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Canon ImageCLASS MF5730 Basic Manual

Manual is about: imageCLASS MF5730 Series

Summary of ImageCLASS MF5730

  • Page 1

    Fa7-6519 (030) xxxxxxxx © canon inc. 2005 printed in japan or china cyan magenta yellow black eng basic guide basic guide series ser ies canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixi...

  • Page 2: Imageclass

    Imageclass mf5700 series basic guide.

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    Manuals for the machine the manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals. Cd-rom guides with this symbol are pdf...

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    How this manual is organized introduction paper handling document handling printing from your computer copying scanning status monitor maintenance troubleshooting machine settings appendix includes the specifications of this machine and the index. Chapter 1 chapter 2 chapter 3 chapter 4 chapter 5 ch...

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    Iv contents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viii how to use this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viii symbols used in this manual . . . . . . . . . . . ....

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    V chapter 2 paper handling print media requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 printing areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 loading paper . . . . . . . . . . . . . . . ....

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    Vi improving copied image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6 adjusting the image quality (resolution) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6 adjusting the exposure (density) . . . . . . . . . . . . . . . . . . . . . . . . . ...

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    Vii u.S.A. Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 shipping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 9: Preface

    Viii preface thank you for purchasing canon imageclass mf5700 series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future ref...

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    Ix messages displayed in the lcd the following are a few examples of how messages in the lcd are expressed in this manual. The messages are indicated within angle brackets. • if is displayed, the machine cannot scan the documents. • illustrations used in this manual unless otherwise mentioned, illus...

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    X legal notices fcc (federal communications commission) imageclass mf5730: model f146500 imageclass mf5750: model f146502 imageclass mf5770: model f146502 this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful i...

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    Xi important • this class b digital apparatus meets all requirements of the canadian interference-causing equipment regulations. • cet appareil numérique de la classe b respecte toutes les exigences du règlement sur le matériel brouilleur du canada. Laser safety this product complies with 21 cfr cha...

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    Xii trademarks canon, the canon logo, and imageclass are trademarks of canon inc. Other product and company names herein may be the trademarks of their respective owners. Copyright copyright 2005 by canon inc. All rights reserved. No part of this publication may be reproduced or transmitted in any f...

  • Page 14

    Xiii legal limitations on the usage of your product and the use of images using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civ...

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    Xiv important safety instructions please read these instructions thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected ...

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    Xv • do not install the machine in the following locations: - a damp or dusty location - a location near water faucets or water - a location exposed to direct sunlight - a location subject to high temperatures - a location near open flames - a location near devices that contain magnets or generate m...

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    Xvi caution • do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock. • always grasp the power plug when disconnecting the power cord. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. ...

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    Xvii • to avoid damage to the power cord and creating a fire hazard, always disconnect the power cord and the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock. • do not drop paper clips, staples, or other me...

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    Xviii • there are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock. ...

  • Page 20

    Xix consumables warning • do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or p...

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    Xx.

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    Chapter customer support 1-1 1 introduction this chapter describes the main components, the operation panel and the standby display of the machine. It also explains how to set the energy saver function. Customer support your machine is designed with the latest technology to provide trouble-free oper...

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    Customer support 1-2 in tr od uctio n 1 for canadian users canon canada inc., offers a full range of customer technical support* options: • for interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.Canon.Ca) • automated inte...

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    Main components of the machine 1-3 in tr od uctio n 1 main components of the machine this section describes the main components of the machine. Front view a adf (automatic document feeder) holds documents and feeds them automatically into the scanning unit. B document feeder tray place documents. C ...

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    Main components of the machine 1-4 in tr od uctio n 1 a platen glass cover open it when you place documents on the platen glass for copying or scanning. B platen glass place documents. A b.

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    Main components of the machine 1-5 in tr od uctio n 1 rear view a usb port connect the usb (universal serial bus) cable. B ethernet port connect the network cable. (only for the mf5770 model.) c face up cover open it when you output paper face up, or remove jammed paper. D power socket connect the p...

