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Xerox Phaser 3635 Service Manual

Other manuals for Phaser 3635: User Manual, System Administration Manual, Service Manual

Summary of Phaser 3635

  • Page 1

    Xerox phaser 3635 mfp service manual.

  • Page 2

    I phaser 3635mfp introduction draft 4 introduction about this manual .......................................................................................................... Iii warnings, cautions and notes ....................................................................................... Iii...

  • Page 3

    Iii phaser 3635mfp about this manual, warnings, cautions and notes introduction draft 4 about this manual this manual is part of a multinational service documentation system that is structured in the standard xerox service manual format. Organization the service manual is the document used as the pr...

  • Page 4

    Iv phaser 3635mfp safety precautions draft 4 introduction safety precautions follow these safety, esd, and servicing precautions to prevent personal injury and equipment damage. 1. Ensure that all built in protective devices are in place. Restore any missing protective shields. 2. Make sure there ar...

  • Page 5

    V phaser 3635mfp health and safety incident reporting introduction draft 4 health and safety incident reporting i. Summary this section defines requirements for notification of health and safety incidents involving xerox products (equipment and materials) at customer locations. Ii. Scope xerox corpo...

  • Page 6

    1-1 phaser 3635mfp service call procedures draft 4 1 service call procedures scp 1 initial actions........................................................................................................ 1-3 scp 2 first call actions .......................................................................

  • Page 7

    1-3 phaser 3635mfp scp 1, scp 2 service call procedures draft 4 scp 1 initial actions initial actions are used to gather information on the machine performance start a service call with scp 1 and end with scp 6 final actions. Also refer to scp 7 machine configurations and options. Procedure warning ...

  • Page 8

    1-4 phaser 3635mfp scp 3, scp 4 draft 4 service call procedures scp 3 normal call actions normal call actions are used to determine the reason for the service call. Procedure note: if a fault message appears at any time. Refer directly to the rap for the fault message and perform the procedure. If p...

  • Page 9

    1-5 phaser 3635mfp scp 4, scp 5 service call procedures draft 4 machine settings to make any adjustments to the machine, refer to adj 1.1 machine settings. Additional information if necessary, refer to the following general procedures and information: • gp 1 diagnostics entry • gp 2 fault codes and ...

  • Page 10

    1-6 phaser 3635mfp scp 5, scp 6 draft 4 service call procedures hfsi the high frequency service items are shown in table 2. To change hfsi settings, refer to gp 16 high frequency service items. Scp 6 final actions final actions are used to evaluate the total operation of the system and to identify t...

  • Page 11

    1-7 phaser 3635mfp scp 7 service call procedures draft 4 scp 7 machine configurations and options machine configurations and options the phaser 3635mfp is available in 2 configurations. Refer to table 1 for the basic configura- tions and customer options. This service manual covers all configuration...

  • Page 12

    2-1 phaser 3635mfp status indicator raps draft 4 2 status indicator raps chain 1 - standby power 01-100 door open rap .................................................................................................. 2-3 01-110 fuser door open rap........................................................

  • Page 13

    2-3 phaser 3635mfp 01-100, 01-110 status indicator raps draft 4 01-100 door open rap 01-100 the machine has detected that the front door is open. When the front door is open there is no +24v supply to the motors or the hvps. Procedure warning switch off the electricity to the machine. Disconnect the...

  • Page 14

    2-4 phaser 3635mfp 01-700, 01a draft 4 status indicator raps 01-700 stapler door open rap 01-700 the machine has detected that the stapler door is open. When the stapler door is open there is no +24v to the stapler. Procedure warning switch off the electricity to the machine. Disconnect the power co...

  • Page 15

    2-5 phaser 3635mfp 01a status indicator raps draft 4 11. Sequentially reconnect each connector onto the main pwb. If the faulty circuit is identi- fied, repair the wiring or install components as necessary. If the machine still fails to switch on perform of7 main pwb check rap. 12. Reconnect all con...

  • Page 16

    2-7 phaser 3635mfp 02-100, 200 status indicator raps draft 4 02-100, 200 usb faults rap 02-100 the usb device is invalid. Only scsi type memory is supported. 02-200 the usb memory is full or there is no response from the usb memory. Procedure warning switch off the electricity to the machine. Discon...

  • Page 17

    2-9 phaser 3635mfp 03-200, 210, 220, 230, 240, 250, 03-300, 310, 320, status indicator raps draft 4 03-200, 210, 220, 230, 240, 250 msok faults rap these are the faults displayed when the machine encounters msok problems. The faults are listed in code order, together with any recommended actions. Me...

  • Page 18

    2-10 phaser 3635mfp 03-410, 411, 412, 03-420, 421, 422 draft 4 status indicator raps 03-410, 411, 412 tray 1 paper information mismatch rap 03-410 the machine has detected a tray 1 paper colour, type or size mismatch during a print job. 03-411 the machine has detected a tray 1 paper type mismatch du...

  • Page 19

    2-11 phaser 3635mfp 03-450, 03-510, 520, 558, 559 status indicator raps draft 4 03-450 bypass tray paper information mismatch rap 03-450 the machine has detected a bypass tray paper colour, type or size mismatch during a print job. Procedure warning switch off the electricity to the machine. Disconn...

  • Page 20

    2-12 phaser 3635mfp 03-600, 03-800 draft 4 status indicator raps 03-600 memory failure rap 03-600 the machine has detected a memory access failure. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need ...

  • Page 21

    2-13 phaser 3635mfp 03-900, 03-940 status indicator raps draft 4 03-900 main pwb to gui communications fault rap 03-900 a user interface to main pwb communications error has been detected. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply...

  • Page 22

    2-14 phaser 3635mfp 03-970 draft 4 status indicator raps 03-970 main pwb watchdog detects software lockup rap 03-970 the main pwb software has stopped responding. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks th...

  • Page 23

    2-15 phaser 3635mfp 05-100, 05-500 status indicator raps draft 4 05-100 dadf jam 1 rap 05-100 the lead edge of the document failed to actuate the scan sensor within the correct time after registration solenoid actuation. Procedure warning switch off the electricity to the machine. Disconnect the pow...

  • Page 24

    2-16 phaser 3635mfp 05-600, 05-700 draft 4 status indicator raps 05-600 dadf jam 6 rap 05-600 the machine has detected that a dadf sensor is actuated when the machine is switched on. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while...

  • Page 25

    2-17 phaser 3635mfp 05-900, 05-920 status indicator raps draft 4 05-900 dadf jam 0 rap 05-900 the lead edge of the document failed to actuate the registration sensor within the cor- rect time. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer su...

  • Page 26

    2-19 phaser 3635mfp 06-100, 06-200 status indicator raps draft 4 06-100, 06-200 lsu error rap 06-100 the machine has detected that the lsu did not reach a ready state within the correct time. 06-200 the machine did not detect the laser beam within the correct time. Procedure warning switch off the e...

  • Page 27

    2-21 phaser 3635mfp 07-110, 07-130 status indicator raps draft 4 07-110 paper empty at tray 1 rap 07-110 the machine has detected that tray 1 is empty. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not n...

  • Page 28

    2-22 phaser 3635mfp 07-210, 07-230 draft 4 status indicator raps 07-210 paper empty at tray 2 rap 07-210 the machine has detected that tray 2 is empty. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not n...

  • Page 29

    2-23 phaser 3635mfp 07-230, 07-231 status indicator raps draft 4 • tray 2 assembly, pl 8.15 item 28. B. Perform of7 main pwb check rap. 07-231 check the tray feed area rap 07-231 the machine has detected that paper is jammed in the tray 2 paper feeding area at power on. Procedure warning switch off ...

