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Xerox Phaser 3250 Service Manual

Summary of Phaser 3250

  • Page 1

    Версия 14.04.2010 Руководство по техническому обслуживанию phaser 3250 Документация изменена и дополнена: 1. Изменен парт номер pba main controller (p3250 d) на 140n63322. 2. Изменен парт номер pba main controller (p3250 dn) на 140n63323..

  • Page 2: Service Manual

    Service manual phaser ® 3250 701p47817 laser printer.

  • Page 4: Service Manual

    Service manual 701p47817 phaser ® 3250 laser printer warning the following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. First ...

  • Page 5

    Ii phaser 3250 laser printer service manual prepared by: xerox corporation xog worldwide product training and information 26600 sw parkway wilsonville, or 97070 unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form w...

  • Page 6: Service Terms

    Phaser 3250 laser printer service manual iii service terms manual terms various terms are used throughout this manual to either provide additional information on a specific topic or to warn of possible danger present during a procedure or action. Be aware of all symbols and terms when they are used,...

  • Page 7

    Iv phaser 3250 laser printer service manual symbols marked on the product warning. Danger invisible laser radiation when open. Avoid direct exposure to beam. Hot surface on or in the printer. Use caution to avoid personal injury. Warning. Use caution to avoid personal injury. Use caution (or draws a...

  • Page 8: Power Safety Precautions

    Phaser 3250 laser printer service manual v power safety precautions power source for 115 vac printers, do not apply more than 127 volts rms between the supply conductors or between either supply conductor and ground. For 230 vac printers, do not apply more than 254 volts rms between the supply condu...

  • Page 9

    Vi phaser 3250 laser printer service manual electrostatic discharge precautions some semiconductor components, and the respective sub-assemblies that contain them, are vulnerable to damage by electrostatic discharge (esd). These components include integrated circuits (ics), large-scale integrated ci...

  • Page 10: Service Safety Summary

    Phaser 3250 laser printer service manual vii service safety summary general guidelines for qualified service personnel only: refer also to the preceding “power safety precautions” on page v. Use care when servicing with power: dangerous voltages may exist at several points in this product. To avoid ...

  • Page 11

    Viii phaser 3250 laser printer service manual maintenance cleaning before cleaning this product, unplug the product from the electrical outlet. Aways use materials specifically designated for this product, the use of other materials may result in poor performance and create a hazardous situation. Do...

  • Page 12

    Phaser 3250 laser printer service manual ix servicing electrical components before starting any service procedure, switch the printer power off and unplug the power cord from the wall outlet. If you must service the printer with power applied, be aware of the potential for electrical shock. Warning ...

  • Page 13

    X phaser 3250 laser printer service manual moving the printer warning parts of the printer are hot. Wait at least 30 minutes for the printer to cool before moving or packing the printer. Warning use the power switch to turn off the printer, and unplug all cables and cords. Do not turn the printer of...

  • Page 14

    Phaser 3250 laser printer service manual xi when shipping the printer, repack the printer using the original packing material and boxes or a xerox packaging kit. Instructions for repacking the printer are included in the kit. If you do not have all the original packaging, or are unable to repackage ...

  • Page 15: Regulatory Information

    Xii phaser 3250 laser printer service manual regulatory information xerox has tested this product to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment. United states (fcc regulatio...

  • Page 16

    Phaser 3250 laser printer service manual xiii european union this product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. To ensure compliance with european union regulations, use shielded interface cables. A signed copy of...

  • Page 17: Manual Organization

    Xiv phaser 3250 laser printer service manual manual organization the phaser 3250 laser printer service manual is the primary document used for repairing, maintaining, and troubleshooting the printer. Use this manual as your primary resource for understanding the operational characteristics of the pr...

  • Page 18: Contents

    Phaser 3250 laser printer service manual xv contents contents service terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Iii symbols marked on the product . . . . . . . . . . . . . . . ...

  • Page 19: 2 Theory of Operation

    Xvi phaser 3250 laser printer service manual reports and information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 control panel method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 20: 4 General Troubleshooting

    Phaser 3250 laser printer service manual xvii contents consumables/routine maintenance part errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 fuser error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 21: 8 Service Parts Disassembly

    Xviii phaser 3250 laser printer service manual ghosting (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21 ghosting (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 22: 9 Parts List

    Phaser 3250 laser printer service manual xix contents duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37 duplex unit (pl1.1.13) . . . . . . . . . . . . . . . . . . . . . ....

  • Page 23: A Reference

    Xx phaser 3250 laser printer service manual 10 plug/jack and wiring diagrams plug/jack diagrams and designators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 print engine plug/jack designators. . . . . . . . . . . . . . ....

  • Page 24: In This Chapter...

    1 chapter general information in this chapter... ■ printer introduction and overview ■ printer configurations ■ parts of the printer ■ printer options ■ maintenance items ■ consumables ■ specifications ■ non-genuine mode ■ maintenance function ■ power save mode ■ printer settings utility ■ centrewar...

  • Page 25

    1-2 phaser 3250 laser printer service manual general information printer introduction and overview the xerox phaser 3250 laser printer has a single-pass laser design architecture, which offers mono print speed at 30-ppm, and resolution up to 1200 x 1200 dots-per-inch image quality. The printer suppo...

  • Page 26: Printer Configurations

    Phaser 3250 laser printer service manual 1-3 general information printer configurations the phaser 3250 printer is available in two configurations. * all configurations have one memory slot supporting 128 mb ddr2 dimm to a maximum of 160 mb. Phaser 3250 configurations features printer configurations...

  • Page 27: Parts of The Printer

    1-4 phaser 3250 laser printer service manual general information parts of the printer front view rear view manual feeder tray 1 optional 250-sheet feeder/tray 2 memory access panel front cover control panel output tray paper level indicators output support s3250-002 power switch power cord connector...

  • Page 28

    Phaser 3250 laser printer service manual 1-5 general information duplex unit the phaser 3250 includes a duplex unit. User can install the duplex unit without using any tools. Lan (network model) the phaser 3250 can be used with a wired lan. Led state printer state active led random blink normal npc ...

  • Page 29

    1-6 phaser 3250 laser printer service manual general information control panel the control panel consists of 2 leds and 1 function button. Control panel description description 1 error: indicates status of the printer. 2 online: indicates status of the printer. 3 start/stop button: ■ prints a demo p...

  • Page 30

    Phaser 3250 laser printer service manual 1-7 general information led indicators note refer to “led status and errors” on page 4-2, chapter 4, troubleshooting procedure for additional detailed information. Led state printer state green the printer is ready to print or in power save mode. The printer ...

  • Page 31: Printer Options

    1-8 phaser 3250 laser printer service manual general information printer options the phaser 3250 printer options include: ■ additional memory (128 mb) ■ 250-sheet feeder (tray 2) additional memory the standard 32 mb memory is soldered on board. The printer features one memory slot that supports a 12...

  • Page 32: Maintenance Items

    Phaser 3250 laser printer service manual 1-9 general information maintenance items a maintenance item is a printer part or assembly that has a limited life, and requires periodic replacement. The following listed items have limited life and require periodic replacement. Note print life is based on “...

  • Page 33: Consumables

    1-10 phaser 3250 laser printer service manual general information consumables consumables consist of 1 print cartridge used in the printer. The print cartridge has a crum (customer replaceable unit meter) to record the usage information. A crum counts the amount of remaining toner. When toner empty ...

  • Page 34: Specifications

    Phaser 3250 laser printer service manual 1-11 general information specifications functional specifications memory specifications characteristic specifications printing technology printing system: laser diode unit and electro-photographic system developing system: non-magnetic contacting development ...

  • Page 35

    1-12 phaser 3250 laser printer service manual general information environmental specifications characteristic specifications temperature operating 10 to 32° c(50 to 90° f) storage (unpacked) 0 to 35° c (32 to 95° f) storage (packed) -20 to 40° c (-4 to 104° f) humidity (% rh) operating 10 to 80% rh ...

  • Page 36

    Phaser 3250 laser printer service manual 1-13 general information electrical specifications print speed characteristic specifications power supply voltage/frequency line voltages 100-127 vac -10% ~ +6% 220-240 vac -10% ~ +6% frequency range 50/60 hz ± 3 hz current capacity 110 v: 9.0a 220 v: 4.5a po...

  • Page 37

    1-14 phaser 3250 laser printer service manual general information operating mode the phaser 3250 consists of the following operating modes: ■ ready mode: when the machine is turned on, it changes from the power off state to ready mode. In this mode, printing is available. ■ running mode: the printer...

  • Page 38

    Phaser 3250 laser printer service manual 1-15 general information image specifications note the printer has 4 mm margins on all sides. Edge-to-edge printing will not be available. ■ refer to “print-quality troubleshooting” on page 5-1 for detailed troubleshooting. Print margins print area margin gua...

  • Page 39

    1-16 phaser 3250 laser printer service manual general information physical dimensions and clearances printer dimensions minimum clearances print engine 3250d 3250dn height 198 mm (7.8 in.) 198 mm (7.8 in.) width 364 mm (14.3 in.) 364 mm (14.3 in.) depth 370 mm (14.5 in.) 370 mm (14.5 in.) weight (ba...

  • Page 40

    Phaser 3250 laser printer service manual 1-17 general information mounting surface specifications these specifications apply to any printer used as a table-top printer. 1. In order to function properly, the printer must be placed on a surface with the following minimum dimensions. 2. Mounting surfac...

  • Page 41

    1-18 phaser 3250 laser printer service manual general information media and tray specifications the following tables list the supported paper and media for the phaser 3250. Supported paper type and size paper type paper size dimension manual feeder tray 1, 2 duplex plain paper letter 8.5 x 11 in. (2...

  • Page 42

    Phaser 3250 laser printer service manual 1-19 general information supported paper type and weight paper type paper weight manual feeder tray 1, 2 duplex plain paper 60-105 g/m 2 (16-28 lb. Bond) 60-163 g/m 2 (16-43 lb. Bond) yes yes yes labels 120-150 g/m 2 (32-40 lb.) yes no no card stock 60-163 g/...

  • Page 43: Non-Genuine Mode

    1-20 phaser 3250 laser printer service manual general information non-genuine mode when the print cartridge life has ended, the printer stops accepting print request (life of the print cartridge is counted by the counter in the crum). Toner remaining amount toner remaining amount can be checked thro...

  • Page 44: Diagnostics

    Phaser 3250 laser printer service manual 1-21 general information diagnostics two types of diagnostic functions are available: 1. Auto diagnostics: the printer is checked when whether or not it is turned on. It is checked whether or not hardware (rom, ram, asic, etc....) operates properly. 2. Manual...

