Canon DU7-1178-000 Service manual - page 88
Chapter 4
4-11
POP AUTH
Encryption Error
The device attempted
POP Auth but an error
occurred in the POP
server and failed in POP
authentication.
- Check POP Address and POP Password settings of
Additional Functions.
- Check the POP authentication settings in the POP
server.
- Cancel the selection of POP AUTH for POP AUTH
Method.
APOP
Authentication
Error
The device attempted
APOP of POP
authentication but an
error occurred in the
APOP authentication and
failed in POP
authentication.
- Check POP Address and POP Password settings of
Additional Functions.
- Check the APOP settings in the POP server.
- Cancel the selection of APOP for POP AUTH Method.
The number of
transmission
standby documents
must be reduced.
#702
HD full(work area)
- Stop all jobs operating simultaneously. Or, wait a while
until the HD area is freed up.
The number of
transmission
standby documents
and BOX
documents must be
reduced.
#703
HD full(work area)
- Delete documents from the BOX to free up HD space
and decrease number of transmission standby documents
in the BOX.
Check server
#801
Timeout (1KByte/ 10
sec.) during SMTP data
reception.
- Check SMTP server operation.
- Check network traffic conditions.
Cannot find server
#802
DNS/SMTP setting
error(DNS error)
Reprogramme the user mode settings. (domain name, E-
Mail address, DNS, mail server)
POP server
connection error
#810
Timeout (1KByte/ 10
sec.) during POP data
reception.
- Check user mode POP server settings.
- Check POP server operation.
- Check network traffic conditions.
No message. Error
reason given on
reception error
report.
#818
File attachment is in
unprintable format.
- Contact sender and arrange for them not to transmit
image data that is not supported by I-Fax.
No message. Error
reason given on
reception error
report.
#819
MIME information error - Nothing in particular.Contact the sender and have them
output the error information and error dump.
No message. Error
reason given on
reception error
report.
#820
BASE64 or uuencode
error
- Nothing in particular.Contact the sender and have them
output the error information and error dump.
No message. Error
reason given on
reception error
report.
#821
TIFF analysis error
- Nothing in particular.Contact the sender and have them
output the error information and error dump.
No message. Error
reason given on
reception error
report.
#822
Image decode error
- Nothing in particular.Contact the sender and have them
output the error information and error dump.
No message. Error
reason given on
reception error
report.
#827
Unsupported MIME
- Contact sender and ask them not to transmit data that
cannot be received.
Message
Error code Cause
Remedy