ABRIVO VB-44240A Installation And User Manual - page 23
20
Troubleshooting
If your 900 MHz cordless telephone is not performing to your expectations, try these
steps. If you are still unable to resolve the problems, contact your PBX
Administrator.
Note: Do not attempt to service this unit yourself. All service must be performed by
qualified service personnel.
Problem Cause/Corrective
Action
Warning tone and NO SERVICE message
• Make sure the base station antenna is fully
vertical.
• Move closer to the base station
• Check for LOW BATT Warning
• Select a different channel on your handset
Warning tone and blank display
• Select a different channel on your handset
After TALK button is pressed, handset displays
blank screen
• Make sure the base station power is on
• Make sure the base station is connected to
the PBX
• Batter may be weak. Charge the battery
without interruption for 5 hours
Charge light won’t come on when handset is
placed in charging unit
• Make sure the AC adapter is plugged into
the base station and wall outlet
• Make sure handset is properly seated in
charging unit.
• Make sure the battery is properly placed in
the handset
• Make sure the charging contacts on the
handset and charging unit are clean
Conversation interrupted by other conversa-
tions or excessive static
• Select a different channel on your handset
Conversation is interrupted frequently
• Make sure the base antenna is fully verti-
cal
• Move closer to the base
• Check for LOW BATT warning
Handset does not ring
• Battery may be weak. Charge the battery
without interruption for 5 hours
• Make sure the base station antenna is fully
vertical
• The handset may be too far away from the
base station.
• Ensure the ringer ON/OFF switch is in the
ON position