3M MicroTouch Display C1700SS Installation Manual - page 22
22
3M™ MicroTouch™ Display C1700SS Installation Guide
3M Touch Systems Proprietary Information
Display Installation Problems
No image displayed
(blank screen)
Is the display receiving power?
• Check that the computer’s power cable is connected properly and securely into a
grounded electrical outlet.
• Check that the AC/DC power supply is firmly plugged into the display. Check
that the LED is showing green on the AC/DC power supply.
• Check that the display’s power cable is connected properly and securely to an
electrical outlet.
• Try using another power cable.
• Try using another electrical outlet.
Is the display receiving a valid video signal from the PC?
• Check that the computer is powered on.
• Check that the video cable is connected properly and securely to the display and
the computer.
• Check that the LED on the rear of the unit is green.
• Check that no pins are bent in the video cable connector.
• Check that the video card is firmly seated in the card slot in your computer.
• Check that the video input from the video card falls within the refresh rate of the
display. Refer to Table 1 for details.
• Check that your computer is using a supported display mode. Refer to Table 1
for details.
Is the display in Power Management mode?
• If the LED on the rear of the display is flashing orange/red, touch the sensor,
press any key on the keyboard, or move the mouse to restore operation.
Are the brightness and contrast settings too low?
• Use the display controls to adjust these values.
Abnormal image
• Check that the video input from the video card falls within the refresh rate of the
display. Refer to Table 1 for details.
• Check that the video cable is connected properly and securely to the display and
the computer.
Colors of image are
abnormal
• Check that the video cable is connected properly and securely to the display and
the computer.
• Check that no pins are bent in the video cable connector.
Disturbances on the
screen
• The video display adjustments are incorrect. Refer to Chapter 4 for adjusting
procedures.