  • Page 27

    Operation panel 1-6 in tr od uctio n 1 operation panel this section describes keys used when making copies, scanning and setting the menu. For keys not described here, see chapter 1, “introduction,” in the facsimile guide. ■ mf5770 a in use / memory indicator lights green during copying or when the ...

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    Operation panel 1-7 in tr od uctio n 1 ■ mf5750 ■ mf5730 n start key starts copying. O stop/reset key cancels copying and other operations, and returns to the standby display. P set key determines the contents you set or register. Q collate / 2on1 key sorts copies in order of pages or reduces two do...

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    Standby display 1-8 in tr od uctio n 1 standby display the standby display differs depending on which mode is selected. The standby display in the copy or scan mode is as follows: ■ copy mode ■ scan mode note • when the machine is plugged in, the lcd displays for a while, then the standby display ap...

  • Page 30

    Energy saver mode 1-9 in tr od uctio n 1 energy saver mode this machine provides an energy saver function. When no operations are performed for a specified number of minutes, the machine automatically enters the energy saver mode. Note • the time until the machine enters the energy saver mode can be...

  • Page 31

    Energy saver mode 1-10 in tr od uctio n 1 restoring from the energy saver mode manually 1 press [energy saver]. The energy saver key goes off and the machine enters the standby mode. Note the machine can be restored from the energy saver mode immediately. However, it may vary according to room tempe...

  • Page 32

    Chapter print media requirements 2-1 2 paper handling this chapter describes the media you can use with this machine, how to load them, and where the documents come out. Print media requirements for high-quality copies, we recommend using paper and transparencies recommended by canon. Some types of ...

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    Print media requirements 2-2 p a pe r hand ling 2 ■ acceptable paper * only for the multi-purpose feeder. Important received faxes can only be printed on letter, a4, b5, or a5 size paper loaded in the cassette. You cannot use paper loaded in the multi-purpose feeder to print a received fax regardles...

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    Loading paper 2-3 p a pe r hand ling 2 loading paper this section describes how to load paper in the cassette and the multi-purpose feeder. Caution when loading paper, take care not to cut your hands on the edges of the paper. Important do not load paper from the back of the machine with the cassett...

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    Loading paper 2-4 p a pe r hand ling 2 2 while holding the lock release lever on the paper guide at the rear of the cassette, slide the paper guide to the mark indicating the desired paper size. ● when loading legal size paper: ❑ pull the blue tab (a) and extend the cassette (b). Set the paper guide...

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    Loading paper 2-5 p a pe r hand ling 2 4 load the paper stack in the cassette with the print side down. When you load paper with a logo on, position the paper with the print side down (logo side) and load it so that the top of the paper feeds first in the cassette. 5 while holding the lock release l...

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    Loading paper 2-6 p a pe r hand ling 2 make sure the paper stack does not exceed the load limit mark (a) and it is loaded under the hooks (b) on the paper guides. Important • do not load different size and type of paper at the same time. • do not load extra paper when there is still paper left in th...

  • Page 38

    Loading paper 2-7 p a pe r hand ling 2 1 slide the paper guides to the mark of the desired paper size. Important if the paper guides are not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected. 2 insert the paper square into the multi-purpose feeder ...

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    Loading paper 2-8 p a pe r hand ling 2 3 specify the size and the type of the paper you load. For details on how to specify the paper size and type, see “specifying the paper size and type (common for cassette and multi-purpose feeder),” on p. 2-10. Loading an envelope in the multi-purpose feeder us...

  • Page 40

    Loading paper 2-9 p a pe r hand ling 2 2 insert the envelope square into the multi-purpose feeder with the print side up and the right edge (i.E., closer to the stamp) first. 3 specify the size and the type of the paper you load. For details on how to specify the paper size and type, see “specifying...

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    Specifying the paper size and type (common for cassette and multi-purpose feeder) 2-10 p a pe r hand ling 2 specifying the paper size and type (common for cassette and multi-purpose feeder) specifying the paper size at the factory, the paper size has already been set to . Each time you change the pa...

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    Specifying the paper size and type (common for cassette and multi-purpose feeder) 2-11 p a pe r hand ling 2 specifying the paper type is selected as the default paper type. When using paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type c...

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    Specifying the paper size and type (common for cassette and multi-purpose feeder) 2-12 p a pe r hand ling 2 orientation of the document and the paper loading when you load or place a document in the adf or on the platen glass, the orientation of the document and the orientation of the paper in the c...

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    Selecting the paper output area 2-13 p a pe r hand ling 2 selecting the paper output area open the face up cover located on back side of the unit for face up paper output, or close the face up cover and pull out the output tray located on the front of the unit for face down paper output. Important d...

  • Page 45

    Selecting the paper output area 2-14 p a pe r hand ling 2 face down paper output area the paper is delivered with the printed side down on the output tray. Paper is stacked in printed order. Close the face up cover, and pull out the output tray. Important • do not place the delivered paper back on t...

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    Selecting the paper output area 2-15 p a pe r hand ling 2 face up paper output area the paper is delivered with the printed side up from the face up paper output at the rear of the machine. This way is convenient for printing on transparencies, or envelopes which tend to curl, because the paper is d...

  • Page 47

    Selecting the paper output area 2-16 p a pe r hand ling 2.

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    Chapter document requirements 3-1 3 document handling this chapter describes the types of documents you can scan or copy with this machine and how to set them on the platen glass. Document requirements the documents you place on the platen glass or loaded in the adf for copying, scanning, or sending...

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    Document requirements 3-2 d o c u ment handling 3 note when making copies of a small size document, the copy speed may be slightly slower than usual. Problem documents • make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it...

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    Setting up documents 3-3 d o c u ment handling 3 setting up documents for scanning, place your documents on the platen glass or load them in the adf. Where you set up your documents depends on the size and type of documents you want to scan. (see “document requirements,” on p. 3-1.) placing a docume...

  • Page 51

    Setting up documents 3-4 d o c u ment handling 3 the illustration below shows how to place a ltr-size document on the platen glass. 3 gently lower the platen glass cover. The document is now ready for scanning. Loading documents in the adf 1 fan the edges that will feed into the machine first, then ...

  • Page 52

    Setting up documents 3-5 d o c u ment handling 3 2 adjust the document guides to the width of the document. 3 load the documents face up in the adf. Note • for multiple page documents, the pages are fed one by one from the top of the stack (from the first page). • wait until all pages of your docume...

  • Page 53

    Setting up documents 3-6 d o c u ment handling 3 the paper path of the adf note • when documents are loaded in the adf, the scanning unit moves to the position shown above and remains there. • when documents are not loaded in the adf, the scanning unit moves to scan it. Scanning unit 3 2 1 the machi...

  • Page 54

    Chapter before printing 4-1 4 printing from your computer this chapter explains how to print the documents from your computer using the printer driver included in the cd-rom. Before printing before printing, software must be installed in your computer. • if not, please see the set-up instructions (f...

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    Before printing 4-2 pr in tin g fr om y o ur co mpu te r 4 2 click the corresponding printer driver icon. 3 from the [file] menu, click [set as default printer] (windows 98/ me: [set as default])..

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    Printing documents 4-3 pr in tin g fr om y o ur co mpu te r 4 printing documents the general steps for printing a document are explained below. 1 load paper in the cassette or the multi-purpose feeder. For details on how to load paper, see “loading paper,” on p. 2-3. 2 open the document in an applic...

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    Printing documents 4-4 pr in tin g fr om y o ur co mpu te r 4 canceling printing 1 open the [printers and faxes] (windows 98/me/2000: [printers]) folder. ● on windows xp/server 2003: ❑ click [start] on the windows task bar ➞ select [printers and faxes]. ● on windows 98/me/2000: ❑ click [start] on th...

  • Page 58

    More information 4-5 pr in tin g fr om y o ur co mpu te r 4 more information for detailed information on all printing features, see chapter 2, “printing,” in the software guide..

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    More information 4-6 pr in tin g fr om y o ur co mpu te r 4.

