Chase Ingenico ict220 Quick Reference Manual - Clerk/server Management
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CLERK/SERVER MANAGEMENT
Accessible through
the Admin menu,
clerk/server manage
ment allows you to
manage IDs and
passwords. Press
[#]
to access the Admin
menu.
ADD ID
Adds new clerks or servers to your terminal. You will be
prompted to create an ID and a password, if enabled, for
each new clerk/server.
DELETE IDs
Removes all or a single clerk/server from the terminal.
PRINT ID LIST
Prints a report of clerks/servers currently signed on.
AUTO ADD CLERK
This feature allows you to automatically add new clerks/servers
during a transaction. If you toggle the feature off, then the
terminal will not allow a transaction unless a valid clerk/server
ID is entered.
CLERK PROMPT
Enable this feature to have the terminal prompt for a clerk/server
ID during each transaction.
CLERK WORDING
This feature allows you to alternate the terminal’s verbiage from
“clerk,” “server” or “cashier.”
Your terminal includes
a variety of transaction
and batch reports.
Use this data to help
you make crucial
business decisions.
REPORTS: MAIN MENU
To access, press
[#]
and select
Reports Menu
.
Detail Report
Prints detail information for each
transaction and a totals summary for
each card type and issuer.
Summary
Report
Prints totals by card type and card
issuer.
Clerk/Server
Summary
Prints a summary report by all or one
clerk/server.
Open PreAuth
Report
Prints a list of all open pre-auth
transactions stored in the terminal.
Unadjusted Tip
Report
Prints a list of unadjusted transactions
by clerk/server, if enabled.
EMV Report
Prints reports related to EMV chip
transactions, parameters, statistics
and key settings.
Recent Error
Report
Displays a log of recent terminal and/
or transaction errors.
Open Tab Report
(Restaurant only)
Prints a list of all open tabs by all or
one clerk/server, if enabled.
REPORTS: GIFT CARD
To access, press
[Enter]
and select
Gift
. Press
[4]
to open
the Gift Reports menu .
Gift Card Detail
Report
Prints detailed information for each
transaction and a summary report of
transaction types.
Gift Card
Summary Report
Prints totals by transaction type
Clerk/Server Gift
Card Report
Prints a gift card detail report by
clerk/server that includes transaction
type, amount and total.