CAB MACH4 Operator's Manual - 9.3
28
Operator’s Manual
Edition 7/06
Fault Correction
MACH4
9.3
Error Messages and Fault Correction
Error messages
Cause
Remedy
ADC malfunction
Hardware error
Switch the printer off and then on.
If error recurs call service.
Barcode error
Invalid barcode content, e.g.
alphanumeric characters in a
numerical barcode
Correct the barcode content.
Barcode too big
The barcode is too big for the
allocated area of the label
Reduce the size of the barcode or move
it.
Battery low
Battery of the PC card is flat
Replace battery in the PC card
Buffer overflow
The input buffer memory is full
and the computer is still trans-
mitting data.
Use data transmission via protocol
(preferably RTS/CTS).
Card full
No more data can be stored
on the memory card
Replace card
Device not conn.
Programming addresses a
non-existent device
Either connect this device or correct the
programming.
File not found
Requested file is not on the
card
Check the contents of the card.
Font not found
Error with the selected down-
load font
Cancel current print job,
change font
FPGA malfunction
Hardware error
Switch the printer off and then on.
If error recurs call service.
Head error
Hardware error
Switch the printer off and then on.
If error recurs replace printhead (see
Head open
Printhead not locked
Lock printhead.
Head too hot
Printhead is overheated
After pausing the print job will be contin-
ued automatically.
If the fault recurs repeatedly, reduce the
heat level or the print speed via soft-
ware.
Invalid setup
Error in the configuration
memory
Reconfigure printer.
If error recurs call service.
Memory overflow
Current print job contains too
much information, e.g.
selected font, large grafics
Cancel current print job. Reduce amount
of data to be printed.
Name exists
Duplicate usage of field name
in the direct programming
Correct programming
No DHCP server
.
The printer is configured for
DHCP, but there is no DHCP
server, or the DHCP server is
not currently available.
Switch off DHCP in the configuration,
and assign a fixed IP address.
Please contact your network administra-
tor.