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Xerox WorkCentre 490cx Online User's Manual

Other manuals for WorkCentre 490cx: User Manual

Summary of WorkCentre 490cx

  • Page 1

    1 book toc chapter toc search previous page next page print preview xerox workcentre 490cx online user guide to go to a section in this book, click on one of the following links. Then, click on an entry in the section’s table of contents. You may also click on the search button on the left of the pa...

  • Page 2: Safety Notes

    2 book toc chapter toc search previous page next page safety notes safety notes your workcentre 490cx and supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the fo...

  • Page 3

    3 book toc chapter toc search previous page next page safety notes this product is equipped with a grounding type plug. The plug will fit only into a grounded power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable...

  • Page 4

    4 book toc chapter toc search previous page next page safety notes never remove covers or guards that require a tool for removal. There are no casual operator serviceable areas within the covers of the workcentre 490cx. Never defeat interlock switches. This machine is designed to restrict operator a...

  • Page 5: Copyright

    5 book toc chapter toc search previous page next page copyright copyright prepared by: xerox industrial design human interface graphic design jefferson road henrietta, new york ©1999 by xerox limited. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable m...

  • Page 6: Chapter 1

    6 book toc chapter toc search previous page next page chapter 1 getting started click on one of the following topics, or click on the search button on the left. Set up your machine guidelines for special paper and other media installing software uninstalling software using the control panel system s...

  • Page 7: Set Up Your Machine

    7 book toc chapter toc search previous page next page set up your machine set up your machine unpacking *1 two cd roms containing installer, software and online user guide. *2 may vary according to country. Wc490cx install guide telephone line cord 2 workcentre 490cx ink cartridges wc490cx quick ref...

  • Page 8

    8 book toc chapter toc search previous page next page set up your machine control locations and functions take a moment to familiarize yourself with the main components and their locations. Paper exit tray document guide control panel paper guide automatic paper feeder paper feeder extension tray au...

  • Page 9

    9 book toc chapter toc search previous page next page set up your machine note: in some countries, a handset is provided. Your machine may look slightly different than the illustration with the handset mounted on the left side of the machine. Ext connection usb cable connector handset connector (not...

  • Page 10

    10 book toc chapter toc search previous page next page set up your machine choosing a location to help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the f...

  • Page 11

    11 book toc chapter toc search previous page next page set up your machine paper exit tray slide the paper exit tray out from the base of the machine. If desired, fold out the extension tray. Document exit tray insert the two tabs on the document exit tray into the slots on the front of your machine...

  • Page 12

    12 book toc chapter toc search previous page next page set up your machine telephone line note: there are many possible ways to connect telephone accessories to the workcentre 490cx. Refer to telephone connectivity guidelines for more details. Plug one end of the telephone line cord into the tel lin...

  • Page 13

    13 book toc chapter toc search previous page next page set up your machine extension phone if you want to use a standard phone or answering machine with your workcentre 490cx, connect it to the jack labeled ext on the side of the machine. Pc cable your xerox workcentre 490cx is equipped with a paral...

  • Page 14

    14 book toc chapter toc search previous page next page set up your machine to connect the workcentre 490cx to a computer using a parallel cable, follow the steps below: caution: make sure the computer is turned off, and the workcentre 490cx is unplugged from the power outlet. 1. Plug the parallel ca...

  • Page 15

    15 book toc chapter toc search previous page next page set up your machine usb cable your xerox workcentre is equipped with a usb interface port, that can be used if you are running windows 98/2000 or windows nt4.0. However, the usb cable is not provided with the machine. Note: if using a usb cable,...

  • Page 16

    16 book toc chapter toc search previous page next page set up your machine ac power cord warning: there is no on/off switch for the workcentre 490cx. When the ac power cord is plugged in, the machine is fully energized. 1. Plug one end of the ac power cord into the back of the machine and the other ...

  • Page 17

    17 book toc chapter toc search previous page next page set up your machine if you are setting up the machine for the first time, or if the machine has not been operated for an extended period of time, set date and time, and press start will appear on the lcd display. 3. Press the start button. A fla...

  • Page 18

    18 book toc chapter toc search previous page next page set up your machine installing ink cartridges your machine is a dual cartridge inkjet printer. You must use a black and a color ink cartridge. When viewed from the front of the machine, the black ink cartridge installs in the right cartridge hol...

  • Page 19

    19 book toc chapter toc search previous page next page set up your machine installing ink cartridges 1. Lift open the control panel cover by pulling up on the control panel. The ink cartridge is now accessible. 2. Open the cartridge compartment cover by lifting up on the recessed handle. The cartrid...

  • Page 20

    20 book toc chapter toc search previous page next page set up your machine 4. Carefully remove the sealing tape by pulling straight out on the tab located at the end of the ink cartridge. Note: ensure that there are no pieces of tape remaining on the cartridge. Locate the black ink cartridge holder ...

  • Page 21

    21 book toc chapter toc search previous page next page set up your machine 6. Unwrap and remove the color ink cartridge from its packaging. Hold the cartridge by the black areas or colored top only. Note: avoid touching the electrical contacts on the back of the cartridge. 7. Carefully remove the se...

  • Page 22

    22 book toc chapter toc search previous page next page set up your machine 8. Locate the color ink cartridge holder inside the printer. The color ink cartridge holder is located on the left side of the cartridge carrier assembly and can be identified by a light blue key tab. 9. Slide the color ink c...

  • Page 23

    23 book toc chapter toc search previous page next page set up your machine 15. Press the up or down buttons until new black cartridge appears in the lower line of the display. 16. Press the start button to confirm your choice. The cartridge carrier assembly moves back to the docking position. 17. A ...

  • Page 24

    24 book toc chapter toc search previous page next page set up your machine 1. Pull the extension tray on the automatic paper feeder all the way up. 2. Prepare the print material for loading. For paper and envelopes, flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straigh...

  • Page 25

    25 book toc chapter toc search previous page next page set up your machine for transparencies, be sure to use transparency stock approved for use with inkjet printers. Refer to the packaging for the transparency stock to determine the print side. Hold the transparencies by the edges and avoid touchi...

  • Page 26

    26 book toc chapter toc search previous page next page set up your machine 4. While squeezing the tab on the paper guide, move the guide to the right. Slide the paper guide until it lightly touches the side of the stack of print media. Do not press the paper guide too tightly to the edge of the prin...

  • Page 27

    27 book toc chapter toc search previous page next page set up your machine loading envelopes when printing envelopes, remember to use the envelope guide in the automatic paper feeder. To load envelopes: 1. Load envelopes with the address side facing up. The end of the envelope with the stamp area mu...

  • Page 28

    28 book toc chapter toc search previous page next page set up your machine caution: never use envelopes with clasps, snaps, windows, coated linings, or self-adhesive seals. These envelopes may severely damage the printer. Using the manual paper feeder use the manual paper feeder to feed paper one sh...

  • Page 29

    29 book toc chapter toc search previous page next page set up your machine 1. Place the paper in the manual paper feeder and adjust the paper guide to the width of the print material. Slide the paper guide to the right until it lightly touches the stack of print media. Do not tightly press the paper...

  • Page 30

    30 book toc chapter toc search previous page next page set up your machine paper guidelines • when selecting or loading paper, envelopes, or other special media, keep these guidelines in mind: • attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality....

  • Page 31

    31 book toc chapter toc search previous page next page set up your machine paper selection one of the most important things you can do to assure the best possible printing performance of your machine is to select the correct paper. Your machine produces letter quality print on most plain bond papers...

  • Page 32

    32 book toc chapter toc search previous page next page set up your machine glossy photo paper glossy photo paper is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper to produce photo-realistic prints from your printer. Transparencies your transparencies shou...

  • Page 33

    33 book toc chapter toc search previous page next page guidelines for special paper and other media guidelines for special paper and other media be sure to read any instructions that come with your special paper. These instructions provide important information regarding how to achieve the highest p...