  • Page 30

    2-24 phaser 3635mfp 07-500, 07-530 draft 4 status indicator raps 07-500 paper empty at bypass tray rap 07-500 the machine has detected a failure to feed from the bypass tray. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while perform...

  • Page 31

    2-25 phaser 3635mfp 08-100, 08-200 status indicator raps draft 4 08-100 jam 1 rap 08-100 the lead edge of the document failed to actuate the fuser exit sensor within the correct time after registration. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the c...

  • Page 32

    2-26 phaser 3635mfp 08-500, 08-600 draft 4 status indicator raps 08-500 jam 2 rap 08-500 the trail edge of the document failed to deactuate the exit sensor within the correct time after registration. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the cust...

  • Page 33

    2-27 phaser 3635mfp 08-610, 08-700 status indicator raps draft 4 08-610 duplex jam 1 rap 08-610 the lead edge of the document failed to actuate the registration sensor after the duplex jam 1 sensor within the correct time. Procedure warning switch off the electricity to the machine. Disconnect the p...

  • Page 34

    2-29 phaser 3635mfp 09-100, 09-350 status indicator raps draft 4 09-100 toner low rap 09-100 the machine has detected that the print cartridge is almost empty. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that ...

  • Page 35

    2-30 phaser 3635mfp 09-450, 09-550, 820, 830 draft 4 status indicator raps 09-450 replace drum rap 09-450 the print cartridge has reached the end of the design life of 10,000 print pages. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply ...

  • Page 36

    2-31 phaser 3635mfp 10-100, 200, 10-300 status indicator raps draft 4 10-100, 200 open fuser error/low heat error rap 10-100 during normal operation, the temperature of the fuser has dropped below the operating level. 10-200 the fuser has failed to reach the correct operating temperature. Procedure ...

  • Page 37

    2-32 phaser 3635mfp 10-500, 10-510 draft 4 status indicator raps 10-500 fuser warning rap 10-500 the machine has detected that the fuser assembly is near the end of its life. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while perform...

  • Page 38

    2-33 phaser 3635mfp 14-100 status indicator raps draft 4 14-100 ccd lock rap 14-100 the machine has detected a mechanical fault with the ccd module. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need...

  • Page 39

    2-35 phaser 3635mfp 15-100 to 15-500 status indicator raps draft 4 15-100 to 15-500 scan to e-mail faults rap these are the faults displayed when the machine encounters scan to e-mail problems. The faults are listed in code order, together with any recommended action. Please note that service action...

  • Page 40

    2-36 phaser 3635mfp 15-100 to 15-500 draft 4 status indicator raps 15-510 scan error the machine has detected an error with the scanner. Check the scanner, refer to the 14-100 ccd lock rap. 15-520 stop pressed from mfp the user has cancelled the email job. 15-600 authentication required the mail ser...

  • Page 41

    2-37 phaser 3635mfp 17-100 to 610 status indicator raps draft 4 17-100 to 610 network controller faults rap these are the faults displayed when the machine encounters network controller problems. The faults are listed in code order, together with any recommended actions. Please note that the service...

  • Page 42

    2-38 phaser 3635mfp 17-700 to 810, 17-900 draft 4 status indicator raps 17-700 to 810 server error rap 17-700 a bootp server error has occurred but the automatic assigning of an ip address is working. 17-710 a bootp server error has occurred and the automatic assigning of an ip address is not workin...

  • Page 43

    2-39 phaser 3635mfp 20-100 to 20-900 status indicator raps draft 4 20-100 to 20-900 fax faults rap these are the faults displayed when the machine encounters fax problems. The faults are listed in code order, together with any recommended actions. Please note that the service actions are limited. If...

  • Page 44

    2-40 phaser 3635mfp 20a draft 4 status indicator raps 20a fax faults without a code rap use this rap when the machine has a fax fault but does not display a code. If a fax fault code is displayed, go to the 20-100 to 20-900 fax faults rap. Procedure warning switch off the electricity to the machine....

  • Page 45

    2-41 phaser 3635mfp of1 status indicator raps draft 4 of1 audible noise rap use this rap to isolate and identify the source of unusual noises. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need elect...

  • Page 46

    2-42 phaser 3635mfp of1, of2 draft 4 status indicator raps • install new components as necessary, pl 14.10. Of2 ui touch screen error rap use this rap to solve ui touch screen problems when the machine has power but either the display is missing, is too dark or the ui screen responds incorrectly or ...

  • Page 47

    2-43 phaser 3635mfp of3, of4 status indicator raps draft 4 of3 air systems rap use this rap to diagnose faulty machine fans. Faulty fans can cause image quality defects, odours or overheating. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer su...

  • Page 48

    2-44 phaser 3635mfp of5, of6 draft 4 status indicator raps of5 stapler fault rap use this rap if the stapler fails to operate. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electric...

  • Page 49

    2-45 phaser 3635mfp of7 status indicator raps draft 4 of7 main pwb check rap use this rap to check the main pwb. This rap must be performed before a new main pwb is installed. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while perfor...

  • Page 50

    3-1 phaser 3635mfp image quality draft 4 3 image quality raps image quality raps iq1 image quality entry rap ......................................................................................... 3-3 iq2 blank copies rap................................................................................

  • Page 51

    3-3 phaser 3635mfp iq1 image quality draft 4 iq1 image quality entry rap use this rap to determine the source of an image quality problem. Initial actions • check the condition of the paper. Do not use incorrectly cut paper, damp paper, paper with rough edges, badly drilled paper, paper with wrapper...

  • Page 52

    3-4 phaser 3635mfp iq1 draft 4 image quality part images and missing images incomplete or missing images. 1 print damage creases, curl, cuts, folds, wrinkles, or embossed marks are visible on the print. 1, 3, 4, 5, 6, 8 repeat images refer to offsetting defects and residual image defects. 1, 5 resid...

  • Page 53

    3-5 phaser 3635mfp iq1 image quality draft 4 figure 1 test pattern 1, 2, 9, 10, 17 and 18 figure 2 test pattern 3, 11 and 19 n/a blank copy 0% area coverage. Background defects, black spots, black lines, scratches, beads. Table 2 internal test patterns number description purpose.

  • Page 54

    3-6 phaser 3635mfp iq1 draft 4 image quality figure 3 test pattern 4 and 12 figure 4 test pattern 5 and 13.

  • Page 55

    3-7 phaser 3635mfp iq1 image quality draft 4 figure 5 test pattern 6 and 14 figure 6 test pattern 7 and 15.

  • Page 56

    3-8 phaser 3635mfp iq1, iq2 draft 4 image quality figure 7 test pattern 8 and 16 iq2 blank copies rap use this rap when the machine produces blank copies. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do no...

  • Page 57

    3-9 phaser 3635mfp iq3, iq4 image quality draft 4 iq3 black copies or prints rap use this rap when the machine produces black copies and prints. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need ele...

  • Page 58

    3-10 phaser 3635mfp iq5, iq6 draft 4 image quality iq5 vertical black lines or bands rap use this rap when there are black lines or bands along the process direction, as shown in fig- ure 1. Figure 1 vertical black line and band procedure warning switch off the electricity to the machine. Disconnect...

  • Page 59

    3-11 phaser 3635mfp iq7 image quality draft 4 iq7 light image rap use this rap when the machine produces light images in all modes, as shown in figure 1. Figure 1 light image procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while perform...

