ZBoost YX645 User Manual - page 11
zBOOST® YX645 USER GUIDE
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zBOOST® YX645 USER GUIDE
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Frequently Asked Questions
What can I expect my cell phone signal range and strength to be inside my home or office?
Th
e closer you are to the base, the stronger the signal. Th
is will vary with diff erent conditions. Some of the
conditions that will aff ect the improved coverage area are signal strength outdoors, the type of building
materials in the home, the placement of the unit and the antenna’s proximity to cellular towers.
You can expect that your indoor coverage will be improved. You will be able to make calls where you couldn’t
before. Th
e degree of improvement will depend upon many factors. Th
e intent of zBoost® products are to
bring outside coverage inside. Just as the signal bars move up and down when outside, the boosted signal
will fl uctuate in a similar fashion.
Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal?
Th
e Wi-Ex® unit will not help your WiFi service. Th
is unit is designed to work with wireless PCS and
Cellular phones and devices. Th
e WIFI in your home or offi
ce operates on a diff erent frequency.
Is your product available for international use?
Yes, we have products that work on European frequencies. Our zBoost® YX520-I– Dual band works on
900MHz and 1800Mhz.
We also sell zBoost® ONE YX400-U for UMTS/HSPA devices on the 2100MHz Frequency, a frequency
used for voice and data overseas.
Why isn’t my cell phone indicating more signal with more bars?
You may not always observe more bars that gain on your signal meter because of the signal spreading out
from the antenna. If your phone has a dB meter, 3dB is a signifi cant increase of 2x, 6dB is 4x, and 10dB is
10x. On a four bar phone, one "bar" equals about 10dB.
Th
e increase in signal you will see depends upon:
• Th
e level of signal at the Signal antenna (outdoor)
• Th
e care of the antenna placement (two feet away from metal, adequate antenna separation [15 feet
recommended])
• Th
e signal already present inside (related to building losses)
• Th
e distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly with dis-
tance.)
There are usually several cell phones in use at one time in my home, will your product boost all of our
signals simultaneously?
Th
e zBoost® YX645 is designed to cover multiple signals simultaneously and will allow multiple users to
operate at the same time.
Does the zBoost® work if you have no bars?
No, if no signal is present outdoors zBoost® producs will not work for you. Also, keep in mind if your best
signal is 1 bar at the Signal Antenna, your coverage will be limited to one or two rooms. You could improve
that with an upgraded antenna. (See page iv).
Frequently Asked Questions
Where should I put my Wi-Ex base unit to get the best coverage?
You should install your base unit where you need coverage the most. Th
e Wi-Ex base unit is the component
that amplifi es the signal inside. Th
e coverage is improved in a circular manner from the base unit. Th
e
farther you are away from the base unit, the weaker the signal. Th
e base could be placed in the family room,
the basement, an offi
ce, a bedroom, a home offi
ce or a central location.
Note: if you install the Signal Antenna too close to the Base Unit, the system will shut down (red light will
blink). Th
is is a normal condition for this scenario. It just means that you need to ensure that you have
suffi
cient distance between the 2 antennas; otherwise, it will detect feedback or noise and will automatically
shut down.
Where is the best place to put my Wi-Ex Signal Antenna?
Th
e Wi-Ex signal antenna should be placed at the highest point in your house in order to “catch” the
strongest signal. Th
is location could be in the attic or on the roof. Th
e placement of the Signal Antenna is
very important. It is best to place this in an un-obstructed area. If you install it outside, place it above the
roof line. Or, this antenna can be placed in the area around your home that has the greatest signal strength.
Note: if you install the Signal Antenna too close to the Base Unit, the system will shut down (red light will
appear). Th
is is a normal condition for this scenario. It just means that you need to ensure that you have
proper isolation between the 2 antennas; otherwise, it will detect feedback or noise and will automatically
shut down.
My light is continually blinking
Th
ere are several reason that the zBoost® light could be blinking. Please see the Light Indicator section on
Page 12 for specifi c answers.
Does the zBoost® work on all 3G data?
No, it only works on data that is on 1900 and 800 mHz frequency like iPhones, but not on smartphones
that use 3G on 2100 mHz frequencies.