Xerox WorkCentre 5022 User Manual - page 275
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-1
13
Problem Solving
This chapter provides possible solutions to various problems you may encounter with the machine.
Troubleshooting
Follow the troubleshooting procedures below to solve problems.
If the error is not resolved even after following the above procedure, contact our Customer Support
Center.
Problem
Cause/Action
The machine does not work properly.
Refer to
Machine Problems
on page 13-2.
A message is displayed.
For information on paper jams, refer to
Paper
Jams
on page 13-46.
For information on document jams, refer to
Document Jams
on page 13-55.
Refer to
Error Codes
on page 13-32.
The image quality is poor.
Refer to
Image Quality Problems
on page 13-6.
Trouble during copying
Refer to
Copying Problems
on page 13-12.
Trouble during printing
Refer to
Printer Problems
on page 13-15.
Trouble during faxing
Refer to
Fax Problems
on page 13-17.
Trouble during scanning
Refer to
Scan Problems
on page 13-20.
Network problems
Refer to
Network Related Problems
on page 13-
25.