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- 3124 - Phaser B/W Laser Printer
- Service Manual
Xerox 3124 - Phaser B/W Laser Printer Service Manual
Summary of 3124 - Phaser B/W Laser Printer
Page 1
Transmittal page product phaser 3124 phaser 3125 title service manual part number 708p88624 status launch date september 2006.
Page 3: Service Manual
708p88624 09/06 service manual 708p88624 phaser 3124 phaser 3125.
Page 4
09/06 phaser 3124 / phaser 3125 service documentation 708p88624 september 2006 prepared by: xerox europe, global knowledge & language services, enterprise centre, p.O. Box 17, bessemer road, welwyn garden city, hertfordshire, al7 1bu, england. © copyright 2006 by xerox ltd. Xerox, and all identifyin...
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Introduction phaser 3124 / phaser 3125 09/06 i introduction precautions .............................................................................................................................. Iii health and safety incident reporting................................................................
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Introduction ii 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 7: Service Manual Formats
Introduction phaser 3124 / phaser 3125 09/06 iii service manual formats table 1: service manual formats part number format 708p88624 hardcopy 708p88623 pdf on cd.
Page 8: Introduction
Introduction iv 09/06 phaser 3124 / phaser 3125 introduction precautions in order to prevent accidents and to prevent damage to the equipment, please read the precau- tions listed below carefully and follow them closely before servicing the machine. Warnings, cautions and notes warning a warning is ...
Page 9
Introduction phaser 3124 / phaser 3125 09/06 v warning avoid exposure to laser beam. Invisible laser radiation. Caution for safety toxic material this product contains toxic materials that could cause illness if ingested. 1. Please keep toner cartridges away from children. Toner contained in the pri...
Page 10
Introduction vi 09/06 phaser 3124 / phaser 3125 5. Never touch the plugs on either end of the power cable with wet hands. This can cause an electric shock. When servicing the machine, remove the power plug from the wall socket. 6. Use caution when inserting or removing the power connector. The power...
Page 11
Introduction phaser 3124 / phaser 3125 09/06 vii handling precautions the following instructions are for your own personal safety, to avoid injury and so as not to dam- age the machine 1. Ensure the machine is installed on a level surface, capable of supporting its weight. Failure to do so could cau...
Page 12
Introduction viii 09/06 phaser 3124 / phaser 3125 releasing plastic latches many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, pull the hook of the latch away from the part to which it is latched. Figure 1 disregarding th...
Page 13
Introduction phaser 3124 / phaser 3125 09/06 ix esd precautions certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “electrostatically sensitive (es) devices”, or esds. Examples of typical esds are: integrated circuits, some field effect tra...
Page 14
Introduction x 09/06 phaser 3124 / phaser 3125 toner cartridge service only toner cartridges supplied by xerox should be used. Printing defects or set damage caused by the use of non-approved print cartridges or un-licensed toner refills are not covered by the guar- antee. Precautions on safe-keepin...
Page 15
Introduction phaser 3124 / phaser 3125 09/06 xi health and safety incident reporting i. Summary this section defines requirements for notification of health and safety incidents involving xerox products (equipment and materials) at customer locations. Ii. Scope xerox corporation and subsidiaries wor...
Page 16
Introduction xii 09/06 phaser 3124 / phaser 3125 responsibilities for resolution: 1. Business groups/product design teams responsible for the product involved in the incident shall: a. Manage field bulletins, customer correspondence, product recalls, safety retrofits. B. Fund all field retrofits. 1....
Page 17
Service call procedures phaser 3124 / phaser 3125 09/06 1-1 1. Service call procedures scp 1 service call actions .......................................................................................................1-3 scp 2 final actions ..............................................................
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Page 19: Scp 1 Service Call Actions
Service call procedures phaser 3124 / phaser 3125 09/06 1-3 scp 1 service call actions procedure throughout this manual, observe the following warnings: warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need elect...
Page 20: Scp 2 Final Actions
Service call procedures 1-4 09/06 phaser 3124 / phaser 3125 scp 2 final actions final actions are used to evaluate the total operation of the system and to identify the actions re- quired to complete the service call. Procedure • exercise the machine in all modes. • make a proof copy or print of a c...
