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  4. DWL-2100AP - AirPlus Xtreme G
  5. User Manual

D-Link DWL-2100AP - AirPlus Xtreme G User Manual - Troubleshooting (Continued)

Manual is about: Wireless G Access Point

Summary of DWL-2100AP - AirPlus Xtreme G

  • Page 1

    Manual building networks for people d-link air plus xtreme g™ dwl-2100ap 802.11g wireless 108mbps access point.

  • Page 2: Contents

    2 contents package contents ................................................................................ 3 introduction ........................................................................................... 4 connections .........................................................................

  • Page 3: Contents of Package:

    3 contents of package: d-link air plus xtreme g ™ dwl-2100ap 802.11g wireless 108mbps access point power adapter-dc 5v, 2.0a manual and warranty on cd quick installation guide ethernet cable internet explorer version 6.0 or netscape navigator version 6.0 and above computers with windows, macintosh, ...

  • Page 4: Introduction

    4 introduction for home users that will not incorporate a radius server in their network, the security for the dwl-2100ap, used in conjunction with other wpa-compatible 802.11 products, will still be much stronger than ever before. Utilizing the pre-shared key mode of wpa, the dwl-2100ap will obtain...

  • Page 5: Connections

    5 connections receptor for the power adapter . Pressing the reset button restores the dwl-2100ap to its original factory default settings. The lan port is auto-mdi/mdix. You can insert either a straight- through or a crossover ethernet cable in this port in order to connect the dwl-2100ap to the loc...

  • Page 6: Leds

    6 leds led stands for light-emitting diode. The dwl-2100ap wireless access point has 3 leds as shown below: power: solid green light indicates connection. Lan: blinking green light indicates activity on the ethernet port; solid green light indicates connection. Wlan: blinking green light indicates w...

  • Page 7: Features

    7 features 5 different operation modes - capable of operating in one of five different operation modes to meet your wireless networking requirements: access point, ap-to-ap bridging, ap-to-multi-ap bridging, repeater, or wireless client. Better security with wpa. The dwl-2100ap can securely connect t...

  • Page 8: Wireless Basics

    8 wireless basics wireless users can use the same applications they use on a wired network. Wireless adapter cards used on laptop and desktop systems support the same protocols as ethernet adapter cards. D-link wireless products are based on industry standards to provide easy-to-use and compatible h...

  • Page 9: Wireless Basics

    9 wireless basics (continued) standards-based technology the dwl-2100ap wireless access point utilizes the 802.11b and the 802.11g standards. The ieee 802.11g standard is an extension of the 802.11b standard. It increases the data rate up to 54 mbps* (108mbps in super g mode) within the 2.4ghz band,...

  • Page 10: Wireless Basics

    10 wireless basics (continued) installation considerations the d-link air plus xtreme g™ dwl-2100ap lets you access your network, using a wireless connection, from virtually anywhere within its operating range. Keep in mind, however, that the number, thickness and location of walls, ceilings, or oth...

  • Page 11: Getting Started

    11 getting started on the following pages we will show you an example of an infrastructure network incorporating the dwl-2100ap. An infrastructure network contains an access point or a wireless router. The infrastructure network example shown on the following page contains the following d-link netwo...

  • Page 12: Getting Started (Continued)

    12 please remember that d-link air plus xtreme g ™ wireless devices are pre-configured to connect together, right out of the box, with their default settings. You will need broadband internet access (a cable or dsl-subscriber line into your home or office). Consult with your cable or dsl provider for ...

  • Page 13: Home > Wizard

    13 note: if you have changed the default ip address assigned to the dwl-2100ap, make sure to enter the correct ip address. Using the configuration menu home > wizard t h e h o m e > w i z a r d screen will appear. Please refer to the quick installation guide for more information regarding the setup w...

  • Page 14: Home > Wireless

    14 using the configuration menu (continued) home > wireless channel- 6 is the default channel. All devices on the network must share the same channel. Wireless band- ieee 802.11g. Ssid- service set identifier (ssid) is the name designated for a specific wireless local area network (wlan). The ssid’s fa...

