CONCORD Eye-Q Go Wireless Frequently Asked Questions
Concord Eye-Q Go Wireless
Can I use my camera as a web camera?
This camera can be used as a web camera and will work with many popular video
conferencing software titles. To enable this feature:
& Turn the camera on and set it to Web Camera mode. See the instructions below
for details on setting the camera to Web Camera mode.
& Connect the camera to your computer with the provided USB cable.
How to set the camera to Web Camera mode:
1. Set the Mode Switch to Camera Mode.
2. Press the Menu button to view the Main Menu.
3. Press until Setup is highlighted.
4. Press to enter the Setup Menu.
5. In the Setup menu press until Driver is highlighted.
6. Press to change the setting to “Web”.
7. Press the Menu button to exit.
How do I transfer AVI files from the camera to the computer?
If you are having difficulties transferring files, please try the following:
a. You may have set the camera to "Web" mode instead of "Pic" mode. The camera
must be set to "Pic" mode to transfer video clips ("AVI" files).
Following the steps below to set the "Pic" mode.
In the Setup menu, press until Driver is hightlighted.
Press to change the setting to HDD.
b. The camera driver was not installed properly. Please un-install and re-install the
camera driver.
There are two ways to uninstall drivers or software completely:
1.Uninstall the driver or software from Programs:
From the Start button, click Programs and choose the camera model software and
driver.
From the camera software folder, select the Uninstall Wizard. When asked if you
want to completely remove the program from your computer, answer Yes. A
message stating that the program was successfully removed is displayed.
Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart. Click OK to restart
your computer.
2. Uninstall the driver or software from Control Panel:
From the Start button, click Settings > Control Panel.
Double-click Add/Remove Programs.
Highlight the desired software and click the Change/Remove button.
Proceed to the next step following the guide.
Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart. Click OK to restart
your computer.