  • Page 60

    3-12 phaser 3635mfp iq8, iq9 draft 4 image quality iq8 dark image rap use this rap when the machine produces dark images in all modes. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. ...

  • Page 61

    3-13 phaser 3635mfp iq10 image quality draft 4 iq10 ghost images rap use this rap when the printed sheets have ghost images, as shown in figure 1. Figure 1 ghost images procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing ta...

  • Page 62

    3-14 phaser 3635mfp iq11, iq12 draft 4 image quality iq11 stains on back of paper rap use this rap when the printed sheets have stains on the non-image side of the paper. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing ...

  • Page 63

    3-15 phaser 3635mfp iq13, iq14 image quality draft 4 iq13 partial blank image (not periodic) rap use this rap when the printed sheets have blank areas, that do not form a regular pattern. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply ...

  • Page 64

    3-16 phaser 3635mfp iq15, iq16 draft 4 image quality iq15 different image density (left and right) rap use this rap when the printed sheets have different areas of image density across the pro- cess direction. An example is shown in figure 1. Figure 1 image density procedure warning switch off the e...

  • Page 65

    3-17 phaser 3635mfp iq16, iq17 image quality draft 4 4. Install new components as necessary. 5. Check the condition of the fuser assembly. Install new components as necessary, pl 10.10 to pl 10.15. 6. Perform of7 main pwb check rap. Iq17 periodic printing defects check rap use this rap when the prin...

  • Page 66

    3-18 phaser 3635mfp iq18, iq19 draft 4 image quality iq18 dadf lead edge offset rap use this rap when copies from the dadf have lead edge offset. Procedure warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need el...

  • Page 67

    3-19 phaser 3635mfp iqs 1 image quality draft 4 iqs 1 solid area density documents test pattern: solid area density scales, 82e8230 (sir 542.00) or 82p448 (sir 494.00). Specification make a copy of the test pattern. Compare the copy with the solid area density scale. The den- sity of the 1.0 areas o...

  • Page 68

    3-20 phaser 3635mfp iqs 2, iqs 3 draft 4 image quality iqs 2 skew documents test pattern: 82e2020 (8.5 x 11) or 82e2010 (a4). Specification refer to table 1. Iqs 3 registration documents test pattern: 82e2020 (8.5 x 11) or 82e2010 (a4). Specifications refer to table 1. Corrective action go to the iq...

  • Page 69

    4-1 phaser 3635mfp repairs and adjustments draft 4 4 repairs and adjustments reps 1 - standby power rep 1.1 smps................................................................................................................ 4-3 rep 1.2 hvps .............................................................

  • Page 70

    4-3 phaser 3635mfp rep 1.1 repairs and adjustments draft 4 rep 1.1 smps parts list on pl 1.12 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Movi...

  • Page 71

    4-4 phaser 3635mfp rep 1.2 draft 4 repairs and adjustments rep 1.2 hvps parts list on pl 1.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Movi...

  • Page 72

    4-5 phaser 3635mfp rep 2.1 repairs and adjustments draft 4 rep 2.1 user interface assembly parts list on pl 2.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause de...

  • Page 73

    4-6 phaser 3635mfp rep 2.2 draft 4 repairs and adjustments rep 2.2 ui pwb and touch screen parts list on pl 2.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause de...

  • Page 74

    4-7 phaser 3635mfp rep 2.2 repairs and adjustments draft 4 3. If necessary, remove the touch screen, pl 2.10 item 25, and the touch screen housing, pl 2.10 item 26,from the user interface assembly. Replacement 1. Replacement is the reverse of the removal procedure..

  • Page 75

    4-9 phaser 3635mfp rep 3.1 repairs and adjustments draft 4 rep 3.1 main pwb parts list on pl 3.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. ...

  • Page 76

    4-10 phaser 3635mfp rep 3.2 draft 4 repairs and adjustments rep 3.2 usb pwb and harness parts list on pl 3.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death...

  • Page 77

    4-11 phaser 3635mfp rep 4.1 repairs and adjustments draft 4 rep 4.1 main bldc motor parts list on pl 4.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or ...

  • Page 78

    4-13 phaser 3635mfp rep 5.1, rep 5.2 repairs and adjustments draft 4 rep 5.1 dadf door open sensor parts list on pl 5.40 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can ...

  • Page 79

    4-14 phaser 3635mfp rep 5.2, rep 5.3 draft 4 repairs and adjustments replacement warning ensure all ground leads are connected. 1. Replacement is the reverse of the removal procedure. Rep 5.3 dadf registration and scan sensors parts list on pl 5.35 removal warning switch off the electricity to the m...

  • Page 80

    4-15 phaser 3635mfp rep 5.4 repairs and adjustments draft 4 rep 5.4 dadf transport assembly and dadf feed assembly parts list on pl 5.30 and pl 5.35 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need e...

  • Page 81

    4-16 phaser 3635mfp rep 5.4 draft 4 repairs and adjustments figure 2 feed assembly removal replacement warning ensure all ground leads are connected. 1. Replacement is the reverse of the removal procedure. Make sure the document detect sensor harness is routed correctly before reinstalling the feed ...

  • Page 82

    4-17 phaser 3635mfp rep 5.5 repairs and adjustments draft 4 rep 5.5 dadf drive assembly parts list on pl 5.40 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death...

  • Page 83

    4-18 phaser 3635mfp rep 5.6, rep 5.7 draft 4 repairs and adjustments rep 5.6 dadf paper length sensor parts list on pl 5.20 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity c...

  • Page 84

    4-19 phaser 3635mfp rep 5.7 repairs and adjustments draft 4 figure 2 correct installation 2. Replacement is the reverse of the removal procedure. 1 when installing the pickup assembly ensure that the peg is correctly located under the lever pickup assembly lever attached to document gate.

  • Page 85

    4-21 phaser 3635mfp rep 6.1, rep 6.2 repairs and adjustments draft 4 rep 6.1 lsu parts list on pl 6.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or inj...

  • Page 86

    4-23 phaser 3635mfp rep 7.1, rep 7.2 repairs and adjustments draft 4 rep 7.1 bypass feed assembly parts list on pl 7.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can c...

  • Page 87

    4-24 phaser 3635mfp rep 7.3, rep 7.4 draft 4 repairs and adjustments rep 7.3 bypass pickup roll parts list on pl 7.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cau...

  • Page 88

    4-25 phaser 3635mfp rep 7.5 repairs and adjustments draft 4 rep 7.5 bypass paper empty sensor parts list on pl 7.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause...

  • Page 89

    4-27 phaser 3635mfp rep 8.1 repairs and adjustments draft 4 rep 8.1 registration roll clutch parts list on pl 8.25 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause ...

  • Page 90

    4-29 phaser 3635mfp rep 9.1 repairs and adjustments draft 4 rep 9.1 crum pwb parts list on pl 9.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury....

  • Page 91

    4-31 phaser 3635mfp rep 10.1, rep 10.2 repairs and adjustments draft 4 rep 10.1 duplex motor parts list on pl 10.20 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause...

  • Page 92

    4-32 phaser 3635mfp rep 10.3 draft 4 repairs and adjustments rep 10.3 front duplex guide assembly parts list on pl 10.22 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can ...

  • Page 93

    4-33 phaser 3635mfp rep 10.3, rep 10.4 repairs and adjustments draft 4 figure 2 front duplex guide assembly removal 9. If necessary remove the tray 1 paper empty sensor, pl 10.22 item 1 from the front duplex guide. Replacement 1. Replacement is the reverse of the removal procedure. Rep 10.4 exit rol...

