ECX ECX03006 Instruction Manual - page 12
12
EN
RUCKUS
What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original purchaser
that the product purchased (the "Product") will be free from defects in
materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modifi cation of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon Hobby
authorized service center, (v) Product not purchased from an autho-
rized Horizon dealer, or (vi) Product not compliant with applicable
technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES
NO OTHER WARRANTY OR REPRESENTATION, AND HEREBY
DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-IN-
FRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii)
replace, any Product determined by Horizon to be defective. Horizon
reserves the right to inspect any and all Product(s) involved in a war-
ranty claim. Service or replacement decisions are at the sole discre-
tion of Horizon. Proof of purchase is required for all warranty claims.
SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCI-
DENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS
OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF
LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBIL-
ITY OF SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which liability is
asserted. As Horizon has no control over use, setup, fi nal assembly,
modifi cation or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability. If you as the purchaser or user
are not prepared to accept the liability associated with the use of the
Product, purchaser is advised to return the Product immediately in
new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to confl ict of
law principals). This warranty gives you specifi c legal rights, and you
may also have other rights which vary from state to state. Horizon
reserves the right to change or modify this warranty at any time
without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide war-
ranty support or service. Once assembly, setup or use of the Product
has been started, you must contact your local distributor or Horizon
directly. This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance. For ques-
tions or assistance, please visit our website at www.horizonhobby.
com, submit a Product Support Inquiry, or call 877.504.0233 toll free
to speak to a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in
the country you live and use the Product in, please use the Horizon
Online Service Request submission process found on our website
or call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please
note that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with instruc-
tions for submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street address,
email address and phone number where you can be reached during
business hours. When sending product into Horizon, please include
your RMA number, a list of the included items, and a brief summary
of the problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be serviced or
replaced free of charge. Service or replacement decisions are at the
sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will
be completed and payment will be required without notifi ca-
tion or estimate of the expense unless the expense exceeds
50% of the retail purchase cost. By submitting the item for service
you are agreeing to payment of the service without notifi cation.
Service estimates are available upon request. You must include this
request with your item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders and
cashier’s checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service, you
are agreeing to Horizon’s Terms and Conditions found on our website
http://www.horizonhobby.com/content/_service-center_render-
service-center.
ATTENTION: Horizon service is limited to Product compliant
in the country of use and ownership. If received, a non-com-
pliant Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice and at the
sender’s expense. Horizon will hold non-compliant Product
for a period of 60 days from notifi cation, after which it will be
discarded.
LIMITED WARRANTY
Country of Purchase
Horizon Hobby
Address
Phone Number/Email Address
United States of America Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
productsupport@horizonhobby.com
Horizon Product Support
United Kingdom
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
CONTACT INFORMATION