B-Speech MiniPad User Manual - page 21
B-Speech® MiniPad
User Manual
Page 21 of 22
Appendix A: Troubleshooting
1. How do I verify my WinCE Operation System version?
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Go “Start Î Settings”.
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Select “System” middle down your screen.
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Click “About”.
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Select “Version” left bottom of your screen.
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You can see WinCE OS software version here.
2. I am not able to install Bluetooth keyboard driver to my Pocket PC?
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Please ensure the connection cable is connected between PC and Pocket PC.
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Please check Microsoft “ActiveSync” software is right down on your system tray.
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Click “Start Î ActiveSync” on your Pocket PC”
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To synchronize Pocket PC and PC to ensure connection is fine. (If you did fail to
connect with your PC, please check the connection between Pocket PC and PC
first.)
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Follow Bluetooth Mini keyboard user guide to repeat installation.
3. Why Pocket PC has no response when I type on Bluetooth keyboard?
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Make sure the keyboard is in the connected status by LED flash time.
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Check the battery of mobile device is charged.
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Check the batteries of Bluetooth Mini keyboard have enough power by LED color.
4. Why couldn't I remove the Bluetooth keyboard driver from my device?
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Please check if the Bluetooth Mini keyboard still in the link mode or not. If the
keyboard still connected with your device, please close the application from your
device and try again.
5. Why the message of “ ‘MiniKB.exe’ will not found (or its Bluetooth
component…)” is appeared when you press the “BTKeybd.exe”?
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That means the Bluetooth which inside your Pocket PC is not using the Widcomm
Bluetooth Stack module. If the situation is happen on your device, please contact