3i Corporation Pegasus NX User Manual

Other manuals for Pegasus NX: User Manual, Installation Manual

Summary of Pegasus NX

  • Page 1

    All trademarks belong to 3i-corporation or its affiliated and subsidiary companies, all rights reserved. User manual ©2013 3i-corporation. All rights reserved. ™ nx.

  • Page 3

    Iii table of contents introduction ................................................................................................................ 1 scope ...................................................................................................................................................

  • Page 4

    Iv usb mini b port ............................................................................................................................................. 19 remote configuration alteration and firmware update ................................................................................. 19...

  • Page 5

    1 introduction scope this user manual is aimed in providing detailed information and complete listing as a reference to pegasus™ nx and troubleshoot related issues. Audience this user manual is intended for end users who are not familiar with pegasus™ nx. Individuals involved in device troubleshooti...

  • Page 6

    2 text conventions begin instruction: to begin a procedure under any topic. Use a numbered list for points under procedure. Note: provides a message or reminder related to a topic or section. Warning: information provided under this section must be followed. Several different sources of power can be...

  • Page 7

    3 overview about the user manual this user manual is to describe the general information related to pegasus™ nx along with technical specifications, woking process of the device and how to troubleshoot it during any issue. This user manual also describes the various conditions and functionalities of...

  • Page 8

    4 technical specifications power supply 1 input voltage range 9vdc – 15vdc 2 maximum current 450ma battery 1 battery type lithium-polymer capacity: 2000mah 2 battery backup upto 6 hours depending on network conditions processor 1 cpu arm 32bit cortex-m3 2 speed 32mhz ethernet 1 network standard ieee...

  • Page 9

    5 gsm/gprs 1 modem quad-band egsm 850 / 900 / 1800 / 1900 mhz 5 sim card holder dual sim support 2 protocol support tcp/ip or udp/ip 6 antenna: impedance 50 Ω 3 antenna type external dipole antenna module (dam) 7 antenna: peak gain 2.0 dbi 4 antenna: frequency range 824-960mhz,1710- 2170mhz 8 antenn...

  • Page 10

    6 virtual telephone line output 1 constant current source for alarm panel 25ma, 20v telephone line connection 1 maximum telephone line voltage detection 100vac, 48vdc 2 minimum telephone line voltage detection 3vdc pgms 1 3 pgms- open collector type supporting 300ma sink current per pgm 2 1 pgm- spd...

  • Page 11

    7 usb 1 usb 2.0 device interface mini b usb 3 usb full speed 12 mbit/s 2 use for configuration, firmware upgradation and to view debug messages tamper switch 1 tamper type internal 2 use to trigger an event on unauthorized enclosure opening leds 1 power on status first led from top to indicate the p...

  • Page 12

    8 board dimensions 1 length 82mm 3 thickness 1.6mm 2 width 80mm 4 number of layers of pcb four enclosure dimensions 1 length 112mm 3 height 4.2mm 2 width 112mm.

  • Page 13

    9 how does pegasus™ nx work? Pegasus™ nx acts as a communicator between the alarm panel that follows contact id protocol and the monitoring station. Alarm panel event transmission is possible via ethernet tcp/ip network, wi-fi, and/or gprs. The device is interfaced between the alarm panel and the te...

  • Page 14

    10 pegasus™ nx features telephone line cut off detection pegasus™ nx is built-in telephone line cut off detector. This feature enables the device to detect telephone line cut off and send occurrences to the zeus™ server. To use this feature, in the pegasus™ studio – configuration tool, enable teleph...

  • Page 15

    11 alarm panel return cut off detection pegasus™ nx is built-in alarm panel return cut off detector. This feature enables the device to detect alarm panel return cut off and send occurrences to the zeus™ server. To use this feature, in the pegasus™ studio – configuration tool, enable detect alarm pa...

  • Page 16

    12 dual sim cards support pegasus™ nx is built-in dual sim card holder. The dual sim card holder allows you to insert two sim cards. You can use two sim cards from the same or different service provider(s). These two sim cards assist in gsm communication and have multiple functions: o sending alive ...

  • Page 17

    13 fixed or dynamic ip (dhcp) pegasus™ nx works efficiently with both fixed/static or dynamic ip (dhcp) addressing. Fixed/static ip addressing is for one customer on one ip address, whereas the dynamic ip addressing assigns a different ip address each time the isp customer logs on to their system, b...

  • Page 18

    14 four zone inputs pegasus™ nx is built-in two zones which are extended to four zone inputs as shown in image. You can connect sensors or detectors to these zones. The device supports zone input wiring in both single-mode and double-mode. A sensor or detector can be connected in nine different ways...

  • Page 19

    15 dual communication channels pegasus™ nx can be used as a dual communication channel for any alarm panel that follows contact id protocol. Generally, the device waits for events from alarm panel. If events are received, it validates each event by checking its message type, event qualifier and crc....

  • Page 20

    16 wi-fi connectivity pegasus™ nx is wi-fi supported and thus acts as a wireless alarm panel communicator. The wi-fi competence is one of the revolutionary features incorporated in pegasus™ nx. Security systems have historically communicated over traditional telephone lines. As use of cellular phone...

  • Page 21

    17 inexpensive resource pegasus™ nx eliminates long distance phone call expenses, and thus acts as an inexpensive cost saving resource. The monitored client can be anywhere in the world and is never going to suffer due to increase in the communication expenditures. Gsm antenna pegasus nx is built-in...

  • Page 22

    18 arm or disarm alarm panel remotely pegasus™ nx has two ways out that can be controlled remotely, and thus makes it possible to arm or disarm the alarm panel without using the telephone line, depending on the resource being available on different alarm panels. Tamper monitoring & detection pegasus...