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    Chapter documents you can copy 5-1 5 copying this chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents you can copy for information on the types of documents you can copy, ...

  • Page 61

    Making copies 5-2 co p y in g 5 making copies note • when making copies on ltr-size paper after having continuously copied on paper smaller than ltr-size paper, the copies may be dirty. To prevent copies from being dirty, wait about 1 minute before making copies. • when making copies of a small size...

  • Page 62

    Making copies 5-3 co p y in g 5 5 press [start]. Note • to cancel copying, press [stop/reset] ➞ follow the instructions in the lcd. You can also cancel copying using [status monitor]. (see “confirming and deleting a copy job,” on p. 7-3.) • when you cancel copying while scanning a document from the ...

  • Page 63

    Setting enlarging/reducing 5-4 co p y in g 5 setting enlarging/reducing you can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/reducing using preset copy ratios 1 press [enlarge / reduce]. 2 press [((-)] or [)(+)] to select the copy ratio ➞ press [set...

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    Setting enlarging/reducing 5-5 co p y in g 5 enlarging/reducing using custom copy ratios 1 press [enlarge / reduce] twice. 2 use the numeric keys to enter the copy ratio ➞ press [set]. • you can enter the copy ratio from 50% to 200%, selectable in 1% increments. • even after entering the copy ratio,...

  • Page 65

    Improving copied image 5-6 co p y in g 5 improving copied image adjusting the image quality (resolution) you can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting the image quality. 1 press [image quality]. 2 press [...

  • Page 66

    Improving copied image 5-7 co p y in g 5 adjusting manually 1 press [exposure] to select the manual mode. 2 press [((-)] or [)(+)] to adjust the copy exposure ➞ press [set]. For a lighter copy exposure, press [((-)]. For a darker copy exposure, press [)(+)]. Note when setting the exposure lighter, t...

  • Page 67

    Special features 5-8 co p y in g 5 special features the machine has the following special copy features. These features allow you to sort copies in page order and create special copies easily. - collate copy sorts copies in page order. - 2 on 1 reduces two documents to fit on a single paper. - reser...

  • Page 68

    Special features 5-9 co p y in g 5 3 use the numeric keys to enter the number of copies you want. You can set up to 99 copies. 4 press [start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order. Note when scanning multiple p...

  • Page 69

    Special features 5-10 co p y in g 5 6 press [start]. The machine begins scanning the next page and prints only 1 copy. Repeat step 5 and 6 to scan all documents, and prints only 1 copy of each document. 7 press [set]. The machine begins printing rest of copies. Note when scanning multiple page docum...

  • Page 70

    Special features 5-11 co p y in g 5 3 use the numeric keys to enter the number of copies you want. You can set up to 99 copies. 4 press [start]. Note if appears in the lcd while scanning, the document being scanned stops in the adf. Press [set] to make the document come out automatically. If the doc...

  • Page 71

    Special features 5-12 co p y in g 5 6 press [start]. Repeat steps 5 and 6 to scan all documents. After scanning every two sheets, the quantity of copies of the document specified in step 3 will be printed out. 7 press [set]. Note if the image quality mode is set to other than when making a 2 on 1 co...

  • Page 72

    Special features 5-13 co p y in g 5 4 adjust any necessary settings for your document. • press [image quality] to select the scanning resolution. (see “adjusting the image quality (resolution),” on p. 5-6.) • press [exposure] to select the scanning exposure. (see “adjusting the exposure (density),” ...

  • Page 73

    Special features 5-14 co p y in g 5.

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    Chapter before scanning 6-1 6 scanning this chapter briefly explains how to scan documents into your computer using the scanner driver included in the cd-rom. Before scanning before scanning, software must be installed on your computer. If not, please see the set-up instructions (for mf5730/mf5750 u...

  • Page 75

    Scanning methods 6-2 scan nin g 6 scanning methods there are two methods of scanning documents to your computer: • using a twain- or wia- (windows xp) compliant windows application • using [scan] on the operation panel of the machine important for better scanning quality we recommend that you place ...

