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Xerox Phaser 6180MFP Service Manual

Manual is about: Multifunction Printer

Summary of Phaser 6180MFP

  • Page 1

    Service manual phaser ® 6180mfp 701p47020 multifunction printer.

  • Page 3: Service Manual

    Service manual 701p47020 phaser ® 6180mfp warning the following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. First printing: s...

  • Page 4

    Prepared by: xerox corporation xog worldwide product training and information 26600 sw parkway wilsonville, or 97070 unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form without permission of xerox corporation. Copy...

  • Page 5: Service Terms

    Phaser 6180mfp multifunction printer service manual iii service terms manual terms various terms are used throughout this manual to either provide additional information on a specific topic or to warn of possible danger present during a procedure or action. Be aware of all symbols and terms when the...

  • Page 6

    Iv phaser 6180mfp multifunction printer service manual symbols marked on the product danger invisible laser radiation when open. Avoid direct exposure to beam. Hot surface on or in the printer. Use caution to avoid personal injury. Use caution (or draws attention to a particular component). Refer to...

  • Page 7: Power Safety Precautions

    Phaser 6180mfp multifunction printer service manual v power safety precautions power source for 115 vac printers, do not apply more than 127 volts rms between the supply conductors or between either supply conductor and ground. For 230 vac printers, do not apply more than 254 volts rms between the s...

  • Page 8

    Vi phaser 6180mfp multifunction printer service manual electrostatic discharge precautions some semiconductor components, and the respective sub-assemblies that contain them, are vulnerable to damage by electrostatic discharge (esd). These components include integrated circuits (ics), large-scale in...

  • Page 9: Service Safety Summary

    Phaser 6180mfp multifunction printer service manual vii service safety summary general guidelines for qualified service personnel only: refer also to the preceding “power safety precautions” on page v. Avoid servicing alone: do not perform internal service or adjustment of this product unless anothe...

  • Page 10

    Viii phaser 6180mfp multifunction printer service manual servicing electrical components before starting any service procedure, switch the printer power off and unplug the power cord from the wall outlet. If you must service the printer with power applied, be aware of the potential for electrical sh...

  • Page 11: Regulatory Information

    Phaser 6180mfp multifunction printer service manual ix regulatory information xerox has tested this product to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment. United states (fcc...

  • Page 12

    X phaser 6180mfp multifunction printer service manual european union the ce mark applied to this product symbolizes xerox’s declaration of conformity with the following applicable directives of the european union as of the dates indicated: this product, if used properly in accordance with the user's...

  • Page 13: Copy Regulations

    Phaser 6180mfp multifunction printer service manual xi copy regulations united states congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligati...

  • Page 14

    Xii phaser 6180mfp multifunction printer service manual ■ dependency status ■ previous military service exception: united states military discharge certificates may be photographed. 10. Badges, identification cards, passes, or insignia carried by military personnel, or by members of the various fede...

  • Page 15

    Phaser 6180mfp multifunction printer service manual xiii other countries copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions. ■ currency notes ■ bank notes and cheques ■ bank and government bond...

  • Page 16: Fax Regulations

    Xiv phaser 6180mfp multifunction printer service manual fax regulations united states fax send header requirements the telephone consumer protection act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such mes...

  • Page 17

    Phaser 6180mfp multifunction printer service manual xv you may also have to provide the usoc jack code and the ringer equivalence number (ren). If this xerox equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may ...

  • Page 18

    Xvi phaser 6180mfp multifunction printer service manual users should make sure their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important...

  • Page 19: Manual Organization

    Phaser 6180mfp multifunction printer service manual xvii manual organization the phaser 6180mfp multifunction printer service manual is the primary document used for repairing, maintaining, and troubleshooting the printer. Use this manual as your primary resource for understanding the operational ch...

  • Page 20

    Xviii phaser 6180mfp multifunction printer service manual.

  • Page 21: Contents

    Phaser 6180mfp multifunction printer service manual xix contents contents service terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Iii symbols marked on the product . . . . . . . . . ...

  • Page 22: 2 Theory of Operation

    Xx phaser 6180mfp multifunction printer service manual 2 theory of operation phaser 6180mfp operational overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 system overview. . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 23: 3 Error Messages And Codes

    Phaser 6180mfp multifunction printer service manual xxi contents fax system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-90 telephone system overview . . . . . . . . . . . . . . . . ....

  • Page 24

    Xxii phaser 6180mfp multifunction printer service manual options errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89 550 feeder error (optional 550-sheet feeder) . . . . . . . . . . . ...

  • Page 25

    Phaser 6180mfp multifunction printer service manual xxiii contents scanner and copier errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-167 scanner adf cover open . . . . . . . . . . . . . . . . . . . . . ....

  • Page 26: 4 General Troubleshooting

    Xxiv phaser 6180mfp multifunction printer service manual 4 general troubleshooting introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 system startup . . . . . . . . . . . ....

  • Page 27

    Phaser 6180mfp multifunction printer service manual xxv contents 5 print-quality troubleshooting print-quality problems overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 defects associated with specific prin...

  • Page 28: 8 Service Parts Disassembly

    Xxvi phaser 6180mfp multifunction printer service manual 6 adjustments and calibrations adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 color registration . . . . . . . . ...

  • Page 29

    Phaser 6180mfp multifunction printer service manual xxvii contents left cover (pl1.1.10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26 top cover (pl1.1.1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 30: 9 Parts List

    Xxviii phaser 6180mfp multifunction printer service manual automatic document feeder and scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-103 adf scanner assembly (pl11.1.1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 31: Index

    Phaser 6180mfp multifunction printer service manual xxix contents 10 plug/jack and wiring diagrams plug/jack diagrams and designators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 print engine plug/jack designators. . . ....

  • Page 32

    Xxx phaser 6180mfp multifunction printer service manual.

  • Page 33: In This Chapter...

    1 chapter general information in this chapter... ■ printer introduction and overview ■ printer configurations ■ parts of the printer ■ printer options ■ maintenance items ■ consumables ■ specifications ■ controller functions.

  • Page 34

    1-2 phaser 6180mfp multifunction printer service manual general information printer introduction and overview the xerox phaser 6180mfp multifunction printer combines a color laser print engine, a scanner, copier, and fax. The phaser 6180mfp has a single-pass color laser-design architecture, which of...

  • Page 35: Printer Configurations

    Phaser 6180mfp multifunction printer service manual 1-3 general information printer configurations the phaser 6180mfp printer is available in two configurations. * all configurations have one memory slot supporting 256 mb/ 512 mb/ 1 gb ddr2 dimms, to a maximum of 1.4 gb. Standard ram is soldered on ...

  • Page 36: Parts of The Printer

    1-4 phaser 6180mfp multifunction printer service manual general information parts of the printer front and side views 1. Front door 2. Control panel 3. Output tray 4. Power switch 5. Button a (for opening the front cover) 6. Tray 1 (mpt) 7. Tray 2 8. Tray 3 (optional) s6180mfp-131 1 3 2 5 4 6 7 8.

  • Page 37

    Phaser 6180mfp multifunction printer service manual 1-5 general information rear view 1. Power cord connector 2. Usb port 3. Parallel port 4. Telephone line connector 5. Fax line connector 6. Memory slot (optional) 7. Multi-protocol network card (mpc) 8. Network connector s6180mfp-132 1 3 2 4 5 8 6 ...

  • Page 38

    1-6 phaser 6180mfp multifunction printer service manual general information internal view 1. Fuser 2. Print cartridge 3. Transfer unit 4. Button a (for opening the front door) 1. Duplex unit s6180mfp-387 1 2 3 4 s6180mfp-388 1.

  • Page 39

    Phaser 6180mfp multifunction printer service manual 1-7 general information scanner 1. Automatic document feeder (adf) cover 2. Document guides 3. Document feed tray 4. Document glass 5. Scanner lock lever 1 3 2 s6180mfp-386 4 5.

  • Page 40

    1-8 phaser 6180mfp multifunction printer service manual general information control panel the control panel consists of 4 leds, 1 display window, and 44 functional buttons. These buttons are used to navigate the menu system, perform functions, and select modes of operation for the printer, scanner, ...

  • Page 41

    Phaser 6180mfp multifunction printer service manual 1-9 general information control panel - center the center of the control panel provides the display, feature and navigation buttons, and the status led. 1. Copy, fax, e-mail, and scan – use to access the functions for copy, fax, e-mail, and scan. 9...

  • Page 42

    1-10 phaser 6180mfp multifunction printer service manual general information control panel - right side the right side of the control panel contains the start, stop, error, clear all, wake up buttons, and error led. Led indicators control panel shortcuts 1. Wake up button – this light is on in power...

  • Page 43: Printer Options

    Phaser 6180mfp multifunction printer service manual 1-11 general information printer options phaser 6180mfp multifunction printer options include: ■ additional memory (256 mb/ 512 mb/ 1gb) ■ optional 550-sheet feeder (tray 3) ■ duplex unit ■ multi-protocol network card additional memory the printer ...

  • Page 44

    1-12 phaser 6180mfp multifunction printer service manual general information multi-protocol network card the multi-protocol network card provides additional protocols and security features including netware, ipp, smb, wins, ddns, ssl/https, and ipv6. S6180mfp-136.

  • Page 45

    Phaser 6180mfp multifunction printer service manual 1-13 general information optional 550-sheet feeder (tray 3) the optional 550-sheet feeder increases the input capacity of the printer and can be attached to the printer underneath tray 2 with 2 thumb screws. The optional 550-sheet feeder is custome...

  • Page 46: Maintenance Items

    1-14 phaser 6180mfp multifunction printer service manual general information maintenance items a maintenance item is a multifunction printer part or assembly that has a limited life, and requires periodic replacement. Routine maintenance items are typically customer replaceable. The following listed...

  • Page 47

    Phaser 6180mfp multifunction printer service manual 1-15 general information s6180mfp-141 optional 550-sheet feeder feed roller optional 550-sheet feeder retard roller.

  • Page 48: Consumables

    1-16 phaser 6180mfp multifunction printer service manual general information consumables consumables consist of 4 print cartridges used in the printer. Each print cartridge has a crum (customer replaceable unit meter) to record the usage information. A crum counts the amount of remaining toner. When...

  • Page 49: Specifications

    Phaser 6180mfp multifunction printer service manual 1-17 general information specifications printer specifications characteristic specifications printing technology recording system: tandem electro-photographic system using opc drum and direct transfer by the transfer belt exposure system: 4 semicon...

  • Page 50

    1-18 phaser 6180mfp multifunction printer service manual general information scanning specifications characteristic specifications scanning mode ■ platen mode: scan document using the document glass ■ constant velocity transport (cvt) mode: scan document via the automatic document feeder (adf) maxim...

  • Page 51

    Phaser 6180mfp multifunction printer service manual 1-19 general information scan performance document black & white color usb scan to application (twain) document glass, 300 dpi, 24-bit color, letter size 8 sec. 10 sec. Usb scan to computer (via express scan manager) document glass, 300 dpi, 24-bit...

  • Page 52

    1-20 phaser 6180mfp multifunction printer service manual general information copy specifications characteristic specifications resolution ■ black & white: 600 x 600 dpi ■ color: 600 x 600 dpi copy mode color, black & white output type standard, enhanced (best) original type text, photo, text/photo r...

  • Page 53

    Phaser 6180mfp multifunction printer service manual 1-21 general information fax specifications characteristic specifications walk-up fax resolution ■ standard: 200 x 100 – 100 lpi ■ high quality: 200 x 200 – 200 lpi ■ super-high quality: 400 x 400 – 400 lpi original type text, photo, mixed compress...

  • Page 54

    1-22 phaser 6180mfp multifunction printer service manual general information memory specifications environment specifications rotation on/off (same as printer driver) n-up 1/ 2/ 4/ 8/ 16/ 32 (same as printer driver) watermark supported (same as printer driver) phone book up to 500 speed dial numbers...

  • Page 55

    Phaser 6180mfp multifunction printer service manual 1-23 general information electrical specifications characteristic specifications power supply voltage/frequency line voltages 110-127 vac ± 10% 220-240 vac ± 10% frequency range 50/60 hz ± 3 hz current capacity 110 v: 9.0a 220 v: 4.5a power consump...

  • Page 56

    1-24 phaser 6180mfp multifunction printer service manual general information print speed simplex (ppm) duplex (ipm) resolution color a/a4 mono a/a4 color a/a4 mono a/a4 600 standard 20/20 31/30 14/14 21/20 600 enhanced 20/20 31/30 14/14 21/20 paper type simplex (ppm) duplex (ipm) color mono low spee...

  • Page 57

    Phaser 6180mfp multifunction printer service manual 1-25 general information operating mode the phaser 6180mfp consists of the following operating modes: ■ running mode: the printer, scanner, and fax communication operates in the print mode, scan mode, and fax mode respectively. More than one of the...

  • Page 58

    1-26 phaser 6180mfp multifunction printer service manual general information scanning scanner in operation (the lamp is on.) control panel started condition scanner controller started condition printer controller started condition engine n/a engine fan in operation faxing scanner n/a control panel n...

  • Page 59

    Phaser 6180mfp multifunction printer service manual 1-27 general information printer controller only for 3.3 v engine power is not supported except for warm- up part. Engine fan stopped note the deep sleep mode is cancelled under the following conditions: ■ any button on the control panel is pressed...

  • Page 60

    1-28 phaser 6180mfp multifunction printer service manual general information warm-up time warm-up time is defined as the time when the printer changes from power- on to standby mode. ■ standard configuration: 30 seconds or less ■ environmental temperature: 22° c (72° f) ■ humidity: 55% rh first prin...

  • Page 61

    Phaser 6180mfp multifunction printer service manual 1-29 general information image specifications note the printer has 4 mm margins on all sides. ■ refer to “print-quality troubleshooting” on page 5-1 for detailed specifications. Color (simplex and duplex) characteristic specifications color registr...

  • Page 62

    1-30 phaser 6180mfp multifunction printer service manual general information alignment specifications characteristic specifications copy scan print system adf document glass adf printer lead registration ±3.0 mm ±4.0 mm ±1.0 mm ±2.0 mm ±2.0 mm side registration ±3.5 mm ±4.5 mm ±1.0 mm ±2.0 mm ±2.5 m...

  • Page 63

    Phaser 6180mfp multifunction printer service manual 1-31 general information physical dimensions and clearances printer dimensions minimum clearances print engine 6180mfp/n 6180mfp/d height (top closed with no optional cart) 730 mm (28.7 in.) width (no cart) 460 mm (18.1 in.) 460 mm (18.1 in.) depth...

  • Page 64

    1-32 phaser 6180mfp multifunction printer service manual general information mounting surface specifications these specifications apply to any printer used as a table-top printer. 1. In order to function properly, the printer must be placed on a surface with the following minimum dimensions. 2. Moun...

  • Page 65

    Phaser 6180mfp multifunction printer service manual 1-33 general information 3. The printer must not be tipped or tilted more than 7 mm. Failure to adhere to the specified mounting specifications will void all guarantees of print-quality and/or performance. Known problems that can occur as a result ...

  • Page 66

    1-34 phaser 6180mfp multifunction printer service manual general information media and tray specifications the following tables list the recommended xerox paper for the printer. Supported paper size paper type dimension tray 1 (mpt) tray 2, 3 letter 8.5 x 11 in. Yes yes legal 8.5 x 14 in. Yes yes us...

  • Page 67

    Phaser 6180mfp multifunction printer service manual 1-35 general information supported envelopes type dimension tray 1 (mpt) tray 2, 3 #10 commercial envelope 4.12 x 9.5 in. Yes no monarch envelope 3.87 x 7.5 in. Yes no c5 envelope 162 x 229 mm yes no dl envelope 110 x 220 mm yes no note: do not use...

  • Page 68: Controller Functions

    1-36 phaser 6180mfp multifunction printer service manual general information controller functions job control cancel print user can cancel a print job while printing is in progress using the cancel button on the control panel. Job cancellation is not immediate. Depending on the job size, it may take...

  • Page 69

    Phaser 6180mfp multifunction printer service manual 1-37 general information ram collation ram-enabled consists of standard features including ram collation (copy and print), secure print, and proof print. Collation the job is stored in the memory and multiple copies are printed. When the entire job...

  • Page 70

    1-38 phaser 6180mfp multifunction printer service manual general information form overlay the function for writing pcl6 forms is downloaded into ram disk. Font download pcl6 fonts are downloaded into ram disk. Billing meters the billing print counter provides the number of pages printed properly. ■ ...

  • Page 71

    Phaser 6180mfp multifunction printer service manual 1-39 general information toner remaining amount the centreware internet services (is) and printingscout (simplemonitor) allow the printer to display toner remaining amount. Maintenance function firmware update the image processor board and multi-pr...

  • Page 72

    1-40 phaser 6180mfp multifunction printer service manual general information diagnostics two types of diagnostic functions are available: 1. Auto diagnostics: the printer is checked when whether or not it is turned on. It is checked whether or not hardware (rom, ram, asic, etc....) operates properly...

  • Page 73

    Phaser 6180mfp multifunction printer service manual 1-41 general information configuration page user can print the configuration page from the control panel: system > information pages > configuration . The configuration page is printed from the default tray which contains the following information....

  • Page 74

    1-42 phaser 6180mfp multifunction printer service manual general information general total impressions, total color impressions, total black impressions, serial number, xerox asset number, customer asset number, memory capacity, printer language, number of fonts available, postscript version, postsc...

  • Page 75

    Phaser 6180mfp multifunction printer service manual 1-43 general information pcl fonts list user can print the pcl fonts list default in color on a size paper from default tray. The pcl font list contains: ■ no., fonts, escape sequence, font id, sample pcl macro list user can print the pcl macro lis...

  • Page 76

    1-44 phaser 6180mfp multifunction printer service manual general information protocol monitor report the protocol monitor report provides protocol status of the fax communication. This report is automatically printed after communication is completed. The report can also be manually printed using the...

  • Page 77

    Phaser 6180mfp multifunction printer service manual 1-45 general information job history report the printer can retain up to 22 job logs and automatically prints a job history report when the number of the retained job logs reaches 22. User can also print the report any time. The job history report ...

  • Page 78

    1-46 phaser 6180mfp multifunction printer service manual general information error history report the printer can retain up to 42 system errors and 42 jam errors. User can print the error history report default on a size paper from the default tray using the printer menu in the control panel. The er...

  • Page 79

    Phaser 6180mfp multifunction printer service manual 1-47 general information admin reports speed dial report the speed dial report provides an address list for speed dial and group dial. The report can only be printed manually; auto print is not available. Address book report the address book report...

  • Page 80

    1-48 phaser 6180mfp multifunction printer service manual general information fax activity report the fax activity report provides a list of fax communication results up to 50 jobs. This report is automatically printed when sent/received faxes exceeds 50 jobs. The report can also be printed via the c...

  • Page 81

    Phaser 6180mfp multifunction printer service manual 1-49 general information print meter (print volume report) user can print the print meter page on a paper size from default tray. The print meter page contains: ■ date of initialization, job accounting user name, pages, sheets, date/ time s6180mfp-...

  • Page 82

    1-50 phaser 6180mfp multifunction printer service manual general information.

  • Page 83: In This Chapter...

    2 chapter theory of operation in this chapter... ■ phaser 6180mfp operational overview ■ printing process ■ paper path of the printer ■ major assemblies and functions ■ printer modes ■ printer control ■ drive transmission ■ optional 550-sheet feeder drive ■ scanner assembly ■ fax system.

  • Page 84

    2-2 phaser 6180mfp multifunction printer service manual theory of operation phaser 6180mfp operational overview the phaser 6180mfp is a full-color laser printer that uses raster output scanner (ros) lasers with an electrophotographic four-color cmyk process. The tandem system consists of four color ...

  • Page 85

    Phaser 6180mfp multifunction printer service manual 2-3 theory of operation ■ scanner controller – the scanner controller processes image input from the scanner assembly. ■ for copying, local scanning, and network scanning, the scanner controller sends data to the printer controller. ■ for fax sendi...

  • Page 86

    2-4 phaser 6180mfp multifunction printer service manual theory of operation print process block diagram the following block diagram provides the sequence of events for the xerographic process (dashed lines) and the paper flow (solid lines) into and out of the phaser 6180mfp. Smfp 0rint#artridge #-9+...

  • Page 87: Printing Process

    Phaser 6180mfp multifunction printer service manual 2-5 theory of operation printing process the phaser 6180mfp print process consists of the following steps: 1. Charging – the drum surfaces are charged with electricity. 2. Exposure – the drums are exposed to laser beams. 3. Development – image is d...

  • Page 88

    2-6 phaser 6180mfp multifunction printer service manual theory of operation charging the drum surface is charged with negative electricity by discharging of the bias charge roll (bcr) while rotating at a constant speed. This process is performed in parallel for cyan, magenta, yellow, and black color...

  • Page 89

    Phaser 6180mfp multifunction printer service manual 2-7 theory of operation exposure laser beams are emitted from the laser diodes in the laser unit. The drum for each color is scanned from end to end in the axial direction as the polygon mirror rotates, which attaches the fixed mirror and lenses to...

  • Page 90

    2-8 phaser 6180mfp multifunction printer service manual theory of operation the negative charged drum surface is scanned by the laser beams to form an invisible electrostatic latent image on the drum surface. The process is performed in parallel for cyan, magenta, yellow, and black colors. The area ...

  • Page 91

    Phaser 6180mfp multifunction printer service manual 2-9 theory of operation development toner is electrically attached to the invisible electrostatic latent image on the drum surface to form the visible toner image on the drum. The toner in the print cartridge is agitated by the built-in agitator an...

  • Page 92

    2-10 phaser 6180mfp multifunction printer service manual theory of operation the magnet roll is covered by a thin semi-conductive sleeve over the surface. The developer bias voltage is supplied to this semiconductor sleeve from the high-voltage power supply (hvps). Developer bias is negative direct ...

  • Page 93

    Phaser 6180mfp multifunction printer service manual 2-11 theory of operation transfer (drum ---> paper) toner image formed on the drum surface is transferred onto the surface of the paper. The toner is transferred onto the paper in the order of y, m, c, and k. S6180mfp-035 drum surface (black toner ...

  • Page 94

    2-12 phaser 6180mfp multifunction printer service manual theory of operation ■ bias transfer roll (btr) – the btr is a conductive roll, which receives positive voltage from the hvps. The btr contacts the rear side of the belt and applies the positive voltage to the belt. ■ transfer unit (belt) – the...

  • Page 95

    Phaser 6180mfp multifunction printer service manual 2-13 theory of operation cleaning (print cartridge) excess toner is removed from the drum and the bcr surfaces, while excess charge is also eliminated from the drum surface. ■ drum cleaning – the cleaning blade contacts the surface of the drum coll...

  • Page 96

    2-14 phaser 6180mfp multifunction printer service manual theory of operation neutralization the detack saw neutralizes the charge on the paper via the belt. The detack saw, a metal sheet secured at the ground level, is installed at several millimeters away from the back side of the belt. S6180mfp-03...

  • Page 97

    Phaser 6180mfp multifunction printer service manual 2-15 theory of operation fusing toner is applied by the btr and the developers. The toner image is applied on the paper with the fuser (fusing unit) by the free belt nip fusing (fbnf) thermal fusing system. The heat roll with the heater lamp melts ...

  • Page 98: Paper Path of The Printer

    2-16 phaser 6180mfp multifunction printer service manual theory of operation paper path of the printer paper path route the paper is supplied from tray 1 (mpt), tray 2, or optional tray 3, and is transported into the printer along the paper path as shown in the diagram. S6180mfp-039 tray 1 (mpt) mul...

  • Page 99

    Phaser 6180mfp multifunction printer service manual 2-17 theory of operation paper path components paper path components for the printer and the optional 550-sheet feeder are shown in the following figure. Laser beam paper transfer paper sensors exit roller (fuser) duplex gate (fuser) exit sensor (f...

  • Page 100

    2-18 phaser 6180mfp multifunction printer service manual theory of operation major assemblies and functions major functional components for the printer are classified into the following categories based on the printer configuration. ■ tray 2 ■ paper feeder ■ tray 1 (mpt) & registration ■ fuser unit ...

  • Page 101

    Phaser 6180mfp multifunction printer service manual 2-19 theory of operation ■ tray 2 retard roller/feed roller the retard roller and feed roller pinch the paper to prevent multiple sheets of paper from feeding. ■ tray 2 end guide the end guide moves in toward the paper transfer direction to determi...

  • Page 102

    2-20 phaser 6180mfp multifunction printer service manual theory of operation tray 2 multiple sheet feed prevention the sheets loaded into tray 2 are occasionally stuck together along the edges, which can cause a multiple feed or a jam. The nudger roller feeds the sheets to a position between the fee...

  • Page 103

    Phaser 6180mfp multifunction printer service manual 2-21 theory of operation however, when two sheets are fed concurrently, only the feed roller rotates. The retard roller is coupled to a friction clutch that prevents the roller from rotating due to extra force from feeding two sheets; this process ...

  • Page 104

    2-22 phaser 6180mfp multifunction printer service manual theory of operation paper feeder ■ tray 2 feed roller the feed roller (takeaway roller) feeds the paper when the feed clutch operates. ■ tray 2 feed clutch the feed clutch transmits drive energy from the drive assembly to the feed roller. S618...

  • Page 105

    Phaser 6180mfp multifunction printer service manual 2-23 theory of operation ■ tray 2 size switch the size switch detects the size of the paper in the tray. ■ tray 2 end guide the paper size is detected at the end guide position. Note refer to “paper size detection” on page 2-56 for detailed informa...

  • Page 106

    2-24 phaser 6180mfp multifunction printer service manual theory of operation ■ tray 2 no paper sensor the no paper sensor detects the presence of the paper in the tray based on the tray 2 no paper actuator position. S6180mfp-046 no paper sensor no paper actuator actuator (no paper position).

  • Page 107

    Phaser 6180mfp multifunction printer service manual 2-25 theory of operation tray 1 (mpt) & registration ■ tray 1 (mpt) turn clutch the turn clutch transmits drive energy from the drive assembly to the turn roller. ■ tray 1 (mpt) turn roller the turn roller is rotated by the drive from the drive ass...

  • Page 108

    2-26 phaser 6180mfp multifunction printer service manual theory of operation ■ tray 1 (mpt) registration clutch the registration clutch transmits drive energy from the main drive to the registration rubber roller, and transports paper from tray 1 (mpt) and the duplex path to the print cartridge dire...

  • Page 109

    Phaser 6180mfp multifunction printer service manual 2-27 theory of operation ■ tray 1 (mpt) no paper sensor the no paper sensor detects the presence of paper in tray 1 (mpt) based on the actuator’s position. Multiple sheet feed prevention the sheets loaded in tray 1 (mpt) are occasionally stuck toge...

  • Page 110

    2-28 phaser 6180mfp multifunction printer service manual theory of operation however, when two sheets are fed concurrently, only the feed roller rotates. The retard roller is coupled to a friction clutch that prevents the roller from rotating due to the extra force from feeding two sheets; this proc...

  • Page 111

    Phaser 6180mfp multifunction printer service manual 2-29 theory of operation lead edge registration when a sheet is fed from tray 1 (mpt) to the toner transfer position, the registration of the sheet may not be correctly maintained due to misalignment of lead edges in the tray. To avoid this problem...

  • Page 112

    2-30 phaser 6180mfp multifunction printer service manual theory of operation paper detection since the paper path from tray 1/duplex to the registration sensor and from the paper tray to the registration sensor are different, the registration sensor is provided with actuators a and b. ■ actuator a d...

  • Page 113

    Phaser 6180mfp multifunction printer service manual 2-31 theory of operation fuser unit the fuser fixes transferred toner onto the paper using heat and pressure and feeds the paper before and after toner is fixed. The fuser consists of the following components: heat roller, heater lamp, thermostat, ...

  • Page 114

    2-32 phaser 6180mfp multifunction printer service manual theory of operation ■ heater lamp the heater rods are glass tubes containing the heater coils. The main heater lamp heats the entire length of the heat roller, and the dual sub- heater rods heat the center. ■ thermostat the thermostat provides...

  • Page 115

    Phaser 6180mfp multifunction printer service manual 2-33 theory of operation transfer unit the transfer unit consists of the belt, adc sensor, adc solenoid, adc pad, and esa roller. ■ belt the belt feeds the paper toward the direction of the fuser. ■ adc (ctd) sensor the adc sensor detects the toner...

  • Page 116

    2-34 phaser 6180mfp multifunction printer service manual theory of operation laser unit the laser unit is an exposure unit that generates laser beams to form electrostatic latent image on the drum surface. The laser unit consists of the following components: laser diode (ld), scanner, start of scan ...

  • Page 117

    Phaser 6180mfp multifunction printer service manual 2-35 theory of operation ■ laser diode board there are four laser diodes which produce laser beams that are turned on and off according to the print data signal. The laser diode board is comprised of four lds corresponding to c, m, y, and k. Each l...

  • Page 118

    2-36 phaser 6180mfp multifunction printer service manual theory of operation print cartridge the print cartridge is a customer replaceable item consisting of the following components: ■ customer replaceable unit memory (crum) connector the crum connector reads and writes the crum data. Printer speci...

  • Page 119

    Phaser 6180mfp multifunction printer service manual 2-37 theory of operation ■ cru sensor (c/m/y/k) the cru sensor detects the presence of the print cartridge. ■ erase lamp (led) the light of the led passes through the lens of the print cartridge, illuminates the drum, and eliminates the charge on t...