  • Page 34: Installing Software

    34 book toc chapter toc search previous page next page installing software installing software system requirements proper operation of the workcentre 490cx requires that your personal computer meets or exceeds the following system requirements: • ibm compatible personal computer, with a pentium, 100...

  • Page 35

    35 book toc chapter toc search previous page next page installing software software installation procedure in windows 95/98, windows 2000, or windows nt 4.0 1. Make sure the xerox workcentre 490cx is connected to your computer. 2. Power off the workcentre 490cx by unplugging it from the wall outlet....

  • Page 36

    36 book toc chapter toc search previous page next page installing software if the program does not start: a) from the start menu, select run (windows 95/98, windows 2000, and nt 4.0). B) type d:\xinstall.Exe (where "d" represents the letter designation of the computer’s cd rom drive), and click ok t...

  • Page 37: Uninstalling Software

    37 book toc chapter toc search previous page next page uninstalling software uninstalling software uninstallation of software is required only if you are upgrading the software, or if your installation fails. In windows 95/98, windows 2000, or windows nt 1. Start windows. 2. From the start menu, sel...

  • Page 38: Using The Control Panel

    38 book toc chapter toc search previous page next page using the control panel using the control panel print functions form feed use to eject paper from the printer if the paper is not automatically fed out from the printer after printing. Also, use to load paper if the machine runs out of paper dur...

  • Page 39

    39 book toc chapter toc search previous page next page using the control panel job status use to verify background printing job sent from the pc. Speed dial use to dial calls and send fax documents by entering a 2-digit number. Redial/pause use to redial the last phone number called. You can also us...

  • Page 40: System Setup

    40 book toc chapter toc search previous page next page system setup system setup ringer volume you can adjust the volume of the ringer to the desired loudness. 1. Press the menu button, then press the 0 + 4 buttons on the keypad. Press the start button. The display indicates ringer volume ?. 2. Pres...

  • Page 41

    41 book toc chapter toc search previous page next page system setup default settings the default print resolution and contrast can be set to their most frequently used modes. Whenever a document is sent or copied, the home contrast and resolution mode will be activated unless otherwise changed by us...

  • Page 42

    42 book toc chapter toc search previous page next page system setup resolution 1. Press the left or right button repeatedly until you locate the desired mode: ! Standard – use with most documents. ! Fine – use for documents with fine detail, such as small print. ! Super fine – use for documents that...

  • Page 43

    43 book toc chapter toc search previous page next page system setup contrast 1. Press the up and down buttons or 2 on the number keypad to enter the default contrast setup menu. The current default resolution is displayed. 2. Press the left or right button repeatedly until you find the desired mode:...

  • Page 44

    44 book toc chapter toc search previous page next page system setup arrange alignment the arrange alignment menu settings provide an easy way to check and adjust ink cartridge print head alignment. To run the arrange alignment: 1. Press the menu button, then press the 1 + 2 buttons on the keypad. Th...

  • Page 45

    45 book toc chapter toc search previous page next page system setup 4. Using the number keypad, enter the number of the line which appears the straightest from pattern a. 5. Press the up and down button to confirm your selection. The lcd panel updates and the setup screen for the alignment b test pa...

  • Page 46

    46 book toc chapter toc search previous page next page system setup select language select language allows you to configure the default language for the lcd panel display. You may choose between two different languages: english and french. To select a default language: 1. Press the menu button, then...

  • Page 47

    47 book toc chapter toc search previous page next page system setup adjusting speaker volume 1. Press the on-hook dial button on the front panel to adjust the speaker volume. If you cannot hear a dial tone, check the phone line connection. 2. Press the up or down button once. The display indicates t...

  • Page 48

    48 book toc chapter toc search previous page next page system setup setting the date and time the current date and time are shown in the display when the machine is on and ready for use (standby mode). The date and time are printed on all faxes you send. 1. Press the menu button, then press the 0 + ...

  • Page 49

    49 book toc chapter toc search previous page next page system setup 4. Press the start button when the date and time settings displayed are correct. The display indicates the date and time you have set, then returns to standby mode. Note: if an invalid number is entered, the machine beeps and does n...

  • Page 50

    50 book toc chapter toc search previous page next page system setup 4. Enter your id name. This can be any name up to 40 characters in length. You can enter alphanumeric characters using the number keypad. Special symbols such as + and - can be included by pressing 0 repeatedly. Note: if there is an...

  • Page 51

    51 book toc chapter toc search previous page next page system setup reports/lists your fax machine can print reports or lists containing useful information like scheduled jobs and system data. The following reports are available for selection by the user: • tx and rx/journal these journals consist o...

  • Page 52

    52 book toc chapter toc search previous page next page system setup • message confirmation report the message confirmation report lists important information about faxes sent from your machine including: the remote site fax number, a sample of the transmitted text, the number of pages faxed, the com...

  • Page 53: Automatic Reports

    53 book toc chapter toc search previous page next page automatic reports automatic reports some reports will print out automatically depending on machine status. The user is not required to select these reports. Note: any report or list which is configured to print automatically will not print if yo...

  • Page 54: Setting An Option

    54 book toc chapter toc search previous page next page setting an option setting an option 1. Press the menu button. 2. Press the 0 + 1 buttonson the keypad. Then press the start button. The display shows the first option menu. 3. Scroll through the options by pressing the down or up buttons repeate...

  • Page 55

    55 book toc chapter toc search previous page next page setting an option • message conf. - a message confirmation report showing transmission information; whether the transmission was successful, how many pages were sent, etc. Press 1 to print a confirmation report automatically each time you send a...

  • Page 56

    56 book toc chapter toc search previous page next page setting an option note: pulse (rotary) dialing is not available in all countries. • ecm mode (error correction mode) - this mode compensates for poor line quality and ensures accurate, error-free communication with any other ecm-equipped facsimi...

  • Page 57

    57 book toc chapter toc search previous page next page setting an option press 2 to turn off rx reduction. Press 3 to enable vertical only rx reduction. The machine will reduce an incoming page containing overflow data along the vertical axis only. The net effect will be a vertical compression of th...

  • Page 58

    58 book toc chapter toc search previous page next page setting an option note: if you enter 0, the machine will not redial. • answer on rings - you can select the number of times your machine rings before answering an incoming call. If you are using your machine as both a telephone and a fax machine...

  • Page 59

    59 book toc chapter toc search previous page next page setting an option press 2 to turn this feature off. Faxprint quality - this feature determines the print quality for incoming faxes. The two choices available are letter quality (lq) and draft. Letter quality faxprint will print out faxes at a h...

  • Page 60

    60 book toc chapter toc search previous page next page setting an option note: before using the distinctive ring pattern detection option, distinctive ring service must be installed on your telephone line by the telephone company. To set up distinctive ring pattern detection, you will need another t...

  • Page 61

    61 book toc chapter toc search previous page next page setting an option note: drpd must be set up again if you re-assign your fax number, or connect the machine to another telephone line. After drpd has been set up, call your fax number again to verify that the machine answers with a fax tone, then...

  • Page 62: Chapter 2

    62 book toc chapter toc search previous page next page chapter 2 making a copy click on one of the following topics, or use the search button on the left. Making a copy changing copy setup collating and sorting changing the paper type.

  • Page 63: Making A Copy

    63 book toc chapter toc search previous page next page making a copy making a copy your machine is a high quality copier which offers the following features: • color copies - the workcentre 490cx can act as a color copier for local copies. • adjustable contrast - using the lighten-darken button, the...

  • Page 64

    64 book toc chapter toc search previous page next page making a copy note: up to 30 pages may be inserted in the automatic document feeder at one time. 3. Press the copy/bw button until the desired copy mode is displayed. You may choose color-draft, color-normal,color-photo, mono-draft, mono-normal ...

  • Page 65

    65 book toc chapter toc search previous page next page making a copy note: if you want to change the contrast or copy size, refer to changing copy setup . 4. Press the collate button, then press 1 on the keypad. This turns on copy collation. Note: after making a copy, collation is turned off. If you...