  • Page 94

    4-34 phaser 3635mfp rep 10.5, rep 10.6 draft 4 repairs and adjustments rep 10.5 fuser terminal parts list on pl 10.25 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cau...

  • Page 95

    4-35 phaser 3635mfp rep 10.6 repairs and adjustments draft 4 figure 2 left harness disconnection 4. Carefully remove the heat lamp from the fuser assembly by withdrawing it through the right end of the fuser, figure 3. Figure 3 heat lamp removal replacement 1. Replacement is the reverse of the remov...

  • Page 96

    4-37 phaser 3635mfp rep 14.1 repairs and adjustments draft 4 rep 14.1 scanner assembly parts list on pl 14.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death...

  • Page 97

    4-38 phaser 3635mfp rep 14.2 draft 4 repairs and adjustments rep 14.2 scanner components parts list on pl 14.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause dea...

  • Page 98

    4-39 phaser 3635mfp rep 14.2 repairs and adjustments draft 4 figure 3 ccd module removal 6. If necessary, remove the scan motor drive assembly, pl 14.10 item 6. Remove the scan motor, pl 14.10 item 10 from the drive assembly. 7. If necessary, remove the ccd module belt, pl 14.10 item 17. Replacement...

  • Page 99

    4-41 phaser 3635mfp rep 28.1 repairs and adjustments draft 4 rep 28.1 external covers parts list on pl 28.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death ...

  • Page 100

    4-42 phaser 3635mfp rep 28.2 draft 4 repairs and adjustments rep 28.2 outbin assembly parts list on pl 28.10 removal warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death ...

  • Page 101

    4-43 phaser 3635mfp rep 28.2, rep 28.3 repairs and adjustments draft 4 figure 2 outbin assembly removal replacement 1. Replacement is the reverse of the removal procedure. Rep 28.3 front mid cover parts list on pl 28.10 removal warning switch off the electricity to the machine. Disconnect the power ...

  • Page 102

    4-45 phaser 3635mfp adj 1.1 repairs and adjustments draft 4 adj 1.1 machine settings purpose to correctly set up the machine. Procedure all adjustments to the machines settings are made via dc131 nvm read/write and gp 4 sys- tem administration tools. Go to the relevant procedure..

  • Page 103

    4-47 phaser 3635mfp adj 5.1 repairs and adjustments draft 4 adj 5.1 dadf side edge registration adjustment purpose to correctly set the dadf side edge registration. Procedure perform the following: 1. Remove the input tray assembly, pl 5.15 item 2. 2. Remove the lower cover, pl 5.15 item 1. 3. Caref...

  • Page 104

    4-49 phaser 3635mfp adj 8.1 repairs and adjustments draft 4 adj 8.1 lead edge registration adjustment purpose to measure and adjust lead edge image to paper registration. Check note: both the check and the adjustment use an internal test pattern. Both are performed in diagnostics. Check the lead edg...

  • Page 105

    4-50 phaser 3635mfp adj 8.1, adj 8.2 draft 4 repairs and adjustments 6. Select read/write. Enter a new value as follows: • to increase the lead edge registration (move the abc line away from the paper edge), enter a value larger than the current value. • to decrease the lead edge registration (move ...

  • Page 106

    4-51 phaser 3635mfp adj 8.2 repairs and adjustments draft 4 5. Measure the distance between the lead edge of the paper and the adg line on the printed test pattern, figure 1. Figure 1 test pattern 7 6. If the distance measured is not 12.7mm (0.5 inch) +/-3mm (1/8 inch), perform the adjust- ment. Adj...

  • Page 107

    5-1 phaser 3635mfp parts list draft 4 5 parts list pl 1 - standby power pl 1.10 hvps ................................................................................................................. 5-3 pl 1.12 smps........................................................................................

  • Page 108

    5-3 phaser 3635mfp pl 1.10 parts list draft 4 pl 1.10 hvps item part description 1 – tray 1 paper empty sensor harness (not spared) 2 – hvps harness (not spared) 3 105n02141 hvps (rep 1.2) 4 – hvps insulation sheet (not spared) 5 – hvps shield (not spared) 6 – hvps assembly (not spared).

  • Page 109

    5-4 phaser 3635mfp pl 1.12 draft 4 parts list pl 1.12 smps item part description 1 127n07354 smps fan 2 – smps cover (not spared) 3 105n02119 smps (110v) (rep 1.1) – 105n02143 smps (220v) (rep 1.1) 4 – smps harness (not spared) 5 – smps insulation sheet (not spared) 6 – main power socket (not spared...

  • Page 110

    5-5 phaser 3635mfp pl 2.10 parts list draft 4 pl 2.10 user interface item part description 1 140n63296 front cover panel 2 – key harness (p/o pl 2.10 item 27) 3 – sub-key harness (p/o pl 2.10 item 27) 4 091n80272 start button label (english) – 091n80276 start button label (french) – 091n80275 start ...

  • Page 111

    5-6 phaser 3635mfp pl 3.10 draft 4 parts list pl 3.10 main pwb and main drive assembly item part description 1 – main drive assembly (ref: pl 4.10 item 7) 2 130n01532 speaker 3 140n63305 fax pwb (serial) – 140n63304 fax pwb (parallel) 4 – fax harness (not spared) 5 – fax cover (not spared) 6 140n632...

  • Page 112

    5-7 phaser 3635mfp pl 4.10 parts list draft 4 pl 4.10 main drive assembly item part description 1 127n07557 main bldc motor (mot04-100) (rep 4.1) 2 – gear bracket (p/o pl 4.10 item 7) 3 – motor bracket (p/o pl 4.10 item 7) 4 – gear (92/61) (p/o pl 4.10 item 7) 5 – gear (113/33) (p/o pl 4.10 item 7) ...

  • Page 113

    5-8 phaser 3635mfp pl 5.10 draft 4 parts list pl 5.10 dadf (1 of 7) item part description 1 101n01421 dadf (complete) 2 – dadf lower cover assembly (p/o pl 5.10 item 1) 3 – dadf door assembly (ref: pl 5.25 item 1) 4 – feed assembly (ref: pl 5.30 item 1) 5 – drive assembly (ref: pl 5.40 item 1) 6 – t...

  • Page 114

    5-9 phaser 3635mfp pl 5.15 parts list draft 4 pl 5.15 dadf (2 of 7) item part description 1 – lower cover (p/o pl 5.10 item 1) 2 – input tray assembly (ref: pl 5.20 item 13) 3 – solenoid damper (p/o pl 5.10 item 1) 4 121n01160 dadf lift solenoid (sol05-320) (rep 5.2) 5 – tray extension (p/o pl 5.10 ...

  • Page 115

    5-10 phaser 3635mfp pl 5.20 draft 4 parts list pl 5.20 dadf (3 of 7) item part description 1 – input tray (p/o pl 5.20 item 13) 2 – document guide (rear) (p/o pl 5.20 item 13) 3 – document guide (front) (p/o pl 5.20 item 13) 4 – document guide rack (p/o pl 5.20 item 13) 5 – pinion gear (p/o pl 5.20 ...

  • Page 116

    5-11 phaser 3635mfp pl 5.25 parts list draft 4 pl 5.25 dadf (4 of 7) item part description 1 – dadf door assembly (complete) (p/o pl 5.10 item 1) 2 130n01533 pickup roll assembly (rep 5.7) 3 – bush (p/o pl 5.10 item 1) 4 – document gate (p/o pl 5.10 item 1) 5 – dadf door (p/o pl 5.10 item 1) 6 – gui...