  • Page 120

    2-38 phaser 6180mfp multifunction printer service manual theory of operation main drive the main drive provides drive energy to the following components: ■ main motor the main motor provides drive energy for the black drum, transfer unit, and fuser. ■ sub motor the sub motor provides drive energy fo...

  • Page 121

    Phaser 6180mfp multifunction printer service manual 2-39 theory of operation ■ exit clutch the exit clutch transmits drive energy from the main motor to the exit roller in the fuser. When duplex mode is in use, the exit clutch stops. The exit roller is driven by the duplex motor. ■ drive assembly th...

  • Page 122

    2-40 phaser 6180mfp multifunction printer service manual theory of operation electrical switches, sensor, and boards humidity/temperature sensor interlock switch s6180mfp-150 s6180mfp-149 power switch eeprom board interlock switch humidity/temperature sensor control panel main fan hvps.

  • Page 123

    Phaser 6180mfp multifunction printer service manual 2-41 theory of operation boards control panel the control panel displays the machine status and operates the printer/ scanner/copier/fax. Lvps s6180mfp-377 mcu board scanner controller board fax board ip board multi-protocol network card s6180mfp-1...

  • Page 124

    2-42 phaser 6180mfp multifunction printer service manual theory of operation power switch the power switch turns the printer ac power supply on/off. Main fan the main fan removes heat from the printer to prevent overheating. Electrically erasable programmable read-only memory board the electrical er...

  • Page 125

    Phaser 6180mfp multifunction printer service manual 2-43 theory of operation high-voltage power supply the high-voltage power supply (hvps) provides high-voltage power to the components in the transfer unit and print cartridge to perform charging, development, and primary transfer of the print proce...

  • Page 126

    2-44 phaser 6180mfp multifunction printer service manual theory of operation image processor board the image processor (i/p) board is connected to the mcu board, which controls the printer, including diagnostic, interface, and image processing. The i/p board is one of the major elements of the phase...

  • Page 127

    Phaser 6180mfp multifunction printer service manual 2-45 theory of operation machine control unit board the machine control unit (mcu) board controls the printing process based on communication with the printer image processor board and information from the sensors or switches. Major functions inclu...

  • Page 128

    2-46 phaser 6180mfp multifunction printer service manual theory of operation scanner controller board the scanner controller board is the logic interface between the scanner, fax modem, mcu, and image processor boards. It’s primary function is to control and manage copy scan and fax image informatio...

  • Page 129

    Phaser 6180mfp multifunction printer service manual 2-47 theory of operation data flow the electrical signal flow for the print data from the printer i/p board is shown in the following diagram. Host (electric signal) i/p board (electric signal) machine control unit (electric signal) laser unit (las...

  • Page 130

    2-48 phaser 6180mfp multifunction printer service manual theory of operation duplex unit ■ duplex jam sensor the duplex jam sensor detects paper that is carried to the duplex unit. ■ duplex clutch the duplex clutch transmits drive energy from the duplex motor to the exit roller in the fuser. When th...

  • Page 131

    Phaser 6180mfp multifunction printer service manual 2-49 theory of operation tray 3 - optional 550-sheet feeder tray 3 ■ tray 3 side guide (left/right) the left/right side guides move at a right angle to the paper transfer direction to align the paper width. ■ tray 3 end guide the end guide moves to...

  • Page 132

    2-50 phaser 6180mfp multifunction printer service manual theory of operation ■ tray 3 bottom plate a. When the tray is inserted into the sheet feeder, the actuator is pushed toward the front by the left guide, which pushes the stopper. B. The stopper unlocks the bottom lock oneway gear. C. When the ...

  • Page 133

    Phaser 6180mfp multifunction printer service manual 2-51 theory of operation optional 550-sheet feeder ■ tray 3 no paper sensor the no paper sensor detects the presence of the paper in the paper tray based on the no paper actuator position. ■ tray 3 feed clutch the feed clutch transmits drive energy...

  • Page 134

    2-52 phaser 6180mfp multifunction printer service manual theory of operation ■ tray 3 size switch the size switch detects the paper size of the paper tray. ■ tray 3 end guide paper is detected at the tray 3 end guide. Note refer to “paper size detection” on page 2-56 for detailed information on pape...

  • Page 135

    Phaser 6180mfp multifunction printer service manual 2-53 theory of operation tray 3 multiple sheet feed prevention the sheets loaded in tray 3 are occasionally stuck together along the edges, which can cause a multiple sheet feed or a jam. The nudger roller feeds the sheets to a position between the...

  • Page 136

    2-54 phaser 6180mfp multifunction printer service manual theory of operation however, when two sheets are fed concurrently, only the feed roller rotates. The retard roller is coupled to a friction clutch that prevents the roller from rotating due to extra force from feeding two sheets; this process ...

  • Page 137: Printer Modes

    Phaser 6180mfp multifunction printer service manual 2-55 theory of operation printer modes operational modes the phaser 6180mfp includes the following modes: ■ diagnostics mode the printer is ready to receive diagnostic commands, or the printer diagnostic function is operating. ■ wait mode the print...

  • Page 138: Printer Control

    2-56 phaser 6180mfp multifunction printer service manual theory of operation printer control paper size detection the paper size detection for trays 2 and 3 is determined by three paper size switches in each paper tray slot. The switch condition is set by moving the paper end guide in the tray. This...

  • Page 139

    Phaser 6180mfp multifunction printer service manual 2-57 theory of operation selective control on paper tray the default tray is tray 2. The preferred paper tray can be changed using the menu on the printer’s control panel: system > tray settings . Laser unit light quantity control image data is sen...

  • Page 140

    2-58 phaser 6180mfp multifunction printer service manual theory of operation 4. The drum charging voltage, developing dc voltage, and the laser unit beam intensity are adjusted for each color according to the detected patch density. Toner density control toner density must be kept constant to attain...

  • Page 141

    Phaser 6180mfp multifunction printer service manual 2-59 theory of operation adc sensor adjustment the adc sensor is a reflection type sensor that radiates light from its led onto the target and detects the reflected light at its photoreceptor and outputs electric signals responsive to the amount of...

  • Page 142

    2-60 phaser 6180mfp multifunction printer service manual theory of operation color registration control the printer uses a tandem electro-photographic system with organic photo conductor (opc) drums and direct transfer by the transfer belt. The images are formed on the drums of respective colors and...

  • Page 143

    Phaser 6180mfp multifunction printer service manual 2-61 theory of operation fuser control fuser temperature control after the target temperature is set, the heat roll surface temperature is controlled so that it can be the target temperature by turning the heater lamp on/off. Temperature of individ...

  • Page 144: Drive Transmission

    2-62 phaser 6180mfp multifunction printer service manual theory of operation drive transmission mechanical components clutch the electromagnetic clutch in the printer controls the rotation of the roller by transferring torque from the motor to the roller. The electromagnetic clutch becomes an electr...

  • Page 145

    Phaser 6180mfp multifunction printer service manual 2-63 theory of operation solenoid the solenoid opens/closes the shutter or controls the position of the gear for transferring torque of the motor to the roller. The solenoid becomes an electromagnet by transferring electric current through the coil...

  • Page 146

    2-64 phaser 6180mfp multifunction printer service manual theory of operation switch a micro-switch closes the internal contacts via a button, which is pushed down under the leaf spring that is held down by the actuator of the cover or door that is being closed. When the door or cover is opened, the ...

  • Page 147

    Phaser 6180mfp multifunction printer service manual 2-65 theory of operation main drive the main drive transmits power for black and white, full color, and simplex modes as shown in the following diagrams. Black and white mode process s6180mfp-065 [black and white mode] [name of moving parts] main d...

  • Page 148

    2-66 phaser 6180mfp multifunction printer service manual theory of operation front view s6180mfp-066 [black and white mode] drive gear [belt] drum gear (k) [drum (k)] drum gear (c) [drum (c)] drum gear (m) [drum (m)] drum gear (y) [drum (y)] main motor main drive magnet roller gear (k) [magnet rolle...

  • Page 149

    Phaser 6180mfp multifunction printer service manual 2-67 theory of operation full color mode process s6180mfp-067 [full color mode] main motor main drive drive gear [belt] [drum (k)] [drum (c)] [drum (m)] [drum (y)] transfer unit drum gear (k) drum gear (c) drum gear (m) drum gear (y) sub motor prin...

  • Page 150

    2-68 phaser 6180mfp multifunction printer service manual theory of operation front view s6180mfp-068 [full color mode] main motor drive gear [belt] drum gear (k) [drum (k)] drum gear (c) [drum (c)] drum gear (m) [drum (m)] drum gear (y) [drum (y)] developer motor front [name of moving parts] magnet ...

  • Page 151

    Phaser 6180mfp multifunction printer service manual 2-69 theory of operation simplex mode process s6180mfp-069 [simplex mode] main drive main motor exit clutch exit idler gear 6 exit idler gear 6 exit idler gear 5 exit idler gear 4 exit idler gear 3 exit idler gear 2 heat roller idler gear duplex id...

  • Page 152

    2-70 phaser 6180mfp multifunction printer service manual theory of operation front view s6180mfp-070 [simplex mode] duplex module duplex clutch duplex idler gear 21z duplex gear 21z 25z duplex gear 25z duplex idler gear 2 duplex idler gear 1 exit idler gear 6 exit idler gear 6 exit idler gear 5 exit...

  • Page 153

    Phaser 6180mfp multifunction printer service manual 2-71 theory of operation dispenser (c) (m) (y) (k) the dispenser drives the agitator and the auger in the print cartridge as shown in the following diagram. The operation is common among the dispensers c, m, y, and k. Customer replaceable unit proc...

  • Page 154

    2-72 phaser 6180mfp multifunction printer service manual theory of operation front view s6180mfp-072 agitator gear 2 [rear agitator] agitator gear 2 [front agitator] [name of moving parts] dispenser (c) (m) (y) (k) cleaning paddle gear [cleaning paddle] front dispenser input gear dispenser idler gea...

  • Page 155

    Phaser 6180mfp multifunction printer service manual 2-73 theory of operation drive assembly the drive assembly transmits drive energy as shown in the following diagram. Paper handling process s6180mfp-073 [name of moving parts] drive assembly tray 2 motor tray 1 (mpt) feed solenoid tray 1 (mpt) gear...

  • Page 156

    2-74 phaser 6180mfp multifunction printer service manual theory of operation front view s6180mfp-074 [name of moving parts] registration clutch [rubber registration roller] rubber registration gear metal registration gear [metal registration roller] feed clutch tray 2 motor nudger roller gear [feed ...

  • Page 157

    Phaser 6180mfp multifunction printer service manual 2-75 theory of operation duplex drive the following diagram provides a process flow of the duplex drive. Duplex mode process s6180mfp-075 [duplex mode] duplex module duplex drive duplex gear 40z [duplex roller 2] [duplex belt] [duplex roller 1] dup...

  • Page 158

    2-76 phaser 6180mfp multifunction printer service manual theory of operation front view s6180mfp-076 front duplex gear 40z [duplex roller 2] duplex motor [duplex belt] duplex module duplex clutch [duplex roller 1] duplex idler gear 21z duplex idler gear 1 duplex idler gear 2 duplex gear 21z 25z dupl...

  • Page 159

    Phaser 6180mfp multifunction printer service manual 2-77 theory of operation optional 550-sheet feeder drive the following diagram provides a process flow of the optional 550-sheet feeder drive. Optional 550-sheet feeder process 6180mfp-077 optional 550-sheet feeder drive optional turn clutch [turn ...

  • Page 160

    2-78 phaser 6180mfp multifunction printer service manual theory of operation front view s6180mfp-078 optional feeder drive optional turn clutch [turn roller] [name of moving parts] feed clutch front nudger roller gear [optional 550-sheet feeder tray feed roller] oneway nudger clutch [optional 550-sh...

  • Page 161: Scanner Assembly

    Phaser 6180mfp multifunction printer service manual 2-79 theory of operation scanner assembly the scanning section consists of a scanner assembly that reads a single- sheet document placed on the document glass, and an automatic document feeder (adf) that conveys the pages of a multiple-sheet docume...

  • Page 162

    2-80 phaser 6180mfp multifunction printer service manual theory of operation scanning at automatic document feeder the media set in the document tray is conveyed through the feed roller, takeaway roller, and registration roller. The media image is scanned at the constant velocity transport (cvt) pos...

  • Page 163

    Phaser 6180mfp multifunction printer service manual 2-81 theory of operation prefeed in the prefeed process, the media is fed from the feed roller to the takeaway roller. When the nudger roller is pressed down to the media surface, the adf motor rotates to drive the nudger roller and feed roller. Th...

  • Page 164

    2-82 phaser 6180mfp multifunction printer service manual theory of operation preregistration in the preregistration process, the media (fed to the takeaway roller in the prefeed process) is fed to the registration roller. The lead edge of the media is then fed from the registration roller to the sca...

  • Page 165

    Phaser 6180mfp multifunction printer service manual 2-83 theory of operation simplex document for simplex document, media feed is performed as follows: 1. The media is fed to the takeaway roller, the registration roller, and then fed to the scan feed reference position. 2. The media is fed to the re...

  • Page 166

    2-84 phaser 6180mfp multifunction printer service manual theory of operation drive torque transfer adf motor the torque of the adf motor is transferred to each document feeding roller as show in the following diagram. S6180mfp-098 adf motor gear a gear b gear c / takeaway roller feed roller friction...

  • Page 167

    Phaser 6180mfp multifunction printer service manual 2-85 theory of operation gear layout s6180mfp-093 registration roller exit roller nudger roller (adf feed roller) adf motor gear d gear a gear c gear b gear f gear e gear g oneway clutch gear j gear h gear i gear l gear k friction clutch jam clear ...

  • Page 168

    2-86 phaser 6180mfp multifunction printer service manual theory of operation functions of components scanner ■ adf open sensor the adf open sensor detects whether or not the adf is open and determines the timing of document size detection. ■ carriage motor the carriage motor drives the scanner assem...

  • Page 169

    Phaser 6180mfp multifunction printer service manual 2-87 theory of operation automatic document feeder (adf) ■ document sensor the document sensor detects the presence of media on the adf document tray. ■ present: beam is unshielded (unblocked) ■ absent: beam is shielded (blocked) ■ cover open senso...

  • Page 170

    2-88 phaser 6180mfp multifunction printer service manual theory of operation control document scanning steps a ccd image sensor is used to read image data from the media. The ccd image sensor output is adjusted to ensure the image reading is stabilized. Adjustment includes automatic gain control (ag...

  • Page 171

    Phaser 6180mfp multifunction printer service manual 2-89 theory of operation ccd image sensor overview the ccd image sensor is a four-color image sensor with three lines for the respective colors r (red), g (green), b (blue) and one line for b/w (black and white). S6180mfp-097 status printer status ...

  • Page 172: Fax System

    2-90 phaser 6180mfp multifunction printer service manual theory of operation fax system telephone system overview converting and sending voice in the form of electrical signals the human voice is a sound wave; in other words, air vibrations. Conversation between two people results when such vibratio...

  • Page 173

    Phaser 6180mfp multifunction printer service manual 2-91 theory of operation on the other hand, the speaker functions in the reverse manner, transducing electrical signals back to sound wave. Therefore, its construction is basically the same as that of a microphone. Electrical signals passing throug...

  • Page 174

    2-92 phaser 6180mfp multifunction printer service manual theory of operation analog and digital signals an analog signal is an electrical signal generated by the telephone’s microphone. The waveform of this analog signal fluctuates responsive to the voice volume. When the voice is loud, the amplitud...

  • Page 175

    Phaser 6180mfp multifunction printer service manual 2-93 theory of operation the difference between analog and digital signals can be easily understood by comparing analog measuring instruments, such as clocks and scales with their needles and gradations to digital gauges that display results as a v...

  • Page 176

    2-94 phaser 6180mfp multifunction printer service manual theory of operation telephone call connection mechanism analog telephone network to make a telephone call, the calling party and called party each must have a telephone. These telephones must be connected by a transmission route. The transmiss...

  • Page 177

    Phaser 6180mfp multifunction printer service manual 2-95 theory of operation telephone call mechanism there are two types of telephone line corresponding to the two ways of transmitting the phone number. They are known as dial types. Most recent telephones can automatically distinguish the dial type...

  • Page 178

    2-96 phaser 6180mfp multifunction printer service manual theory of operation 1. When the handset is lifted, the hook switch is activated and a transmission signal (400hz/48vdc), called a dial tone (dt), is sent from the local switch. The dial tone is audible at the handset speaker, indicating that t...

  • Page 179

    Phaser 6180mfp multifunction printer service manual 2-97 theory of operation fax (facsimile) system overview a fax is a device that sends and receives image data using either an analog or a digital telephone line. The three basic units of a fax are the scanner (for reading the image), the control ci...

  • Page 180

    2-98 phaser 6180mfp multifunction printer service manual theory of operation scanner the scanner consists of a lamp (fluorescent lamp, etc.) that illuminates the original document with uniform light and a charged coupled device (ccd), which reads the light reflected from the image. A ccd is a light-...

  • Page 181

    Phaser 6180mfp multifunction printer service manual 2-99 theory of operation after the telephone number is entered, the ncu automatically performs steps 1 and 2 of the line connection procedure described in “telephone call mechanism” on page 95. If on the receiving end, step 6 is automatically perfo...

  • Page 182

    2-100 phaser 6180mfp multifunction printer service manual theory of operation the same time, the called party’s local switch sends a ring back tone (rbt) to the calling party’s telephone to indicate that a connection to the called party has been established. 5. When the called party’s handset is lif...

  • Page 183

    Phaser 6180mfp multifunction printer service manual 2-101 theory of operation protocol monitor overview of communication protocol a protocol refers to an agreed-upon set of special rules to be adhered to by endpoints attempting to establish a telecommunication connection. The communication protocol ...

  • Page 184

    2-102 phaser 6180mfp multifunction printer service manual theory of operation ■ phase a – call establishment in order for a fax to be established, both ends of the line must recognize that the other end is a non-voice (fax) terminal. Since g3 fax communication is intended for a transmission over the...

  • Page 185

    Phaser 6180mfp multifunction printer service manual 2-103 theory of operation when the image data has been successfully received, the receiving side sends out message confirmation (mcf) to prompt for subsequent image data transmission. When the received image data contains permissible errors, the re...

  • Page 186

    2-104 phaser 6180mfp multifunction printer service manual theory of operation overview of protocol monitor protocol monitor allows the user to monitor and print the transmission/ reception records of signals during a g3 fax session that is in conformance to the itu-t recommendation t.30, thereby hel...

  • Page 187

    Phaser 6180mfp multifunction printer service manual 2-105 theory of operation fax standards (itu-t recommendations) international fax standards (itu-t recommendations) include g1 to g4. G1 to g3 use analog telephone networks. G4 uses a digital telephone network (isdn). G3 is the standard that is cur...

  • Page 188

    2-106 phaser 6180mfp multifunction printer service manual theory of operation.

  • Page 189: In This Chapter...

    3 chapter error messages and codes in this chapter... ■ introduction ■ servicing instructions ■ messages, chain link codes, and procedures ■ jam errors ■ consumable/routine maintenance errors ■ tray and paper errors ■ options errors ■ configuration, memory, and firmware errors ■ e-mail errors ■ scan...

  • Page 190: Introduction

    3-2 phaser 6180mfp multifunction printer service manual error messages and codes introduction this chapter describes error messages and numeric codes displayed on the control panel or listed on the error history page. These error indications serve as the entry point into the troubleshooting process....

  • Page 191

    Phaser 6180mfp multifunction printer service manual 3-3 error messages and codes the error history page contains two types of history information. System fail history system fail history contains: item number, total print count, and chain-link code. Paper jam history paper jam history contains: item...

  • Page 192: Servicing Instructions

    3-4 phaser 6180mfp multifunction printer service manual error messages and codes servicing instructions the service checklist below is an overview of the path a service technician should take when servicing the printer and printer optional equipment. Step 1: identify the problem 1. Verify the report...

  • Page 193

    Phaser 6180mfp multifunction printer service manual 3-5 error messages and codes messages, chain link codes, and procedures the error messages and chain link codes generated by the printer’s operating system are the lead-in to the troubleshooting procedures that follow in subsequent pages. This sect...

  • Page 194

    3-6 phaser 6180mfp multifunction printer service manual error messages and codes chain link definition for chain link codes, chain number (0 to 999) and link number (0 to 999) are assigned. ■ chain number – indicates target feature area. The chain number is assigned based on chain number numbering g...

  • Page 195

    Phaser 6180mfp multifunction printer service manual 3-7 error messages and codes error message and chain link code summary the error message summary table lists possible errors, along with the corresponding code, and page reference for the corrective procedure. ■ the control panel message column sho...

  • Page 196

    3-8 phaser 6180mfp multifunction printer service manual error messages and codes 010-359 fuser crum error page 3-49 010-397 fuser error (iot fuser failure) page 3-50 093-423 093-424 093-425 093-426 check print cartridge error (y/m/c/k) page 3-52 093-919 093-920 093-921 093-922 remove print cartridge...

  • Page 197

    Phaser 6180mfp multifunction printer service manual 3-9 error messages and codes 024-958 load tray 1 (mpt) (iot paper size mismatch) page 3-70 024-959 load tray 2 (no suitable paper) page 3-82 024-960 load tray 3 (no suitable paper) page 3-84 024-963 load tray 1 (mpt) (no suitable paper) page 3-80 0...

  • Page 198

    3-10 phaser 6180mfp multifunction printer service manual error messages and codes 018-311 mpc error (nic flash rom boot module checksum error) page 3-114 018-312 mpc error (nic ram r/w test error) page 3-114 018-313 mpc error (nic flash rom application module checksum error) page 3-114 018-314 mpc e...

  • Page 199

    Phaser 6180mfp multifunction printer service manual 3-11 error messages and codes 116-315 ram error (ess on board ram w/r check fail) page 3-148 116-316 ram error (ess dim slot ram w/r check fail) page 3-149 116-317 controller error (ess rom check (main) fail) page 3-151 116-320 ram error (dimm slot...

  • Page 200

    3-12 phaser 6180mfp multifunction printer service manual error messages and codes 016-503 email error, invalid smtp server error (smtp server address resolution fail for maillib) page 3-161 016-504 email error, invalid pop3 server error (pop server address resolution fail for maillib) page 3-161 016...

  • Page 201

    Phaser 6180mfp multifunction printer service manual 3-13 error messages and codes 062-322 scanner error (parameter error) page 3-179 062-323 control panel error page 3-183 062-324 scanner error page 3-178 062-360 scanner sensor error page 3-177 062-371 scanner lamp error page 3-177 062-393 scanner e...

  • Page 202

    3-14 phaser 6180mfp multifunction printer service manual error messages and codes 033-513 fax communication error (stop communication in memory full) page 3-196 033-514 fax codec error (jpeg dnl/sof 0 error) page 3-206 033-515 fax codec error (jpeg nf error) page 3-206 033-517 incorrect password (df...

  • Page 203

    Phaser 6180mfp multifunction printer service manual 3-15 error messages and codes 033-776 fax codec error (scan encode output buffer over) page 3-210 033-777 fax codec error (fax rx decode input buffer over) page 3-206 033-782 fax codec error (nss/dcs function disagreement) page 3-206 033-784 fax co...

  • Page 204

    3-16 phaser 6180mfp multifunction printer service manual error messages and codes 035-729 fax communication error (career out) page 3-218 035-730 fax communication error (rs request cs not on) page 3-196 035-737 fax communication error (ctc/eor resend over) page 3-218 035-739 fax communication error...

  • Page 205

    Phaser 6180mfp multifunction printer service manual 3-17 error messages and codes 133-237 fax codec error (mhr input buffer error) page 3-210 133-238 fax codec error (mhr output buffer error) page 3-210 133-239 fax error (fax ecm buffer address error) page 3-193 133-240 fax error (resolution change ...

  • Page 206

    3-18 phaser 6180mfp multifunction printer service manual error messages and codes 133-288 fax error (file close error) page 3-193 133-289 fax error (file erase error) page 3-193 133-290 fax error (print decode error) page 3-193 error message and chain link code display (continued) chain link code co...

  • Page 207: Jam Errors

    Phaser 6180mfp multifunction printer service manual 3-19 error messages and codes jam errors jam at tray 2 (illegal settings) the registration sensor is not turned on within the specified time. The following troubleshooting procedure applies to this error. Applicable chain link ■ jam at tray 2 (ille...

  • Page 208

    3-20 phaser 6180mfp multifunction printer service manual error messages and codes 4 1. Reseat the paper in the tray. 2. Does the error still occur? Go to step 5. Complete. 5 1. Check the paper transfer path. 2. Are there any debris on the paper transfer path? Remove the debris. Go to step 6. 6 1. Pe...

  • Page 209

    Phaser 6180mfp multifunction printer service manual 3-21 error messages and codes 12 check the registration sensor signal. 1. Disconnect p/j23 from the mcu board. 2. Is there +3.3 v across ground j23-8 pin on the mcu board? Replace the mcu board (page 8-88). Replace the registration sensor (page 8-4...

  • Page 210

    3-22 phaser 6180mfp multifunction printer service manual error messages and codes jam at scanner jam has occurred at the adf. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 005-110 : jam at scanner (pickup jam) ■ chain link 005-121 : jam at scanne...

  • Page 211

    Phaser 6180mfp multifunction printer service manual 3-23 error messages and codes 6 1. Check the wiring harness connectors p/j60, p/j62, p/j63, p/ j64, and p/j65 on the scanner controller board. Reseat the connectors. 2. Does the error still occur when copying? Replace the adf scanner assembly (page...

  • Page 212

    3-24 phaser 6180mfp multifunction printer service manual error messages and codes jam at tray 2 (iot feed jam) paper fed from tray 2 did not reach the registration sensor on time. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 071-100 : jam at tray ...

  • Page 213

    Phaser 6180mfp multifunction printer service manual 3-25 error messages and codes 4 1. Replace the paper. 2. Does the error still occur? Replace the tray 2 retard roller (page 8-15). Complete. 5 1. Replace the feed roller (page 8-14). 2. Does the error still occur? Go to step 6. Complete. 6 1. Check...

  • Page 214

    3-26 phaser 6180mfp multifunction printer service manual error messages and codes jam at tray 3 (illegal settings) the registration sensor is not turned on within the specified time. The following troubleshooting procedure applies to this error. Applicable chain link ■ jam at tray 3 (illegal setting...

  • Page 215

    Phaser 6180mfp multifunction printer service manual 3-27 error messages and codes 5 1. Perform the registration sensor test (page 4-43): service mode > printer diag > engine diag > sensor test > regi sensor . 2. Does the number on the control panel increase by 1 when the actuator of the registration...

  • Page 216

    3-28 phaser 6180mfp multifunction printer service manual error messages and codes 12 check the right side harness for continuity. 1. Disconnect p/j273 from the feeder unit harness. 2. Disconnect p/j27 from the mcu board. 3. Check continuity between p/j27 p/j273. Go to step 13. Replace the right side...

  • Page 217

    Phaser 6180mfp multifunction printer service manual 3-29 error messages and codes 19 check the optional feeder drive signal. 1. Disconnect p/j422 from the optional feeder board. 2. Is there +24 v across ground j422-6 pin on the optional feeder board when the interlock switch is activated? Replace th...

  • Page 218

    3-30 phaser 6180mfp multifunction printer service manual error messages and codes jam at tray 1 (mpt) paper fed from tray 1 (mpt) did not reach the registration sensor on time. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 075-100 : jam at tray 1 (...

  • Page 219

    Phaser 6180mfp multifunction printer service manual 3-31 error messages and codes 4 1. Reseat the tray 1 side guides. 2. Does the error still occur when printing? Go to step 5. Complete. 5 1. Perform the registration sensor test (page 4-43): service mode > printer diag > engine diag > sensor test > ...

  • Page 220

    3-32 phaser 6180mfp multifunction printer service manual error messages and codes 11 check the registration sensor harness for continuity. 1. Disconnect p/j232 from the right side harness. 2. Disconnect p/j2322 from the registration sensor. 3. Check continuity between p/j232 p/j2322. Go to step 12. ...

  • Page 221

    Phaser 6180mfp multifunction printer service manual 3-33 error messages and codes 17 check the tray 1 feed solenoid signal. 1. Disconnect p/j23 from the mcu board. 2. Is there +24 v across ground j23-17 pin on the mcu board when the interlock switch is activated? Replace the tray 1 feed solenoid (pa...

  • Page 222

    3-34 phaser 6180mfp multifunction printer service manual error messages and codes jam at tray 2 (feed jam) paper fed from tray 2 did not reach the registration sensor on time. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 077-903 : jam at tray 2 (i...

  • Page 223

    Phaser 6180mfp multifunction printer service manual 3-35 error messages and codes 3 1. Replace the paper. 2. Check the paper feed. 3. Does multiple feed occur? Replace the damaged part(s): ■ retard holder (page 8-38) ■ tray 2 feed roller (page 8-14) ■ feeder unit (page 8-47). Replace the mcu board (...

  • Page 224

    3-36 phaser 6180mfp multifunction printer service manual error messages and codes jam at exit/jam at registration roll the following error(s) has occurred. ■ paper remains at the exit sensor or registration sensor. ■ paper does not reach the exit sensor or registration sensor within the specified ti...

  • Page 225

    Phaser 6180mfp multifunction printer service manual 3-37 error messages and codes troubleshooting references table applicable parts wiring and plug/jack map references ■ registration clutch, pl3.1.19 ■ feeder unit, pl3.2.1 ■ regi metal roll, pl3.2.6 ■ regi rubber roll, pl3.2.7 ■ registration sensor,...

