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  4. PLATINUM EVENT
  5. Technical & Service Manual

Gaggia PLATINUM EVENT Technical & Service Manual

Summary of PLATINUM EVENT

  • Page 1

    Emissione luglio 2007 rev.00 technical service manual.

  • Page 2

    Ideas with passion platinum technical service manual (rev 00 aug.06): contents 1. Introduction (rev.00) 1.1 documentation required 1.2 tools and equipment required 1.3 safety warnings 1.4 platinum range 2. Technical data (rev.00) 2.1 product technical data 2.2 internal / external machine components ...

  • Page 3: Section 1

    Section 1 introduction rev.00 talea section 01 rev00 - august 06.

  • Page 4

    1.1 documentation required the following technical documentation is required for repairs: instruction booklet for specific model. Technical documentation for specific model (diagrams, exploded drawings). 1.2 tools and equipment required as well as the standard equipment, the tools listed below are req...

  • Page 5

    Ideas with passion 1.4 platinum range - touch screen - s b s - cup warmer - motorized tank - milk adapter - rapid steam - pre-ground option - 24x2 display - ring selector - s b s - cup warmer - motorized tank - milk adapter - rapid steam - pre-ground option - 10x2 display - ring selector - s b s - m...

  • Page 6

    Event - s b s - rapid steam talea - odea cap. 01 rev00 - luglio 07 3/3.

  • Page 7: Section 2

    Section 2 technical data rev.00 talea section 02 rev00 - august 06.

  • Page 8

    2.1 product technical data power supply and output: 230 v~, 50/60 hz, 1300 w. Temperature control: 1 (ntc) variable resistor sensor – transmits the value to the electronic board. Safety system: 2 x 175°c manual reset thermostats. Coffee heat exchanger output: stainless steel 1300 w – to dispense cof...

  • Page 9

    On 02 rev00 - august 06 4/4 internal components pump static eliminator turbine heater coffee grinder power board cpu card motorized tank stepper motor solenoid pilot.

  • Page 10: Section 3

    Ideas with passion section 3 brief instructions rev.00 talea section 03 rev00 - august 06.

  • Page 11

    Ideas with passion 3.1 client and programming menu platinum vision press “go to menu” show text 8:30 a go to diagnostics main menu beverage settings maintenance settings machine settings clock next go back the programming menu will open. Detailed beverage programming machine function programming exi...

  • Page 12

    Ideas with passion 2/3 talea section 03 rev00 - august 06 platinum swing up menu strong aroma espresso coffee 08:33 to open program- ming menu. To select milk-based beverage. Confirm key. Hot water key. Use the touch-ring to select the type of beverage you want. To select coffee aroma. Beverage setti...

  • Page 13

    Ideas with passion 3.2 maintenance and cleaning 3/3 talea section 03 rev00 - august steps a empty coffee grounds drawer. As instructed. B empty drip tray. As necessary. C clean water tank. Once a week. D clean the coffee granule container. As necessary. E clean casing. As necessary f clean and greas...

  • Page 14: Section 4

    Ideas with passion section 4 diagrams rev.00 talea section 04 rev00 - august 06.

  • Page 15

    Ideas with passion 4.1 wiring diagram platinum vision 1/5 talea section 04 rev00 - august 06 b l a c k b l a c k b l a c k b l a c k b l a c k w h it e b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k y e l l o w r e d r e d g r ...

  • Page 16

    Ideas with passion platinum swing up 2/5 talea section 04 rev00 - august 06 g r e e n fla t-cable bl ac k b l a c k b l a c k b l a c k b l a c k yellow w h it e red green black red green blue black black displa y w h it e red red b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k...

  • Page 17

    Ideas with passion platinum swing 3/5 talea section 04 rev00 - august 06 dipla y b l a c k b l a c k w h it e b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k b l a c k w h it e b l a c k b l a c k b l a c k g r e e n b l a c k r e d y e l l o w b l a c k b l a c k blue black green red bl...

  • Page 18

    Platinum vogue 4/5 talea section 04 rev00 - august 06 b l a c k b l a c k b l a c k b l a c k w h it e blue black green red b l a c k w h it e green r e d b l a c k yellow b l a c k b l a c k b l a c k yellow red w h it e b l a c k red b l a c k w h it e green blue b l a c k b l a c k green b l a c ...