  • Page 76

    More information 6-3 scan nin g 6 more information for detailed information on all scanning features, see chapter 3, “scanning,” in the software guide..

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    More information 6-4 scan nin g 6.

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    Chapter checking the status of the jobs stored in the machine 7-1 7 status monitor this chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the status of the jobs stored in the machine use the [status monitor] to confirm or de...

  • Page 79

    Checking the status of the jobs stored in the machine 7-2 st at us mon ito r 7 confirming and deleting a fax job follow the procedure below to confirm the sending or receiving status. 1 press [status monitor]. 2 press [((-)] or [)(+)] to select ➞ press [set]. Note • if there is no job, is displayed....

  • Page 80

    Checking the status of the jobs stored in the machine 7-3 st at us mon ito r 7 confirming transmission results follow the procedure below to confirm the sending or receiving results. 1 press [status monitor]. 2 press [((-)] or [)(+)] to select ➞ press [set]. Note if there is no job, is displayed. 3 ...

  • Page 81

    Checking the status of the jobs stored in the machine 7-4 st at us mon ito r 7 5 if you decide to delete the job, press [((-)] for . Note to cancel deleting the job, press [)(+)] for . Once the job is deleted, the job cannot be restored. 6 press [stop/reset] to return to the standby display. Confirm...

  • Page 82

    Checking the status of the jobs stored in the machine 7-5 st at us mon ito r 7 confirming and deleting a report job 1 press [status monitor]. 2 press [((-)] or [)(+)] to select ➞ press [set]. Note • if there is no job, is displayed. • if there is only one report job, go to step 4. 3 press [((-)] or ...

  • Page 83

    Checking the status of the jobs stored in the machine 7-6 st at us mon ito r 7.

  • Page 84

    Chapter periodic cleaning 8-1 8 maintenance this chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic cleaning your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machin...

  • Page 85

    Periodic cleaning 8-2 m a int e nan ce 8 cleaning the scanning area wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth. Cleaning the adf area black lines may appear in copies when the adf is used to feed d...

  • Page 86

    Periodic cleaning 8-3 m a int e nan ce 8 important • paste, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the adf while the paste, ink, or correction fluid on the document is still wet. This is what causes black lines on copies. Whenever y...

  • Page 87

    When to replace the cartridge 8-4 m a int e nan ce 8 when to replace the cartridge the cartridge is a consumable item and should be replaced when the toner runs out. If white streaks or light bands appear on the printouts, the toner is running low. - - - - note before handling the cartridge, see the...

  • Page 88

    When to replace the cartridge 8-5 m a int e nan ce 8 3 reinstall the cartridge in the machine. 4 make a few test copies. ● if the copies appear normal: you can keep using the cartridge. However, a new one will be needed soon. ● if white streaks or light bands are still present: ❑ replace the cartrid...

  • Page 89

    When to replace the cartridge 8-6 m a int e nan ce 8 handling and storing the cartridge this section describes the precautions to ensure optimum copy quality. Handling precautions warning • do not throw the cartridge into open flames, as this may cause the toner to ignite and result in burns or a fi...

  • Page 90

    When to replace the cartridge 8-7 m a int e nan ce 8 caution keep cartridges and other consumables out of the reach of children. If the contents of these items are ingested, consult a physician immediately. Important • place the cartridge in its protective bag so that the side with the written instr...

  • Page 91

    When to replace the cartridge 8-8 m a int e nan ce 8 the clean earth campaign the canon cartridge recycling program the canon cartridge recycling program fulfills the first initiative of canon's clean earth campaign, which supports four critical environmental areas: • recycling in the workplace • co...

  • Page 92

    When to replace the cartridge 8-9 m a int e nan ce 8 u.S.A. Program packaging ■ option a-1: single box return • repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. • place the empty cartridge in the box of your new cartridge. Seal the box. ■ op...

  • Page 93

    When to replace the cartridge 8-10 m a int e nan ce 8 ■ option a-2: multiple box return we encourage you to use this option as a more efficient way to ship cartridges. • complete option a-1. • bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exce...