  • Page 45

    1-22 phaser 3250 laser printer service manual general information centreware is view (network connection).

  • Page 46: Printer Settings Utility

    Phaser 3250 laser printer service manual 1-23 general information printer settings utility the printer settings utility enables user to monitor the printer’s status. User can use the printer settings utility to add and/or update the printer’s information as needed. Accessing printer settings utility...

  • Page 47: Centreware Is

    1-24 phaser 3250 laser printer service manual general information centreware is the centreware is enables the user to monitor the printer’s status. User can access the centreware is menu to add and/or update the printer’s information as needed. Accessing the centreware is 1. Open a web browser. 2. E...

  • Page 48

    Phaser 3250 laser printer service manual 1-25 general information the index provides additional detailed information on the printer..

  • Page 49

    1-26 phaser 3250 laser printer service manual general information reports and information pages the following reports and information pages are available in the phaser 3250 printer. The embedded pages can be printed using various methods. Report/information page print method control panel printer se...

  • Page 50

    Phaser 3250 laser printer service manual 1-27 general information control panel method to print various report/information page from the control panel, press and hold the start/stop button for a specific amount of time and release the start/ stop button. Report/information page time (second) led sta...

  • Page 51

    1-28 phaser 3250 laser printer service manual general information centreware is method (network) 1. Open a web browser. 2. Enter the printer’s ip address. 3. The centreware is page is displayed. 4. Click the index button. 5. Click the appropriate page link to be printed. ■ print cleaning page ■ prin...

  • Page 52

    Phaser 3250 laser printer service manual 1-29 general information print cleaning page print configuration pages print demo page print diagnostics pages print help pages.

  • Page 53

    1-30 phaser 3250 laser printer service manual general information 6. Select the appropriate page to be printed. 7. Click the blue button. 8. The status window is displayed. Click ok to close the window. Close the centreware is window. 9. The green led on the control panel starts blinking and a print...

  • Page 54

    Phaser 3250 laser printer service manual 1-31 general information printer settings utility method (usb connection) 1. From the start menu , select programs > xerox p3250 > printer settings utility . 2. The printer settings utility window is displayed. A. On the left side of the page, select informat...

  • Page 55

    1-32 phaser 3250 laser printer service manual general information demo page the demo page provides sample print for the phaser 3250 laser printer..

  • Page 56

    Phaser 3250 laser printer service manual 1-33 general information menu map the menu map lists all the available functions of the printer. Menu map information general description detail description 1. Information menu map, configuration, demo page, pcl font list, postscrip 3 font list, epson font 2....

  • Page 57

    1-34 phaser 3250 laser printer service manual general information configuration page the configuration page contains configuration information for the printer. Two types of configuration page are available: printer configuration page and network configuration. Printer configuration page information ...

  • Page 58

    Phaser 3250 laser printer service manual 1-35 general information network configuration page information general description detail description general information host name, contact, location, mac address, nic f/w version, network connection status tcp/ip information ip assignment, ip address, subn...

  • Page 59

    1-36 phaser 3250 laser printer service manual general information event log the user can print the event log on a size paper from the default tray. The event log contains: ■ event log info ■ toner event log ■ error counts detailed information on the event log info and error counts include: ■ event l...

  • Page 60

    Phaser 3250 laser printer service manual 1-37 general information supplies info the user can print the supplies info page on a-size paper from the default tray. The supplies info page contains: ■ cartridge information: cartridge status, equivalent pages printed, dot counts, page counts, main motor o...

  • Page 61

    1-38 phaser 3250 laser printer service manual general information print cleaning page the print cleaning page is printed when a cleaning procedure is performed. There are two methods for printing the print cartridge cleaning page. ■ control panel method - refer to “control panel method” on page 1-27...

  • Page 62

    Phaser 3250 laser printer service manual 1-39 general information pcl font list the user can print the pcl fonts list on a-size paper from the default tray. The pcl font list contains: ■ font number, font name, pitch/point, escape sequence ps font list the user can print the postscript font list on ...

  • Page 63

    1-40 phaser 3250 laser printer service manual general information.

  • Page 64: In This Chapter...

    2 chapter theory of operation in this chapter... ■ phaser 3250 operational overview ■ paper path of the printer ■ major assemblies and functions ■ electrical components.

  • Page 65

    2-2 phaser 3250 laser printer service manual theory of operation phaser 3250 operational overview the phaser 3250 is a monochrome laser printer that uses laser scanner unit (lsu) with an electrophotographic process. The printer system consists of one print cartridge which creates toner image. System...

  • Page 66: Paper Path of The Printer

    Phaser 3250 laser printer service manual 2-3 theory of operation paper path of the printer the media is supplied from the manual feeder, tray 1, or tray 2, and is transported through the printer as shown. Paper feeding paper feeding consists of the manual feeder, tray 1, tray 2, duplex unit, and com...

  • Page 67

    2-4 phaser 3250 laser printer service manual theory of operation paper tray the paper tray uses a “center loading” method. The paper tray has side and rear guides which can be adjusted for various paper sizes. A paper level indicator, located in front of tray 1 and tray 2, indicates the amount of re...

  • Page 68

    Phaser 3250 laser printer service manual 2-5 theory of operation pick-up roller the pick-up roller is used to pick up and feed paper into the printer and remove static charge on the paper. Feed roller (registration) the feed roller arranges paper, transfers paper, detects paper, and removes jam. Fee...

  • Page 69

    2-6 phaser 3250 laser printer service manual theory of operation manual feeder the manual feeder is used to hold non-standard or custom paper sizes and special media (envelopes, transparencies, etc.). The manual feeder uses a friction pad method to ensure paper is separated and can only hold 1 sheet...

  • Page 70

    Phaser 3250 laser printer service manual 2-7 theory of operation tray 2 (optional tray) the optional tray 2 is universal with tray 1 and has a capacity of 250 sheets. Tray 2 has a separate driving mechanism. S3250-007.

  • Page 71

    2-8 phaser 3250 laser printer service manual theory of operation major assemblies and functions transfer roller the transfer roller transfers toner on an organic photo conductor (opc) to the paper. Drive assembly the drive assembly receives power from the main controller board, the main motor provid...

  • Page 72

    Phaser 3250 laser printer service manual 2-9 theory of operation fuser the fuser uses a heat lamp process. The fuser consists of a halogen lamp, heat roller, 2 pressure rollers, thermistor, and thermostat. Toner is melted to adhere to the paper surface by heat and pressure process. Fuser components ...

  • Page 73

    2-10 phaser 3250 laser printer service manual theory of operation thermistor (temperature detecting sensor) the thermistor is used to detect the temperature of the heating unit and feeds this data into the main processor. Thermostat (heat lamp power cut-off) when the heat lamp becomes too hot, the t...

  • Page 74

    Phaser 3250 laser printer service manual 2-11 theory of operation laser unit the laser unit is the core part of the phaser 3250 and is controlled by a video controller. The laser unit converts video data received from the computer into an electrostatic latent image on the surface of the opc drum. Th...

  • Page 75

    2-12 phaser 3250 laser printer service manual theory of operation print cartridge the print cartridge is an integral unit containing the opc unit and toner unit. The opc unit consists of the opc drum and charging roller. The print cartridge consists of toner, toner cartridge, supply roller, developi...

  • Page 76: Electrical Components

    Phaser 3250 laser printer service manual 2-13 theory of operation electrical components main controller board the engine board and the controller board have been integrated into one main controller board, which consists of the cpu and printer control functions. The cpu functions as the bus control, ...

  • Page 77

    2-14 phaser 3250 laser printer service manual theory of operation asic (spgpv3) cpu core: arm1020e ■ 32kb instruction cache and 32 kb data cache operating frequency ■ cpu core: over 300 mhz ■ system bus: 100 mhz sdramc ■ 32 bits only, 100 mhz ■ 5 banks (up to 128 mb per bank) romc ■ 4 banks (up to 1...

  • Page 78

    Phaser 3250 laser printer service manual 2-15 theory of operation engine controller ■ laser unit interface ■ step motor: 2 channels ■ pwm: 8 channels ■ adc: 6 channels i2c controller ■ i2c (s-bus) slave device support (i2c version 2.1) rtc ■ rtc core voltage: 3 v pll ■ 3 pll: main, pci, pvc memory t...

  • Page 79

    2-16 phaser 3250 laser printer service manual theory of operation sensor input circuit paper empty sensing the paper empty sensor (photo interrupter) on the high-voltage power supply (hvps) provides the state of paper to the cpu whether the tray is empty or not when the actuator is in operation. Whe...

  • Page 80

    Phaser 3250 laser printer service manual 2-17 theory of operation front cover open sensing the front cover sensor is located on the hvps. When the front cover is open, +24 v that is supplied to the dc fan, solenoid, main motor, polygon motor in the laser unit, hvps, and laser diode are cut off. When...

  • Page 81

    2-18 phaser 3250 laser printer service manual theory of operation high-voltage power supply (hvps) the hvps uses 24 v and outputs high voltage for the thv/mhv/bias and the outputted high voltage is supplied to the toner, opc cartridge, and transfer roller. A 132 133 134 135 136 137 138 139 140 141 1...

  • Page 82

    Phaser 3250 laser printer service manual 2-19 theory of operation transfer high voltage (thv+) the (+) transfer high voltage is supplied to the transfer roller for transferring toner onto the opc drum to the paper. ■ input voltage: 24 vdc ± 15% ■ output voltage: ■ max +5.0kv ± 5% (duty variable, no ...

  • Page 83

    2-20 phaser 3250 laser printer service manual theory of operation cleaning voltage (thv-) the (-) transfer high voltage is supplied to the transfer roller to remove the remaining toner from the opc drum. ■ the (+) transfer voltage is not outputted because the thv pwm is controlled with high. ■ the (...

  • Page 84

    Phaser 3250 laser printer service manual 2-21 theory of operation low-voltage power supply (lvps) (smps) the lvps is the power source for the entire printer system. The lvps supplies dc power for driving the printer, and the ac heater control, which supplies power to the fuser. The lvps has two outp...

  • Page 85

    2-22 phaser 3250 laser printer service manual theory of operation ac input ■ input rated voltage: ■ ac 220 v~240 v ■ ac 110 v~127 v ■ input voltage fluctuation range: ■ ac 198 v~264 v ■ ac 99 v~135 v ■ rated frequency fluctuating range: 47~63 hz ■ input current: under 4.0 arms/2.0 arms (when the e-c...

  • Page 86

    Phaser 3250 laser printer service manual 2-23 theory of operation power consumption ■ length of power cord: 1830 ± 50 mm (72.0 ± 1.9 in.) ■ power switch: use ■ feature: ■ insulating resistance: 100 m Ω or more (at dc 500 v) ■ withstanding voltage: must be no problem within 1 min. (at 1000v-lv model/...

