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Fiat 500 Abarth Warranty Information
Summary of 500 Abarth
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Chrysler group llc w a r r a n t y i n f o r m a t i o n 2 0 1 3 13genff-026-aa first edition printed in u.S.A. Fiat 500
Page 2: Important
Important this booklet contains chrysler group llc limited warranties. It should be kept in your vehicle and presented to your dealer if any warranty service is needed. The warranty text begins on page 4 of this booklet. Original owner’s name street address city and state vehicle identifi cation numb...
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Description 1 yr/ 12, 000 2 yr/ 24,000 3 yr/ 36,000 3 yr/ 50,000 3 yr/ unlmt 4 yr/ 50,000 5 yr/ 100,000 7 yr/ 70,000 8 yr/ 80,000 basic limited warranty coverage special extended warranty coverage anti-corrosion perforation limited warranty: all panels outer panels federal emission warranty federal ...
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1. Your legal rights under these limited warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. What’s covered under chrysler group llc’s warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.1 basic limited warranty . . . . . . . . . . . . . . . . . . 5 2.2...
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6.4 getting service under the federal emission performance warranties . . . . . . . . . . . . . . . . . 24 7. How to deal with warranty problems . . . . . . . . . . 26 7.1 steps to take . . . . . . . . . . . . . . . . . . . . . . . . 26 7.2 helpful addresses and telephone numbers . . . . 30 8. Optio...
Page 6: These Limited Warranties
1. Your legal rights under these limited warranties the warranties contained in this booklet are the only express warranties that chrysler group llc ( ⬙chrysler⬙) makes for your fiat 500. These warranties give you specific legal rights. You may also have other rights that vary from state to state. F...
Page 7: 2. What’S Covered Under
2. What’s covered under chrysler group llc’s warranties 2.1 basic limited warranty a. Who is covered? You are covered by the basic limited warranty if you are a purchaser for use of the fiat 500. B. What’s covered the basic limited warranty covers the cost of all parts and labor needed to repair any...
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D. Towing costs are covered under certain circumstances roadside assistance covers the cost of towing your fiat 500 to the nearest authorized fiat repair facility if your vehicle can’t be driven because a covered part has failed. Roadside assistance lasts for up to 4 years, with no mileage limit, ca...
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G. Registration and operation requirements the basic limited warranty covers your fiat 500 only if: • it was built for sale in the u.S.; • it’s registered in the u.S.; • it’s driven mainly in the u.S. Or canada; and • it’s operated and maintained in the manner described in your owner’s manual. H. If...
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2.2 corrosion warranty a. Who is covered? You are covered if you are a purchaser for use of the fiat 500. B. What’s covered this warranty covers the cost of all parts and labor needed to repair or replace any body sheet metal panels that have been perforated by rust from the inside out. If a hole oc...
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2.3 restraint system limited warranty (fiat 500 sold and registered in the state of kansas only) for a fiat 500 sold and registered in the state of kansas, seatbelts and related seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileage. This w...
Page 12: 3. What’S Not Covered
3. What’s not covered 3.1 modifications not covered a. Some modifications don’t void the warranties but aren’t covered certain changes that you might make to your fiat 500 do not, by themselves, void the warranties described in this booklet. Examples of some of these changes are: • installing non-ch...
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B. Modifications that will void your warranties these actions will void your warranties: • disconnecting, tampering with, or altering the odom- eter will void your warranties, unless your repairing technician follows the legal requirements for repairing or replacing odometers; or • attaching any dev...
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3.3 maintenance costs not covered your warranties don’t cover the costs of repairing damage caused by poor or improper maintenance. Nor do they cover damage caused by the use of contaminated fuels, or by the use of fuels, oils, lubricants, cleaners or fluids other than those recommended in your owne...
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• corrosion caused by the extensive or abnormal trans- port of caustic materials like chemicals, acids, and fertilizers; and • corrosion of special bodies, body conversions, or equipment that was not on your fiat 500 when it left the manufacturing plant or was not supplied by chrysler. 3.6 other exc...
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3.7 total loss, salvage, junk, or scrap vehicles not covered a fiat 500 has no warranty coverage of any kind if: • the fiat 500 is declared to be a total loss by an insurance company; • the fiat 500 is rebuilt after being declared to be a total loss by an insurance company; or • the fiat 500 is issu...
Page 17: 4. Other Terms Of Your
4. Other terms of your warranties 4.1 exchanged parts may be used in warranty repairs in the interest of customer satisfaction, chrysler group llc ( ⬙chrysler⬙) may offer exchange service on some vehicle parts. This service is intended to reduce the amount of time your fiat 500 is not available for ...
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4.2 pre-delivery service a defect in or damage to the mechanical, electrical, sheet-metal, paint, trim, and other components of your vehicle may have occurred at the factory or while it was being shipped to the dealer. Such a defect or damage is usually detected and corrected at the factory. In addi...