  • Page 15: Home > Lan

    15 using the configuration menu (continued) home > lan lan is short for local area network. This is considered your internal network. These are the ip settings of the lan interface for the dwl-2100ap. These settings may be referred to as private settings. You may change the lan ip address if needed. ...

  • Page 16: Advanced > Mode

    16 using the configuration menu (continued) advanced > mode the dwl-2100ap can be configured to perform in any of five modes: a wireless access point, a wireless bridge, a multi-point bridge, a repeater, or a wireless client. Access point- is the default setting. This mode is used to create a wireless ...

  • Page 17: Advanced > Performance

    17 using the configuration menu (continued) advanced > performance transmit power- choose full, half (-3db), quarter (-6db), eighth (-9db), minimum power. Frequency- the frequency remains at 2.437 ghz for channel 6. The frequency will change to reflect the change in the channel setting. Channel- selec...

  • Page 18: 802.11G Only-

    18 using the configuration menu (continued) super g with dynamic turbo- capable of packet bursting, fastframes, compression, and dynamic turbo. This setting is backwards compatible with non-turbo (legacy) devices. Dynamic turbo mode is only enabled when all devices on the wireless network are configur...

  • Page 19: Access Control-

    19 advanced > filters > wireless access settings access control- select disabled to disable the filters function. Select accept to accept only those devices with mac addresses in the access control list. Select reject to reject the devices with mac addresses in the access control list. The following ...

  • Page 20: Wireless Band

    20 using the configuration menu (continued) advanced > filters > wlan partition wireless band - enabling this feature allows wireless clients to communicate with each other. If this feature is disabled, wireless stations of the selected band are not allowed to exchange data through the access point. ...

  • Page 21: Advanced > Encryption

    21 using the configuration menu (continued) advanced > encryption ieee 802.11g wireless band- select open system to communicate the key across the network. Select shared key to limit communication to only those devices that share the same wep settings. Select open system/shared key to allow either fo...

  • Page 22: Encryption-

    22 select disabled or enabled. Select hex or ascii . Select 64-, 128-, 152- bits. Select the 1st through the 4th key to be the active key. Click apply to save changes. Encryption- key type- key size- valid key- apply- input up to four keys for encryption. You will select one of these keys in the val...

  • Page 23: Dhcp Server

    23 enter the subnet mask. Function enable/disable using the configuration menu (continued) input the first ip address available for assignment in your network. Dhcp server control- ip assigned from- the range of pool (1-255)- submask- enter the ip address of the router on the network. Gateway- enable...

  • Page 24: Dhcp Server

    24 using the configuration menu (continued) advanced > dhcp server > static pool settings* dhcp server control- enable or disable the dhcp function here. Static pool set- tings function enable/disable assigned lp- enter the static ip address of the device here. Assigned mac address- enter the mac add...

  • Page 25: Binding Mac Address-

    25 using the configuration menu (continued) advanced > dhcp server > current ip mapping list current dhcp dynamic pools- these are ip address pools to which the dhcp server function has assigned dynamic ip addresses. Binding mac address- assigned ip address- lease time- these are ip address pools to ...

  • Page 26: Tools > Admin

    26 using the configuration menu (continued) tools > admin enter a user name; admin is the default setting. User name- to change your password, enter your old password here old password- enter your new password here. New password- enter your new password again. Confirm new password-.

  • Page 27: Tools > System

    27 using the configuration menu (continued) tools > system tools > firmware click restart to apply the system settings and restart the dwl- 2100ap. Apply settings and restart- click restore to return the dwl- 2100ap to its factory default settings. Restore to factory default settings- after you have ...

  • Page 28: Tools > Cfg File

    28 using the configuration menu (continued) tools > cfg file tools > misc. Browse for the configuration settings that you have saved to your hard drive. Click ok when you made your selection. Update file- click ok to load the selected settings. Load settings to the local hard drive- click to enable a ...

  • Page 29: Status > Device Info

    29 using the configuration menu (continued) status > device info this window displays the settings of the dwl-2100ap, as well as the firmware version and the mac address..

  • Page 30: Status > Stats

    30 using the configuration menu (continued) status > stats this window displays the statistics of the wireless local area network..

  • Page 31: Status > Client Info

    31 using the configuration menu (continued) status > client info view information about the clients connected to the access point..

  • Page 32: Help

    32 using the configuration menu (continued) help at this window you can access the help screens for the topics listed..

  • Page 33: Using The Ap Manager

    33 using the ap manager discovering devices the ap manager is a convenient tool to manage the configuration of your network from a central computer. With ap manager there is no need to configure devices individually. Click on this button to discover the devices available on the network. To launch the ...

  • Page 34: Ip Configuration

    34 using the ap manager (continued) you can assign an ip address to an ap or assign ip addresses to multiple ap’s by clicking on this button after selecting the device(s). Ip configuration select the ap that you want to assign an ip address to and click the ip button. Enter the ip address and ip netm...

  • Page 35: Device Configuration

    35 using the ap manager (continued) device configuration click on this button to access the configuration properties of the selected device(s). The device configuration window allows you to configure settings but does not actually apply the settings to the device unless you click the apply button. You c...

  • Page 36

    36 device configuration>general when selecting multiple devices for configuration, some options are unavailable for configuration as noted(*) below: • device name(*) : this allows you to change the device name for the selected access point. You must place a checkmark in the device name box to change th...

  • Page 37

    37 device configuration>general (continued) using the ap manager (continued) • • telnet support : this pulldown selection enables or disables the ability to telnet into the selected device(s). Telnet timeout : this pulldown selection defines the timeout period during a telnet session with the selected...

  • Page 38

    38 device configuration>wireless • ssid : the service set (network) identifier of your wireless network. • channel : allows you to select a channel. 6 is the default setting. • ssid broadcast : allows you to enable or disable the broadcasting of the ssid to network clients. • super g : super g is a gr...

  • Page 39

    39 the security tab contains the wep configuration settings on the intial page. If you select wpa as the authentication type, an additional tab will appear with the wpa configuration options based on your selection. • authentication type : select from the pulldown menu the type of authentication to be...

  • Page 40

    40 using the ap manager (continued) • cipher type : select auto, tkip, or aes from the pulldown menu. • group key update interval : select the interval during which the group key will be vaild. 1800 is the recommended setting. A lower interval may reduce transfer rates. • radius server : enter the i...

  • Page 41

    41 using the ap manager (continued) • cipher type : select auto, tkip, or aes from the pulldown menu. • group key update interval : select the interval during which the group key will be vaild. 1800 is the recommended setting. A lower interval may reduce transfer rates. • passphrase : enter a passph...

  • Page 42

    42 device configuration>filters • internal station connection : enabling this allows wireless clients to communicate with each other. When this option is disabled, wireless stations are not allowed to exchange data through the access point. • ethernet to wlan access : enabling this option allows ethe...

  • Page 43

    43 using the ap manager (continued) device configuration>ap mode • access point : the default setting used to create a wireless lan. • ptp bridge : allows you to connect two wireless lans together. This only works with another dwl-2100ap. If enabled you must enter the mac address of the other dwl-210...

  • Page 44: Device Configuration>Dhcp

    44 using the ap manager (continued) • dhcp server : enable or disable the dhcp server function. Device configuration>dhcp • ip assigned from : enter the initial ip address to be assigned by the dhcp server. • range of pool (1~255) : enter the number of allocated ip addresses. • submask : enter the su...

  • Page 45: Configuration Files

    45 using the ap manager (continued) configuration files the dwl-2100ap allows you to save the device settings to a configuration file. To save a configuration file, follow these steps: • select a device from the device list on the main screen of the ap manager. • click the device configuration button. • c...

  • Page 46: Firmware

    46 using the ap manager (continued) firmware to upgrade the firmware: • download the latest firmware upgrade from http://support.Dlink.Com to an easy to find location on your hard drive. • click on the firmware button as shown above. • a popup window will appear. Locate the firmware upgrade file and click...

  • Page 47: Setup Wizard

    47 using the ap manager (continued) this button will launch the setup wizard that will guide you through device configuration. Setup wizard click next enter a password and retype it in the verify password field. Click next.

  • Page 48: Setup Wizard (Continued)

    48 setup wizard (continued) using the ap manager (continued) click next enter the ssid and the channel for the network. If you want to enable encryption, enter the encryption values here. Click next.

  • Page 49: Setup Wizard (Continued)

    49 setup wizard (continued) using the ap manager (continued) the dwl-2100ap setup is complete! Click finish.

  • Page 50: Refresh

    50 refresh using the ap manager (continued) click on this button to refresh the list of devices available on the network. About click on this button to view the version of ap manager. Devices with a checkmark next to them are still available on the network. Devices with an x are no longer available ...

  • Page 51: Networking Basics

    51 using the network setup wizard in windows xp in this section you will learn how to establish a network at home or work, using microsoft windows xp. Note: please refer to websites such as http://www.Homenethelp.Com and http://www.Microsoft.Com/windows2000 for information about networking computers...

  • Page 52

    52 please follow all the instructions in this window: networking basics (continued) click next . In the following window, select the best description of your computer. If your computer connects to the internet through a router, select the second option as shown. Click next ..

  • Page 53

    53 enter a computer description and a computer name (optional.) networking basics (continued) click next. Enter a workgroup name. All computers on your network should have the same work- group name. Click next..

  • Page 54

    54 please wait while the network setup wizard applies the changes. Networking basics (continued) when the changes are complete, click next . Please wait while the network setup wizard configures the computer. This may take a few minutes..

  • Page 55

    55 networking basics (continued) in the window below, select the option that fits your needs. In this example, create a network setup disk has been selected. You will run this disk on each of the computers on your network. Click next . Click next . Insert a disk into the floppy disk drive, in this ca...

  • Page 56

    56 networking basics (continued) please read the information under here’s how in the screen below. After you complete the network setup wizard you will use the network setup disk to run the network setup wizard once on each of the computers on your network. Click next. Please wait while the network ...

  • Page 57

    57 networking basics (continued) please read the information on this screen, then click finish to complete the network setup wizard . The new settings will take effect when you restart the computer. Click yes to restart the computer. You have completed configuring this computer. Next, you will need t...

  • Page 58: Naming Your Computer

    58 networking basics (continued) naming your computer to name your computer using windows xp , please follow these directions: click start (in the lower left corner of the screen). Right-click on my computer . Select properties . Select the computer name tab in the system properties window. You may ...

  • Page 59: Naming Your Computer

    59 networking basics (continued) naming your computer in this window, enter the computer name . Select workgroup and enter the name of the workgroup . All computers on your network must have the same workgroup name. Click ok . Checking the ip address in windows xp the adapter-equipped computers in y...

  • Page 60

    60 networking basics (continued) checking the ip address in windows xp this window will appear. Click the support tab . Click close . Assigning a static ip address in windows xp/2000 note: dhcp-capable routers will automatically assign ip addresses to the computers on the network, using dhcp (dynami...

  • Page 61

    61 networking basics (continued) assigning a static ip address in windows xp/2000 double-click on network connections . Double-click on properties . Right-click on local area connections ..

  • Page 62: In Windows Xp/2000

    62 input your ip address and subnet mask. (the ip addresses on your network must be within the same range. For example, if one computer has an ip address of 192.168.0.2, the other computers should have ip addresses that are sequential, like 192.168.0.3 and 192.168.0.4. The subnet mask must be the sa...

  • Page 63

    63 c click on network . Networking basics (continued) assigning a static ip address with macintosh osx go to the apple menu and select system preferences . Select built-in ethernet in the show pull-down menu. Select manually in the configure pull-down menu. I nput the static ip address , the subnet m...

  • Page 64

    64 networking basics (continued) selecting a dynamic ip address with macintosh osx go to the apple menu and select system preferences . Click on network . Select built-in ethernet in the show pull-down menu. Select using dhcp in the configure pull-down menu. Click apply now . The ip address, subnet m...

  • Page 65

    65 networking basics (continued) checking the wireless connection by pinging in windows xp/ 2000 checking the wireless connection by pinging in windows me/98 go to start > run > type cmd . A window similar to this one will appear. Type ping xxx.Xxx.Xxx. Xxx , where xxx is the ip address of the wirel...

  • Page 66: Menu.

    66 1. The computer used to configure the dwl-2100ap cannot access the configuration menu. Check that the ethernet led on the dwl-2100ap is on . If the led is not on , check that the cable for the ethernet connection is securely inserted. Check that the ethernet adapter is working properly. Please see ...

  • Page 67: Troubleshooting (Continued)

    67 troubleshooting (continued) make sure the wireless client is associated and joined with the correct access point. To check this connection: right-click on the local area connection icon in the taskbar> select view available wireless networks . The connect to wireless network screen will appear. P...

  • Page 68: Troubleshooting (Continued)

    68 troubleshooting (continued) click device manager. Select the hardware tab. Go to start > my computer > properties. Check to make sure that the router in your network is functioning properly by pinging it. If the router is not functioning properly, it will not connect to the internet. If you need ...

  • Page 69: Troubleshooting (Continued)

    69 troubleshooting (continued) double-click on network adapters. Right-click on d-link air plus dwl-g650 wireless cardbus adapter (in this example we use the dwl-g650; you may be using other network adapters, but the procedure will remain the same.) select properties to check that the drivers are in...

  • Page 70: Troubleshooting (Continued)

    70 troubleshooting (continued) 5. Why does my wireless connection keep dropping? Antenna orientation- try different antenna orientations for the dwl-2100ap. Try to keep the antenna at least 6 inches away from the wall or other objects. If you are using 2.4ghz cordless phones, x-10 equipment or other...

  • Page 71: Troubleshooting (Continued)

    71 troubleshooting (continued) 6. Why can’t i get a wireless connection? (continued) turn off your dwl-2100ap and the client. Turn the dwl-2100ap back on again, and then turn on the client. Check that the led indicators are indicating normal activity. If not, check that the ac power and ethernet cab...

  • Page 72: Troubleshooting (Continued)

    72 to hard-reset the d-link dwl-2100ap to the factory default settings, please do the following: troubleshooting (continued) after the dwl-2100ap reboots (this may take a few minutes) it will be reset to the factory default settings. Use a paper clip to press the reset button. Hold for about 5 secon...

  • Page 73: Technical Specifications

    73 technical specifications standards • ieee 802.11b • ieee 802.11g • ieee 802.3 • ieee 802.3u • ieee 802.3x device management • web-based – internet explorer v6 or later; netscape navigator v6 or later; or other java-enabled browsers. • telnet • ap manager • snmp v.3 data rate* for 802.11g: • 108, 5...

  • Page 74

    74 technical specifications (continued) radio and modulation type for 802.11g: ofdm: • bpsk @ 6 and 9mbps • qpsk @ 12 and 18mbps • 16qam @ 24 and 36mbps • 64qam @ 48 and 54mbps dsss: • dbpsk @ 1mbps • dqpsk @ 2mbps • cck @ 5.5 and 11mbps for 802.11b: dsss: • dbpsk @ 1mbps • dqpsk @ 2mbps • cck @ 5.5 ...

  • Page 75

    75 technical specifications (continued) humidity • operating: 10%~90% (non-condensing) • storing: 5%~95% (non-condensing) certifications • fcc part 15 • ul • csa • wi-fi dimensions • l = 5.59 inches (142mm) • w = 4.29 inches (109mm) • h = 1.22 inches (31mm) weight • 0.44 lbs (200g) warranty • 3 years.

  • Page 76

    76 you can find software updates and user documentation on the d-link website. D-link provides free technical support for customers within the united states and within canada for the duration of the warranty period on this product. U.S. And canadian customers can contact d-link technical support thro...

  • Page 77

    77 subject to the terms and conditions set forth herein, d-link systems, inc. (“d-link”) provides this limited warranty for its product only to the person or entity that originally purchased the product from: • d-link or its authorized reseller or distributor and • products purchased and delivered w...

  • Page 78

    78 • the original product owner must obtain a return material authorization (“rma”) number from the authorized d-link service office and, if requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is provid...

  • Page 79

    79 governing law : this limited warranty shall be governed by the laws of the state of california. Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply....

  • Page 80: Registration

    80 (121604) registration product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights..