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Xerox Phaser 3010 Service Manual

Other manuals for Phaser 3010: User Manual, Manual, Specifications, Installation Manual

Summary of Phaser 3010

  • Page 1

    Phaser ® 3010/3040 workcentre ® 3045 printer phaser ® 3010/3040 workcentre ® 3045 service manual xerox internal-use only.

  • Page 3

    Phaser ® 3010/3040 workcentre ® 3045 printer service manual warning the following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so....

  • Page 4

    Ii xerox internal use only phaser 3010/3040/workcentre 3045 service prepared by: xerox corporation content development and language services 26600 sw parkway wilsonville, or 97070 © 2011 by xerox corporation. All rights reserved. Xerox® and xerox and design®, phaser®, centreware®, printingscout®, wa...

  • Page 5: 1 General Information

    Phaser 3010/3040/workcentre 3045 service xerox internal use only iii contents contents 1 general information introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 techn...

  • Page 6: 2 Error Troubleshooting

    Iv xerox internal use only phaser 3010/3040/workcentre 3045 service contents 2 error troubleshooting introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2...

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    Phaser 3010/3040/workcentre 3045 service xerox internal use only v contents error troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-54 adf jam . . . . . . . . . . . . . ...

  • Page 8: 3 Image Quality

    Vi xerox internal use only phaser 3010/3040/workcentre 3045 service contents k crum id error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-109 k cru detached. . . . . . . . . . . . . . . . . ...

  • Page 9: 4 Service Parts Disassembly

    Phaser 3010/3040/workcentre 3045 service xerox internal use only vii contents 4 service parts disassembly overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 10

    Viii xerox internal use only phaser 3010/3040/workcentre 3045 service contents workcentre 3045 covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-51 holder assemblies . . . . . . . . . ...

  • Page 11: 5 Parts Lists

    Phaser 3010/3040/workcentre 3045 service xerox internal use only ix contents 5 parts lists serial number location and range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 using the parts list . . . . . ....

  • Page 12: 7 Wiring

    X xerox internal use only phaser 3010/3040/workcentre 3045 service contents 7 wiring printer plug/jack designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 phaser 3010/3045 plug/jack des...

  • Page 13: About This Service Manual

    Phaser 3010/3040/workcentre 3045 service xerox internal use only xiii about this service manual the phaser 3010/3040/workcentre 3045 service manual is the primary document used for repairing, maintaining, and troubleshooting the printer. Use this manual as your primary resource for understanding the...

  • Page 14: Manual Organization

    Xiv xerox internal use only phaser 3010/3040/workcentre 3045 service manual organization the phaser 3010/3040/workcentre 3045 service manual contains these sections: introductory, safety, and regulatory information: this section contains important safety information and regulatory requirements. Chap...

  • Page 15

    Phaser 3010/3040/workcentre 3045 service xerox internal use only xv symbols marked on the product product terms caution: a personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area. Danger: a personal injury hazard exists in the area where you see the ...

  • Page 16: Power Safety Precautions

    Xvi xerox internal use only phaser 3010/3040/workcentre 3045 service power safety precautions power source for 115 vac printers, do not apply more than 127 volts rms between the supply conductors or between either supply conductor and ground. For 230 vac printers, do not apply more than 254 volts rm...

  • Page 17

    Phaser 3010/3040/workcentre 3045 service xerox internal use only xvii electrostatic discharge (esd) precautions some semiconductor components, and the respective sub-assemblies that contain them, are vulnerable to damage by electrostatic discharge (esd). These components include integrated circuits ...

  • Page 18: Service Safety Summary

    Xviii xerox internal use only phaser 3010/3040/workcentre 3045 service service safety summary general guidelines for qualified service personnel only: refer also to the preceding “power safety precautions” on page xvi. Avoid servicing alone: do not perform internal service or adjustment of this prod...

  • Page 19

    Phaser 3010/3040/workcentre 3045 service xerox internal use only xix servicing mechanical components when servicing mechanical components within the printer, manually rotate the drive assemblies, rollers, and gears. Warning do not try to manually rotate or manually stop the drive assemblies while an...

  • Page 20: Regulatory

    Xx xerox internal use only phaser 3010/3040/workcentre 3045 service regulatory xerox has tested this product to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment. United states (fc...

  • Page 21

    Phaser 3010/3040/workcentre 3045 service xerox internal use only xxi european union the ce mark applied to this product symbolizes xerox’s declaration of conformity with the following applicable directives of the european union as of the dates indicated: this product, if used properly in accordance ...

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    Xxii xerox internal use only phaser 3010/3040/workcentre 3045 service.

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    1 chapter general information in this chapter... • introduction and overview • configurationss • parts of the printer • consumables • consumables • specifications.

  • Page 24: Introduction and Overview

    1-2 xerox internal use only phaser 3010/3040/workcentre 3045 service general information introduction and overview the phaser 3010, 3040 and workcentre 3045b/n incorporate a single-pass led architecture, offering mono print speeds of up to 24/24-ppm, and resolutions up to 1200 x 1200 dots-per-inch (...

  • Page 25: Configurations

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-3 general information configurations the tables list phaser 3010/3040/workcentre 3045b/n configuration single-function printer (sfp) configuration features phaser 3010/3040 processor speed 150 mhz memory configuration 64 mb print spe...

  • Page 26: Parts Of The Printer

    1-4 xerox internal use only phaser 3010/3040/workcentre 3045 service general information parts of the printer 3010/3040 front view 3010/3040 rear and side views 1. Output tray 5. Power switch 2. Error led 6. Main tray 3. Status led 7. Toner door 4. Start/pause 8. Toner cartridge 1. Fuser jam levers ...

  • Page 27

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-5 general information 3045b front views 1. Main tray 9. Media guides 2. Media dust cover/support 10. Power switch 3. Usb thumbdrive connector 11. Toner door 4. Control panel 12. Bypass tray 5. Center output tray 13. Feed roller 6. Ou...

  • Page 28

    1-6 xerox internal use only phaser 3010/3040/workcentre 3045 service general information 3045n front view 1. Main tray 9. Media guides 2. Media dust cover/support 10. Power switch 3. Usb thumbdrive connector 11. Toner door 4. Control panel 12. Bypass tray 5. Center output tray 13. Feed roller 6. Out...

  • Page 29: Control Panel

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-7 general information control panel the control panel consists of multiple leds, a display, and several function buttons. These buttons are used to navigate the menu system, perform functions, and select modes of operation. 3010/3040...

  • Page 30

    1-8 xerox internal use only phaser 3010/3040/workcentre 3045 service general information 3045b control panel button descriptions 1. ■ copy ■ scan ■ print use these buttons to move to the top of each menu. 2. Navigation/menu select buttons (5) scroll up, down, forward, and back through the menus. Use...

  • Page 31

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-9 general information 3045n control panel button descriptions 1. Direct address keys(8) press to quickly dial fax number s that are registered in the phone book. The first four entries are assigned to the keys. 2. ■ copy ■ fax ■ scan...

  • Page 32: Media Path

    1-10 xerox internal use only phaser 3010/3040/workcentre 3045 service general information media path main tray when feeding from the main tray, the feed roller rotates, driven by the main motor driving the main drive assembly and controlled by the feed solenoid, to feed the sheet to the position whe...

  • Page 33

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-11 general information adf media in the document tray is conveyed through the feed roller and takeaway roller. The sheet is nipped between the feed roller and the adf separator pad while feeding into the adf. Inside the adf, the shee...

  • Page 34

    1-12 xerox internal use only phaser 3010/3040/workcentre 3045 service general information 3010/3045 jam locations 3045b jam locations 1. Output tray 4. Rear door 2. Fuser levers 5. Front door 3. Drum 6. Main tray 1. Output tray 5. Front door 2. Fuser levers 6. Main tray 3. Drum 7. Bypass tray 4. Rea...

  • Page 35

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-13 general information 3045n jam locations adf jam locations 1. Output tray 5. Front door 2. Drum 6. Main tray 3. Fuser levers 7. Bypass tray 4. Rear door 1. Adf feed 2. Adf pick 3. Adf exit s3040-111 2 3 5 4 6 7 1 1 2 3 s3040-112.

  • Page 36: Major Components

    1-14 xerox internal use only phaser 3010/3040/workcentre 3045 service general information major components sensors the printer contains sensors of various types that perform a variety of functions. Some sensors track media along the media path to detect jams. Other sensors detect the toner cartridge...

  • Page 37

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-15 general information drive • main drive assembly a gear set used to transfer drive from the main drive motor to feed media through the media path. • main drive motor provides drive to move media trough the media path and fuser. • t...

  • Page 38

    1-16 xerox internal use only phaser 3010/3040/workcentre 3045 service general information electrical • ip board the image processor board is the print controller. The ip board converts print data to image data. • mcu board controls the print operation based on communication with the print controller...

  • Page 39

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-17 general information 3010/3040 electrical locations 3045ni electrical locations s3040-115 mcu board lvps hvps ip board interlock switch power switch assembly s3040-116 ip board interlock switch mcu board lvps hvps front usb board f...

  • Page 40: Consumables

    1-18 xerox internal use only phaser 3010/3040/workcentre 3045 service general information consumables consumables consist of a single toner cartridge. The toner cartridge (except starter cartridges) has a crum (customer replaceable unit monitor) to record regional and toner usage information. The cr...

  • Page 41: Specifications

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-19 general information specifications printing specifications characteristic specification printing technology recording system : led electro-photographic system using opc drum and direct transfer to the media. Exposure system : led ...

  • Page 42

    1-20 xerox internal use only phaser 3010/3040/workcentre 3045 service general information scanning specifications characteristic specifications scanning mode ■ platen mode: scan document using the document glass ■ constant velocity transport (cvt) mode: scan document via the automatic document feede...

  • Page 43

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-21 general information copy specifications scan performance function document black & white color usb scan to computer (twain/ wia) document glass, 300 dpi, 24-bit color, letter size usb scan to computer (via express scan manager) do...

  • Page 44

    1-22 xerox internal use only phaser 3010/3040/workcentre 3045 service general information fax specifications fax specifications characteristic specifications communication mode ■ priority 1: itu-t super g3 ■ priority 2: itu-t g3 ecm ■ priority 3: itu-t g3 resolution lines: pixels b&w (fast scan x sl...

  • Page 45

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-23 general information memory specifications electrical specifications auto reduction/ enlarge (auto fit) on/off (same as printer driver) rotation on/off (same as printer driver) n-up 1/ 2/ 4/ 8/ 16/ 32 (same as printer driver) water...

  • Page 46

    1-24 xerox internal use only phaser 3010/3040/workcentre 3045 service general information environmental specifications note image quality is guaranteed in the optimum ranges for temperature and humidity, which represent a general office environment. Operating mode characteristic specification temper...

  • Page 47

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-25 general information first print output time first print output time (fpot) is defined as a time from when the engine receives a start signal in ready state, until a single page is delivered to the output tray. The following condit...

  • Page 48

    1-26 xerox internal use only phaser 3010/3040/workcentre 3045 service general information physical dimensions and clearances 3010/3040 dimensions 3045b dimensions 3045n dimensions characteristic measurement height 208 mm ( 8.2 in.) width 358 mm ( 14.1 in.) depth 197 mm ( 7.8 in.) weight (base printe...

  • Page 49

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-27 general information minimum clearances 10 cm (3.9 in.) 26.50 cm (10.4 in.) 10 cm (3.9 in.) 26.95 cm (10.6 in.) s3040-117 10 cm (3.9 in.) 10 cm (3.9 in.) 10 cm (3.9 in.) 20 cm (7.9 in.) 67 cm (26.4 in.) 90.5 cm (35.6 in.) 61 cm (24...

  • Page 50

    1-28 xerox internal use only phaser 3010/3040/workcentre 3045 service general information mounting surface specifications mounting surface flatness must be within the specified range. The printer must not be tipped or tilted more than 7 mm. Failure to adhere to the mounting specifications void all g...

