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Zebra EM 220 Service Manual - Em 220

Summary of EM 220

  • Page 1

    P1007752-014 rev. 1.04 em 220 mobile printer service manual.

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    Rev. 1.04 - 2 - em 220 mobile printer service manual table of contents 1. Proprietary statements ..............................................................................................................................4 1-1 safety precautions........................................................

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    Rev. 1.04 - 3 - em 220 mobile printer service manual 5. Disassembly and exploded view ............................................................................................................36 5-1 disassembly...........................................................................................

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    Rev. 1.04 - 4 - em 220 mobile printer service manual 1. Proprietary statements this manual contains proprietary information of zebra technologies corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary infor...

  • Page 5: Em 220

    Rev. 1.04 - 5 - em 220 mobile printer service manual 1-1 safety precautions 1. Be sure that all of the built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices including: nonmetall...

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    Rev. 1.04 - 6 - em 220 mobile printer service manual 1-2 servicing precaution warning 1: first read the safety precaution section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precaution. Warning 2: an electr...

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    Rev. 1.04 - 7 - em 220 mobile printer service manual 1-3 precaution for electrostatically sensitive devices (esds) 1. Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are called electrostatically sensitive devices (esds); examples include integrated ...

  • Page 8: Em 220

    Rev. 1.04 - 8 - em 220 mobile printer service manual copyrights the copyrights in this manual and the label print engine described therein are owned by zebra technologies corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up ...

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    Rev. 1.04 - 9 - em 220 mobile printer service manual 2. Installation and usage 2-1 battery installation 1) insert the battery on the rear side of the printer, aligning the battery hook properly. 2) push the battery into the slot until a snapping sound is heard. Note as the battery is not charged at ...

  • Page 10: Em 220

    Rev. 1.04 - 10 - em 220 mobile printer service manual 2-2-2 battery holder (optional) usage 1) connect the power cord to the battery charger ② . ① 2) connect the battery charger to the power ① connector of the battery holder . ③ 3) plug the power cord into an electrical outlet. ② 4) insert the batte...

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    Rev. 1.04 - 11 - em 220 mobile printer service manual 2-2-3-2 battery charging 1) fasten batteries via the battery hooks into the quad charger as shown above. 2) push the battery in until a snapping sound is emitted. 3) charging begins as soon as the battery is completely inserted. Batteries are cha...

  • Page 12: Em 220

    Rev. 1.04 - 12 - em 220 mobile printer service manual 2-3 paper installation 1) press the open button to open the paper cover. 2) insert the paper as shown in the image. (remove any remaining core of a fully used paper roll.) 3) ensure that you to align the paper correctly. 4) pull the paper out as ...

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    Rev. 1.04 - 13 - em 220 mobile printer service manual 2-4 belt strap usage 1) insert the belt strap screw into the belt strap hole. 2) use a coin to tighten the belt strap screw as shown in the image. 3) undo the belt strap velcro. 4) fasten the belt strap to a belt. 5) close the velcro as shown in ...

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    Rev. 1.04 - 14 - em 220 mobile printer service manual 2-5 leather case (optional) usage 1) undo the velcro. 2) place the printer into the leather case following the direction shown in the image. 3) close the velcro. 4) affix to a belt using the clip at the rear of the case. Note the clip on the leat...

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    Rev. 1.04 - 15 - em 220 mobile printer service manual 2-6 control panel usage • power button this button is used to turn the printer on and off. When the printer is off, pressing this button for approximately 2 seconds will turn the power on. When the printer is on, pressing this button for approxim...

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    Rev. 1.04 - 16 - em 220 mobile printer service manual 2-7 msr usage 1) press the msr cover to open. 2) insert the card as shown in the image and swipe in the direction of the arrow. (can be done in both directions) 3) when finished using, press the msr cover to close it. Note if the card does not re...

  • Page 17: Em 220

    Rev. 1.04 - 17 - em 220 mobile printer service manual 2-8-2 self-test printout sample boot loader version : ver v2.01 20071005 firmware version : b01.00 std 071108 bluetooth firmware version : 3.0.0 bluetooth bd address : 001901223194 auth. & encry. Are enable connection mode = 2 ===================...

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    Rev. 1.04 - 18 - em 220 mobile printer service manual 2-9 hexadecimal dumping this feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and ...

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    Rev. 1.04 - 19 - em 220 mobile printer service manual 2-10 label printing function 2-10-1 label function setting label paper and black mark paper available at the label mode • setting operations 1) turn on the printer power. 2) open the paper cover and press and hold down the paper feed button for l...

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    Rev. 1.04 - 20 - em 220 mobile printer service manual 2-11 peripherals connection this product can communicate with other devices via bluetooth communication and cable. 2-11-1 bluetooth connection 1) the printer can be connected to devices equipped with bluetooth communication capacity (pdas, pcs, e...

