Zebra MZ series Quick Start Manual - page 2
Area
Method
Interval
Printhead
Use a Zebra cleaning pen or a
70% isopropyl alcohol solution
on a cotton swab to clean the
print elements from end to end
(the print elements are located
in the thin gray line on the
printhead).
After every five rolls of
media (or more often, if
needed)
Platen
Rotate the platen roller and
clean it thoroughly with a
Zebra cleaning pen or a 70%
isopropyl alcohol solution and
a cotton swab.
Tear bar
Clean thoroughly with a
Zebra cleaning pen or a 70%
isopropyl alcohol solution and
a cotton swab.
Exterior
Water dampened cloth
As needed
Media
Compartment
Interior
Brush/air blow.
After every five rolls of
media (or more often, if
needed)
Belt Clip (standard on all
printers)
To use: hook the clip over
your belt and ensure that the
clip is securely attached to the
belt. The belt clip will pivot to
allow you to move freely while
wearing the Printer.
Cleaning the Printer
Wearing the Printer
Adjustable Shoulder Strap (Accessory Kit)
Refer to figure below. Secure each end of the shoulder strap by looping through
the slots on the belt clip and securing with the buckle.
Troubleshooting Topics
1. No power:
• Ensure you press and hold the Power switch until the Power light
comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding on the
sides of the compartment.
3. Poor or faded print
• Clean printhead.
• Check battery for possible damage. Recharge or replace as
necessary.
• Check quality of media.
4. Partial or missing print:
• Check media alignment.
• Clean printhead.
• Ensure Media Cover is properly closed and latched.
5. No print:
• Replace battery.
• Check cable to terminal.
• (Wireless units only) Restore wireless connection.
6. Reduced battery life:
• Check battery date code — if battery is one to two years old,
short life may be due to normal aging.
• Recharge or replace battery.
7. Flashing Amber indicator:
• Check that media is loaded and that printhead is closed and
securely latched.
• If media is present and latch is closed, indicates that no
application is present or application is corrupted. Program must
be re-loaded.
8. Communication Error:
• (Wireless units only) Check that media is loaded, head is closed
and blue communication link light is on.
• Replace cable to terminal.
9. Label Jam:
• Open media cover.
• Generously apply alcohol to Printer in area of jammed label.
10. Battery Pack Is Hard to Install
• Do not force the battery into place. Verify you have not pinched
any wires between the battery and the printer.
• Verify you are plugging the battery connector into the printer
correctly.
.
Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions and their sta-
tus. Check the indicator status, then refer to the Troubleshooting topic
referenced in the chart.
Function
Indicator
Color
Indicator Status:
Steady
Indicator Status:
Blinking
Troubleshooting
Topic
Power
Green
Indicates printer is
on and battery con-
dition is OK to use.
Blinking signifies
Low Battery
3
Charger
Amber/
Green
Off indicates battery
is not charging. Am-
ber indicates battery
is charging. Green
indicates battery is
charged.
N/A
1,6,10
Error
Amber
Off indicates no er-
ror condition
No media or media
door is open.
Application may
be missing or cor-
rupted
2,4,7,9
Commu-
nications
Blue
Cable/IrDA:N/A
Data is being re-
ceived
5,8
Bluetooth: Printer
has paired with
another Bluetooth
device.
Data is being re-
ceived
5,8
802.11g: Radio is
associated with a
WLAN
Radio is trying to
associate with a
WLAN.
5,8
Note • Twelve packs of approved cleaning pens are available from Zebra as p/n AN11209-1.
Caution • To avoid possible personal injury or damage to the Printer, never insert any pointed or
sharp objects into the Printer.
Connecting the Printer
Connect With a Cable
Refer to the Label Vista™ application on the Internet at
http://www.zebra.com for help on setting
up the Printer.
If you are connecting to a PC you may need to install the Zebra Universal Driver available on the
Internet at :
http://www.zebra.com.
Connect by Radio
Refer to the Wireless Quick Start Guide on the Internet at
http://www.zebra.com for help on set-
ting up your wireless printer.
Terminal
or PC
Resetting an MZ Series Printer
If the printer has locked up and is not responding to any operator inputs or external commands, ei-
ther from a connected terminal or from a linked LAN, you can perform a forced reset as follows:
1. Open the media compartment and remove any media.
2. Press the Feed button and hold it approximately ten seconds until the Power, Communications and
Error indicators turn off and stay off.
3. After the three indicators turn off wait ten more seconds and press the Power button. The Printer
will restart and normal operation can resume.
Communications Cable
to Terminal
USB Port
Tear Bar
Printhead
Elements
Platen Surface
Media
Compartment
Clip Printer to
belt
Thread the free end of the
shoulder strap through one
of the slots on the belt clip
Thread the free end of the shoulder
strap through the buckle and pull tight
to adjust.
Do the same procedure on the other
end of the strap in the remaining slot
on the belt clip.
Once the shoulder strap is secured,
slide the buckle away from or
towards the Printer until you
achieve the desired length.
Terminal
with wireless
communications
ability
MZ Series
Printer with
wireless option
Hold Buckle
Pull Strap here
to lengthen
Pull Strap here
to shorten