Echola SPDU-108M Installation Manual - page 11
Echola Systems L.L.C
1161 Ringwood Ct, Ste 100
San Jose, CA-95131
Phone: 408 321 9663
http://www.echola.com/power
Troubleshooting
• If you get connection lost messages
connection lost messages
connection lost messages
connection lost messages when you are on any GUI page (telnet or snmp
might still work), you will have to make sure you are running latest version of
JAVA on the PC where you run the browser to log into the smart PDU. The older
versions of java (ver <= 5 or early 6 versions) doesn't work well with the AJAX
calls that we use for real time updates. You can check whether you have latest java
by clicking on following link
http://java.com/en/download/testjava.jsp
and do an
update to avoid this intermittent problem.
• Also check for any malware/anti-virus/firewall software which might block the
http connection to PDU.
• We don’t support router-behind-router or router hacked to work in bridge-mode
configurations. If you have such configuration you may want to connect the PDU
to the primary router (router that acts as gateway or dhcp server).
For any technical questions, email to
support@echola.com
.