Page 21
Status indicator raps phaser 3124 / phaser 3125 09/06 2-1 2. Status indicator raps 1 initial checks rap ..................................................................................................................2-3 2 jam 0 rap .....................................................................
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Status indicator raps 2-2 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 23: 1 Initial Checks Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-3 1 initial checks rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause inju...
Page 24
Status indicator raps 2-4 09/06 phaser 3124 / phaser 3125 • does the led come on? --> if not, check the power cable, switch, smps and/or hvps, pl 1. --> does the wall socket work? --> check the main pba and cable harness, pl 1. --> check for paper jams, refer to gp 6. 3. Check the paper path • is th...
Page 25
Status indicator raps phaser 3124 / phaser 3125 09/06 2-5 2. Check the installation environment. • ensure the installation surface is flat, level and free from vibration. If necessary, move the machine. • ensure that the temperature and humidity of the surroundings are within specification if necess...
Page 26: 2 Jam 0 Rap
Status indicator raps 2-6 09/06 phaser 3124 / phaser 3125 2 jam 0 rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descr...
Page 27: 3 Jam 1 Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-7 3 jam 1 rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descr...
Page 28: 4 Jam 2 Rap
Status indicator raps 2-8 09/06 phaser 3124 / phaser 3125 4 jam 2 rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descr...
Page 29: 5 Multi-Feeding Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-9 5 multi-feeding rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injur...
Page 30: 6 Fuser Jam Rap
Status indicator raps 2-10 09/06 phaser 3124 / phaser 3125 6 fuser jam rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. ...
Page 31: 7 Toner Cartridge Jam Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-11 7 toner cartridge jam rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can caus...
Page 32: 8 Led Blinking Fault Rap
Status indicator raps 2-12 09/06 phaser 3124 / phaser 3125 8 led blinking fault rap 8a fuser error warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving ...
Page 33: 9 Melting Fuser Gear Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-13 9 melting fuser gear rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause...
Page 34: 10 Paper Empty Rap
Status indicator raps 2-14 09/06 phaser 3124 / phaser 3125 10 paper empty rap 10a false indication error warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. M...
Page 35: 11 Cover Open Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-15 11 cover open rap 11a false indication error warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Mo...
Page 36: 12 Faulty Motor Rap
Status indicator raps 2-16 09/06 phaser 3124 / phaser 3125 12 faulty motor rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause inju...
Page 37: 13 No Power Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-17 13 no power rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. ...
Page 38
Status indicator raps 2-18 09/06 phaser 3124 / phaser 3125 14 bad software environment rap 14a the printer is not working(1) warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can caus...
Page 39
Status indicator raps phaser 3124 / phaser 3125 09/06 2-19 14b the printer is not working(2) warning: switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts...
Page 40: 15 Abnormal Printing
Status indicator raps 2-20 09/06 phaser 3124 / phaser 3125 15 abnormal printing warning: switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause in...
Page 41: 16 Spool Error Rap
Status indicator raps phaser 3124 / phaser 3125 09/06 2-21 16 spool error rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injur...
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Status indicator raps 2-22 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 43
Image quality phaser 3124 / phaser 3125 09/06 3-1 3. Image quality iq 1 vertical black lines and bands .........................................................................................3-3 iq 2 vertical white line ..................................................................................
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Image quality 3-2 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 45
Image quality phaser 3124 / phaser 3125 09/06 3-3 iq 1 vertical black lines and bands warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cau...
Page 46: Iq 2 Vertical White Line
Image quality 3-4 09/06 phaser 3124 / phaser 3125 iq 2 vertical white line warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. ...
Page 47: Iq 3 Horizontal Black Band
Image quality phaser 3124 / phaser 3125 09/06 3-5 iq 3 horizontal black band warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury...
Page 48: Iq 4 Black/white Spots
Image quality 3-6 09/06 phaser 3124 / phaser 3125 iq 4 black/white spots warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. De...