  • Page 87

    2-24 phaser 3250 laser printer service manual theory of operation engine f/w control algorithm feeding when feeding from a paper tray, the drive of the pick-up roller is controlled by the solenoid. The printer feeds the paper from the manual feeder according to information provided by the manual fee...

  • Page 88

    Phaser 3250 laser printer service manual 2-25 theory of operation driver the main motor drives the feed roller, developing roller, and exit roller. The bldc motor controls acceleration and steadiness of the rollers. The bldc motor is operated by the bldc clock and enable signal. Transfer the chargin...

  • Page 89

    2-26 phaser 3250 laser printer service manual theory of operation recovering from heat error heat error is automatically recovered when the error is only caused by low heat error, and not the heat errors in warm-up state and the over heat error. When an error occurs, the engine memorizes the present...

  • Page 90

    Phaser 3250 laser printer service manual 2-27 theory of operation laser scanner unit the laser scanner unit (lsu) receives image data from the pvc or hpvc and make latent image on the opc surface. The lsu uses dual beam system, ld1 and ld2. The control method of the two beams are the same. In compar...

  • Page 91

    2-28 phaser 3250 laser printer service manual theory of operation.

  • Page 92: In This Chapter...

    3 chapter error messages and codes in this chapter... ■ introduction ■ servicing instructions ■ error messages and procedures ■ jam errors ■ tray and paper errors ■ consumables/routine maintenance part errors ■ motor, cover, and laser errors ■ print-quality error.

  • Page 93: Introduction

    3-2 phaser 3250 laser printer service manual error messages and codes introduction this chapter describes error messages listed on the error history page. These error indications serve as the entry point into the troubleshooting process. Troubleshooting of problems not directly indicated by or assoc...

  • Page 94

    Phaser 3250 laser printer service manual 3-3 error messages and codes event log the event log provides a list of error messages relating to jam errors and system (fatal) errors. Information on the event log includes: event log info, error counts, and toner event log. ■ event log info (##): page numb...

  • Page 95: Servicing Instructions

    3-4 phaser 3250 laser printer service manual error messages and codes servicing instructions the service checklist below is an overview of the path a service technician should take when servicing the printer and printer optional equipment. Step 1: identify the problem 1. Verify the reported problem ...

  • Page 96

    Phaser 3250 laser printer service manual 3-5 error messages and codes error messages and procedures the error messages generated by the printer’s operating system are the lead- in to the troubleshooting procedures that follow in subsequent pages. This section correlates the output of the printer’s d...

  • Page 97

    3-6 phaser 3250 laser printer service manual error messages and codes error message summary the error message summary table lists possible errors and page reference for the corrective procedure. ■ the description column provides the message relating to the error. ■ the go to page column references t...

  • Page 98: Jam Errors

    Phaser 3250 laser printer service manual 3-7 error messages and codes jam errors paper jam 0 paper is not exiting from the paper tray. Jam 0 has occurred when paper feeds into the printer. Applicable error message ■ paper jam 0 initial actions ■ try picking paper from a different tray. ■ check the p...

  • Page 99

    3-8 phaser 3250 laser printer service manual error messages and codes troubleshooting procedure table step actions and questions yes no 1 1. Check the pick-up solenoid for damage. 2. Is the pick-up solenoid damaged? Replace the pick-up solenoid (page 8-39). Go to step 2. 2 1. Check the paper holder ...

  • Page 100

    Phaser 3250 laser printer service manual 3-9 error messages and codes paper jam 1 there is a paper jam in front of or inside of the fuser. There is a paper jam stuck between the transfer roller and in the fuser, just after passing the feed actuator. Applicable error message ■ paper jam 1 initial act...

  • Page 101

    3-10 phaser 3250 laser printer service manual error messages and codes 2 does the error still occur? Go to step 3. Complete. 3 1. Check the exit sensor for damage. 2. Is the exit sensor damaged? Replace the exit sensor (page 8-55). Go to step 4. 4 1. Check the lvps for correct installation. Reseat t...

  • Page 102

    Phaser 3250 laser printer service manual 3-11 error messages and codes paper jam 2 there is an accordion jam in front of or inside of the fuser. The accordion jamis stuck between the exit roller and in the fuser, just after passing the feed actuator. Applicable error message ■ paper jam 2 initial ac...

  • Page 103

    3-12 phaser 3250 laser printer service manual error messages and codes troubleshooting procedure table step actions and questions yes no 1 1. Check the fuser for any paper jam inside the fuser. 2. Is there paper in the fuser? Remove paper from the fuser. Clean the surface of the pressure roller. ■ r...

  • Page 104

    Phaser 3250 laser printer service manual 3-13 error messages and codes jam duplex paper is jammed in front or inside the duplex unit. Applicable error message ■ duplex jam initial actions ■ check the paper path for obstructions or debris. ■ cycle printer power. ■ if the problem persists, refer to th...

  • Page 105: Tray and Paper Errors

    3-14 phaser 3250 laser printer service manual error messages and codes tray and paper errors no paper error the led is lit on the control panel even when paper is loaded in the tray. Applicable error message ■ no paper error initial actions ■ inspect the tray to ensure that it is free of obstruction...

  • Page 106

    Phaser 3250 laser printer service manual 3-15 error messages and codes paper empty without indication the led is not lit on the control panel even when the paper tray is empty. Applicable error message ■ paper empty without indication initial actions ■ check the paper path for obstructions or debris...

  • Page 107

    3-16 phaser 3250 laser printer service manual error messages and codes multi feeding multiple sheets of paper are picked from the tray at the same time. The led is not lit on the control panel even when the paper tray is empty. Applicable error message ■ multiple feeding initial actions ■ inspect th...

  • Page 108

    Phaser 3250 laser printer service manual 3-17 error messages and codes wrong print position prints begin at wrong position on the paper. Applicable error message ■ wrong print position initial actions ■ try picking paper from a different tray. ■ check the paper path for obstructions or debris. ■ cyc...

  • Page 109

    3-18 phaser 3250 laser printer service manual error messages and codes consumables/routine maintenance part errors fuser error all led’s are blinking. There is a fuser error. Warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing t...

  • Page 110

    Phaser 3250 laser printer service manual 3-19 error messages and codes troubleshooting procedure table step actions and questions yes no 1 1. Check the fuser for correct installation. Reseat the fuser (page 8-13). 2. Does the error still occur? Go to step 2. Complete. 2 1. Check the thermostat for d...

  • Page 111

    3-20 phaser 3250 laser printer service manual error messages and codes paper rolled in the fuser there is an accordion jam in the fuser. There is contamination at intervals of 77.6 mm on the back of the paper. Warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for ...

  • Page 112

    Phaser 3250 laser printer service manual 3-21 error messages and codes 2 1. Check the guide claws for damage? 2. Are the guide claws damaged? Replace the fuser (page 8-13). Complete. Troubleshooting procedure table (continued) step actions and questions yes no.

  • Page 113

    3-22 phaser 3250 laser printer service manual error messages and codes fuser gear does not function due to overheating there is a constant jam where paper is entering the fuser or the fuser rollers are not turning. Warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes...

  • Page 114

    Phaser 3250 laser printer service manual 3-23 error messages and codes 3 1. Check the main controller board for correct installation. Reseat the main controller board (page 8-62). 2. Does the error still occur? Replace the main controller board (page 8-62). Complete. Troubleshooting procedure table ...

  • Page 115

    3-24 phaser 3250 laser printer service manual error messages and codes paper rolled on the opc drum paper is caught or rolled up in the opc drum. Warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expo...

  • Page 116

    Phaser 3250 laser printer service manual 3-25 error messages and codes 2 1. Check the print cartridge for paper jam. 2. Is there paper caught inside the print cartridge? Remove the paper. Clean the opc drum using a lint-free cloth slightly dampened with cold water. Complete. Troubleshooting procedur...

  • Page 117

    3-26 phaser 3250 laser printer service manual error messages and codes print cartridge not installed the print cartridge is not installed. Applicable error message ■ print cartridge is not installed. Initial actions ■ check the print cartridge information. ■ cycle printer power. ■ if problem persist...

  • Page 118

    Phaser 3250 laser printer service manual 3-27 error messages and codes motor, cover, and laser errors defective motor operation the main motor is defective and paper does not feed into the printer, resulting jam0. Applicable error message ■ main motor operation initial actions ■ cycle printer power....

  • Page 119

    3-28 phaser 3250 laser printer service manual error messages and codes front cover open the red led is lit on the control panel even though the front cover is closed. Applicable error message ■ cover open (front door open) initial actions ■ cycle printer power. ■ if the problem persists, refer to th...

  • Page 120

    Phaser 3250 laser printer service manual 3-29 error messages and codes laser unit not ready all leds are blinking on the control panel. An error was detected in the laser unit. Error includes pmotor error or hsync error. Applicable error message ■ lsu not ready (lsu scanner motor not ready) ■ lsu no...

  • Page 121: Print-Quality Error

    3-30 phaser 3250 laser printer service manual error messages and codes print-quality error vertical line getting curved when printing, vertical lines are not straight. Applicable error message ■ lsu not ready (lsu scanner motor not ready) ■ lsu not ready (hsync signal not output) initial actions ■ c...

  • Page 122: In This Chapter...

    4 chapter general troubleshooting in this chapter... ■ introduction ■ inoperable printer troubleshooting ■ power supply troubleshooting ■ print cartridge troubleshooting ■ operating system and application problems.

  • Page 123: Introduction

    4-2 phaser 3250 laser printer service manual general troubleshooting introduction this chapter covers service diagnostics, led status and errors, and troubleshooting problems that are not associated with an error message or control panel error. For troubleshooting problems associated with an error m...

  • Page 124

    Phaser 3250 laser printer service manual 4-3 general troubleshooting blinking slowly indicates that the printer is receiving data from the computer. Quickly indicates that the printer is printing. Status description solution.

  • Page 125

    4-4 phaser 3250 laser printer service manual general troubleshooting no error led when the front cover is open the error led is not on when the front cover is open. Initial actions ■ cycle printer power. ■ if problem persists, refer to the following procedure. Troubleshooting reference table applica...

  • Page 126

    Phaser 3250 laser printer service manual 4-5 general troubleshooting inoperable printer troubleshooting the printer is not responding to the print command the printer is on, but not operating in print mode. 1. Print a demo page. A. When the green led lights, press and hold the start/stop button unti...

  • Page 127

    4-6 phaser 3250 laser printer service manual general troubleshooting the printer is not responding to a print command due to incorrect setup after receiving a print command, there is no response from the printer. 1. Ensure there is sufficient hard disk space for the temporary work files created duri...

