D-Link DP-313 - Air 802.11b Wireless Print Server User Manual - page 22
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material non-conformance is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to replace the non-conforming Software, the price paid
by the original licensee for the non-conforming Software will be refunded by D-Link;
provided that the non-conforming Software (and all copies thereof) is first returned to D-
Link. The license granted respecting any Software for which a refund is given
automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for
Hardware and Software portions of D-Link's products will not be applied to and does not
cover any refurbished product and any product purchased through the inventory
clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators
expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold "As-Is" without any warranty whatsoever including, without
limitation, the Limited Warranty as described herein, notwithstanding anything stated
herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase
point based on its return policy. In case the return policy period has expired and the
product is within warranty, the customer shall submit a claim to D-Link as outlined below:
•
The customer must submit with the product as part of the claim a written
description of the Hardware defect or Software nonconformance in sufficient
detail to allow D-Link to confirm the same, along with proof of purchase of the
product (such as a copy of the dated purchase invoice for the product) if the
product is not registered.
•
The customer must obtain a Case ID Number from D-Link Technical Support
at 1-877-453-5465, who will attempt to assist the customer in resolving any
suspected defects with the product. If the product is considered defective, the
customer must obtain a Return Material Authorization (“RMA”) number by
completing the RMA form and entering the assigned Case ID Number at
https://rma.dlink.com/
.
•
After an RMA number is issued, the defective product must be packaged
securely in the original or other suitable shipping package to ensure that it will
not be damaged in transit, and the RMA number must be prominently marked
on the outside of the package. Do not include any manuals or accessories in
the shipping package. D-Link will only replace the defective portion of the
product and will not ship back any accessories.
•
The customer is responsible for all in-bound shipping charges to D-Link. No
Cash on Delivery (“COD”) is allowed. Products sent COD will either be
rejected by D-Link or become the property of D-Link. Products shall be fully
insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt.
Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible
for any packages that are lost in transit to D-Link. The repaired or replaced
packages will be shipped to the customer via UPS Ground or any common
carrier selected by D-Link. Return shipping charges shall be prepaid by D-
Link if you use an address in the United States, otherwise we will ship the
product to you freight collect. Expedited shipping is available upon request
and provided shipping charges are prepaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict
compliance with the foregoing requirements, or for which an RMA number is not visible
from the outside of the package. The product owner agrees to pay D-Link’s reasonable
handling and return shipping charges for any product that is not packaged and shipped
in accordance with the foregoing requirements, or that is determined by D-Link not to be
defective or non-conforming.
What Is Not Covered: The Limited Warranty provided herein by D-Link does not cover:
Products that, in D-Link’s judgment, have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of reasonable care,
repair or service in any way that is not contemplated in the documentation for the
product, or if the model or serial number has been altered, tampered with, defaced or