Xblue Networks PCS digital Features List - Account Code

Other manuals for PCS digital: User Manual, Setup, Features Manual, Quick Reference Card

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Features subject to change without notice

Account Code

Forced Verified

When enabled, the user must dial an account code in order to make an outgoing call on a

CO line. The system compares the code dialed with those in the Account Code Table. If a

match is found, the call goes out, if no match is found, the call is denied.

Unforced/Unverified

A personal or departmental account code can be assigned for tracking time spent on

personal and/or customer accounts.

Alarm Key

The Alarm Key is used with the Hotel/Motel Feature to show when wake up calls are set.

Alternate Attendant

A second station can be programmed as the Alternate Attendant. The alternate answering

position serves as a back-up position to the primary attendant. CO ringing will forward to the

alternate answering position after the pre-programmed ring alternate position time.

Answering Machine Emulation

Answer Machine Emulation simulate a telephone answering machine. When a call is station

forwarded to voicemail, the voicemail button will flash indicating that a caller is leaving a

message. The user can press that button and listen to the message being left. Additionally, the

user can pull the call out of voicemail and speak to the caller.

Attendant

One primary attendant is provided in the system for support of necessary services like Line

Recall, Forced Incoming Intercom, Call Forward and Manual Night Service Operation. A second

or alternate attendant position may be established for common sharing of incoming CO line calls

or load sharing during peak traffic periods.

Attendant Administration

The attendant can perform specific administrative functions, such as selecting the operating

mode; Day, Night or Timed, program speed dial bins. In the Systems 24/48 the Attendant can set

the system time and date. In the Suite 64 the attendant can also record auto attendant greetings

and Temporary Mode, which requires the VAA Card.

Attendant Recall

When the hold recall timer expires, callers placed on hold by an extension will recall back to the

extension, if the call goes unanswered, the call recalls at the attendant extension.

Attendant set time and date

In some of the PCS Digital systems the attendant can enter a code and set the time and date.

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Summary of PCS digital

Page 1
– 1 – features subject to change without notice v1 the following feature list is a combination of features for pcs digital telephone systems. Therefore, some of the descriptions combine both systems, so be sure to double check the installation and maintenance manual or with the pcs digital sales per...
Page 2
– 2 – features subject to change without notice v1 system 24 system 48 suite 64 call forward – follow me y y y call forward – idle y y y call forward – no answer y y y call forward – off net (station) n n y call forward – predefined forward (station) n n y call forward – preset forward (co line) y y...
Page 3
– 3 – features subject to change without notice v1 system 24 system 48 suite 64 help feature n n y – hd only hold (system) y y y hold (exclusive) y y y hot key pad on/off n n y hot line y y y hotel/motel n n y hunt groups y y y interactive display y y y intercom key n n y intercom mode y y y interna...
Page 4
– 4 – features subject to change without notice v1 system 24 system 48 suite 64 speed dial (station) y y y speed dial (system) y y y station alarm (one time / always) n n y station cid table review y y y station feature check y y y station lock/unlock y y y smdr y y y station off net (external) forw...
Page 5: Account Code
– 5 – features subject to change without notice v1 account code forced verified when enabled, the user must dial an account code in order to make an outgoing call on a co line. The system compares the code dialed with those in the account code table. If a match is found, the call goes out, if no mat...
Page 6: Automatic Hold
– 6 – features subject to change without notice v1 automatic hold automatic hold allows the user to jump from one co line directly to another co line, placing each line on hold, without pressing the hold button. This allows busy extension users, such as the attendant, to answer multiple calls very q...
Page 7: Call Back
– 7 – features subject to change without notice v1 call back extension the callback extension feature alerts the called party, when they become available, that you would like a call back. Co line the callback feature allows callers to queue on a busy co line for use when it becomes available. Call f...
Page 8: Call Forward Display
– 8 – features subject to change without notice v1 change their forwarded destination from their extension. An alert tone is heard indicating that a new call is being routed to the forwarded destination. Predefined call forward (station) the predefined call forward feature, is the administrators way...
Page 9: Camp On
– 9 – features subject to change without notice v1 single line caller i.D. Pass through all single line and analog devices ports, on the suite 64, support caller id passed through. This allows analog extensions to receive caller id from the central office, if provided. Analog caller id pass though r...
Page 10: Central Office Line Name
– 10 – features subject to change without notice v1 central office line name central office lines in the suite 64 can be program to display a name rather than “line 1”, which is especially helpful with tenants operations. Ringing lines with caller id will show the caller id on the top line and the c...
Page 11: Distinctive Ringing
– 11 – features subject to change without notice v1 distinctive ringing co lines each co line can be programmed to have a distinctive ring tone. This helps users differentiate between ringing lines and can be very helpful in tenant installations. Co line distinctive ringing, overrides station distin...
Page 12: Group Call Pickup
– 12 – features subject to change without notice v1 group call pickup all extensions are programmed into one of eight pickup groups. An extension within a group can dial a code and pick up and actively ringing call. Hands free answerback all extensions can be set for hands free answerback on interco...
Page 13: Intercom Key
– 13 – features subject to change without notice v1 intercom key an intercom key is used by extension users when they wish to invoke specific intercom features. For example, if the user wishes to make an intercom call, after answering an incoming central office call, they must press the intercom key...
Page 14: Monitor
– 14 – features subject to change without notice v1 monitor the monitor feature allows other extensions to join in on an existing conversation. The extension which is “monitoring” the conversation will be able to hear, but their “mute” button will be active, so they will not be heard. However, if th...
Page 15: Paging Deny
– 15 – features subject to change without notice v1 external paging there is one external page port that can be connected to an ancillary paging device that will receive all external paging. Internal page groups an internal page consists of a group, a tenant group, or all extensions with in the syst...
Page 16: Preset Call Forward (Co)
– 16 – features subject to change without notice v1 preset call forward (co) regardless of where a co line rings, it can be preset forwarded to a single destination, such as another station, ucd or voicemail group. Unlike predefined call forward, preset call forward will not function after the co li...
Page 17: Remote Administration
– 17 – features subject to change without notice v1 remote administration using pcs digital’s, windows based, remote programming software, installers may programmed through an rs232 or remotely via a modem. The system 24 requires an external modem room status when the hotel/motel feature is enabled,...
Page 18: Station Feature Check
– 18 – features subject to change without notice v1 station feature check using a 31-button display telephone or a wireless handset, a station user or technician can dial a code to verify the status of the station’s features. Is very helpful when troubleshooting, or to ensure that an extension is pr...
Page 19: Transfer Beep Indication
– 19 – features subject to change without notice v1 transfer beep indication each extension can enable or disable the beep that is played when they are transferring a call to another destination. When enabled, there is a short tone burst (beep) that is heard, when disabled, there is no tone heard. T...
Page 20: Voice Over Busy
– 20 – features subject to change without notice v1 voice over internet protocol (voip) in the near future a voice over ip card will be available for the suite 64. The voice over ip card will handle two formats h.323v3 and sip. Voice over busy voice over busy – often called “whisper page” allows ext...