AccuRelief ACRL5500 Instruction Manual - Troubleshooting
25
TROUBLESHOOTING
Problem
Possible Causes
Possible Solution
The unit cannot
power on.
Are the batteries
depleted?
Replace the batteries.
Are the batteries
installed correctly?
Insert the batteries observing polarity.
Is the adaptor con-
nected to the device
and main socket
correctly?
Reconnect the adaptor to the device
and main socket according to “Steps
to connect the adaptor” in this manual.
Stimulation weak
or cannot feel any
stimulation.
Pads dried out or
contaminated.
Replace with new
pads.
Pads cannot stick
to skin
Reconnect the
pads or replace with new pads.
Lead wires
old/worn/damaged
Replace new lead wires.
Is the intensity too
weak?
Use a higher intensity level.
Both feet are not
properly placed
on foot pads as
indicated on Page
12, Step 2 of the
manual
Please refer to Page 12, Step 2 for
proper foot placement.
Device is on, but
feet cannot feel the
electrical stimulation.
Feet may be dry.
Moisturize the soles of your feet pref-
erably with a conductive medium and
try the procedure again. You may also
have to increase the intensity level.
While putting your
foot back on the foot
pads or connecting
the pads back to the
body, the intensity
does not slowly turn
back to the preset
level.
You may not be
placing both bare
feet on the foot
pads at the same
time.
Ensure that your feet are bare and
each foot is placed on each of the foot
pads at the same time. Keep increas-
ing the intensity up to a maximum of
80 until you can feel the stimulation.
You may be
dehydrated.
Drink plenty of water before and after
using the device. The device uses your
body to create the electrical circuit.
Water is an excellent conductor of
electricity and if your body is less hy-
drated (below 60%) then the stimula-
tion may be less. Therefore it is import-
ant to always remain well hydrated.
My legs are aching
after treatment.
You may have the
intensity on too high
a setting and your
muscles are being
overworked.
Choose a lower intensity and leave
adequate time after each treatment to
allow the muscles to recover (just like
after vigorous exercise!).