Page 49: Iq 5 Light Image
Image quality phaser 3124 / phaser 3125 09/06 3-7 iq 5 light image warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descript...
Page 50
Image quality 3-8 09/06 phaser 3124 / phaser 3125 iq 6 dark image or black image warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause in...
Page 51: Iq 7 Uneven Density
Image quality phaser 3124 / phaser 3125 09/06 3-9 iq 7 uneven density warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descr...
Page 52: Iq 8 Background
Image quality 3-10 09/06 phaser 3124 / phaser 3125 iq 8 background warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descript...
Page 53: Iq 9 Ghost (1)
Image quality phaser 3124 / phaser 3125 09/06 3-11 iq 9 ghost (1) warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descripti...
Page 54: Iq 10 Ghost (2)
Image quality 3-12 09/06 phaser 3124 / phaser 3125 iq 10 ghost (2) warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descript...
Page 55: Iq 11 Ghost (3)
Image quality phaser 3124 / phaser 3125 09/06 3-13 iq 11 ghost (3) warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descript...
Page 56: Iq 12 Ghost(4)
Image quality 3-14 09/06 phaser 3124 / phaser 3125 iq 12 ghost(4) warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Descripti...
Page 57
Image quality phaser 3124 / phaser 3125 09/06 3-15 iq 13 contamination on the face of page warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts ca...
Page 58
Image quality 3-16 09/06 phaser 3124 / phaser 3125 iq 14 contamination on the back of page. Warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts c...
Page 59
Image quality phaser 3124 / phaser 3125 09/06 3-17 iq 15 blank page print out (1) warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause i...
Page 60
Image quality 3-18 09/06 phaser 3124 / phaser 3125 iq 16 blank page print out(2) warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause in...
Page 61: Iq 17 Uneven Vertical Lines
Image quality phaser 3124 / phaser 3125 09/06 3-19 iq 17 uneven vertical lines warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause inju...
Page 62
Image quality 3-20 09/06 phaser 3124 / phaser 3125 iq 18 periodic defective image if a mark or other printing defect occurs at regular intervals on the page it may be caused by a damaged or contaminated roller. Measure the repetition interval and refer to the table below to identify the roller conce...
Page 63
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-1 4. Repairs/adjustments rep 1 front cover assembly ....................................................................................................4-3 rep 2 cassette tray..........................................................................
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Repairs/adjustments 4-2 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 65: Rep 1 Front Cover Assembly
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-3 rep 1 front cover assembly parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Mo...
Page 66: Rep 2 Cassette Tray
Repairs/adjustments 4-4 09/06 phaser 3124 / phaser 3125 rep 2 cassette tray parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving pa...
Page 67: Rep 3 Rear Cover
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-5 rep 3 rear cover parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts...
Page 68: Rep 4 Top Cover Assembly
Repairs/adjustments 4-6 09/06 phaser 3124 / phaser 3125 4. Use a flat bladed screwdriver to gently pry the rear cover open, figure 4. Figure 4 5. Remove the rear cover while disconnect- ing cn2 (phaser 3124) / cn 6 (phaser 3125) from the main pba, figure 5. Figure 5 replacement replacement is the re...
Page 69
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-7 5. Gently flex the top cover in the direction of the arrows, then remove the top cover, figure 2. Note: the plastic latches holding the top cover and the main assembly together are tightly fitted. Figure 2 6. Remove 2 screws. Remove the led len...
Page 70: Rep 5 Left Cover and Right
Repairs/adjustments 4-8 09/06 phaser 3124 / phaser 3125 rep 5 left cover and right cover parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or inju...
Page 71: Rep 6 Engine Shield
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-9 rep 6 engine shield parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving pa...
Page 72: Rep 7 Fuser Assembly
Repairs/adjustments 4-10 09/06 phaser 3124 / phaser 3125 rep 7 fuser assembly parts list on pl 3 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving ...
Page 73
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-11 5. Unlatch the exit roller holders in the direc- tion of the arrows. Remove the exit roller, figure 4. Figure 4 6. Remove the roller rack assemblies, figure 5. Figure 5 7. Remove the 2 spring place holders, then the thermostat cap, figure 6 fi...
