3M 1200 User Manual - Customer Service
1200/2200 Sound Level Meter Operator’s Manual
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Customer Service
3M Customer Service
Should your 3M Quest equipment need to be returned for repair or for recalibration,
please contact the service department at the following number or access the online form
via the website. For technical issues, please contact Technical Support.
Service Department and Technical Support: 1 (800) 245-0779.
Fax: 1 (262) 567-4047. Office hours 8:00 am to 5:00 pm US Central.
Email: 3Mdetectionmail@mmm.com
Website: www.3M.com/detection
International customers
Contact your local, factory-authorized distributor from whom the product was
purchased. You may obtain the name and contact information of your local
factory-authorized distributor from 3M by using the email, phone, or fax information
explained under "3M Customer Service".
Calibration
The 1200/2200 SLM and 3M field calibrator devices should be examined
regularly by the factory. An annual calibration is recommended.
(Please see Service Department above.)
1200/2200 Sound Level Meter Operator’s Manual
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QUEST WARRANTY POLICY
Warranty Policy
Quest Technologies warrants our instruments to be free from defects in
materials and workmanship for one year under normal conditions of use and
service. For U.S.A. customers we will replace or repair (our option) defective
instruments at no charge, excluding batteries, abuse, misuse, alterations, physi-
cal damage, or instruments previously repaired by other than Quest
Technologies. Microphones, sensors, and printers may have shorter warranty
periods. This warranty states our total obligation in place of any other war-
ranties expressed or implied. Our warranty does not include any liability or
obligation directly resulting from any defective instrument or product or any
associated damages, injuries, or property loss, including loss of
use or measurement data.
For warranty outside the U.S.A., a minimum one year warranty applies to
the same limitation and exceptions as above with service provided or arranged
through the authorized Quest distributor or our Quest European Service
Laboratory. Foreign purchasers should contact the local Quest distributor for
details.