  • Page 226

    3-38 phaser 6180mfp multifunction printer service manual error messages and codes 6 1. Perform the main motor test (page 4-54): service mode > printer diag > engine diag > motor test > main motor . 2. Does the motor operate properly? Go to step 7. Go to step 22. 7 1. Perform the sub motor test (page...

  • Page 227

    Phaser 6180mfp multifunction printer service manual 3-39 error messages and codes 15 check the fuser signal. 1. Disconnect p/j17 from the mcu board. 2. Is there +3.3 v across ground j17-1 pin on mcu board? Go to step 16. Replace the mcu board (page 8-88). 16 check the exit sensor for signal. 1. Meas...

  • Page 228

    3-40 phaser 6180mfp multifunction printer service manual error messages and codes 22 1. Check the wiring harness connectors p/j21 and p/j211 between the mcu board and the main drive assembly. 2. Are the connectors securely connected? Go to step 23. Reconnect the connectors. 23 check the right side h...

  • Page 229

    Phaser 6180mfp multifunction printer service manual 3-41 error messages and codes 29 check the right side harness for continuity. 1. Disconnect p/j25 from the mcu board. 2. Disconnect p/j251 from the feed drive assembly. 3. Check continuity between p/j25 p/j251. Go to step 30. Replace the right side...

  • Page 230

    3-42 phaser 6180mfp multifunction printer service manual error messages and codes jam at duplexer the duplex jam sensor indicates the paper did not reach the sensor on time or that paper remains in the chute assembly out. The following troubleshooting procedure applies to this error. Applicable chai...

  • Page 231

    Phaser 6180mfp multifunction printer service manual 3-43 error messages and codes 3 1. Check the duplex gate chute for correct installation. Reseat the duplex gate chute (page 8-68). 2. Does the error still occur when printing? Go to step 4. If the duplex gate chute is damaged, replace the duplex ga...

  • Page 232

    3-44 phaser 6180mfp multifunction printer service manual error messages and codes 11 check the right side harness for continuity. 1. Disconnect p/j23 from the mcu board. 2. Disconnect p/j234 from the tray 2 turn clutch. 3. Check continuity between p/j23 p/j234. Go to step 12. Replace the right side ...

  • Page 233

    Phaser 6180mfp multifunction printer service manual 3-45 error messages and codes 18 check the front cover harness for continuity. 1. Disconnect p/j2720 from the duplex unit harness. 2. Disconnect p/j272 from the right side harness. Check continuity between p/j2720 p/j272. Go to step 19. Replace the...

  • Page 234

    3-46 phaser 6180mfp multifunction printer service manual error messages and codes consumable/routine maintenance errors insert fuser the printer does not detect the presence of the fuser. The following troubleshooting procedure applies to this error. Warning the fuser may be hot. Turn the printer po...

  • Page 235

    Phaser 6180mfp multifunction printer service manual 3-47 error messages and codes 4 check the fuser harness for continuity. 1. Disconnect p/j17 from the mcu board. 2. Disconnect p/j171 from the fuser unit. 3. Disconnect p/j47 from the lvps. 4. Check continuity between p/j17 and p/j47 p/j171. Go to s...

  • Page 236

    3-48 phaser 6180mfp multifunction printer service manual error messages and codes fuser error (iot fuser life over) the fuser has reached its end of life. The following troubleshooting procedure applies to this error. Warning the fuser may be hot. Turn the printer power off and allow at least 5 minu...

  • Page 237

    Phaser 6180mfp multifunction printer service manual 3-49 error messages and codes fuser crum id error the fuser crum id error is detected. The following troubleshooting procedure applies to this error. Warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuse...

  • Page 238

    3-50 phaser 6180mfp multifunction printer service manual error messages and codes fuser error the fuser temperature regulation has failed. The following troubleshooting procedure applies to this error. Warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuse...

  • Page 239

    Phaser 6180mfp multifunction printer service manual 3-51 error messages and codes 4 check the fuser harness for continuity. 1. Disconnect p/j17 from the mcu board. 2. Disconnect p/j171 from the fuser unit. 3. Disconnect p/j47 from the lvps. 4. Check continuity between p/j17 and p/ j47 p/j171. Go to ...

  • Page 240

    3-52 phaser 6180mfp multifunction printer service manual error messages and codes check print cartridge error (yellow/magenta/cyan/black) the print cartridge (yellow/magenta,/cyan/black) is near or has reached its end of life. The following troubleshooting procedure applies to these errors. Applicab...

  • Page 241

    Phaser 6180mfp multifunction printer service manual 3-53 error messages and codes remove print cartridge tape (yellow/magenta/cyan/black) the print cartridge (yellow/magenta/cyan/black) tape was not removed when a new print cartridge is installed. The following troubleshooting procedure applies to t...

  • Page 242

    3-54 phaser 6180mfp multifunction printer service manual error messages and codes 4 perform the toner motor test: service mode > engine diag > motor test > toner motor . ■ yellow toner motor (page 4-61) ■ magenta toner motor (page 4-62) ■ cyan toner motor (page 4-63) ■ black toner motor (page 4-64) ...

  • Page 243

    Phaser 6180mfp multifunction printer service manual 3-55 error messages and codes replace print cartridge (yellow/magenta/cyan/black) the print cartridge (yellow/magenta,/cyan/black) has reached its end of life. The following troubleshooting procedure applies to these errors. Applicable chain links ...

  • Page 244

    3-56 phaser 6180mfp multifunction printer service manual error messages and codes empty print cartridge (yellow/magenta/cyan/black) the print cartridge has reached its end of life. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 093-935 : replace y...

  • Page 245

    Phaser 6180mfp multifunction printer service manual 3-57 error messages and codes print cartridge crum error (yellow/magenta/cyan/black) the print cartridge crum communication is detected. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 093-925 : b...

  • Page 246

    3-58 phaser 6180mfp multifunction printer service manual error messages and codes 5 1. Check the wiring harness connector(s) between the crum connector and the mcu board. ■ yellow: p/j31 and p/j311 ■ magenta: p/j31 and p/j312 ■ cyan: p/j31 and p/j313 ■ black: p/j31 and p/j314 2. Is the connector(s) ...

  • Page 247

    Phaser 6180mfp multifunction printer service manual 3-59 error messages and codes non-xerox print cartridge error (yellow/magenta/cyan/black) the print cartridge crum id error indicates that a non-xerox print cartridge is installed. The following troubleshooting procedure applies to these errors. Ap...

  • Page 248

    3-60 phaser 6180mfp multifunction printer service manual error messages and codes insert print cartridge (yellow/cyan/magenta/black) the printer does not detect the print cartridge. The following troubleshooting procedure applies to these errors. Applicable chain links ■ chain link 093-970 : insert ...

  • Page 249

    Phaser 6180mfp multifunction printer service manual 3-61 error messages and codes 4 1. Perform the cru sensor test: service mode > printer diag > engine diag > sensor test > cru sensor . ■ yellow cru sensor (page 4-45) ■ magenta cru sensor (page 4-46) ■ black cru sensor (page 4-47) ■ cyan cru sensor...

  • Page 250

    3-62 phaser 6180mfp multifunction printer service manual error messages and codes 9 check the print cartridge sensor for operation. 1. Measure the voltage across: ■ ground p/j19-3 pin (yellow) ■ ground p/j19-6 pin (magenta) ■ ground p/j19-9 pin (black) ■ ground p/j19-12 pin (cyan) 2. Does the voltag...

  • Page 251

    Phaser 6180mfp multifunction printer service manual 3-63 error messages and codes non-xerox print cartridge installed the printer does not have a genuine xerox print cartridge installed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 193-700 : non-x...

  • Page 252

    3-64 phaser 6180mfp multifunction printer service manual error messages and codes 5 1. Check the wiring harness connector(s) between the crum connector and the mcu board. ■ yellow: p/j31 and p/j311 ■ magenta: p/j31 and p/j312 ■ cyan: p/j31 and p/j313 ■ black: p/j31 and p/j314 2. Is the connector(s) ...

  • Page 253

    Phaser 6180mfp multifunction printer service manual 3-65 error messages and codes insert transfer unit the printer does not detect the transfer unit. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 094-910 : insert transfer unit (iot dtb detached) in...

  • Page 254

    3-66 phaser 6180mfp multifunction printer service manual error messages and codes 5 check the front cover harness for continuity. 1. Disconnect p/j272 from the right side harness. 2. Disconnect p/j2721 from the transfer unit. 3. Check continuity between p/j272 p/ j2721. Go to step 6. Replace the fro...

  • Page 255

    Phaser 6180mfp multifunction printer service manual 3-67 error messages and codes transfer unit crum error the transfer unit crum id error is detected. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 094-330 : transfer crum error (iot crum id error) ...

  • Page 256

    3-68 phaser 6180mfp multifunction printer service manual error messages and codes ready transfer unit life the transfer unit is near or has reached its end of life. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 094-422 : ready transfer life (iot dt...

  • Page 257

    Phaser 6180mfp multifunction printer service manual 3-69 error messages and codes replace transfer unit the transfer unit has reached its end of life. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 094-911 : replace transfer unit (iot dtb life over)...

  • Page 258: Tray and Paper Errors

    3-70 phaser 6180mfp multifunction printer service manual error messages and codes tray and paper errors load tray 1 (mpt) (paper mismatch) the paper size mismatch is detected in tray 1 (mpt). The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-958 : ...

  • Page 259

    Phaser 6180mfp multifunction printer service manual 3-71 error messages and codes 4 1. Perform the registration sensor test (page 4-43): service mode > printer diag > engine diag > sensor test > regi sensor . 2. Does the number on the control panel increase by 1 when the actuator of the registration...

  • Page 260

    3-72 phaser 6180mfp multifunction printer service manual error messages and codes load tray 2 (paper size mismatch) the paper size mismatch is detected in tray 2. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-910 : load tray 2 (iot paper size m...

  • Page 261

    Phaser 6180mfp multifunction printer service manual 3-73 error messages and codes 6 1. Perform the tray 2 paper size test (page 4-52): service mode > printer diag > engine diag > sensor test > tray 2 paper size 2. Does size switch operate properly? Go to step 7. Replace the tray 2 size switch assemb...

  • Page 262

    3-74 phaser 6180mfp multifunction printer service manual error messages and codes load tray 3 (paper mismatch) the paper size mismatch is detected in tray 3. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-911 : load tray 3 (iot paper size mismat...

  • Page 263

    Phaser 6180mfp multifunction printer service manual 3-75 error messages and codes 6 1. Perform the tray 3 paper size test (page 4-53): service mode > printer diag > engine diag > sensor test > tray 3 paper size 2. Does size switch operate properly? Go to step 7. Replace the tray 3 size switch assemb...

  • Page 264

    3-76 phaser 6180mfp multifunction printer service manual error messages and codes insert tray 2 the tray 2 size switch indicates that tray 2 is not installed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 024-946 : insert tray 2 (tray detached) ■...

  • Page 265

    Phaser 6180mfp multifunction printer service manual 3-77 error messages and codes 4 check the right side harness for continuity. 1. Disconnect p/j23 from the mcu board. 2. Disconnect p/j231 from the size switch assembly. 3. Check continuity between p/j23 p/j231. Go to step 5. Replace the right side ...

  • Page 266

    3-78 phaser 6180mfp multifunction printer service manual error messages and codes insert tray 3 the tray 3 size switch indicates that tray 3 is not installed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 024-947 : insert tray 3 (tray missing) ■ ...

  • Page 267

    Phaser 6180mfp multifunction printer service manual 3-79 error messages and codes 4 check the c2 chute harness for continuity. 1. Disconnect p/j421 from the optional feeder board. 2. Disconnect p/j4211 from the optional size switch assembly. 3. Check continuity between p/j421 p/j4211. Go to step 5. ...

  • Page 268

    3-80 phaser 6180mfp multifunction printer service manual error messages and codes load tray 1 (mpt) (no suitable paper) the type or size of paper mismatched or tray 1 (mpt) is empty. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-963 : load tray...

  • Page 269

    Phaser 6180mfp multifunction printer service manual 3-81 error messages and codes 4 1. Check the mpt actuator for operation. 2. Does the actuator operate smoothly? Go to step 5. Replace the tray 1 (mpt) actuator (page 8-39). 5 1. Perform the tray 1 (mpt) no paper test (page 4-50): service mode > pri...

  • Page 270

    3-82 phaser 6180mfp multifunction printer service manual error messages and codes load tray 2 (no suitable paper) the type or size of paper mismatched or tray 2 is empty. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-959 : load tray 2 (no suita...

  • Page 271

    Phaser 6180mfp multifunction printer service manual 3-83 error messages and codes 4 1. Reseat tray 2. 2. Does the error still occur when printing? Go to step 5. Complete. 5 1. Check the no paper actuator. 2. Does the actuator operate smoothly? Go to step 6. Replace the feeder unit (page 8-47). 6 1. ...

  • Page 272

    3-84 phaser 6180mfp multifunction printer service manual error messages and codes load tray 3 (no suitable paper) the type or size of paper mismatched or tray 3 is empty. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-960 : load tray 3 (no suita...

  • Page 273

    Phaser 6180mfp multifunction printer service manual 3-85 error messages and codes 3 1. Check the paper type. ■ paper in the tray ■ paper type setting on the printer control panel ■ paper type of the printing job 2. Are the paper types the same? Go to step 4. Correct the paper type setting on the pri...

  • Page 274

    3-86 phaser 6180mfp multifunction printer service manual error messages and codes 11 check the registration sensor harness for continuity. 1. Disconnect p/j273 from the feeder unit harness. 2. Disconnect p/j27 from the mcu board. 3. Check continuity between p/j273 p/j27. Go to step 12. Replace the r...

  • Page 275

    Phaser 6180mfp multifunction printer service manual 3-87 error messages and codes multiple feed multiple sheets of paper are fed concurrently. The following troubleshooting procedure applies to this error. Initial actions ■ inspect the tray to ensure that it is free of obstructions, is loaded with s...

  • Page 276

    3-88 phaser 6180mfp multifunction printer service manual error messages and codes 3 1. Check the paper. Replace the paper. 2. Does multiple feed still occur? Replace the feeder unit. ■ tray 1/2 (page 8-47) tray 3 (page 8-127) complete. Troubleshooting procedure table (continued) step actions and que...

  • Page 277: Options Errors

    Phaser 6180mfp multifunction printer service manual 3-89 error messages and codes options errors 550 feeder error (optional 550-sheet feeder) the optional 550-sheet feeder has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 072-215 : 550 feed...

  • Page 278

    3-90 phaser 6180mfp multifunction printer service manual error messages and codes 5 check the feeder unit harness for continuity. 1. Disconnect p/j419 from the tray 3 feeder board. 2. Disconnect p/j273 from the right side harness. 3. Check continuity between p/j419 p/j273. Go to step 6. Replace the ...

  • Page 279

    Phaser 6180mfp multifunction printer service manual 3-91 error messages and codes motor error (optional 550-sheet feeder) the optional 550-sheet feeder motor has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 072-216 : option feeder motor fa...

  • Page 280

    3-92 phaser 6180mfp multifunction printer service manual error messages and codes 5 1. Perform the tray 3 feed motor test (page 4-59): service mode > printer diag > engine diag > motor test > tray 3 feed motor . Close the front door while running the tray 3 feed motor. 2. Does the tray 3 motor opera...

  • Page 281

    Phaser 6180mfp multifunction printer service manual 3-93 error messages and codes duplexer error the duplexer unit has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 077-215 : duplexer error initial actions ■ cycle printer power. ■ if the pr...

  • Page 282

    3-94 phaser 6180mfp multifunction printer service manual error messages and codes 5 check the duplex unit harness for continuity. 1. Disconnect p/j428 from the duplex board. 2. Disconnect p/j2720 from the front cover harness. 3. Check continuity between p/j428 p/j2720. Go to step 6. Replace the dupl...

  • Page 283

    Phaser 6180mfp multifunction printer service manual 3-95 error messages and codes configuration, memory, and firmware errors incorrect pagepack password flash error has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-220 : too many inco...

  • Page 284

    3-96 phaser 6180mfp multifunction printer service manual error messages and codes flash error flash error has occurred. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 016-500 : erase flash error (download delete error) ■ chain link 016-501 : write...

  • Page 285

    Phaser 6180mfp multifunction printer service manual 3-97 error messages and codes control panel language set unsupported the control panel does not support the language. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-610 : panel language set uns...

  • Page 286

    3-98 phaser 6180mfp multifunction printer service manual error messages and codes engine model mismatch printer engine model does not match. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-611 : print engine model mismatch (iot model mismatch) in...

  • Page 287

    Phaser 6180mfp multifunction printer service manual 3-99 error messages and codes out of memory/hard drive full the printer memory is full and cannot continue to print. Print job requires additional memory. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chai...

  • Page 288

    3-100 phaser 6180mfp multifunction printer service manual error messages and codes pdl error pdl error has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-720 : pdl error initial actions ■ cycle printer power. ■ if the problem persists,...

  • Page 289

    Phaser 6180mfp multifunction printer service manual 3-101 error messages and codes format error the format is invalid. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-737 : format error (download format error) initial actions ■ cycle printer powe...

  • Page 290

    3-102 phaser 6180mfp multifunction printer service manual error messages and codes mpc error mpc download has failed to start mpc download. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-738 : mpc error (download initial error) initial actions ■...

  • Page 291

    Phaser 6180mfp multifunction printer service manual 3-103 error messages and codes 5 1. Replace the mpc (page 8-95). 2. Does the error still occur when the printer is turned on? Replace the image processor board (page 8-90). Complete. Troubleshooting procedure table (continued) step actions and ques...

  • Page 292

    3-104 phaser 6180mfp multifunction printer service manual error messages and codes reseat mpc error mpc download was attempted without mpc installed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-739 : reseat mpc error (download insertion error...

  • Page 293

    Phaser 6180mfp multifunction printer service manual 3-105 error messages and codes 5 1. Replace the mpc (page 8-95). 2. Does the error still occur when the printer is turned on? Replace the image processor board (page 8-90). Complete. Troubleshooting procedure table (continued) step actions and ques...

  • Page 294

    3-106 phaser 6180mfp multifunction printer service manual error messages and codes mpc communication error communication error has occurred between the mpc and the controller during download. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-740 : ...

  • Page 295

    Phaser 6180mfp multifunction printer service manual 3-107 error messages and codes 5 1. Replace the mpc (page 8-95). 2. Does the error still occur when the printer is turned on? Replace the image processor board (page 8-90). Complete. Troubleshooting procedure table (continued) step actions and ques...

  • Page 296

    3-108 phaser 6180mfp multifunction printer service manual error messages and codes protection error file was downloaded to the unavailable (protected) area of the flash rom. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-741 : protection error (...

  • Page 297

    Phaser 6180mfp multifunction printer service manual 3-109 error messages and codes invalid id the id of the downloaded file is invalid. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-742 : invalid id error (download id error) initial actions ■ c...

  • Page 298

    3-110 phaser 6180mfp multifunction printer service manual error messages and codes range check error an error occurred while writing to flash memory. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-743 : range check error (download range error) i...

  • Page 299

    Phaser 6180mfp multifunction printer service manual 3-111 error messages and codes check sum error checksum is invalid. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-744 : check sum error (download check sum error) initial actions ■ cycle print...

  • Page 300

    3-112 phaser 6180mfp multifunction printer service manual error messages and codes header error the file header information is invalid. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-745 : header error (download header error) initial actions ■ c...

  • Page 301

    Phaser 6180mfp multifunction printer service manual 3-113 error messages and codes invalid job the controller has detetected incorrect data for the printing condition. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-799 : invalid job (job environ...

  • Page 302

    3-114 phaser 6180mfp multifunction printer service manual error messages and codes mpc error multi-protocol network card error has occurred. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 018-310 : mpc error (nic ess communication) - communication...

  • Page 303

    Phaser 6180mfp multifunction printer service manual 3-115 error messages and codes troubleshooting procedure table step actions and questions yes no 1 1. Check the multi-protocol network card (mpc) for correct installation. 2. Is the mpc correctly installed? Go to step 2. Reseat the mpc (page 8-95)....

  • Page 304

    3-116 phaser 6180mfp multifunction printer service manual error messages and codes network error failure occurred on the image processor board. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-350 : network error (on board network communication ...

  • Page 305

    Phaser 6180mfp multifunction printer service manual 3-117 error messages and codes mcu firmware error firmware error has been detected. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-340 : mcu firmware error (iot firmware error) initial actions ...

  • Page 306

    3-118 phaser 6180mfp multifunction printer service manual error messages and codes download mode error has occurred while updating mcu firmware. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-360 : download mode, send fw data (mcu download error...

  • Page 307

    Phaser 6180mfp multifunction printer service manual 3-119 error messages and codes mcu communication error communication has failed between the engine and the controller. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 024-371 : mcu comm. Error (iot-...

  • Page 308

    3-120 phaser 6180mfp multifunction printer service manual error messages and codes mcu nvram error engine nvram is corrupted. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 041-340 : mcu nvram error (iot nvram error) initial actions ■ cycle printer ...

  • Page 309

    Phaser 6180mfp multifunction printer service manual 3-121 error messages and codes 6 1. Reseat the transfer unit (page 8-9). 2. Does the error still occur when the printer is turned on? Replace the transfer unit (page 8-9). Complete. 7 1. Check the error on the control menu display. 2. Is the “addr:...

  • Page 310

    3-122 phaser 6180mfp multifunction printer service manual error messages and codes fan motor error (duplex fan) error for the duplex fan motor has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 042-313 : fan motor error (iot fan motor fail...

  • Page 311

    Phaser 6180mfp multifunction printer service manual 3-123 error messages and codes 4 check the duplex unit harness for continuity. 1. Disconnect p/j428 from the duplex board. 2. Disconnect p/j2720 from the front cover harness. 3. Check continuity between p/j2720 p/j428. Go to step 5. Replace the dup...

  • Page 312

    3-124 phaser 6180mfp multifunction printer service manual error messages and codes printer too hot the printer is too hot. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 042-700 : printer too hot (iot over heat stop) ■ chain link 142-700 : printer t...

  • Page 313

    Phaser 6180mfp multifunction printer service manual 3-125 error messages and codes 5 1. Replace the mcu board (page 8-88). 2. Does the error still occur when printing? Replace the feeder assembly (page 8-47). Complete. 6 does the error still occur after the printer has cooled down for about five min...

  • Page 314

    3-126 phaser 6180mfp multifunction printer service manual error messages and codes main motor error the main motor has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 042-325 : main motor error (iot motor failure) initial actions ■ cycle prin...

  • Page 315

    Phaser 6180mfp multifunction printer service manual 3-127 error messages and codes 5 1. Perform the main motor test (page 4-54 ): service mode > printer diag > engine diag > motor test > main motor . During the test, close the front cover. 2. Does the motor operate properly? Replace the mcu board (p...

  • Page 316

    3-128 phaser 6180mfp multifunction printer service manual error messages and codes sub motor error the sub motor has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 042-326 : sub motor error (iot motor failure) initial actions ■ cycle printer...

  • Page 317

    Phaser 6180mfp multifunction printer service manual 3-129 error messages and codes 5 1. Check the main drive for correct installation. 2. Is the main drive correctly installed? Go to step 6. Reseat the main drive (page 8-75). Go to step 6. 6 does the error still occur when the printer is turned on? ...

  • Page 318

    3-130 phaser 6180mfp multifunction printer service manual error messages and codes fan motor error (main fan) error for the main fan motor has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 042-358 : fan motor error (iot fan motor failure)...

  • Page 319

    Phaser 6180mfp multifunction printer service manual 3-131 error messages and codes 5 1. Replace the mcu board (page 8-88). 2. Does the error still occur when the printer is turned on? Replace the lvps (page 8-83). Complete. Troubleshooting procedure table (continued) step actions and questions yes n...

  • Page 320

    3-132 phaser 6180mfp multifunction printer service manual error messages and codes laser error an error was detected in the laser unit. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 061-370 : laser error (iot ros failure) initial actions ■ cycle pr...

  • Page 321

    Phaser 6180mfp multifunction printer service manual 3-133 error messages and codes 7 1. Replace the laser unit (page 8-52). 2. Does the error still occur when the printer is turned on? Replace the mcu board (page 8-88). Complete. Troubleshooting procedure table (continued) step actions and questions...

  • Page 322

    3-134 phaser 6180mfp multifunction printer service manual error messages and codes deve motor error the deve motor has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 093-320 : deve motor error (iot motor failure) initial actions ■ cycle prin...

  • Page 323

    Phaser 6180mfp multifunction printer service manual 3-135 error messages and codes 5 1. Check the main drive assembly for correct installation. 2. Is the main drive assembly correctly installed? Go to step 6. Reseat the main drive assembly (page 8-75). 6 does the error still occur when the printer i...

  • Page 324

    3-136 phaser 6180mfp multifunction printer service manual error messages and codes motor error (tray 2) the tray 2 motor has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 077-343 : tray 2 motor error (iot motor failure) initial actions ■ cy...

  • Page 325

    Phaser 6180mfp multifunction printer service manual 3-137 error messages and codes 5 does the error still occur when the printer is turned on? Go to step 6. Complete. 6 check the right side harness for continuity. 1. Disconnect p/j25 from the mcu board. 2. Disconnect p/j251 from the feed drive assem...

  • Page 326

    3-138 phaser 6180mfp multifunction printer service manual error messages and codes door a open the front cover is open. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 077-300 : door a open (iot front cover open) initial actions ■ cycle printer power...

  • Page 327

    Phaser 6180mfp multifunction printer service manual 3-139 error messages and codes adc sensor error (error code 01) the adc sensor has detected density error. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 092-651 : adc sensor error (iot adc sensor ...

  • Page 328

    3-140 phaser 6180mfp multifunction printer service manual error messages and codes 4 check the solenoid in the transfer unit for operation. 1. Perform the adc sensor solenoid test (page 4-72): service mode > printer diag > engine diag > motor test > adc (ctd) sensor solenoid . 2. Perform the adc sen...

  • Page 329

    Phaser 6180mfp multifunction printer service manual 3-141 error messages and codes adc sensor error (error code 02) the adc sensor has detected density error. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 092-651 : adc sensor error (iot adc sensor ...

  • Page 330

    3-142 phaser 6180mfp multifunction printer service manual error messages and codes 5 check the toner density and compare the density of four colors toner. 1. Check the toner density. Perform gradation test print (page 5-16): service mode > printer diag > test print > gradation ess . 2. Is there ligh...

  • Page 331

    Phaser 6180mfp multifunction printer service manual 3-143 error messages and codes 11 check the deve motor for operation. 1. Perform the deve motor test (page 4-72): service mode > printer diag > engine diag > motor test > deve motor . Close the front cover while running the test. 2. Does the deve m...

  • Page 332

    3-144 phaser 6180mfp multifunction printer service manual error messages and codes environmental (humidity/temperature) sensor error the environmental sensor has detected temperature error. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 092-661 : en...

  • Page 333

    Phaser 6180mfp multifunction printer service manual 3-145 error messages and codes 4 check the humidity harness for continuity. 1. Disconnect p/j26 from the mcu board. 2. Disconnect p/j261 from the humidity/temperature sensor. 3. Check continuity between p/j26 p/j261. Go to step 5. Replace the humid...

  • Page 334

    3-146 phaser 6180mfp multifunction printer service manual error messages and codes font rom error the printer controller has detected error. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-310 : font rom error (ess font rom errror) (main) ■ cha...

  • Page 335

    Phaser 6180mfp multifunction printer service manual 3-147 error messages and codes mac address error the printer controller has detected error. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 116-314 : mac address error (on board network mac address ...

  • Page 336

    3-148 phaser 6180mfp multifunction printer service manual error messages and codes ram error the printer controller has detected error. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 116-315 : ram error (ess on board ram w/r check fail) initial acti...

  • Page 337

    Phaser 6180mfp multifunction printer service manual 3-149 error messages and codes ram error the printer controller has detected ram error. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-316 : ram error (dimm slot ram w/r check fail) ■ chain l...

  • Page 338

    3-150 phaser 6180mfp multifunction printer service manual error messages and codes nvram error the printer controller has detected nvram error. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-323 : nvram error (nvram1 w/r check fail) ■ chain li...

  • Page 339

    Phaser 6180mfp multifunction printer service manual 3-151 error messages and codes controller error the printer controller has detected error. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-317 : controller error (rom check fail) (main) ■ chai...

  • Page 340

    3-152 phaser 6180mfp multifunction printer service manual error messages and codes asic error the printer controller has detected error. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 116-343 : asic error (asic fail) initial actions ■ cycle printer ...

  • Page 341

    Phaser 6180mfp multifunction printer service manual 3-153 error messages and codes parallel port error parallel port error has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 116-367 : parallel port error (ieee 1284 data error) initial acti...

  • Page 342

    3-154 phaser 6180mfp multifunction printer service manual error messages and codes macphy chip test error macphy chip test error has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 116-392 : macphy chip test error (diag mode) initial action...

  • Page 343

    Phaser 6180mfp multifunction printer service manual 3-155 error messages and codes macphy internal loop test error macphy internal loop test error has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 116-393 : macphy int loop test error (dia...

  • Page 344

    3-156 phaser 6180mfp multifunction printer service manual error messages and codes macphy external loop test error macphy external loop test error has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 116-394 : macphy ext loop test error (dia...

  • Page 345

    Phaser 6180mfp multifunction printer service manual 3-157 error messages and codes controller error communication error has occurred while performing a copy job. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-397 : controller error (communicat...

  • Page 346

    3-158 phaser 6180mfp multifunction printer service manual error messages and codes 4 check the aio-ess harness for continuity. 1. Disconnect p/j48 from the scanner controller board. 2. Disconnect p/j480 from the image processor board. 3. Check continuity between p/j48 p/j480. Go to step 5. Replace t...

  • Page 347

    Phaser 6180mfp multifunction printer service manual 3-159 error messages and codes task error communication error has occurred while performing a copy job. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-397 : controller error (communication er...

  • Page 348

    3-160 phaser 6180mfp multifunction printer service manual error messages and codes 4 check the aio-ess harness for continuity. 1. Disconnect p/j48 from the scanner controller board. 2. Disconnect p/j480 from the image processor board. 3. Check continuity between p/j48 p/j480. Go to step 5. Replace t...

  • Page 349: E-Mail Errors

    Phaser 6180mfp multifunction printer service manual 3-161 error messages and codes e-mail errors email error e-mail did not detect smtp server address. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 016-503 : email error, invalid smtp server error...

  • Page 350

    3-162 phaser 6180mfp multifunction printer service manual error messages and codes 4 1. Check the scanner controller board for correct installation. Reseat the scanner controller board (page 8-99). 2. Does the error still occur when connecting to the server? Replace the scanner controller board (pag...

  • Page 351

    Phaser 6180mfp multifunction printer service manual 3-163 error messages and codes email login error pop3 or smtp authentication has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 016-505 : email login error, pop3 login failed error (pop a...

  • Page 352

    3-164 phaser 6180mfp multifunction printer service manual error messages and codes 4 1. Check the scanner controller board for correct installation. Reseat the scanner controller board (page 8-99). 2. Does the error still occur when connecting to the server? Replace the scanner controller board (pag...

  • Page 353

    Phaser 6180mfp multifunction printer service manual 3-165 error messages and codes invalid email address email address is invalid. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 016-767 : invalid email address (illegal email destination address) ■...

  • Page 354

    3-166 phaser 6180mfp multifunction printer service manual error messages and codes 5 1. Check the network connection. Reseat the network connector. 2. Does the error still occur? Go to step 6. If an mpc card is not installed, go to step 7. Complete. 6 1. Check the mpc card for correct installation. ...

  • Page 355: Scanner And Copier Errors

    Phaser 6180mfp multifunction printer service manual 3-167 error messages and codes scanner and copier errors scanner adf cover open adf cover open error has occurred. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 005-301 : scanner adf cover open (a...

  • Page 356

    3-168 phaser 6180mfp multifunction printer service manual error messages and codes network scan error failed to access smtp/smb/ftp server. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 016-783 : network scan error, invalid smb/ftp server (server...

  • Page 357

    Phaser 6180mfp multifunction printer service manual 3-169 error messages and codes 2 1. Check the address book setting: system > admin menu > address book > speed dial/group dial . 2. Is the address book setting correct? Go to step 3. Set the correct address book information. 3 1. Check the printer ...

  • Page 358

    3-170 phaser 6180mfp multifunction printer service manual error messages and codes network not ready error the network is not ready. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-790 : network not ready error (f2n module is not ready) initial a...

  • Page 359

    Phaser 6180mfp multifunction printer service manual 3-171 error messages and codes 6 1. Check the mpc card for correct installation. Reseat the mpc card (page 8-95). 2. Does the error still occur when connecting to the server? Go to step 7. Complete. 7 1. Check the network setting: system > admin me...

  • Page 360

    3-172 phaser 6180mfp multifunction printer service manual error messages and codes network not ready, scan aborted error the scan job has been aborted due to network not ready. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-794 : network not rea...

  • Page 361

    Phaser 6180mfp multifunction printer service manual 3-173 error messages and codes file size limit file size error is over the maximum file size in file conversion. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 016-986 : file size limit (file size ...

  • Page 362

    3-174 phaser 6180mfp multifunction printer service manual error messages and codes pc scan time out the scanner has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 017-988 : scan time out (time out in) initial actions ■ cycle printer power. ■...

  • Page 363

    Phaser 6180mfp multifunction printer service manual 3-175 error messages and codes 5 1. Check the scan manager setting: start > programs > xerox > phaser 6180mfp > express scan manager. 2. Is the scan manager setting correct? Go to step 6. Set the correct settings: ■ image type ■ resolution ■ paper ...

  • Page 364

    3-176 phaser 6180mfp multifunction printer service manual error messages and codes scan codec error the scanner has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-785 : scan codec error initial actions ■ cycle printer power. ■ if the pro...

  • Page 365

    Phaser 6180mfp multifunction printer service manual 3-177 error messages and codes scanner error the scanner has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 062-311 : scanner initial error ■ chain link 062-321 : scanner malfunction ■ ch...

  • Page 366

    3-178 phaser 6180mfp multifunction printer service manual error messages and codes scanner error the scanner has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 062-320 : scanner error (image scanning error) ■ chain link 062-321 : scanner e...

  • Page 367

    Phaser 6180mfp multifunction printer service manual 3-179 error messages and codes scanner error the scanner has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 062-322 : scanner parameter error ■ chain link 062-393 : scanner error (ccdasic...

  • Page 368

    3-180 phaser 6180mfp multifunction printer service manual error messages and codes copier error the copier has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 062-790 : scanner parameter error initial actions ■ cycle printer power. ■ if the p...

  • Page 369

    Phaser 6180mfp multifunction printer service manual 3-181 error messages and codes scan error error occurs when scanning. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 116-396 : scan error (fatal error of maillib) ■ chain link 116-987 : scan erro...

  • Page 370

    3-182 phaser 6180mfp multifunction printer service manual error messages and codes controller error communication between the scanner and the controller has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 117-352 : mfp controller error (aioc-...

  • Page 371

    Phaser 6180mfp multifunction printer service manual 3-183 error messages and codes control panel error the parameter setting on the control panel has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 062-323 : panel setting parameter ng ■ cha...

  • Page 372: Fax Errors

    3-184 phaser 6180mfp multifunction printer service manual error messages and codes fax errors memory full the scanner controller board does not have enough memory allocation. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 017-970 : memory full (ai...

  • Page 373

    Phaser 6180mfp multifunction printer service manual 3-185 error messages and codes 3 1. Check the fax setting on the control panel: system > admin menu > fax settings > interval timer . 2. Is the interval timer value long? ■ default value: 8 decrease the interval timer value. Go to step 4. 4 1. Repl...

  • Page 374

    3-186 phaser 6180mfp multifunction printer service manual error messages and codes fax codec error the fax has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-510 : fax codec error initial actions ■ cycle printer power. ■ if the problem p...

  • Page 375

    Phaser 6180mfp multifunction printer service manual 3-187 error messages and codes memory full the scanner controller board does not have enough memory allocation. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-787 : memory full ■ chain link 0...

  • Page 376

    3-188 phaser 6180mfp multifunction printer service manual error messages and codes controller error the controller has detected errors. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 017-971 : controller error (flashrom write error) ■ chain link 0...

  • Page 377

    Phaser 6180mfp multifunction printer service manual 3-189 error messages and codes ■ if the problem persists, follow the procedure below. Troubleshooting reference table applicable parts wiring and plug/jack map references ■ scanner controller board, pl9.1.1 troubleshooting procedure table step acti...

  • Page 378

    3-190 phaser 6180mfp multifunction printer service manual error messages and codes nvm error nvm error has occurred. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 117-363 : nvm error (nvm sum check error) ■ chain link : controller initialized nvm...

  • Page 379

    Phaser 6180mfp multifunction printer service manual 3-191 error messages and codes task error the following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 117-322 : error (sysmgr task error) ■ chain link 117-328 : error (mscan task error) ■ chain link 117-335 :...

  • Page 380

    3-192 phaser 6180mfp multifunction printer service manual error messages and codes 3 1. Check the scanner controller board for correct installation. Reseat the scanner controller board (page 8-99). 2. Does the error still occur when the printer is turned on? Replace the scanner controller board (pag...

  • Page 381

    Phaser 6180mfp multifunction printer service manual 3-193 error messages and codes fax error the fax has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-502 : fax error (file open error) ■ chain link 133-234 : fax error (jbig parameter ...

  • Page 382

    3-194 phaser 6180mfp multifunction printer service manual error messages and codes ■ chain link 133-278 : fax error (file erase error) ■ chain link 133-279 : fax error (maximum reception lines over) ■ chain link 133-280 : fax error (eer_fax_time) ■ chain link 133-282 : fax error (memory pool get err...

  • Page 383

    Phaser 6180mfp multifunction printer service manual 3-195 error messages and codes report error report error has occurred. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 017-980 : report error (report file open/close error) ■ chain link 117-314 : ...

  • Page 384

    3-196 phaser 6180mfp multifunction printer service manual error messages and codes fax communication error fax communication has occurred. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-512 : fax communication error (modem parameter exchange e...

  • Page 385

    Phaser 6180mfp multifunction printer service manual 3-197 error messages and codes 3 1. Check the scanner controller board for correct installation. Reseat the scanner controller board (page 8-99). 2. Does the error still occur when the printer is turned on? Replace the scanner controller board (pag...

  • Page 386

    3-198 phaser 6180mfp multifunction printer service manual error messages and codes target fax busy error the fax has detected busy tone after dialing. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 035-781 : target fax busy error (detect busy tone) ...

  • Page 387

    Phaser 6180mfp multifunction printer service manual 3-199 error messages and codes target fax busy error the target device opens the line by detecting busy tone while calling the external telephone. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033...

  • Page 388

    3-200 phaser 6180mfp multifunction printer service manual error messages and codes fax communication error the fax job has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-753 : fax communication error (cj not detection) ■ chain link 033...

  • Page 389

    Phaser 6180mfp multifunction printer service manual 3-201 error messages and codes 2 1. Check the telephone line connection. Reconnect the telephone line connector on the scanner controller board. 2. Does the error still occur when faxing? Go to step 3. Complete. 3 1. Check the fax board installatio...

  • Page 390

    3-202 phaser 6180mfp multifunction printer service manual error messages and codes fax communication error the fax has failed to received transmission signal. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-762 : fax communication error (dm preve...

  • Page 391

    Phaser 6180mfp multifunction printer service manual 3-203 error messages and codes fax communication error the fax did not read the document in manual transmission. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-763 : fax communication error (ma...

  • Page 392

    3-204 phaser 6180mfp multifunction printer service manual error messages and codes fax codec error the fax has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-769 : fax codec error (jbig newlen marker error) ■ chain link 033-772 : fax c...

  • Page 393

    Phaser 6180mfp multifunction printer service manual 3-205 error messages and codes fax codec error the fax has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-773 : fax codec error (undefined marker error) initial actions ■ cycle printer ...

  • Page 394

    3-206 phaser 6180mfp multifunction printer service manual error messages and codes fax codec error the fax has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-500 : fax codec error (fax rx jpeg data limit over) ■ chain link 033-511 : fa...

  • Page 395

    Phaser 6180mfp multifunction printer service manual 3-207 error messages and codes 3 1. Check the country setting: system > admin menu > fax settings > country . 2. Is the country setting correct? Go to step 4. Set the country setting to the correct country. 4 1. Check scanner controller board for c...

  • Page 396

    3-208 phaser 6180mfp multifunction printer service manual error messages and codes incorrect password the dfax password does not match with the fax/scan lock password. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-517 : incorrect password (dfax...

  • Page 397

    Phaser 6180mfp multifunction printer service manual 3-209 error messages and codes fax codec error the fax has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-501 : fax codec error initial actions ■ cycle printer power. ■ if the problem p...

  • Page 398

    3-210 phaser 6180mfp multifunction printer service manual error messages and codes fax codec error the fax has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-765 : fax codec error (file pointer error) ■ chain link 033-766 : fax codec e...

  • Page 399

    Phaser 6180mfp multifunction printer service manual 3-211 error messages and codes 3 1. Check the scanner controller board for correct installation. Reseat the scanner controller board (page 8-99). 2. Does the error still occur when the printer is turned on? Replace the scanner controller board (pag...

  • Page 400

    3-212 phaser 6180mfp multifunction printer service manual error messages and codes fax job cancelled fax job cancelled has occurred. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 033-789 : fax job cancelled (cancel) ■ chain link 033-790 : fax job...

  • Page 401

    Phaser 6180mfp multifunction printer service manual 3-213 error messages and codes fax send error the fax has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 033-795 : fax send error (fax send count limit) initial actions ■ cycle printer powe...

  • Page 402

    3-214 phaser 6180mfp multifunction printer service manual error messages and codes fax communication error the fax signal was not sent. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 034-508 : fax communication error (command refuse signal send) ini...

  • Page 403

    Phaser 6180mfp multifunction printer service manual 3-215 error messages and codes fax communication error the fax has received illegal command. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 034-515 : fax communication error (dis dcs illegal comm...

  • Page 404

    3-216 phaser 6180mfp multifunction printer service manual error messages and codes fax number error the fax does not have dial information. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 034-799 : fax number error (no dial data) initial actions ■ cy...

  • Page 405

    Phaser 6180mfp multifunction printer service manual 3-217 error messages and codes target fax no answer the fax has failed. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 035-702 : fax communication error (receive dcn) initial actions ■ cycle printe...

  • Page 406

    3-218 phaser 6180mfp multifunction printer service manual error messages and codes fax communication error the fax has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 035-702 : fax communication error (receive dcn) ■ chain link 035-704 : fa...

  • Page 407

    Phaser 6180mfp multifunction printer service manual 3-219 error messages and codes troubleshooting procedure table step actions and questions yes no 1 1. Check the fax cable connection for correct installation. Reconnect the fax cable on the scanner controller board. 2. Does the error still occur? G...

  • Page 408

    3-220 phaser 6180mfp multifunction printer service manual error messages and codes target fax no answer the fax has failed. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 035-718 : target fax no answer (receive t1 time out) initial actions ■ cycle...

  • Page 409

    Phaser 6180mfp multifunction printer service manual 3-221 error messages and codes fax communication error the fax has failed to received the transmission. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 035-720 : fax communication error (not receive...

  • Page 410

    3-222 phaser 6180mfp multifunction printer service manual error messages and codes no dial tone the fax does not detect dial tone before dialing. The following troubleshooting procedure applies to this error. Applicable chain link ■ chain link 035-746 : no dial tone (before dial dial tone) initial a...

  • Page 411

    Phaser 6180mfp multifunction printer service manual 3-223 error messages and codes eeprom error eeprom error has occurred. The following troubleshooting procedure applies to these errors. Applicable chain link ■ chain link 117-315 : eeprom error ■ chain link 117-350 : eeprom error ■ chain link 117-3...

  • Page 412

    3-224 phaser 6180mfp multifunction printer service manual error messages and codes.

  • Page 413: In This Chapter...

    4 chapter general troubleshooting in this chapter... ■ introduction ■ system startup ■ power on self test (post) ■ service diagnostics ■ service diagnostics menu map ■ printer components ■ duplex components ■ service diagnostics tests ■ control panel troubleshooting ■ inoperable printer troubleshoot...

  • Page 414: Introduction

    4-2 phaser 6180mfp multifunction printer service manual general troubleshooting introduction this chapter covers the system startup, power on self test (post), service diagnostics, and troubleshooting problems that are not associated with a chain link code or control panel error message. For trouble...

  • Page 415: Power On Self Test (Post)

    Phaser 6180mfp multifunction printer service manual 4-3 general troubleshooting power on self test (post) post diagnostics provide a quick means of isolating a defective subsystem associated with the image processor board and sdram. Post returns control to the boot loader and the operating system is...

  • Page 416

    4-4 phaser 6180mfp multifunction printer service manual general troubleshooting post test description test chain link description coderom 116-317 this test calculates the rom checksum chip by chip and compares it with the value stored in the coderom itself. Checksum error is in the main program rom....

  • Page 417: Service Diagnostics

    Phaser 6180mfp multifunction printer service manual 4-5 general troubleshooting service diagnostics the phaser 6180mfp has built-in diagnostics that allow access to sensors, clutches, solenoids, printer status, turning the motors on and off, and some nvram access. Using these tests, service technici...

  • Page 418

    4-6 phaser 6180mfp multifunction printer service manual general troubleshooting service diagnostics control panel button descriptions button function menu displays printer menu. Up moves from one item to another. Down moves from one item to another. Left moves the cursor to the left. Right moves the...

  • Page 419

    Phaser 6180mfp multifunction printer service manual 4-7 general troubleshooting service diagnostics menu map fax/scanner diag s6180mfp-394 information scanner maintenance board test all test 1st fire test 2nd fire test fpga test relay/signal test backup data complete all clear user clear system clea...

  • Page 420

    4-8 phaser 6180mfp multifunction printer service manual general troubleshooting printer diag engine diag print info ess diag (printer diag) all test coderom test fontrom test eeprom test dram test mac+phy test asic test engine test info page print settings * sensor test * motor test nvm settings edi...

  • Page 421

    Phaser 6180mfp multifunction printer service manual 4-9 general troubleshooting printer diag (cont.) s6180mfp-392 installation serialno. Tone correction display counter hexdump pixel counter configuration counter type print counter copycounter mtob copycounter btom clear all nvm clear jobhistory cle...

  • Page 422

    4-10 phaser 6180mfp multifunction printer service manual general troubleshooting printer diag (cont.) test print parameter parameter (cont.) no image iot pattern iot grid 2 ess cyan 20% ess magenta 20% ess yellow 20% ess black 20% ess cmy 20% ess gradation ess exit mode complete exit slow scan ktop ...

  • Page 423: Printer Components

    Phaser 6180mfp multifunction printer service manual 4-11 general troubleshooting printer components motors, clutches, solenoids, lamps hvps main motor black toner motor yellow toner motor magenta toner motor cyan toner motor black erase lamp yellow, magenta, cyan erase lamp tray 2 feed clutch regi c...

  • Page 424

    4-12 phaser 6180mfp multifunction printer service manual general troubleshooting sensors s6180mfp-158 black toner cartridge sensor cyan toner cartridge sensor magenta toner cartridge sensor yellow toner cartridge sensor tray 2 paper size switch tray 2 no paper sensor tray 1 (mpt) no paper sensor tra...

  • Page 425: Duplex Components

    Phaser 6180mfp multifunction printer service manual 4-13 general troubleshooting duplex components clutch, fan, motor, sensor s6180mfp-159 duplex fan duplex clutch duplex motor duplex jam sensor.

  • Page 426: Service Diagnostics Tests

    4-14 phaser 6180mfp multifunction printer service manual general troubleshooting service diagnostics tests service diagnostic tests and utilities printer diag test table test control panel display test description ess diag tests memory devices on the controller. All test all test ■ start ■ processin...

  • Page 427

    Phaser 6180mfp multifunction printer service manual 4-15 general troubleshooting mac+phy test mac+phy test ■ start ■ processing ■ check ok ■ mac+phy error tests phy internal loopback test. Note: run this test when errors 016- 334, 016-340, 016-344, 016-345, 016- 346, and 016-347 occur. Asic test asi...

  • Page 428

    4-16 phaser 6180mfp multifunction printer service manual general troubleshooting ros ready (do not use) ros ready ■ off ■ l - 0 ■ h - 0 tests the laser unit. Interlock switch interlock switch ■ off ■ l - 0 ■ h - 0 tests the front cover interlock switch. Cru sensor (y) cru sensor y ■ off ■ l - 0 ■ h ...

  • Page 429

    Phaser 6180mfp multifunction printer service manual 4-17 general troubleshooting tray 2 no paper tray 2 no paper ■ off ■ l - 0 ■ h - 0 tests the tray 2 no paper sensor. Main motor alarm (do not use) main motor alarm ■ off ■ l - 0 ■ h - 0 tests main motor alarm. Sub motor alarm (do not use) sub motor...

  • Page 430

    4-18 phaser 6180mfp multifunction printer service manual general troubleshooting main motor (half) main motor (half) ■ ready ■ exec main motor (low) main motor (low) ■ ready ■ exec sub motor (full2) sub motor (full2) ■ ready ■ exec tests the sub motor. Sub motor (full1) sub motor (full1) ■ ready ■ e...

  • Page 431

    Phaser 6180mfp multifunction printer service manual 4-19 general troubleshooting duplex motor (full2) duplex motor (full2) ■ ready ■ exec duplex motor (full1) duplex motor (full1) ■ ready ■ exec duplex motor (half) duplex motor (half) ■ ready ■ exec duplex motor (low) duplex motor (low) ■ ready ■ ex...

  • Page 432

    4-20 phaser 6180mfp multifunction printer service manual general troubleshooting black toner motor black toner motor ■ ready ■ exec tests the black toner motor. Regi clutch regi clutch ■ ready ■ exec tests the registration clutch. Tray1 (mpt) turn clutch tray1(mpt) turn clutch ■ ready ■ exec tests t...

  • Page 433

    Phaser 6180mfp multifunction printer service manual 4-21 general troubleshooting duplex fan duplex fan ■ ready ■ exec tests the duplex fan. Nvm settings up or down button to move from one item to another> cancel button to move one level up the menu> set button to move to the execution level> edits, ...

  • Page 434

    4-22 phaser 6180mfp multifunction printer service manual general troubleshooting load nvm from ess loadnvm from ess ■ loadnvm from ess ok? ■ processing ■ loaded ■ please wait ok button to load the value saved in the controller nvm to the engine> exit button to move one level up the menu> loads nvram...

  • Page 435

    Phaser 6180mfp multifunction printer service manual 4-23 general troubleshooting info page info page ■ ready ■ processing prints the software version of the printer controller. Use this function to verify the printer configuration. The configuration page contains: ■ engine installation unit informat...

  • Page 436

    4-24 phaser 6180mfp multifunction printer service manual general troubleshooting display counter display counter ■ on * ■ off up or down button to switch display counter on/off> ok button to save the setting and move one level up the menu> exit button to move one level up the menu without saving the...

  • Page 437

    Phaser 6180mfp multifunction printer service manual 4-25 general troubleshooting counter type counter type ■ type1* ■ type2 ■ type3 ■ type4 up or down button to change counter type> ok button to save the setting> exit button to move one level up the menu> sets counter type from 1-4. Note: when the c...

  • Page 438

    4-26 phaser 6180mfp multifunction printer service manual general troubleshooting print counter menu buttons up or down button to move from one item to another> exit button to move one/two level(s) up the menu> ok button to run the test> print counter print service full color ■ n color 1 ■ n color 2 ...

  • Page 439

    Phaser 6180mfp multifunction printer service manual 4-27 general troubleshooting print counter copy service full color ■ n color 2 ■ n b/w ■ n total ■ n fullcolor backup ■ n color 2 backup ■ n b/w backup ■ n total backup ■ n fullcolor error ■ n color 2 error ■ n b/w error ■ n print counter fax servi...

  • Page 440

    4-28 phaser 6180mfp multifunction printer service manual general troubleshooting print counter scan service smb/ftp ■ n email ■ n smb/ftp backup ■ n email backup ■ n smb/ftp error ■ n email error ■ n copy counter mtob copycounter mtob ■ ok? ■ processing ■ copied exit button to move one level up the ...

  • Page 441

    Phaser 6180mfp multifunction printer service manual 4-29 general troubleshooting clear job history clear jobhistory ■ ok? ■ processing ■ initialized exit button to move one level up the menu> ok button to run the test> deletes the job history data. Note: job history can also be initialized by clear ...

  • Page 442

    4-30 phaser 6180mfp multifunction printer service manual general troubleshooting cmy 20% ess cmy 20% ess ■ ready ■ processing prints 20% density paint pattern of cyan, magenta, and black combined on the whole page. Gradation ess gradation ess ■ ready ■ processing prints a pattern in which the densit...

  • Page 443

    Phaser 6180mfp multifunction printer service manual 4-31 general troubleshooting slow scan 1200c slow scan 1200c ■ -60 * ■ : ■ 60 * fast scan ktom fast scan ktom ■ -30 * ■ : ■ 30 * sets the registration in the scanning direction for tray 1 (mpt), tray 2, tray 3, and duplex unit. Fast scan ktoy fast ...

  • Page 444

    4-32 phaser 6180mfp multifunction printer service manual general troubleshooting life y toner life y toner ■ nnnn reads life counter of the yellow toner. Life m toner life m toner ■ nnnn reads life counter of the magenta toner. Life c toner life c toner ■ nnnn reads life counter of the cyan toner. L...

  • Page 445

    Phaser 6180mfp multifunction printer service manual 4-33 general troubleshooting life k drum life k drum ■ nnnn reads life counter of the black opc drum. Life tray 1 (mpt) feed life mpt feed ■ nnnn reads life counter of the tray 1 (mpt) feed. Life tray 2 feed life tray2 feed ■ nnnn reads life counte...

  • Page 446

    4-34 phaser 6180mfp multifunction printer service manual general troubleshooting 1st fire test sdram test sdram test ■ ready ■ now checking ■ check ok/check ng performs write/read/verification on the sdram. Perform this test when error occurs: 017-970, 033-503, 062-320, 062-324, 117-311, 117-363, or...

  • Page 447

    Phaser 6180mfp multifunction printer service manual 4-35 general troubleshooting fpga test 1st fpga i/f test 1st fpga i/f test ■ ready ■ now checking ■ check ok/check ng tests the register area of fpga from 2nd.Fire chip. This test generates accesses from 1st fire to the register space of fpga. Run ...

  • Page 448

    4-36 phaser 6180mfp multifunction printer service manual general troubleshooting hook toggle test hook toggle test ■ time [10ms]:0000 ■ now switching up or down button to change the value at the cursor> left or right button to move the cursor> this test switches the telephone line between the on-hoo...

  • Page 449

    Phaser 6180mfp multifunction printer service manual 4-37 general troubleshooting dp10 individually dp10 individually ■ 0000000000 ■ now sending signal ■ complete this test checks the 10pps pulse output for one of the 10 key numbers set on the lcd. Use to transmit the specified signal separately 3 se...

  • Page 450

    4-38 phaser 6180mfp multifunction printer service manual general troubleshooting line voltage line voltage ■ value[1.0v]: 000 ■ now sampling this test measures the telephone voltage. The voltage displayed in this test varies from country to country. The state is on hook during the ce mode. Cycle at ...

  • Page 451

    Phaser 6180mfp multifunction printer service manual 4-39 general troubleshooting scan counter scan counter ■ fb:0x00000000 ■ adf:0x00000000 displays scan counter values. Scan counter clear initializes the counter value of document glass scanning (fb) and adf scanning. Use this menu to enter the corr...

  • Page 452

    4-40 phaser 6180mfp multifunction printer service manual general troubleshooting system clear system clear ■ (displays a list of country) ■ clears stored document data, communication management data, and history. ■ initializes system data. User & system clear user&system clear ■ (displays a list of ...

  • Page 453

    Phaser 6180mfp multifunction printer service manual 4-41 general troubleshooting sensor tests duplex jam sensor caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagno...

  • Page 454

    4-42 phaser 6180mfp multifunction printer service manual general troubleshooting exit sensor warning ensure to wait for the fuser to cool down before starting the procedure. 1. Enter the service diagnostic menu (page 4-5). 2. Open the front cover. 3. Remove the transfer unit (page 8-9). 4. Perform t...

  • Page 455

    Phaser 6180mfp multifunction printer service manual 4-43 general troubleshooting regi sensor 1. Enter the service diagnostic menu (page 4-5). 2. Remove tray 2. 3. Perform the regi sensor test: printer diag > engine diag > sensor test > regi sensor > ok . 4. Insert one sheet of paper in between the r...

  • Page 456

    4-44 phaser 6180mfp multifunction printer service manual general troubleshooting interlock switch caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (pag...

  • Page 457

    Phaser 6180mfp multifunction printer service manual 4-45 general troubleshooting cru sensor y (yellow toner cartridge sensor) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the ...

  • Page 458

    4-46 phaser 6180mfp multifunction printer service manual general troubleshooting cru sensor m (magenta toner cartridge sensor) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the...

  • Page 459

    Phaser 6180mfp multifunction printer service manual 4-47 general troubleshooting cru sensor k (black toner cartridge sensor) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the s...

  • Page 460

    4-48 phaser 6180mfp multifunction printer service manual general troubleshooting cru sensor c (cyan toner cartridge sensor) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the se...

  • Page 461

    Phaser 6180mfp multifunction printer service manual 4-49 general troubleshooting tray 3 no paper note the tray 3 no paper sensor is located in the optional 550-sheet feeder. 1. Enter the service diagnostic menu (page 4-5). 2. Perform the tray 3 no paper test: printer diag > engine diag > sensor test...

  • Page 462

    4-50 phaser 6180mfp multifunction printer service manual general troubleshooting tray 1 (mpt) no paper note ensure to remove paper from the tray 1 (mpt) prior performing the test. 1. Enter the service diagnostic menu (page 4-5). 2. Perform the mpt no paper test: printer diag > engine diag > sensor t...

  • Page 463

    Phaser 6180mfp multifunction printer service manual 4-51 general troubleshooting tray 2 no paper 1. Enter the service diagnostic menu (page 4-5). 2. Perform the tray 2 no paper test: printer diag > engine diag > sensor test > tray 2 no paper > ok . 3. Remove tray 2. 4. Move the actuator up and down ...

  • Page 464

    4-52 phaser 6180mfp multifunction printer service manual general troubleshooting tray 2 paper size 1. Enter the service diagnostic menu (page 4-5). 2. Perform the tray 2 paper size test: printer diag > engine diag > sensor test > tray 2 paper size > ok . 3. The paper size information is displayed on...

  • Page 465

    Phaser 6180mfp multifunction printer service manual 4-53 general troubleshooting tray 3 paper size 1. Enter the service diagnostic menu (page 4-5). 2. Perform the tray 3 paper size test: printer diag > engine diag > sensor test > tray 3 paper size > ok . 3. The paper size information is displayed on...