  • Page 66: Changing Copy Setup

    66 book toc chapter toc search previous page next page changing copy setup changing copy setup when making copies, you may change the contrast or copy size. This must be done after the document is inserted into the automatic document feeder. After making a copy, the machine will return to the origin...

  • Page 67

    67 book toc chapter toc search previous page next page changing copy setup to change copy size: 1. With the document inserted in the automatic document feeder, observe the lcd display. The current copy size setting is displayed on the lcd display. 2. To change the copy size, continue to press the re...

  • Page 68: Collating And Sorting

    68 book toc chapter toc search previous page next page collating and sorting collating and sorting the 490cx is normally set with the collation off. Therefore, collating copies always requires that the collation be turned on before copying. Otherwise, the copies will be uncollated.To collate and sor...

  • Page 69

    69 book toc chapter toc search previous page next page collating and sorting a) selecting rev will produce copies collated in the same order that the original document is in. The machine will make one copy of page 1, page 2, and page 3, in order, then make a second copy of page 1, page 2, and page 3...

  • Page 70: Changing The Paper Type

    70 book toc chapter toc search previous page next page changing the paper type 4. Press the start button to begin the copy operation. Note: the collate function is not available in the photo or color modes. Changing the paper type the copy quality can vary depending on the type of paper you are usin...

  • Page 71: Chapter 3

    72 book toc chapter toc search previous page next page chapter 3 sending a fax click on one of the following topics, or use the search button on the left. Options for sending a fax using the workcentre 490cx manual faxing preparing documents for faxing or scanning sending a fax manually sending a fa...

  • Page 72

    73 book toc chapter toc search previous page next page using the number keypad redial/pause redial memory automatic redial job status on-hook dial searching for a number in memory tone switching priority transmission polling what is polling? Adding documents to the job to be polled canceling a job a...

  • Page 73: Workcentre 490Cx

    74 book toc chapter toc search previous page next page options for sending a fax using the workcentre 490cx options for sending a fax using the workcentre 490cx you can send faxes with the workcentre 490cx in one of two ways: • by placing the document in the automatic document feeder and entering th...

  • Page 74: Manual Faxing

    75 book toc chapter toc search previous page next page manual faxing manual faxing this section provides information and instructions for faxing a document from the workcentre 490cx using the features of the control panel. Preparing documents for faxing or scanning you can fax documents that are pri...

  • Page 75

    76 book toc chapter toc search previous page next page manual faxing sending a fax manually 1. Adjust the document guides to match the width of the document. 2. Slide the document face down into the automatic document feeder until it is grasped and pulled into the machine. The display alternately re...

  • Page 76

    77 book toc chapter toc search previous page next page manual faxing 3. If necessary, adjust the document resolution and contrast. See resolution and contrast . 4. Using the number keypad, enter the numberof the fax machine to which you wish to send the document. If you make a mistake while entering...

  • Page 77

    78 book toc chapter toc search previous page next page manual faxing sending a fax using a speed dial number 1. Adjust the document guides to match the width of the document. 2. Slide the document face down into the automatic document feeder until it is grasped and pulled into the machine. 3. Press ...

  • Page 78

    79 book toc chapter toc search previous page next page manual faxing sending a fax using group dialing (multi-address transmission) group dialing can be used in conjunction with memory transmission or delayed transmission faxing operations. However, before you can access the group dialing feature, g...

  • Page 79

    80 book toc chapter toc search previous page next page manual faxing sending a fax after talking if your machine is equipped with handset, or if you have a phone connected to the ext jack on the side of the machine, you can send a fax after speaking with a person at the remote site. 1. Adjust the do...

  • Page 80

    81 book toc chapter toc search previous page next page manual faxing canceling a transmission to cancel a fax: 1. Press the clear/stop buttonat any time during the transmission. The machine continues to send the fax, and the display shows a message warning you that the machine is in use. 2. Press th...

  • Page 81

    82 book toc chapter toc search previous page next page manual faxing 2. Press the up or down buttons repeatedly until message conf. Appears in the display. A) press 1 to print a confirmation report automatically each time you send a fax (on). Or b) press 2 to turn this feature off (off). Or c) press...

  • Page 82

    83 book toc chapter toc search previous page next page manual faxing memory transmission (broadcasting) with memory transmission (memory tx), documents are stored in memory and automatically sent to one or more remote stations. Use this feature to send your documents to multiple locations. You can s...

  • Page 83

    84 book toc chapter toc search previous page next page manual faxing 5. Press the start button. The display prompts you to enter another fax number. 6. If you have entered the last fax number, press the start button. Or if you want to send the document to more than one location, press the 1 button a...

  • Page 84

    85 book toc chapter toc search previous page next page manual faxing delayed transmission you can configure your machine to send a fax at a specified time. Up to 10 delayed transmission operations can be reserved in your machine. 1. Place the document face down in the automatic document feeder.If de...

  • Page 85

    86 book toc chapter toc search previous page next page manual faxing 5. If you have entered the last fax number setting, press the start button. Or if you want to send the document to more than one location, press the 1 button and enter another fax number using the numeric keypad, or two digit speed...

  • Page 86

    87 book toc chapter toc search previous page next page manual faxing 7. Press the start button.The display shows the current time on the upper line and prompts you to enter the time the fax will be sent.Using the number keypad, enter the time the fax will be sent. Use the up or down button to switch...

  • Page 87

    88 book toc chapter toc search previous page next page manual faxing adding documents to a standby operation you can add documents to a delayed transmission previously entered into memory. 1. Place the documentface downin the automatic document feeder. If necessary, adjust the resolution and contras...

  • Page 88

    89 book toc chapter toc search previous page next page manual faxing 6. The machine automatically adds the new documents to the pages already in memory, displays the number of total pages and added pages, then returns to standby mode. Canceling a standby operation 1. Press the menu button, then pres...

  • Page 89

    90 book toc chapter toc search previous page next page manual faxing speed dialing with the speed dial key and the ten-key pad, you can store up to 50 numbers in two digit speed dial locations (01-50). Storing a number for speed dialing 1. Press and hold the speed/dial button for 2 seconds. 2. Enter...

  • Page 90

    91 book toc chapter toc search previous page next page manual faxing dialing a speed-dial number 1. Press the speed/dial button, then enter the two digit number assigned to the number you wish to call. 2. Press the start button to dial the number. Group dialing (for multi-address transmission) multi...

  • Page 91

    92 book toc chapter toc search previous page next page manual faxing storing speed dial numbers for group dialing 1. Press the menu button, then press the 1 + 1 buttons on the keypad. Then press the start button. The lcd display prompts you to select a group dial number. 2. Press the location (51 th...

  • Page 92

    93 book toc chapter toc search previous page next page manual faxing 5. Press the start button. Repeat step 4 and this step to include more destination numbers in the group. 6. Press the clear/stop button when you have entered all the telephone numbers you want to include in the group. The display a...

  • Page 93

    94 book toc chapter toc search previous page next page manual faxing setting document resolution and contrast it is recommended for good quality transmission that you fax documents that were printed with a typewriter, felt tip pen, black ink or laser printer. The paper should be white or very light....

  • Page 94

    95 book toc chapter toc search previous page next page manual faxing note: if the workcentre 490cx is set to super fine resolution mode and the remote fax machine does not support super fine resolution, the workcentre 490cx will transmit using the highest resolution mode supported by the remote fax ...

  • Page 95

    96 book toc chapter toc search previous page next page manual faxing using the number keypad as you perform various tasks, you will need to enter names and numbers using the number keypad. For example, when you set up your machine, you enter your name (or your company’s name) and telephone number. W...

  • Page 96

    97 book toc chapter toc search previous page next page manual faxing entering alphanumeric characters 1. Locate the button labeled with the character you want. Press the button repeatedly until the correct letter appears in the display. For example, to enter the letter o, press the 6 key (labeled mn...

  • Page 97

    98 book toc chapter toc search previous page next page manual faxing 2. To enter another letter, locate the number keypad button labeled with the letter you want. Press the button repeatedly until the letter appears in the display. If the next letter is printed on the same number keypad button, move...