  • Page 117

    5-12 phaser 3635mfp pl 5.30 draft 4 parts list pl 5.30 dadf (5 of 7) item part description 1 022n02359 feed assembly (complete) (rep 5.4) 2 003n01030 retard pad assembly 3 – retard pad spring (p/o pl 5.30 item 1) 4 – feed roll idler (p/o pl 5.30 item 1) 5 – upper cover (p/o pl 5.30 item 1) 6 – mylar...

  • Page 118

    5-13 phaser 3635mfp pl 5.35 parts list draft 4 pl 5.35 dadf (6 of 7) item part description 1 – transport assembly frame (p/o pl 5.35 item 14) 2 – white bar plate (p/o pl 5.35 item 14) 3 – white bar plate spring (p/o pl 5.35 item 14) 4 – bearing (p/o pl 5.35 item 14) 5 – ground strip (p/o pl 5.35 ite...

  • Page 119

    5-14 phaser 3635mfp pl 5.40 draft 4 parts list pl 5.40 dadf (7 of 7) item part description 1 007n01595 drive assembly (complete) (rep 5.5) 2 127n07562 scan motor (mot05-200) (rep 5.5) 3 121n01161 registration solenoid (sol05-310) (rep 5.5), pickup solenoid (sol05-300) (rep 5.5) 4 – pickup idler gear...

  • Page 120

    5-15 phaser 3635mfp pl 6.10 parts list draft 4 pl 6.10 lsu item part description 1 122n00259 lsu (rep 6.1) 2 152n11753 lsu interlock switch (rep 6.2).

  • Page 121

    5-16 phaser 3635mfp pl 7.10 draft 4 parts list pl 7.10 bypass feed assembly (1 of 2) item part description 1 130n01274 bypass paper empty sensor (q07- 510) (rep 7.5) 2 – clutch spring (p/o pl 7.10 item 29) 3 – baffle lift spring (p/o pl 7.10 item 29) (mexico) 4 – bypass feed solenoid (sol08-500) (p/...

  • Page 122

    5-17 phaser 3635mfp pl 7.12 parts list draft 4 pl 7.12 bypass feed assembly (2 of 2) item part description 1 – feed idler holder (p/o pl 7.10 item 29) 2 – lower exit idler spring (p/o pl 7.10 item 29) 3 – feed idler shaft (p/o pl 7.10 item 29) 4 – feed idler shaft holder (p/o pl 7.10 item 29) 5 – fe...

  • Page 123

    5-18 phaser 3635mfp pl 7.15 draft 4 parts list pl 7.15 front cover assembly item part description 1 – front cover (p/o pl 7.15 item 15) 2 – lower bypass tray cover (p/o pl 7.15 item 15) 3 – front document guide (p/o pl 7.15 item 15) 4 – rear document guide (p/o pl 7.15 item 15) 5 – release latch (p/...

  • Page 124

    5-19 phaser 3635mfp pl 8.10 parts list draft 4 pl 8.10 paper tray item part description 1 050n00518 paper tray (complete) 2 – tray empty indicator (p/o pl 8.10 item 1) 3 – right width paper guide (p/o pl 8.10 item 1) 4 – right width paper guide lock assembly (p/o pl 8.10 item 1) 5 – right tray down ...

  • Page 125

    5-20 phaser 3635mfp pl 8.15 draft 4 parts list pl 8.15 tray 2 assembly (1 of 2) item part description 1 – front cover (p/o pl 8.15 item 1) 2 – bottom cross bar (p/o pl 8.15 item 1) 3 – feed roll idler (p/o pl 8.15 item 1) 4 – feed roll idler spring (p/o pl 8.15 item 1) 5 – left cover (p/o pl 8.15 it...

  • Page 126

    5-21 phaser 3635mfp pl 8.17 parts list draft 4 pl 8.17 tray 2 assembly (2 of 2) item part description 1 130n01274 tray 2 paper empty sensor (q07- 210) 2 – tray 2 paper empty sensor actuator (p/o pl 8.15 item 28) 3 – static eliminator fixing (p/o pl 8.15 item 28) 4 – left underside cover (p/o pl 8.15...

  • Page 127

    5-22 phaser 3635mfp pl 8.20 draft 4 parts list pl 8.20 rear cover assembly item part description 1 – magnet (p/o pl 8.20 item 11) 2 – rear cover (p/o pl 8.20 item 11) 3 – sub panel cover (p/o pl 8.20 item 11) 4 – magnet catch (p/o pl 8.20 item 11) 5 – face up cover (p/o pl 8.20 item 11) 6 – label (p...

  • Page 128

    5-23 phaser 3635mfp pl 8.25 parts list draft 4 pl 8.25 registration rolls item part description 1 – grounding plate (not spared) 2 – grounding plate block (not spared) 3 – registration roll (not spared) 4 – feed roll holder (not spared) 5 – rear feed roll holder (not spared) 6 – front feed roll hold...

  • Page 129

    5-24 phaser 3635mfp pl 9.10 draft 4 parts list pl 9.10 print cartridge item part description 1 – print cartridge (not spared) (note) 2 002n02628 transfer roll (note) 3 – spring contacts (not spared) 4 – print cartridge power strip (supply, dev, opc) (not spared) 5 – print cartridge power strip (mhv)...

  • Page 130

    5-25 phaser 3635mfp pl 10.10 parts list draft 4 pl 10.10 fuser assembly (1 of 3) item part description 1 126n00290 fuser assembly (220v) (ref: pl 10.12, pl 10.15) (note) – 126n00291 fuser assembly (110v) (ref: pl 10.12, pl 10.15) (note) note: hfsi. To reset the hsfi count go to gp 16..

  • Page 131

    5-26 phaser 3635mfp pl 10.12 draft 4 parts list pl 10.12 fuser assembly (2 of 3) item part description 1 – upper cover (p/o pl 10.10 item 1) 2 – left lamp cap (p/o pl 10.10 item 1) 3 – right lamp cap (p/o pl 10.10 item 1) 4 – stripper finger spring (p/o pl 10.10 item 1) 5 – static eliminator (p/o pl...

  • Page 132

    5-27 phaser 3635mfp pl 10.15 parts list draft 4 pl 10.15 fuser assembly (3 of 3) item part description 1 – heat roll (p/o pl 10.10 item 1) 2 – pressure roll 1 (p/o pl 10.10 item 1) 3 – pressure roll 2 (p/o pl 10.10 item 1) 4 – fuser idler gear (p/o pl 10.10 item 1) 5 – link jam lever (p/o pl 10.10 i...

  • Page 133

    5-28 phaser 3635mfp pl 10.20 draft 4 parts list pl 10.20 duplex drive assembly item part description 1 127n07558 duplex motor (mot04-300) (rep 10.1) 2 127n07485 fuser fan 3 – duplex motor bracket (p/o pl 10.20 item 13) 4 127n07560 exit motor (mot04-200) (rep 10.2) 5 – exit motor bracket (p/o pl 10.2...

  • Page 134

    5-29 phaser 3635mfp pl 10.22 parts list draft 4 pl 10.22 front duplex guide assembly item part description 1 130n01274 tray 1 paper empty sensor (q07- 110) 2 – kl-clip (p/o pl 10.22 item 15) 3 – front duplex guide (p/o pl 10.22 item 15) 4 – sheet guide (p/o pl 10.22 item 15) 5 – static eliminator (p...

  • Page 135

    5-30 phaser 3635mfp pl 10.23 draft 4 parts list pl 10.23 duplex assembly (1 of 3) item part description 1 – duplex frame (p/o pl 10.23 item 18) 2 – idler spring (p/o pl 10.23 item 18) 3 – bush (p/o pl 10.23 item 18) 4 – upper guide (p/o pl 10.23 item 18) 5 – alignment bracket (p/o pl 10.23 item 18) ...