  • Page 94

    When to replace the cartridge 8-11 m a int e nan ce 8 shipping apply the ups authorized returning label provided in this guide. Residents of alaska and hawaii: do not use the ups authorized returning label. For alaska and hawaii canon set up alternative mail service with the u.S. Postal service. Ple...

  • Page 95

    When to replace the cartridge 8-12 m a int e nan ce 8 canada program-canada programme ■ option a: single box return • repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. • place the empty cartridge in the box of your new cartridge. Seal the box...

  • Page 96

    When to replace the cartridge 8-13 m a int e nan ce 8 working to preserve endangered species is a long-standing canon interest. To this end, for every cartridge collected, canon canada donates $1, shared equally between world wildlife fund canada and the nature conservancy of canada. This donation i...

  • Page 97

    Replacing the cartridge 8-14 m a int e nan ce 8 replacing the cartridge this section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section “when to replace the cartridge,” on p. 8-4. Note before handling the cartridge, s...

  • Page 98

    Replacing the cartridge 8-15 m a int e nan ce 8 4 rock the cartridge 5 or 6 times to distribute the toner evenly. 5 place the cartridge on a flat and stable surface. Fold the tab (a) on the sealing tape (b) as shown below, and pull it out straight while supporting the cartridge. Make sure that the t...

  • Page 99

    Replacing the cartridge 8-16 m a int e nan ce 8 6 hold the cartridge and align the projections (a) on both sides of the cartridge to the guides (b) in the machine, then gently slide the cartridge into the machine as far as it will go. Be sure to position the arrow mark (c) on the cartridge towards t...

  • Page 100

    Repacking and transporting your machine 8-17 m a int e nan ce 8 repacking and transporting your machine be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.G., when transporting over long distances), the following precautions sho...

  • Page 101

    Repacking and transporting your machine 8-18 m a int e nan ce 8 carrying the machine by the sides pull out the cassette completely, and remove the extension cover. Push in the output tray, and close the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as sho...

  • Page 102

    Chapter clearing jams 9-1 9 troubleshooting this chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing jams this section describes how to remove jammed paper. Removing jammed pap...

  • Page 103

    Clearing jams 9-2 t roub lesh oot ing 9 1 open the front cover. 2 remove the cartridge. Important • remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside the machine. • to avoid possible damage ...

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    Clearing jams 9-3 t roub lesh oot ing 9 note do not expose the cartridge to light for more than 5 minutes. If necessary, put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light. 3 open the face up cover (a) and push down the green paper release lev...

  • Page 105

    Clearing jams 9-4 t roub lesh oot ing 9 6 if the leading edge of the paper is visible but has not entered the imaging area, pull the paper forwards and roll it inwards. Important • do not pull the jammed paper forward from the cassette. It may cause a machine malfunction. • do not pull the jammed pa...

  • Page 106

    Clearing jams 9-5 t roub lesh oot ing 9 7 gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. 8 carefully pull the jammed paper straight out through the rollers. If the jammed paper is badly folded, similar to the folds of an accordion, ease the j...

  • Page 107

    Clearing jams 9-6 t roub lesh oot ing 9 11 hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ● when feeding paper from the cassette: ● when feeding paper from the multi-purpose feeder: 12 push the paper release levers back to their original position and close ...

  • Page 108

    Clearing jams 9-7 t roub lesh oot ing 9 important after you replace the cartridge and close the front cover, the machine should be ready for operating. If the machine returns to the ready state for operating, troubleshooting has been successful. If the machine does not return to the ready state for ...

  • Page 109

    Clearing jams 9-8 t roub lesh oot ing 9 3 open the adf and gently remove the jammed paper from the document output tray. Note after removing jammed paper, even edges of the document before loading it in the adf again..

  • Page 110

    Lcd messages 9-9 t roub lesh oot ing 9 lcd messages the following messages are displayed in the lcd when the machine performs a function or if it encounters an error. This section describes the general messages and those related to copy and print functions. For the messages related to fax functions,...

