Page 1 / 28 nc-30 pellet stove installation and operation manual save these instructions you are required to read this entire manual before beginning installation or operation to fully understand the requirements and responsibilities of owning and operating this pellet stove please read this entire ...
Page 2 / 28 the authority having jurisdiction (such as municipal building department, fire department, fire prevention bureau, etc.) should be consulted before installation to determine the need to obtain a permit. Table of contents part i – safety & general information safety warnings and recommend...
Page 3 / 28 part i - safety warnings carefully read and understand this entire manual please read this entire manual before operating this pellet fuel-burning room heater. Failure to follow these instructions could result in property damage, bodily injury or even death. Do not use any make-shift com...
Page 4 / 28 stove specifications the nc-30 pellet stove is an advanced design that utilizes individual fresh air intake and venting pipes. Negative pressure burning technology creates high efficiency burning with very little ash in the exhaust. The advanced smart controller shuts off the unit automa...
Page 5 / 28 compromises during installation. Floor protection this unit must be installed with floor protection of a non-combustible protective floor pad of a minimum 3/8” (10mm) thickness material or a masonry hearth. Follow the next diagram for sizing. Minimum installation clearance to combustible...
Page 6 / 28 note! Venting joints may not be located in an attic, roof space, closet or similar concealed space, or floor or ceiling. Note: where passage through a wall or partition of combustible construction is desired the installation shall conform to can/csa-b365, installation code for solid-fuel...
Page 7 / 28 minimum of 12” higher than the top of the stove for a draft to be created if power is lost while burning to reduce the chance of smoke exiting the stove in the home. Seal the annular space of the wall thimble and around the vent pipe with high temperature silicone sealant. 11. Install a ...
Page 8 / 28 freestanding exterior vertical installation (see following figure) note! Venting joints may not be located in an attic, roof space, closet or similar concealed space, or floor or ceiling. 1. Follow steps 1 – 5 from previous page. 2. Note: the stove cannot be used without foot screws inst...
Page 9 / 28 typical exhaust termination configurations a- 90 deg. Elbow b- 1 2” pipe c- 45 degree elbow d- standoff braces e- 36” pipe f- 18” pipe g- 90 degree tee h- wall thimble.
Page 10 / 28 make sure to install vent piping at clearances specified by the vent manufacturer. Existing flue exhaust options (see following figures) the pellet stove may also be connected to an existing unused flue. Wherever new vent pipe enters or exits an existing chimney or flue it should be sec...
Page 11 / 28 determining equivalent pipe lengths below is a chart for determining equivalent feet to stay within a maximum limit of 15 equivalent feet that must be observed for an installation. Type of pipe # of elbows or feet of pipe equivalent feet total equivalent feet 90 elbows 5(1.5m) 45 elbows...
Page 12 / 28 mobile home requirements warning: use of outside air is mandatory when installing this unit in an air tight or manufactured/mobile home. Do not install in sleeping room caution: the structural integrity of the manufactured home floor, wall, and ceiling/roof must be maintianed. In additi...
Page 13 / 28 electrical the use of a surge protector is recommended and the stove must be properly grounded. The electrical cord m u s t plug into a standard 115v, 15 or 20 amp, 60hz electrical outlet. Do not run cord under the appliance, keep accessible and clear of any hot surfaces or sharp edges....
Page 14 / 28 the controller). Use proper care with pellet fuel. Do not moisten or crush the pellets as this will affect the efficiency and dust will collect on the door glass. Store pellets outside of clearance to combustible requirements and space required for re-fueling and ash removal and in a dr...
Page 15 / 28 control panel operation 1. Plug in the electrical cord to a properly grounded 15a, 110vac outlet (surge protector recommended). 2. Turn the rear switch on. The controller will display the welcome screen, then the default display. 3. Press and hold “set” to enter the programming menu to ...
Page 16 / 28 1. Press and hold “set” to enter the programming menu, scroll to “weekly” and press “set”. Programming will start with sunday. 2. Press “set” and scroll up or down to adjust the start and end time, then the set point and “yes” or “no” for whether you want the stove to run during that ti...
Page 17 / 28 shutdown after the time has expired. Child lock press the up & down arrows together for 3 seconds to lock and unlock the controller. Diagnostic mode (only when not running) press and hold “set” to enter the programming menu and scroll down to “diagnostic”. Press set and the diagnostic s...
Page 18 / 28 if any external part of the unit begins to glow, you are overfiring. Immediately press the power buton. Do not unplug the stove or turn off the rear power switch. The exhaust blower must continue to run to cool the unit down. Power outage -in the event of a power outage, the stove will ...
Page 19 / 28 disposal of ashes - ashes should be placed in a metal container with a tight fitting lid and moved outdoors immediately. Other waste shall not be placed in this container. The closed container of ashes should be placed on a non-combustible floor or on the ground, well away from all comb...
Page 20 / 28 1. Wait until stove is shutdown and cool. Wear leather gloves (or any other gloves suitable for handling broken glass) and safety glasses. Carefully remove any loose pieces of glass from the door frame. 2. Open door and remove glass retainers and remove remaining glass pieces. Dispose o...
Page 21 / 28.
Page 22 / 28 nc-30 parts list item title part no. Qty. 1 nc-30-01 door frame assy. 1 2 nc-30-02 stove body 1 3 nc-30-03 heat shield 1 4 nc-30-04 heat diverter 1 5 nc-30-05 exhaust pipe flange adapter 1 6 nc-30-06 hopper lid switch 1 7 nc-30-07 ash cleaning cover 1 1 8 nc-30-08 ash cleaning cover 2 1...
Page 23 / 28.
Page 24 / 28 troubleshooting if your stove has trouble, examine the control panel to determine the status. When the sensors detect an abnormal temperature condition (below 125 ˚f or over 200˚f), the control panel will shut off the auger motor automatically to prevent the pellets from piling up or ov...
Page 25 / 28 this warranty is limited to defective parts and excludes any incidental and consequential damages connected therewith. Damage caused by abuse, neglect, accidents, improper installation or operation and customer or dealer modification will not be covered under warranty. Damage caused by ...
Page 26 / 28 conditions & exclusions 1. The appliance must be installed by a qualified technician. It must be installed, operated and maintained in strict accordance with the instr uctions in the owner’s manual. Any alteration, abuse, neglect, or misuse of the product shall nullify this warranty. 2....
Page 27 / 28 customer warranty card please fill in the following information and keep for future reference. Name: _________________________________________________________________ (first) (middle) (last) address: _________________________________________________________________ (street) ____________...
Page 28 / 28 mail-in warranty card (information is never shared or sold) all fields must be filled out name: _________________________________________________________________ (first) (middle) (last) address: _________________________________________________________________ (street) _________________...