Page 74
Repairs/adjustments 4-12 09/06 phaser 3124 / phaser 3125 9. Disconnect 1 screw, then remove the thermistor, figure 8. Figure 8 10. Disconnect the halogen lamp harnesses, then remove 2 screws, figure 9. Figure 9 11. Remove 4 screws, then the fuser cover, figure 10. Figure 10 12. Slide the halogen lam...
Page 75: Rep 8 Hvps
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-13 rep 8 hvps parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can ...
Page 76: Rep 9 Smps
Repairs/adjustments 4-14 09/06 phaser 3124 / phaser 3125 replacement 1. When replacing the main drive assembly, tighten the screws in the reverse order they are numbered. Replacement is the reverse of the removal procedure. Rep 9 smps parts list on pl 1 warning switch off the electricity to the mach...
Page 77: Rep 10 Main Pba
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-15 rep 10 main pba parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts...
Page 78
Repairs/adjustments 4-16 09/06 phaser 3124 / phaser 3125 6. Disconnect the main motor harness, then remove the main drive assembly, figure 2. Figure 2 7. Remove the feed gear if necessary, fig- ure 3. Figure 3 8. Remove the fuser drive gear, opc drive gear, then the rdcn gear 113/83, figure 4. Figur...
Page 79
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-17 10. Remove 4 screws, then the motor bracket, figure 6. Figure 6 11. Remove the rdcn gear 139/83 gear, fig- ure 7. Figure 7 replacement 1. When replacing the main drive assembly, tighten the screws in the reverse order they are numbered. Replac...
Page 80: Rep 12 Lsu
Repairs/adjustments 4-18 09/06 phaser 3124 / phaser 3125 rep 12 lsu parts list on pl 1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can ...
Page 81
Repairs/adjustments phaser 3124 / phaser 3125 09/06 4-19 3. Unlatch the transfer roller bushes then remove the transfer roller, figure 2. Figure 2 4. Remove 1 screw, then the solenoid, fig- ure 3. Figure 3 5. Release the catches on both sides of the pick up assembly, then slide them apart, figure 4....
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Repairs/adjustments 4-20 09/06 phaser 3124 / phaser 3125 page intentionally blank..
Page 83
Spare parts list phaser 3124 / phaser 3125 09/06 5-1 5. Spare parts list pl 1 main assembly ..................................................................................................................5-2 pl 2 frame assembly .........................................................................
Page 84: Pl 1 Main Assembly
Spare parts list 5-2 09/06 phaser 3124 / phaser 3125 pl 1 main assembly.
Page 85
Spare parts list phaser 3124 / phaser 3125 09/06 5-3 pl 1 main assembly item part number description remark 0 phaser 3124 / phaser 3125 1 lower frame unit 2 main covers 2-1 stacker ext 2-1-1 guide-m-stacker rx 2-1-2 guide-m-sub-stacker 2-2 right cover rep 5 2-3 top cover assembly rep 4 2-3-1 top cov...
Page 86: Pl 2 Frame Assembly
Spare parts list 5-4 09/06 phaser 3124 / phaser 3125 pl 2 frame assembly.
Page 87
Spare parts list phaser 3124 / phaser 3125 09/06 5-5 pl 2 frame assembly item part number description remark 0 lower frame unit 1 base frame 2 paper path assembly 3 paper knock-up assembly 4 007n01572 main drive assembly 5 right paper guide 6 left paper guide 7 gear pinion 8 120n00504 paper empty ac...
Page 88: Pl 3 Fuser Assembly
Spare parts list 5-6 09/06 phaser 3124 / phaser 3125 pl 3 fuser assembly.
Page 89
Spare parts list phaser 3124 / phaser 3125 09/06 5-7 pl 3 fuser assembly item part number description remark 0 126n00275 fuser (220v) rep 7 0 126n00274 fuser (110v) rep 7 1 fuser frame 2 fuser cover 3 exit roller holder 4 fuser gear 5 exit roller 6 spring 7 bearing 8 fuser guide 9 022n01611 pressure...
