Summary of iCT
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Ict/iwl terminal how to use your terminal.
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The basics 2 swiping a card the card should be swiped with the black magnetic stripe facing the terminal. Make sure the bottom of the card runs firmly along the bottom of the card swipe and the card is swiped at an even speed. Try not to swipe too slow as this can sometimes cause problems with the t...
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Connectivity 3 portable the display will show that the terminal is connected to the base, the signal strength and base’s serial id. If the b is blue, then the handset is within range and connected. If the b is red, there is no signal, or the serial id is missing. Move the handset within range of bas...
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4 making a sale the terminal will ask for the card to be inserted. If your terminal is set up to accept contactless transactions, the symbol will show on the display. Hand the terminal to the cardholder – they should insert their card into the reader and enter their pin (or tap for * contactless). T...
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5 at the “ready” display, press the red menu button. This will list several options. Choose refund and press the green enter button. Key in the refund amount and press the green enter button. Insert the card. The terminal will then prompt you to enter your four-digit supervisor code, followed by the...
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6 reconciling your terminal tear off totals receipt press enter if ok press menu to reprint eft end-of-day banking? Enter=yes clear=no totals menu end-of-day banking z-totals x-totals system menu totals print function codes select function at the “ready” display, press the menu button twice. Select ...
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Your reconciliation report 7 your merchant/ customer id the current batch is then broken down into each individual card type you have accepted that day. Previous totals details the transactions from the previous day’s trading. Current totals details the number and value of sales (dr) and refunds (cr...
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Performing additional reports additional functionality there are additional functions available on your terminal, some of which may only be enabled if they are part of your contract with us. To access the additional features, press menu and select the function you require: gratuities gratuities allo...
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For further information, please contact the help desk on: 08457 61 62 63 – uk 01 702 5845 – roi 20044687 – gib if the final completion amount is over 15% more than the original pre-auth, then an additional pre-auth for the increased amount should be requested (e.G. Pre-auth completed for £100, final...
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To make sure your terminal operates effectively, always take care to: e place the terminal on a flat, supported surface e avoid locating it near anything that radiates heat e keep it away from any wet environments want to see for yourself how to complete simple terminal processes? View our range of ...
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If you have any queries or issues, our uk-based helpdesk is there for you 24/7 – every day of the year. Worldpay.Com getting in touch just call us on: 08457 61 62 63 – uk 01 702 5845 – roi 20044687 – gib stay supplied with tally rolls and accessories your terminal comes with a couple of tally rolls,...