  • Page 111

    Lcd messages 9-10 t roub lesh oot ing 9 check printer cause a problem has occurred in the machine. Remedy reset the machine by opening the front cover and then closing it. If the message persists, unplug the machine from the power supply and contact canon authorized service facilities or the canon c...

  • Page 112

    Lcd messages 9-11 t roub lesh oot ing 9 printer data error cause when you canceled a job being processed, the next job on the spooled job list may have been also deleted. Remedy check if the job that immediately follows the job being processed has been deleted on the spooled job list. Disconnect the...

  • Page 113

    Paper feeding problems 9-12 t roub lesh oot ing 9 paper feeding problems paper does not feed correctly. Q does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? A make sure the paper stack in the cassette or multi-purpose feeder does not exceed the capacity of the casse...

  • Page 114

    Paper feeding problems 9-13 t roub lesh oot ing 9 q does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? A make sure the paper stack in the cassette or multi-purpose feeder does not exceed the capacity of the cassette or multi-purpose feeder. (see “loading paper,” on ...

  • Page 115

    Paper feeding problems 9-14 t roub lesh oot ing 9 paper stacked roughly. Q is the proper paper loaded? A check if the proper paper is loaded in the cassette or multi-purpose feeder. (see chapter 2, “paper handling.”) a check if the appropriate paper type is selected in in settings> of the menu. (see...

  • Page 116

    Copying problems 9-15 t roub lesh oot ing 9 copying problems the machine will not make a copy. Q is the cartridge installed correctly? A make sure the cartridge is installed correctly. (see the set-up instructions (for mf5730/mf5750 users) or set-up instructions for the machine (for mf5770 users).) ...

  • Page 117

    Print quality problems 9-16 t roub lesh oot ing 9 print quality problems the print quality is not what you expect; print is not clear, has missing dots or white streaks. Q are the size, thickness and type of the paper you are using within the specifications of the machine? A check that the paper you...

  • Page 118

    Print quality problems 9-17 t roub lesh oot ing 9 q is the machine installed in a stable location? A install the machine in a proper location. (see “installation,” on p. Xiv.) copies are too dark or too light. Q is the exposure adjusted correctly? A adjust the exposure correctly using [exposure]. (s...

  • Page 119

    Printing problems 9-18 t roub lesh oot ing 9 printing problems the alarm indicator comes on. Q does the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder? A clear the paper jam, or load paper in the cassette or multi-purpose feeder. (for instructions on clearing...

  • Page 120

    Scanning problems 9-19 t roub lesh oot ing 9 scanning problems the machine will not scan a document. Q did you connect the power cord to the machine just now? A wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Q is the document loaded correctly? A rem...

  • Page 121

    General problems 9-20 t roub lesh oot ing 9 general problems the machine has no power. Q is the power cord plugged in securely? A check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord straight into the power socket on the back of the machine. ...

  • Page 122

    If you cannot solve the problem 9-21 t roub lesh oot ing 9 if you cannot solve the problem if you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact canon authorized service facilities or the canon customer care center at 1-800-828-4040 ...

  • Page 123

    If you cannot solve the problem 9-22 t roub lesh oot ing 9.

  • Page 124

    Chapter accessing the machine settings 10-1 10 machine settings this chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the machine settings 1 press [menu]. 2 press [((-)] or[)(+)] to select the menu you want to change ➞ press...

  • Page 125

    Menu descriptions 10-2 machine settings 10 menu descriptions note for details on , , and , see chapter 8, “machine settings,” in the facsimile guide. (only for the mf5750/ mf5770 models.) paper settings (the factory default setting is in bold face.) name descriptions 1. Cassette 1. Paper size select...

  • Page 126

    Menu descriptions 10-3 machine settings 10 common settings name descriptions 1. Default settings selects the copy, fax*, or scan mode for the machine's default mode. When the power cord is plugged in, or after the auto clear function activates, the standby display of the selected mode appears. Copy ...