  • Page 21: Em 220

    Rev. 1.04 - 21 - em 220 mobile printer service manual 3. Product specifications 3-1 general specifications note printer specifications are subject to change without notice. Item description model em 220 (refer to 3-2-1 printer classification) processor s3c2410 (arm920t) memory • 29w160 (16mbit flash...

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    Rev. 1.04 - 22 - em 220 mobile printer service manual 3-2 printer specifications 3-2-1 product configurator – em series.

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    Rev. 1.04 - 23 - em 220 mobile printer service manual 3-2-2 printer appearance 3-2-2-1 printer dimensions (mm).

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    Rev. 1.04 - 24 - em 220 mobile printer service manual 3-2-2-2 feature locations 1) front 2) rear cable connection power connection battery belt strap hole interface cap paper cover power button msr cover bt cap (bluetooth download connector) open button paper feed button.

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    Rev. 1.04 - 25 - em 220 mobile printer service manual 3-2-3 other component specifications item description heat element structure 2 heaters/dot number of heat elements 384 dots heat element pitch 8.0 dots/mm (0.125 mm pitch) print width 48 ± 0.2 mm tph average resistance value (r ave ) 176Ω ± 4 % v...

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    Rev. 1.04 - 26 - em 220 mobile printer service manual 3-3 service parts list no. Model name description remark 1 p1002471 kit em220 lwr hsg asy no mcr 2 p1002472 kit em220 lwr hsng asy w/mcr 3 p1002473 kit em220 media cover assy 4 p1002474 kit em220 upr cvr asy no mcr 5 p1002477 kit em220 upper cvr ...

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    Rev. 1.04 - 27 - em 220 mobile printer service manual 3-4 accessories specifications 3-4-1 accessories list no. Model name description remark 1 p1002512 battery pack p1002513 battery charger 2 p1002513-1 battery charger - us 3 p1002514 battery cradle 4 p1002517 power cord - us 5 p1005085 power cord ...

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    Rev. 1.04 - 28 - em 220 mobile printer service manual 3-4-2 accessories appearance 54mm (2.13") 32mm (1.26") 95mm (3.74") • battery charger 28mm (1.1") 70mm (2.76") 70mm (2.76") • battery cradle 14mm (0.55") 43mm (1.69") 55mm (2.17") • battery pack 14mm (0.55") 94mm (3.7") 28mm (1.1") • belt strap •...

  • Page 29: Em 220

    Rev. 1.04 - 29 - em 220 mobile printer service manual 150mm (5.9") 300mm (11.81") 55mm (2.17") • em series quad charger • quad wall mount • quad power cord.

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    Rev. 1.04 - 30 - em 220 mobile printer service manual 3-4-3 p1002513 battery charger item description voltage 100~250vac line frequency 50 / 60hz input current 0.5a max. At 110vac input battery type lithium ion 2 cell charging voltage 8.4vdc output charging current 0.8a ± 10% 3-4-4 p1002514 battery ...

  • Page 31: Em 220

    Rev. 1.04 - 31 - em 220 mobile printer service manual 3-4-7 interface cable for pc 1) p1002521 serial cable connection for pc 2) p1002522 usb cable connection for pc printer side (10pin) (gnd) 1 (n c) 2 (n c) 3 (n c) 4 (n c) 5 (gnd) 6 (gnd) 7 (d+) 8 (d-) 9 (gnd) 10 1 (n c) 2 (d-) 3 (d+) 4 (gnd) host...

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    Rev. 1.04 - 32 - em 220 mobile printer service manual 3) serial / usb signal descriptions pin no. Signal name direction function 1 gnd - ground 2 txd output transmit data 3 rxd input receive data 4 nrts output request to send set high when printer is ready to accept a command or data 5 ncts input cl...

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    Rev. 1.04 - 33 - em 220 mobile printer service manual 4. Hardware 4-1 wiring diagram 1) main board top wiring diagram j6 j6 j8 j8 j1 j1 j2 j2 j3 j3 j9 j9 j4 j4 power jack dc interface connector msr connector head & motor & sensor connector operation pa nel co n n ect o r bluetoo th s p i conn ector ...

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    Rev. 1.04 - 34 - em 220 mobile printer service manual 2) main board bottom wiring diagram j7 j7 battery connector 3) interface connector and bluetooth spi connector interface connector bluetooth spi connector pin no. Function remark pin no. Function remark 1 gnd 1 vcc_3.3v 2 txd (serial) 2 bt_rst 3 ...

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    Rev. 1.04 - 35 - em 220 mobile printer service manual 4-2 block diagram.

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    Rev. 1.04 - 36 - em 220 mobile printer service manual 5. Disassembly and exploded view 5-1 disassembly 5-1-1 remove the battery part name assembly procedure (1) cover lower-m (2) battery 1)remove the (2) battery from the (1) cover lower-m. Caution the main pcb and fpc can be damaged severely if you ...