  • Page 128

    Phaser 3250 laser printer service manual 4-7 general troubleshooting spool error simultaneous peripheral operations online (spool) is the process windows uses to manage print jobs. Jobs are processed and then stored on the hard disk until the printer is ready to accept them. 1. Insufficient disk spa...

  • Page 129

    4-8 phaser 3250 laser printer service manual general troubleshooting power supply troubleshooting ac power troubleshooting troubleshooting reference table applicable parts wiring and plug/jack references ■ lvps, pl1.1.4 ■ “map 7 - lvps, hvps, fuser, developer unit crum, and power switch” on page 10-...

  • Page 130

    Phaser 3250 laser printer service manual 4-9 general troubleshooting no power when the printer is turned on, the led’s on the control panel do not come on. Initial actions ■ cycle printer power. ■ if problem persists, refer to the following procedure. Troubleshooting reference table applicable parts...

  • Page 131

    4-10 phaser 3250 laser printer service manual general troubleshooting 7 check the main controller board signal. 1. Is there +24 v across: ■ cn10-1, cn10-4, cn10-6, cn10-8, and cn10-10 pins 2. Is there +5 v across: ■ cn10-12, cn10-14, and cn10-16 pins complete. Replace the main controller board (page...

  • Page 132

    Phaser 3250 laser printer service manual 4-11 general troubleshooting print cartridge troubleshooting use only xerox print cartridges in the printer. Non-xerox or third party print cartridges are not guaranteed to work with the phaser 3250 and can cause malfuntions, print-quality problems, and jam e...

  • Page 133

    4-12 phaser 3250 laser printer service manual general troubleshooting operating system and application problems note if print-quality problem exists, or your job did not print, refer to the user guide at www.Xerox.Com/office/3250support. Common windows problems the following messages may appear unde...

  • Page 134

    Phaser 3250 laser printer service manual 4-13 general troubleshooting common linux problems the following messages may appear under various conditions. Condition solutions the printer does not print. ■ check if the printer driver is installed on the computer. ■ open unified driver configurator and s...

  • Page 135

    4-14 phaser 3250 laser printer service manual general troubleshooting common postscript problems the following errors are postscript language specific that may occur when multiple printer languages are being used. Note to receive a printed or screen displayed message when postscript errors occur, op...

  • Page 136: In This Chapter...

    5 chapter print-quality troubleshooting in this chapter... ■ print-quality problems overview ■ checklist before troubleshooting print-quality ■ test print ■ print-quality specifications ■ print-quality troubleshooting.

  • Page 137

    5-2 phaser 3250 laser printer service manual print-quality troubleshooting print-quality problems overview print-quality defects can be attributed to printer components, consumables, media, internal software, external software applications, and environmental conditions. To successfully troubleshoot ...

  • Page 138

    Phaser 3250 laser printer service manual 5-3 print-quality troubleshooting fuser ■ ghosting (3) (page 5-24) ■ stains on the back of the page (page 5-32) print cartridge ■ light or undertone print (page 5-14) ■ black print (page 5-16) ■ uneven density (page 5-18) ■ background contamination (page 5-19...

  • Page 139

    5-4 phaser 3250 laser printer service manual print-quality troubleshooting checklist before troubleshooting print-quality checking the printer condition toner low toner can cause print-quality problems, such as fading, streaking, white lines, or dropouts. Print a small document from different softwa...

  • Page 140

    Phaser 3250 laser printer service manual 5-5 print-quality troubleshooting checklist before troubleshooting image quality check the following items prior to performing troubleshooting. These procedures may help to resolve the problems without troubleshooting the printer. A. Clean the laser unit wind...

  • Page 141

    5-6 phaser 3250 laser printer service manual print-quality troubleshooting 2. Toner smears or print comes off page. A. If you are printing on a thick or an uneven media, change the media type settings to a heavier type. B. Verify that the paper is within the printer specifications (refer to “media a...

  • Page 142

    Phaser 3250 laser printer service manual 5-7 print-quality troubleshooting 4. Entire page is white. A. Ensure the packaging material is removed from the print cartridge. B. Check the print cartridge to make sure that it is installed correctly. C. Toner may be low. Change the print cartridge. D. Chec...

  • Page 143

    5-8 phaser 3250 laser printer service manual print-quality troubleshooting c. Select phaser 3250/phaser 3250 ps. Right click on the printer icon and select printing preferences. D. Click the graphic tab. Under image mode, select text enhancement. Click ok. 7. Part or all the page prints. A. Check th...

  • Page 144

    Phaser 3250 laser printer service manual 5-9 print-quality troubleshooting 9. Printing on both ends of the transparencies is faded. This occurs when the printer is operating at a location where relative humidity reaches 85° or more. A. Adjust the humidity or relocate the printer to an appropriate en...

  • Page 145: Test Print

    5-10 phaser 3250 laser printer service manual print-quality troubleshooting test print this section provides a sample of a test patterns. The life of the print cartridge and printing speed are measured with the pattern shown below 5%. The a4 iso 19752 standard pattern samples are reproduced to 70% o...

  • Page 146: Print-Quality Specifications

    Phaser 3250 laser printer service manual 5-11 print-quality troubleshooting print-quality specifications the print-quality specifications are provided as follows. Environmental condition ■ temperature: 10° c - 32° c (50° f - 90.0° f) ■ humidity: 80% rh at 32° c) (90.0° f) note defects may occur due ...

  • Page 147

    5-12 phaser 3250 laser printer service manual print-quality troubleshooting print-quality troubleshooting print-quality defect definitions the following table lists the print-quality defect corrective procedure, their definition, and the page where each corrective procedure is provided. Defect defin...

  • Page 148

    Phaser 3250 laser printer service manual 5-13 print-quality troubleshooting repeating defect measurement when horizontal lines and/or spots occurs periodically, it is possibly caused by a defect on a particular roller. Measure the interval of the defect on the test print and check the relation to th...

  • Page 149

    5-14 phaser 3250 laser printer service manual print-quality troubleshooting light or undertone print the overall image density is too light. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table applicable parts example pr...

  • Page 150

    Phaser 3250 laser printer service manual 5-15 print-quality troubleshooting 5 1. Check the hvps for correct installation. Reseat the hvps (page 8-64). 2. Does the image quality improve? Complete. Replace the hvps (page 8-64). Troubleshooting procedure table (continued) step actions and questions yes...

  • Page 151

    5-16 phaser 3250 laser printer service manual print-quality troubleshooting black print the entire image is black. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table applicable parts example print ■ main controller boar...

  • Page 152

    Phaser 3250 laser printer service manual 5-17 print-quality troubleshooting 5 does the error still occur? Replace the main controller board (page 8-62). Complete. Troubleshooting procedure table (continued) step actions and questions yes no.

  • Page 153

    5-18 phaser 3250 laser printer service manual print-quality troubleshooting uneven density print density is uneven between the left and right sides. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table applicable parts ex...

  • Page 154

    Phaser 3250 laser printer service manual 5-19 print-quality troubleshooting background contamination there is toner contamination on all or most of the page. The contamination appears as a very light gray dusting. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the t...

  • Page 155

    5-20 phaser 3250 laser printer service manual print-quality troubleshooting 5 1. Check the hvps for correct installation. Reseat the hvps (page 8-64). 2. Does the image quality improve? Complete. Replace the hvps (page 8-64). Troubleshooting procedure table (continued) step actions and questions yes...

  • Page 156

    Phaser 3250 laser printer service manual 5-21 print-quality troubleshooting ghosting (1) there is ghosting at 75.5 mm intervals from the opc drum while printing on card stock, transparencies, or using the manual feeder. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on...

  • Page 157

    5-22 phaser 3250 laser printer service manual print-quality troubleshooting 4 1. Check the hvps for correct installation. Reseat the hvps (page 8-64). Clean the hvps connection if any toner particles are present. 2. Does the image quality improve? Complete. Go to step 5. 5 1. Replace the hvps (page ...

  • Page 158

    Phaser 3250 laser printer service manual 5-23 print-quality troubleshooting ghosting (2) there is ghosting at 75.5 mm intervals of the opc drum on the whole print. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. ■ verify the paper is within the pri...

  • Page 159

    5-24 phaser 3250 laser printer service manual print-quality troubleshooting ghosting (3) there is ghosting at 62.8 mm or 77.6 mm intervals. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. ■ verify the paper is within the printer specifications (ref...

  • Page 160

    Phaser 3250 laser printer service manual 5-25 print-quality troubleshooting vertical white line there are faded or completely non-printed lines along the page in the process direction. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting...

  • Page 161

    5-26 phaser 3250 laser printer service manual print-quality troubleshooting 5 1. Check the transfer roller surface for damage. 2. Is the transfer roller surface damaged? Replace the transfer roller (page 8-10). Complete. Troubleshooting procedure table (continued) step actions and questions yes no.

  • Page 162

    Phaser 3250 laser printer service manual 5-27 print-quality troubleshooting vertical black line and band there are faded or black lines along the page in the direction of the paper travel from the leading edge to the trailing edge. Initial actions ■ check the paper transfer path. ■ ensure there are ...

  • Page 163

    5-28 phaser 3250 laser printer service manual print-quality troubleshooting horizontal black line and band there are black lines running parallel with the leading edge of the print, perpendicular to the direction of the paper travel. Initial actions ■ check the paper transfer path. ■ ensure there ar...

  • Page 164

    Phaser 3250 laser printer service manual 5-29 print-quality troubleshooting black/white spot there are dark or blurry spots of toner randomly scattered across the page. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table...

  • Page 165

    5-30 phaser 3250 laser printer service manual print-quality troubleshooting 5 1. Check the transfer roller life usage. 2. Is the transfer roller life expired? Replace the transfer roller (page 8-10). Complete. Troubleshooting procedure table (continued) step actions and questions yes no.

  • Page 166

    Phaser 3250 laser printer service manual 5-31 print-quality troubleshooting stains on the front of the page the background of the front of the page is stained. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table applicab...

  • Page 167

    5-32 phaser 3250 laser printer service manual print-quality troubleshooting stains on the back of the page the background of the back of the page is stained at 47.0 mm or 62.8 mm. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting refe...

  • Page 168

    Phaser 3250 laser printer service manual 5-33 print-quality troubleshooting blank page (1) the entire image area is blank. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. ■ check to ensure that there is nothing blocking the laser windows. Troublesh...

  • Page 169

    5-34 phaser 3250 laser printer service manual print-quality troubleshooting blank page (2) the entire image area is blank. One or several blank pages are printed, or when the printer is turned on, several blank pages are printed. Initial actions ■ check the paper transfer path. ■ ensure there are no...

