth typically prove effective.
Appropriate cleaning products may be used for specific issues. Products containing citrus cleaning agents should be avoided. For
more cleaning tips, see the
Weber Blog
.