  • Page 136

    5-31 phaser 3635mfp pl 10.25 parts list draft 4 pl 10.25 exit feed assembly item part description 1 – exit idler spring (p/o pl 10.25 item 21) 2 – exit idler holder (p/o pl 10.25 item 21) 3 – primary exit idler (p/o pl 10.25 item 21) 4 – secondary exit idler (p/o pl 10.25 item 21) 5 – thermistor (no...

  • Page 137

    5-32 phaser 3635mfp pl 10.30 draft 4 parts list pl 10.30 exit cover assembly item part description 1 – exit cover (p/o pl 10.30 item 12) 2 130n01274 out bin full sensor (q08-720) 3 – out bin full sensor harness (p/o pl 10.30 item 12) 4 120n00517 out bin full sensor actuator 5 – transport roll holder...

  • Page 138

    5-33 phaser 3635mfp pl 11.10 parts list draft 4 pl 11.10 stapler assembly item part description 1 – stapler housing bracket (not spared) 2 – stapler door interlock switch (not spared) 3 029n00395 stapler 4 – stapler assembly (complete) (not spared) 5 – stapler harness (not spared).

  • Page 139

    5-34 phaser 3635mfp pl 14.10 draft 4 parts list pl 14.10 scanner assembly item part description 1 – scanner base (p/o pl 14.10 item 26) 2 – ui base (p/o pl 14.10 item 26) 3 – lcd support (p/o pl 14.10 item 26) 4 130n01274 ccd home sensor (a), platen cover sensor (b) (rep 14.2) 5 – ferrite (p/o pl 14...

  • Page 140

    5-35 phaser 3635mfp pl 28.10 parts list draft 4 pl 28.10 main covers item part description 1 002n02713 right cover (rep 28.1) 2 – exit cover assembly (ref: pl 10.30 item 12) 3 – out-bin assembly (not spared) (rep 28.2) 4 002n02715 left cover (rep 28.1) 5 – rear cover assembly (ref: pl 8.20 item 11) ...

  • Page 141

    5-36 phaser 3635mfp pl 28.10 draft 4 parts list.

  • Page 142

    6-1 phaser 3635mfp general procedures and information draft 4 6 general procedures and information gp 1 - gp 18 gp 1 diagnostics entry ................................................................................................... 6-3 gp 2 fault codes and history files..............................

  • Page 143

    6-3 phaser 3635mfp gp 1 general procedures and information draft 4 gp 1 diagnostics entry purpose this procedure describes the items that follow: • how to enter diagnostics. • diagnostic screen. • how to exit from diagnostics. Note: when the diagnostic mode is entered, all existing copy jobs are can...

  • Page 144

    6-4 phaser 3635mfp gp 1 draft 4 general procedures and information 4. Touch the closeout button to complete the exit procedure. Table 1 diagnostic menu 1st level 2nd level 3rd level 4th level service info (gp 11) hfsi reset / edit - - software versions - note: only the categories for the installed o...

  • Page 145

    6-5 phaser 3635mfp gp 1 general procedures and information draft 4 - - - reset user interface - - - application checksum verification - touch screen calibration - - dc330 component control - - network routines dc132 nvm initialization - network all network nvm - fax dc routines dc109 protocol report...

  • Page 146

    6-6 phaser 3635mfp gp 2 draft 4 general procedures and information gp 2 fault codes and history files purpose to explain the chain code structure and describe fault history contents. Description • to access some history files from the ui, refer to gp 3 machine status. • to view all the machine fault...

  • Page 147

    6-7 phaser 3635mfp gp 3 general procedures and information draft 4 gp 3 machine status purpose to describe the machine information that is available. Procedure perform the following: 1. Press the machine status key. 2. Navigate to the required option, refer to table 1. Table 1 diagnostic menu functi...

  • Page 148

    6-8 phaser 3635mfp gp 3 draft 4 general procedures and information - active messages - - - - - event log order by time / order by code - - - service information supply / measure / count - - - - table 1 diagnostic menu function 1st level 2nd level 3rd level 4th level 5th level.

  • Page 149

    6-9 phaser 3635mfp gp 4 general procedures and information draft 4 gp 4 system administration tools purpose to describe the system administration tools that are available. Procedure perform the following: 1. Press the log in/out key. 2. Enter the customers password (default is 1111). Touch the enter...

  • Page 150

    6-10 phaser 3635mfp gp 4 draft 4 general procedures and information - - - stock colour white / blue / yellow / green / pink / clear / ivory / gray / buff / goldenrod / red / orange / custom 1 / custom 2/ custom 3 / custom 4 / custom 5 / custom 6 / custom 7 / other - - - paper substitution on / off -...

  • Page 151

    6-11 phaser 3635mfp gp 4 general procedures and information draft 4 - - - auditron general accounts next open account / next active / previous account 1-50 - - - auditron reports print account report - - - - auditron service mode copy only / copy and fax - security settings authentication job operat...

  • Page 152

    6-12 phaser 3635mfp gp 5 draft 4 general procedures and information gp 5 reports purpose to give details of the reports that are available in machine information, refer to gp 3: • call for assistance • help list • error messages • last 40 error messages • system configuration • email send • user aut...

  • Page 153

    6-13 phaser 3635mfp gp 5, gp 6 general procedures and information draft 4 fax options this report shows the different options available for the fax and their current settings. Billing/meters this report shows specific information about the machines total print count. Auditron this report shows the a...

  • Page 154

    6-14 phaser 3635mfp gp 7 draft 4 general procedures and information gp 7 machine specifications specifications are correct at the time of publication. Machine specifications are subject to change without notice. Refer to the following tables for machine specifications: • table 1 general specificatio...

  • Page 155

    6-15 phaser 3635mfp gp 7 general procedures and information draft 4 the environment acronyms are as follows: • ll - low temperature/low humidity. • nn - normal temperature/normal humidity. • hh - high temperature/high humidity. Table 4 copy specifications item description mode b/w quality text/photo...

  • Page 156

    6-16 phaser 3635mfp gp 8, gp 9 draft 4 general procedures and information gp 8 dadf document feeding specifications purpose to list the specifications of the documents that can be fed through the dadf. Specifications refer to table 1. Gp 9 paper and media specifications purpose to list the paper and...

  • Page 157

    6-17 phaser 3635mfp gp 9 general procedures and information draft 4 note: 1. Com-10 envelope weight must not exceed 75 gsm (20lb). Note: 2. Paper weight must be 60 gsm - 120 gsm (16lb - 32lb bond). Note: 3. Long grain paper only. Transparency specification refer to table 3 for the transparency sizes...

  • Page 158

    6-18 phaser 3635mfp gp 10, gp 11 draft 4 general procedures and information gp 10 general disassembly precautions purpose use this procedure when disassembling and reassembling components. Procedure note: the close proximity of cables to moving parts makes proper routing essential. If com- ponents a...

  • Page 159

    6-19 phaser 3635mfp gp 12 general procedures and information draft 4 gp 12 user interface tests description purpose to describe the user interface tests that are available in gp 4 system administration tools and dc305. Procedure refer to the relevant procedure: • user interface button test • audio t...

  • Page 160

    6-20 phaser 3635mfp gp 13 draft 4 general procedures and information gp 13 installation space requirements purpose to outline the general space requirements to enable safe use and adequate access for service. Warning do not work in a confined space. 1 m (39 inches) space is needed for safe working. ...

