Yamaha CRW2200SX Series Owner's Manual - page 34
Troubleshooting
25
● Can you open the disc tray after attempting to restart the computer?
Close all application programs, restart the computer, and press the eject button on
the drive’s front panel.
● Disconnect the SCSI cable from the CRW2200SX drive but leave the AC adapter
connected, and press the eject button.
● Manually open the disc tray as a last resort. (→P. 22)
If this trouble occurs frequently, the drive’s spring-loaded mechanism may be
damaged. Consult your nearest Yamaha dealer for repair.
The disc keeps being ejected.
● Has the disc been placed on the disc tray correctly?
If not, place the disc properly and close the disc tray.
● Has dust or dirt collected on the disc surface?
If so, clean the disc surface using an air spray or by wiping using a lint-free cloth.
Remember to wipe the surface from the center of the disc to the edge.
Be careful not to scratch it.
● Does the drive accept other discs (audio CD, CD-ROM, blank CD-R disc, etc.)?
If the drive does not accept a specific disc, the disc itself must be the problem.
Check for scratches, warping, or other reasons. If the drive does not accept any
disc, consult your nearest Yamaha dealer for repair.
The drive does not operate correctly.
● Is the disc compatible with the CRW2200SX drive? (→P. 32)
Even if the disc is of a type compatible with the CRW2200SX drive, some
varieties of discs may still be unreadable on it. However, blank discs cannot be
played.
● Has dust or dirt collected on the disc surface?
If so, clean the disc surface using an air spray or by wiping using a lint-free cloth.
Remember to wipe the surface from the center of the disc to the edge.
Be careful not to scratch it.
● For Macintosh users
If extension files supporting the drive are not installed, the disc cannot be
mounted or read.
Extension files are included in the CD writing software.
For details, refer to the documentation that came with your CD writing software.
● Is the terminator of the last device in the SCSI chain set to ON, or, if it has no
built-in termination, has a terminator been attached? (→P. 13)
● Does your computer have several different CD writing software installed?
If you use two or more CD writing software simultaneously, the behavior of the
drive can become unpredictable.