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    Rev. 1.04 - 37 - em 220 mobile printer service manual 5-1-2 remove the assy-cover upper 6 part name assembly procedure (1) cover lower-m (2)(3) screw (4) assy-cover upper-m (5) rubber-cap bt (6) rubber-cap if 1) loosen four (2)(3) screw from the (1) cover lower-m and then remove the (4) assy-cover u...

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    Rev. 1.04 - 38 - em 220 mobile printer service manual 5-1-3 assy-cover upper 1 5 7 6 3 4 2 2 2 8 part name assembly procedure (1) cover lower-m (2) screw (3) assy-pcb-control (4) ffc (5) button control (6) window led (7) button open (8) sp-button 1) loosen three (2) screw from the (1) cover upper-m ...

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    Rev. 1.04 - 39 - em 220 mobile printer service manual 5-1-4 remove the assy-mechanism 11 33 22 22 22 part name assembly procedure (1) cover lower-m (2) screw (3) assy-mechanism 1) loosen three (2) screw from the (1) cover lower-m and then remove the (3) assy-mechanism..

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    Rev. 1.04 - 40 - em 220 mobile printer service manual 5-1-5 assy-mechanism 11 22 22 33 44 44 55 66 66 66 77 10 10 99 88 11 11 12 12 13 13 13 13 14 14 16 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 23 23 24 24 25 25 25 25 26 26 12 12 15 15 part name assembly procedure (1) basket paper (2) screw (3) ...

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    Rev. 1.04 - 41 - em 220 mobile printer service manual 5-1-6 remove the assy-pcb-main 33 22 11 part name assembly procedure (1) cover lower-m (2) screw (3) assy-pcb-main 1) loosen the (2) screw from the (1) cover lower-m and then remove the (3) assy-pcb-main..

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    Rev. 1.04 - 42 - em 220 mobile printer service manual 5-1-7 remove the assy-msr 11 22 22 33 part name assembly procedure (1) cover lower-m (2) screw (3) assy-msr 1) loosen two (2) screw from the (1) cover lower-m and then remove the (3) assy-msr..

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    Rev. 1.04 - 43 - em 220 mobile printer service manual 5-1-8 assy-msr 11 22 22 33 55 44 44 66 77 88 99 10 10 10 10 12 12 13 13 11 11 part name assembly procedure (1) housing msr (2) scrw (3) head msr (4) screw (5) cover msr (6) screw (7) housing toggle (8) arm toggle (9) sp-toggle (10) e-ring (11) sh...

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    Rev. 1.04 - 44 - em 220 mobile printer service manual 5-1-9 remove the assy-cover lower 11 22 22 33 55 44 77 66 88 part name assembly procedure (1) cover lower-m (2) screw (3) holder pivot-l (4) sp-pivot-l (5) holder pivot-r (6) sp-pivot (7) sh-pivot (8) assy-cover paper 1) loosen two (2) screw from...

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    Rev. 1.04 - 45 - em 220 mobile printer service manual 5-1-10 assy-cover paper part name assembly procedure (1) cover paper (2) screw (3) window paper (4) screw (5) protector pe (6) sh-rubber roller (7) gear feeding (8) label-paper 1) loosen two (2) screw from the (1) cover paper and then remove the ...

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    Rev. 1.04 - 46 - em 220 mobile printer service manual 5-2 exploded view 5-2-1 em 220 without msr.

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    Rev. 1.04 - 47 - em 220 mobile printer service manual 5-2-2 em 220m with msr.

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    Rev. 1.04 - 48 - em 220 mobile printer service manual 6. Adjustments and maintenance 6-1 printer cleaning if the interior of the printer is dusty, print quality can decline. In such a case, follow the instructions below to clean the printer. Caution • make sure to turn the printer power off prior to...

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    Rev. 1.04 - 49 - em 220 mobile printer service manual 7. Troubleshooting every undesired outcome can be investigated with fault tree analysis which is one of rca (root cause analysis). Fault tree analysis is a graphical representation of the major faults or critical failures associated with a produc...

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    Rev. 1.04 - 50 - em 220 mobile printer service manual 7-2 printing trouble e2-1 : mcu failure e2-2 : tph failure e2-3 : battery is almost exhausted e2-4 : tph becomes aged.

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    Rev. 1.04 - 51 - em 220 mobile printer service manual 7-3 msr operation e3-1 : poor msr head of assembly e3-2 : wrong setting value e3-3 : card failure e3-4 : msr head failure e3-5 : main pba failure.

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    Rev. 1.04 - 52 - em 220 mobile printer service manual 7-4 diagnostic (self-test / hexa-decimal dump) e4-1 : regulator failure e4-2 : mistake for choosing a cable e4-3 : failure in the setting up parameter e4-4 : main pba failure e4-5 : mechanism ass’y failure.

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    Rev. 1.04 - 53 - em 220 mobile printer service manual 7-5 communication interface e5-1 : mistake for choosing a cable e5-2 : failure in the setting up parameter e5-3 : rejected by security (connection mode 1) e5-4 : rejected by security (invalid pin code).