  • Page 98

    99 book toc chapter toc search previous page next page manual faxing keypad character assignments editing numbers or names if you make a mistake while entering a number or name, move the cursor under the wrong character by pressing the left or right button. Press the correct number to change or pres...

  • Page 99

    100 book toc chapter toc search previous page next page manual faxing inserting a pause with some private telephone systems, you must dial an access code (9 for example) and listen for a second dial tone before dialing an outside number. In such cases, you must insert a pause in the telephone number...

  • Page 100

    101 book toc chapter toc search previous page next page manual faxing 2. Press the up or down buttons to search through memory until you find the number you want. 3. When the number you want appears in the display, press the start button to commence dialing. If a document is loaded in the automatic ...

  • Page 101

    102 book toc chapter toc search previous page next page manual faxing on-hook dial on-hook dial is used to go on-line and dial numbers manually (live). The dial tone is present and numbers are dialed as you press the digits on the keypad. This is useful for interactive dialing, when you must wait fo...

  • Page 102

    103 book toc chapter toc search previous page next page manual faxing 2. When the desired number appears in the display, press the start button to commence dialing. If a document is loaded, transmission will begin when the remote fax machine answers. Searching by the first letter 1. Press the speed ...

  • Page 103

    104 book toc chapter toc search previous page next page manual faxing any numbers you now press will be sent as touch tones for the remainder of the call. The machine returns to the pulse mode after you complete the call. Priority transmission when priority transmission is enabled, a high priority d...

  • Page 104

    105 book toc chapter toc search previous page next page manual faxing 4. The display prompts you to enter a name for the transmission. To assign a name to the transmission, enter it using the number keypad and press the start button. Or if you do not want to assign the transmission a name, press the...

  • Page 105: Polling

    106 book toc chapter toc search previous page next page polling polling what is polling? Polling is used when one fax machine requests another to send a document. This is useful for sending unattended faxes. The person who wants to receive the document calls the machine holding the original and requ...

  • Page 106

    107 book toc chapter toc search previous page next page polling 3. Press the start button to confirm send. The display prompts you to enter a 4-digit poll code. Note: if there is a document in memory to be polled, a "function full setting" is displayed. Note: the poll code is preset to 0000 at the f...

  • Page 107

    108 book toc chapter toc search previous page next page polling adding documents to the job to be polled if you want to add documents to the original documents waiting in memory to be polled, follow the procedure below. 1. Place the additional documents face down into the automatic document feeder. ...

  • Page 108

    109 book toc chapter toc search previous page next page polling 3. Press 2. The set up information for the entered polling job is displayed. Press the start button. The job is erased from memory and the machine returns to standby mode..

  • Page 109: Pc Faxing

    110 book toc chapter toc search previous page next page pc faxing pc faxing this section provides information and instructions for pc faxing from a computer workstation connected to the workcentre 490cx. Using this method, a fax is sent without first printing it and placing the printed document in t...

  • Page 110

    111 book toc chapter toc search previous page next page pc faxing sending faxes with laserfax lite the steps performed to fax using laserfax lite are very similar to the steps performed to print a document from a word processing application. However, when selecting the printer that will receive the ...

  • Page 111

    112 book toc chapter toc search previous page next page pc faxing 6. After the document has been converted to a fax image, the fax conversion dialog will be displayed. This dialog prompts you for details of the transmission. 7. Enter the fax number manually or click the phonebook button to select fr...

  • Page 112

    113 book toc chapter toc search previous page next page pc faxing 9. (optional) you may add a cover sheet as the first page of your fax by either typing the file name for the cover sheet in the cover sheet: field, or by clicking the cover sheet button and selecting from the list of cover sheet files...

  • Page 113

    114 book toc chapter toc search previous page next page pc faxing 13. To fax the document, click the ok button. This will result in the job being displayed in the all jobs pending list in the laserfax application. 14. The fax job will appear in this list until it is transmitted using the features of...

  • Page 114

    115 book toc chapter toc search previous page next page pc faxing fax conversion dialog advanced features when the fax conversion dialog is displayed, there is an advanced>> button that can be selected which makes available several other features for the fax job. When the advanced>> button is select...

  • Page 115

    116 book toc chapter toc search previous page next page pc faxing cover sheet options the cover sheet options on this page can be used to select an existing cover sheet, or create a new sheet. Cover sheet in this location, you can select a previously created and saved cover sheet. Recipient in this ...

  • Page 116

    117 book toc chapter toc search previous page next page pc faxing the send options button selecting the send options button will cause the following dialog to be displayed: sub address a subaddress may be up to 20 digits long and is sometimes used to automatically route the outgoing fax to a specifi...

  • Page 117

    118 book toc chapter toc search previous page next page pc faxing the attach button the attach button is used to attach documents to the current fax job by referencing the file name of the fax document. Using the features available under the attach... Button, documents that are already prepared as f...

  • Page 118

    119 book toc chapter toc search previous page next page pc faxing to use the attach... Feature: 1. Click on the fax button. 2. Select the file you want to attach and click on ok. You can select several faxes at once by holding down the ctrl key and clicking on the faxes that you wish to attach. 3. W...

  • Page 119

    120 book toc chapter toc search previous page next page pc faxing the keep button the keep... Button will allow you to keep a copy of the fax on the workstation hard disk. When the keep... Button is pressed, the following dialog is displayed: to use the features of this dialog, perform the following...

  • Page 120

    121 book toc chapter toc search previous page next page pc faxing laserfax application features in this section, the features of the laserfax application are briefly described. For additional information on the functions and features of the laserfax application, refer to the on-line help system for ...

  • Page 121

    122 book toc chapter toc search previous page next page pc faxing laserfax application toolbar features the features of the laserfax toolbar are as follows: the viewer button this will load the laserfax viewer to display the fax file currently selected in the all jobs pending, received faxes or fax ...

  • Page 122

    123 book toc chapter toc search previous page next page pc faxing the go button this will release the selected fax from hold or failed status. If a job is shown as pending, a retry may be scheduled. Clicking on the green traffic light will cause the laserfax application to try sending again without ...

  • Page 123

    124 book toc chapter toc search previous page next page pc faxing the sendfax button this button is used to transmit the selected fax document or the document associated with the fax job . The scan button if you are using an external fax machine with laserfax you can use this to scan documents into ...

  • Page 124

    125 book toc chapter toc search previous page next page pc faxing the laserfax phonebook the laserfax application has a phonebook that can be used to enter up to 20 entries. These entries can then be selected from the phonebook, or can be specified by using a key name. For frequently used numbers, t...

  • Page 125: Chapter 4

    127 book toc chapter toc search previous page next page chapter 4 receiving a fax click on one of the following topics, or use the search button on the left. Options for receiving a fax using the workcentre 490cx reception modes determining the reception mode adjusting ringer volume receiving automa...

  • Page 126: Workcentre 490Cx

    128 book toc chapter toc search previous page next page options for receiving a fax using the workcentre 490cx options for receiving a fax using the workcentre 490cx using the workcentre 490cx, you can receive a fax in one of two ways: • by allowing the workcentre 490cx to answer, receive, and print...

  • Page 127: Reception Modes

    129 book toc chapter toc search previous page next page reception modes reception modes your multi-function machine has four reception modes as described below: • fax the machine answers an incoming call and immediately goes into fax receive mode. This is the normal auto answering mode. • tel in tel...

  • Page 128

    130 book toc chapter toc search previous page next page reception modes determining the reception mode the current reception mode is displayed in the bottom line of the lcd display window after pressing the receive mode button. The selections are fax, ans/fax, tel, and drpd. (drpd is displayed only ...

  • Page 129

    131 book toc chapter toc search previous page next page reception modes adjusting ringer volume the ringer volume can be adjusted according to a suitable level. The selections are low, med, or high. 1. Press the menu button, thenpress the 0 + 4 buttons on the keypad. Then press the start button. Rin...

