Zareba G550 Installation Manual - Maintenance And
37
SMART SYSTEMS FOR ACCESS CONTROL
MAINTENANCE AND
TROUBLESHOOTING GUIDE
Preventive Maintenance
• Using a clean, dry cloth, wipe the gate opener shaft,
then apply a silicone spray. The silicone spray will re-
duce friction in extreme temperature ranges and help
your gate opener (actuator) operate smoothly. Do this
every 4–6 weeks.
• Regularly check gate hinges to make sure gate is
swinging smoothly and freely. Grease hinges if needed.
• Check your installation periodically, as hardware and
posts will shift. Brackets may need to be adjusted or
hardware may need to be tightened.
• Maintain the area around your gate. Keep the area free
of objects that can prevent the gate from swinging
freely.
Troubleshooting
The gate will not open or close.
1. If applicable, ensure the 18 VAC transformer is still
plugged into the 110 VAC source.
2. Open the control box cover, and:
a) Observe if the green STATUS light is blinking once
per second. If blinking faster than once per second,
the battery is not charged. The battery can be
charged in one of two ways:
1) Disconnect the battery from the control board,
and hook up to a 2-amp battery charger; 2) Ensure
battery and AC power are properly connected–do
not operate the gate for four hours to allow the
battery to charge.
b) If the green STATUS light is not lit at all, then check
the fuse and verify the battery connections. If it is
still not lit, replace the battery.
c) Check the power switch.
d) Verify the wires connected to VAC, SOLAR (if appli-
cable), OPENER 1, OPENER 2 (if applicable),
CYCLE, SAFETY, EXIT, SHADOW, and RECEIVER ter-
minals are not loose.
3. Verify the 15 amp fuse is not blown.
4. If steps 1 – 3 do not reveal an existing problem,
please contact customer service.
The gate stops without reaching the fully closed
position.
1. Verify the gate frame is not experiencing an obstruc-
tion, and the gate hinges are not binding.
2. The stall force may be too sensitive. Increase the
force by turning the potentiometer about five
degrees in a clockwise direction. Close the gate again
and determine if the problem still exists. Continue
this process until the trouble is corrected. CAUTION:
Increasing the stall force too much will decrease the
obstruction protection.
3. Reset the gate opener system by placing the ON/OFF
switch in the OFF position for five seconds then:
a) Open the gate to a fully opened position.
b) Close the gate again to determine if the problem
still exists.
c) If the gate stops before fully closing, return the
gate to fully opened position and follow the steps
outlined earlier in the manual, “setting the closed
limit.” If this procedure does not correct the cur-
rent problem proceed to
step 4.
4. Open the control box cover, and:
a) Observe if the green STATUS light is blinking once
per second. If blinking faster than once per second,
the battery is not charged. The battery can be
charged in one of two ways:
1) Disconnect the battery from the control board,
and hook up to a 2-amp battery charger; 2) Ensure
battery and AC power are properly connected–do
not operate the gate for four hours to allow the
battery to charge.
b) If the green STATUS light is not lit at all, then check
the fuse and verify the battery connections. If it is
still not lit, replace the battery.
c) Verify the wires connected to VAC, SOLAR (if appli-
cable), OPENER 1, OPENER 2 (if applicable),
CYCLE, SAFETY, EXIT, SHADOW, and RECEIVER ter-
minals are not loose.
5. If steps 1 – 4 did not solve the problem, please call
customer service.