BALCO KOG6789 Instruction Manual - Warranty Details

.

Warranty Details

AFTER SALES SUPPORT

1300 663 907

customercare@balcolifestyle.com.au

This product is warranted against defects for a period of 1 year.  If the product is faulty, Balco will repair or 

replace the product (at its discretion) at no cost to you provided the product has been used in accordance with 

instructions provided.  The benefits conferred by this warranty are in addition to other rights and remedies 

under consumer law in relation to these goods.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled 

to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or 

damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable 

quality and the failure does not amount to a major failure.

To Make a Warranty Claim

This product warranty is provided by Balco Lifestyle, PO Box 537 Bayswater Business Centre, Victoria, 

Australia, phone 1300 663 907.  If a defect appears within the warranted period, you are entitled to claim a 

warranty.

Contact Customer Care

Phone:   

1300 663 907

Email:   

customercare@balco.com.au

Address:    Balco Lifestyle, PO Box 537 Bayswater Business Centre, Victoria, Australia

When making a return, contact Balco Lifestyle via phone or email to register your claim and identify the fault.  

You will be responsible for any expenses associated with making a claim under this warranty (including 

postage).  When returning a faulty product, please include your contact details, the original or copy of your 

proof of purchase, explanation of the fault and ensure the product is properly packaged to ensure no damage 

occurs during transport.

Upon receipt of your of your valid warranty claim, a replacement will be issued sent to your nominated address 

at no cost to you.

.

.