Page 19: By Law
5. Emission warranties required by law 5.1 federal emission warranty a. Parts covered for 2 years or 24,000 miles federal law requires chrysler group llc ( ⬙chrysler⬙) to warrant the following emissions parts for 2 years or 24,000 miles, whichever occurs first. Chrysler covers all of these parts und...
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• vacuum hoses, clamps, and fittings, as well as tubing used for these components; • vacuum, temperature, altitude, speed, time-sensitive valves, sensors, and switches used in these compo- nents and systems. B. Parts covered for 8 years or 80,000 miles if your fiat 500 has one of the following parts...
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• your fiat 500 has been maintained and operated properly up until it fails such a test; and • you face a real penalty — for example, a fine or the loss of the use of your fiat 500 — because the vehicle has failed the test. Section 6.4 explains how to get service under this warranty. Emission warran...
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6. How to get warranty service 6.1 where to take your fiat 500 a. In the united states (we include u.S. Possessions and territories as part of the united states for warranty purposes): warranty service must be done by an authorized fiat repair facility. We strongly recommend that you take your fiat ...
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• if the authorized fiat repair facility charges you for repairs which you feel should be covered under your warranty, please get a detailed receipt for the work done. Make sure that this receipt lists all warranty repairs and parts that were involved. (this receipt will be similar to the one used b...
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6.2 how to get roadside assistance service - u.S. Or canada only * a. Who is covered: you are covered by the roadside assistance services if you are a purchaser for use of the fiat 500. The roadside assistance services lasts for 4 years, regardless of mileage, calculated from the start date of the b...
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C. Covered services: flat tire service if you are inconvenienced by a flat tire, we will dispatch a service provider to use your fiat 500’s tirefit kit to seal small punctures up to 1/4 ⬙ in the tire tread or your vehicle’s temporary spare tire (if equipped) as recommended in your owner’s manual. Th...
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D. If unable to contact roadside assistance: if you are unable to contact roadside assistance and you obtain towing services on your own, you may submit your original receipts from the licensed towing or service facility, for services rendered within 30 days of the occurrence. Be sure to include you...
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B. Further steps you can take, and how to get more information if you think your authorized fiat repair facility has wrongly denied you emission-warranty coverage, follow the steps described in 7.1. Chrysler will reply to you in writing within 30 days after receiving your complaint (or within the ti...
Page 28: Problems
7. How to deal with warranty problems 7.1 steps to take a. In general normally, warranty problems can be resolved by your dealer’s sales or authorized fiat repair facility depart- ments. That’s why you should always talk to your authorized fiat repair facility service manager or deal- er’s sales man...
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C. If your problem still isn’t resolved for customers residing in arkansas, idaho, kentucky and minnesota only: (note: this process is not available for residents of other states.) if you can’t resolve your warranty problem after following the two steps described in 7.1(a), and you live in arkansas,...
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Fiat repair facility /selling dealer, 5) the date(s) of repair(s) and mileage at the time, 6) current mileage, and 7) a description of the action you expect to resolve your concern. Upon receipt of your request: • the national center for dispute settlement (ncds) will acknowledge receipt of your req...
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• if any action is required on the part of the servicing authorized fiat repair facility /selling dealer or chrysler you will be contacted within ten (10) days after the date by which the dealer or chrysler must act to determine whether performance has been rendered. • the entire dispute settlement ...
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7.2 helpful addresses and telephone numbers here are the addresses and telephone numbers of the fiat customer assistance center that can help you wherever you happen to be. Contact the one that covers your area: • in the united states: fiat customer assistance center p.O. Box 21-8004 auburn hills, m...
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• in puerto rico and u.S. Virgin islands: customer service chrysler group international services llc box 191857 san juan, puerto rico 00919-1857 phone: (787) 782-5757 fax: (787) 782-3345 how to deal with warranty problems 31.
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8. Optional service contract chrysler group llc’s optional service contracts offer valuable protection against repair costs when these warranties no longer apply. They complement but don’t replace the warranty coverages outlined in this booklet. A variety of plans are available, covering various tim...
Page 35: 9. Maintenance
9. Maintenance 9.1 general information it’s your responsibility to properly maintain and operate your new fiat 500 vehicle. Follow the instructions contained in the general and scheduled maintenance service guidelines in your owner’s manual. Regular, scheduled maintenance is essential to trouble- fr...
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9.2 where to go for maintenance program service chrysler recommends that you return to the dealer from whom you bought your fiat 500 for all maintenance service both during and after the warranty periods. Although you can get warranty service from any dealer who sells your particular make, returning...
Page 37: Important
Important this booklet contains chrysler group llc limited warranties. It should be kept in your vehicle and presented to your dealer if any warranty service is needed. The warranty text begins on page 4 of this booklet. Original owner’s name street address city and state vehicle identifi cation numb...
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Chrysler group llc w a r r a n t y i n f o r m a t i o n 2 0 1 3 13genff-026-aa first edition printed in u.S.A. Fiat 500