  • Page 51

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-29 general information media and tray specifications media recommended for use with this printer is known as standard paper. The feed performance, reliability, and print quality satisfy the specifications. The following table lists s...

  • Page 52

    1-30 xerox internal use only phaser 3010/3040/workcentre 3045 service general information adf specifications tray capacities tray quantity main tray 150 sheets plain paper, or 16.2 mm or less in height bypass tray 10 sheets plain paper, or 1 sheet for other paper output tray 100 sheets plain paper, ...

  • Page 53

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 1-31 general information job control cancel print a print job in process can be cancelled via the control panel. Job recovery when a print job fails due to a recoverable error such as media jam, the printer recovers the job automatical...

  • Page 54

    1-32 xerox internal use only phaser 3010/3040/workcentre 3045 service general information job history report this report shows job history. Manual print: report is printed from the control panel. Auto print: report is automatically printed out every 20 print jobs when "auto log print" is set to "on"...

  • Page 55

    2 chapter error troubleshooting in this chapter... • introduction • servicing instructions • error messages and troubleshooting procedures • service diagnostics • service diagnostic tests • service diagnostic test procedures • error troubleshooting • abnormal noises • power supply troubleshooting.

  • Page 56: Introduction

    2-2 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting introduction this chapter describes error messages displayed on the control panel or listed on the error history page, service diagnostics used to test system operation and troubleshooting procedures to correc...

  • Page 57

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-3 error troubleshooting 4. Check the printer connections to ethernet or usb. 5. Verify that the correct print media size is selected. 6. If using a print spooler, verify that the spooler has not stalled. 7. Check the printer’s interf...

  • Page 58

    2-4 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fax problems if printer does not properly send or receive faxes, check the following: 1. Check your scan glass for marks and clean it. 2. The other fax machine may be turned off, out of paper, or cannot answer...

  • Page 59

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-5 error troubleshooting mis-pick 1. Check that the correct type of media is being used and the media guides are set correctly. 2. Remove, fan, and reload the media. Check that the tray is not over filled. 3. Try loading media from a ...

  • Page 60

    2-6 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fuser jams 1. Check that the fuser is properly seated, locked, and operates normally. 2. Ensure that the paper is in good condition and is listed as supported media. Try loading new media from a fresh ream. 3....

  • Page 61: Servicing Instructions

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-7 error troubleshooting servicing instructions the service checklist below is an overview of the path a service technician should take when servicing the printer. Step 1: identify the problem 1. Verify the reported problem does exist...

  • Page 62

    2-8 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting error messages and troubleshooting procedures error messages generated by the printer’s operating system are the lead-in to the troubleshooting procedures that follow in subsequent pages. This section correlat...

  • Page 63

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-9 error troubleshooting error history report the error history report provides a list of error messages and codes relating to jams and system errors. The error history page contains two types of history information. • system fail his...

  • Page 64

    2-10 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting phaser 3010/3040 error codes the phaser 3010/3040 error message summary table lists possible errors, along with the corresponding code, and page reference for the corrective procedure. • the code column lists...

  • Page 65

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-11 error troubleshooting 016 744 016-744 format error invalid data press ok download format error invalid code to be downloaded. Check usb or network cable connection. If the error persists, go to page 2-63. 016 745 format error inva...

  • Page 66

    2-12 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting 075 100 075-100 paper jam jam at feed open rear cover and remove paper no paper/jam tray is out of paper, or regi sensor is not turned on within the specified time. Set to match tray or remove the jam. If the...

  • Page 67

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-13 error troubleshooting 092 651 092-651 restart printer contact support if message returns ctd (adc) sensor error 2-106 092 661 092-661 restart printer contact support if message returns environment sensor error the environment sens...

  • Page 68

    2-14 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting 116 355 116-355 restart printer contact support if message return ess network fatal error. Error during the on- board network check. 2-113 117 331 117-331 restart printer contact support if message return ess...

  • Page 69

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-15 error troubleshooting workcentre 3045 error codes the workcentre 3045 error message summary table lists possible errors, along with the corresponding code, and page reference for the corrective procedure. • the code column lists t...

  • Page 70

    2-16 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting 016-718 memory full 016-718 printer job too large out of memory 2-61 016-719 decode error 016-719 printer job failure decode error 2-62 016-720 pdl request 016-720 printer data violation pdl error 2-64 016-74...

  • Page 71

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-17 error troubleshooting 017-970 memory full 017-970 scan job failure out of memory 2-70 017-980 report error 017-980 system job failure fax report job fails to report file. 2-71 017-981 report error 017-981 system job failure report...

  • Page 72

    2-18 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting 031-521 smb error 031-521 scan login error smb login failed 2-79 031-526 smb error 031-536 scan name resolve error smb name resolve 2-79 031-529 smb error 031-536 scan name resolve error smb login failed 2-81...

  • Page 73

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-19 error troubleshooting 031-576 ftp error 031-576 scan server not found ftp error 2-83 031-578 ftp error 031-579 scan ftp path error ftp login error 2-82 031-579 ftp error 031-579 scan ftp path error ftp error 2-83 031-582 ftp error...

  • Page 74

    2-20 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting 034-701 no dial tone 034-701 fax job failure no dial tone 2-88 034-702 to 034-711 communication fail 034-7xx fax job failure communication errors 2-89 034-712 to 034-727 communication fail 034-7xx fax job fai...

  • Page 75

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-21 error troubleshooting 077-900 paper jam remain at exit 077-900 printer open rear cover remove paper exit jam 2-104 077-901 paper jam remain at reg 077-901 printer open rear cover remove paper remain registration jam 2-104 091-402 ...

  • Page 76

    2-22 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting 116-355 116-355 system restart printer contact support if message returns network fatal error 2-113 116-395 116-395 system restart printer contact support if message returns system usb port error 2-111 117-33...

  • Page 77: Service Diagnostics

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-23 error troubleshooting service diagnostics the phaser 3010/3040 and workcentre 3045 printers have built-in diagnostics to test electromechanical components, display status, and provide some nvram access. Additionally, the workcentr...

  • Page 78

    2-24 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting entering service diagnostics for phaser 3010/3040: use the ce diagnostic software described in “using ce diagnostic software” on page a-2. For workcentre 3045: use the embedded diagnostic or ce diagnostic sof...

  • Page 79: Service Diagnostic Tests

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-25 error troubleshooting service diagnostic tests workcentre 3045 embedded diagnostics menu map arrow buttons scroll up, down, forward, and back through the menus enter the fax address book enter the system menu display job status ok...

  • Page 80

    2-26 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting diagnostic test summary the following table lists diagnostic tests available, the expected results, and a brief description of each test. If a test fails and displays an error code, use the troubleshooting pr...

  • Page 81

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-27 error troubleshooting scanner test 2 ■ adf motor -on ■ adf motor -off this test checks the motor system for the adf document handling. All test ■ start ■ processing ■ check ok or failed test > error this test runs all ess diag tes...

  • Page 82

    2-28 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting edit nvm ■ ad0000=00000000* ■ please wait displays current nvm values. Use this to edit nvm values. Caution: change nvm values only when directed to do so by a troubleshooting procedure. Save nvm to ess save ...

  • Page 83

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-29 error troubleshooting fax/scanner diagnostic tests skew ■ -630 to 630 adjusts the skew so that the image is parallel with both sides of the paper. Life counter name value these counter values are reference only. Do not use as the ...

  • Page 84

    2-30 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting regi fb lead -2.0 mm ~ 2.0 mm, in 0.1 mm step adjusts registration of the flatbed leading edge. Regi fb side -1.0 mm ~ 1.0 mm, in 0.1 mm steps adjusting registration of the flatbed side edge. Auto registratio...

  • Page 85

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-31 error troubleshooting ring detection freq range @ on period -- upper bound 27~85 hz freq range @ on period -- lower bound 13~20 hz minimum on time 0: 100 ms, 1: 110 ms, 2: 120 ms, 3: 130 ms, 4: 140 ms, 5: 150 ms, 6: 160 ms, 7: 170...

  • Page 86

    2-32 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting call progress tone freq. Filter call progress tone freq. Filter 0: 340hz ~ 560hz 1: 310hz ~ 485hz 2: 363hz ~ 502hz 3: 276hz ~ 504hz 4: 415hz ~ 460hz 5: 310hz ~ 640hz 6: 370hz ~ 525hz rx power rx call detectio...

  • Page 87

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-33 error troubleshooting service diagnostic test procedures phaser 3010/3040 sensor test procedures the ce diagnostic software extends the functionality of the printer settings utility by adding a service diagnostics selection. Ce da...

  • Page 88

    2-34 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting exit sensor 1. Enter ce diagnostics (page a-2). 2. Run the exit sensor test in the digital input drop down box. 3. Operate the actuator to check sensor function. 4. Confirm the display indicates the sensor fu...

  • Page 89

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-35 error troubleshooting registration sensor 1. Enter ce diagnostics (page a-2). 2. Open the rear door. 3. Run the registration sensor test. 4. Operate the actuator to check sensor function. 5. Confirm the display indicates the senso...

  • Page 90

    2-36 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting rear door interlock 1. Enter ce diagnostics (page a-2). 2. Run the interlock switch test . 3. Open and close the rear door to actuate the switch. 4. Confirm the display indicates the sensor functions correctl...

  • Page 91

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-37 error troubleshooting phaser 3010/3040 motor test procedures these tests check whether the digital output (do) components (motor s and solenoid) operate. When the interlock is opened during a motor test the component stops. When a...

  • Page 92

    2-38 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting main motor 1. Enter ce diagnostics (page a-2). 2. Run the main motor (full) test. 3. Check that the exit roller rotates. 4. Press the cancel button to stop the test. S3040-171.

  • Page 93

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-39 error troubleshooting feed solenoid the feed roller rotates when the main motor (full) and the feed solenoid tests are executed simultaneously. 1. Enter ce diagnostics (page a-2). 2. Remove the bypass tray. 3. Run the main motor f...

  • Page 94

    2-40 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting workcentre 3045 sensor test procedures the following digital input procedures test each print engine sensor using service diagnostics. When a paper jam occurs, or an error message or code is displayed, execut...

  • Page 95

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-41 error troubleshooting toner cartridge crum 1. Enter service diagnostics (page 2-24). 2. Open the front door. 3. Use the up and down arrow buttons to select printer > iot diag > di-3. 4. Check sensor function by removing and replac...

  • Page 96

    2-42 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting exit sensor 1. Enter service diagnostics (page 2-24). 2. Use the up and down arrow buttons to select printer > iot diag > di-4. 3. Operate the actuator to check sensor function. 4. Confirm the number shown on...

  • Page 97

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-43 error troubleshooting registration sensor 1. Enter service diagnostics (page 2-24). 2. Open the rear door. 3. Use the up and down arrow buttons to select printer > iot diag > di-5. 4. Operate the actuator to check sensor function....

  • Page 98

    2-44 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting rear door interlock 1. Enter service diagnostics (page 2-24). 2. Use the up and down arrow buttons to select printer > iot diag > digital input > di-7. 3. Open and close the rear door to actuate the switch. 4...

  • Page 99

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-45 error troubleshooting workcentre 3045 motor test procedures these tests check whether the digital output (do) components (motors, clutch, and solenoids) operate. When the interlock is opened during a motor test the component stops...

  • Page 100

    2-46 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting main motor caution run the for 10 seconds or longer may cause damage to the printer. 1. Enter service diagnostics (page 2-24). 2. Use the up and down arrow buttons to select printer > iot diag > digital outpu...

  • Page 101

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-47 error troubleshooting feed solenoid the feed roller rotates when the do-1 (main motor) and the do-6 (feed solenoid) tests are executed simultaneously. 1. Enter service diagnostics (page 2-24). 2. Remove the bypass tray. 3. Run the...

  • Page 102

    2-48 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting toner motor 1. Enter service diagnostics (page 2-24). 2. Open the front door. 3. Remove the toner cartridge. 4. Run the toner motor test: printer > iot diag > digital output > do-9 5. Check that the toner aug...