  • Page 130

    132 book toc chapter toc search previous page next page reception modes you may also press the characters * 9 * (star-nine-star) on the either phone to initiate reception. Note: the characters * 9 * (star-nine-star) are preset at the factory as the default remote receive start code for machines oper...

  • Page 131

    133 book toc chapter toc search previous page next page reception modes note: if you set your machine to ans/fax mode and your answering machine is switched off, or no answering machine is connected to the workcentre 490cx, the machine will automatically go into fax receive mode after six rings. If ...

  • Page 132

    134 book toc chapter toc search previous page next page reception modes receiving a fax when the machine is out of paper incoming fax transmissions are automatically stored in memory under the following conditions: • the workcentre 490cx is out of paper • a paper jam occurs • a document is copying •...

  • Page 133

    135 book toc chapter toc search previous page next page reception modes using the distinctive ring pattern detectionfeature (drpd), this machine "learns" the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, ...

  • Page 134: Polling

    136 book toc chapter toc search previous page next page polling polling what is polling? Polling means that one fax machine requests another to send a document. This is useful for sending unattended faxes. The person who wants to receive the document, calls the machine holding the original and reque...

  • Page 135

    137 book toc chapter toc search previous page next page polling 3. Press 2. Cont. (continuous polling).The display asks you to enter the number of the remote fax machine. 4. Enter the telephone number of the remote machine. There are two methods available to do this: ! Direct entry of the telephone ...

  • Page 136

    138 book toc chapter toc search previous page next page polling the display asks you to enter a 4-digit poll code. 6. If the remote machine is secured with a poll code, you must enter the correct code, and press the start button. This would be provided by the remote operator (user). Or if the remote...

  • Page 137

    139 book toc chapter toc search previous page next page polling 8. The display prompts for the interval time (time between calls) of the continuous polling. For example, to set your machine to poll the remote machine at 30-minute intervals, enter 0030. Enter the interval time for polling. 9. Press t...

  • Page 138: Pc Fax Reception

    140 book toc chapter toc search previous page next page pc fax reception 11. After continuous polling ends, a multi-communication report will be printed to show the result (if the report is enabled). This report feature is enabled through the user options. Canceling continuous polling press the menu...

  • Page 139

    141 book toc chapter toc search previous page next page pc fax reception receiving faxes with the workcentre 490cx laserfax lite can be configured to receive faxes directly to a computer workstation, rather than having them print on the workcentre 490cx. To do this, perform the following steps: 1. I...

  • Page 140

    142 book toc chapter toc search previous page next page pc fax reception 2. On this dialog, select the edit device button. This will cause the edit device details dialog to be displayed. An example of this dialog is shown on the next page. 3. On this dialog, select the receive faxes to pc checkbox. ...

  • Page 141

    143 book toc chapter toc search previous page next page pc fax reception for a brief overview of laserfax lite application features, refer to laserfax application features . Note: if the workcentre 490cx is not connected to the pc, or laserfax lite is not running, or the receive to pc option is not ...

  • Page 142

    144 book toc chapter toc search previous page next page pc fax reception troubleshooting laserfax lite when laserfax lite does not activate, ensure that: • the workcentre 490cx is connected and plugged in. • the parallel interface cable (or usb cable) is properly connected and is not longer than 6 f...

  • Page 143: Chapter 5

    146 book toc chapter toc search previous page next page chapter 5 printing click on one of the following topics, or use the search button on the left. Printing a document printer settings windows 95/98 printer settings windows nt 4.0 printer settings the xerox workcentre control program.

  • Page 144: Printing A Document

    147 book toc chapter toc search previous page next page printing a document printing a document this procedure describes the general steps required for printing from various windows applications. The exact steps for printing a document may vary depending on the application program you are using. Ref...

  • Page 145: Printer Settings

    148 book toc chapter toc search previous page next page printer settings printer settings you can use your machine on a pentium cpu and above versions of an ibm computer with all your windows 95/98, windows 2000, or windows nt 4.0 applications. Be sure to set the workcentre 490cx as the default prin...

  • Page 146

    149 book toc chapter toc search previous page next page printer settings windows 95/98 printer settings you can access printer settings by using any of these methods: • select the print command from the file menu within any windows application. Selecting properties will provide access to the page, m...

  • Page 147

    150 book toc chapter toc search previous page next page printer settings • color management tab - for adding and removing color profiles associated with your printer. This tab is not shown in windows 95; only in windows 98. • sharing tab - for configuring printer accessibility over a network. • page...

  • Page 148

    151 book toc chapter toc search previous page next page printer settings the media size options are: letter 8.5 x 11 in. (also coated, glossy, letter transparency/film, iron on, greeting card) envelope no. 9 (3 7/8 x 8 7/8 in.) a4 210 x 297 mm. (also coated, glossy, transparency/film, iron on, greet...

  • Page 149

    152 book toc chapter toc search previous page next page printer settings main tab note: if this tab is accessed through the printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application fi...

  • Page 150

    153 book toc chapter toc search previous page next page printer settings windows nt 4.0 printer settings the windows nt 4.0 printer drivers contain many of the same features as the printer drivers for windows 95/98. However, the names of the tabs and some of the features are different. You can acces...

  • Page 151: Program

    154 book toc chapter toc search previous page next page the xerox workcentre control program the xerox workcentre control program in addition to the printer driver, the printer software also includes the xerox workcentre control program. The workcentre control program contains setup options that def...

  • Page 152

    155 book toc chapter toc search previous page next page the xerox workcentre control program xerox workcentre 490cx control program window when the xerox workcentre 490cx control program on lpt1 window opens, click the appropriate tab for the options you want to display. On the appropriate tab, spec...

  • Page 153

    156 book toc chapter toc search previous page next page the xerox workcentre control program using the cartridges tab this tab allows you to view the level of ink in the cartridges and to choose cartridge options. The cartridge options include installation of the black and color cartridge, cleaning ...

  • Page 154: Chapter 6

    157 book toc chapter toc search previous page next page chapter 6 scanning click on one of the following topics, or use the search button on the left. Overview the workcentre 490cx twain scanner program starting the workcentre 490cx twain scanner application workcentre 490cx twain scanner help scann...

  • Page 155: Overview

    158 book toc chapter toc search previous page next page overview overview the workcentre 490cx twain scanner program is an image-scanning program that operates under various image-editing and ocr applications. The workcentre 490cx twain scanner program includes drivers which may be used with any twa...

  • Page 156

    159 book toc chapter toc search previous page next page the workcentre 490cx twain scanner program the workcentre 490cx twain scanner program the workcentre 490cx twain scanner program provides an impressive array of scanning controls and previewing options: • monitor rendering capabilities • descre...

  • Page 157

    160 book toc chapter toc search previous page next page the workcentre 490cx twain scanner program starting the workcentre 490cx twain scanner application note: to install the workcentre 490cx twain scanner application, refer to installing software . To use the workcentre 490cx as a scanner, the fol...

  • Page 158

    161 book toc chapter toc search previous page next page the workcentre 490cx twain scanner program 6. Open the file menu, and select the acquire option. The workcentre 490cx twain scanner window will appear. 7. Open the file menu, and select the acquire option. The workcentre 490cx twain scanner win...

  • Page 159

    162 book toc chapter toc search previous page next page the workcentre 490cx twain scanner program starting the workcentre 490cx twain scanner application from textbridge pro 1. From the file menu, click on select scanner. A list of supported scanners will be displayed. 2. From the list, select xero...

  • Page 160

    163 book toc chapter toc search previous page next page the workcentre 490cx twain scanner program note: for questions concerning textbridge pro, either refer to the on-line help or visit the pagis web site at http://www.Pagis.Com . The workcentre 490cx twain scanner window the 490cx twain scanner w...

  • Page 161: Scanner Control Tabs

    164 book toc chapter toc search previous page next page scanner control tabs scanner control tabs you can adjust the settings for the document or photograph to be scanned prior to capturing the image using the features of the scanner control tabs. Each of these tabs is described in detail in the fol...

