Eastern Tools & Equipment Liquid Propane Operation Manual - page 15
15
About Your Product Warranty
Eastern Tools & Equipment, Inc. welcomes warranty repair and apologizes to you for being
inconvenienced. Any Authorized Service Dealer may perform warranty repairs. Most warranty
repairs are handled routinely, but sometimes warranty service may be inappropriate. For example,
warranty would not apply if an engine is damaged because of misuse, lack of routine maintenance,
shipping, handling, warehousing and improper installation. Similarly, warranty is void if the serial
number on the engine has been removed or if the engine has been altered or modified. If a
customer differs with the decision of the Service Dealer, an investigation will be made to determine
whether the warranty applies. Ask the Service Dealer to submit all supporting facts to his
Distributor or the factory for review. If the distributor or the factory decides that the claim is
justified, the customer will be fully reimbursed for those items that are defective. To avoid
misunderstanding, which might occur between the customer and the dealer, listed below are some
of the causes of engine failure that the warranty does not cover
Normal wear:
Engines and generators, like all mechanical devices, need periodic parts service and replacement to
perform well. Warranty will not cover repair when normal use has exhausted the life of a part of an
engine.
Improper maintenance:
The life of an engine or your equipment depends upon the conditions under which it operates, and
the care it receives. Some applications, such as tillers, pumps, and rotary movers, are very often
used in dusty or dirty conditions, which can cause what appears to be premature, wear. Such wear,
when caused by dirt, dust, spark pug cleaning grit, or other abrasive material that has entered the
engine because of improper maintenance is not covered by warranty.
This warranty cover engine related defective material and/or workmanship only, and not
replacement or refund of the equipment to which the engine may be mounted. Nor des the
warranty extend to repairs required because of:
1.Problems caused by parts that are not original eastern tools & equipment, inc., parts.
2.Equipment controls or installations that prevent starting, cause unsatisfactory engine
performance, or shorten engine life. (Contact equipment manufacturer.)
3.Leaking carburetor, clogged fuel pipes, sticking valves, or other damage, caused by using
contaminated or stale fuel. (Use clean, fresh, lead‐free gasoline.)
4.Parts which are scored or broken because an engine was operated with insufficient or
contaminated lubricating oil, or and incorrect grad of lubricating oil (check oil level daily or after
every 8 hours of operation. Refill when necessary and change at recommended intervals.) Engine
damage may occur if oil level is not properly maintained. Read Operating & Maintenance
Instructions.
5.Repair or adjustment of associated parts or assemblies such as clutches, transmissions, remote
controls, etc., which are not manufactured by Eastern Tools & Equipment, Inc.
6.Damage or wear to parts caused by dirt, which entered the engine because of improper air filter
maintenance, re‐assembly, or use of a non‐original air filter element or cartridge. Read Operating &
Maintenance Instructions.
7.Parts damaged by over‐speeding, or overheating caused by grass, debris, or dirt, which plugs or
clogs the cooling fins, or flywheel are, or damaged caused by operating the engine in a confined
area without sufficient ventilation.
8.Engine or equipment parts broken by excessive vibration caused by a loosen cutter blades
unbalanced blades or loose unbalanced impellers, improper attachment of equipment to engine
crankshaft, over speeding or other abuse in operation.
9.A bent or broken crankshaft, caused by striking a solid object with the cutter blade of a rotary
lawn mower, or excessive v‐belt tightness.
10.Routine tune‐up or adjustment of the engine.
11.Engine or engine component failure, i.e., combustion chamber, valves, valve seats, valve guides,
or burned starter motor winding, caused by the alternated fuels such as, liquefied petroleum,
natural gas, altered gasoline’s etc.