  • Page 103

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-49 error troubleshooting workcentre 3045 fax/scanner diagnostic test procedures procedures for testing each iit component using service diagnostics. Enter fax scanner diagnostic 1. Turn the printer off. 2. Press and hold the up and d...

  • Page 104

    2-50 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting scanner maintenance white balance this menu item reports the result of white balance which is performed when powering up. Registration param this menu item adjusts registration parameters of the scanner. Auto...

  • Page 105

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-51 error troubleshooting workcentre 3045 4-in-1 parameters usse the parameter menu to set values for the parameters listed in the table below. Parameter menu value options pulse dialing enable pulse dialing a 0:disable, 1: enable pul...

  • Page 106

    2-52 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting busy tone detection enable busy tone detection 0: disable, 1: enable on duration (max duration) 0~80 (10 ms) on duration (min duration) 0~30 (10 ms) off duration (max duration) 0~80 (10 ms) off duration (min ...

  • Page 107

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-53 error troubleshooting backup data all clear: clears all of the backup data. User & system clear: clears the stored document data, the address information, the communication management data, and the history. Initializes the system ...

  • Page 108: Error Troubleshooting

    2-54 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting error troubleshooting adf jam there is a jam at the adf. Applicable code • 005-121: adf jam initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting refer...

  • Page 109

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-55 error troubleshooting adf cover open the adf cover is open. Applicable error • 005-301: adf cover open initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference table ...

  • Page 110

    2-56 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fuser error the fuser has failed. Warning allow the fuser to cool before servicing the printer. Applicable error • 010-397: fuser error initial actions • reseat the fuser. • cycle printer power. • if the prob...

  • Page 111

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-57 error troubleshooting ip rom check error checksum error occurred in the main program rom. Applicable error • 016-315 ip rom check error‘ • 016-317 ip rom check error initial actions • cycle printer power. • if the problem persists...

  • Page 112

    2-58 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fax memory allocation error dram memory allocation error is detected. Applicable error • 016-372: fax memory allocation error initial actions • cycle printer power. • if the problem persists, use the followin...

  • Page 113

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-59 error troubleshooting firmware errors the firmware download to the printer failed. Applicable error • 016-500: erase flash error • 016-501: write flash error • 016-502: verify flash error • 116-315: ram error • 116-317: controller...

  • Page 114

    2-60 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting email errors an email error is detected. Applicable error • 016-503: smtp error • 016-504: pop error • 016-506: smtp login error • 016-507: smtp error initial actions • cycle printer power. • if the problem p...

  • Page 115

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-61 error troubleshooting memory overflow the print job size exceeded memory. Applicable error • 016-718: memory overflow initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting r...

  • Page 116

    2-62 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting decode error a decode error is detected. Applicable error • 016-719: decode error initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference table...

  • Page 117

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-63 error troubleshooting download errors the system firmware file is corrupt or communications to the printer failed. Applicable error • 016-737: download id error • 016-741: download range error • 016-742: download header error • 01...

  • Page 118

    2-64 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting pdl/pjl error there is something in the job that cannot be resolved by the driver. Applicable error • 016-720: pdl request • 016-749: pjl request initial actions • cycle printer power. • install the latest pr...

  • Page 119

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-65 error troubleshooting email errors an email error is detected. Applicable error • 016-720: pdl error • 016-764: connect error • 016-766: smtp error • 016-767: email address error initial actions • cycle printer power. • if the pro...

  • Page 120

    2-66 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting usb memory removal error usb memory is removed while memory reading job is being executed. Applicable error • 016-791: usb memory removal error • 016-795: file format error • 016-797: file read error initial ...

  • Page 121

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-67 error troubleshooting wireless error applicable error • 016-920: wireless error • 018-338: wireless error initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference tab...

  • Page 122

    2-68 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting usb host error the printer is attached to an unsupported usb device. Applicable error • 016-930: usb host full • 016-931: usb host error initial actions • connect the printer to a supported host. • cycle prin...

  • Page 123

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-69 error troubleshooting collate full the print job is too large. Applicable errors • 016-981: collate full initial actions • break the print job into 2 or more jobs. • cycle printer power. • if the problem persists, use the followin...

  • Page 124

    2-70 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting mail size limits error, pcscan time out, memory full applicable errors • 016-985: mail size limits error • 017-970: pcscan time out • 017-988: memory full initial actions • cycle printer power. • if the probl...

  • Page 125

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-71 error troubleshooting report file open/close error applicable errors • 017-980: report file open/close error • 017-981: report file error initial actions • cycle printer power. • if the problem persists, use the following procedur...

  • Page 126

    2-72 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting firmware error 024-340 an mcu board firmware error has occurred. Applicable error • 024-340: firmware error initial actions • cycle printer power. • if the problem persists, use the following procedure. Troub...

  • Page 127

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-73 error troubleshooting download error mcu firmware download failure. Applicable error • 024-360: download mode initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference...

  • Page 128

    2-74 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting mcu comm error communication has failed between the mcu and ip boards. Applicable error • 024-371: mcu comm error initial actions • cycle printer power. • if the problem persists, use the following procedure....

  • Page 129

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-75 error troubleshooting paper size mismatch the size of paper in the main paper tray, or bypass tray, does not match the specified print size. Applicable error • 024-958: paper size match initial actions • check that the correct pap...

  • Page 130

    2-76 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting no suitable paper the main paper tray, or bypass tray, has run out of paper, or the size (or type) of paper does not match the specified print size (or type). Applicable error • 024-963: no suitable paper ini...

  • Page 131

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-77 error troubleshooting usb memory write error a memory error or usb memory write error occurred during a scan job. Applicable error • 026-720: usb memory full • 026-721: usb memory write error • 026-722: usb memory write protect er...

  • Page 132

    2-78 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting scan communication fail a communication error occurred during a scan job. Applicable error • 026-750: scan communication fail • 026-751: scan communication fail • 026-752: scan communication fail initial acti...

  • Page 133

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-79 error troubleshooting smb error a smb error is detected. Applicable error • 031-521: smb login error • 031-526: smb name resolve error • 031-530: smb path error • 031-533: smb file make error • 031-534: smb folder make error • 031...

  • Page 134

    2-80 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting smb write error a smb error is detected. Applicable error • 031-536: smb delete folder error • 031-537: smb disk full error • 031-556: smb write error • 031-557: smb file duplication error • 031-558: smb conn...

  • Page 135

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-81 error troubleshooting smb connection error a smb connection error occurred. Applicable error • 031-529: smb login failed • 031-555: smb connect error initial actions • cycle printer power. • if the problem persists, use the follow...

  • Page 136

    2-82 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting ftp connection error a ftp connection error occurred. Applicable error • 031-571: ftp connect error • 031-578: ftp login error initial actions • cycle printer power. • if the problem persists, use the followi...

  • Page 137

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-83 error troubleshooting ftp error a ftp link error is detected. Applicable error • 031-574: ftp name resolve error • 031-575: scan server address error • 031-576: ftp server not found • 031-578: scan login failed • 031-579: scan ftp...

  • Page 138

    2-84 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting ftp error a ftp error is detected. Applicable codes • 031-584 scan connect error • 031-585 scan del command error • 031-587 scan rmd command error • 031-588 scan write error • 031-589 scan disk full error • 0...

  • Page 139

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-85 error troubleshooting memory error applicable codes • 033-503 out of memory • 033-513 memory full • 033-788 communication error initial actions • cycle printer power. • if the problem persists, use the following procedure. Trouble...

  • Page 140

    2-86 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fax errors applicable error • 033-517: password error • 033-518: country is not set • 033-519: fax function is not set correctly initial actions • cycle printer power. • if the problem persists, use the follo...

  • Page 141

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-87 error troubleshooting fax job failure the fax memory is full. Applicable error • 033-787: fax job failure initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference tab...

  • Page 142

    2-88 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fax busy the number fax called is busy. Applicable error • 034-700: fax busy • 034-701: no dial tone. Initial actions • check fax connections. • cycle printer power. • if the problem persists, use the followi...

  • Page 143

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-89 error troubleshooting communication error applicable error • 034-702: communication error (no answer error is detected) • 034-703: communication error (can’t make directory) • 034-704: communication error (ftp delete command error...

  • Page 144

    2-90 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fax transmit error applicable error • 034-712: communication error (tx communication error is detected) • 034-713: communication error (tx communication error is detected) • 034-714: communication error (tx c...

  • Page 145

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-91 error troubleshooting rx communication errors applicable error • 034-750 to 034-768: communication error (rx communication error is detected) initial actions • cycle printer power. • if the problem persists, use the following proc...

  • Page 146

    2-92 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting nvram error applicable error • 041-340: nvram error initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference table applicable parts wiring and p...

  • Page 147

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-93 error troubleshooting lph failure the led printhead in the xerographics assembly has failed. Applicable error • 061-370: lph failure initial actions • cycle printer power. • if the problem persists, use the following procedure. Tr...

  • Page 148

    2-94 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting carriage motor error an error was detected in the scanner carriage motor. Applicable error • 062-321: carriage motor error initial actions • cycle printer power. • if the problem persists, use the following p...

  • Page 149

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-95 error troubleshooting copy limit unable to continue due to copy limitation. Applicable error • 062-790: copy limit initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting refe...

  • Page 150

    2-96 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting misfeed jam paper jam was detected at the main or bypass tray. Applicable error • 075-100: misfeed jam initial actions • check the media path for obstructions or debris. • check condition of the feed roller a...

  • Page 151

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-97 error troubleshooting waiting for continue key to be pressed after reloading paper the printer is in manual duplex mode waiting for user interaction. Applicable error • 075-921: waiting for continue key to be pressed after reloadi...

  • Page 152

    2-98 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting reg on early jam paper stuck in the registration section, main or bypass tray. Applicable error • 077-100: reg on early jam initial actions • check the media path for obstructions or debris. • cycle printer p...

  • Page 153

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-99 error troubleshooting reg off jam the paper does not pass through the registration sensor within the specified time. Applicable error • 077-104: reg off jam initial actions • check the media path for obstructions or debris. • cycl...

  • Page 154

    2-100 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting exit on jam the paper does not reach the exit sensor within the specified time. Applicable error • 077-106: exit on jam initial actions • check the media path for obstructions or debris. • cycle printer powe...

  • Page 155

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-101 error troubleshooting exit off early jam the paper passed through the exit sensor earlier than the specified time, or did not pass through the exit sensor within the specified time. Warning allow the fuser to cool before servicin...

  • Page 156

    2-102 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting rear door open a rear cover open error was detected. Applicable error • 077-304: rear cover open initial actions • open and close the rear door. • cycle printer power. • if the problem persists, use the foll...

  • Page 157

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-103 error troubleshooting exit jam paper remaining at the exit section of the printer was detected. Warning allow the fuser to cool before servicing the printer. Applicable error • 077-900: exit jam initial actions • check the media ...

  • Page 158

    2-104 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting remain registration jam paper remaining at the registration section of the printer was detected. Applicable error • 077-901: remain registration jam initial actions • check the media path for obstructions or...

  • Page 159

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-105 error troubleshooting xero near life the xerographics assembly is approaching end of life. Applicable error • 091-402: xero near life initial actions • cycle printer power. • if the problem persists, use the following procedure. ...

  • Page 160

    2-106 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting adc sensor error an adc sensor error is detected. Applicable error • 092-651: adc sensor error initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting r...

  • Page 161

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-107 error troubleshooting env sensor error an error occurred while reading the humidity sensor. Applicable error • 092-661: env sensor error initial actions • cycle printer power. • if the problem persists, use the following procedur...

  • Page 162

    2-108 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting k cru life over the indicated toner cartridge has reached end of life. Applicable error • 093-426: toner cartridge near end of life • 093-933: k cru life over initial actions • cycle printer power. • if the ...

  • Page 163

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-109 error troubleshooting k crum id error a toner cartridge crum read error was detected. Applicable error • 093-926: k crum id error initial actions • replace the toner cartridge. • cycle printer power. • if the problem persists, us...

  • Page 164

    2-110 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting k cru detached an unsupported toner cartridge is detected, or a no toner cartridge installed state was detected. Applicable error • 093-974: x cru detached initial actions • cycle printer power. • if the pro...

  • Page 165

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-111 error troubleshooting system usb port error system usb port error is detected. Applicable error • 116-210: system usb port error • 116-395: system usb port error initial actions • cycle printer power. • if the problem persists, u...

  • Page 166

    2-112 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting checksum error fatal on board error. Applicable error • 116-314: mac address error • 116-323: checksum error (fax) • 116-325: checksum error • 116-326: checksum error (scan) • 116-335: checksum error (networ...

  • Page 167

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-113 error troubleshooting on board network fatal error fatal on board network error. Applicable error • 116-355: on board network fatal error initial actions • cycle printer power. • if the problem persists, use the following procedu...

  • Page 168

    2-114 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting system restart an internal ip board error occurred. Applicable errors initial actions • cycle printer power. • if the problem persists, use the following procedure. 117-331: system restart 117-344: system re...

  • Page 169

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-115 error troubleshooting asic failure asic failure. Applicable error • 124-333: asic failure initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference table applicable p...

  • Page 170

    2-116 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting fax board modem error a fax board error is detected. Applicable error • 134-211 initial actions • cycle printer power. • if the problem persists, use the following procedure. Troubleshooting reference table ...

  • Page 171

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-117 error troubleshooting xero life over the xerographics assembly is approaching end of life. Applicable error • 191-310: xero life over initial actions • cycle printer power. • check life counter. • if the problem persists, use the...

  • Page 172: Abnormal Noises

    2-118 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting abnormal noises electrical noise initial actions • cycle printer power. • if the problem persists, follow the procedure below. Troubleshooting procedure table step actions and questions yes no 1 are there an...

  • Page 173

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 2-119 error troubleshooting power supply troubleshooting ac power troubleshooting initial actions • cycle printer power. • if the problem persists, follow the procedure below. Troubleshooting procedure table step actions and questions ...

  • Page 174

    2-120 xerox internal use only phaser 3010/3040/workcentre 3045 service error troubleshooting dc power troubleshooting initial actions • cycle printer power. • if the problem persists, follow the procedure below. Troubleshooting procedure table step actions and questions yes no 1 when the printer is ...

  • Page 175

    3 chapter image quality in this chapter... • image quality overview • checklist before troubleshooting print-quality • print-quality troubleshooting • test prints • image specifications.

  • Page 176: Image Quality Overview

    3-2 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality image quality overview image-quality defects can be attributed to printer components, consumables, media, internal software, external software applications, and environmental conditions. To successfully troubleshoot p...

  • Page 177

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-3 image quality repeating defects checklist before troubleshooting print-quality check printer condition toner low toner can cause print-quality problems, such as fading, streaking, white lines, or dropouts. Print a small document fr...

  • Page 178

    3-4 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality symptom checklist based on the observed defect, check the following items prior to performing troubleshooting. These actions may help resolve the problem without troubleshooting the printer. Light print a. The toner m...

  • Page 179

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-5 image quality toner smears a. If you are printing on an uneven print surface, change the paper type setting in the printer driver. B. Verify that the paper is within the printer specifications. C. Adjust the fuser temperature. Spot...

  • Page 180

    3-6 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality vertical blank lines clean the inside of the printer. Ghosting a. Verify that the correct print media is being used. B. The print media surface may be uneven. Try changing the paper type setting in the printer driver....

  • Page 181

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-7 image quality auger mark diagonal marks of non-uniform density in halftone areas. A. The toner may be low. Change the toner cartridge. B. Test the toner motor. Skewed images a. Verify that the paper guides are set correctly. B. Ver...

  • Page 182

    3-8 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality print-quality troubleshooting print-quality defect definitions the following table lists the print-quality defect corrective procedure, their definition, and the page where each procedure is provided. Defect descripti...

  • Page 183

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-9 image quality light or undertone print the overall image density is too light in all colors. Initial actions • check that the media settings match the media in use. • check that the media is dry and in good condition. Troubleshooti...

  • Page 184

    3-10 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality blank print the entire image area is blank. Initial actions • check toner cartridge installation and condition. Troubleshooting reference table applicable parts example print ■ transfer roller, pl1.1.11 ■ hvps, pl7.1...

  • Page 185

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-11 image quality black print part of the image is black or the entire image is black. Initial actions • check the media path. • ensure there is no debris on the transfer path. Troubleshooting reference table applicable parts example ...

  • Page 186

    3-12 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality toner smears there are faded or completely non-printed lines along the page in the direction of the paper travel from the leading edge to the trailing edge. Warning allow the fuser to cool before servicing the printe...

  • Page 187

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-13 image quality random spots there are spots of toner randomly scattered across the page. Warning allow the fuser to cool before servicing the printer. Initial actions • ensure there is no debris on the media path. • print several b...

  • Page 188

    3-14 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality streaks streaks appear on the output. Warning allow the fuser to cool before servicing the printer. Initial actions • check the paper transfer path. • ensure there is no debris on the transfer path. Troubleshooting r...

  • Page 189

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-15 image quality repeating spots or voids there are recurring dots or voids on the page. Warning allow the fuser to cool before servicing the printer. Initial actions • check the paper transfer path. • ensure there is no debris on th...

  • Page 190

    3-16 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality vertical blank lines there are faded or completely non-printed lines along the page in the direction of the paper travel from the leading edge to the trailing edge. Warning allow the fuser to cool before servicing th...

  • Page 191

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-17 image quality residual image or ghosting there are faint, ghostly images appearing on the page. The images may be either from a previous page or from the page currently being printed. Warning allow the fuser to cool before servici...

  • Page 192

    3-18 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality background contamination small spots are scattered randomly across the page. Initial actions • ensure there is no debris on the transfer path. Troubleshooting reference table applicable parts example print ■ transfer...

  • Page 193

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-19 image quality jagged characters characters have fuzzy edges. Initial actions • check the paper transfer path. • ensure there is no debris on the transfer path. Troubleshooting reference table applicable parts example print ■ ip bo...

  • Page 194

    3-20 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality horizontal band, voids, or streaks there are areas of the image that are extremely light or are missing entirely. These missing areas form wide bands which cover a wide area horizontally, perpendicular to the paper f...

  • Page 195

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-21 image quality auger mark diagonal marks of non-uniform density in half tone areas appear on the image. Initial actions • ensure there is no debris on the transfer path. Troubleshooting reference table applicable parts example prin...

  • Page 196

    3-22 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality damaged media paper comes out from the printer wrinkled, folded, or worn-out. Warning allow the fuser to cool before servicing the printer. Initial actions • check the paper transfer path. • ensure there is no debris...

  • Page 197

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-23 image quality 4 check the registration roller and the registration pinch roller for rotation. Put the printer in diagnostic mode and test the main drive motor (see “using service diagnostics” on page 2-23). Do the registration rol...

  • Page 198

    3-24 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality image not centered the image is not centered on the page. Initial actions • verify that the paper guides are set correctly. • if feeding from the bypass tray, try feeding from main paper tray. Troubleshooting referen...

  • Page 199

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-25 image quality 3 inspect the registration roller and the registration pinch roller for wear or damage. Is either part worn or damaged? Replace the registration roller (page 4-27) or registration pinch roller (page 4-26). Go to step...

  • Page 200

    3-26 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality skew the image is not parallel with both sides of the paper. Initial actions • verify that the paper guides are set correctly. • check the media path. • ensure there is no debris on the transfer path. • if feeding th...

  • Page 201

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-27 image quality 3 inspect the registration roller and the registration pinch roller for wear or damage. Is either part worn or damaged? Replace the registration roller (page 4-27), then go to step 6. Go to step 4. 4 does the image p...

  • Page 202

    3-28 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality unfused image the image is not completely fused to the paper. The image easily rubs off. Warning allow the fuser to cool before servicing the printer. Initial actions • check the media path. • check the fuser connect...

  • Page 203

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-29 image quality incorrect magnification incorrect magnification when copying with the adf feeding. Initial actions • check the paper transfer path. • ensure there are no debris on the transfer path. Troubleshooting reference table a...

  • Page 204

    3-30 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality adf lines or streaks there are lines or streaks on copies from the adf. Initial actions • check the document glass. • ensure there are no debris on the document glass. Troubleshooting reference table applicable parts...

  • Page 205

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-31 image quality spots from adf there are spots on copies from the adf. Initial actions • check the document glass. • ensure there are no debris on the document glass. Troubleshooting reference table applicable parts example print ■ ...

  • Page 206: Test Prints

    3-32 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality test prints a variety of test prints are available for troubleshooting print quality defects and to confirm proper printer operation. Test prints can isolate printing problems to the mcu or image processor board by u...

  • Page 207

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-33 image quality testpatasic[iot] test print prints theprint engine test pattern. If the pattern does not print correctly, check the mcu board. If the pattern prints ok, check the image processor board. Testpatlph[iot] test print pri...

  • Page 208: Image Specifications

    3-34 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality image specifications the following table lists specifications for the printer. Note the printed image has 4.1 mm margins on all sides. Characteristic specification maximum print area 215.9 mm x 355.6 mm (8.5 inches x...

  • Page 209

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 3-35 image quality guaranteed print areas • maximum print area: 215.9 mm x 355.6 mm guaranteed and maximum area 4 mm 4 mm 4 mm 4 mm 355.6 mm (14 inch) 215.9 mm (8.5 inch) 351.6 mm 347.6 mm 210.9 mm guaranteed printing area 207.9 mm.

  • Page 210

    3-36 xerox internal use only phaser 3010/3040/workcentre 3045 service image quality.

  • Page 211

    4 chapter service parts disassembly in this chapter... • overview • consumable • phaser 3010/3040 covers • phaser 3010/3040 feeder • phaser 3010/3040 xerographics • phaser 3010/3040 drive • phaser 3010/3040 electrical • workcentre 3045 covers • workcentre 3045 feeder • workcentre 3045 xerographics •...

  • Page 212: Overview

    4-2 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly overview this section contains the removal procedures for field-replaceable parts listed in the parts list. In most cases, the replacement procedure is simply the reverse of the removal procedure. In some ...

  • Page 213

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-3 service parts disassembly preparation before you begin any procedure: warning unplug the power cord from the wall outlet. Warning allow the fuser to cool before using the procedure. Caution many parts are secured by plastic tabs. D...

  • Page 214

    4-4 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly fastener types the following table lists the types of screws used to assemble the printer. The procedures provide dimensions for screws being removed. Caution use care when installing self-tapping screws i...

  • Page 215: Consumable

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-5 service parts disassembly consumable the toner cartridge is the only consumable. Toner cartridge pl4.1.13 1. Open the main tray door 2. Open the toner door. 3. Turn the toner cartridge handle ccw to release the lock and remove the ...

  • Page 216: Phaser 3010/3040 Covers

    4-6 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly phaser 3010/3040 covers output tray extension pl1.1.1 1. Open the output tray extension. 2. Release the boss of the output tray extension from the hole on the top cover. S3040-015.

  • Page 217

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-7 service parts disassembly top cover pl1.1.4 1. Open the rear door. 2. Remove the main tray (page 4-13). 3. Remove the front cover (page 4-15). 4. Remove the right cover (page 4-12). 5. Remove the left cover (page 4-16) 6. Remove th...

  • Page 218

    4-8 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly rear door pl1.1.8 1. Open the rear door. 2. Release the boss from the right hinge and remove the rear door. S3040-017.

  • Page 219

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-9 service parts disassembly transfer roller bearings pl1.1.9, 1.1.10 1. Open the rear door. 2. Release the bearing locks and rotate the bearings to align the key with the notch and remove the bearings from the transfer roller shaft. ...

  • Page 220

    4-10 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly transfer roller pl1.1.11 1. Open the rear door. 2. Remove the right side transfer roller bearing (page 4-9) and remove the transfer roller from the rear door. S3040-024.

  • Page 221

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-11 service parts disassembly rear cover pl1.1.12 1. Open the rear door. 2. Remove the main tray (page 4-13). 3. Remove the front cover (page 4-15). 4. Remove the right cover (page 4-12). 5. Remove the left cover (page 4-16) 6. Lift t...

  • Page 222

    4-12 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly right cover pl1.1.13 1. Remove the front cover (page 4-15). 2. Open the rear door. 3. Release the 2 bosses on the bottom of the right cover. 4. Release several hooks that secure the cover to the top cover...

  • Page 223

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-13 service parts disassembly main tray pl1.1.14 1. Open the main tray. 2. Release the boss on the main tray from the hole in the front cover, and then remove the tray. S3040-027.

  • Page 224

    4-14 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly hipot cover pl1.1.19 1. Open the main tray. 2. Open the toner door. 3. Starting on the left edge, release the hooks on both sides of the cover. There is 1 hook on the left, 2 hooks on the right. S3040-052.

  • Page 225

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-15 service parts disassembly front cover pl1.1.20 1. Remove the main tray (page 4-13). 2. Remove the 2 screws (silver, tap, 8 mm) that secure the front cover to the printer. 3. Starting on the bottom side, release the hooks on both s...

  • Page 226

    4-16 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly left cover pl1.1.23 1. Remove the front cover (page 4-15). 2. Open the rear door. 3. Release the 2 bosses on the bottom of the left cover. 4. Release several hooks that secure the cover to the top cover a...

  • Page 227: Phaser 3010/3040 Feeder

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-17 service parts disassembly phaser 3010/3040 feeder feed roll assembly pl2.2.1 1. Remove the main paper tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the rear door (page 4-8). 4. Remove the left cover (page 4-16...

  • Page 228

    4-18 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 23. Remove 4 screws (silver, tap, 8 mm), that secure the lower plate to the chassis. S3040-029.

  • Page 229

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-19 service parts disassembly 24. Release the left feed roller cam latch and slide the cam towards the center of the shaft. 25. Move the feed roll assembly left to release the shaft from the chassis. . S3040-030

  • Page 230

    4-20 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly bottom plate pl2.2.8 1. Remove the main paper tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the rear door (page 4-8). 4. Remove the left cover (page 4-16). 5. Remove the right cover (...

  • Page 231

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-21 service parts disassembly 24. Release the hook that secures the cam follwer bearings and remove the bearings and followers from the chassis. S3040-031.

  • Page 232

    4-22 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 25. Flex the bottom plate to release one end from the chassis and remove. Replacement note attach the spring to the bottom plate before installing the followers. S3040-122.

  • Page 233

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-23 service parts disassembly separator pad assembly pl2.2.15 1. Remove the rear door (page 4-8). 2. Press inward on the left side retainer to release the left side boss and remove the lower chute. 3. Remove the registration sensor ac...

  • Page 234

    4-24 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 4. Release the boss hook at each side of the housing to release the assembly from the chassis. S3040-033.

  • Page 235

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-25 service parts disassembly feed gear and spring pl2.2.19 caution the gears of the main drive assembly are not captive to the cover. Use care when removing the cover to maintain the correct gear orientation. 1. Remove the left cover...

  • Page 236

    4-26 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly registration pinch roller pl2.3.2 1. Open the rear door (page 4-8). 2. Remove the left cover (page 4-16). 3. Remove the right cover (page 4-12). 4. Remove the top cover (page 4-7). 5. Remove the rear cove...

  • Page 237

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-27 service parts disassembly registration roller pl2.3.1 1. Open the rear door (page 4-8). 2. Remove the left cover (page 4-16). 3. Remove the right cover (page 4-12). 4. Remove the top cover (page 4-7). 5. Remove the rear cover (pag...

  • Page 238

    4-28 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly registration sensor actuator pl2.3.9 1. Remove the rear door (page 4-8). 2. Press inward on the left side retainer to release the left side boss and remove the lower chute. S3040-032.

  • Page 239

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-29 service parts disassembly 3. Remove the registration sensor actuator by releasing the left end from the chassis and replacement note install the spring as shown below. S3040-036 s3040-037.

  • Page 240

    4-30 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly registration sensor pl2.3.5 1. Open the rear door. 2. Press inward on the left side retainer to release the left side boss and remove the lower chute. 3. Remove the registration sensor actuator (page 4-28...

  • Page 241

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-31 service parts disassembly 4. Release the 3 hooks that secure the registration sensor to the chassis. 5. Disconnect p/j230 to remove the sensor from the chassis. S3040-038 p/j230

  • Page 242

    4-32 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly feed solenoid pl2.3.21 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the left side cover (page 4-16). 4. Disconnect p/j10 on the mcu board. 5. Feed the solenoid har...

  • Page 243

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-33 service parts disassembly phaser 3010/3040 xerographics xerographics assembly pl3.1.1 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the rear door (page 4-8). 4. Remove the left cover (page 4...

  • Page 244

    4-34 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 20. Disconnect the ribbon cable from p/j9 on the ip board. 21. Release the hook that secures the ffc cover to the upper plate. 22. Remove the ribbon cable from the upper plate guide. 23. Remove 2 screws (...

  • Page 245

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-35 service parts disassembly 24. Remove the 3 screws (silver, tap, 8 mm), to remove the xerographics assembly from the printer. Replacement note inspect the feed and separator roller assemblies. Replace if worn. S3040-041.

  • Page 246

    4-36 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly toner dispense assembly pl4.1.1 1. Remove the toner cartridge (page 4-5). 2. Remove the main tray (page 4-13). 3. Remove the front cover (page 4-15). 4. Remove the right cover (page 4-12). 5. Remove the t...

  • Page 247

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-37 service parts disassembly toner motor pl4.1.2 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Disconnect p/j150 from the motor. 4. Remove 1 screw (silver, tap, 8 mm) that secures the motor and ground...

  • Page 248

    4-38 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly fuser pl5.1.1 warning allow the fuser to cool before performing this procedure. 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the left cover (page 4-16). 4. Remove ...

  • Page 249

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-39 service parts disassembly replacement note install the fuser wiring in the harness guides as shown. Top side s3040-153.

  • Page 250: Phaser 3010/3040 Drive

    4-40 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly phaser 3010/3040 drive main drive assembly pl6.1.1 caution the gears of the main drive assembly are not captive to the cover. Use care when removing the cover to maintain correct gear orientation. 1. Remo...

  • Page 251

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-41 service parts disassembly main drive motor pl6.1.2 caution the gears of the main drive assembly are not captive to the cover. Use care when removing the cover to maintain correct gear orientation. 1. Remove the main tray (page 4-1...

  • Page 252: Phaser 3010/3040 Electrical

    4-42 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly phaser 3010/3040 electrical hvps pl7.1.2 1. Remove the toner cartridge (page 4-5). 2. Remove the main tray (page 4-13). 3. Remove the front cover (page 4-15). 4. Remove the right cover (page 4-12). 5. Rem...

  • Page 253

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-43 service parts disassembly mcu board pl7.1.2 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Disconnect all connections on the mcu board. 4. Remove 4 screws (silver, metal, 6 mm) that secure the mcu b...

  • Page 254

    4-44 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly rear door interlock switch pl7.2.1 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the rear door (page 4-8). 4. Remove the left cover (page 4-16). 5. Remove the right...

  • Page 255

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-45 service parts disassembly image processor board pl7.2.8 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the right cover (page 4-12) 4. Remove the top cover (page 4-7). 5. Disconnect all connec...

  • Page 256

    4-46 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly power switch assembly pl7.2.10 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the right cover (page 4-12). 4. Remove the left cover (page 4-16). 5. Remove the top co...

  • Page 257

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-47 service parts disassembly replacement note assemble the power switch assembly into the holder as illustrated. Capture the ground wire under the lower screw. S3040-049.

  • Page 258

    4-48 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly lvps pl7.2.11 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the right cover (page 4-12). 4. Remove the top cover (page 4-7). 5. Disconnect all connections to the lv...

  • Page 259

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-49 service parts disassembly ip board and lvps brackets pl7.2.10 1. Remove the main tray (page 4-13). 2. Remove the front cover (page 4-15). 3. Remove the right cover (page 4-12). 4. Remove the left cover (page 4-16). 5. Remove the t...

  • Page 260

    4-50 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 12. Remove 5 screws (silver, tap, 8mm) and 4 screws (silver metal, 6mm) that secure the brackets. 13. Release the rear door interlock switch harness to remove the brackets. Replacement note install the gr...

  • Page 261: Workcentre 3045 Covers

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-51 service parts disassembly workcentre 3045 covers holder assemblies pl1.1.1, 1.1.2 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Raise the scanner assy. 4. Remove the inner front cover (page 4-62). ...

  • Page 262

    4-52 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly top cover pl1.1.7 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Raise the scanner assy. 4. Remove the inner front cover (page 4-62). 5. Remove the left cover (page 4-64) 6...

  • Page 263

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-53 service parts disassembly rear door pl1.1.7 1. Open the rear door. 2. Release the boss from the left hinge and remove the rear door. S3040-060

  • Page 264

    4-54 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly transfer roller bearings pl1.1.9, 1.1.10 1. Open the rear door. 2. Release the bearing lock and rotate the bearing to align the key with the notch and remove the bearing from the transfer roller shaft. S3...

  • Page 265

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-55 service parts disassembly transfer roller pl1.1.11 1. Open the rear door. 2. Remove the right side transfer roller bearing (page 4-9) and remove the transfer roller from the rear door. S3040-061.

  • Page 266

    4-56 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly rear cover pl1.1.12 1. Open the rear door. 2. Remove the main tray (page 4-58). 3. Remove the front cover (page 4-60). 4. Remove the right cover (page 4-57). 5. Remove the left cover (page 4-64) 6. Remove...

  • Page 267

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-57 service parts disassembly right cover pl1.1.13 1. Remove the main tray (page 4-58). 2. Raise the scanner. 3. Remove the front cover (page 4-60). 4. Remove the inner front cover (page 4-62). 5. Release the 2 bosses on the bottom of...

  • Page 268

    4-58 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly main tray pl1.1.14 1. Open the main tray. 2. Release the boss on the main tray from the hole in the front cover, and then remove the tray. S3040-064.

  • Page 269

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-59 service parts disassembly hipot cover the hipot cover is located next to the toner cartridge on the inner front cover. Pl1.1.19 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Starting on the left ed...

  • Page 270

    4-60 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly front cover pl1.1.20 1. Remove the main tray (page 4-58). 2. Release the bosses from the left hinge and remove the front cover. S3040-137.

  • Page 271

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-61 service parts disassembly usb cover pl1.1.23 1. Starting on the right edge, release the hooks on both sides of the cover. There is 2 hooks on the bottom and 2 hooks on the right. S3040-123.

  • Page 272

    4-62 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly inner front cover pl1.1.24 1. Remove the main tray (page 4-58). 2. Raise the scanner. 3. Remove the front cover (page 4-60). 4. Remove the 2 screws (silver, tap, 8 mm) that secure the rear cover. 5. Lift ...

  • Page 273

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-63 service parts disassembly output tray extension pl1.1.25 1. Remove the main tray (page 4-58). 2. Raise the scanner. 3. Remove the front cover (page 4-60). 4. Remove the inner front cover (page 4-62). 5. Release the bosses that sec...

  • Page 274

    4-64 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly left cover pl1.1.28 1. Remove the main tray (page 4-58). 2. Raise the scanner. 3. Remove the front cover (page 4-60). 4. Remove the inner front cover (page 4-62). 5. Release the 2 bosses on the bottom of ...

  • Page 275

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-65 service parts disassembly front usb board pl1.1.29 1. Remove the main tray (page 4-58). 2. Raise the scanner. 3. Remove the front cover (page 4-60). 4. Remove the inner front cover (page 4-62). 5. Remove the left cover (page 4-64)...

  • Page 276

    4-66 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly wifi adaptor (3045n) pl1.1.31 1. Remove the main tray (page 4-58). 2. Raise the scanner. 3. Remove the front cover (page 4-60). 4. Remove the inner front cover (page 4-62). 5. Remove the left cover (page ...

  • Page 277: Workcentre 3045 Feeder

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-67 service parts disassembly workcentre 3045 feeder bypass tray pl2.1.99 1. Release 2 hooks, one on each side, that secure the bypass tray in the chassis. S3040-070

  • Page 278

    4-68 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly feed roll assembly pl2.2.1 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove the righ...

  • Page 279

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-69 service parts disassembly 26. Remove 4 screws (silver, tap, 8 mm), that secure the lower plate to the chassis. 27. Remove the feed gear and spring (page 4-76). 28. Release the left feed roller cam latch and slide the cam towards t...

  • Page 280

    4-70 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly . S3040-072.

  • Page 281

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-71 service parts disassembly bottom plate pl2.2.8 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove the right cove...

  • Page 282

    4-72 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 26. Remove the bottom chute. 27. Release the hook that secures the cam follwer bearings and remove the bearings and followers from the chassis. S3040-053 s3040-031.

  • Page 283

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-73 service parts disassembly 28. Flex the bottom plate to release one end from the chassis and remove. Replacement note attach the spring to the bottom plate before installing the followers. S3040-122.

  • Page 284

    4-74 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly separator pad assembly pl2.2.15 1. Remove the rear door (page 4-8). 2. Press inward on the left side retainer to release the left side boss and remove the lower chute. 3. Remove the registration sensor ac...

  • Page 285

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-75 service parts disassembly 4. Release the hook at each side of the housing to release the assembly from the chassis. S3040-033.

  • Page 286

    4-76 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly feed gear and spring pl2.2.19 caution the gears of the main drive assembly are not captive to the cover. Use care when removing the cover to maintain the correct gear orientation. 1. Remove the main tray ...

  • Page 287

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-77 service parts disassembly registration pinch roller pl2.3.2 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove t...

  • Page 288

    4-78 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 16. Remove the registration springs and bearings from the ends of the pinch roller shaft and remove the shaft from the chassis. S3040-034.

  • Page 289

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-79 service parts disassembly registration roller pl2.3.1 caution the gears of the main drive assembly are not captive to the cover. Use care when removing the cover to maintain the correct gear orientation. 1. Remove the main tray (p...

  • Page 290

    4-80 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 19. Remove the bearing from each end of the roller shaft, then remove the roller from the chassis. S3040-077.

  • Page 291

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-81 service parts disassembly registration sensor actuator pl2.3.9 1. Remove the rear door (page 4-53). 2. Press inward on the left side retainer to release the left side boss and remove the lower chute. S3040-074.

  • Page 292

    4-82 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 3. Remove the registration sensor actuator by releasing the left end from the chassis and replacement note install the spring as shown below. S3040-036 s3040-079.

  • Page 293

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-83 service parts disassembly registration sensor pl2.3.10 1. Open the rear door. 2. Press inward on the left side retainer to release the left side boss and remove the lower chute. 3. Release the 3 hooks that secure the registration ...

  • Page 294

    4-84 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 4. Rotate the registration actuator and disconnect p/j230 to remove the sensor from the chassis. S3040-138 p/j230

  • Page 295

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-85 service parts disassembly feed solenoid pl2.3.21 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove the right co...

  • Page 296

    4-86 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly workcentre 3045 xerographics xerographics assembly this procedure removes the developer and xerographic housings as a single unit. Pl3.1.5 1. Remove the main tray (page 4-58). 2. Remove the front cover (p...

  • Page 297

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-87 service parts disassembly 25. Remove the ffc cover. 26. Remove 2 screws (silver, tapping. 8mm) that secure the upper plate to the xerographics assembly. S3040-040

  • Page 298

    4-88 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 27. Remove the 3 screws (silver, tap, 8 mm), to remove the xerographics assembly from the printer. Replacement note inspect the feed and separator roller assemblies. Replace if worn. S3040-041.

  • Page 299

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-89 service parts disassembly toner dispense assembly pl4.1.1 caution the toner cartridge crum reader harness is attached to the toner dispense assembly. 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. R...

  • Page 300

    4-90 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly toner motor pl4.1.2 note the toner motor ground wire is not captive to the chassis. 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62)....

  • Page 301

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-91 service parts disassembly replacement note capture the ground wire between the screw and motor mounting tab. P/j150 s3040-043.

  • Page 302

    4-92 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly fuser pl5.1.1 warning allow the fuser to cool before servicing the printer. 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remo...

  • Page 303

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-93 service parts disassembly replacement note install the fuser wiring in the harness guides as shown. S3040-085 p/j201 p/j18.

  • Page 304

    4-94 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly top side s3040-153.

  • Page 305: Workcentre 3045 Drive

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-95 service parts disassembly workcentre 3045 drive main drive assembly pl6.1.1 caution the gears of the main drive assembly are not captive to the cover. Use care when removing the cover to maintain the correct gear orientation. 1. R...

  • Page 306

    4-96 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 14. Remove the 2 screws (silver, metal, 6 mm), and 1 screw (silver, tap, 8mm) that secure the main drive assembly to the chassis. S3040-086.

  • Page 307

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-97 service parts disassembly main drive motor pl6.1.2 caution the gears of the main drive assembly are not captive to the cover. Use care when removing the cover to maintain correct gear orientation. 1. Remove the main tray (page 4-5...

  • Page 308: Workcentre 3045 Electrical

    4-98 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly workcentre 3045 electrical hvps pl7.1.2 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Re...

  • Page 309

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-99 service parts disassembly mcu board pl7.1.3 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove the right cover (...

  • Page 310

    4-100 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly rear door interlock switch pl7.2.1 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove...

  • Page 311

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-101 service parts disassembly power switch assembly pl7.2.6 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove the ...

  • Page 312

    4-102 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly lvps pl7.2.8 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the right cover (page 4-57). 5. Disconnect all connections ...

  • Page 313

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-103 service parts disassembly ip board pl7.3.3 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Disconnect all connectio...

  • Page 314

    4-104 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly • default paper size • time zone, clock and date formats • preferred unit (mm or inch) also adjust the scanner using “scanner adjustment” on page 6-7..

  • Page 315

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-105 service parts disassembly fax board pl7.3.4 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Disconnect p/j102 from ...

  • Page 316

    4-106 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly ip board bracket pl7.3.5 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove the right...

  • Page 317

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-107 service parts disassembly lvps bracket pl7.2.4 caution the lvps bracket uses a small spring to ground the bracket to the chassis. 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner fro...

  • Page 318

    4-108 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 14. Remove 5 screw (silver, tap, 8mm) and 4 screws (silver metal, 6mm) that secure the bracket. Replacement note install the ground spring before securing the bracket to the chassis. S3040-095 s3040-057.

  • Page 319

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-109 service parts disassembly workcentre 3045 scanner and adf scanner with adf pl8.1.1 note scanners without an adf have 3 connections; p/j5, 6 and 18. 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Re...

  • Page 320

    4-110 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 7. Remove 1 screw that secures the adf ground wire. 8. Remove the holder assemblies (page 4-51). 9. Lift the scanner/adf till vertical, pull the harnesses through the hole in the top cover and remove the...

  • Page 321

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-111 service parts disassembly adf assembly pl 8.1.2 1. Remove the main tray (page 4-58). 2. Remove the front cover (page 4-60). 3. Remove the inner front cover (page 4-62). 4. Remove the left cover (page 4-64). 5. Remove the right co...

  • Page 322

    4-112 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly 8. Release the hooks that secure the hinges to the scanner and carefully pull the adf harness through the hole. Replacement note leave adaquate slack in the adf harness to allow the adf to open and close...

  • Page 323

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-113 service parts disassembly adf top cover pl8.1.3 1. Open the adf top cover. 2. Release the adf top cover from the bosses on the adf assembly. S3040-098.

  • Page 324

    4-114 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly adf separator pad pl8.1.4 1. Open the adf cover 2. Release the hook on the separator pad and remove it. S3040-139.

  • Page 325

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-115 service parts disassembly adf input tray pl8.1.6 1. Open the adf cover 2. Bend the input tray rear side hinge to release the boss from the hole in the adf assembly. 3. Release the front side boss of the input tray to remove it. S...

  • Page 326

    4-116 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly control panel pl8.1.10 1. Lift the scanner assembly. 2. Remove 2 screws (silver, with flange, tap, 8 mm). 3. Close the scanner assembly and remove the control panel. S3040-100

  • Page 327

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 4-117 service parts disassembly document cover pl9.1.2 1. Open the document cover. 2. Release the hooks that secure the hinges to the scanner..

  • Page 328

    4-118 xerox internal use only phaser 3010/3040/workcentre 3045 service service parts disassembly.

  • Page 329

    5 chapter parts lists in this chapter... • serial number location and range • using the parts list • phaser 3010/3040 parts lists • workcentre 3045 parts lists • xerox supplies and accessories • hardware kit.

  • Page 330

    5-2 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists serial number location and range changes to xerox products are made to accommodate improved components. When ordering parts include this information: • component's part number • product type or model number • serial num...

  • Page 331: Using The Parts List

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-3 parts lists using the parts list • id no.: the callout number from the exploded part diagram. • name/description: the name of the part to be ordered and the number of parts supplied per order. • part number: the material part numbe...

  • Page 332

    5-4 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists phaser 3010/3040 parts lists parts list 1.0 covers s3040-001 front s s s s s s s 1 (with 2,3) 2 3 4 (with 5-7) 5 6 7 8 9 10 11 12 13 14 (with 15-18) 15 16 17 18 19 20 (with 21,22) 21 22 23.

  • Page 333

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-5 parts lists parts list 1.0 covers item name part number 1 tray assy extension (with 2,3) 050k69140 2 tray extension 1 3 tray extension 2 4 cover assy top (with 5-7) 848k60170 5 cover top 848k60180 6 guide light opp 7 button opp 8 r...

  • Page 334

    5-6 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 2.1 feeder (1/3) s3040-002 front s s s s 1 7 7 8 9 10 11 11.

  • Page 335

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-7 parts lists parts list 2.1 feeder (1/3) item name part number 1 plate lower 2 - 3 - 4 - 5 - 6 - 7 rack side guide 8 gear pinion 9 guide side msi l 10 guide side msi r 11 foot assy.

  • Page 336

    5-8 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 2.2 feeder (2/3) s3040-003 front 1 (with 2-7) 8 (with 9,10) 2 3 3 4 5 6 7 9 10 11 12 13 14 15 16 17 17 18 19 20

  • Page 337

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-9 parts lists parts list 2.2 feeder (2/3) item name part number 1 roll assy msi (with 1-7) (feed roll assembly) 059k71563 2 cam msi l 3 roll core 4 roll assy feed 5 holder feed 6 shaft feed 7 cam msi r 8 plate assy bottom (with 9,10)...

  • Page 338

    5-10 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 2.3 feeder (3/3) s3040-004 front s (j10) (j23) (j230) (p230) 2 (with 3-5) 1 3 3 8 22 4 4 5 6 7 9 10 11 12 13 14 14 15 16 17 18 19 20 21.

  • Page 339

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-11 parts lists parts list 2.3 feeder (3/3) item name part number 1 chute upper 2 roll assy pinch regi (with 3-5) 3 roll pinch regi10 4 roll pinch regi30 5 shaft pinch regi 6 registration roller 059e07550 7 chute low 8 spring actuator...

  • Page 340

    5-12 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 3.1 xerographics (1/2) s3040-006 front s s s s s s (j22) s s s s 2 (with 3,4) 1 3 4 5 6 7 (pl3.2).

  • Page 341

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-13 parts lists parts list 3.1 xerographics (1/2) item name part number 1 plate upper 2 spring assy track ad (with 3,4) 3 holder spring 4 spring track ad 5 housing assy deve high 6 gear d3 7 bracket assy gear d3.

  • Page 342

    5-14 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 3.2 xerographics (2/2) s3040-007 front s s 2 1 3 4 5 6 7 8 9.

  • Page 343

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-15 parts lists parts list 3.2 xerographics (2/2) item name part number 1 hsg assy xero high 2 spring fg d a4m 3 spring fg ad a4m 4 head assy r 5 spring lph ad a4m 6 spring lph d a4m 7 cover ffc a4m 8 core ferrite 9 cable ffc.

  • Page 344

    5-16 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 4.1 toner dispense s3040-008 front s (p150) (j21) 2 1 6 3 4 4 4 5.

  • Page 345

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-17 parts lists parts list 4.1 toner dispense item name part number 1 toner dispenser assy 094k93230 2 toner motor 127k61370 3 wire earth motor 4 screw m3x6b 5 toner cartridge see “xerox supplies and accessories” on page 54 6 harness ...

  • Page 346

    5-18 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 5.1 fuser s3040-009 front s (j201) s (j18) 2 1.

  • Page 347

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-19 parts lists part list 5.1 fuser item name part number 1 fuser 110v fuser 220v 126k30073 126k30083.

  • Page 348

    5-20 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 6.1 drive s3040-010 front s s s s s s s s 2 1.

  • Page 349

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-21 parts lists parts list 6.1 drive item name part number 1 main drive motor 007k18000 2 main drive assembly 007k18011.

  • Page 350

    5-22 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 7.1 electrical (1/2) s3040-011 front (j150) (j14) (j202) (j209) (j205) (j203) (j15) (j20) (j250) (j25) (p14) (p10) (p13) (p15) (p16) (p17) (p25) (p18) (p20) (p21) (p22) (p23) 2 1 3 11 11 11 11 11 11 11 11 3 ...

  • Page 351

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-23 parts lists parts list 7.1 electrical (1/2) item name part number 1 upper harness guide 2 hvps 105k30870 3 mcu board 960k61093 4 ffc assy main mot 5 ffc assy mc-hv 6 ffc assy mc-es 7 disp mot harness 8 lv-mc harness 9 lv-mces harn...

  • Page 352

    5-24 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 7.1 electrical (2/2) s3040-012 front (j204) (sj8) (j250) (sj13) (j1) (p200) (j200) (p201) (p202) (p203) (p204) s s s s s 2 16 1 3 4 5 6 7 8 9 (with 10,11) 10 11 12 13 14 15 15 15 15 15 15 15 15 15 15 15 15.

  • Page 353

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-25 parts lists parts list 7.2 electrical (2/2) item name part number 1 rear door interlock switch 110k16521 2 harness guide fr 3 harness guide il 4 plate ess 5 holder inlet 6 guide inlet 7 harness guide r 8 pwb assy ess 3010 us (ip b...

  • Page 354: Workcentre 3045 Parts Lists

    5-26 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists workcentre 3045 parts lists parts list 1.1 covers s3040-124 front s s s s s s s s s s s s s (j7601) (j7501) 1 (with 3-5) 2 (with 3,4,6) 3 4 5 3 4 6 7 8 9 10 11 12 13 14 (with 15-18) 15 16 17 18 19 20 (with 21,22) 25 (w...

  • Page 355

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-27 parts lists pl 1.1 covers item name part number 1 holder assy-arm l (with 3-5) 019k11690 2 holder assy-arm r (with 3,4,6) 019k11700 3 spring iit 4 arm iit 5 holder arm l 6 holder arm r 7 top cover 848k59690 8 rear door 848k59900 9...

  • Page 356

    5-28 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 2.1 feeder (1/3) s3040-002 front s s s s 3 (with 4-8) 1 2 4 5 6 7 7 7 7 8 8 9 10 11 11.

  • Page 357

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-29 parts lists parts list 2.1 feeder (1/3) item name part number 1 plate lower 2 guide paper bypass 3 tray assy bypass (with 4-8) 4 guide side psi l 5 guide side psi r 6 tray psi 7 rack guide side 8 gear pinion 9 guide side msi l 10 ...

  • Page 358

    5-30 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 2.2 feeder (2/3) s3040-003 front 1 (with 2-7) 8 (with 9,10) 2 3 3 4 5 6 7 9 10 11 12 13 14 15 16 17 17 18 19 20

  • Page 359

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-31 parts lists parts list 2.2 feeder (2/3) item name part number 1 feed roll assembly (with 1-7) 059k71563 2 cam msi l 3 roll core 4 roll assy feed 5 holder feed 6 shaft feed 7 cam msi r 8 bottom plate (with 9,10) 815k07610 9 pad msi...

  • Page 360

    5-32 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 2.3 feeder (3/3) s3040-004 front s (j10) (j23) (j230) (p230) 2 (with 3-5) 1 3 3 8 22 4 4 5 6 7 9 10 11 12 13 14 14 15 16 17 18 19 20 21.

  • Page 361

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-33 parts lists parts list 2.3 feeder (3/3) item name part number 1 chute upper 2 roll assy pinch regi (with 3-5) 3 roll pinch regi10 4 roll pinch regi30 5 shaft pinch regi 6 registration roller 059e07550 7 chute low 8 spring actuator...

  • Page 362

    5-34 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 3.1 xerographics (1/2) s3040-006 front s s s s s s (j22) s s s s 2 (with 3,4) 1 3 4 5 6 7 (pl3.2).

  • Page 363

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-35 parts lists parts list 3.1 xerographics (1/2) item name part number 1 plate upper 2 spring assy track ad (with 3,4) 3 holder spring 4 spring track ad 5 housing assy deve high 6 gear d3 7 bracket assy gear d3.

  • Page 364

    5-36 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 3.2 xerographics (2/2) s3040-007 front s s 2 1 3 4 5 6 7 8 9.

  • Page 365

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-37 parts lists parts list 3.2 xerographics (2/2) item name part number 1 hsg assy xero high 2 spring fg d a4m 3 spring fg ad a4m 4 head assy r 5 spring lph ad a4m 6 spring lph d a4m 7 cover ffc a4m 8 core ferrite 9 cable ffc.

  • Page 366

    5-38 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 4.1 toner dispense s3040-008 front s (p150) (j21) 2 1 6 3 4 4 4 5.

  • Page 367

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-39 parts lists parts list 4.1 toner dispense item name part number 1 toner dispenser assy 094k93230 2 toner motor 127k61370 3 wire earth motor 4 screw m3x6b 5 toner cartridge see “xerox supplies and accessories” on page 54 6 harness ...

  • Page 368

    5-40 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 5.1 fuser s3040-009 front s (j201) s (j18) 2 1.

  • Page 369

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-41 parts lists part list 5.1 fuser item name part number 1 fuser 110v fuser 220v 126k30095 126k30105.

  • Page 370

    5-42 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 6.1 drive s3040-010 front s s s s s s s s 2 1.

  • Page 371

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-43 parts lists parts list 6.1 drive item name part number 1 main drive motor 007k18000 2 main drive assembly 007k18011.

  • Page 372

    5-44 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 7.1 electrical (1/3) s3040-125 front (j150) (j14) (j202) (j209) (j205) (j203) (j15) (j20) (j250) (j25) (p14) (p10) (p13) (p15) (p16) (p17) (p25) (p18) (p20) (p21) (p22) (p23) 1 12 11 2 3 13 13 13 13 13 13 13...

  • Page 373

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-45 parts lists parts list 7.1 electrical (1/3) item name part number 1 guide harness upper 2 hvps 105k30870 3 mcu board 960k61882 4 ffc assy main mot 5 ffc assy mc-hv 6 ffc assy mc-es aio 7 harness assy disp mot 8 harness assy lv-mc ...

  • Page 374

    5-46 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 7.2 electrical (2/3) s3040-126 front s s s s (j204) (p200) (p201) (p202) (p203) (p204) (j200) 2 11 1 3 4 5 6 7 8 10 9 9 9 9 9 9 9 9.

  • Page 375

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-47 parts lists parts list 7.2 electrical (2/3) item name part number 1 rear door interlock switch 110k16521 2 guide harness fr 3 guide harness il 4 plate lvps 5 guide inlet 6 power switch assembly 7 insulator lvps 8 lvps (110v) lvps ...

  • Page 376

    5-48 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 7.3 electrical (3/3) s3040-127 front s s s (sj5) (sj6) (sj9) (sj8) (sj18) (sj19) (sj22) (sj2) (sj21) (sj23) (sj20) (sj12) (sj15) (sj11) (sj13) (j1) 2 1 3 3 (ref) 4 6 7 8 9 9 9 9 9 5 9 9 9 9 9.

  • Page 377

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-49 parts lists part list 7.3 electrical (3/3) item name part number 1 guide harness iit snr 2 guide harness iit mot 3 pwba ess 3045b us/eu (3in1 ip board) pwba ess 3045b ru/in (3in1 ip board) pwba ess 3045ni us/eu (4in1 ip board) pwb...

  • Page 378

    5-50 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 8.1 adf / scanner / control panel 3045n front s3040-128 s s s s s s s s s s s 3 6 7 2 (with 3-7) 4 7 8 (with 9) 5 9 10 11 12 12 1 (with 2,8,10-12) [ref pl1.1.33] [ref pl1.1.34] 99 (with 4,5).

  • Page 379

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-51 parts lists parts list 8.1 adf / scanner / control panel item name part number 1 scanner assy (with 2,8,10-12) 604k70921 2 adf assy (with 3-7) 3 adf top cover 604k65550 4 adf separator pad (with 5) 604k65560 5 spring retard 6 adf ...

  • Page 380

    5-52 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists parts list 8.2 scanner / control panel 3045b 7 front s3040-129 s s s s s s s s s s s 7 2 (with 7) 8 (with 9) 9 10 11 12 12 1 (with 2,8,10-12) [ref pl1.1.33] [ref pl1.1.34].

  • Page 381

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 5-53 parts lists parts list 8.2 scanner / control panel item name part number 1 scanner assy (with 2,8,10-12) (3045b) 604k70931 2 document cover (with 7) (3045b) 3 - - 4 - - 5 - - 6 - - 7 hinge assy adf tbd 8 iit assy (with 9) 9 speake...

  • Page 382

    5-54 xerox internal use only phaser 3010/3040/workcentre 3045 service parts lists xerox supplies and accessories hardware kit hardware kit description part number hardware kit 604k60070 screw for plastic, tapping - st1 screw for plastic, tapping - st4 screw for plastic, tapping w/flange st-10 screw ...

  • Page 383

    6 chapter maintenance in this chapter... • adjusting the transfer roller • adjusting the fuser • adjusting altitude.

  • Page 384: Cleaning

    6-2 xerox internal use only phaser 3010/3040/workcentre 3045 service maintenance service maintenance procedure perform the following procedures whenever you check, service, or repair a printer. Cleaning the printer, as outlined in the following steps, assures proper operation of the printer and redu...

  • Page 385

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 6-3 maintenance cleaning the platen and document cover use a dry, lint-free cloth to lean the platen glass and document cover. S3040-164 s3040-165.

  • Page 386: Moving The Printer

    6-4 xerox internal use only phaser 3010/3040/workcentre 3045 service maintenance moving the printer the printer, with toner installed, weighs 11.3 kg (24.9 lb.). Caution when moving the printer over long distances, remove the toner cartridge to prevent toner spills. Before moving the printer, do the...

  • Page 387: Adjusting The Fuser

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 6-5 maintenance adjusting the transfer roller the bias voltage applied to the transfer roller (btr) controls how the toner transfers from the drum to the paper. The bias is set for each paper type that is selected and used in the print...