  • Page 162

    165 book toc chapter toc search previous page next page scanner control tabs excellent color details can be obtained using this scan mode, but be aware that true color images require considerable disk space to save them. For instance, an a4-size (8.5" x 11") 300-dpi true color image may require 24 m...

  • Page 163

    166 book toc chapter toc search previous page next page scanner control tabs it actually provides 256 shades, representing white by the value 255 and black by the value zero, with progressively lighter intermediate shades of gray by values from 1 through 254. Halftone b/w this scan mode uses various...

  • Page 164

    167 book toc chapter toc search previous page next page scanner control tabs resolution the resolution setting determines the amount of information the scanner will capture in a scanned image. Resolution is measured in dpi (dots per inch). The higher the resolution is, the finer the image detail and...

  • Page 165

    168 book toc chapter toc search previous page next page scanner control tabs note: when scanning a printed image for screen display only, scale the image down to increase processing speed and decrease the file size. Fixed scaling options are displayed as percentages of reduction or enlargement. Imag...

  • Page 166

    169 book toc chapter toc search previous page next page scanner control tabs note: you can also change height and width values by directly adjusting the selection frame. Note: output image file size is proportional to both height and width. If both height and width values are doubled, then the image...

  • Page 167

    170 book toc chapter toc search previous page next page scanner control tabs the image quality tab the features of the image quality tab are described below. All of the features of this tab are available when the true color rgb, 256 colors, and gray 256 scales selections are made for image type. Ref...

  • Page 168: Preview Window

    171 book toc chapter toc search previous page next page preview window the filters tab the features of the filters tab are described below, and are used to apply various visual modifications to the scanned image. All of the features of this tab are available when the color or gray 256 scales selecti...

  • Page 169: Chapter 7

    172 book toc chapter toc search previous page next page chapter 7 troubleshooting click on one of the following topics or use the search button on the left. Clearing jams document jams while sending a fax paper jams while the machine is printing tips for avoiding paper jams lcd display error message...

  • Page 170: Clearing Jams

    173 book toc chapter toc search previous page next page clearing jams clearing jams document jams while sending a fax if a document jams while you are sending it, document jam appears in the display. Caution: do not pull the document out of the slot or you may damage your machine. 1. Open the contro...

  • Page 171

    174 book toc chapter toc search previous page next page clearing jams 2. Carefully remove the jammed document.Close the control panel firmly until it clicks into place..

  • Page 172

    175 book toc chapter toc search previous page next page clearing jams paper jams while the machine is printing if paper jams occur, an error message appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. If jammed in the pape...

  • Page 173

    176 book toc chapter toc search previous page next page clearing jams 4. Adjust the paper guide to match the width of the paper. If paper is jammed in the printer output area if the paper jams as it exits to the printer exit tray, paper jam will appear on the display. Remove the jammed paper by pull...

  • Page 174

    177 book toc chapter toc search previous page next page clearing jams caution: if there is resistance when you pull the paper, and it does not move easily when you pull, stop pulling. Continue with the next section, if paper is jammed inside the machine ..

  • Page 175

    178 book toc chapter toc search previous page next page clearing jams if paper is jammed inside the machine 1. Open the control panel cover (1) and the cartridge compartment cover (2). 1 2.

  • Page 176

    179 book toc chapter toc search previous page next page clearing jams 2. Carefully remove the jammed paper as shown in the following figure. 3. Close the control panel cover and the cartridge compartment cover. Tips for avoiding paper jams by carefully selecting print materials and loading them prop...

  • Page 177

    180 book toc chapter toc search previous page next page clearing jams • do not load wrinkled, creased, damp, highly curled, or previously stapled paper. • do not mix paper types. • use only recommended print paper. • ensure that the recommended print side is facing up when loading paper into the fee...

  • Page 178: Lcd Display Error Messages

    181 book toc chapter toc search previous page next page lcd display error messages lcd display error messages lcd display meaning solution check cartridge • the print cartridge is not correctly installed in the machine. • following the procedure in installing ink cartridges , remove and re-install t...

  • Page 179

    182 book toc chapter toc search previous page next page lcd display error messages line error • your machine cannot connect with the remote site, or it has lost contact because of a problem on the phone line. • try again. If the failure persists, wait an hour or so for the line to clear, then try ag...

  • Page 180

    183 book toc chapter toc search previous page next page lcd display error messages no paper • the paper feed tray is empty. • the message is also displayed if paper narrower than a4, letter, or legal is loaded to print a pc file. The file can be printed regardless of the message. • if the machine ru...

  • Page 181

    184 book toc chapter toc search previous page next page lcd display error messages no line conntection • no dial tone or line current detected. • check telephone line cord. • check phone jack for dial tone using a known good telephone. Resource error or system error • internal system errors detected...

  • Page 182

    185 book toc chapter toc search previous page next page lcd display error messages pre-msg error or post-msg error or compatible error or send error or receive error • errors detected at the beginning, during or at the end of the transmission. • this is normally caused by a poor telephone line conne...

  • Page 183: Fax Problems

    186 book toc chapter toc search previous page next page fax problems fax problems symptom solution the machine is not working, there is no display, and the buttons are not working. • unplug the power cord and plug it in. • check for power at the outlet. There is no dial tone. • check that the teleph...

  • Page 184

    187 book toc chapter toc search previous page next page fax problems the machine cannot receive faxes manually. • ensure that you are hanging up the handset before you press the start button. • note: this applies only to xerox workcentre 490cx models equipped with a handset or to models with a telep...

  • Page 185

    188 book toc chapter toc search previous page next page fax problems spots or lines appear on received faxes. • check to see if the phone line is noisy. • check the print head in your machine by making a copy. • check the transmitting machine for a dirty scan glass. The machine dials a number, but f...

  • Page 186: Printer Problems

    189 book toc chapter toc search previous page next page printer problems printer problems symptom cause and solution the printer does not print. • the pc cable is not connected properly. • the pc cable is defective. Swap the cable with one known to work. If necessary, replace the cable. • if the pc ...

  • Page 187

    190 book toc chapter toc search previous page next page printer problems half of the printed page is blank. • the page layout is too complex. Simplify the page layout, and remove any unnecessary graphics from the document. • the page orientation setting may be incorrect. Change the page orientation ...

  • Page 188

    191 book toc chapter toc search previous page next page printer problems the paper constantly jams. • there is too much paper in the automatic paper feeder (apf). Remove some of the paper from the apf. If printing onto transparencies, or labels, insert them one at a time in the manual paper feeder. ...

  • Page 189: Print Quality Problems

    192 book toc chapter toc search previous page next page print quality problems print quality problems symptom cause and solution light or blurred characters. • you may be using draft quality or normal quality mode. Try using high 1200 dpi print quality mode. • the print cartridge may be running out ...

  • Page 190

    193 book toc chapter toc search previous page next page print quality problems characters with white lines • the print cartridge may be running out of ink. Replace the print cartridge. The status monitor shows the amount of ink left in the cartridge. • remove and reinstall the print cartridge. See r...

  • Page 191

    194 book toc chapter toc search previous page next page print quality problems printed color does not match screen colors. • the color print cartridge has run out of one or more inks. Install a new cartridge. See replacing the ink cartridge . • the print head may need cleaning. See print cartridge n...

  • Page 192

    195 book toc chapter toc search previous page next page print quality problems printer seems to be printing, but no characters are printing. • check the print cartridge. Tape may be covering the ink nozzles of the print cartridge. • the print cartridge may be out of ink. Replace with a new one. See ...

  • Page 193: Paper Feeding Problems

    196 book toc chapter toc search previous page next page paper feeding problems paper feeding problems symptom cause and solution paper is jammed during printing. • clear the paper jam. See paper jams while the machine is printing . Paper sticks together. • ensure there is not too much paper in the a...

  • Page 194

    197 book toc chapter toc search previous page next page paper feeding problems paper skews or buckles • ensure there is not too much paper in the apf. Depending on the thickness of your paper, the apf can hold up to 100 sheets of paper. • make sure the paper guide does not cause the paper to bow in ...

