Xerox WorkCentre 5022 User Manual - page 282
Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-8
Symptom
Possible cause
Remedy
The printout is
light (faded,
unclear).
The paper is damp.
Replace the paper with new paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
on
page 12-7.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to
Replacing the Toner Cartridge
on
page 12-3.
Black spots
appear in copies.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
on
page 12-7.
Black or colored
lines appear in
printouts.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge
on
page 12-7.
The narrow glass strip is
dirty.
Clean the narrow glass strip.
Refer to
Cleaning the Document Presser and
the Narrow Glass Strip
on page 12-13.