  • Page 23

    19 maximum alarm panel compatibility pegasus™ nx is compatible with any alarm panel that operates on contact id protocol. Some well known alarm panels that work on the contact id protocol and thus fully compatible with pegasus™ nx are: paradox, honeywell ademco, bosch, napco, inhep, dsc, logic, fbii...

  • Page 24

    20 ethernet rj45 lan port pegasus™ nx is built-in a rj45 lan port which can be used for high speed internet connectivity. Inside the socket eight metal strips at the bottom connect with corresponding strips in the plug. When the plug is inserted into the port it is locked into place by as plastic sp...

  • Page 25

    21 communication with zeus™ servers using different interfaces pegasus™ nx offers possibility to communicate with both the primary and secondary zeus™ servers using different interfaces. This feature makes the device more robust and dependable as an alarm panel communicator. You can configure differ...

  • Page 26

    22 anti-sabotage resource pegasus™ nx permits testing the alarm panel proper functioning and constant monitoring of the physical connection with the alarm panel, and thus acts as an anti-sabotage resource. Firmware update over-the-air pegasus™ nx is fota capable, firmware updates are issued directly...

  • Page 27

    23 how does leds work? Leds description pegasus™ nx is built-in seven on board leds that emits light to the pegasus™ front cover and front panel via specially designed and secured led pipes under specific conditions. 6.

  • Page 28

    24 leds condition function power on status led is off (a) application is not running, module is not in the working state. Led is on (a) application is running, module is in the working state. Telephone line cut off led is off (a) telephone line is not connected to the module. Led is on (a) telephone...

  • Page 29

    25 leds condition function alarm led is off (a) alarm panel is not connected to the virtual line. Led is on (a) alarm panel is connected to the virtual line wi-fi status led is off (a) wi-fi is not activated. (b) module is not connected to internet via wi-fi. Led is on (a) wi-fi is activated. (b) mo...

  • Page 30

    26 troubleshooting pegasus™ nx troubleshooting instructions warning: do not attempt to service your device. Opening or removing covers may expose you to dangerous voltages or other risks. Any servicing shall be referred to the trained 3i-corporation® authorized service personnel only. Never troubles...

  • Page 31

    27 case 2: pegasus ™ nx: module doesn’t turn on. Yellow led (d12) does not light up. Debug view screen: no messages are shown. How to troubleshoot or fix this problem? Problem might be caused by the lm2576 (voltage regulator) component malfunction. The general work voltage tune up of the device is r...

  • Page 32

    28 how to troubleshoot or fix this problem? If the antenna is undamaged and correctly connected to the device, the problem will be solved by replacing the antenna pigtail. Pegasus™ nx doesn’t go online by gprs case 1: pegasus ™ nx: module doesn’t go online by gprs. Green led (d9) does not light up. ...

  • Page 33

    29 this also happens when a defective sim card is placed in the holder causing a shortage. The sim card replacement solves this problem. Case 3: pegasus™ nx : module doesn’t go online by gprs. Green led (d9) does not light up. It does not connect to the zeus™ server. Debug view screen: a message is ...

  • Page 34

    30 case 2: pegasus ™ nx: module doesn’t go online by gprs/ethernet. Green led (d9) does not light up. It does not connect to the zeus™ server. Debug view screen: a message is displayed saying, “the identification packet was not recognized by the primary zeus™ server or module is not registered”. How...

  • Page 35

    31 another message is displayed saying, “phone off hook” counter above 1, unless it sends an event (if it’s able to send)”. How to troubleshoot or fix this problem? If the tip and ring terminals are connected properly, it can be the ht9170 (dtmf decoder) component failure. When it reaches the 8th at...

  • Page 36

    32 it can be easily verified by measuring the voltage (must be around 24v) between tip and ring connections. Case 4: pegasus ™ nx: module doesn’t receive events sent by alarm panel. Zeus™ server: received events are in wrong format (client and/or code mismatch). Debug view screen: a message is displ...

  • Page 37

    33 how to troubleshoot or fix this problem? If the problem mentioned above is not the ram memory, atmega 64 may be damaged and its replacement is required. Case 3: pegasus™ nx : module doesn’t initialize when attempts to send or receive the configuration file, a communication error occurs. Tera term...

  • Page 38

    34 softwares related to pegasus™ nx zeus™ server the zeus™ server is the main element in the system. It is a multi-task software which offers many functionalities. It receives communication coming from pegasus™ nx via data network and thus manages the device by detecting anomalous situations: commun...

  • Page 39

    35 receiver is directly connected to the zeus™ server. It supports information cryptography and its undoing, internet connection loss detection, database backup and automatic zipping. Pegasus™ studio – configuration tool the pegasus™ studio is a state-of-art installable application to assist you to ...

  • Page 40

    36 remote debugger remote debugger is a handy application for log message monitoring that makes the distant monitoring of pegasus™ nx functioning messages possible. This tool, in most cases, permits diagnosing what is happening to pegasus™ nx without moving it to any specific location. The remote de...

  • Page 41

    37 accessories pegasus™ csd receiver the pegasus™ csd receiver is a two-channel csd cellular receiver which gives your pegasus™ nx a 3rd communication channel, making it possible for them to transmit the events to a monitoring base even when the gprs network and/or the internet event reception link ...

  • Page 42

    38 antennas.

  • Page 43

    39 appendix abbreviation gsm global system for mobile communications sim subscriber identity module gprs general packet radio service wi-fi wireless fidelity dhcp dynamic host configuration protocol wpa wi-fi protected access sms short message service wep wired equivalent privacy dns domain name ser...

  • Page 44

    40