  • Page 195: Scanning Problems

    198 book toc chapter toc search previous page next page scanning problems scanning problems symptom cause and solution you cannot scan a document into memory. • make sure you load the document to be scanned in the document tray. • there may not be enough available memory to hold the document you wan...

  • Page 196

    199 book toc chapter toc search previous page next page scanning problems the following message appears on the computer screen: there is no document or the document is loaded improperly. Insert the document properly and try again. • insert the document properly and push it down until the machine gri...

  • Page 197: Chapter 8

    200 book toc chapter toc search previous page next page chapter 8 maintenance click on one of the following topics or use the search button on the left. Clearing memory cleaning the document scanner managing the ink cartridges tips for your ink cartridges print cartridge nozzle test cleaning the pri...

  • Page 198: Clearing Memory

    201 book toc chapter toc search previous page next page clearing memory clearing memory you can selectively clear information stored in your machine’s memory. 1. Press the menu button, then press the 0 + 5 buttons on the keypad. Then press the start button. 2. Memory clear item (1-4) appears briefly...

  • Page 199

    202 book toc chapter toc search previous page next page cleaning the document scanner cleaning the document scanner to keep your machine working properly, occasionally clean the white roller, automatic document feeder (adf) rubber, and the scanning glass. If they are dirty, documents sent to another...

  • Page 200

    203 book toc chapter toc search previous page next page cleaning the document scanner 3. Disassemble the white roller as follows: a) both ends of the white roller have plastic bushings that are used to secure the roller in the machine. Pull the two bushings slightly inward (a). B) rotate the bushing...

  • Page 201

    204 book toc chapter toc search previous page next page cleaning the document scanner 5. Using a cotton swab or a soft dry cloth, clean the adf rubber pad..

  • Page 202

    205 book toc chapter toc search previous page next page cleaning the document scanner 6. Carefully wipe the scanning glass with a soft, dry cloth. If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry cloth. Be very careful not to scratch the glass surface. Cautio...

  • Page 203

    206 book toc chapter toc search previous page next page cleaning the document scanner 7. Replace the roller by performing steps one and two in reverse order. 8. Close the control panel firmly until it clicks into place..

  • Page 204

    207 book toc chapter toc search previous page next page managing the ink cartridges managing the ink cartridges tips for your ink cartridges to get the maximum benefit from your ink cartridges: • do not remove a ink cartridge from its packaging until you are ready to install it. • do not refill the ...

  • Page 205

    208 book toc chapter toc search previous page next page managing the ink cartridges print cartridge nozzle test you should test the print cartridge when the print is not clear or image information is missing. The problem may be caused by blocked nozzles on the ink cartridge. The nozzle test cleans t...

  • Page 206

    209 book toc chapter toc search previous page next page managing the ink cartridges to clean the nozzles from your pc: in windows 95/98: 1. Go to start, programs, xerox workcentre 490cx. 2. Select xerox workcentre 490cx control program. 3. The control program window opens. Note: for windows nt 4.0, ...

  • Page 207

    210 book toc chapter toc search previous page next page managing the ink cartridges note: there are minor differences in the appearance of the cartridges tab between windows 95/98 and windows nt 4.0. Examine the test pattern. The example below shows a test pattern of all nozzles functioning correctl...

  • Page 208

    211 book toc chapter toc search previous page next page managing the ink cartridges if the bottom line shows improvement, rerun this test. If improvement continues, rerun the test. If all nozzles are not printing after running the test three times, continue with step 5. 5. If print quality does not ...

  • Page 209

    212 book toc chapter toc search previous page next page managing the ink cartridges if you are cleaning a color ink cartridge, be especially careful to wipe the nozzles in only one direction so the colors do not mix. 3. Allow the copper-colored area to dry, then reinstall the ink cartridge and repea...

  • Page 210

    213 book toc chapter toc search previous page next page managing the ink cartridges cleaning the cartridge carrier contacts 1. Press the menu button, then press the 1 + 2 buttons on the keypad. Press the start button. Press the up and down button until clean head ? Appears in the lcd display 2. Open...

  • Page 211

    214 book toc chapter toc search previous page next page managing the ink cartridges 3. Unplug the power cord from the electrical outlet or the rear of the machine. 4. Remove the ink cartridges..

  • Page 212

    215 book toc chapter toc search previous page next page managing the ink cartridges 5. Use a clean, lint free, dry cloth to clean the ink cartridge carrier contacts inside the printer. 6. Reinstall the ink cartridge. 7. Close the control panel and the cartridge compartment cover. 8. Plug the power c...

  • Page 213

    216 book toc chapter toc search previous page next page managing the ink cartridges replacing the ink cartridge the ink cartridge includes the ink supply and the print head. Each time you replace the ink cartridge, you are replacing the print head as well. When you notice the print becomes light or ...

  • Page 214

    217 book toc chapter toc search previous page next page managing the ink cartridges 6. The lcd displays cartridge changed? No. Select the desired action item using the up and down buttons. 7. Press the start button. 8. Select the replaced cartridge type using the up and down buttons. If the replaced...

  • Page 215

    218 book toc chapter toc search previous page next page managing the ink cartridges cartridge alignment you should print the cartridge alignment test if vertical lines or characters appear crooked. The cartridge alignment test will straighten the vertical lines. To align the cartridge from your pc: ...

  • Page 216

    219 book toc chapter toc search previous page next page managing the ink cartridges 3. The printer feeds a sheet of paper and prints the alignment test pattern. Examine the test print. If the vertical lines are straight, no adjustment is needed. If the lines are not straight, select the number in wh...

  • Page 217

    220 book toc chapter toc search previous page next page managing the ink cartridges to run the arrange alignment: 1. Press the menu button, then press the 1 + 2 buttons on the keypad. Press the start button. The display indicates self test ?. 2. Press the down button. Arrange alignment ? Appears in ...

  • Page 218

    221 book toc chapter toc search previous page next page managing the ink cartridges the letter a located on the right end of the lower line in the display corresponds to alignment test pattern a. The range of numbers bracketed in the center of the display indicates the range of valid pattern selecti...

  • Page 219

    222 book toc chapter toc search previous page next page managing the ink cartridges 13. Press the up and down button to confirm your selection. The lcd panel updates and the setup screen for the alignment f test pattern is displayed. 14. Using the number keypad, enter the number of the line which ap...

  • Page 220

    223 book toc chapter toc search previous page next page adf rubber retard pad replacement adf rubber retard pad replacement after about one year of operation, or if you have multiple pages scanning at one time, your retard pad will become worn and may impair the performance of the document feeder. F...

  • Page 221: Appendix A

    224 book toc chapter toc search previous page next page appendix a specifications, safety and regulatory, telephone connectivity click on one of the following topics, or use the search button to the left. Specifications fcc regulations send header requirements data coupler information radio frequenc...

  • Page 222: Specifications

    225 book toc chapter toc search previous page next page specifications specifications applicable line public switched telephone network (pstn) or behind pabx (fcc part 68 2-wire compliant) compatibility itu group 3 fax data coding mh/mr/mmr (itu-t-t4) modem speed 14400/12000/9600/7200/4800/2400 bps ...

  • Page 223

    226 book toc chapter toc search previous page next page specifications color ink cartridge yield about 240 sheets (@ 15% ink coverage on letter/ a4 paper) source document output tray 50 sheets (20 lb or 75 g/m 2 ) lcd 16 characters x 2 lines dimension (w x d x h) 438 x 350 x 201 mm (without handset)...

  • Page 224

    227 book toc chapter toc search previous page next page specifications printing resolution 600 x 600 dpi 1200 x 1200 dpi (addressable) scanning resolution (fax) – horizontal x vertical standard: 203 x 98 dpi fine: 203 x 196 dpi super fine: 300 x 300 dpi scanning resolution (scanner) 300 x 600 dpi op...