  • Page 466

    4-54 phaser 6180mfp multifunction printer service manual general troubleshooting motor tests main motor (full2/full1/half1/low) caution the main motor is in the main drive. When performing this procedure, remove and cover the print cartridges to avoid exposure to light. Note the rotational speed of ...

  • Page 467

    Phaser 6180mfp multifunction printer service manual 4-55 general troubleshooting sub motor (full2/full1/half/low) caution the sub motor is located in the main drive. When performing this procedure, remove and cover the print cartridges to avoid exposure to light. Note the rotational speed of the sub...

  • Page 468

    4-56 phaser 6180mfp multifunction printer service manual general troubleshooting tray 2 motor (full2/full1/half/low) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. Note the tray 2 motor ...

  • Page 469

    Phaser 6180mfp multifunction printer service manual 4-57 general troubleshooting deve motor (full2/full1/half) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. Note the deve motor is locat...

  • Page 470

    4-58 phaser 6180mfp multifunction printer service manual general troubleshooting duplex motor (high/full2/full1/half/low) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. Note the duplex m...

  • Page 471

    Phaser 6180mfp multifunction printer service manual 4-59 general troubleshooting tray 3 feed motor (full2/full1/half/low) note the rotational speed of the motor is as follows: ■ low 1. Enter the service diagnostic menu (page 4-5). 2. Remove tray 3. 3. Remove the tray 3 left cover (page 8-117). 4. Pe...

  • Page 472

    4-60 phaser 6180mfp multifunction printer service manual general troubleshooting fan (high/low) note the rotational speed of the motor is as follows: ■ low 1. Enter the service diagnostic menu (page 4-5). 2. Perform the fan (high/low) test: printer diag > engine diag > motor test > fan (high/low) . ...

  • Page 473

    Phaser 6180mfp multifunction printer service manual 4-61 general troubleshooting yellow toner motor caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (p...

  • Page 474

    4-62 phaser 6180mfp multifunction printer service manual general troubleshooting magenta toner motor caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (...

  • Page 475

    Phaser 6180mfp multifunction printer service manual 4-63 general troubleshooting cyan toner motor caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (pag...

  • Page 476

    4-64 phaser 6180mfp multifunction printer service manual general troubleshooting black toner motor caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (pa...

  • Page 477

    Phaser 6180mfp multifunction printer service manual 4-65 general troubleshooting regi clutch caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (page 4-5...

  • Page 478

    4-66 phaser 6180mfp multifunction printer service manual general troubleshooting tray 1 (mpt) turn clutch 1. Enter the service diagnostic menu (page 4-5). 2. Remove tray 2. 3. Perform the tray 2 motor (full2) test: printer diag > engine diag > motor test > tray 2 motor (full2) . 4. While the tray 2 ...

  • Page 479

    Phaser 6180mfp multifunction printer service manual 4-67 general troubleshooting tray 1 (mpt) feed solenoid 1. Enter the service diagnostic menu (page 4-5). 2. Remove tray 2. 3. Perform the tray 2 motor (full2) test: printer diag > engine diag > motor test > tray 2 motor (full2) . 4. While the tray ...

  • Page 480

    4-68 phaser 6180mfp multifunction printer service manual general troubleshooting tray 2 feed clutch 1. Enter the service diagnostic menu (page 4-5). 2. Remove tray 2. 3. Perform the tray 2 feed motor (full2) test: printer diag > engine diag > motor test > tray 2 motor (full2) . 4. While the tray 2 m...

  • Page 481

    Phaser 6180mfp multifunction printer service manual 4-69 general troubleshooting tray 3 feed clutch 1. Enter the service diagnostic menu (page 4-5). 2. Remove tray 3. 3. Perform the tray 3 feed motor (full2) test: printer diag > engine diag > motor test > tray 3 feed motor (full2) . 4. While the tra...

  • Page 482

    4-70 phaser 6180mfp multifunction printer service manual general troubleshooting tray 3 turn clutch 1. Enter the service diagnostic menu (page 4-5). 2. Remove tray 3. 3. Perform the tray 3 feed motor (full2) test: printer diag > engine diag > motor test > tray 3 feed motor (full2) . 4. While the tra...

  • Page 483

    Phaser 6180mfp multifunction printer service manual 4-71 general troubleshooting duplex clutch caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (page 4...

  • Page 484

    4-72 phaser 6180mfp multifunction printer service manual general troubleshooting adc (ctd) sensor solenoid caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic ...

  • Page 485

    Phaser 6180mfp multifunction printer service manual 4-73 general troubleshooting adc (ctd) sensor led caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu ...

  • Page 486

    4-74 phaser 6180mfp multifunction printer service manual general troubleshooting drum erase lamp (k) caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (...

  • Page 487

    Phaser 6180mfp multifunction printer service manual 4-75 general troubleshooting drum erase lamp y/m/c caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu...

  • Page 488

    4-76 phaser 6180mfp multifunction printer service manual general troubleshooting exit clutch 1. Enter the service diagnostic menu (page 4-5). 2. Run the exit clutch test: printer diag > engine diag > motor test > exit clutch . 3. Verify that the exit roller is not rotating. 4. Press the stop button ...

  • Page 489

    Phaser 6180mfp multifunction printer service manual 4-77 general troubleshooting duplex fan caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light if the front door will be opened for prolonged periods. 1. Enter the service diagnostic menu (page 4-5)...

  • Page 490

    4-78 phaser 6180mfp multifunction printer service manual general troubleshooting control panel troubleshooting printer does not come to a “ready” state 1. Remove and reseat the image processor board (page 8-90). 2. Refer to “dc power supply troubleshooting” on page 4-84. 3. Replace the control panel...

  • Page 491: Engine Test Print

    Phaser 6180mfp multifunction printer service manual 4-79 general troubleshooting engine test print this test isolates printer hardware problems to either the engine control board or image processor board. Troubleshooting reference table applicable parts wiring and plug/jack map references ■ image pr...

  • Page 492

    4-80 phaser 6180mfp multifunction printer service manual general troubleshooting inoperable printer troubleshooting engine power-up sequence 1. Machine control unit (mcu) board logic check 2. Print cartridge (missing, nvram (crum) error, crum id, life over) 3. Fuser (missing, nvram (crum) error, lif...

  • Page 493

    Phaser 6180mfp multifunction printer service manual 4-81 general troubleshooting printer continually displays insert print cartridge initial actions ■ check the print cartridge life using centreware is. ■ cycle printer power. ■ if problem persists, follow the procedure below. Troubleshooting referen...

  • Page 494

    4-82 phaser 6180mfp multifunction printer service manual general troubleshooting 7 check the toner sensor harness for continuity. 1. Disconnect the wiring harnesses from the mcu board and the print cartridge sensor. ■ yellow: p/j19 and p/j191 ■ magenta: p/j19 and p/j192 ■ black: p/j19 and p/j193 ■ c...

  • Page 495

    Phaser 6180mfp multifunction printer service manual 4-83 general troubleshooting ac power supply troubleshooting troubleshooting reference table applicable parts wiring and plug/jack references ■ lvps, pl9.2.14 troubleshooting procedure table step actions and questions yes no 1 1. Check the voltage ...

  • Page 496

    4-84 phaser 6180mfp multifunction printer service manual general troubleshooting dc power supply troubleshooting lvps overcurrent protection circuit this circuit stops all outputs if any of the low voltage power supply voltages 3.3 vdc, 5 vdc, or 24 vdc are shorted. The circuit is reset when the sho...

  • Page 497

    Phaser 6180mfp multifunction printer service manual 4-85 general troubleshooting 4 1. Turn the ac power switch off. 2. Connect the wiring harness connector j501 to the lvps, then turn the ac power switch on. 3. Check continuity between p501-3 p501-4? 4. Is there 3.3 v present? Go to step 7. Go to st...

  • Page 498: +24 Vdc Interlock Switch

    4-86 phaser 6180mfp multifunction printer service manual general troubleshooting +24 vdc interlock switch troubleshooting reference table applicable parts wiring and plug/jack map references ■ interlock harness, pl9.2.3 ■ lvps, pl9.2.4 ■ lvps harness, pl10.1.3 ■ “map 4 - lvps and mcu board” on page ...

  • Page 499: Fax Troubleshooting

    Phaser 6180mfp multifunction printer service manual 4-87 general troubleshooting fax troubleshooting locating a fault could be problematic because a fax is composed of multiple blocks. Fault occurs first, try using the copy function. If the copy function’s printing results are correct, the probabili...

  • Page 500

    4-88 phaser 6180mfp multifunction printer service manual general troubleshooting reception fault 1. Cannot receive. A. Answering mode is incorrect. Cause: the answering mode is set to “tel mode” in the fax settings: system --> admin menu --> fax settings --> ans select . Corrective action: change th...

  • Page 501

    Phaser 6180mfp multifunction printer service manual 4-89 general troubleshooting 2. Response signal was not sent. Cause: no connection. Incorrect setup of dial type, line type, and/or reception mode. Corrective action: reconnect the telephone line. Reset the dial type, line type, and/or receive mode...

  • Page 502

    4-90 phaser 6180mfp multifunction printer service manual general troubleshooting noise if electronic equipment (television, computer, microwave, etc.) or devices equipped with motors are located near a fax, noise from the electronic equipment may degrade the line condition. Also, a telephone line, a...

  • Page 503

    Phaser 6180mfp multifunction printer service manual 4-91 general troubleshooting fax failure after installation/relocation the fax has failed to send after installation. The following troubleshooting procedure applies to this error. Initial actions ■ disconnect all devices other than the fax machine...

  • Page 504

    4-92 phaser 6180mfp multifunction printer service manual general troubleshooting 3 1. Manually dial any out-of-area phone number. 2. Is there a connection? Go to step 6. Check if the transmission route consists of multiple telephone service providers. Confirm that your telephone line supports faxing...

  • Page 505

    Phaser 6180mfp multifunction printer service manual 4-93 general troubleshooting 8 1. Manually dial any local phone number using touch tone with the outside line prefix (i.E., 9). 2. Is there a connection? Go to step 3. Go to step 9. 9 1. Check for the pulse. Manually dial using pulse 20ppm. 2. Is t...

  • Page 506

    4-94 phaser 6180mfp multifunction printer service manual general troubleshooting fax failure after continuous normal operation the fax has failed to send or receive after continuous normal operation. The following troubleshooting procedure applies to this error. Initial actions ■ disconnect all the ...

  • Page 507

    Phaser 6180mfp multifunction printer service manual 4-95 general troubleshooting 7 does the manual dialing function properly? Go to step 8. Replace the scanner controller board (page 8-99). 8 is the paper size correct? Replace the scanner controller board (page 8-99). Replace the paper. 9 1. Check t...

  • Page 508

    4-96 phaser 6180mfp multifunction printer service manual general troubleshooting 18 1. Check the secure receive setting: system > admin menu > secure settings > secure receive. 2. Is the secure rcv. Set enable? Go to step 19. Go to step 20. 19 1. Print the stored data and turn secure rcv. To disable...

  • Page 509

    Phaser 6180mfp multifunction printer service manual 4-97 general troubleshooting color fax troubleshooting color faxing job has failed. The following troubleshooting procedure applies to this error. Note the following limitations apply to color faxing. ■ color fax cannot be used while receiving or t...

  • Page 510

    4-98 phaser 6180mfp multifunction printer service manual general troubleshooting 4 1. Check the original document. 2. Is the customer using a color document? Go to step 5. Complete. 5 did the user select color fax mode? Replace the scanner controller board (page 8-99). Complete. Troubleshooting proc...

  • Page 511

    Phaser 6180mfp multifunction printer service manual 4-99 general troubleshooting fax configuration settings the following information provides the minimum fax configuration settings for the phaser 6180mfp. Note be sure to record the correct settings before initializing the password, since initializa...

  • Page 512

    4-100 phaser 6180mfp multifunction printer service manual general troubleshooting environment-specific settings printer menu menu content note: default item is bold. Drpd pattern drpd settings for fax detection to be configured when the ans select menu is set to drpd. ■ disable: disable drpd ■ patte...

  • Page 513

    Phaser 6180mfp multifunction printer service manual 4-101 general troubleshooting abnormal and electrical noise abnormal noise when power is turned on warning ensure to wait for the fuser to cool down before starting the procedure. Troubleshooting reference table applicable parts wiring and plug/jac...

  • Page 514

    4-102 phaser 6180mfp multifunction printer service manual general troubleshooting 5 1. Check the black print cartridge for correct installation. Reseat the black print cartridge (page 8-11). 2. Perform the main motor test (page 4-54): service mode > printer diag > engine diag > motor test > main mot...

  • Page 515

    Phaser 6180mfp multifunction printer service manual 4-103 general troubleshooting 11 1. Check the print cartridges for correct installation. Reseat the print cartridges (page 8-11). 2. Perform the sub motor test (page 4-55): service mode > printer diag > engine diag > motor test > sub motor . 3. Doe...

  • Page 516

    4-104 phaser 6180mfp multifunction printer service manual general troubleshooting 17 1. Check the feed drive assembly for correct installation. Reseat the feed drive assembly (page 8-78). 2. Perform the tray 2 motor test (page 4-56): service mode > printer diag > engine diag > motor test > tray 2 mo...

  • Page 517

    Phaser 6180mfp multifunction printer service manual 4-105 general troubleshooting abnormal noise during printing troubleshooting reference table applicable parts wiring and plug/jack map references ■ retard roll (separator), pl2.1.7 ■ tray 2 retard roll, pl2.2.17 ■ mpt feed roll, pl3.1.10 ■ metal re...

  • Page 518

    4-106 phaser 6180mfp multifunction printer service manual general troubleshooting 7 1. Check the duplex unit for abnormal noise. 2. Does the noise occur when feeding the paper from the duplex unit? Go to step 8. Go to step 10. 8 1. Check the duplex unit for correct installation. Reseat the duplex un...

  • Page 519

    Phaser 6180mfp multifunction printer service manual 4-107 general troubleshooting 18 1. Perform the main motor test (page 4-54): service mode > printer diag > engine diag > motor test > main motor. 2. Does the noise come from the motor? Replace the main drive assembly (page 8-75). Go to step 19. 19 ...

  • Page 520

    4-108 phaser 6180mfp multifunction printer service manual general troubleshooting electrical noise there is a variable pitch sound coming from the printer. Electrical noise can be either noise in the electrical lines or static in electromagnetic communications. Initial actions ■ cycle printer power....

  • Page 521

    Phaser 6180mfp multifunction printer service manual 4-109 general troubleshooting high pitched noise there is high pitch sound coming from the printer. Troubleshooting reference table applicable parts wiring and plug/jack map references ■ mcu board, pl9.2.13 ■ lvps, pl9.2.14 ■ “map 4 - lvps and mcu ...

  • Page 522

    4-110 phaser 6180mfp multifunction printer service manual general troubleshooting operating system and application problems windows 2000, windows xp, windows server troubleshooting 1. To select classic look, click start, select control panel, and select taskbar and start menu. 2. Select the start me...

  • Page 523

    Phaser 6180mfp multifunction printer service manual 4-111 general troubleshooting macintosh troubleshooting (mac os 10.2 and higher) the following procedures eliminates cabling, communication, and connection problems. Once you complete these steps, print a test page from your software application. N...

  • Page 524

    4-112 phaser 6180mfp multifunction printer service manual general troubleshooting unix / linux this section includes: ■ quick install steps ■ additional resources your printer supports connection to a variety of unix platforms through the parallel and network interface. The workstations currently su...

  • Page 525

    Phaser 6180mfp multifunction printer service manual 4-113 general troubleshooting c. Type xpadmin to open the admin tool for creating print queues. Select the printer from the list of discovered printers you want to print to. Click on the printer icon at the top left of the screen to add a print que...

  • Page 526

    4-114 phaser 6180mfp multifunction printer service manual general troubleshooting.

  • Page 527: In This Chapter...

    5 chapter print-quality troubleshooting in this chapter... ■ print-quality problems overview ■ checklist before troubleshooting print-quality ■ test prints ■ print-quality specifications ■ print-quality troubleshooting.

  • Page 528

    5-2 phaser 6180mfp multifunction printer service manual print-quality troubleshooting print-quality problems overview print-quality defects can be attributed to printer components, consumables, media, internal software, external software applications, and environmental conditions. To successfully tr...

  • Page 529

    Phaser 6180mfp multifunction printer service manual 5-3 print-quality troubleshooting transfer unit ■ light or undertone print (page 5-26) ■ horizontal band, voids, or streaks (page 5-36) ■ vertical stripes (page 5-38) ■ horizontal stripes (page 5-40) ■ faded or missing image (page 5-42) ■ random sp...

  • Page 530

    5-4 phaser 6180mfp multifunction printer service manual print-quality troubleshooting adf ■ lines or streaks (from adf) (page 5-66) ■ spots (from adf) (page 5-67) scanner ■ repeating bands, lines, marks, or spots (page 5-48) ■ spots (from adf) (page 5-67) ■ pattern in the halftone (moire) (page 5-68...

  • Page 531

    Phaser 6180mfp multifunction printer service manual 5-5 print-quality troubleshooting checklist before troubleshooting print-quality checking the printer condition toner low toner can cause print-quality problems, such as fading, streaking, white lines, or dropouts. Print a small document from diffe...

  • Page 532

    5-6 phaser 6180mfp multifunction printer service manual print-quality troubleshooting checklist check the following items prior to performing troubleshooting. These procedures may help to resolve the problems without troubleshooting the printer. 1. Color is out of alignment. Note after installing a ...

  • Page 533

    Phaser 6180mfp multifunction printer service manual 5-7 print-quality troubleshooting 2. Print is too light. A. The toner may be too low. Check the amount of toner and change the print cartridges if necessary. B. In the printer printing preferences menu: advanced > details , verify that the draft mo...

  • Page 534

    5-8 phaser 6180mfp multifunction printer service manual print-quality troubleshooting 4. Toner spots appear on the page and printing is blurred. A. Check the print cartridge(s) to make sure that it is installed correctly. B. Change the print cartridge(s). 5. Entire page is white or one color is miss...

  • Page 535

    Phaser 6180mfp multifunction printer service manual 5-9 print-quality troubleshooting b. If you are using preprinted forms, make sure the toner can withstand the operating temperature of 0° c to 35° c. 7. Characters have jagged or uneven edges. A. If you are using downloaded fonts, verify that the f...

  • Page 536

    5-10 phaser 6180mfp multifunction printer service manual print-quality troubleshooting 8. Part or all the page prints in cyan, magenta, yellow, or black. A. Check the print cartridges to make sure they are installed correctly. 9. The job prints, but the top and side margins are incorrect. A. Ensure ...

  • Page 537

    Phaser 6180mfp multifunction printer service manual 5-11 print-quality troubleshooting 10. Printing on both ends of the transparencies is faded. This occurs when the printer is operating at a location where relative humidity reaches 85° or more. A. Adjust the humidity or relocate the printer to an a...

  • Page 538: Test Prints

    5-12 phaser 6180mfp multifunction printer service manual print-quality troubleshooting test prints this section provides information for how to analyze test prints. A variety of test prints are available for determining the quality of output from the printer and to assist in troubleshooting the prob...

  • Page 539

    Phaser 6180mfp multifunction printer service manual 5-13 print-quality troubleshooting pattern iot this test print provides the printer’s built-in test pattern. This test is used to identify problems with the printer function or the image processor board. The colors should be aligned vertically and ...

  • Page 540

    5-14 phaser 6180mfp multifunction printer service manual print-quality troubleshooting cyan 20% ess this test print provides 20% cyan density on the whole page. This test is used to identify problems with cyan toner or another color toner. Compare the print with the following chart to determine the ...

  • Page 541

    Phaser 6180mfp multifunction printer service manual 5-15 print-quality troubleshooting yellow 20% ess this test print provides 20% yellow density on the whole page. This test is used to identify problems with yellow toner or another color toner. Compare the print with the following chart to determin...

  • Page 542

    5-16 phaser 6180mfp multifunction printer service manual print-quality troubleshooting cmy 20% ess this test print provides 20% density for combination of cyan, magenta, and yellow on the whole page. This test is used to identify problems with balance of three color toners or another toner. Compare ...

  • Page 543: Print-Quality Specifications

    Phaser 6180mfp multifunction printer service manual 5-17 print-quality troubleshooting print-quality specifications the print-quality specifications are provided as follows. Environmental condition ■ temperature: 10° c - 32° c (50° f - 89.6° f) ■ humidity: 15% rh - 85% rh (85% rh at 28° c) (82.4° f)...

  • Page 544

    5-18 phaser 6180mfp multifunction printer service manual print-quality troubleshooting specifications the following charts provide specifications for skew, parallelism, linearity, perpendicularity, magnification error, image to page registration, and maximum print areas. Skew ■ 190 mm (7.5 in.) ± 1....

  • Page 545

    Phaser 6180mfp multifunction printer service manual 5-19 print-quality troubleshooting parallelism ■ horizontal: 179.8 mm (7.1 in.) ± 1.2 mm (.05 in.) ■ vertical: 234 mm (9.2 in.) ± 1.2 mm (.05 in.) linearity ■ horizontal: 190.0 mm (7.5 in.) ± 0.5 mm (.02 in.) ■ vertical: 234.0 mm (9.2 in.) ± 0.5 mm...

  • Page 546

    5-20 phaser 6180mfp multifunction printer service manual print-quality troubleshooting perpendicularity ■ 114.5 mm (4.5 in.) ± 0.8 mm (.03 in.) magnification error ■ horizontal simplex: 190.0 mm (7.5 in.) ± 0.5% ■ horizontal duplex:190.0 mm (7.5 in.) ± 0.8% ■ vertical simplex: 234.0 mm (9.2 in.) ± 0...

  • Page 547

    Phaser 6180mfp multifunction printer service manual 5-21 print-quality troubleshooting image to page registration ■ leading edge: 10.0 mm (.40 in.) ± 2.0 mm (.08 in.) ■ side edge: 8.5 mm (.33 in.) ± 2.5 mm (.09 in.) maximum print areas ■ maximum print area: 210.9 mm (8.3 in.) x 351.6 mm (13.8 in.) ■...

  • Page 548

    5-22 phaser 6180mfp multifunction printer service manual print-quality troubleshooting print-quality troubleshooting print-quality defect definitions the following table lists the print-quality defect corrective procedure, their definition, and the page where each procedure is provided. Defect defin...

  • Page 549

    Phaser 6180mfp multifunction printer service manual 5-23 print-quality troubleshooting incorrect magnification incorrect magnification when copying with the adf feeding. Page 5-65 lines or streaks (from adf) there are lines or streaks on copies from the adf. Page 5-66 spots (from adf) there are spot...

  • Page 550

    5-24 phaser 6180mfp multifunction printer service manual print-quality troubleshooting repeating defect measurement when horizontal lines and/or spot occur periodically, it is possibly caused by the trouble of particular roller. Measure the trouble interval on the test print, and check the relation ...

  • Page 551

    Phaser 6180mfp multifunction printer service manual 5-25 print-quality troubleshooting s6180mfp-082 transfer unit laser unit fuser drum bcr bcr cleaner roller magnet roller btr esa roller drive roller heat roller fuser belt pinch roller exit roller exit pinch roller btr btr btr print cartridge (c) p...

  • Page 552

    5-26 phaser 6180mfp multifunction printer service manual print-quality troubleshooting light or undertone print the overall image density is too light in all colors. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table ap...

  • Page 553

    Phaser 6180mfp multifunction printer service manual 5-27 print-quality troubleshooting 4 does the error still occur? Replace the scanner controller board (page 8-99). Complete. 5 1. Check the paper condition. 2. Is the paper dry, recommended type, and loaded in the correct position? Go to step 6. Re...

  • Page 554

    5-28 phaser 6180mfp multifunction printer service manual print-quality troubleshooting blank print (no print) the entire image area is blank. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table applicable parts example p...

  • Page 555

    Phaser 6180mfp multifunction printer service manual 5-29 print-quality troubleshooting 5 does the error still occur? Replace the scanner controller board (page 8-99). Complete. 6 1. Check the paper condition. 2. Is the paper dry, recommended type, and loaded in the correct position? Go to step 7. Re...

  • Page 556

    5-30 phaser 6180mfp multifunction printer service manual print-quality troubleshooting 15 1. Check the scanner controller board for correct installation. Reseat the scanner controller board (page 8-99). 2. Does the image quality improve? Complete. Go to step 16. 16 1. Replace the laser unit (page 8-...

  • Page 557

    Phaser 6180mfp multifunction printer service manual 5-31 print-quality troubleshooting black print the entire image is black. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table applicable parts example print ■ transfer ...

  • Page 558

    5-32 phaser 6180mfp multifunction printer service manual print-quality troubleshooting 4 does the error still occur? Replace the scanner controller board (page 8-99). Complete. 5 1. Check the paper condition. 2. Is the paper dry, recommended type, and loaded in the correct position? Go to step 6. Re...

  • Page 559

    Phaser 6180mfp multifunction printer service manual 5-33 print-quality troubleshooting 14 1. Replace the laser unit (page 8-52). 2. Does the image quality improve? Complete. Replace the image processor board (page 8-90). Troubleshooting procedure table (continued) step actions and questions yes no.

  • Page 560

    5-34 phaser 6180mfp multifunction printer service manual print-quality troubleshooting vertical blank lines there are faded or completely non-printed lines along the page in the direction of the paper travel from the leading edge to the trailing edge. Initial actions ■ check the paper transfer path....

  • Page 561

    Phaser 6180mfp multifunction printer service manual 5-35 print-quality troubleshooting 6 1. Check the wiring harness connectors p/j64 and p/j65 on the scanner controller board. Reseat the connectors. 2. Does the image quality improve? Complete. Go to step 7. 7 1. Check the print cartridge (c/m/y/k) ...

  • Page 562

    5-36 phaser 6180mfp multifunction printer service manual print-quality troubleshooting horizontal band, voids, or streaks there are areas of the image that are extremely light or are missing entirely. These missing areas form wide bands which cover a wide area horizontally, perpendicular to the pape...

  • Page 563

    Phaser 6180mfp multifunction printer service manual 5-37 print-quality troubleshooting 5 1. Check the wiring harness connectors p/j64 and p/j65 on the scanner controller board. Reseat the connectors. 2. Does the image quality improve? Complete. Go to step 6. 6 1. Check for band’s regular intervals 2...

  • Page 564

    5-38 phaser 6180mfp multifunction printer service manual print-quality troubleshooting vertical stripes there are black lines along the page in the direction of the paper travel from the leading edge to the trailing edge. Initial actions ■ check the paper transfer path. ■ ensure there are no debris ...

  • Page 565

    Phaser 6180mfp multifunction printer service manual 5-39 print-quality troubleshooting 4 1. Check for any debris on the document glass and the cvt window. 2. Are there any debris? Remove the debris. Go to step 5. 5 1. Check the scanner controller board wiring harness connectors p/j64 and p/j65. Rese...

  • Page 566

    5-40 phaser 6180mfp multifunction printer service manual print-quality troubleshooting horizontal stripes there are black lines running parallel with the leading edge of the print, perpendicular to the direction of the paper travel. Initial actions ■ check the paper transfer path. ■ ensure there are...

  • Page 567

    Phaser 6180mfp multifunction printer service manual 5-41 print-quality troubleshooting 4 1. Check for any debris on the document glass and the cvt window. 2. Are there any debris? Remove the debris. Go to step 5. 5 1. Check the scanner controller board wiring harness connectors p/j64 and p/j65. Rese...

  • Page 568

    5-42 phaser 6180mfp multifunction printer service manual print-quality troubleshooting faded or missing image there are areas of the image that are extremely light or are missing in a limited area on the paper. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the tran...

  • Page 569

    Phaser 6180mfp multifunction printer service manual 5-43 print-quality troubleshooting 4 1. Check the scanner controller board wiring harness connectors p/j64 and p/j65. Reseat the wiring harness connectors. 2. Does the image quality improve? Complete. Go to step 5. 5 1. Check the spot’s regular int...

  • Page 570

    5-44 phaser 6180mfp multifunction printer service manual print-quality troubleshooting random spots there are spots of toner randomly scattered across the page. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Warning ensure to wait for the fuser to...

  • Page 571

    Phaser 6180mfp multifunction printer service manual 5-45 print-quality troubleshooting 4 1. Check for any debris on the document glass and the cvt window. 2. Are there any debris? Remove the debris. Go to step 5. 5 1. Check the scanner controller board wiring harness connectors p/j64 and p/j65. Rese...

  • Page 572

    5-46 phaser 6180mfp multifunction printer service manual print-quality troubleshooting defects in one color (c, m, y, or k) only one color (cyan, magenta, yellow, or black) is too light on the printed image. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfe...

  • Page 573

    Phaser 6180mfp multifunction printer service manual 5-47 print-quality troubleshooting 4 1. Check the paper condition. 2. Is the paper dry, recommended type, and loaded in the correct position? Go to step 5. Replace the paper. 5 1. Check the laser beam path. 2. Are there any debris between the laser...

  • Page 574

    5-48 phaser 6180mfp multifunction printer service manual print-quality troubleshooting repeating bands, lines, marks, or spots there are recurring lines, marks, or spots on the page. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Warning ensure to...

  • Page 575

    Phaser 6180mfp multifunction printer service manual 5-49 print-quality troubleshooting 5 1. Check the wiring harness connectors p/j64 and p/j65 on the scanner controller board. Reseat the connectors. 2. Does the image quality improve? Complete. Go to step 6 6 1. Check for band or spot’s regular inte...

