Ezviz A1 Quick Start Manual - page 25
LIMITED WARRANTY
Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the
EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province
or jurisdiction. The disclaimers, exclusions, and limitations of liability under this limited warranty will
not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is
authorized to make any medication, extension, or addition to this limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects
in materials and workmanship, or such longer period as may be required by law in the country or state
where this product is sold, when used normally in accordance with EZVIZ’s user manual.
You can request warranty service emailing us at service@ezvizlife.com.
For any defective EZVIZ products under warranty, EZVIZ, Inc. will, at its option, (i) repair or replace your
product free of charge; (ii) exchange your product with a functional equivalent product; (iii) or refund
the original purchase price, provided you provide the original purchase receipt or copy, brief explanation
of the defect, and return the product in its original packaging. At EZVIZ’s sole discretion, repair or
replacement may be made with a new or refurbished product or components. This warranty does not
cover the postal cost, insurance and any other incidental charges incurred by you in returning the
product.
Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this
limited warranty. Any product that has either been repaired or replaced under this limited warranty will
be covered by the terms of this limited warranty for the longer of ninety (90) days from the date of
delivery or the remaining original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
• For any malfunction, defect or failure caused by or resulting from the evidence of impact,
mishandling, tampering, use contrary to the applicable instruction manual, incorrect power line voltage,
accident, loss, theft, fire, flood or other Acts of God, shipping damage or damage resulting from repairs
performed by unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of
the product.
• Cosmetic damage, including but not limited to scratches, dents and broken plastic on ports.
• Any software, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic and mechanical wear and tear.
DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, EZVIZ DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES
AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE DURATION OF ANY APPLICABLE
IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY, THE SECURITY
OF THE PRODUCT, OR AVAILABILITY AND RELIABILITY OF PRODUCT INFORMATION OR DATA.
LIMITATION OF DAMAGES