  • Page 161

    6-21 phaser 3635mfp gp 13 general procedures and information draft 4 machine dimensions and installation space requirements table 1 shows the dimension of the machine and the installation space required for safe oper- ation. Note: the dimensions shown in table 1 allow for a 1 metre (39.4 inches) min...

  • Page 162

    6-22 phaser 3635mfp gp 14 draft 4 general procedures and information gp 14 glossary of terms, acronyms and abbreviations refer to table 1. Where possible unit designations as appear in iso 1000 (international organization for stan- dardization) and xerox standard mn2-905 have been used. All measurem...

  • Page 163

    6-23 phaser 3635mfp gp 14 general procedures and information draft 4 cvt constant velocity transport cww centreware web dadf duplex automatic document feeder (feeds documents to a different stack) dadh duplex automatic document handler (feeds documents to bottom of existing feed stack) db database d...

  • Page 164

    6-24 phaser 3635mfp gp 14 draft 4 general procedures and information fifo first in first out firewire ieee 1349. High speed serial communications system, comprising hard- ware plus protocol. Operates at 100, 200 or 400 mbits/s, with 800 mbits/s under development. See usb and rs-232 firmware software...

  • Page 165

    6-25 phaser 3635mfp gp 14 general procedures and information draft 4 jpeg joint photographic experts group file interchange format kg kilogram khz kilohertz kill all routine to return all nvm, including protected nvm, to a virgin state. Factory use only ko key operator laa local area addressing lan ...

  • Page 166

    6-26 phaser 3635mfp gp 14 draft 4 general procedures and information nohad noise, ozone, heat, airflow and dust np printer configuration ns normal sharpness. Copy sharpness setting nsc non-standard facilities command nsf non-standard facilities nss non-standard set-up nssd network. The sess and cent...

  • Page 167

    6-27 phaser 3635mfp gp 14 general procedures and information draft 4 rarp reverse address resolution. Reverse of arp. Converts a mac address to an ip address. The document centre resolves its address using rarp. See also mac, nic and arp. Rbt ring back tone rca remote customer assistance rdt remote ...

  • Page 168

    6-28 phaser 3635mfp gp 14 draft 4 general procedures and information sw or s/w software swl sound power level system kernel minimal operating system t & m time and materials tar take away roll tbc to be confirmed tbd to be defined tcp / ip transmission control protocol / internet protocol te trail e...

  • Page 169

    6-29 phaser 3635mfp gp 15, gp 16 general procedures and information draft 4 gp 15 shading test use this procedure to test the ccd. If the image quality is unsatisfactory, perform this proce- dure to check the operation of the ccd. Procedure note: before performing the adjust shading test, ensure the...

  • Page 170

    6-30 phaser 3635mfp gp 17, gp 18 draft 4 general procedures and information gp 17 restriction of hazardous substances (rohs) purpose to give information on the rohs directive. The rohs directive restricts the use of certain hazardous substances in electrical and elec- tronic equipment. It applies to...

  • Page 171

    6-31 phaser 3635mfp dc001, dc109 general procedures and information draft 4 dc001 reset auditron master pin purpose to reset the auditron and the system administration password to the default, (1111). Note: the auditron and the system administration password is the same item. Procedure 1. Enter diag...

  • Page 172

    6-32 phaser 3635mfp dc109 draft 4 general procedures and information figure 1 fax protocol report table 1 abbreviations term description ansam modulated answer tone ced called terminal identification cfr confirmation to receive ci call indicator cig calling subscriber indentation cj cm terminator cm...

  • Page 173

    6-33 phaser 3635mfp dc109, dc131 general procedures and information draft 4 dc131 nvm read/write purpose to review and modify values within the machine configuration and control parameters stored in nvm. Description each nvm item is identified using a chain and location code in the form xx-xxx, wher...

  • Page 174

    6-34 phaser 3635mfp dc131 draft 4 general procedures and information note: if the nvm default characters exceed 10 characters only the first eight characters are displayed in the list. The full string is displayed in the read/write window. Note: selecting reset will cause the selected nvm location t...

  • Page 175

    6-35 phaser 3635mfp dc131 general procedures and information draft 4 09-140 detack bias con- trol detack bias control. Basic of value (hvps setting is value). Value in pwm standard volt- age: -1800v. 80 to 160 123 09-205 print cartridge life page counter display of print cartridge pages count. (read...

  • Page 176

    6-36 phaser 3635mfp dc131, dc132 draft 4 general procedures and information dc132 nvm initialization refer to the relevant section: • nvm initialization - copier • nvm initialization - network • nvm initialization - fax card nvm initialization - copier purpose to return the copier nvm settings to de...

  • Page 177

    6-37 phaser 3635mfp dc132 general procedures and information draft 4 nvm initialization - network purpose to reset the network settings to default. Procedure 1. Enter diagnostics, gp 1. 2. Select diagnostic routines. 3. Select network routines, 132 nvm initialization - network, then all network nvm....

  • Page 178

    6-38 phaser 3635mfp dc305, dc330 draft 4 general procedures and information dc305 ui test purpose to initiate component testing of the local ui. This function also provides a means to test the ui memory and to restart the local ui. Description refer to gp 12 user interface tests description. Procedu...

  • Page 179

    6-39 phaser 3635mfp dc330 general procedures and information draft 4 procedure 1. Enter diagnostics, gp 1. 2. Select diagnostics routines. 3. Select required dc routine category: • copier routines, 330 component control. • fax dc routines, 330 component control. 4. Select and input the required code...

  • Page 180

    6-40 phaser 3635mfp dc330 draft 4 general procedures and information output codes table 5 input codes 08 code displayed name description general 08-100 feed sensor detects when the lead edge of the paper is at the feed sensor (q08- 100). High = paper present low = no paper 08-500 regi. Sensor detect...

  • Page 181

    6-41 phaser 3635mfp dc330 general procedures and information draft 4 table 13 output codes 10 code displayed name description general 10-100 fuser power on energizes the fuser to operating tem- perature (180 degrees). On/off. 10-500 fuser fan run energizes the fuser fan. On/off. 10-600 fuser bias fu...

  • Page 182

    6-42 phaser 3635mfp dc606 draft 4 general procedures and information dc606 internal print test patterns purpose to print internal test patterns for image quality analysis. Procedure note: refer to iq1 image quality entry rap for information on the test patterns. 1. Enter diagnostics, gp 1. 2. Enter ...

  • Page 183

    6-43 phaser 3635mfp change tags, machine tags general procedures and information draft 4 change tags purpose to provide a list of all the tag numbers used together with a description of each of the machine modifications. Description each modification to the system is assigned a unique tag number. Th...

  • Page 184

    7-1 phaser 3635mfp wiring data draft 4 7 wiring data wiring diagrams wiring diagrams.............................................................................................................. 7-3 pwb connector location pwb connectors...................................................................

  • Page 185

    7-3 phaser 3635mfp wiring diagrams wiring data draft 4 wiring diagrams purpose wiring diagrams are an aid to trace wiring faults. Wiring diagrams are used to complement the fault analysis information contained in the relevant rap. Introduction the pwb connections are shown in the following wiring di...

  • Page 186

    7-4 phaser 3635mfp wiring diagrams draft 4 wiring data wiring diagram 1 figure 1 wiring diagram 1 7$3$ :+7 %/. :+7 %/. &21 1 / ( 6036 3/ )86(57(50,1$/ )86(5$66(0%/ 3/ &211(&7,213:% 3/ 212)) 6:,7&+ &1 $&,1387 32:(5,1387 $&1 $&/ $&/ $&1 &21 )86() +($7 52// :+7 :+7 *5 %/. *5 *5 7+(50,6725021,725 7+(50,...