  • Page 170: In This Chapter...

    6 chapter adjustments and calibrations in this chapter... ■ adjustments.

  • Page 171: Adjustments

    6-2 phaser 3250 laser printer service manual adjustments and calibrations adjustments altitude adjustment print quality is affected by atmospheric pressure, which is determined by the location of the printer above sea level. The following information contains instructions and specifications for adju...

  • Page 172

    Phaser 3250 laser printer service manual 6-3 adjustments and calibrations adjusting altitude printer settings utility method (usb connection) 1. From the start menu , select programs > xerox p3250 > printer settings utility . 2. The printer settings utility window is displayed. A. On the left column...

  • Page 173

    6-4 phaser 3250 laser printer service manual adjustments and calibrations centreware is method (network connection) 1. Open a web browser. 2. Enter the printer’s ip address. 3. The centreware is page is displayed. 4. Click the index button. 5. Click the altitude link..

  • Page 174

    Phaser 3250 laser printer service manual 6-5 adjustments and calibrations 6. In the print mode settings window, find altitude adj. From the pull down menu, select the appropriate altitude information for the printer. 7. Click save changes to save the information. 8. The completion window is displaye...

  • Page 175

    6-6 phaser 3250 laser printer service manual adjustments and calibrations.

  • Page 176: In This Chapter...

    7 chapter cleaning and maintenance in this chapter... ■ service maintenance procedure ■ cleaning ■ maintenance.

  • Page 177: Cleaning

    7-2 phaser 3250 laser printer service manual cleaning and maintenance service maintenance procedure perform the following procedures whenever you check, service, or repair a printer. Cleaning the printer, as outlined in the following steps, assures proper operation of the printer and reduces the pro...

  • Page 178

    Phaser 3250 laser printer service manual 7-3 cleaning and maintenance 8. Remove and clean the paper trays. 9. Clean all rubber rollers with a lint-free cloth slightly dampened with cold water. Cleaning the print cartridge caution do not expose the print cartridge to light for more than 5 minutes. Co...

  • Page 179

    7-4 phaser 3250 laser printer service manual cleaning and maintenance cleaning the laser unit caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. 1. Open the front cover. 2. Remove the print cartridge (page 8-7). Note it may be diffi...

  • Page 180

    Phaser 3250 laser printer service manual 7-5 cleaning and maintenance printing the print cleaning page there are two methods for printing the print cleaning page in cleaning mode. ■ control panel method ■ centreware is method.

  • Page 181

    7-6 phaser 3250 laser printer service manual cleaning and maintenance control panel method 1. On the printer’s control panel, press and hold the start/stop button for about 10 seconds and release the start/stop button. 2. A cleaning sheet is printed. Centreware is method 1. Open a web browser. 2. En...

  • Page 182

    Phaser 3250 laser printer service manual 7-7 cleaning and maintenance 5. Click the print cleaning page link. 6. Select print cleaning page. 7. Click the blue button. 8. The status window is displayed. Click ok to close the window. Close the centreware is window. 9. The green led on the control panel...

  • Page 183: Maintenance

    7-8 phaser 3250 laser printer service manual cleaning and maintenance maintenance rip (repair, inspect, and prevent) procedure perform these routine maintenance procedures during the course of servicing the printer. ■ clean the feed rollers, exit rollers, and guides; replace if necessary. ■ remove a...

  • Page 184: In This Chapter...

    8 chapter service parts disassembly in this chapter... ■ overview ■ maintenance items and consumables ■ covers ■ duplex ■ paper feeder ■ xerographics ■ exit guide ■ drive ■ electrical ■ options.

  • Page 185: Overview

    8-2 phaser 3250 laser printer service manual service parts disassembly overview this section contains the removal procedures for field-replaceable parts of the printer listed in the parts list. In most cases, the replacement procedure is simply the reverse of the removal procedure. In some instances...

  • Page 186

    Phaser 3250 laser printer service manual 8-3 service parts disassembly standard orientation of the printer when needed, the orientation of the printer is called out in the procedure as an aid for locating the printer parts. The following illustration identifies the front, rear, left, and right sides...

  • Page 187

    8-4 phaser 3250 laser printer service manual service parts disassembly preparation before you begin any removal and replacement procedure: 1. Wear an electrostatic discharge wrist strap to help prevent damaging to the sensitive electronics of the print circuit boards. 2. Turn the printer power off a...

  • Page 188

    Phaser 3250 laser printer service manual 8-5 service parts disassembly notations in the disassembly text ■ the notation “(item x)” points to a numbered callout in the illustration corresponding to the disassembly procedure being performed. ■ the notation “plx.X.X” indicates that this component is li...

  • Page 189

    8-6 phaser 3250 laser printer service manual service parts disassembly fastener types the following table lists the primary types of posi-drive screws used to assemble the printer. The procedures provide dimensional specifications for screws being removed. Caution use care when installing self-tappi...

  • Page 190

    Phaser 3250 laser printer service manual 8-7 service parts disassembly maintenance items and consumables maintenance items include the transfer roller, fuser, pick-up roller, and tray holder pad. Consumable item includes the print cartridge. Print cartridge (pl1.1.20) caution do not expose the print...

  • Page 191

    8-8 phaser 3250 laser printer service manual service parts disassembly tray holder pad (pl11.1.14) 1. Remove tray 1. 2. Remove paper from tray 1. 3. Press the tray holder pad to the left and right to release the notches on the left and right sides. 4. Apply pressure on the knock-up p plate while pre...

  • Page 192

    Phaser 3250 laser printer service manual 8-9 service parts disassembly 5. Release the left and right latches from the left and right hooks on the tray. 6. The knock-up p plate is released from the hooks. 7. While holding the tray holder pad, use a flat tip screw driver to pry the holder pad notch up...

  • Page 193

    8-10 phaser 3250 laser printer service manual service parts disassembly transfer roller (pl1.1.11) caution do not touch the sponge on the transfer roller area. 1. Open the front cover. 2. Push the transfer roller holder forward to release the transfer roller. 3. Carefully lift the transfer roller up...

  • Page 194

    Phaser 3250 laser printer service manual 8-11 service parts disassembly mea pick up unit (pick-up roller) (pl6.1.26) 1. Remove tray 1. Note be sure not to lift the pmo pick-up idle latch too high. This will prevent the pick-up idle to secure in place for installation. 2. Use a flat tip screwdriver t...

  • Page 195

    8-12 phaser 3250 laser printer service manual service parts disassembly 4. Slide the pick-up stopper (pl6.1.25) toward the left side away from the pick-up housing (pl6.1.26-3). 5. Rotate the pick-up rubber (pl6.1.26-1) and slide it out away from the shaft to remove the mea pick-up unit. S3250-147.

  • Page 196

    Phaser 3250 laser printer service manual 8-13 service parts disassembly fuser (pl9.1.0) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more than 5 minutes. C...

  • Page 197

    8-14 phaser 3250 laser printer service manual service parts disassembly 10. Remove the rear guide assembly (page 8-59). 11. Remove 4 screws securing the fuser. 12. Slide the fuser out away from the printer. S3250-069.

  • Page 198

    Phaser 3250 laser printer service manual 8-15 service parts disassembly thermistor assembly (pl9.1.5) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more tha...

  • Page 199

    8-16 phaser 3250 laser printer service manual service parts disassembly thermostat (pl9.1.7) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more than 5 minut...

  • Page 200

    Phaser 3250 laser printer service manual 8-17 service parts disassembly heat roller (pl9.1.10) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more than 5 min...

  • Page 201

    8-18 phaser 3250 laser printer service manual service parts disassembly 11. Release the latch to remove the left lamp cap (pl9.1.31). 12. User a pair of pliers to unhook the left and right es springs (pl9.1.29) securing the fuser frame (pl9.1.20) and the fuser cover (pl9.1.1). 13. Remove the fuser f...

  • Page 202

    Phaser 3250 laser printer service manual 8-19 service parts disassembly 14. Release the 2 lamp connectors from the wiring harnesses. 15. Remove 2 screws (black without washer) securing the halogen lamp (pl9.1.30) to the fuser cover (pl9.1.1). Note ensure to hold the halogen lamp by the ends so there...

  • Page 203

    8-20 phaser 3250 laser printer service manual service parts disassembly pressure roller (#1) (pl9.1.21) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more t...

  • Page 204

    Phaser 3250 laser printer service manual 8-21 service parts disassembly 11. Release the latch to remove the left lamp cap (pl9.1.31). 12. Use a pair of pliers to unhook the left and right es springs (pl9.1.29) securing the fuser frame (pl9.1.20) and the fuser cover (pl9.1.1). 13. Remove the pressure...

  • Page 205

    8-22 phaser 3250 laser printer service manual service parts disassembly pressure roller (#2) (pl9.1.23) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more t...

  • Page 206

    Phaser 3250 laser printer service manual 8-23 service parts disassembly 11. Release the latch to remove the left lamp cap (pl9.1.31). 12. User a pair of pliers to unhook the left and right es springs (pl9.1.29) securing the fuser frame (pl9.1.20) and the fuser cover (pl9.1.1). 13. Slide the pressure...

  • Page 207

    8-24 phaser 3250 laser printer service manual service parts disassembly halogen lamp (pl9.1.30) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more than 5 mi...

  • Page 208

    Phaser 3250 laser printer service manual 8-25 service parts disassembly 11. Release the latch to remove the left lamp cap (pl9.1.31). 12. User a pair of pliers to unhook the left and right es springs (pl9.1.29) securing the fuser frame (pl9.1.20) and the fuser cover (pl9.1.1). 13. Remove the fuser f...

  • Page 209

    8-26 phaser 3250 laser printer service manual service parts disassembly 14. Release the 2 lamp connectors from the wiring harnesses. 15. Remove 2 screws (black without washer) securing the halogen lamp to the fuser cover. Note ensure to hold the halogen lamp by the ends so there is no transfer of oi...

  • Page 210: Covers

    Phaser 3250 laser printer service manual 8-27 service parts disassembly covers front cover (pl4.1.0) 1. Remove tray 1. 2. Open the front cover. 3. Carefully press the left or right latch inward to release the front cover from the notch. 4. Remove the front cover. S3250-071.

  • Page 211

    8-28 phaser 3250 laser printer service manual service parts disassembly rear cover (pl5.1.0) 1. Remove the duplex unit (page 8-37). 2. Open the rear cover. 3. Press the rear cover toward one side to release the notch from the printer frame. 4. Remove the rear cover. Notches s3250-080

  • Page 212

    Phaser 3250 laser printer service manual 8-29 service parts disassembly top cover (pl2.1.0) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2. Open ...