  • Page 225: Fcc Regulations

    228 book toc chapter toc search previous page next page fcc regulations fcc regulations send header r equirements federal communications commission (fcc) regulations require all persons within the united states who send any message via a facsimile machine to include an identifying message in the tra...

  • Page 226

    229 book toc chapter toc search previous page next page fcc regulations ask your local telephone company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can severely damage telephone company equipment. You, not xerox, assume all responsibility and/or...

  • Page 227

    230 book toc chapter toc search previous page next page fcc regulations ! Inform you of your right to bring a complaint to the fcc under fcc rules. The telephone company may make changes to its communications facilities, equipment, operations, or procedures. Such action must be reasonable, required ...

  • Page 228

    231 book toc chapter toc search previous page next page fcc regulations ! Reorient or relocate the receiving antenna. ! Increase the separation between the equipment and receiver. ! Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ! Consult th...

  • Page 229

    232 book toc chapter toc search previous page next page fcc regulations repairs to certified equipment should be made by an authorized canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the tele...

  • Page 230: For Xerox Europe

    233 book toc chapter toc search previous page next page safety and legal requirements for xerox europe safety and legal requirements for xerox europe approvals and certification the ce marking applied to this product symbolises xerox ltd declaration of conformity with the following applicable direct...

  • Page 231

    234 book toc chapter toc search previous page next page safety and legal requirements for xerox europe warning: this product is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations. Any unauthorised alteration which includes the addition of ...

  • Page 232

    235 book toc chapter toc search previous page next page safety and legal requirements for xerox europe do not use this product near water, wet locations, or outdoors. Do not place this product on an unstable cart, stand, or table. The product may fall, causing personal injury or serious damage to th...

  • Page 233

    236 book toc chapter toc search previous page next page safety and legal requirements for xerox europe never push objects of any kind into the slots of the product as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock. Never spill liquid of any ...

  • Page 234

    237 book toc chapter toc search previous page next page safety and legal requirements for xerox europe the electricity at work regulation (in england and wales) uk only electricity at work regulations: the electricity at work regulation 1989 came into force in england and wales on the 1 april 1990. ...

  • Page 235

    238 book toc chapter toc search previous page next page safety and legal requirements for xerox europe question: what is the electricity at work regulation? Answer: the electricity at work regulation 1989 came into force in england and wales on the 1 april 1990. This 1989 regulation places a duty on...

  • Page 236

    239 book toc chapter toc search previous page next page safety and legal requirements for xerox europe xerox europe customer service engineers ensure xerox equipment is serviced and maintained to exacting xerox safety standards. If you would like your xerox equipment to be serviced and maintained to...

  • Page 237

    240 book toc chapter toc search previous page next page safety and legal requirements for xerox europe question: i require records of all tests. Answer: after safety testing, your xerox europe customer service engineer will provide you with a certificate which details the results of all tests comple...

  • Page 238: Certification

    241 book toc chapter toc search previous page next page certification certification certification to 1999/5/ec radio equipment & telecommunications terminal equipment directive this xerox product has been self-certified by xerox for pan-european single terminal connection to the analogue public swit...

  • Page 239

    242 book toc chapter toc search previous page next page certification the product may be configured to be compatible with other country networks. Please contact your xerox representative if it needs to be reconnected to another country’s network. There are no user-adjustable settings in the product....

  • Page 240

    243 book toc chapter toc search previous page next page telephone connectivity guidelines telephone connectivity guidelines this section will help you connect and set up your workcentre 490cx with several different telephone accessories. The install guide and quick reference guide cover the most com...

  • Page 241

    244 book toc chapter toc search previous page next page telephone connectivity guidelines the workcentre telephone connectors there are two telephone connectors on the side of the workcentre. They are: • line • ext line is always the direct connection to your telephone wall outlet. Ext is used for o...

  • Page 242

    245 book toc chapter toc search previous page next page telephone connectivity guidelines to use your workcentre as a stand-alone fax machine without a pc plug one end of a telephone cable into the workcentre’s line connector, and the other end into the wall telephone line outlet. The workcentre is ...

  • Page 243

    246 book toc chapter toc search previous page next page telephone connectivity guidelines to use the workcentre connected to a telephone and pc without a fax/ data modem: plug one end of a telephone cable into the workcentre’s line connector, and the other end into the wall telephone line outlet. Pl...

  • Page 244

    247 book toc chapter toc search previous page next page telephone connectivity guidelines or, you may want to leave the receive mode on fax, but increase the number of rings before the workcentre answers the call. At the control panel, press the following keys: menu, 0, 1, start, up arrow 7 times (u...

  • Page 245

    248 book toc chapter toc search previous page next page telephone connectivity guidelines to use the workcentre connected to a telephone (with answering machine) and a pc without a fax/data modem: in this configuration, the answering machine should answer incoming calls. The workcentre will monitor ...

  • Page 246

    249 book toc chapter toc search previous page next page telephone connectivity guidelines to use the workcentre connected to a telephone and a pc with a fax/ data modem: in this configuration, you may have two fax machines; the workcentre and your pc fax/data modem. Plug one end of a telephone cable...

  • Page 247

    250 book toc chapter toc search previous page next page telephone connectivity guidelines if you do not want the workcentre to answer the phone, set the receive mode to tel. At the control panel, press the receive mode button (until tel displays). Consult your pc fax/data modem documentation to dete...

  • Page 248

    251 book toc chapter toc search previous page next page telephone connectivity guidelines to use the workcentre connected to a telephone (with an answering machine) and a pc with a fax/data modem: in this configuration, you have two fax machines; the workcentre and your pc fax/data modem. In additio...

  • Page 249

    252 book toc chapter toc search previous page next page telephone connectivity guidelines the answering machine will answer incoming calls, but the workcentre will take over if the incoming call is a fax. Set the workcentre’s receive mode to ans/fax. At the control panel, press the receive mode butt...

  • Page 250

    253 book toc chapter toc search previous page next page telephone connectivity guidelines to use the workcentre connected to a telephone and a pc with a fax/ data modem that has voice mail capabilities: in this configuration, you have two fax machines; the workcentre and your pc fax/data modem. In a...

  • Page 251

    254 book toc chapter toc search previous page next page telephone connectivity guidelines at the workcentre, set the receive mode to tel. At the control panel, press the receive mode button (until tel displays). Consult your pc fax/data modem documentation for answer mode and other settings..

  • Page 252: Appendix B

    255 book toc chapter toc search previous page next page appendix b glossary term definition ans/fax mode to use this mode, you must have an answering machine attached to the ext jack on the side of the machine. In ans/fax mode, the machine automatically answers the phone call. If the machine detects...

  • Page 253

    256 book toc chapter toc search previous page next page contrast this refers to the difference or contrast between light and dark areas of an image. There is a contrast button on the control panel, to increase or decrease image contrast on printed sheets. Dial mode you can select the type of phone l...

  • Page 254

    257 book toc chapter toc search previous page next page drpd distinctive ring pattern detection abbreviation. This is a telephone company service that lets you use a single phone line to answer several different phone numbers. Dual job your machine can perform more than one function at the same time...

  • Page 255

    258 book toc chapter toc search previous page next page forced memory when this feature is turned on, all documents will be automatically scanned into memory before transmission. This eliminates the waiting time between faxes. Handset cradle the handset cradle is the unit on the side of the machine ...

  • Page 256

    259 book toc chapter toc search previous page next page mb megabyte. A measure of memory storage capacity. Mm millimeter. A unit of length. Mmddyyyy this expression refers to monthdayyear in an eight digit format. On-hook dial this allows dialing a telephone number without using the telephone. Best ...

  • Page 257

    260 book toc chapter toc search previous page next page redial when you press the redial button, the machine automatically begins to send the document that is loaded in the document tray, using the phone number previously dialed. Redial interval this refers to the period of time before an automatic ...

  • Page 258

    261 book toc chapter toc search previous page next page system id the system id consists of your telephone number (up to 20 digits and pauses) and name (up to 40 characters). Speed dial you can dial a telephone number with one touch of the button using pre-stored telephone numbers in memory. System ...