Page 90: Pl 4 Paper Path Assembly
Spare parts list 5-8 09/06 phaser 3124 / phaser 3125 pl 4 paper path assembly.
Page 91
Spare parts list phaser 3124 / phaser 3125 09/06 5-9 pl 4 paper path assembly item part number description remark 0 paper path assembly rep 13 1 paper path guide 2 130n01497 feed sensor actuator 3 actuator spring 4 015n00558 ipr plate saw 5 varistor ground 6 zener p ground 7 thv ground 8 saw p groun...
Page 92: Pl 5 Main Drive Assembly
Spare parts list 5-10 09/06 phaser 3124 / phaser 3125 pl 5 main drive assembly.
Page 93
Spare parts list phaser 3124 / phaser 3125 09/06 5-11 pl 5 main drive assembly item part number description remark 0 main drive assembly rep 11 1 e-clip 2 washer 3 main motor 4 motor bracket 5 plate 6 motor impeller 7 rdcn gear 139/83 8 rdcn gear 113/83 9 fuser drive gear 10 opc drive gear 11 spacer.
Page 94
Spare parts list 5-12 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 95
General procedures / information phaser 3124 / phaser 3125 09/06 6-1 6. General procedures/information gp 1 printer specifications .......................................................................................................6-3 gp 2 system overview ............................................
Page 96
General procedures / information 6-2 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 97: Gp 1 Printer Specifications
General procedures and information phaser 3124 / phaser 3125 09/06 6-3 gp 1 printer specifications table 1: printer specifications item phaser 3124/b phaser 3125/b phaser 3125/n size(wxdxh) 358 x 298 x 253mm (14.1 x 11.7 x 10 inches) weight net 5.6kg / 12.4lb (without the toner cartridge) gross 8.9k...
Page 98
General procedures and information 6-4 09/06 phaser 3124 / phaser 3125 paper handling specifications standard paper capacity 250 sheets paper output 100 sheets (faced down) duplexing manual paper weight: plain paper 16 to 24 lb. Bond(60 to 90g/m2) thick stock 24 - 90 lb. Index(163g/m2) media sizes c...
Page 99: Gp 2 System Overview
General procedures and information phaser 3124 / phaser 3125 09/06 6-5 gp 2 system overview printing path layout figure 1 printing path.
Page 100
General procedures and information 6-6 09/06 phaser 3124 / phaser 3125 mechanical components specifications paper feed • feed type : multi-purpose feeder • feed method : center loading • feed qty : cassette 250 sheets (75g/m 2 , 20lb paper standard) • manual 1 sheet bypass feeder : paper, transparen...
Page 101
General procedures and information phaser 3124 / phaser 3125 09/06 6-7 • system temperature settings stand by : 160 +/- 5°c printing: 180 +/- 5°c (before 30pages), 75 +/- 5°c (after 30pages) overshoot : 200°c or less overheat : 210°c or less 4. Heat roller • length : 254 mm (10 inches) • valid lengt...
Page 102
General procedures and information 6-8 09/06 phaser 3124 / phaser 3125 lsu (laser scanning unit) the lsu unit is controlled by a video controller. It scans video data received from the video con- troller with a laser beam by using the rotation principle of the polygon mirror to create the latent ima...
Page 103
General procedures and information phaser 3124 / phaser 3125 09/06 6-9 toner cartridge figure 3 toner cartridge layout the opc unit consists of an opc drum and a charge roller, while the developer unit consists of a toner cartridge, supply roller, developing roller and blade. - opc cleaning: removes...
Page 104
General procedures and information 6-10 09/06 phaser 3124 / phaser 3125 hardware structure and descriptions the printer is basically controlled by the main pba. The phaser 3124/b main pba uses a jupiter4e processor while the phaser 3125/b and phaser 3125/n uses a spgp v3 processor. The processor pro...
Page 105
General procedures and information phaser 3124 / phaser 3125 09/06 6-11 jupiter 4e specifications (phaser 3124/b only) figure 5 jupiter4e internal block diagram.