  • Page 127

    Menu descriptions 10-4 machine settings 10 (the factory default setting is in bold face.) * only for the mf5750/mf5770 models. Error only a scanning end tone sounds only when any error occurs while scanning. 1 to 3 (1) off the scanning end tone does not sound. On a scanning end tone sounds. 1 to 3 (...

  • Page 128

    Menu descriptions 10-5 machine settings 10 copy settings (the factory default setting is in bold face.) name descriptions 1. Std. Imagequality selects the document type. Text/photo text/photo mode text character mode photo photo mode 2. Standard exposure sets how the exposure is adjusted. Manual adj...

  • Page 129

    Menu descriptions 10-6 machine settings 10 printer settings (the factory default setting is in bold face.) name descriptions 1. Error time out sets the length of time before the machine returns an error when no data is received from the computer. On the error time out is on. Sets the time out period...

  • Page 130

    Menu descriptions 10-7 machine settings 10 timer settings (the factory default setting is in bold face.) * only for the mf5750/mf5770 models. Name descriptions 1. Date/time setting * sets the current date and time. Year, month, day, hour, minute 2. Date setup * selects the format of the date display...

  • Page 131

    Menu descriptions 10-8 machine settings 10

  • Page 132

    Chapter specifications 11-1 11 appendix this chapter lists the specifications of the machine and the index. Specifications type personal desktop platen stationary automatic document feeder: 30 sheets or paper stack within 5 / 16 " (8 mm) thickness including curled sheets (guaranteed) 50 sheets (21 l...

  • Page 133

    Specifications 11-2 ap pe ndix 11 copy sizes ltr (8 1 / 2 " × 11" (216 mm × 279 mm)) automatic document feeder: lgl (8 1 / 2 " × 14" (216 mm × 356 mm)) to 5 13 / 16 " × 4 1 / 8 " (148 mm × 105 mm) non-image area paper: max. 13 / 64 " (5 mm) at each edge envelope: max. 13 / 64 " (5 mm) at each edge w...

  • Page 134

    Specifications 11-3 ap pe ndix 11 features are subject to change without notice due to product improvements. For high-quality copies, we recommended using paper and transparencies recommended by canon. Some types of paper available at office supply stores may not be suitable for this machine. If you...

  • Page 135

    Ap pe ndix 11 index 11-4 index symbols [( (–)], [) (+)] keys, 1-6 a adf (automatic document feeder) capacity, 3-5 jams in, 9-7 loading documents in, 3-4 paper path, 3-6 alarm indicator, 1-6 alarm volume setting, 10-3 auto clear setting, 10-7 auto sort setting, 10-5 c calling volume setting, 10-4 car...

  • Page 136

    Index 11-5 ap pe ndix 11 document feeder tray, 1-3 document guides, 1-3 document output tray, 1-3 e energy saver key, 1-6 restoring, 1-10 energy saver setting, 10-7 enlarge / reduce key, 1-6 setting, 5-4 enlargement/reduction, 5-4 envelope loading, 2-8 printing area, 2-2 error time out setting, 10-6...

  • Page 137

    Index 11-6 ap pe ndix 11 o operation panel, 1-3, 1-6 orientation document, 2-12 paper, 2-12 output tray, 1-3 p paper acceptable paper, 2-2 cassette, 1-3 feeding problems, 9-12 jam, 2-1, 9-1, 9-7 loading, 2-3 orientation, 2-12 output area, 2-13 printing area, 2-2 requirements, 2-1 type, 2-11, 2-13 pa...

  • Page 138

    Index 11-7 ap pe ndix 11 setting enlargement/reduction, 5-4 sharpness setting, 10-5 size document, 3-1 marks, 3-3 paper, 2-2 specifications, 11-1 standard copy qty setting, 10-5 standard exposure setting, 10-5 standby display, 1-8 start key, 1-7 status monitor key, 1-6 using, 7-1 std zoom ratio sett...

  • Page 139: Basic Guide

    Fa7-6519 (030) xxxxxxxx © canon inc. 2005 printed in japan or china cyan magenta yellow black eng basic guide basic guide series ser ies canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixi...