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Eaton Powerware 9355 User Manual

Manual is about: (500 VA – 60 kVA)

Summary of Powerware 9355

  • Page 1

    Powerware series eaton 9355 parallel ups 10/15 kva user's guide ®.

  • Page 2: Class A Emc Statements

    Class a emc statements fcc part 15 note this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a c...

  • Page 3: Special Symbols

    Special symbols the following are examples of symbols used on the ups or accessories to alert you to important information: risk of electric shock - observe the warning associated with the risk of electric shock symbol. Caution: refer to operator's manual - refer to your operator's manual for additi...

  • Page 5

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality i table of contents 1 introduction 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 safety warnings 3 . . . . . . . . . . . . . . . . . ....

  • Page 6

    Table of contents eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality ii 11 troubleshooting 67 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Typical alarms and conditions 67 . . . . . . . . . . . ...

  • Page 7

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 1 chapter 1 introduction a parallel system with up to four uninterruptible power supplies (upss) can be installed to provide a parallel capacity and/or redundant system. This load sharing system provides mo...

  • Page 8

    Introduction eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 2.

  • Page 9: Save These Instructions

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 3 chapter 2 safety warnings important safety instructions save these instructions this manual contains important instructions that you should follow during installation and maintenance of the ups and batter...

  • Page 10: Consignes De Sécurité

    Safety warnings eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 4 consignes de sécurité consignes de sÉcuritÉ importantes conserver ces instructions ce manuel contient des consignes de sÉcuritÉ importantes d a n g e r ! Cet onduleur contient des tensions...

  • Page 11: Advertencias De Seguridad

    Safety warnings eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 5 advertencias de seguridad instrucciones de seguridad importantes guarde estas instrucciones este manual contiene instrucciones de seguridad importantes p e l i g r o este sie contiene volt...

  • Page 12

    Safety warnings eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 6.

  • Page 13: Inspecting The Equipment

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 7 chapter 3 ups setup this chapter describes: s equipment inspection s floor loading and clearances s unloading the cabinet(s) the instructions are intended for the chief operator/system supervisor, electri...

  • Page 14: Floor Loading

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 8 floor loading when planning the installation, consider the ups weight for floor loading. The strength of the installation surface must be adequate for point and distributed loadings. The approxi...

  • Page 15: Unloading The Cabinet(S)

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 9 unloading the cabinet(s) the following tools are required for unloading the cabinet(s): s 15 mm wrench or socket s 7 mm nut driver or socket c a u t i o n the ups and extended battery module ( e...

  • Page 16

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 10 2. Remove the four m4 screws securing the stabilizing bracket to the cabinet rear panel and remove the bracket (see figure 3). Retain the hardware for later use. Note retain the stabilizing bra...

  • Page 17

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 11 note hold the back of the cabinet so that the bolts can be removed easily without the cabinet rolling backward. 5. Remove the two m10 bolts securing the front shipping bracket and remove the br...

  • Page 18

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 12 note support the front and back of the cabinet when rolling it off the pallet to prevent tipping. 7. Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolli...

  • Page 19

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 13 two-high ups cabinets to remove a two-high ups from the shipping pallet: 1. Remove the m10 bolt securing the vertical bracket to the pallet (see figure 6). 2. Remove and retain the three m4 scr...

  • Page 20

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 14 4. Repeat steps 1 through 3 to remove the vertical bracket on the other side. 5. Remove the front cover from the bottom cabinet to access the front shipping bracket. Press and release the handl...

  • Page 21

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 15 8. Reinstall the front cover removed in step 5. Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place. Note support the front and back of the cabin...

  • Page 22

    Ups setup eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 16 10. With the cabinet supported, slowly pull the pallet away from the cabinet (see figure 10). Figure 10. Removing the pallet 11. Roll the cabinet to the desired location..

  • Page 23

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 17 chapter 4 version 1 tie cabinet parallel installation the eaton 9355 ups ups has the following power connections: s 3‐phase (l1, l2, and l3), neutral, and ground connection for rectifier/bypass input s 3...

  • Page 24

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 18 4. Determine your equipment's grounding requirements according to your local electrical code. 5. Remove the parallel tie cabinet front cover (see figure 11). F...

  • Page 25

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 19 7. Punch holes for the conduit (ac input, ups output, load connection, and maintenance bypass contact wires) using a greenlee ® punch or similar device. 8. Ver...

  • Page 26

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 20 battery circuit breaker ups wiring access cover conduit landing plates figure 14. Ups rear view (3-high shown).

  • Page 27

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 21 13. Hardwire the ups input terminations. See table 1 for specifications and figure 15 for a detailed view of the ups terminal block. Note input neutral must be...

  • Page 28

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 22 ground maintenance bypass contacts tb2 figure 15. Ups terminal block (3-high shown) 14. Hardwire the output terminations from the ups to the parallel tie cabin...

  • Page 29

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 23 15. Hardwire the load to the parallel tie cabinet (see figure 17). 16. Wire the maintenance bypass contacts and terminate to the maintenance bypass wires in th...

  • Page 30

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 24 19. Wire the ac input to the bypass breaker (see figure 18). Line 1 line 2 line 3 figure 18. Version 1 bypass ac input wiring 20. Verify the phase rotation for...

  • Page 31

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 25 from ups 4 output from ups 3 output from ups 2 output red wire (open when breaker is open) bypass input black wire (common) from ups 1 output 225a 80a (4x) loa...

  • Page 32

    Version 1 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 26 * figure 20. Version 1 parallel ups schematic.

  • Page 33

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 27 chapter 5 version 2 tie cabinet parallel installation the eaton 9355 ups ups has the following power connections: s 3‐phase (l1, l2, and l3), neutral, and ground connection for rectifier/bypass input s 3...

  • Page 34

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 28 4. Determine your equipment's grounding requirements according to your local electrical code. 5. Unfasten the bypass cabinet front door latch and swing the doo...

  • Page 35

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 29 internal cover front cover figure 22. Version 2 parallel tie cabinet front cover open.

  • Page 36

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 30 7. Remove the internal cover to gain access to the breakers (see figure 23). Internal cover figure 23. Version 2 parallel tie cabinet internal cover.

  • Page 37

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 31 8. Punch holes for the conduit (ac input, ups output, load connection, and maintenance bypass contact wires) using a greenlee ® punch or similar device. 9. Ver...

  • Page 38

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 32 11. Verify that each ups battery circuit breaker is in the off position (see figure 25). 12. From each ups, remove the ups wiring access cover and one of the c...

  • Page 39

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 33 14. Hardwire the ups input terminations. See table 2 for specifications and figure 26 for a detailed view of the ups terminal block. Note input neutral must be...

  • Page 40

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 34 ground maintenance bypass contacts tb2 figure 26. Ups terminal block (3-high shown).

  • Page 41

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 35 15. Hardwire the output terminations from the ups to the parallel tie cabinet (see figure 27). Neutral line 1 line 2 line 3 ground line 1 line 2 line 3 figure ...

  • Page 42

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 36 16. Hardwire the load to the parallel tie cabinet (see figure 28). 17. Wire the maintenance bypass contacts and terminate to the maintenance bypass wires in th...

  • Page 43

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 37 line 1 line 2 line 3 ground neutral maintenance bypass wiring to ups tb2 figure 28. Version 2 tie cabinet load connections.

  • Page 44

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 38 20. Wire the ac input to the bypass breaker (see figure 29). Line 1 line 2 line 3 figure 29. Version 2 tie cabinet bypass ac input wiring 21. Verify the phase ...

  • Page 45

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 39 from ups 4 output from ups 3 output from ups 2 output red wire (open when breaker is open) bypass input black wire (common) from ups 1 output 225a 80a (4x) loa...

  • Page 46

    Version 2 tie cabinet parallel installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 40 * figure 32. Version 2 tie cabinet parallel ups schematic.

  • Page 47

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 41 chapter 6 installing options this section describes the powerware hot sync can bridge card. For other options, such as additional x-slot ® cards, power management software, remote emergency power-off (re...

  • Page 48

    Installing options eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 42 powerware hot sync can bridge card the powerware hot sync can bridge card, shown in figure 34, can be installed to provide connectivity for operational mode control and metering of a p...

  • Page 49

    Installing options eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 43 2. Strip shielded, four-wire, twisted-pair wire for can bridge card wiring. Recommended wire size is 18 awg maximum. 3. Install the can bridge card wiring between each ups (see figure ...

  • Page 50

    Installing options eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 44 shield can h can l tx tx 10 9 8 1 7 6 5 4 3 2 no com nc alm rtn alarm j3 j5 1 2 1 2 1 2 1 2 ups #1 ups #2 ups #3 ups #4 figure 36. Can bridge card wiring.

  • Page 51

    Installing options eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 45 5. On the bottom cover (and also the middle cover if 3-high), remove a knockout tab in the top edge of the cover for each cable: with wire cutters, cut either side of the tab and twist...

  • Page 52

    Installing options eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 46 7. Reinstall the front covers, starting with the bottom cabinet (see figure 38). Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place. Ve...

  • Page 53

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 47 chapter 7 stabilizing the cabinet note for seismic installations, you must order and install an eaton 9355 ups ups seismic kit; do not use the following instructions. Note for non-seismic installations, ...