Page 106
General procedures and information 6-12 09/06 phaser 3124 / phaser 3125 the jupiter4e is a single chip micro-controller designed for low cost laser printers. • single chip laser printer controller gdi only amba ahb used for high speed bus transactions between masters and slaves amba apb used for low...
Page 107
General procedures and information phaser 3124 / phaser 3125 09/06 6-13 usb wrapper for ahb interface ahb bus interface • serial port interface (uart) programmable baud rate 2 channel independent full duplex uart polling, interrupt based operation support max 16 byte fifo to handle sir bit rate spee...
Page 108
General procedures and information 6-14 09/06 phaser 3124 / phaser 3125 spgpv3 specifications (phaser 3125/b and phaser 3125/n only) figure 6 spgpv3 internal block diagram.
Page 109
General procedures and information phaser 3124 / phaser 3125 09/06 6-15 • cpu core : arm1020e 32kb instruction cache and 32kb data cache • operating frequency cpu core : over 300mhz system bus : 100mhz • sdramc 32bits only, 100mhz 5 banks (up to 128mb per bank) • romc 4 banks (up to 16mb per bank) •...
Page 110
General procedures and information 6-16 09/06 phaser 3124 / phaser 3125 paper feed sensor when paper passes the feed sensor actuator after paper has been fed, a signal is detected by the feed sensor and sends a signal to the cpu. If a signal is not received by the cpu from the feed sensor after the ...
Page 111
General procedures and information phaser 3124 / phaser 3125 09/06 6-17 • rated output power • consumption power • power cord length : 1830 ± 50mm • feature insulating resistance : 100 ohms or more (at dc 500v) insulating revisiting pressure : must be no problem within 1 min. (at 1000vac,10ma) leaki...
Page 112
General procedures and information 6-18 09/06 phaser 3124 / phaser 3125 hvps the hvps creates the high voltage of thv/mhv/supply/dev and supplies it to the developer part for making best condition to display the image. The hvps part takes the 24v and outputs the high voltage for thv/mhv/bias, and th...
Page 113
General procedures and information phaser 3124 / phaser 3125 09/06 6-19 • supply output voltage : -550 v ± 8.6%(zener using, dev ) input contrast of the output stability degree : under ± 5% loading contrast : ± 5% or less output voltage rising time : 50 ms max output voltage falling time : 50 ms max...
Page 114
General procedures and information 6-20 09/06 phaser 3124 / phaser 3125 firmware structure and descriptions this engine control firmware is a program that controls the laser beam printer engine of the phaser 3124 and phaser 3125. This firmware is executed every 10msec as an interrupt routine by the ...
Page 115
General procedures and information phaser 3124 / phaser 3125 09/06 6-21 architecture of engine control firmware figure 7 architecture diagram.
Page 116
General procedures and information 6-22 09/06 phaser 3124 / phaser 3125 heat error compensation • low heat error when this error occurs, it does not indicate an error but stores the present temperature and supplies heat to the fuser. If the temperature increases after a a period of time, it goes bac...
Page 117
General procedures and information phaser 3124 / phaser 3125 09/06 6-23 firmware architecture figure 8.
Page 118: Gp 3 Control Panel
General procedures and information 6-24 09/06 phaser 3124 / phaser 3125 gp 3 control panel ope panel online key table 1: cancel button 1 error led indicates an error on the printer 2 online led indicates the status of the printer 3 online key cancels a print job. Allows the printer to pick up media ...
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General procedures and information phaser 3124 / phaser 3125 09/06 6-25 cancelling print job press the button during printing to cancel the job. The online led and error led will blink while the print job is being cleared from the printer memory and computer. The printer will then return to ready mo...
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General procedures and information 6-26 09/06 phaser 3124 / phaser 3125 gp 4 consumables and replacement parts the cycle period outlined below is a general guideline for maintenance. The example list is for an average usage of 50 pages per day. Environmental conditions and actual use will vary these...
Page 121
General procedures and information phaser 3124 / phaser 3125 09/06 6-27 gp 5 printer settings utility the printer settings utility enables the customer to select various printing preferences. To enter printer settings utility: • click on start > all programs > ‘xerox phaser 3125’ or ‘xerox phaser 31...
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General procedures and information 6-28 09/06 phaser 3124 / phaser 3125 layout orientation portrait / landscape paper size letter / legal / a4 / executive / jis b5 / iso b5 / no. 10 envelope / monarch envelope / dl envelope / c5 envelope / c6 envelope / folio / a5 / a6 / custom paper / oficio paper ...
Page 123: Gp 6 Clearing Paper Jams
General procedures and information phaser 3124 / phaser 3125 09/06 6-29 gp 6 clearing paper jams if a paper jam occurs, the online/error led on the control panel turns red. Find and remove the jammed paper. In the paper exit area 1. Open and close the front cover. The jammed paper is automatically e...
Page 124
General procedures and information 6-30 09/06 phaser 3124 / phaser 3125 4. Loosen the jammed paper if it is caught in the heat roller, pl 3. Gently pull the jammed paper out, figure 3. Caution: do not touch the fuser while it is hot. Figure 3 5. Close the fuser dummy, pl 3 and exit cover, pl 1. Prin...
Page 125
General procedures and information phaser 3124 / phaser 3125 09/06 6-31 if the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge, pl 1. 2. Open and close the front cover, pl 1 to resume printing the document from failed pa...
Page 126
General procedures and information 6-32 09/06 phaser 3124 / phaser 3125 around the toner cartridge caution: do not touch the fuser while it is hot. 1. Open the front cover, pl 1 and pull the toner cartridge, pl 1 out, figure 6. Figure 6 note: prevent exposing the toner cartridge to light. If necessa...
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General procedures and information phaser 3124 / phaser 3125 09/06 6-33 4. If necessary, re-insert the manual tray, pl 1. 5. Replace the toner cartridge, pl 1 and close the front cover, pl 1. Printing automatically resumes. Tips to avoid paper jams by selecting the correct paper types, most paper ja...
Page 128: Gp 7 Tools
General procedures and information 6-34 09/06 phaser 3124 / phaser 3125 gp 7 tools the following tools are recommended. Dvm (digital volt meter) standard: indicates more than 3 digits. Screwdriver standard: slotted and philips (m3 long, m3 short, m2 long, m2 short). Tweezers standard: for general ho...
Page 129
General procedures and information phaser 3124 / phaser 3125 09/06 6-35 gp 8 acronyms and abbreviations the table below explains the abbreviations and acronyms used in this service manual. Where ab- breviations or acronyms are used in the text please refer to this table. Table 1: acronyms and abbrev...
Page 130
General procedures and information 6-36 09/06 phaser 3124 / phaser 3125 lan local area network lb pound(s) lbp laser beam printer lcd liquid crystal display led light emitting diode liu line interface unit l/l low temperature and low humidity lsu laser scanning unit mb megabyte mhz megahertz mp mult...
Page 131
General procedures and information phaser 3124 / phaser 3125 09/06 6-37 gp 9 selecting printer locations leave enough room to open the printer trays, covers, and allow for proper ventilation. Provide the proper environment: - a firm, level surface - away from the direct airflow of air conditioners, ...
Page 132
General procedures and information 6-38 09/06 phaser 3124 / phaser 3125 gp 10 restriction of hazardous substances (rohs) purpose to give information on the rohs directive. The rohs directive restricts the use of certain hazardous substances in electrical and electronic equipment. It applies to equip...
Page 133: Gp 11 Sample Test Pattern
General procedures and information phaser 3124 / phaser 3125 09/06 6-39 gp 11 sample test pattern the sample pattern shown below is the standard test pattern used in the factory. The life of the print cartridge, developer cartridge and printing speed are measured with the pat- tern shown below of 5%...
Page 134: Gp 12 Service Log
General procedures and information 6-40 09/06 phaser 3124 / phaser 3125 gp 12 service log service log use the service log to record all service procedures..
Page 135
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-1 7. Wiring data wd 1 pj locations.....................................................................................................................7-3 wd 2 connection diagram phaser 3124 (1/2).........................................................
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Wiring diagrams 7-2 09/06 phaser 3124 / phaser 3125 page intentionally blank.