  • Page 213

    8-30 phaser 3250 laser printer service manual service parts disassembly 7. Open the rear cover. 8. Remove 2 screws securing the rear side of the top cover. 9. Lift the top cover to release the right and left cover latches from the clips on the printer frame. 10. Remove the top cover. S3250-082 clips...

  • Page 214

    Phaser 3250 laser printer service manual 8-31 service parts disassembly replacement note 1. Ensure that there are no wiring harnesses sitting in the clip area. 2. Ensure the metal plate is seated behind the plastic tab of the top cover. S3250-084 s3250-085 metal plate.

  • Page 215

    8-32 phaser 3250 laser printer service manual service parts disassembly left cover (pl3.1.2) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Disconnect the optiona...

  • Page 216

    Phaser 3250 laser printer service manual 8-33 service parts disassembly 10. Use a flat tip screw driver to pry the bottom of the left cover from the 3 bosses on the bottom of the printer. 11. Slide the left cover out to remove the left cover. Replacement note place the front side of the left cover a...

  • Page 217

    8-34 phaser 3250 laser printer service manual service parts disassembly right cover (pl3.1.3) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2. Ope...

  • Page 218

    Phaser 3250 laser printer service manual 8-35 service parts disassembly 9. Use a flat tip screw driver to pry the bottom of the right cover from the 2 bosses on the bottom of the printer. 10. Slide the right cover out to remove the right cover. Replacement note place the front side of the right cove...

  • Page 219

    8-36 phaser 3250 laser printer service manual service parts disassembly manual feeder cover (pl4.1.3) 1. Remove tray 1. 2. Open the manual feeder cover. 3. Push the manual feeder cover at an angle toward the inside to release the left and right notches from the front cover. 4. Remove the manual feed...

  • Page 220: Duplex

    Phaser 3250 laser printer service manual 8-37 service parts disassembly duplex duplex unit (pl1.1.13) 1. Slide the duplex unit out of the printer. S3250-105.

  • Page 221: Paper Feeder

    8-38 phaser 3250 laser printer service manual service parts disassembly paper feeder registration clutch (pl6.1.18) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1....

  • Page 222

    Phaser 3250 laser printer service manual 8-39 service parts disassembly pick-up solenoid (pl6.1.37) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. ...

  • Page 223

    8-40 phaser 3250 laser printer service manual service parts disassembly feed roller (registration roller) (pl6.1.20) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1...

  • Page 224

    Phaser 3250 laser printer service manual 8-41 service parts disassembly 19. Remove the swing collar (pl6.1.15), the rdcn 23/23 gear (pl6.1.14), and the mea swing unit (pl6.1.13). 20. Remove the gear and 1 screw securing the regi holder (pl6.1.12) and remove the regi holder. S3250-110 s3250-111.

  • Page 225

    8-42 phaser 3250 laser printer service manual service parts disassembly 21. Remove 2 screws securing the idle feed shaft (pl6.1.97) and remove the feed shaft together with the springs and bushings. 22. Use a flat tip screw driver to pry the feed roller up and away from the printer. 23. Remove the fe...

  • Page 226

    Phaser 3250 laser printer service manual 8-43 service parts disassembly feed roller (pl6.1.83) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2. Op...

  • Page 227

    8-44 phaser 3250 laser printer service manual service parts disassembly 13. Remove the exit idle gear (pl6.1.34) and the rdcn 24/19 fee gear (pl6.1.35). 14. Release the feed roller from the clips and remove the feed roller. S3250-114.

  • Page 228

    Phaser 3250 laser printer service manual 8-45 service parts disassembly feed actuator (pl6.1.72) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. Ensure to use place a...

  • Page 229

    8-46 phaser 3250 laser printer service manual service parts disassembly 7. Press the latch to release the feed actuator from the printer frame. S3250-118 latch.

  • Page 230

    Phaser 3250 laser printer service manual 8-47 service parts disassembly duplex actuator (pl6.1.73) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. Ensure to place a s...

  • Page 231

    8-48 phaser 3250 laser printer service manual service parts disassembly 7. Press the latch to release the duplex actuator from the printer frame. S3250-119 latch.

  • Page 232

    Phaser 3250 laser printer service manual 8-49 service parts disassembly feed sensor (photo interrupter) (pl6.1.75) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. Ens...

  • Page 233

    8-50 phaser 3250 laser printer service manual service parts disassembly 7. Remove the feed actuator (page 8-45). 8. Disconnect the feed sensor wiring harness connector. 9. Remove the feed sensor. S3250-120

  • Page 234

    Phaser 3250 laser printer service manual 8-51 service parts disassembly empty sensor (photo interrupter) (pl6.1.75) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. En...

  • Page 235

    8-52 phaser 3250 laser printer service manual service parts disassembly 7. Remove the duplex actuator (page 8-47). 8. Disconnect the empty sensor wiring harness connector. 9. Remove the empty sensor. S3250-121 latch.

  • Page 236

    Phaser 3250 laser printer service manual 8-53 service parts disassembly empty actuator (pl6.1.84) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2....

  • Page 237

    8-54 phaser 3250 laser printer service manual service parts disassembly exit actuator (pl9.1.19) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light for more than 5 m...

  • Page 238

    Phaser 3250 laser printer service manual 8-55 service parts disassembly exit sensor (photo interrupter) (pl9.1.37) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. Caution do not expose the print cartridge to light...

  • Page 239

    8-56 phaser 3250 laser printer service manual service parts disassembly 11. Release the latch securing the exit sensor and remove the exit sensor. S3250-148.

  • Page 240: Xerographics

    Phaser 3250 laser printer service manual 8-57 service parts disassembly xerographics laser unit (pl1.1.12) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove t...

  • Page 241

    8-58 phaser 3250 laser printer service manual service parts disassembly crum board (pl6.1.53) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2. Ope...

  • Page 242: Exit Guide

    Phaser 3250 laser printer service manual 8-59 service parts disassembly exit guide rear guide assembly (pl6.1.114) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before performing the procedures. 1. Remove the duplex unit (page 8-37). 2. O...

  • Page 243: Drive

    8-60 phaser 3250 laser printer service manual service parts disassembly drive drive assembly (pl1.1.8) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray ...

  • Page 244

    Phaser 3250 laser printer service manual 8-61 service parts disassembly 10. Disconnect the drive assembly wiring harness connector and remove the drive assembly. Replacement note ensure to secure the 7 screws in the order (1-7). Cn19 s3250-125 1 5 3 7 6 2 4 s3250-046.

  • Page 245: Electrical

    8-62 phaser 3250 laser printer service manual service parts disassembly electrical main controller board (pl1.1.2) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. ...

  • Page 246

    Phaser 3250 laser printer service manual 8-63 service parts disassembly controller shield (pl1.1.1) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. ...

  • Page 247

    8-64 phaser 3250 laser printer service manual service parts disassembly high voltage power supply (hvps) (pl1.1.3) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. ...

  • Page 248

    Phaser 3250 laser printer service manual 8-65 service parts disassembly 10. Disconnect 1 wiring harness connector. 11. Remove the hvps. Replacement note ensure to secure the 6 screws in order (1-6). Be careful not to drop the 4 contact springs (pl6.1.6.2) on the printer frame. S3250-129 cn1 s3250-13...

  • Page 249

    8-66 phaser 3250 laser printer service manual service parts disassembly make sure the switch actuator does not interfere with the link cover rear (pl6.6.111) rear link cover with mea unit guide rear in down position (correct) rear link cover with mea unit guide rear in up position (incorrect) s3250-...

  • Page 250

    Phaser 3250 laser printer service manual 8-67 service parts disassembly low voltage power supply (lvps) (pl1.1.4) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. R...

  • Page 251

    8-68 phaser 3250 laser printer service manual service parts disassembly replacement note ensure to attach the lvps insulation to the lvps shield prior to installing the lvps. S3250-134.

  • Page 252

    Phaser 3250 laser printer service manual 8-69 service parts disassembly lvps shield (pl6.1.64) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2. Op...

  • Page 253

    8-70 phaser 3250 laser printer service manual service parts disassembly replacement note ensure to attach the lvps insulation to the lvps shield. S3250-134.

  • Page 254

    Phaser 3250 laser printer service manual 8-71 service parts disassembly main fan (pl6.1.5) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2. Open t...

  • Page 255

    8-72 phaser 3250 laser printer service manual service parts disassembly 11. From the inside of the printer, push the main fan out and remove the fan. S3250-137.

  • Page 256

    Phaser 3250 laser printer service manual 8-73 service parts disassembly dc fan (laser unit fan) (pl6.1.39) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove t...

  • Page 257

    8-74 phaser 3250 laser printer service manual service parts disassembly 11. From the inside of the printer, push the dc fan out. 12. Remove the dc fan. S3250-139 s3250-138 cn20

  • Page 258

    Phaser 3250 laser printer service manual 8-75 service parts disassembly led board (pl6.1.44) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2. Open...

  • Page 259

    8-76 phaser 3250 laser printer service manual service parts disassembly main zener board (pl6.1.3) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Remove tray 1. 2...

  • Page 260: Options

    Phaser 3250 laser printer service manual 8-77 service parts disassembly options memory card caution be sure to wear proper esd protection to prevent from damaging the memory card. 1. Turn the printer power off. 2. Unplug all cables from the printer. 3. Release the memory card cover latch and remove ...

  • Page 261

    8-78 phaser 3250 laser printer service manual service parts disassembly optional 250-sheet feeder (pl1.1.18) caution use care when removing the printer from the optional 250-sheet feeder. 1. Disconnect the tray 2 cable. 2. Carefully lift the printer from the optional 250-sheet feeder. S3250-152 s325...

  • Page 262: In This Chapter...

    9 chapter parts list in this chapter... ■ serial number format ■ using the parts list ■ print engine parts ■ options ■ xerox supplies and accessories.

  • Page 263: Serial Number Format

    9-2 phaser 3250 laser printer service manual parts list serial number format changes to xerox products are made to accommodate improved components as they become available. It is important when ordering parts to include the following information: ■ component's part number ■ product type or model num...

  • Page 264

    Phaser 3250 laser printer service manual 9-3 parts list example mxv85501: xerox serial number mvx: product code for the phaser 3250, configuration d or dn, 110v printer 85501 = serial number for 3250_d serial number label and location serial no.: mxv85501 xerox corporation phaser™ 3250d manufactured...

  • Page 265: Using The Parts List

    9-4 phaser 3250 laser printer service manual parts list using the parts list ■ id no.: the callout number from the exploded part diagram. ■ name/description: the name of the part to be ordered and the number of parts supplied per order. ■ part number: the material part number used to order that spec...

  • Page 266: Print Engine Parts

    Phaser 3250 laser printer service manual 9-5 parts list print engine parts parts list 1.1 main 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 14-1 14-2 15 16-1 16-3 16-2 16-4 17 18 19 20 21 s3250-056.

  • Page 267

    9-6 phaser 3250 laser printer service manual parts list parts list 1.1 main id no. Name/description part number 0. Set - mea unit cover top (p3250dn) 002n02738 1. Shield controller 2. Pba main controller (p3250 d) 140n63323 pba main controller (p3250 dn) 140n63322 3. Hvps 105n02147 4. Smps-psp-type ...

  • Page 268

    Phaser 3250 laser printer service manual 9-7 parts list parts list 2.1 top cover 0 1 2 4 3 3 7 8 9 10 5 6 s3250-066.

  • Page 269

    9-8 phaser 3250 laser printer service manual parts list parts list 2.1 top cover id no. Name/description part number 0. Mea unit cover top (p3250dn) 002n02738 1. Cover top lower 002n02739 2. Stacker large 3. Pmo sub m-stacker 4. Stacker small 5. Cover top upper 6. Badge xerox 7. Lens led 8. Spring c...

  • Page 270

    Phaser 3250 laser printer service manual 9-9 parts list parts list 3.1 cover assembly 0 1 2 3 3-1 3-2 4 s3250-067.

  • Page 271

    9-10 phaser 3250 laser printer service manual parts list parts list 3.1 cover assembly no. Name/description part number 0. Ela hou cover 1. Mea unit cover front 002n02735 2. Mea unit cover left 002n02731 3. Mea unit cover right (p3250d) 002n02733 mea unit cover right (p3250dn) 002n02733 3-1. Cover r...

  • Page 272

    Phaser 3250 laser printer service manual 9-11 parts list parts list 4.1 front cover 0 1 2 3 4 5 s3250-070

  • Page 273

    9-12 phaser 3250 laser printer service manual parts list parts list 4.1 front cover id no. Name/description part number 0. Mea unit cover front 002n02735 1. Cover front 2. Locker latch push 3. Cover manual 4. Bracket manual 5. Screw taptite.

  • Page 274

    Phaser 3250 laser printer service manual 9-13 parts list parts list 5.1 rear cover 0 2 1 s3250-065.

  • Page 275

    9-14 phaser 3250 laser printer service manual parts list parts list 5.1 rear cover id no. Name/description part number 0. Mea unit cover rear 002n02734 1. Cover rear 2. Guide change dup.

  • Page 276

    Phaser 3250 laser printer service manual 9-15 parts list parts list 6.1 frame 0 1 2 3 4 4 5 6 6-1 6-2 7 8 9 10 11 12 13 13-1 14 15 16 17 18 19 20 21 21-1 21-2 21-3 22 23 23 24 25 25 26 26-1 26-2 26-3 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 49 48 50 52 53 54-1 54-2 54-3 54-4 55...

  • Page 277

    9-16 phaser 3250 laser printer service manual parts list parts list 6.1 frame (continued) 0 1 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 75 80 81 82 83 84 85 86 87 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 102 103 104 105 106 107 108 109 110 111 112 113 114 75 s3250-060

  • Page 278

    Phaser 3250 laser printer service manual 9-17 parts list parts list 6.1 frame id no. Name/description part number 0. Ela hou frame 110v 1. Frame base 2. Ground zenor 3. Pba main zener 140n63324 4. Pmo locker cst 5. Fan dc main 127n07572 6. Ela unit terminal tr l 6-1. Ict shaft hv large 6-2. Spring e...

  • Page 279

    9-18 phaser 3250 laser printer service manual parts list 31. Spring ts 32. Cam-m pick-up 33. Ring cs; id3, od3, t0.25, black, su 34. Gear exit, idle (z17) 35. Gear feed rdcn 24/19 36. Bracket feed 37. Solenoid pick-up 121n01168 38. Screw taptite 39. Fan dc 127n07572 40. Holder power 41. Shield power...

  • Page 280

    Phaser 3250 laser printer service manual 9-19 parts list 67. Adjust manual l 68. Adjust manual r 69. Adjust rack-m manual 70. Adjust rack-m-manual 71. Gear rack pinion 72. Actuator feed 120n00522 73. Actuator duplex 120n00521 74. Spring ts 75. Photo interrupter (feed sensor, paper empty sensor) 130n...

  • Page 281

    9-20 phaser 3250 laser printer service manual parts list 107. Pmo bushing tr(l) 108. Guide holder tr 109. Spring etc-es (guide holder tr) 110. Holder transfer 111. Link cover rear 112. Spring cs 113. Ela unit fuser (110v) 126n00295 ela unit fuser (220v) 126n00296 114. Mea unit guide rear 032n00491 1...

  • Page 282

    Phaser 3250 laser printer service manual 9-21 parts list parts list 7.1 main drive 0 1 15 15 15 15 2 12 4 19 11 12 3 13 14 5 12 7 8 9 6 20 10 18 s3250-064.

  • Page 283

    9-22 phaser 3250 laser printer service manual parts list parts list 7.1 main drive id no. Name/description part number 0. Ela unit drive (drive assembly) 007n01601 1. Bracket gear 2. Gear exit rdcn 61/28 3. Gear rdcn 83/40 4. Gear fuser dr in 61 5. Gear rdcn 89/55 6. Gear opc dr in 89 7. Gear feed r...

  • Page 284

    Phaser 3250 laser printer service manual 9-23 parts list parts list 8.1 rear guide 0 1 2 3 4 5 6 6 s3250-062.

  • Page 285

    9-24 phaser 3250 laser printer service manual parts list parts list 8.1 rear guide id no. Name/description part number 0. Mea unit guide rear 032n00491 1. Guide rear 2. Roller idle exit 3. Bush tx 4. Shaft exit-f/up 5. Gear exit 6. Rubber exit-f/up.

  • Page 286

    Phaser 3250 laser printer service manual 9-25 parts list parts list 9.1 fuser 0 21 22 22 23 24 27 24 27 20 26 28 28 25 11 12 10 30 13 4 3 17 16 29 32 1 37 9 29 6 5 31 36 35 34 33 3 14 15 2 18 19 7 8 s3250-061.

  • Page 287

    9-26 phaser 3250 laser printer service manual parts list parts list 9.1 fuser id no. Name/description part number 0. Ela unit fuser (110v) 126n00295 ela unit fuser (220v) 126n00296 1. Cover fuser 2. Pmo roller upper dp 3. Roller idle 4. Iex shaft idle, f/up 5. Thermistor ntc assy 130n01539 6. Screw ...

  • Page 288

    Phaser 3250 laser printer service manual 9-27 parts list parts list 10.1 duplex unit 0 17 18 16 16 18 17 19 15 13 14 20 2 3 1 4 4 12 12-1 12-2 12 12-1 12-2 5 6 10 11 7 8 9 s3250-057.

  • Page 289

    9-28 phaser 3250 laser printer service manual parts list parts list 10.1 duplex unit id no. Name/description part number 0. Ela unit duplex 097n01682 1. Frame duplex base 2. Terminal gnd-dup l 3. Terminal gnd-dup s 4. Bush m feed, dup 5. Roller feed-dup2 6. Ring-c 7. Pulley m-18 dummy-dup 8. Pulley ...

  • Page 290

    Phaser 3250 laser printer service manual 9-29 parts list parts list 11.1 tray 1 0 5 4 9 10 3 2 8 11 11 1 22 21 22 21 14 15 14-1 14-2 14-3 14-4 14-5 14-6 12 13 7 6 18 17 19 19 16 20 s3250-058.

  • Page 291

    9-30 phaser 3250 laser printer service manual parts list parts list 11.1 tray 1 id no. Name/description part number 0. Mea unit cassette (tray 1) 050n00521 1. Frame-m cassette 2. Guide-m extension l2 3. Pmo extension small 4. Adjust-m cassette-r 5. Adjust-m cassette-l 6. Gear pinion 7. Screw taptite...

  • Page 292: Options

    Phaser 3250 laser printer service manual 9-31 parts list options parts list 12.1 tray 2 0 7 6 5 3 8 11 4 8 1 2 8 11-22 11-24 11-23 11-31 11-30 11-29 11-21 11-18 11-20 11-19 11-19 11-18 11-17 10 10-1 10-2 10-3 9 9-11 9-12 9-1 9-3 9-4 9-2 9-5 9-6 9-7 9-8 9-9 9-10 11-28 11-27 11-25 11-26 11-5 11-16 11-...

  • Page 293

    9-32 phaser 3250 laser printer service manual parts list parts list 12.1 tray 2 id no. Name/description part number 0. Ela unit scf (optional 250-sheet feeder) 098n02194 1. Mea unit cassette (tray 2) 050n00521 2. Cover front-scf 3. Cover right-scf 4. Cover left-scf 5. Cover rear-scf 6. Cover duplex ...

  • Page 294

    Phaser 3250 laser printer service manual 9-33 parts list 11-14. Ground paper-scf 11-15. Ground brush-scf 11-16. Solenoid pick-up 11-17. Bush-m pick-up r 11-18. Stopper-m pick-up-r2 11-19. Pmo idle pick-up 11-20. Shaft-p pick-up 11-21. Bush-m pick-up l 11-22. Shaft feed-scf 11-23. Roller feed 11-24. ...

  • Page 295

    9-34 phaser 3250 laser printer service manual parts list xerox supplies and accessories world kit description part number world kit 1 - na & dmo-w110v 600n03310 world kit 1 - xe, dmo-w & e 220v 600n03311 consumables and maintenance items parts list reference description part number pl1.1.11 transfer...

  • Page 296: In This Chapter...

    10 chapter plug/jack and wiring diagrams in this chapter... ■ plug/jack diagrams and designators ■ plug/jack locators ■ notations used in the wiring diagrams ■ print engine wiring diagrams.

  • Page 297

    10-2 phaser 3250 laser printer service manual plug/jack and wiring diagrams plug/jack diagrams and designators this chapter contains the plug/jack designators, locators, and wiring diagrams for the print engine and all options. The plug/jack locator diagrams show the p/j locations within the printer...

  • Page 298

    Phaser 3250 laser printer service manual 10-3 plug/jack and wiring diagrams cn9 1, 5 connects the main controller board and ethernet connection. Cn10 1, 5 connects the main controller board and the lvps. Cn11 1, 5 connects the main controller board and usb connection. Cn12 1, 5 connects the main con...