  • Page 576

    5-50 phaser 6180mfp multifunction printer service manual print-quality troubleshooting residual image or ghosting there are faint, ghostly images appearing on the page. The images may be either from a previous page or from the page currently being printed. Initial actions ■ check the paper transfer ...

  • Page 577

    Phaser 6180mfp multifunction printer service manual 5-51 print-quality troubleshooting 3 1. Check the transfer unit. 2. Are there any damages on the transfer unit surface? Replace the transfer unit (page 8-9). Go to step 4. 4 1. Check the transfer unit for correct installation. Reseat the transfer u...

  • Page 578

    5-52 phaser 6180mfp multifunction printer service manual print-quality troubleshooting background contamination there is toner contamination on all or most of the page. The contamination appears as a very light gray dusting. Initial actions ■ check the paper transfer path. ■ ensure there are no debr...

  • Page 579

    Phaser 6180mfp multifunction printer service manual 5-53 print-quality troubleshooting 5 1. Check the print cartridge (c/m/y/k) for damages. 2. Is the print cartridge damaged? Replace the print cartridge (page 8-11). Go to step 6. 6 1. Check the transfer unit. 2. Are there any damages on the transfe...

  • Page 580

    5-54 phaser 6180mfp multifunction printer service manual print-quality troubleshooting skew the printed image is not parallel with both sides of the paper. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference table applicable n...

  • Page 581

    Phaser 6180mfp multifunction printer service manual 5-55 print-quality troubleshooting 5 1. Check the document. 2. Does the document meet the adf specifications? Check the paper guide setting to ensure it is adjusted correctly. Reset the side guide of the adf. Go to step 6. Use the document glass mo...

  • Page 582

    5-56 phaser 6180mfp multifunction printer service manual print-quality troubleshooting 17 1. Replace the tray 1 (mpt) feed roller (page 8-13). 2. Does the error still occur? Replace the tray 1 (mpt) retard holder (page 8-38). Complete. 18 1. Check the skewed mode through the duplex unit. 2. Is the s...

  • Page 583

    Phaser 6180mfp multifunction printer service manual 5-57 print-quality troubleshooting damaged paper paper comes out from the printer wrinkled, folded, or worn-out. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Note steps 2-5 should only be consi...

  • Page 584

    5-58 phaser 6180mfp multifunction printer service manual print-quality troubleshooting 5 1. Replace the adf scanner assembly (page 8-103). 2. Does the document feed correctly? Complete. Go to step 6. 6 1. Check the paper condition. 2. Is the paper dry, recommended type, and loaded in the correct pos...

  • Page 585

    Phaser 6180mfp multifunction printer service manual 5-59 print-quality troubleshooting 18 1. Check the paper tray for correct installation. Reseat the tray. 2. Does the error still occur? Go to step 19. Complete. 19 1. Check the paper for correct placement. Reseat the paper. 2. Does the error still ...

  • Page 586

    5-60 phaser 6180mfp multifunction printer service manual print-quality troubleshooting unfused image the toner image is not completely fused to the paper. The image easily rubs off. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Warning ensure to ...

  • Page 587

    Phaser 6180mfp multifunction printer service manual 5-61 print-quality troubleshooting 4 1. Check the fuser for correct installation. Reseat the fuser (page 8-12). 2. Does the image quality improve? Complete. Replace the fuser (page 8-12). Troubleshooting procedure table (continued) step actions and...

  • Page 588

    5-62 phaser 6180mfp multifunction printer service manual print-quality troubleshooting color registration a printed yellow or black image is not overlapped on a cyan or magenta image correctly. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubl...

  • Page 589

    Phaser 6180mfp multifunction printer service manual 5-63 print-quality troubleshooting 4 1. Perform test print procedure (cyan 20%, magenta 20%, yellow 20%): service mode > printer diag > test print . 2. Does the image quality improve? Complete. Go to step 5. 5 1. Check the parameter value. 2. Did t...

  • Page 590

    5-64 phaser 6180mfp multifunction printer service manual print-quality troubleshooting wavy lines the printed image has wavy column line in the direction of the paper travel. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference...

  • Page 591

    Phaser 6180mfp multifunction printer service manual 5-65 print-quality troubleshooting incorrect magnification incorrect magnification when copying with the adf feeding. Initial actions ■ check the paper transfer path. ■ ensure there are no debris on the transfer path. Troubleshooting reference tabl...

  • Page 592

    5-66 phaser 6180mfp multifunction printer service manual print-quality troubleshooting lines or streaks (from adf) there are lines or streaks on copies from the adf. Initial actions ■ check the document glass. ■ ensure there are no debris on the document glass. Troubleshooting reference table applic...

  • Page 593

    Phaser 6180mfp multifunction printer service manual 5-67 print-quality troubleshooting spots (from adf) there are spots on copies from the adf. Initial actions ■ check the document glass. ■ ensure there are no debris on the document glass. Troubleshooting reference table applicable parts example pri...

  • Page 594

    5-68 phaser 6180mfp multifunction printer service manual print-quality troubleshooting pattern in the halftone (moire) there are patterns on the image when copying in standard mode. Initial actions ■ check the document glass. ■ ensure there are no debris on the document glass. Troubleshooting refere...

  • Page 595

    Phaser 6180mfp multifunction printer service manual 5-69 print-quality troubleshooting troubleshooting procedure table step actions and questions yes no 1 1. Check the output document. 2. Are there patterns in the image? Go to step 2. Complete. 2 1. Check the original document. 2. Are there patterns...

  • Page 596

    5-70 phaser 6180mfp multifunction printer service manual print-quality troubleshooting.

  • Page 597: In This Chapter...

    6 chapter adjustments and calibrations in this chapter... ■ adjustments ■ calibrations ■ parameter setting.

  • Page 598: Adjustments

    6-2 phaser 6180mfp multifunction printer service manual adjustments and calibrations adjustments color registration color registration adjustment procedure allows the user to change or correct the alignment of the four color images to meet specifications and/or user’s requirements. Printing the colo...

  • Page 599

    Phaser 6180mfp multifunction printer service manual 6-3 adjustments and calibrations enabling/disabling automatic color registration this procedure provides instructions for how to enable or disable the automatic color registration function after a new print cartridge is installed. ■ if the function...

  • Page 600

    6-4 phaser 6180mfp multifunction printer service manual adjustments and calibrations manual adjustment use the adjustment information in the following table to perform color registration procedure. Caution after printing the color registration correction chart, do not turn off the printer until the ...

  • Page 601

    Phaser 6180mfp multifunction printer service manual 6-5 adjustments and calibrations resetting the fuser fuser reset is required when a new fuser is installed into the printer. This function sets the life counter to “0.” 1. From the control panel, press the system button. 2. Press the up arrow or do...

  • Page 602: Calibrations

    6-6 phaser 6180mfp multifunction printer service manual adjustments and calibrations calibrations initializing print meter this process initializes the print meter. 1. From the control panel, press the system button. 2. Press the up arrow or down arrow button to find admin menu . Press the ok button...

  • Page 603

    Phaser 6180mfp multifunction printer service manual 6-7 adjustments and calibrations saving nvm (nvram) this process saves the settings stored in the nvram to the image processor board. 1. Access the service diagnostics menu by pressing and holding the up and down arrow buttons simultaneously and tu...

  • Page 604

    6-8 phaser 6180mfp multifunction printer service manual adjustments and calibrations scanner calibration this process enables manual calibration of the registration adjustment value or correction value. Use this procedure to enter the correction value when replacing the scanner. Note note the adf sc...

  • Page 605

    Phaser 6180mfp multifunction printer service manual 6-9 adjustments and calibrations 6. Enter the value using the numbers provided underneath the scanner. ■ index[hex]: 00 ■ value[hex]: note use the left and right arrow buttons to move the cursor. Use the up and down arrow buttons to change the valu...

  • Page 606: Parameter Setting

    6-10 phaser 6180mfp multifunction printer service manual adjustments and calibrations parameter setting fax/scanner parameter setting this function reads and writes parameter stored in the scanner controller board. Note refer to “chain link for fax parameter setting” on page a-9 in the reference cha...

  • Page 607

    Phaser 6180mfp multifunction printer service manual 6-11 adjustments and calibrations printer parameter setting this function reads/writes the parameter values, errors, and life counter values stored in the printer. Note print the parameter list from the service diagnostics menu - service mode > pri...

  • Page 608

    6-12 phaser 6180mfp multifunction printer service manual adjustments and calibrations parameter setting item range description slow scan k to p -128 to +127 sets the registration in the paper feeding direction. Slow scan 600 y/m/c -30 to 30 slow scan 1200 y/m/c -60 to 60 fast scan (all items) -30 to...

  • Page 609

    Phaser 6180mfp multifunction printer service manual 6-13 adjustments and calibrations note the default values are different in each printer. Registration values parameter function default adjustable range slow scan k to p (shifts 0.17 mm/1 count) black registration adjustment --- -128 to 127 slow sc...

  • Page 610

    6-14 phaser 6180mfp multifunction printer service manual adjustments and calibrations reference counter values counter name value of life warning life y toner (dispense time) --- life m toner (dispense time) --- life c toner (dispense time) --- life k toner (dispense time) --- life dtb (transfer uni...

  • Page 611: In This Chapter...

    7 chapter cleaning and maintenance in this chapter... ■ service maintenance procedure ■ cleaning ■ maintenance.

  • Page 612: Cleaning

    7-2 phaser 6180mfp multifunction printer service manual cleaning and maintenance service maintenance procedure perform the following procedures whenever you check, service, or repair a printer. Cleaning the printer, as outlined in the following steps, assures proper operation of the printer and redu...

  • Page 613

    Phaser 6180mfp multifunction printer service manual 7-3 cleaning and maintenance cleaning the print cartridge 1. Open the front cover. 2. Using a flash light, inspect the gaps between the print cartridges. Remove the print cartridge if necessary. Using tweezers, remove any paper debris from the area...

  • Page 614

    7-4 phaser 6180mfp multifunction printer service manual cleaning and maintenance cleaning the laser unit 1. Open the front cover. Caution when performing this procedure, remove and cover the print cartridges to avoid exposure to light. 1. Remove the print cartridges (page 8-11). 2. Insert the q-tip ...

  • Page 615

    Phaser 6180mfp multifunction printer service manual 7-5 cleaning and maintenance cleaning the document glass note use only a moistened lint-free cloth to clean the document glass. Do not use any kind of cleaning agent to clean the glass. 1. Open the scanner cover. 2. Wipe the document glass using a ...

  • Page 616

    7-6 phaser 6180mfp multifunction printer service manual cleaning and maintenance cleaning the adf roller 1. Open the adf cover. 2. Wipe the roller using a moistened lint-free cloth. S6180mfp-390 s6180mfp-391.

  • Page 617: Maintenance

    Phaser 6180mfp multifunction printer service manual 7-7 cleaning and maintenance maintenance rip (repair, inspect, and prevent) procedure perform these routine maintenance procedures during the course of servicing the printer. ■ clean the feed rollers, exit rollers, and guides; replace if necessary....

  • Page 618

    7-8 phaser 6180mfp multifunction printer service manual cleaning and maintenance.

  • Page 619: In This Chapter...

    8 chapter service parts disassembly in this chapter... ■ overview ■ maintenance items and consumables ■ covers ■ paper tray ■ paper feeder ■ xerographics ■ exit chute ■ frame ■ drive ■ electrical ■ automatic document feeder and scanner assembly ■ options.

  • Page 620: Overview

    8-2 phaser 6180mfp multifunction printer service manual service parts disassembly overview this section contains the removal procedures for field-replaceable parts of the printer listed in the parts list. In most cases, the replacement procedure is simply the reverse of the removal procedure. In som...

  • Page 621

    Phaser 6180mfp multifunction printer service manual 8-3 service parts disassembly standard orientation of the printer when needed, the orientation of the printer is called out in the procedure as an aid for locating the printer parts. The following figure identifies the front, rear, left, and right ...

  • Page 622

    8-4 phaser 6180mfp multifunction printer service manual service parts disassembly preparation before you begin any removal and replacement procedure: 1. Wear an electrostatic discharge wrist strap to help prevent damaging to the sensitive electronics of the printer circuit boards. 2. Turn the printe...

  • Page 623

    Phaser 6180mfp multifunction printer service manual 8-5 service parts disassembly note names of parts that appear in the removal and replacement procedures may not match the names that appear in the parts list. For example, a part called the registration chute assembly in a removal procedure may app...

  • Page 624

    8-6 phaser 6180mfp multifunction printer service manual service parts disassembly fastener types the following table lists the primary types of posi-drive screws used to assemble the printer. The procedures provide dimensional specifications for screws being removed. Caution use care when installing...

  • Page 625: Disassembly Flow Charts

    Phaser 6180mfp multifunction printer service manual 8-7 service parts disassembly disassembly flow charts printer disassembly flow chart adf scanner assembly adf assembly, scanner assembly main tray kit opening front cover fuser star wheel print cartridge (c/m/y/k) duplex gate chute transfer belt un...

  • Page 626

    8-8 phaser 6180mfp multifunction printer service manual service parts disassembly tray 1 (mpt) and optional 550-sheet feeder disassembly flow charts rear cover bottom cover controller shield box assembly left pole inner cover left pole inner cover left pole cover right pole inner cover right pole in...

  • Page 627

    Phaser 6180mfp multifunction printer service manual 8-9 service parts disassembly maintenance items and consumables maintenance and consumable items include the transfer unit, fuser, and feed/retard rollers. Consumables consist of the four print cartridges. Transfer unit (pl4.1.1) caution do not tou...

  • Page 628

    8-10 phaser 6180mfp multifunction printer service manual service parts disassembly 3. Tilt the right side of the transfer unit up toward the left side to move the notch out of the u-shape groove and slide the notch on the left side away from the hole. Replacement note replacement note if there is a ...

  • Page 629

    Phaser 6180mfp multifunction printer service manual 8-11 service parts disassembly print cartridge (c/m/y/k) (pl5.1.17-20) caution do not expose the print cartridges to light for more than 5 minutes. Cover the print cartridges to avoid damage. 1. Open the front cover. 2. Hold the levers on the left ...

  • Page 630

    8-12 phaser 6180mfp multifunction printer service manual service parts disassembly fuser unit (pl6.1.10) warning the fuser may be hot. Turn the printer power off and allow at least 5 minutes for the fuser to cool before removing the fuser. 1. Open the front cover. 2. Open the duplex gate chute (pl6....

  • Page 631

    Phaser 6180mfp multifunction printer service manual 8-13 service parts disassembly tray 1 (mpt) feed roller (pl3.1.10) 1. Remove tray 2. 2. Release the mpt core roll hook (pl3.1.9) on the right side of the mpt feed roller and slide the mpt core roll to the right. 3. Slide the mpt roller to the right...

  • Page 632

    8-14 phaser 6180mfp multifunction printer service manual service parts disassembly tray 2 feed roller (pl3.2.53) 1. Remove tray 2. 2. Release the hooks on the tray 2 feed rollers and remove the feed rollers from the shafts. Replacement note replacement note be sure to align the convex section of the...

  • Page 633

    Phaser 6180mfp multifunction printer service manual 8-15 service parts disassembly tray 2 retard roller (pl2.2.17) 1. Remove tray 2. 2. Release the hooks on the left and right sides of the retard tray cover (pl2.2.13) and open the retard tray cover. 3. Release the hooks on the left and right sides o...

  • Page 634

    8-16 phaser 6180mfp multifunction printer service manual service parts disassembly tray 3 feed roller (pl13.2.10) 1. Remove tray 3 from the optional 550-sheet feeder (pl13.1.1). 2. Release the tray 3 feed roller hooks and remove the feed roller from the shafts. S6180mfp-209.

  • Page 635

    Phaser 6180mfp multifunction printer service manual 8-17 service parts disassembly tray 3 retard roller (pl13.4.10) 1. Remove tray 3 from the optional 550-sheet feeder (pl13.1.1). 2. Release the hooks on the left and right sides of the retard tray cover (pl13.4.6) and open the retard tray cover. 3. ...

  • Page 636: Covers

    8-18 phaser 6180mfp multifunction printer service manual service parts disassembly covers rear cover (pl1.1.6) 1. Remove 2 screws (6 mm) securing the rear cover. 2. Push the rear cover up to release the 5 hooks on the back side of the rear cover. 3. Release the rim on the upper section of the rear c...

  • Page 637

    Phaser 6180mfp multifunction printer service manual 8-19 service parts disassembly bottom cover (pl1.1.5) 1. Remove the 2 rubber caps (pl1.1.12) from the bottom cover. 2. Remove 2 screws (6 mm) securing the bottom cover. 3. Push the bottom cover from the front while sliding the bottom cover back to ...

  • Page 638

    8-20 phaser 6180mfp multifunction printer service manual service parts disassembly replacement note replacement note be sure to align the 3 front tabs with the holes to seat the bottom cover correctly. S6180mfp-373.

  • Page 639

    Phaser 6180mfp multifunction printer service manual 8-21 service parts disassembly right pole inner cover (pl1.1.4) 1. Remove the bottom cover (page 8-19). 2. Tilt the right pole inner cover inward to release the hook on the rear side of the right pole inner cover. 3. Release the 2 hooks on the bott...

  • Page 640

    8-22 phaser 6180mfp multifunction printer service manual service parts disassembly right pole cover (pl1.1.8) 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove the right pole inner cover (page 8-21). 4. Remove 4 screws (6 mm) securing the right pole cover. 5. Re...

  • Page 641

    Phaser 6180mfp multifunction printer service manual 8-23 service parts disassembly right cover (pl1.1.9) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. Remove...

  • Page 642

    8-24 phaser 6180mfp multifunction printer service manual service parts disassembly left pole inner cover (pl1.1.3) 1. Remove the bottom cover (page 8-19). 2. Tilt the left pole inner cover inward to release the 2 hooks on the rear side of the left pole inner cover. 3. Release the 2 hooks on the bott...

  • Page 643

    Phaser 6180mfp multifunction printer service manual 8-25 service parts disassembly left pole cover (pl1.1.11) 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove the left pole inner cover (page 8-24). 4. Remove 4 screws (6 mm) securing the left pole cover. 5. Rele...

  • Page 644

    8-26 phaser 6180mfp multifunction printer service manual service parts disassembly left cover (pl1.1.10) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the left pole inner cover (page 8-24). 6. Remove ...

  • Page 645

    Phaser 6180mfp multifunction printer service manual 8-27 service parts disassembly top cover (pl1.1.1) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19) 5. Remove the right pole inner cover (page 8-21). 6. Remove th...

  • Page 646

    8-28 phaser 6180mfp multifunction printer service manual service parts disassembly front cover (pl1.2.1) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. Remove...

  • Page 647

    Phaser 6180mfp multifunction printer service manual 8-29 service parts disassembly 11. Open the tray 1 (mpt) cover (pl1.2.26). 12. Release the hook of the shaft pivot (pl1.2.10) on the left and right side of the front cover. Pull the shaft pivot outward while holding the front cover and remove the c...

  • Page 648

    8-30 phaser 6180mfp multifunction printer service manual service parts disassembly control panel (pl1.2.2) 1. Open the front cover. 2. Remove the transfer unit (page 8-9). 3. Remove the exit out chute (page 8-67). 4. Remove 2 screws (10 mm) securing the control panel to the printer. S6180mfp-367.

  • Page 649

    Phaser 6180mfp multifunction printer service manual 8-31 service parts disassembly 5. Lift up the bezel from the control panel to remove it. Caution do not move the control panel too far, because the control panel is secured to the control panel wiring harness. 6. Release the hooks securing the cont...

  • Page 650

    8-32 phaser 6180mfp multifunction printer service manual service parts disassembly 7. Release the control panel forward away from the front cover. Disconnect the control panel connector p/j220 and remove the control panel. S6180mfp-249 p/j220

  • Page 651

    Phaser 6180mfp multifunction printer service manual 8-33 service parts disassembly tray 2 rear cover (pl1.1.7) 1. Pull the tray 2 rear cover all the way out until it stops. 2. Press the center part of the tray 2 rear cover to release the hooks (on the left and right sides) and remove the tray 2 rear...

  • Page 652

    8-34 phaser 6180mfp multifunction printer service manual service parts disassembly tray 1 (mpt) cover (pl1.2.26) 1. Open tray 1 (mpt) cover. 2. Rotate the pivot pin (pl1.2.17) to release the hooks securing the link on the left and right sides of the tray 1 (mpt) cover. Remove the left and right pivo...

  • Page 653

    Phaser 6180mfp multifunction printer service manual 8-35 service parts disassembly replacement note replacement note be sure to place the tray 1 (mpt) lever on top of tray 1 (mpt). S6180mfp-253.

  • Page 654

    8-36 phaser 6180mfp multifunction printer service manual service parts disassembly wiring harness a-op-opp (pl1.2.24) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-2...

  • Page 655

    Phaser 6180mfp multifunction printer service manual 8-37 service parts disassembly 11. Remove 4 screws (8 mm) securing the harness cover (pl1.2.7) to the front cover. 12. Remove the harness cover from the front cover. 13. Remove the a-op-opp wiring harness from the front cover. S6180mfp-411 12) 12) ...

  • Page 656: Paper Tray

    8-38 phaser 6180mfp multifunction printer service manual service parts disassembly paper tray tray 1 (mpt) retard holder kit (pl2.1.3) 1. Remove tray 2 (pl2.1.1). 2. Press the left and right tabs of the retard holder toward the inside to release and remove the holder from tray 2. S6180mfp-254.

  • Page 657

    Phaser 6180mfp multifunction printer service manual 8-39 service parts disassembly tray 1 (mpt) no paper actuator (pl2.1.24) 1. Remove tray 2. 2. Press on the notches on the actuator to release the hooks. Remove the actuator from the tray handle (pl2.1.23). 3. Remove the no paper spring hooks (pl2.1...

  • Page 658: Paper Feeder

    8-40 phaser 6180mfp multifunction printer service manual service parts disassembly paper feeder tray 1 (mpt) feed solenoid (pl3.1.3) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner ...

  • Page 659

    Phaser 6180mfp multifunction printer service manual 8-41 service parts disassembly 10. Disconnect the tray 1 (mpt) feed solenoid connector p/j256. 11. Release the feed solenoid wiring harness from the solenoid duct (pl3.1.2) and the drive duct (pl8.1.8). 12. Remove 1 screw (8 mm) securing the feed s...

  • Page 660

    8-42 phaser 6180mfp multifunction printer service manual service parts disassembly tray 1 (mpt) roller (pl3.1.8) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6...

  • Page 661

    Phaser 6180mfp multifunction printer service manual 8-43 service parts disassembly 10. Close the front door (this will provide easier access to the roll). Remove the e-ring securing the bearing on the left and right sides of the roll, and shift the bearing toward the inside. 11. Shift the roll to th...

  • Page 662

    8-44 phaser 6180mfp multifunction printer service manual service parts disassembly tray 1 (mpt) no paper sensor (pl3.1.15) 1. Remove tray 2. 2. Open the front cover. 3. Remove the transfer unit (page 8-9). 4. Release the cover sensor hook (pl3.1.16). 5. Push the cover sensor backward while pressing ...

  • Page 663

    Phaser 6180mfp multifunction printer service manual 8-45 service parts disassembly registration clutch (pl3.1.19) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). ...

  • Page 664

    8-46 phaser 6180mfp multifunction printer service manual service parts disassembly feeder clutch (pl3.1.20) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. Rem...

  • Page 665

    Phaser 6180mfp multifunction printer service manual 8-47 service parts disassembly tray 2 feeder unit (pl3.2.1) 1. Remove tray 2. 2. Open the front cover. 3. Remove the fuser (page 8-12). 4. Remove the rear cover (page 8-18). 5. Remove the bottom cover (page 8-19). 6. Remove the right pole inner cov...

  • Page 666

    8-48 phaser 6180mfp multifunction printer service manual service parts disassembly 15. Disconnect the feeder connectors p/j232 and p/j241. 16. Disconnect the turn clutch (pl3.2.25) connector p/j234. 17. Release the wiring harnesses from the clamp and the hook. S6180mfp-370 p/j241 p/j232 p/j234.

  • Page 667

    Phaser 6180mfp multifunction printer service manual 8-49 service parts disassembly caution be sure to hold the bottom left of the feeder while removing the 2 screws to prevent the feeder drop to the bottom. 18. Close the front door (this provides easier access to the feeder unit) remove 2 screws (10...

  • Page 668

    8-50 phaser 6180mfp multifunction printer service manual service parts disassembly replacement procedures 1. Insert the feeder unit into the printer with the right side in first. 2. Insert the 2 wiring harness connectors coming out of the feeder and the connector of the turn clutch through the hole ...

  • Page 669

    Phaser 6180mfp multifunction printer service manual 8-51 service parts disassembly turn clutch (pl3.2.25) 1. Remove the feeder unit (page 8-47). 2. Release the turn clutch wiring harness from the clamps. 3. Remove the e-ring securing the turn clutch. 4. Remove the turn clutch from the feeder unit. S...

  • Page 670: Xerographics

    8-52 phaser 6180mfp multifunction printer service manual service parts disassembly xerographics laser unit (pl5.1.12) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-2...

  • Page 671

    Phaser 6180mfp multifunction printer service manual 8-53 service parts disassembly 17. Remove the 2 clamps on the fuser wiring harness from the earth frame assembly. 18. Disconnect the laser unit connector p/j12 from the mcu board (pl9.2.13) and remove the ferrite core (pl5.1.13) from the harness. 1...

  • Page 672

    8-54 phaser 6180mfp multifunction printer service manual service parts disassembly 20. Remove 4 screws (10 mm) securing the 2 laser unit springs (pl5.1.11) to the left and right sides of the printer and remove the springs. 21. Slowly pull up the laser unit from the printer using the handle. S6180mfp...

  • Page 673

    Phaser 6180mfp multifunction printer service manual 8-55 service parts disassembly replacement note replacement note be sure the earth frame assembly is under the earth plate when securing the laser unit to the printer. S6180mfp-412.

  • Page 674

    8-56 phaser 6180mfp multifunction printer service manual service parts disassembly crum connector (pl5.2.1) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove right pole inner cover (page 8-21). 6. Remove ...

  • Page 675

    Phaser 6180mfp multifunction printer service manual 8-57 service parts disassembly print cartridge sensor assembly (black) (pl5.2.2) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove right pole inner cove...

  • Page 676

    8-58 phaser 6180mfp multifunction printer service manual service parts disassembly print cartridge sensor assembly (cyan/magenta/yellow) (pl5.2.2) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the rig...

  • Page 677

    Phaser 6180mfp multifunction printer service manual 8-59 service parts disassembly toner dispenser motor (c/m/y/k) (pl5.2.10) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the left pole inner cover (p...

  • Page 678

    8-60 phaser 6180mfp multifunction printer service manual service parts disassembly 11. Remove 1 screw (10 mm) securing the toner dispenser motor. 12. Slightly shift the toner dispenser motor toward the front, release the convex sections, and remove the toner dispenser motor. Replacement note replace...

  • Page 679

    Phaser 6180mfp multifunction printer service manual 8-61 service parts disassembly bias assembly (pl5.2.11) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. Rem...

  • Page 680

    8-62 phaser 6180mfp multifunction printer service manual service parts disassembly 17. Remove 1 screw (10 mm) securing the esa roll spring (pl5.2.12) and remove the esa roll spring. 18. Remove 3 screws (10 mm) securing the bias and remove the bias. S6180mfp-293.

  • Page 681

    Phaser 6180mfp multifunction printer service manual 8-63 service parts disassembly led assembly (pl5.2.13) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the left pole inner cover (page 8-24). 6. Remov...

  • Page 682

    8-64 phaser 6180mfp multifunction printer service manual service parts disassembly hvps (pl5.2.15) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. Remove the r...

  • Page 683

    Phaser 6180mfp multifunction printer service manual 8-65 service parts disassembly 15. Use a flat tip screwdriver to release the 2 hooks on the inside of the lower duct (pl9.2.8) and slide the upper duct backward to remove it. 16. Remove 1 screw (6 mm) securing the lower duct to the printer. 17. Rel...

  • Page 684

    8-66 phaser 6180mfp multifunction printer service manual service parts disassembly 18. Disconnect the hvps connector p/j16 from the mcu (pl9.2.13). 19. Remove 2 screws (6 mm, with washer) securing the hvps wiring harnesses. 20. Remove 5 screws (10 mm) and 3 screws (6 mm) securing the hvps to the pri...

  • Page 685: Exit Chute

    Phaser 6180mfp multifunction printer service manual 8-67 service parts disassembly exit chute exit out chute assembly (pl6.1.1) 1. Open the front cover. 2. Remove 2 screws (silver,10 mm, flanged) securing the exit out chute to the front cover. 3. Remove the exit out chute. Replacement note replaceme...

  • Page 686

    8-68 phaser 6180mfp multifunction printer service manual service parts disassembly duplex gate chute (pl6.1.13) 1. Open the front cover. 2. Open the duplex gate chute approximately 45° and align the flat surface of the right side pivot of the duplex gate chute parallel with the u-shaped notch. Pull ...

  • Page 687: Frame

    Phaser 6180mfp multifunction printer service manual 8-69 service parts disassembly frame star wheel (spur assembly)(pl7.1.1) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove 1 screw (8 mm, flanged) securing the star wheel to the printer. 4. Remove the star wheel. S6180mfp-300

  • Page 688

    8-70 phaser 6180mfp multifunction printer service manual service parts disassembly left arm assembly (pl7.1.3) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the left pole inner cover (page 8-24). 6. R...

  • Page 689

    Phaser 6180mfp multifunction printer service manual 8-71 service parts disassembly 12. Remove the release lever (pl7.1.4). 13. Remove the left link from the printer. 14. Remove the support spring (pl7.1.8). 15. Remove the damper holder (pl7.1.6) together with the oil damper (pl7.1.7). Replacement no...

  • Page 690

    8-72 phaser 6180mfp multifunction printer service manual service parts disassembly right arm assembly (pl7.1.13) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6...

  • Page 691

    Phaser 6180mfp multifunction printer service manual 8-73 service parts disassembly 12. Remove the release lever (pl7.1.4). 13. Remove the right link from the printer. 14. Remove the support spring (pl7.1.8). 15. Remove the damper holder (pl7.1.6) together with the oil damper (pl7.1.7). Replacement n...

  • Page 692

    8-74 phaser 6180mfp multifunction printer service manual service parts disassembly tray 2 size switch assembly (pl7.1.18) 1. Open the front cover. 2. Remove the fuser. 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. R...

  • Page 693: Drive

    Phaser 6180mfp multifunction printer service manual 8-75 service parts disassembly drive main drive assembly (pl8.1.2) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-...

  • Page 694

    8-76 phaser 6180mfp multifunction printer service manual service parts disassembly 19. Remove the wiring harness together with the clamp. S6180mfp-306 p/j211 p/j2761 p/j221 p/j222.

  • Page 695

    Phaser 6180mfp multifunction printer service manual 8-77 service parts disassembly 20. Remove 6 screws (10 mm) securing the main drive to the printer. 21. Remove the main drive. Replacement note replacement note be sure to place the wiring harness connecting the developer motor through the back of t...

  • Page 696

    8-78 phaser 6180mfp multifunction printer service manual service parts disassembly feed drive assembly (pl8.1.7) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6...

  • Page 697

    Phaser 6180mfp multifunction printer service manual 8-79 service parts disassembly 10. Disconnect the wiring harnesses and release the wiring harnesses from the drive duct (pl8.1.8). 11. Release the hook of the drive duct from the feed drive assembly. Shift the drive duct toward the rear side of the...

  • Page 698

    8-80 phaser 6180mfp multifunction printer service manual service parts disassembly 12. Remove 4 screws (10 mm) securing the feed drive assembly to the printer. Caution do not separate the feed drive assembly from the printer, because they are connected with the wiring harness. 13. Remove the feed dr...

  • Page 699: Electrical

    Phaser 6180mfp multifunction printer service manual 8-81 service parts disassembly electrical eeprom board (pl9.2.1) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21...

  • Page 700

    8-82 phaser 6180mfp multifunction printer service manual service parts disassembly interlock switch (pl9.2.3) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. R...

  • Page 701

    Phaser 6180mfp multifunction printer service manual 8-83 service parts disassembly lvps (pl9.2.14) 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove the left pole inner cover (page 8-24). 4. Remove the left pole cover (page 8-25). 5. Remove the left cover (page ...

  • Page 702

    8-84 phaser 6180mfp multifunction printer service manual service parts disassembly main fan (pl9.2.10) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. Remove t...

  • Page 703

    Phaser 6180mfp multifunction printer service manual 8-85 service parts disassembly 19. Remove 1 screw (32 mm) securing the duct plate to the fan. 20. Remove the fan from the duct plate. S6180mfp-314 notch lug label.

  • Page 704

    8-86 phaser 6180mfp multifunction printer service manual service parts disassembly power switch (pl9.2.4) warning be sure the mark on the power switch matches the mark on the printer frame to prevent from injury. 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove...

  • Page 705

    Phaser 6180mfp multifunction printer service manual 8-87 service parts disassembly humidity/temperature sensor (pl9.2.11) 1. Open the front cover. 2. Remove the fuser (page 8-12). 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the left pole inner cover (page ...

  • Page 706

    8-88 phaser 6180mfp multifunction printer service manual service parts disassembly mcu board (pl9.2.13) note if the mcu board is exchanged, store internal data to the image processor board. Enter service diagnostics menu: service mode > printer diag > engine diag > nvm settings > save nvm to ess . R...

  • Page 707

    Phaser 6180mfp multifunction printer service manual 8-89 service parts disassembly 12. Remove 6 screws securing the mcu board to the printer. 13. Remove the mcu board. Replacement note replacement note if the mcu board is exchanged, simply move the nvram chip from the old mcu board to the new mcu bo...

  • Page 708

    8-90 phaser 6180mfp multifunction printer service manual service parts disassembly image processor board (pl9.1.20) 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove the left pole inner cover (page 8-24). 4. Remove the left pole cover (page 8-25). 5. Remove the ...

  • Page 709

    Phaser 6180mfp multifunction printer service manual 8-91 service parts disassembly replacement note replacement note do not use the nvram rom from the new i/p board. Do not apply pressure on the i/p board when removing the nvram rom. Make sure to move the nvram rom from the old i/p board to the new ...

  • Page 710

    8-92 phaser 6180mfp multifunction printer service manual service parts disassembly controller shield box assembly (prt aio box assembly) (pl9.1.13) 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove the left pole inner cover (page 8-24). 4. Remove the left pole c...

  • Page 711

    Phaser 6180mfp multifunction printer service manual 8-93 service parts disassembly 8. Disconnect all the image processor board (pl9.1.20) connectors. 9. Remove 6 screws (6 mm) securing the controller shield to the printer. 10. Slightly pull out the controller shield forward and release the 3 wiring ...

  • Page 712

    8-94 phaser 6180mfp multifunction printer service manual service parts disassembly memory card (pl9.1.22) caution be sure to wear proper esd protection to prevent from damaging the memory card. 1. Loosen the knurling screw (pl9.1.12) and open the controller shield window plate (pl9.1.10). 2. Gently ...

  • Page 713

    Phaser 6180mfp multifunction printer service manual 8-95 service parts disassembly multi-protocol network card (pl9.1.23) caution be sure to wear proper esd protection to prevent from damaging the multi-protocol card (mpc). 1. Loosen 1 knurling screw (pl9.1.12) and open the controller shield window ...

  • Page 714

    8-96 phaser 6180mfp multifunction printer service manual service parts disassembly fax shield box assembly (pl9.1.4) 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove the left pole inner cover (page 8-24). 4. Remove the left pole cover (page 8-25). 5. Remove the...

  • Page 715

    Phaser 6180mfp multifunction printer service manual 8-97 service parts disassembly 9. Remove 3 screws securing the controller shield to the printer. 10. Remove the fax shield box assembly together with the scanner controller board and the fax board (pl9.1.3) while passing the wiring harnesses throug...

  • Page 716

    8-98 phaser 6180mfp multifunction printer service manual service parts disassembly fax board (pl9.1.3) 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. Remove the left pole inner cover (page 8-24). 4. Remove the left pole cover (page 8-25). 5. Remove the left cover (p...

  • Page 717

    Phaser 6180mfp multifunction printer service manual 8-99 service parts disassembly scanner controller board (pl9.1.1) caution be sure to wear proper esd protection to prevent from damaging the scanner controller board. 1. Remove the rear cover (page 8-18). 2. Remove the bottom cover (page 8-19). 3. ...

  • Page 718

    8-100 phaser 6180mfp multifunction printer service manual service parts disassembly replacement note replacement note do not use the nvm rom from the new scanner controller board. Do not apply pressure on the scanner controller board when removing the nvm rom. 1. Make sure to move the nvm rom from t...

  • Page 719

    Phaser 6180mfp multifunction printer service manual 8-101 service parts disassembly 8. Press the up arrow or down arrow to select the appropriate country and press the ok button. 9. Restart system (are you sure?) menu is displayed. Select yes and press the ok button to start system initialization. 1...

  • Page 720

    8-102 phaser 6180mfp multifunction printer service manual service parts disassembly speaker assembly (pl9.2.6) 1. Open the front cover. 2. Remove the fuser. 3. Remove the rear cover (page 8-18). 4. Remove the bottom cover (page 8-19). 5. Remove the right pole inner cover (page 8-21). 6. Remove the r...

  • Page 721

    Phaser 6180mfp multifunction printer service manual 8-103 service parts disassembly automatic document feeder and scanner assembly adf scanner assembly (pl11.1.1) caution prior to removing the automatic document feeder (adf), open the adf assembly (pl11.1.2) and move the carriage lock lever toward t...

  • Page 722

    8-104 phaser 6180mfp multifunction printer service manual service parts disassembly note when performing the following step, it is not necessary to remove the fan connector and wiring harness. 13. Remove 4 screws securing the main fan to the printer. Move the main fan to the left side and sit the fa...

  • Page 723

    Phaser 6180mfp multifunction printer service manual 8-105 service parts disassembly 14. Disconnect the adf scanner assembly connectors and cables from the scanner controller board (pl9.1.1). ■ 6 connectors: p/j50, p/j52, p/j60, p/j61, p/j62, p/j63 ■ 2 flat cables: p/j64, p/j65 15. Remove 1 screw (6 ...

  • Page 724

    8-106 phaser 6180mfp multifunction printer service manual service parts disassembly 18. Use a flat tip screwdriver to release the 2 hooks from the inside of the lower duct (pl9.2.8) and slide the upper duct back and upward to remove it. 19. Remove 1 screw (6 mm) securing the lower duct to the printe...

  • Page 725

    Phaser 6180mfp multifunction printer service manual 8-107 service parts disassembly 21. Release the adf scanner assembly wiring harness from the 6 clamps and pull it out of the slot on the fax plate assembly (pl9.1.5). 22. Release the 2 hooks on the sft-25sn core (pl11.1.12) and remove the core from...

  • Page 726

    8-108 phaser 6180mfp multifunction printer service manual service parts disassembly 25. Remove 6 screws (6 mm, flanged) securing the adf scanner assembly to the printer. 26. Remove 2 screws securing the sub plate (pl11.1.8) to the adf scanner assembly. Caution when performing the following step, be ...

  • Page 727

    Phaser 6180mfp multifunction printer service manual 8-109 service parts disassembly replacement note replacement note caution be sure to verify the carriage lock lever position is in the unlocking position. If the carriage lock lever is in the locking position, the printer can be damaged when it is ...

  • Page 728

    8-110 phaser 6180mfp multifunction printer service manual service parts disassembly adf feeder roller (pl11.1.3, adf separator pad, pl11.1.5), adf separator spring (pl11.1.6) 1. Open the adf assembly cover. 2. Release the front shaft of the adf feed roller (pl11.1.3) from the adf assembly. 3. Releas...

  • Page 729

    Phaser 6180mfp multifunction printer service manual 8-111 service parts disassembly 4. Release the hook securing the adf separator pad (pl11.1.5) to the adf assembly. 5. Slide the adf separator pad backward until the front shaft of the adf separator pad is released from the hole on the adf assembly....

  • Page 730

    8-112 phaser 6180mfp multifunction printer service manual service parts disassembly 6. Remove the adf separator spring (pl11.1.6) from the notch on the adf assembly. Replacement note replacement note 1. Be sure the adf separator spring (pl11.1.6) sits correctly. S6180mfp-363 s6180mfp-364.

  • Page 731

    Phaser 6180mfp multifunction printer service manual 8-113 service parts disassembly 2. Be sure the adf feed roller flaps (black) sit on top of the adf assembly cover flaps (white). 3. Remove the adf feed roller cover from the feed roller. S6180mfp-365 s6180mfp-372.

  • Page 732

    8-114 phaser 6180mfp multifunction printer service manual service parts disassembly main tray kit (pl11.1.10) 1. Open the adf assembly cover. 2. Press the rear side mounting section of the main tray kit toward the inside to release the notch of the main tray kit from the hole of the adf assembly (pl...

  • Page 733: Options

    Phaser 6180mfp multifunction printer service manual 8-115 service parts disassembly options duplex unit (pl12.1.1) 1. Open the front cover. 2. Remove the transfer unit (page 8-9). 3. Lift the duplex unit lever to release the lock. 4. Release the notches on the bottom of the duplex unit out from the ...

  • Page 734

    8-116 phaser 6180mfp multifunction printer service manual service parts disassembly optional 550-sheet feeder (pl13.1.1) 1. Remove tray 2. 2. Remove 2 joint screws (pl13.1.2) securing the optional 550-sheet feeder to the printer. Caution lifting the printer requires two people. Use care when removin...

  • Page 735

    Phaser 6180mfp multifunction printer service manual 8-117 service parts disassembly optional feeder assembly (pl13.2.8) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove 2 joint screws securing the optional feeder assembly to the cart assem...

  • Page 736

    8-118 phaser 6180mfp multifunction printer service manual service parts disassembly tray 3 rear cover (pl13.2.3) 1. Remove the tray 2 rear cover (page 8-33). 2. Remove tray 3 from the optional 550-sheet feeder. 3. Pull the tray 3 cover backward until it stops. 4. Press the center part of the tray 3 ...

  • Page 737

    Phaser 6180mfp multifunction printer service manual 8-119 service parts disassembly tray 3 front left cover (pl13.2.1) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove 2 screws (6 mm) se...

  • Page 738

    8-120 phaser 6180mfp multifunction printer service manual service parts disassembly tray 3 opf left cover (pl13.2.2) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the tray 3 front lef...

  • Page 739

    Phaser 6180mfp multifunction printer service manual 8-121 service parts disassembly tray 3 front right cover (pl13.2.7) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove 4 screws (6 mm) s...

  • Page 740

    8-122 phaser 6180mfp multifunction printer service manual service parts disassembly tray 3 opf right cover (pl13.2.6) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the tray 3 front ri...

  • Page 741

    Phaser 6180mfp multifunction printer service manual 8-123 service parts disassembly tray 3 turn clutch (pl13.2.4) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the front right cover (...

  • Page 742

    8-124 phaser 6180mfp multifunction printer service manual service parts disassembly tray 3 feed clutch (pl13.2.5) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the front right cover (...

  • Page 743

    Phaser 6180mfp multifunction printer service manual 8-125 service parts disassembly tray 3 right guide (pl13.3.11) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the front right cover ...

  • Page 744

    8-126 phaser 6180mfp multifunction printer service manual service parts disassembly tray 3 left tray guide (pl13.3.13) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the tray 3 front l...

  • Page 745

    Phaser 6180mfp multifunction printer service manual 8-127 service parts disassembly tray 3 feeder unit (pl13.2.9) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the tray 3 front left c...

  • Page 746

    8-128 phaser 6180mfp multifunction printer service manual service parts disassembly 16. Release the convex parts on the left and right sides of the tray 3 feeder from the flange on the left and right sides of the optional frame assembly to remove the tray 3 feeder. S6180mfp-339.

  • Page 747

    Phaser 6180mfp multifunction printer service manual 8-129 service parts disassembly tray 3 size switch (pl13.3.5) 1. Remove the optional 550-sheet feeder (page 8-116). 2. Remove the tray 3 rear cover (page 8-118). 3. Remove the optional feeder assembly (page 8-117). 4. Remove the tray 3 front right ...

  • Page 748

    8-130 phaser 6180mfp multifunction printer service manual service parts disassembly.

  • Page 749: In This Chapter...

    9 chapter parts list in this chapter... ■ serial number format ■ using the parts list ■ print engine parts ■ options ■ xerox supplies and accessories ■ service kits.

  • Page 750: Serial Number Format

    9-2 phaser 6180mfp multifunction printer service manual parts list serial number format changes to xerox products are made to accommodate improved components as they become available. It is important when ordering parts to include the following information: ■ component's part number ■ product type o...

  • Page 751: Using The Parts List

    Phaser 6180mfp multifunction printer service manual 9-3 parts list using the parts list ■ id no.: the callout number from the exploded part diagram. ■ name/description: the name of the part to be ordered and the number of parts supplied per order. ■ part number: the material part number used to orde...

  • Page 752: Print Engine Parts

    9-4 phaser 6180mfp multifunction printer service manual parts list print engine parts parts list 1.1 covers (1 of 2) s6180mfp-218 9 10 5 3 4 8 11 12 12 1 2 6 7 front.

  • Page 753

    Phaser 6180mfp multifunction printer service manual 9-5 parts list parts list 1.1 covers (1 of 2) id no. Name/description part number 1. Cover assy top (with 2) 848k08750 2. Cover top stopper 3. Cover pole in left 4. Cover pole in right 5. Cover bottom 6. Cover rear 848e06720 7. Cover cst 848e07990 ...

  • Page 754

    9-6 phaser 6180mfp multifunction printer service manual parts list parts list 1.2 covers (2 of 2) s6180mfp-219 1 (with 3-12,17-23,26,34,36) 26 (with 27-32) 5 6 4 7 8 10 9 10 3 13 14 15 25 12 24 2 39 17 17 21 22 20 27 28 29 32 33 31 11 31 33 30 19 18 23 4 (j272) (p2720) (j202) (j53) (j5301) (p5301) (...

  • Page 755

    Phaser 6180mfp multifunction printer service manual 9-7 parts list parts list 1.2 covers (2 of 2) id no. Name/description part number 1. Cover assy front (with 3-12, 17-23, 26, 34, 36) 848k07713 2. Control panel (without overlays) 848k05082 3. Cover front assy 4. Latch front 5. Plate latch 6. Spring...

  • Page 756

    9-8 phaser 6180mfp multifunction printer service manual parts list 39. Label, overlay, french (world kit) 650k29130 label, overlay, spanish (world kit) 650k29130 label, overlay, brazilian/portuguese (world kit) 650k29130 parts list 1.2 covers (2 of 2) (continued) id no. Name/description part number.

  • Page 757

    Phaser 6180mfp multifunction printer service manual 9-9 parts list parts list 2.1 tray 2 (1 of 2) front [ref pl2.2.1] 1 (with 2-28, pl2.2.1) 2 (with 3,12~24) 24 (with 25~28) 4 5 8 9 9 10 11 12 12 13 13 14 15 16 17 17 18 19 20 21 22 23 25 26 6 7 27 28 s6180mfp-231 3 (with 4~11).

  • Page 758

    9-10 phaser 6180mfp multifunction printer service manual parts list parts list 2.1 tray 2 (1 of 2) no. Name/description part number 1. Cassette assy 250 (with 2-28, pl2.2.1) (tray 2) 050k57916 2. Cassette assy front (with 3, 12, 24) (tray 2 front assy) 3. Kit holder assy retard mpt (with 4-11) 019k0...

  • Page 759

    Phaser 6180mfp multifunction printer service manual 9-11 parts list parts list 2.2 tray 2 (2 of 2) 1 (with 2~33) 12 (with 13~18) 2 8 9 10 13 15 18 19 21 23 22 24 26 27 21 28 29 30 31 32 33 25 14 16 17 8 11 3 4 6 7 5 s6180mfp-232 front.

  • Page 760

    9-12 phaser 6180mfp multifunction printer service manual parts list parts list 2.2 tray 2 (2 of 2) no. Name/description part number 1. Cassette assy rear 250 (with 2-33) 2. Plate assy btm a4 3. Stopper pb 4. Gear btm lock oneway 5. Shaft pb a4 6. Gear btm dmp oneway 7. Gear pb left 8. Spring btm up ...

  • Page 761

    Phaser 6180mfp multifunction printer service manual 9-13 parts list parts list 3.1 paper feeder (1 of 2) front [ref pl3.2.1] 2 3 4 5 6 7 9 10 12 14 15 16 17 13 11 11 9 18 8 (with 7,9~12,18) s6180mfp-233 j236 j275 p2751 j2751 mpt no paper sensor 19 20 j233 j235 1.

  • Page 762

    9-14 phaser 6180mfp multifunction printer service manual parts list parts list 3.1 paper feeder (1 of 2) id no. Name/description part number 1. Clamp 2. Duct mpt solenoid 3. Kit solenoid feed mpt (with 4, 5) 675k35590 4. Spring feed mpt 5. Gear mpt 6. Bearing earth 7. Cam mpt right 8. Roll assy mpt ...

  • Page 763

    Phaser 6180mfp multifunction printer service manual 9-15 parts list parts list 3.2 paper feeder (2 of 2) front 1 (with 1, pl3.2.1, 19, 20) 2 (with 3~21,60) 28 (with 29, 30) 59 (with 44~50) 33 (with 30, 34~36) 3 3 4 5 6 7 12 13 14 15 16 17 18 19 27 8 11 9 11 11 10 8 20 21 21 21 25 29 30 34 35 36 32 2...

  • Page 764

    9-16 phaser 6180mfp multifunction printer service manual parts list parts list 3.2 paper feeder (2 of 2) id no. Name/description part number 1. Kit feeder assy (with 1, pl3.2.1, 19-20) 675k47544 2. Chute assy regi (with 3-21, 60) 3. Bracket nip 4. Spring regi left 5. Spring regi right 6. Roll regi m...

  • Page 765

    Phaser 6180mfp multifunction printer service manual 9-17 parts list 41. ----- 42. Shaft feed 43. ----- 44. Support nudger assy 45. Shaft nudger 46. Roll assy gear nudger 47. Gear idler nudger 48. Holder no paper left a4 49. Actuator no paper a4 50. Holder no paper right a4 51. Clutch oneway nudger 5...

  • Page 766

    9-18 phaser 6180mfp multifunction printer service manual parts list parts list 4.1 transfer unit parts list 4.1 transfer id no. Name/description part number 1. Kit belt cru (transfer unit) (periodic replacement part - per 100k prints) 675k47085 front 1 s6180mfp-234 j2721 [ref pl1.2.3].

  • Page 767

    Phaser 6180mfp multifunction printer service manual 9-19 parts list parts list 5.1 xerographics (1 of 2) 16 15 s6180mfp-220 11 1 1 1 2 13 14 17 11 12 (j12) 18 19 20 front 4 4 4 6 1 5 5 5 5 7 7 5 4 4 5 8 9 9 5 4 4 1 1 4 1 4 4 5 5 4 4 10 4.

  • Page 768

    9-20 phaser 6180mfp multifunction printer service manual parts list parts list 5.1 xerographics (1 of 2) id no. Name/description part number 1. Clamp rlms-2v0 2. Frame assy earth 3. ----- 4. Clamp rlwt-2v0 5. Clamp rlwc-3sv0 6. Clamp saddle les-1017 7. Foot 8. Clamp saddle les-1010 9. Clamp saddle l...

  • Page 769

    Phaser 6180mfp multifunction printer service manual 9-21 parts list parts list 5.2 xerographics (2 of 2) front 1 2 1 1 1 2 2 2 7 8 3 4 5 6 2 (with 3-6) 8 8 8 9 10 7 7 9 9 9 10 10 10 11 12 13 14 15 s6180mfp-409 (p314) (j183) (j16) (p161) (p313) (p312) (p311) (p193) (k) (p194) (c) (p192) (m) (p191) (y...

  • Page 770

    9-22 phaser 6180mfp multifunction printer service manual parts list parts list 5.2 xerographics (2 of 2) id no. Name/description part number 1. Connector crum 2. Sensor assy cru (with 3-6) 130k69871 3. Actuator sensor cru 4. Spring cru 5. Bracket sensor cru 6. Sensor photo (print cartridge sensor) 7...

  • Page 771

    Phaser 6180mfp multifunction printer service manual 9-23 parts list parts list 6.1 fuser & exit front 16 17 [ref pl1.2.9] 2 2 3 3 3 4 5 6 3 2 2 7 8 9 10 11 12 13 14 8 1 (with 2~9,16,17) 15 s6180mfp-236 p171 j171 j47 j17 110v: black and white 230v: blue and brown.

  • Page 772

    9-24 phaser 6180mfp multifunction printer service manual parts list parts list 6.1 fuser & exit id no. Name/description part number 1. Chute assy exit out (with 2-9, 16, 17) (attached on pl1.2.3) 054k30851 2. Spring pinch exit out 3. Roll pinch exit 4. Spring corr 5. Roll corrugate 6. Holder corr 2 ...

  • Page 773

    Phaser 6180mfp multifunction printer service manual 9-25 parts list parts list 7.1 frame 1 2 3 8 6 7 12 13 14 14 15 18 17 20 22 24 23 14 14 8 7 1 19 (with 20, 22) 99 (with 4, 6~8, 12, 13) 98 (with 2~8) s6180mfp-237 jp231 4 6 4 front.

  • Page 774

    9-26 phaser 6180mfp multifunction printer service manual parts list parts list 7.1 frame id no. Name/description part number 1. Wheel star assy 019k08450 2. Link assy left (kits) 3. Link latch trans (kits) 4. Lever release (kits) 5. ----- 6. Holder damper h (kits) 7. Damper oil h (kits) 8. Spring su...

  • Page 775

    Phaser 6180mfp multifunction printer service manual 9-27 parts list parts list 8.1 drive front 1 2 7 8 s6180mfp-238 9 j2761 p211 p221 p222 p251.

  • Page 776

    9-28 phaser 6180mfp multifunction printer service manual parts list parts list 8.1 drive id no. Name/description part number 1. Bracket gear t1 2. Drive assy main 675k45142 3. ----- 4. ----- 5. ----- 6. ----- 7. Drive assy ph 675k47390 8. Duct drive ph 9. Duct drive main.

  • Page 777

    Phaser 6180mfp multifunction printer service manual 9-29 parts list parts list 9.1 electrical (1 of 2) s6180mfp-221 4 (with 5,6,27) 7 (with 8-12) 20 (with 21) 13 (with 11,12,15,17-19,28,29) 1 (with 2,26) 5 6 27 2 2 26 3 6 8 8 9 10 11 12 22 23 12 12 12 17 18 28 29 19 21 15 11 21 front.

  • Page 778

    9-30 phaser 6180mfp multifunction printer service manual parts list parts list 9.1 electrical (1 of 2) id no. Name/description part number 1. Scanner controller board (with 2, 26) 960k31723 2. Support fax 3. Pwba fax 960k31710 4. Box assy fax aio (with 5, 6, 27) 5. Plate assy fax aio 6. Clamp rlwt-2...

  • Page 779

    Phaser 6180mfp multifunction printer service manual 9-31 parts list parts list 9.2 electrical (2 of 2) s6180mfp-222 3 4 2 1 2 5 6 7 8 9 10 11 12 13 14 15 17 16 (p144) (p261) (j481) (j48) (j52) (j503) (j44).

  • Page 780

    9-32 phaser 6180mfp multifunction printer service manual parts list parts list 9.2 electrical (2 of 2) id no. Name/description part number 1. Pwba eeprom (xpro) 960k17290 2. Varistor 3. Harness assy interlock aio (harness kit) 604k44690 4. Switch power (harness kit) 604k44710 5. Bracket main sw 6. S...

  • Page 781

    Phaser 6180mfp multifunction printer service manual 9-33 parts list parts list 10.1 wiring harness (with scanner) (p182) (p183) (p184) s6180mfp-223 7 9 12 13 (j31) (j311) (j312) (j313) (j314) (j19) (j194)(j193)(j192) (j191) (p273) (j231) (j251) (j232) (j274) (j222) (j221) (p233) (p234) (p235) (p275)...

  • Page 782

    9-34 phaser 6180mfp multifunction printer service manual parts list parts list 10.1 wiring harness (with scanner) id no. Name/description part number 1. ----- 2. ----- 3. Harness assy lvps aio (j14-j141, j501) (harness kit) 604k44690 4. Harness assy 24v aio (j15-j502) (harness kit) 604k44690 5. Harn...

  • Page 783

    Phaser 6180mfp multifunction printer service manual 9-35 parts list parts list 11.1 scanner assembly s6180mfp-224 3 1 (with 2,7-9) 2 (with 3-6,10,11) 4 5 6 10 15 14 13 12 15 7 8 9 9 (p65) (p64) (j61) (j63) (j60) (j62) 11 front.

  • Page 784

    9-36 phaser 6180mfp multifunction printer service manual parts list parts list 11.1 scanner assembly id no. Name/description part number 1. Adf scanner assy (with 2, 7-9) 675k56481 2. Adf assy (with 3-6, 10, 11) 3. Adf feed roller 4. Adf feed roller holder 5. Adf separator pad 6. Adf separator sprin...

  • Page 785: Options

    Phaser 6180mfp multifunction printer service manual 9-37 parts list options parts list 12.1 duplex duplex jam sensor front 1 (with 2~7, 9~20, 22~26) 2 3 4 2 5 5 6 9 10 12 13 14 14 15 16 17 18 19 11 7 5 6 7 6 7 22 26 23 5 6 7 5 6 7 5 6 7 20 20 s6180mp-239 p430 p427 j427 j430 p4301 j4301 p431 p428 j42...

  • Page 786

    9-38 phaser 6180mfp multifunction printer service manual parts list parts list 12.1 duplex id no. Name/description part number 1. Kit duplex module (with 2-7, 9-20, 22-26) 675k47079 2. Stopper latch pivot 3. Handle latch duplex 4. Latch duplex 5. Holder main 6. Spring chute duplex 7. Bracket holder ...

  • Page 787

    Phaser 6180mfp multifunction printer service manual 9-39 parts list parts list 13.1 optional-550 sheet feeder - tray 3 (1 of 4) s6180mfp-225 [ref pl13.4.1] 2 2 3 4 4 5 7 7 8 9 9 10 10 8 6 6 2 [ref pl13.2] 2 1 (with 2-10, pl13.2-13.4) 11 (with 2, 12, pl13.2.8) 12 (with 5-8) front.

  • Page 788

    9-40 phaser 6180mfp multifunction printer service manual parts list parts list 13.1 optional 550-sheet feeder - tray 3 (1 of 4) id no. Name/description part number 1. 550-sheet feeder (with 2-10, pl13.2 - pl13.4) 059k63430 2. Screw joint 3. Block safety 4. Screw btr 5. Cabinet assy 6. Caster 7. Cast...

  • Page 789

    Phaser 6180mfp multifunction printer service manual 9-41 parts list parts list 13.2 optional 550-sheet feeder - tray 3 (2 of 4) 9 [ref pl13.3] 3 1 2 4 5 6 7 s6180mfp-2 (j4201) (j4213) front 8 (with 1~7, pl 13.3) 10

  • Page 790

    9-42 phaser 6180mfp multifunction printer service manual parts list parts list 13.2 optional 550-sheet feeder - tray 3 (2 of 4) id no. Name/description part number 1. Cover front left 2. Cover opf left 3. Cover cst 550 4. Clutch assy turn opt 5. Clutch assy feed opt 6. Cover opf right 7. Cover front...

  • Page 791

    Phaser 6180mfp multifunction printer service manual 9-43 parts list parts list 13.3 optional 550-sheet feeder - tray 3 (3 of 4) 1 3 5 6 7 8 11 10 a a 9 18 17 13 15 15 15 15 16 12 (with 13,17) s6180mfp-227 (j421) (p421) (p423) (p419) (p1) (p420) (p422) (j420) (j422) (j273) (j419) (j4222) (p4222) (p42...

  • Page 792

    9-44 phaser 6180mfp multifunction printer service manual parts list parts list 13.3 optional 550-sheet feeder - tray 3 (3 of 4) id no. Name/description part number 1. Frame assy opt 2. ----- 3. Harness assy feeder unit (j273-j419) 4. ----- 5. Switch assy size opt 6. Pwba opt feeder 7. Harness assy c...

  • Page 793

    Phaser 6180mfp multifunction printer service manual 9-45 parts list parts list 13.4 optional 550-sheet feeder - tray 3 (4 of 4) 2 (with 3,4) 3 4 s6180mfp-229 front 1 (with 2) 5 (with 6~11) 6 8 11 7 9 10

  • Page 794

    9-46 phaser 6180mfp multifunction printer service manual parts list parts list 13.4 optional 550-sheet feeder - tray 3 (4 of 4) id no. Name/description part number 1. Cassette assy 550 option (tray 3) (with 2) 050k57923 2. Cassette assy front 550 opt (with 3, 4) (tray 3 front assy) 3. Housing base f...

  • Page 795

    Phaser 6180mfp multifunction printer service manual 9-47 parts list xerox supplies and accessories world kit description part number world kit 650k29130 consumables and maintenance items parts list reference description part number pl2.2.17 pl3.2.53 pl13.4.10 kit, roll assy feed (100k) 675k47670 pl4...

  • Page 796

    9-48 phaser 6180mfp multifunction printer service manual parts list service kits service kits are developed to provide an easy means to obtain spare parts normally associated with larger assemblies. A number of service kits have been developed for the phaser 6180mfp. The following tables list the co...

  • Page 797

    Phaser 6180mfp multifunction printer service manual 9-49 parts list harness kits parts list reference description part number 99.99.96 kit harness front cover 604k44680 pl1.2.13 harness assy front cover (j272-p2720, p2721, t4322-t43221) 962k39541 pl1.2.24 harness assy a-op-opp (j202-j5301) 962k45260...

  • Page 798

    9-50 phaser 6180mfp multifunction printer service manual parts list.

  • Page 799: In This Chapter...

    10 chapter plug/jack and wiring diagrams in this chapter... ■ plug/jack diagrams and designators ■ plug/jack locators ■ notations used in the wiring diagrams ■ print engine wiring diagrams ■ optional 550-sheet feeder wiring diagram ■ duplex wiring diagram ■ fax controller wiring diagram ■ scanner wi...

  • Page 800

    10-2 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams plug/jack diagrams and designators this chapter contains the plug/jack designators, locators, and wiring diagrams for the print engine and all options. The plug/jack locator diagrams show the p/j locations within ...

  • Page 801

    Phaser 6180mfp multifunction printer service manual 10-3 plug/jack and wiring diagrams 25 4 h-158 connects the mcu board and right side aio harness. 26 4 i-159 connects the mcu board and humidity/ temperature harness. 27 4 i-159 connects the mcu board and right side aio harness. 31 4 i-159 connects ...

  • Page 802

    10-4 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams 144 1 c-110 connects the eeprom board and belt harness (transfer unit). 144 4 d-153 connects the eeprom board and right side aio harness. 161 3 g-136 connects the hvps and mcu board. 171 1 g-108 connects the fuser...

  • Page 803

    Phaser 6180mfp multifunction printer service manual 10-5 plug/jack and wiring diagrams 251 1 g-111 connects the feed drive assembly (tray 2 motor) with right side aio harness. 261 4 i-153 connects the humidity/temperature sensor and humidity/temperature harness. 272 1 h-111 connects the front cover ...

  • Page 804

    10-6 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams 5041 3 f-138 not connected (used in production process only). 5301 1 h-111 connects the a-op-opp harness and a-op-ess harness. 27212 1 d-108 connects the adc sensor and transfer unit harness. 27213 1 d-108 connect...

  • Page 805

    Phaser 6180mfp multifunction printer service manual 10-7 plug/jack and wiring diagrams duplex plug/jack designators optional feeder plug/jack designators duplex plug/jack designators p/j map coordinates remarks 1 5 e-168 not connected (debug only). 427 5 f-168 connects the duplex board and duplex fa...

  • Page 806

    10-8 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams 423 4202 6 g-180 h-185 not connected. Optional feeder plug/jack designators (continued) p/j map coordinates remarks.

  • Page 807: Plug/jack Locators

    Phaser 6180mfp multifunction printer service manual 10-9 plug/jack and wiring diagrams plug/jack locators maps 1 through 6 indicate the location of key connections within the printer. Connections are referenced by their p/j designation. 1. Map 1 - electrical and drive 2. Map 2 - laser unit and feede...

  • Page 808

    10-10 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams map 1 - electrical and drive a 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 b c d e f g h i j k l s6180mfp-402 211 2761 171 2721 27213 27212 144 2751 202 5301 236 251 272 222 275 221 276.

  • Page 809

    Phaser 6180mfp multifunction printer service manual 10-11 plug/jack and wiring diagrams map 2 - laser unit and feeder a 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 b c d e f g h i j k l s6180mfp-403 193 121 194 235 233 234 192 191 232 231 314 313 312 311 273 2322 2412 2411 2321 241.

  • Page 810

    10-12 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams map 3 - image processor board and dispenser motors a 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 b c d e f g h i j k l s6180mfp-404 161 184 183 141 182 181 50 56 63 62 61 60 53 48 52 401 101 3 111...

  • Page 811

    Phaser 6180mfp multifunction printer service manual 10-13 plug/jack and wiring diagrams map 4 - lvps and mcu board a 147 148 149 150 151 152 153 154 155 156 157 158 159 160 146 b c d e f g h i j k l s6180mfp-405 503 501 504 44 47 48 502 144 40a 40b 481 261 *(cn1) 12 16 17 27 26 24 31 14 11 10 19 15 ...

  • Page 812

    10-14 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams map 5 - duplex unit a 162 163 164 165 166 167 168 169 170 171 172 173 174 175 161 b c d e f g h i j k l s6180mfp-406 1 427 430 431 428 4301 2720 429.

  • Page 813

    Phaser 6180mfp multifunction printer service manual 10-15 plug/jack and wiring diagrams map 6 - optional 550-sheet feeder 273 4212 4213 4202 4201 42121 422 421 419 423 420 1 4211 4222 *(cn2) 4221 *(cn1) *the cn1 and cn2 are printed on the board. A 177 178 179 180 181 182 183 184 185 186 187 188 189 ...

  • Page 814

    10-16 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams notations used in the wiring diagrams the following table lists the symbols used in the wiring diagrams. Symbol description denotes a plug. Denotes a jack. Denotes pin yy and jack yy of the connector pxx and jxx....

  • Page 815

    Phaser 6180mfp multifunction printer service manual 10-17 plug/jack and wiring diagrams denotes the control and its outline in the board. Denotes a connection between parts with harness or wires, attached with signal name/ contents. Denotes the function, and logic value of the signal to operate the ...

  • Page 816

    10-18 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams denotes a photo sensor. Denotes an led. Denotes a safety interlock switch. Denotes an on-off switch (single-pole, single- throw switch). Denotes an on-off switch (temperature - normally close). Denotes an npn pho...

  • Page 817

    Phaser 6180mfp multifunction printer service manual 10-19 plug/jack and wiring diagrams represents an interconnection between parts using a conductive part such as a plate spring. I/l +24 vdc denotes dc voltage when the interlock switch in the mcu board turns on. +5 vdc +3.3 vdc denotes dc voltage. ...

  • Page 818

    10-20 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams print engine wiring diagrams wiring diagram configurations wiring diagram description dc power supply connections of the lvps with mcu board. Connections of the power switch with lvps. Connections of the main fan...

  • Page 819

    Phaser 6180mfp multifunction printer service manual 10-21 plug/jack and wiring diagrams developer connections of the dispenser motor (c) with mcu board. Connections of the dispenser motor (m) with mcu board. Connections of the dispenser motor (y) with mcu board. Connections of the dispenser motor (k...

  • Page 820

    10-22 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams fax controller connections of the scanner controller board with image processor board. Connections of the fax board with scanner controller board. Imaging connections of the scanner motor with scanner controller ...

  • Page 821

    Phaser 6180mfp multifunction printer service manual 10-23 plug/jack and wiring diagrams general wiring diagram -#5 "oard 0, (603 0, 0* 0 -ain-otor -ain$rive 0, 0* 0* 3ub-otor 0* 0* $eveloper -otor 0* %xit#lutch 0* (umidity4emperature 3ensor 0, 0* * !$#3ensor 4ransfer !Ssembly 0, 0* 0* !$#3olenoid 0*...

  • Page 822

    10-24 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams dc power supply -#5"oard 0, 3canner#ontroller"oard 0, 0ower #ontrol &an #ontrol 0* ),6$# 0* 0* ,).% .54 -ain&an 0, &!.6$# &!.!,!2- 3' ),6$# 0* 0* 6$# 6$# 0* 3' )nterlock(arness 0, 3' 6$# 6$# 3' ,6490% $%%03,%%0 3...

  • Page 823

    Phaser 6180mfp multifunction printer service manual 10-25 plug/jack and wiring diagrams lvps over-current protection circuit this circuit stops all outputs if the power supply voltage 3.3 vdc, 5 vdc, or 24 vdc is shorted. The circuit is reset, when after the cause of short was removed, the power is ...

  • Page 824

    10-26 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams tray 1 (mpt) and registration -#5"oard 0, 0* " " " 2ight3ide(arness 0, 2ight3ide(arness 0, 2ight3ide(arness 0, 4ray-04.00(arness 0, 2egistration3ensor(arness 0, 0!0%2%-0493%.3%$,6$# 3' 0* 0* $rive!Ssembly 0, - 0*...

  • Page 825

    Phaser 6180mfp multifunction printer service manual 10-27 plug/jack and wiring diagrams signal line name description paper empty sensed (l) +3.3 vdc detects signal of the tray 1 (mpt) by the photo sensor (tray 1 no paper sensor). Regi sensed (l) +3.3 vdc detects signal of the registration area by th...

  • Page 826

    10-28 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams main drive 3' -#5"oard 0, -ain$rive 0, ! ! ! ! ! ! ! ! ! ! 0* 0* 0* 3ub-otor ),6$# 3' ),6$# 3' 35"-/4//. 35"-/4!,!2- 35"-/4#,+ 35"-/4,/ 35"-/4"2!+% - 3' 0* 0* -ain-otor ),6$# 3' ),6$# 3' -!).-/4/. -!).-/4!,!2- -!...

  • Page 827

    Phaser 6180mfp multifunction printer service manual 10-29 plug/jack and wiring diagrams signal line name description main mot on drives control signal of the main motor. Main mot alarm main mot clk main mot lo main mot cw/ccw sub mot on drives control signal of the sub motor. Sub mot alarm sub mot c...

  • Page 828

    10-30 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams feeder signal line name description paper size sw 1 on (l) +3.3 vdc on/off signal of the size switch assembly. Paper size sw 2 on (l) +3.3 vdc paper size sw 3 on (l) +3.3 vdc paper empty sensed (l) +3.3 vdc detec...

  • Page 829

    Phaser 6180mfp multifunction printer service manual 10-31 plug/jack and wiring diagrams outline of size switch the paper size is determined by a combination of the on/off statuses of the sw 1, sw 2, and sw 3 switches of the size switch. Note the actuator is pushing the size switch. Paper size switch...

  • Page 830

    10-32 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams laser unit -#5"oard 0, 0* 0* ,!3%2-/4/. 3' ),6$# 3/3 ,!3%2-/4#,+ 6,$ 3' 62%&+ 62% 62%&- 62%&9 3' ,/#+ ,!3%2-/4/. 3' 6$# 6$# 3/3 3' #,+ ,aser5nit 0, ,aser5nit -otor ,aser5nit "oard smfp -/.)4+ -/.)4# -/.)4- -/.)49...

  • Page 831

    Phaser 6180mfp multifunction printer service manual 10-33 plug/jack and wiring diagrams signal line name description ros mot on drives control signal of the laser unit motor. Ros mot clk sos detects reference signal for scan start of the laser unit. V ref k emits control signal of the laser diode. V...

  • Page 832

    10-34 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams xerographic -#5"oard 0, 0* ! ! ! ! ! ! ! ! ! ! 0* &ront#over(arness 0, (umidity4emperature(arness 0, "elt(arness 4ransfer5nit 0, 0* 0* 3' 6$# #,/#+ 3' 6$# #,/#+ 3' 6$# #,/#+ ),6$# 6$# !$#3%.3/2 ,%$2%- !$#6-/.) !$...

  • Page 833

    Phaser 6180mfp multifunction printer service manual 10-35 plug/jack and wiring diagrams signal line name description clock controls signal of the eeprom belt. Data adc sol on (l) +24 vdc on/off signal of the adc solenoid. Adc sensor detects toner patch density data measured by the adc sensor (analog...

  • Page 834

    10-36 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams high voltage -#5"oard 0, 0* (603 0, 0* * 0 0 0 0 $" 42 42 42 42 %3! "#2 "42 "42"ias4ransfer2oll "#2"ias#harge2oll %3!%lectric3tatic !Ttachment %3! $eveloper $" $" $" 42-/. #&-/. #/,/2 #,+ 6$# 3' 6$# 3' ),6$# smfp...

  • Page 835

    Phaser 6180mfp multifunction printer service manual 10-37 plug/jack and wiring diagrams signal line name description tr mon controls signal of the hvps. Cf mon color data clk.

  • Page 836

    10-38 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams developer ),6$# -#5"oard 0, ! ! ! ! ! ! 0* 0 * $ispenser9 0, $ispenser- 0, $ispenser+ 0, $ispenser# 0, ),6$# 9$)30%.3%-/4! 9$)30%.3%-/4" 9$)30%.3%-/48! 9$)30%.3%-/48" ),6$# ),6$# -$)30%.3%-/4! -$)30%.3%-/4" -$)30...

  • Page 837

    Phaser 6180mfp multifunction printer service manual 10-39 plug/jack and wiring diagrams signal line name description y dispense mot a drives control signal of the dispenser motor (y). Y dispense mot b y dispense mot xa y dispense mot xb m dispense mot a drives control signal of the dispenser motor (...

  • Page 838

    10-40 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams fuser -#5 "oard 0, 0* 0* 3' 3' 6$# #,+ $!4! 343 ,).% 6# 6$ 3' &53%2%8)43%.3%$,6$# &user(arness 0, )&!)/(arness 0, 3' 05,,506$# &user 0, * ,amp #ontrol smfp 4hermostat (eater .On#ontact 3ensor.#3 0* 0* 0 0* 0* 0* ...

  • Page 839

    Phaser 6180mfp multifunction printer service manual 10-41 plug/jack and wiring diagrams signal line name description clk controls signal of the eeprom fuser. Data sts provides heat roll surface temperature data measured by the humidity/temperature sensor for detecting high temperature (analog value)...

  • Page 840

    10-42 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams controller )0"oard 0, 0* 0* 0* 4%3402).4 )&!)/(arness 0, 6ideo(arness 0, )&!)/(arness 0, 3' 6$# $%%03,%%0 3' 343 #-$ #2%!$9 32%!$9 3' 639.#+ 639.## 639.#- 639.#9 3' (39.# 3' 0* -#5"oard 0, ,603 0, smfp 0* 0* 3' 3...

  • Page 841

    Phaser 6180mfp multifunction printer service manual 10-43 plug/jack and wiring diagrams signal line name description test print controls signal for the test print mode. Deep sleep controls signal for the deep sleep mode. Sts provides status signal transmitted from the mcu board to the image processo...

  • Page 842

    10-44 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams data controls signal of the control panel. Clk back light bl +5 vdc spk+ controls signal of the speaker. Txd controls signal of the control panel. Rxd ui reset resets signal of the control panel. Signal line name...

  • Page 843

    Phaser 6180mfp multifunction printer service manual 10-45 plug/jack and wiring diagrams optional 550-sheet feeder wiring diagram -#5"oard 0, 0* " " " " " " " " " " 0* &eeder5nit(arness 0, 0* 0* 3' 3' 3' ),6$# ),6$# 6$# 2xd 4xd 3' /ptional&eeder "oard 0, 4ray4urn(arness 0, 4ray-otor(arness 0, 4ray#hu...

  • Page 844

    10-46 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams signal line name description tray sen controls signal of the optional feeder board. Rxd txd turn cl on (l) +24 vdc on/off signal of the optional turn clutch. Feed cl on (l) +24 vdc on/off signal of the feed clutc...

  • Page 845

    Phaser 6180mfp multifunction printer service manual 10-47 plug/jack and wiring diagrams outline of optional size switch the paper size is determined by a combination of the on/off statuses of the sw 1, sw 2, and sw 3 switches of optional size switch. Note the actuator is pushing the size switch. Pap...

  • Page 846: Duplex Wiring Diagram

    10-48 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams duplex wiring diagram signal line name description txd controls signal of the duplex board. Rxd -#5"oard 0, 0* ! ! ! ! ! ! ! ! ! 0* 0* &ront#over(arness 0, 2ight3ide(arness 0, $uplex5nit(arness 0, 4xd 2xd 6$# 3' ...

  • Page 847

    Phaser 6180mfp multifunction printer service manual 10-49 plug/jack and wiring diagrams dup mot a drives control signal of the duplex motor. Dup mot b dup mot xa dup mot xb dup in sensed (l) +3.3 vdc detects signal of the duplex by the photo sensor (duplex jam sensor). Dup cl on (l) +24 vdc on/off s...

  • Page 848

    10-50 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams fax controller wiring diagram signal line name description data+ controls signal of the image processor board. Data- vbus )0"oard 0, &ax"oard 0, 0* !)/#ontroller(arness 0, from4elephone,ine to4elephone 3' $!4! $!...

  • Page 849: Scanner Wiring Diagram

    Phaser 6180mfp multifunction printer service manual 10-51 plug/jack and wiring diagrams scanner wiring diagram !$&3canner 0, 3#.! 3#." 3#.! 3#." .# 0* 0* 0* #. #. #. (ome 0osition 3ensor ,amp ,amp )nverter 3canner-otor ,amp 3canner #ontroller "oard 0, ##$ smfp - 3' !$#,+ !$#,+ 3' )$ )$ 3' )$ )$ 3' )...

  • Page 850

    10-52 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams signal line name description scn-/a drives control signal of the scanner motor. Scn-a scn-/b scn-b adclk+ controls signal of the ccd board. Adclk- tg id8- controls image date of the document by the ccd. Id8+ id7-...

  • Page 851

    Phaser 6180mfp multifunction printer service manual 10-53 plug/jack and wiring diagrams automatic document feeder wiring diagram !$&3canner 0, !$& 0, !$&! 6$# 6$# 3' 3' 2%')3%.3%$(6$# 6$# 3' !$&/0%.3%.3%$(6$# 2%!$3%.3%$(6$# #/6%2/0%.3%.3%$(6$# %-0493%.3%$(6$# !$&" !$&! !$&" .# .# 0* 0* 6$# 0* #. 2eg...

  • Page 852

    10-54 phaser 6180mfp multifunction printer service manual plug/jack and wiring diagrams signal line name description adf-/a drives control signal of the adf motor. Adf-a adf-/b adf-b regi sensed (h) +5 vdc detects signal of the regi part by the photo sensor. Read sensed (h) +5 vdc detects signal of ...

  • Page 853: Contents...

    A appendix reference contents... ■ phaser 6180mfp menu map ■ firmware update ■ chain link for fax parameter setting ■ acronyms and abbreviations.

  • Page 854: Phaser 6180Mfp Menu Map

    A-2 phaser 6180mfp multifunction printer service manual reference phaser 6180mfp menu map enter system menus goes up one menu level. Goes up one menu level, or decreases a numeric value. Moves deeper in a menu, or increases a numeric value. Scrolls up or down within a menu. Accepts the menu selectio...

  • Page 855: Firmware Update

    Phaser 6180mfp multifunction printer service manual a-3 reference firmware update note the firmware update procedure in this manual is for pc only. It is important to perform firmware update procedures in the following order. 1. “firmware mpc update” on page 8 (if an mpc is installed on the printer)...

  • Page 856

    A-4 phaser 6180mfp multifunction printer service manual reference c. For parallel connection: ■ select parallel and click the next button. ■ the xeroxfwup window with the module name is displayed. Click the next button. ■ on the printer’s control panel, messages are displayed from receiving data par...

  • Page 857

    Phaser 6180mfp multifunction printer service manual a-5 reference boot controller update note boot code can be updated via usb or parallel port only. 1. Down load applicable files from the xerox support web site. Unzip (decompress) the files. 2. Be sure the appropriate downloading cable option (usb ...

  • Page 858

    A-6 phaser 6180mfp multifunction printer service manual reference firmware controller update 1. Down load the applicable files from the xerox support web site. Unzip (decompress) the files. 2. Be sure your appropriate downloading option (network, usb, or parallel) is available and connected. 3. Rebo...

  • Page 859

    Phaser 6180mfp multifunction printer service manual a-7 reference 7. On your computer, verify that the firmware update has been completed. ■ for network connection: in the xeroxfwup window, verify that “the firmware update has been sent” message is displayed and completed is displayed under the stat...

  • Page 860

    A-8 phaser 6180mfp multifunction printer service manual reference firmware mpc update 1. Down load the applicable files from the xerox support web site. Unzip (decompress) the files. 2. Be sure your appropriate downloading cable option (ethernet, usb, or parallel) is available and connected. 3. Rebo...

  • Page 861

    Phaser 6180mfp multifunction printer service manual a-9 reference chain link for fax parameter setting the following chain links are used for setting the fax parameter. Chain link chain link parameter name contents setting range default value 821-201 continue illegal operation after error such as tr...

  • Page 862

    A-10 phaser 6180mfp multifunction printer service manual reference 825-037 num check timer interval duration for the same destination. 1 to 255 sec 60 825-109 onhook lcs rate offhook detection threshold for sidaa lcs. 1 to 100% 75 825-074 time to detect dialtone dial tone detection timeout duration....

  • Page 863

    Phaser 6180mfp multifunction printer service manual a-11 reference 825-630 g3m tx cable_equ inbound cable equalizer. ■ 0:0db (0km) ■ 1:4db (1.9km) ■ 2:8db (3.6km) ■ 3:12db (7.2km) 2 825-631 gm3 rx cable equ inbound cable equalizer. ■ 0:0db (0km) ■ 1:4db (1.9km) ■ 2:8db (3.6km) ■ 3:12db (7.2km) 2 825...

  • Page 864: Acronyms and Abbreviations

    A-12 phaser 6180mfp multifunction printer service manual reference acronyms and abbreviations acronym description 3tm three tray module a3 paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches). A4 paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches). A5 pape...

  • Page 865

    Phaser 6180mfp multifunction printer service manual a-13 reference cmyk toner colors for the printer: y=yellow, c=cyan, m=magenta, k=black cng calling tone corr corrugate crd (postscript) color rendering dictionary cru customer replaceable unit crum customer replaceable unit meter/memory csi called ...

  • Page 866

    A-14 phaser 6180mfp multifunction printer service manual reference eeprom electrically erasable programmable read-only memory eom end of message eop end of procedure esa electric static attachment esd electrostatic discharge. A transfer of charge between bodies at different electrostactic potential....

  • Page 867

    Phaser 6180mfp multifunction printer service manual a-15 reference ipx internetwork packet exchange iq image quality isdn integrated services digital network itu-t international telecommunication union - telecommunication (standards organization) jba job-based accounting kb kilo byte lan local area ...

  • Page 868

    A-16 phaser 6180mfp multifunction printer service manual reference oem original equipment manufacturer ohp overhead paper (transparency) opc organic photo conductor opt optional os operating system pb push button pbx private branch exchange pc personal computer pcb printed circuit board pcdc pixel c...

  • Page 869

    Phaser 6180mfp multifunction printer service manual a-17 reference rh relative humidity rls release rms root mean square voltage rom read-only memory ros raster output scanner - laser unit rtd retard rtn retrain negative rtp retrain positive sdsl symmetric digital subscriber line sef short-edge feed...

  • Page 870

    A-18 phaser 6180mfp multifunction printer service manual reference.

  • Page 871: Index

    Phaser 6180mfp multifunction printer service manual i – 1 index numerics 550-sheet feeder description, 1-13 operation, 2-49 p/j location, 10-15 part number, 9-40, 9-47 process diagram, 2-77 removal, 8-116 troubleshooting, 3-89 wiring diagram, 10-45 a abbreviation error message, 3-5 phaser 6180mpf, a...

  • Page 872

    I – 2 phaser 6180mfp multifunction printer service manual tray 1 registration clutch location, 2-25 operation, 2-26 p/j location, 10-11 part number, 9-14 wiring diagram, 10-26 tray 1 turn clutch location, 2-25 operation, 2-25 p/j location, 10-11 wiring diagram, 10-30 tray 2 feed clutch operation, 2-...

  • Page 873

    Phaser 6180mfp multifunction printer service manual i – 3 duplex board operation, 2-48 p/j location, 10-14 wiring diagram, 10-48 duplex clutch location, 2-48 operation, 2-48 p/j location, 10-14 troubleshooting, 4-71 wiring diagram, 10-48 duplex fan operation, 2-48 p/j location, 10-14 troubleshooting...

  • Page 874

    I – 4 phaser 6180mfp multifunction printer service manual fax board location, 2-41 operation, 2-46 part number, 9-30 removal, 8-98 wiring diagram, 10-50 feed clutch tray 2 operation, 2-22 p/j location, 10-11 part number, 9-14 troubleshooting, 4-68 wiring diagram, 10-30 tray 3 operation, 2-51 p/j loc...

  • Page 875

    Phaser 6180mfp multifunction printer service manual i – 5 j jam errors jam at duplexer, 3-42 jam at exit, 3-36 jam at registration roller, 3-36 jam at scanner, 3-22 jam at tray 1 (mpt), 3-30 jam at tray 2, 3-19, 3-24, 3-34 jam at tray 3, 3-26 l laser diode location, 2-34 operation, 2-35 wiring diagr...

  • Page 876

    I – 6 phaser 6180mfp multifunction printer service manual motor developer motor location, 2-38 operation, 2-38 p/j location, 10-10 troubleshooting, 4-57 wiring diagram, 10-28 duplex motor operation, 2-48 p/j location, 10-14 troubleshooting, 4-58 wiring diagram, 10-48 main motor location, 2-38 operat...

  • Page 877

    Phaser 6180mfp multifunction printer service manual i – 7 plug and jack location, 10-9 dupex unit, 10-14 electrical and drive, 10-10 image processor board and dispenser, 10-12 laser unit and feeder, 10-11 lvps and mcu board, 10-13 optional 550-sheet feeder, 10-15 power on self test (post) chain link...

  • Page 878

    I – 8 phaser 6180mfp multifunction printer service manual report address book, 1-47 admin, 1-47 error history, 1-46, 3-2 fax activity, 1-48 fax pending, 1-47 job history, 1-45 pcl fonts list, 1-43 pcl macro list, 1-43 postscript fonts list, 1-43 print meter, 1-49 server address, 1-47 speed dial, 1-4...

  • Page 879

    Phaser 6180mfp multifunction printer service manual i – 9 speaker part number, 9-32 removal, 8-102 wiring diagram, 10-43 specifications alignment, 1-30 copy, 1-20 electrical, 1-23 fax, 1-21 functional, 1-17 image, 1-29 media and tray, 1-34 memory, 1-22 mounting surface, 1-32 print quality, 5-17 scan...

  • Page 880

    I – 10 phaser 6180mfp multifunction printer service manual retard roller location, 2-18 operation, 2-19 part number, 9-12 removal, 8-15 side guide location, 2-18 operation, 2-18 part number, 9-12 size switch operation, 2-23 removal, 8-74 wiring diagram, 10-30 tray 3 components, 2-49 end guide locati...

  • Page 881

    Phaser 6180mfp multifunction printer service manual i – 11 w warm-up time, 1-17 windows operating system, 1-17 troubleshooting, 4-110 wiring diagram adf, 10-53 configurations, 10-20 controller, 10-42 dc power supply, 10-24 developer, 10-38 duplex, 10-48 fax controller, 10-50 feeder, 10-30 fuser, 10-...

  • Page 882

    I-12 phaser 6180mfp multifunction printer service manual index.

  • Page 884

    701p47020