  • Page 54

    Stabilizing the cabinet eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 48 m4 screws figure 40. Stabilizing bracket with one cabinet m4 screws figure 41. Stabilizing bracket with two cabinets.

  • Page 55

    Stabilizing the cabinet eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 49 m4 screws figure 42. Stabilizing bracket with three cabinets.

  • Page 56

    Stabilizing the cabinet eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 50

  • Page 57

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 51 chapter 8 extended battery module installation note a maximum of 22 battery strings can be installed in one configuration, including ups batteries (4 ebm-64 models or 3 ebm-96 models). Ups-32 models cont...

  • Page 58

    Extended battery module installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 52 ups battery connector rear ground strap ebm battery circuit breaker ebm battery connector ebm cable ups battery circuit breaker figure 43. Typical ebm installation (2...

  • Page 59

    Extended battery module installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 53 8. Remove the top front covers of all cabinets. Press and release the handle latch at the bottom of the cover and then lift the cover up and off the cabinet. 9. Insta...

  • Page 60

    Extended battery module installation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 54.

  • Page 61: Control Panel Functions

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 55 chapter 9 operation this chapter contains information on how to use the eaton 9355 ups ups, including front panel operation, ups startup and shutdown, and configuring the ups for extended battery modules...

  • Page 62

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 56 the following table shows the indicator status and description. Indicator status description green on the ups is operating normally. Flashing s the ups is starting up or is shut down and waitin...

  • Page 63

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 57 the following table shows the basic menu structure. Table 3. Menu map for display functions main menu submenu display information or menu function ups status system normal / battery floating up...

  • Page 64

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 58 user settings the following table displays the options that can be changed by the user. Note changes to the output voltage or frequency options should be made before turning on the ups; otherwi...

  • Page 65

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 59 table 4. User settings (continued) default setting available settings description start screen eaton logo mimic screen eaton logo user password enabled/disabled if enabled is selected, the pass...

  • Page 66: Initial Startup

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 60 table 4. User settings (continued) default setting available settings description x-slot signal input activation delay 0 through 65 seconds 5s input signal delayed shutdown delay 1 through 6553...

  • Page 67

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 61 configuring the ups for ebms note each ups in a parallel system must have its own ebm and the same number of ebms to ensure consistent runtimes. To ensure maximum battery runtime, configure the...

  • Page 68: Parallel System Shutdown

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 62 parallel system shutdown to remove power to the parallel ups system output: 1. Press any button on the front panel display to activate the menu options. 2. Press the button on the front panel d...

  • Page 69: Individual Ups Shutdown

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 63 individual ups shutdown to shut down a single ups in the parallel system: 1. Press any button on the front panel display to activate the menu options. 2. Press the button on the front panel dis...

  • Page 70

    Operation eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 64 restarting the parallel system to restart the parallel system: 1. Verify that the maintenance isolation breaker (if present) on the tie cabinet is in the off position or all of the ups breakers...

  • Page 71

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 65 chapter 10 parallel bypass to switch the parallel ups to maintenance bypass from normal mode: 1. From any ups, set the system to internal bypass mode: s using the button on the front panel display, scrol...

  • Page 72

    Parallel bypass eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 66 4. If present, switch the maintenance isolation breaker (mis) on the wall-mounted bypass cabinet to the on position; otherwise, switch the ups breakers (may be designated mob or ups) on t...

  • Page 73

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 67 chapter 11 troubleshooting the eaton 9355 ups is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Usually the alarms shown by the control pan...

  • Page 74

    Troubleshooting eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 68 action possible cause alarm or condition overtemperature led is on. 1 beep every second. Ups internal temperature is too high or the fan has failed. Turn the maintenance bypass switch to ...

  • Page 75: Silencing The Alarm

    Troubleshooting eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 69 action possible cause alarm or condition check parallel board the ups is not recognizing another parallel unit. From the ups status menu, select the units on can bus option and verify tha...

  • Page 76: Service and Support

    Troubleshooting eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 70 service and support if you have any questions or problems with the ups, call your local distributor or the help desk at one of the following telephone numbers and ask for a ups technical ...

  • Page 77: Limited Factory Warranty

    Eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 71 chapter 12 warranty limited factory warranty eaton 9355 ups products warrantor: the warrantor for the limited warranties set forth herein is eaton (“eaton”). Limited warranty: this limited warranty (this...

  • Page 78

    Warranty eaton 9355 parallel ups (10/15 kva) user's guide s 164201601 rev d www.Eaton.Com/powerquality 72 this warranty is not valid: if the product's serial numbers have been removed or are illegible. Any warranted items repaired or replaced pursuant to this warranty will be warranted for the remai...