  • Page 299

    10-4 phaser 3250 laser printer service manual plug/jack and wiring diagrams cn31 5 connects the control panel and the main controller board. Cn32 5 connects the registration clutch and the main controller board. Cn33 5 connects the pick-up solenoid and the main controller board. Con1 3 connects the ...

  • Page 300: Plug/jack Locators

    Phaser 3250 laser printer service manual 10-5 plug/jack and wiring diagrams plug/jack locators maps 1 through 9 indicate the location of key connections within the printer. Connections are referenced by their p/j designation. 1. Map 1 - main controller board 2. Map 2 - hvps 3. Map 3 - lvps 4. Map 4 ...

  • Page 301

    10-6 phaser 3250 laser printer service manual plug/jack and wiring diagrams map 1 - main controller board a 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 b c d e f g h i j k l s3250-017 cn1 lsu cn3 dc fan (lsu fan) interlock switch cn6 thermistor exit sensor cn9 ethernet cn11 usb cn15 ...

  • Page 302

    Phaser 3250 laser printer service manual 10-7 plug/jack and wiring diagrams map 2 - hvps a 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 b c d e f g h i j k l s3250-019 cn1 main controller board front cover open switch rear cover open switch thv varistor supply developer opc mhv.

  • Page 303

    10-8 phaser 3250 laser printer service manual plug/jack and wiring diagrams map 3 - lvps s3250-020 con1 ac inlet con2 fuser con3 main board a 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 b c d e f g h i j k l.

  • Page 304

    Phaser 3250 laser printer service manual 10-9 plug/jack and wiring diagrams map 4 - fuser a 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 b c d e f g h i j k l s3250-068 cn26 cn27 cn28.

  • Page 305

    10-10 phaser 3250 laser printer service manual plug/jack and wiring diagrams notations used in the wiring diagrams the following table lists the symbols used in the wiring diagrams. Symbol description denotes a plug. Denotes a jack. Denotes pin yy and jack yy of the connector pxx and jxx. Denotes a ...

  • Page 306

    Phaser 3250 laser printer service manual 10-11 plug/jack and wiring diagrams denotes the control and its outline in the board. Denotes a connection between parts with harness or wires, attached with signal name/ contents. Denotes the function, and logic value of the signal to operate the function (l...

  • Page 307

    10-12 phaser 3250 laser printer service manual plug/jack and wiring diagrams denotes a photo sensor. Denotes a safety interlock switch. Denotes an on-off switch (single-pole, single- throw switch). Represents an interconnection between parts using wiring harness or wire. Represents an interconnectio...

  • Page 308

    Phaser 3250 laser printer service manual 10-13 plug/jack and wiring diagrams print engine wiring diagrams map 5 - general wiring diagram main controller board cn1 cn13 laser unit smps (lvps) cn10 cn6 con3 con1 con2 ac inlet cn23 paper empty sensor cn25 paper feed sensor cn24 duplex registration sens...

  • Page 309

    10-14 phaser 3250 laser printer service manual plug/jack and wiring diagrams map 6 - main motor, interlock switch, fans, and sensors main controller board cn2 3 4 lsu_5v +5vdc laser unit interlock switch cn13 1 2 3 cn23 3 2 1 gnd dux_sens +3.3vdc +24vdc +5vdc +24vdc +3.3vdc 11 +24vdc 12 regi_clt fan...

  • Page 310

    Phaser 3250 laser printer service manual 10-15 plug/jack and wiring diagrams map 7 - lvps, hvps, fuser, developer unit crum, and power switch main controller board cn10 cn6 +24vdc 1 ther1 ther2 2 s3250-031 3 4 5 cn28 3 2 1 gnd paper_exit +3.3vdc exit sensor con3 con1 lvps (smps) gnd gnd gnd 16 15 14...

  • Page 311

    10-16 phaser 3250 laser printer service manual plug/jack and wiring diagrams map 8 - laser unit main controller board +3.3vdc +3.3vdc +24vdc s3250-032 cn9 laser unit gnd hsync1 lsu_sh1 gnd vdo1_minus vdo1_plus ld_en ld_power1 gnd nc rd- +3.3vac +3.3vac +3.3v p/u led2 +3.3v p/u led1 rd+ td- td+ lsu_5...

  • Page 312

    Phaser 3250 laser printer service manual 10-17 plug/jack and wiring diagrams map 9 - optional tray 2 and control panel main controller board cn14 +24vdc +3.3vdc s3250-033 cn30 optional tray 2 scf_rxd nscf_det scf_txd gnd gnd gnd 9 8 7 6 5 4 3 2 1 +24vac +3.3vac +3.3vac 1 2 3 4 5 6 7 8 9 1 2 3 4 5 cn...

  • Page 313

    10-18 phaser 3250 laser printer service manual plug/jack and wiring diagrams.

  • Page 314: Contents...

    A appendix reference contents... ■ phaser 3250 menu map ■ updating firmware ■ resetting firmware ■ acronyms and abbreviations.

  • Page 315: Phaser 3250 Menu Map

    A-2 phaser 3250 laser printer service manual reference phaser 3250 menu map [menu map] 5. System setup 6. Emulation 7. Network 2. Layout 3. Paper 4. Graphic language: english power save: [15] min auto continue: on altitude adj: normal auto cr: lf job timeout: 15 maintenance *clean drum *clean fuser ...

  • Page 316: Updating Firmware

    Phaser 3250 laser printer service manual a-3 reference updating firmware 1. Down load the applicable files from the xerox support web site. Unzip (decompress) the files. 2. Be sure your appropriate firmware updating option (network or usb) is available and connected. 3. Reboot the printer. Network c...

  • Page 317

    A-4 phaser 3250 laser printer service manual reference 8. Click the browse button and locate the “*.Fls” file on your computer. Select the “*.Fls” file and click open. 9. Click the blue button to start the firmware update process. 10. A status window is displayed. 11. The red led on the printer’s co...

  • Page 318

    Phaser 3250 laser printer service manual a-5 reference usb connection normal method 1. Ensure the printer is connected to the computer with a usb connection. 2. Verify that you have downloaded the “*.Fls” file. 3. At the dos prompt, verify that you’re at the root directory of the file. Type usblist2...

  • Page 319: Resetting Firmware

    A-6 phaser 3250 laser printer service manual reference resetting firmware usb connection 1. Ensure the printer is connected to the computer with a usb connection. 2. Verify that you have downloaded the reset_xerox.Lt file. 3. At the dos prompt, verify that you’re at the root directory of the files. ...

  • Page 320

    Phaser 3250 laser printer service manual a-7 reference 6. The about printer page is displayed. On the left side, expand general, and click resets. 7. The resets window is displayed. Select the appropriate option to restore the printer information. 8. Click restore defaults. 9. The microsoft internet...

  • Page 321

    A-8 phaser 3250 laser printer service manual reference network default 10. For restoring network default, a message window is displayed. Click ok. 11. The completion window is displayed. Click ok to close the window. 12. The printer is turned off. 13. Turn on the printer..

  • Page 322: Acronyms and Abbreviations

    Phaser 3250 laser printer service manual a-9 reference acronyms and abbreviations acronym description a3 paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches). A4 paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches). A5 paper size 148 millimeters (5.82 inche...

  • Page 323

    A-10 phaser 3250 laser printer service manual reference dpi dot per inch drv drive dup duplex duplex 2-sided printing ec european community eec european economic community eeprom electrically erasable programmable read-only memory eom end of message esa electric static attachment esd electrostatic d...

  • Page 324

    Phaser 3250 laser printer service manual a-11 reference ld laser diode led light emitting diode lef long-edge feed lsu laser scanning unit ltr letter size paper (8.5 x 11 inches) lvps low-voltage power supply mac media access control mb mega byte mhz mega hertz mm millimeters mot motor mpt multi-pur...

  • Page 325

    A-12 phaser 3250 laser printer service manual reference rls release rom read-only memory ros raster output scanner - laser unit sef short-edge feed smps switching mode power supply snr sensor sol solenoid sos start of scan spool simultaneous peripheral operations online sts soft touch sensor sync sy...

  • Page 326: Index

    Phaser 3250 laser printer service manual i – 1 index numerics 250-sheet feeder description, 1-8 operation, 2-7 part number, 9-6, 9-32 removal, 8-78 wiring diagram, 10-13, 10-17 a abbreviation error message, 3-5 phaser 3250, a-9 ac power troubleshooting, 4-8 actuator duplex actuator part number, 9-19...

  • Page 327

    I – 2 phaser 3250 laser printer service manual drive assembly operation, 2-2, 2-8 part number, 9-6, 9-22 removal, 8-60 duplex actuator part number, 9-19 removal, 8-47 duplex rear cover assembly part number, 9-6 duplex registration sensor p/j location, 10-6 wiring diagram, 10-13, 10-14 duplex unit op...

  • Page 328

    Phaser 3250 laser printer service manual i – 3 hvps operation, 2-18 p/j location, 10-7 part number, 9-6 removal, 8-64 wiring diagram, 10-13, 10-15 i image specifications, 1-15 information pages print method, 1-26 interlock switch p/j location, 10-6 wiring diagram, 10-13, 10-14 j jam errors, 2-24, 3-...

  • Page 329

    I – 4 phaser 3250 laser printer service manual n network restore setting, a-6 non-xerox print cartridge, 1-20 o operating environment, 1-12 operating systems common problems linux, 4-13 macintosh, 4-12 windows, 4-12 specifications, 1-11 troubleshooting, 4-12 optional 250-sheet feeder description, 1-...

  • Page 330

    Phaser 3250 laser printer service manual i – 5 pressure roller operation, 2-10 roller #1 part number, 9-26 removal, 8-20 roller #2 part number, 9-26 removal, 8-22 print cartridge cleaning, 7-3 consumables, 1-10 non-xerox print cartridge, 1-20 operation, 2-12 part number, 9-6, 9-34 print life, 1-10 r...

  • Page 331

    I – 6 phaser 3250 laser printer service manual registration roller part number, 9-17 removal, 8-40 s safety features, 2-10 precautions, 1-v service, 1-vii symbols, 1-iv sensor exit sensor operation, 2-16 p/j location, 10-6 part number, 9-26 removal, 8-55 wiring diagram, 10-13, 10-15 feed sensor p/j ...

  • Page 332

    Phaser 3250 laser printer service manual i – 7 w warm-up time, 1-11, 1-14 windows common problems, 4-12 operating system, 1-11 wiring diagram 250-sheet feeder, 10-17 control panel, 10-17 crum board, 10-15 dc fan, 10-14 duplex registration sensor, 10-14 exit sensor, 10-15 feed sensor, 10-14 fuser, 10...

  • Page 333

    I – 8 phaser 3250 laser printer service manual.

  • Page 335

    701p47817.