Xpressivo XEMS1 User Manual - Troubleshooting
Troubleshooting
Check plug, main switch, and household circuit breaker.
Make sure the capsule properly positioned, capsule slot not
obstructed, brewing chamber cover properly closed, water tank
filled and properly placed.
Preheat (hot water without capsule), descale if necessary.
Scale has built up in the machine, descale the machine.
• Remove steam nozzle and clean, descale if necessary.
• The milk is too hot or contains excessively high percentage of fat.
Use fresh cold milk (max. 3.5% fat).
• Check the COFFEE/STEAM knob position.
• The milk used is too hot, off, or contains an excessively.
high percentage of fat. Use fresh cold milk (max.3.5 % fat).
• The steam wand is dirty. Clean it if necessary.
• Scale has built up in the machine, descale the machine.
Repeat the procedure. Make sure the water tank is filled and
properly placed.
Position capsule correctly.
If leakage continues, contact Xpressivo.
The selector knob was moved too quickly between STEAM and
COFFEE. Move the selector knob to OFF and wait for five seconds.
Then move the selector knob to COFFEE.
Capsule area leaking
(water in capsule container)
Indicator light flashes blue and red
and no buttons will work
Noisy pump
Milk does not froth
No hot water/steam
Coffee comes out slowly, in drips
Coffee not hot enough
No coffee dispensed
On/Off Switch not on
Solution
Problem
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