  • Page 388: Adjusting Altitude

    6-6 xerox internal use only phaser 3010/3040/workcentre 3045 service maintenance adjusting altitude print quality varies with barometric pressure. Since the barometric pressure decreases as the altitude increases, altitude can affect the print quality. To optimize print quality for your location, se...

  • Page 389: Scanner Adjustment

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 6-7 maintenance scanner adjustment when the scanner or ip board are replaced, adjust the scanner. The workcentre 3045 has a gap serial number sticker located at the center rear of the scanner. Use this number to adjust the scanner. 1. ...

  • Page 390

    6-8 xerox internal use only phaser 3010/3040/workcentre 3045 service maintenance.

  • Page 391

    7 chapter wiring in this chapter... • printer plug/jack designations • phaser 3010/3045 plug/jack locations • wiring diagrams.

  • Page 392

    7-2 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring printer plug/jack designations this chapter contains the plug/jack designators, locator diagrams, and wiring diagrams. The plug/jack locator diagrams show the p/j locations within the printer. Use these illustrations to loca...

  • Page 393

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-3 wiring phaser 3010/3045 plug/jack locations map 1 a 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 b c d e f g h i j k l s3040-130 130 230 30

  • Page 394

    7-4 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring map 2 a 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 b c d e f g h i j k l s3040-131 201 150 205 200 203 202 204 18 20 22 21 24 23 25 17 16 15 14 10 13 9 250 1 8 160

  • Page 395

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-5 wiring workcentre 3045 plug/jack designators workcentre 3045 plug/jack designators p/j map coordinates description 1 2 h-143 ip board‚ harness lv mces 2 2 e-143 ip board‚ harness fax 5 2 d-141 ip board‚ scanner assy 6 2 e-141 ip bo...

  • Page 396

    7-6 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring workcentre 3045 plug/jack locations map 1 a 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 b c d e f g h i j k l s3040-132 130 230 30

  • Page 397

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-7 wiring map 2 - mcu board and lvps a 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 b c d e f g h i j k l s3040-133 201 150 205 200 203 202 204 18 20 22 21 24 23 25 17 16 15 14 10 13 160

  • Page 398

    7-8 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring map 3 - ip board a 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 b c d e f g h i j k l s3040-134 7601 6601 102 sj5 sj6 sj9 sj8 sj18 sj19 sj22 sj2 sj21 sj23 sj20 sj12 sj11 1 sj911.

  • Page 399: Wiring Diagrams

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-9 wiring wiring diagrams notations used in the wiring diagrams the following table lists the symbols used in the wiring diagrams. Symbol description denotes a plug. Denotes a jack. Denotes pin yy and jack yy of the connector pxx and ...

  • Page 400

    7-10 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring denotes a connection between parts with harness or wires, attached with signal name/ contents. Denotes function, and logic value of the signal to operate the function (low: l, high: h). The given voltage is for signal in hi...

  • Page 401

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-11 wiring denotes an on-off switch (single-pole, single- throw switch). Denotes an on-off switch (temperature - normally close). Denotes an npn photo-transistor. I/l +24 vdc denotes dc voltage when the interlock switch in mcu board t...

  • Page 402

    7-12 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring phaser 3010/3040 system wiring 3 1 6 7 2 5 4 mcu board pl7.1.3 ip board pl7.2.8 p/j10 registration sensor pl2.3.10 feed solenoid pl2.3.21 p/j230 developer housing assembly (atc sensor) pl3.1.5 main drive motor pl6.1.1 p/j13...

  • Page 403

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-13 wiring lvps mcu board pl7.1.3 lvps pl7.2.11 p/j200 3 1 line nut +5vdc power switch assembly pl7.2.10 main switch dc power +24vdc rear door interlock switch pl7.2.1 p/j204 1 2 +5vdc 3 +24vdc i/l +24vdc 2 p/j202 10 9 8 7 6 5 4 3 2 1...

  • Page 404

    7-14 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring drive mcu board pl7.1.3 p/j10 1 2 p/j23 1 2 3 p/j13 1 2 feed solenoid pl2.3.21 registration sensor pl2.3.10 main drive motor pl6.1.1 p/j130 8 7 6 m main motor 5 4 3 2 1 i/l +24vdc solenoid feed on(l)+24vdc p/j230 3 2 1 3 4 ...

  • Page 405

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-15 wiring xerographics mcu board pl7.1.3 ip board pl7.2.8 lph head assembly r pl3.2.4 sp/j9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 p/j30 1 2 3 4 5 6 7 8 9 10 11 ...

  • Page 406

    7-16 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring hvps mcu board pl7.1.3 p/j16 14 13 12 11 10 9 8 7 6 5 4 3 2 1 p/j160 1 2 3 4 5 6 7 8 9 10 11 12 13 14 hvps pl7.1.2 cr da tr imon tr- tr+ da dev dc da hv clk sg +3.3vdc sg i/l +24vdc i/l +24vdc sg th d1 drum btr magnet rolle...

  • Page 407

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-17 wiring toner dispense mcu board pl7.1.3 p/j15 4 3 toner motor pl4.1.2 p/j150 1 2 3 4 2 1 /a m a b /b p/j22 3 2 1 +5vdc +5vdc sg atc developer housing assembly pl3.1.5 atc sensor p/j21 4 3 toner cartridge pl4.1.5 p/j210 1 2 3 4 2 1...

  • Page 408

    7-18 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring fuser mcu board pl7.1.3 p/j18 7 6 5 4 3 2 1 fuser pl5.1.1 sts2 exit sensor 1 2 3 lvps pl7.2.11 sg sts1 exit paper sensed(l)+5vdc p/j201 1 2 3 4 sg sts1 sts2 heater thermostat p/j203 5 4 heater control p/j200 3 1 4 relay hea...

  • Page 409

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-19 wiring ip board mcu board pl7.1.3 ip board pl7.2.8 p/j17 1 2 3 4 sp/j8 1 2 3 4 sg sleep srdy vsync 5 6 7 8 5 6 7 8 p/j20 5 from power sg crdy cmd sts mc es ffc assembly pl7.1.6 s3040-146.

  • Page 410

    7-20 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring workcentre 3045 system wiring 3 1 mcu board pl7.1.3 ip board pl7.3.3 p/j10 registration sensor pl2.3.10 6 feed solenoid pl2.3.21 p/j230 developer housing assembly (atc sensor) pl3.1.5 motor drive motor pl6.1.1 p/j130 toner ...

  • Page 411

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-21 wiring power mcu board pl7.1.3 lvps pl7.2.8 p/j200 3 1 line nut +5vdc ac inlet pl7.2.6 main switch dc power +24vdc rear door interlock switch pl7.2.1 p/j204 1 2 +5vdc 3 +24vdc i/l +24vdc 2 10 9 8 7 6 5 4 3 2 1 ip board pl7.3.3 4 3...

  • Page 412

    7-22 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring drive mcu board pl7.1.3 p/j10 1 2 p/j23 1 2 3 p/j13 1 2 feed solenoid pl2.3.21 registration sensor pl2.3.10 main drive motor pl6.1.1 p/j130 8 7 6 m main motor 5 4 3 2 1 i/l +24vdc solenoid feed on(l)+24vdc p/j230 3 2 1 3 4 ...

  • Page 413

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-23 wiring xerographics mcu board pl7.1.3 ip board pl7.3.3 r lph head assembly pl3.2.4 sp/j9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 p/j30 1 2 3 4 5 6 7 8 9 10 11 ...

  • Page 414

    7-24 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring hvps mcu board pl7.1.3 p/j16 14 13 12 11 10 9 8 7 6 5 4 3 2 1 p/j160 1 2 3 4 5 6 7 8 9 10 11 12 13 14 hvps pl7.1.2 cr da tr imon tr- tr+ da dev dc da hv clk sg +3.3vdc sg i/l +24vdc i/l +24vdc sg th d1 drum btr magnet rolle...

  • Page 415

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-25 wiring toner dispense mcu board pl7.1.3 p/j15 4 3 toner motor pl4.1.2 p/j150 1 2 3 4 2 1 /a m a b /b p/j22 3 2 1 +5vdc +5vdc sg atc developer housing assembly pl3.1.5 atc sensor p/j21 4 3 toner cartridge pl4.1.5 p/j210 1 2 3 4 2 1...

  • Page 416

    7-26 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring fuser mcu board pl7.1.3 p/j18 7 6 5 4 3 2 1 fuser pl5.1.1 sts2 exit sensor 1 2 3 lvps pl7.2.8 sg sts1 exit paper sensed(l)+5vdc p/j201 1 2 3 4 sg sts1 sts2 heater thermostat p/j203 5 4 heater control p/j200 3 1 4 relay heat...

  • Page 417

    Phaser 3010/3040/workcentre 3045 service xerox internal use only 7-27 wiring ip board mcu board pl7.1.3 ip board pl7.3.3 p/j17 1 2 3 4 sp/j8 1 2 3 4 sg sleep srdy vsync 5 6 7 8 5 6 7 8 p/j20 5 from power sg crdy cmd sts mc es ffc assembly pl7.1.6 fax board pl7.3.4 p/j102 1 2 3 4 5 6 7 8 9 10 11 12 1...

  • Page 418

    7-28 xerox internal use only phaser 3010/3040/workcentre 3045 service wiring scanner ip board pl7.3.3 scanner assembly pl8.1.1 sp/j5 sp/j6 sp/j18 sp/j19 sp/j20 sp/j21 sp/j22 sp/j23 s3040-152.

  • Page 419

    A appendix reference in this chapter... • using ce diagnostic software • acronyms and abbreviations.

  • Page 420

    A-2 xerox internal use only phaser 3010/3040/workcentre 3045 service reference using ce diagnostic software the ce diags tool extends the functionality of the printer settings utility by adding service diagnostics. Ce diags provide a way to test electromechanical components, display printer status, ...

  • Page 421

    Phaser 3010/3040/workcentre 3045 service xerox internal use only a-3 reference ce diags menu tree ess diag digital input digital output nvm setting-write print info installation set test print parameter flash rom test dram test iot test light flash r/w test op panel test all test config page print se...

  • Page 422

    A-4 xerox internal use only phaser 3010/3040/workcentre 3045 service reference ce diagnostics screen the ce diags screen has four tabs. • printer settings report provides printer information, menu settings, information pages, and tcp/ip settings. • printer maintenance provides access to printer sett...

  • Page 423

    Phaser 3010/3040/workcentre 3045 service xerox internal use only a-5 reference ess diagnostics ess tests exercise major printer subsystems. Digital input tests select the component from the drop down box. Click the start button to begin the test. Low or high is displayed on the result screen. The co...

  • Page 424

    A-6 xerox internal use only phaser 3010/3040/workcentre 3045 service reference nvm operations cs diagnostics includes utilities for managing nvm. Print info installation set displays values of the printer’s counters and sets service tags. To apply changes, click the apply new settings button, or the...

  • Page 425

    Phaser 3010/3040/workcentre 3045 service xerox internal use only a-7 reference test print two test prints are available, test pattern asic and lph k. Select the pattern from the menu and click the print button. Parameter this function reads/writes the parameters in the table. Click apply new setting...

  • Page 426: Acronyms and Abbreviations

    A-8 xerox internal use only phaser 3010/3040/workcentre 3045 service reference acronyms and abbreviations acronym description a3 paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches). A4 paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches). A5 paper size 148...

  • Page 427

    Phaser 3010/3040/workcentre 3045 service xerox internal use only a-9 reference esd electrostatic discharge. A transfer of charge between bodies at different electrostactic potential. Ess image process controller fcc federal communications commission fdr feeder fpot first print output time fru field ...

  • Page 428

    A-10 xerox internal use only phaser 3010/3040/workcentre 3045 service reference mm millimeters mot motor mpt multi-purpose tray ncs non-contact sensor nvm non-volatile memory nvram non-volatile random access memory ohp overhead paper (transparency) opt optional os operating system pcb printed circui...

  • Page 430

    Copyright © 2011, xerox corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the united states. Part#: 702p00125.