  • Page 187

    7-5 phaser 3635mfp wiring diagrams wiring data draft 4 wiring diagram 2 figure 2 wiring diagram 2 7$3$ &1 +936 3/ 0$,13:% 3/ &1 &1 *5 *5 %/. *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 )(('6(1625 4 9 9 5(*,675$7,21 6(1625 4 '83/(;-$0 6(1625 4 )86(5(;,7 6(1625 4 )5217&29(5 ,17(5/2&. 6:,7...

  • Page 188

    7-6 phaser 3635mfp wiring diagrams draft 4 wiring data wiring diagram 3 figure 3 wiring diagram 3 7$3$ 0$,13:% 3/ &1 &1 3/$7(1&29(5 6(1625 3/ 9 9 6&$102725 3/ &1 &1 &&'+20( 6(1625 3/ 9 1& 287%,1)8// 6(1625 4 3/ &1 9 1& 72:' &1&1 *5 *5 %/. &&'02'8/(+20(+9 9 9 &1 &1 /$03 /$03 /$0363:% &&'3:% &1 :+7 :+...

  • Page 189

    7-7 phaser 3635mfp wiring diagrams wiring data draft 4 wiring diagram 4 figure 4 wiring diagram 4 7$3$ 0$,13:% 3/ &1 728&+6&5((1 3/ &1 86(5,17(5)$&($66(0%/ 3/ *5 *5 *5 *5 %/. :+7 5(' &1 *5 *5 *5 %/. *5 *5 &1 &1 &1 %/. *5 *5 *5 &1 *5 *5 *5 %/. *5 *5 *5 *5 *5 &1 5,*+7.( 3/ *5 *5 *5 *5 *5 *5 *5 &1 *5 *...

  • Page 190

    7-8 phaser 3635mfp wiring diagrams draft 4 wiring data wiring diagram 5 figure 5 wiring diagram 5 7$3$ 0$,13:% 3/ )25(,*1'(9,&( ,17(5)$&(3:% 3/ &1 &1 5(' 5(' %/. 5(' 5(' 5(' 5(' 5(' 5(' 5(' 5(' 9 86%+2673:% 3/ &1 &1 86% &211(&725 9 9 )',(1$%/( )',375$ )',3=220 )',&23 )',&23 )',1275($' 9 9 )','(7(&7 ...

  • Page 191

    7-9 phaser 3635mfp wiring diagrams wiring data draft 4 wiring diagram 6 figure 6 wiring diagram 6 $'',7,21$/ 0(025 7$3$ 0$,13:% 3/ &211(&7,213:% 3/ 0(025 3/ &1 &1 *5 *5 %/. *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 &1 *5 *5 *5 *5 *5 *5 *5 *5 &1 &1 86% &211(&725 &580$67(5 062. 3/ &1 9 9 9 9 ...

  • Page 192

    7-10 phaser 3635mfp wiring diagrams draft 4 wiring data wiring diagram 7 figure 7 wiring diagram 7 7$3$ 0$,13:% 3/ 75$ 3/ &1 *5 *5 *5 *5 *5 *5 *5 *5 %/. &1 1(7:25. &211(&7,21 &1 72:' &1 &1 )$;3:% 3/ &1 /,1( (;7 *5 %/. *5 *5 *5 *5 *5 *5 *5 *5 *5 *5 63($.(5 3/ 5(*,675$7,21 62/(12,' 62/ 3/ 73,&.8362/(1...

  • Page 193

    7-11 phaser 3635mfp wiring diagrams wiring data draft 4 wiring diagram 8 figure 8 wiring diagram 8 7$3$ 0$,13:% 3/ &1 0$,1'5,9($66(0%/ 3/ *5 *5 *5 *5 *5 *5 *5 *5 *5 %/. 0$,1%/'& 02725 027 3/ 9 96 96 9 9 9 %/'&02725(1 3:0027 %/'&027255($' %/'&02725',5 9 9 96 02725 '5,9(5 9 96.

  • Page 194

    7-12 phaser 3635mfp wiring diagrams draft 4 wiring data wiring diagram 9 figure 9 wiring diagram 9 7$3$ &211(&7,213:% 3/ (;,7'5,9($66(0%/ 3/ *5 %/. *5 (;,702725 027 3/ (;,702725$ (;,702725$ (;,702725% (;,702725% *5 0$,1)$1 3/ *5 %/. &1 )86(5)$1 3/ 5(' %/. &1 %/. *5 67$3/(5$66(0%/ 3/ 67$3/(5'225 ,17(...

  • Page 195

    7-13 phaser 3635mfp wiring diagrams wiring data draft 4 wiring diagram 10 figure 10 wiring diagram 10 7$3$ '$')3:% 3/ '$')&211(&725 3/ &1 *5 *5 *5 *5 *5 *5 *5 *5 %/. %8/.+($' &211(&725 '$')6&$1 6(1625 4 3/ %/. *5 *5 9 9 '2&80(176(16(' /9 9 '$') 5(*,675$7,21 6(1625 4 3/ %/8 *5 *5 9 9 '2&80(176(16(' /...

  • Page 196

    7-14 phaser 3635mfp wiring diagrams draft 4 wiring data wiring diagram 11 figure 11 wiring diagram 11 7$3$ 75$ 3/ &1 251 %51 %/. 75$ (037 4 3/ %/. 5(' 5(' &1 %8/.+($' &211(&725 *5 *5 *5 *5 *5 *5 *5 *5 %/. &1 %8/.+($' &211(&725 *5 *5 *5 *5 *5 *5 *5 *5 %/. 75$ 02725 027 3/ &1 %/8 %/8 75$ 62/ 3/ *51 75...

  • Page 197

    7-15 phaser 3635mfp pwb connectors wiring data draft 4 pwb connectors connector locations note: part list references are given with each figure. 1. Smps, figure 1. 2. Hvps, figure 2. 3. Main pwb, figure 3. 4. Connection pwb, figure 4. 5. Ui pwb, figure 5. 6. Dadf pwb, figure 6. 7. Tray 2 pwb, figure...

  • Page 198

    7-16 phaser 3635mfp pwb connectors draft 4 wiring data hvps location: pl 1.10 item 3 figure 2 hvps main pwb location: pl 3.10 item 6 figure 3 main pwb 7$3$ 7+9 5hjlvwudwlrq 6hqvru 4 )hhg6hqvru 4 'xsoh[-dp 6hqvru 4 &1 &1 )xvhu'rru ,qwhuorfn6zlwfk )urqw'rru ,qwhuorfn6zlwfk 6xsso\ '(9 23& 0+9 23&*1' )x...

  • Page 199

    7-17 phaser 3635mfp pwb connectors wiring data draft 4 connection pwb location: pl 3.10 item 17 figure 4 connection pwb ui pwb location: pl 2.10 item 24 figure 5 ui pwb.

  • Page 200

    7-18 phaser 3635mfp pwb connectors draft 4 wiring data dadf pwb location: pl 5.15 item 16 figure 6 dadf pwb tray 2 pwb location: pl 8.17 item 25 figure 7 tray 2 pwb.

  • Page 201

    8-1 phaser 3635mfp accessories draft 4 8 accessories acc 1 foreign device interface installation ................................................................... 8-3.

  • Page 202

    8-3 phaser 3635mfp acc 1 accessories draft 4 acc 1 foreign device interface installation refer to the phaser 3635mfp foreign device installation kit for the installation procedure..