Page 137: Wd 1 Pj Locations
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-3 wd 1 pj locations figure 1.
Page 138
Wiring diagrams 7-4 09/06 phaser 3124 / phaser 3125 wd 2 connection diagram phaser 3124 (1/2) figure 2.
Page 139
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-5 wd 3 connection diagram phaser 3124 (2/2) figure 3.
Page 140
Wiring diagrams 7-6 09/06 phaser 3124 / phaser 3125 wd 4 connection diagram phaser 3125 (2/2) figure 4.
Page 141
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-7 wd 5 connection diagram phaser 3125 (2/2) figure 5.
Page 142
Wiring diagrams 7-8 09/06 phaser 3124 / phaser 3125 wd 6 phaser 3124 main pba (1/5) figure 6.
Page 143
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-9 wd 7 phaser 3124 main pba (2/5) figure 7.
Page 144
Wiring diagrams 7-10 09/06 phaser 3124 / phaser 3125 wd 8 phaser 3124 main pba (3/5) figure 8.
Page 145
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-11 wd 9 phaser 3124 main pba (4/5) figure 9.
Page 146
Wiring diagrams 7-12 09/06 phaser 3124 / phaser 3125 wd 10 phaser 3124 main pba (5/5) figure 10
Page 147
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-13 wd 11 phaser 3125 main pba (1/11) figure 11.
Page 148
Wiring diagrams 7-14 09/06 phaser 3124 / phaser 3125 wd 12 phaser 3125 main pba (2/11) figure 12.
Page 149
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-15 wd 13 phaser 3125 main pba (3/11) figure 13.
Page 150
Wiring diagrams 7-16 09/06 phaser 3124 / phaser 3125 wd 14 phaser 3125 main pba (4/11) figure 14.
Page 151
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-17 wd 15 phaser 3125 main pba (5/11) figure 15.
Page 152
Wiring diagrams 7-18 09/06 phaser 3124 / phaser 3125 wd 16 phaser 3125 main pba (6/11) figure 16.
Page 153
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-19 wd 17 phaser 3125 main pba (7/11) figure 17.
Page 154
Wiring diagrams 7-20 09/06 phaser 3124 / phaser 3125 wd 18 phaser 3125 main pba (8/11) figure 18.
Page 155
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-21 wd 19 phaser 3125 main pba (9/11) figure 19.
Page 156
Wiring diagrams 7-22 09/06 phaser 3124 / phaser 3125 wd 20 phaser 3125 main pba (10/11) figure 20
Page 157
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-23 wd 21 phaser 3125 main pba (11/11) figure 21.
Page 158
Wiring diagrams 7-24 09/06 phaser 3124 / phaser 3125 wd 22 connector circuit diagram figure 22.
Page 159: Wd 23 Smps
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-25 wd 23 smps figure 23.
Page 160: Wd 24 Hvps (1/3)
Wiring diagrams 7-26 09/06 phaser 3124 / phaser 3125 wd 24 hvps (1/3) figure 24.
Page 161: Wd 25 Hvps (2/3)
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-27 wd 25 hvps (2/3) figure 25.
Page 162: Wd 26 Hvps (3/3)
Wiring diagrams 7-28 09/06 phaser 3124 / phaser 3125 wd 26 hvps (3/3) figure 26.
Page 163
Wiring diagrams phaser 3124 / phaser 3125 09/06 7-29 wd 27 phaser 3124 block diagram figure 27.
Page 164
Wiring diagrams 7-30 09/06 phaser 3124 / phaser 3125 wd 28 phaser 3125 block diagram figure 28.
Page 165
X page 1 of 2 form eh&s-700 (08nov2000) appendix a: health & safety incident report involving a xerox product customer identification customer name: name of customer contact person: telephone : address: e-mail: fax : customer service engineer identification name: employee : pager : location: phone :...
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X page 2 of 2 form eh&s-700 (08nov2000) product description model no. Or product name: product serial : serial number(s) of accessory (ies): installation date: total copy meter: date of last service maintenance: list damaged and affected part(s) of the machine by description and part number: descrip...