  • Page 19

    Ideas with passion 4.2 platinum water circuit 5/5 talea section 04 rev00 - august 06 turbine steam tube silicon tube tank silicon tube pump silicon tube reinforced silicon hose reinforced silicon hose reinforced silicon hose reinforced silicon hose reinforced silicon hose steam/w ater dispense 1300w...

  • Page 20

    Ideas with passion 4 2 3 1 5.1 test functions platinum vision in the first three seconds after the appliance is switched on, you can enter test mode by pressing the keys in the sequence shown on the left. 1/17 talea section 05 rev00 - august 06 on entering test mode, the screen shown in the screensho...

  • Page 21

    Ideas with passion 2/17 talea section 05 rev00 - august 06 t.4 - grinder unit next pulses_counter = 0 delay_time (msec) = 0 bean_door = on bean_alarm = off grinder * bean test level t4 – grinder unit at this level, you can test coffee grinder function. - pulse_counter - indicates the number of grind...

  • Page 22

    Level t7 – coffee grounds drawer at this level, you can modify the current value of the number of coffee grounds (maximum of 13). T.7 - dreg counter next max dreg counter = 13 current dreg counter = 9 value up value down * - max dreg counter - indicates the maximum number of coffee grounds that the ...

  • Page 23

    Ideas with passion 4/17 talea section 05 rev00 - august 06 platinum swing e swing up menu aroma when in test mode switch the appliance on (double-pole switch on right side) and wait for the ca to finish initializing; then press and hold the illustrated menu key for 2 seconds until the string “exit” a...

  • Page 24

    Ideas with passion level m2 gearmotor function is tested at this level. To move the gearmotor, the coffee grounds drawer and side door microswitches must be excited. The status of the microswitches listed below is shown at the right of the top line on the display: 1 brew group presence microswitch e...

  • Page 25

    Ideas with passion level m4 at this level you can check water heater, relative ntc sensor and cup warmer function. - when you press the steam key, the ambient temperature (tt.T) is shown on the second line of the display in degrees centi- grade. - when you press the water key, the state of the ntc s...

  • Page 26

    Platinum vogue coffee key press once to select a coffee. Press twice to select a double coffee. Stops coffee from being dispensed when pressed during dispensing. Water/steam key to select either water or steam. Press and hold for 6 seconds to “reset” descaling alarm. When off, indicates that the mac...

  • Page 27

    Ideas with passion messages/alarms temperature ready led fixed on. Indicates “coffee ready” or “steam ready”. Temperature ready led slow blinking. The correct temperature has not been reached. Water/steam led off the appliance is in steam mode. Water/steam led fixed on. The appliance is in water mod...

  • Page 28

    Ideas with passion position potentiometer action check press solenoid pilot press coffee grinder press set aroma. (default: 90-100-110 pulses). Valve open. Lights up and stays on. Brew group missing microswitch blinks slowly. Drawer missing microswitch blinks slowly. Door open microswitch. Blinks sl...

  • Page 29

    Ideas with passion position potentiometer action check press pump press unit up. Press set aroma. (default: 90-100-110 pulses). Unit microswitch up. + steam key pressed. Blinks quickly. Valve open. Lights up and stays on. Brew group missing microswitch blinks slowly. Drawer missing microswitch blink...

  • Page 30

    Ideas with passion position potentiometer action check open valve and press steamout procedure. While the procedure is underway (for a total of 30 seconds), the following leds light up alternately one after the other in a clockwise direction press light up and each time the key is pressed, the numbe...

  • Page 31

    Ideas with passion on 1 2 3 on 1 2 3 dip switch configuration platinum event configuration platinum vogue aroma pulses mild strength medium strength strong strength 54 60 66 59 65 71 63 70 77 68 75 82 72 80 88 77 85 93 81 90 99 86 95 104 90 100 110 95 105 115 99 110 121 104 115 126 108 120 132 113 1...

  • Page 32

    Ideas with passion 4 2 3 1 when in diagnostics mode switch the appliance on (double-pole switch on right side) and wait for the ca to finish initializing; then press and hold the menu key for 2 seconds until the string “exit” appears on the screen. Press the capaci- tive keypad keys in the order show...

  • Page 33

    Ideas with passion level m3 : error log 3.1 errors list the following are shown at this level: -) the last 20 errors involving the ca -) the date the error occurred. The error map is shown below: 3.2 clear all? Pressing yes will delete all errors at level 3.1. Code brief description description coff...

  • Page 34

    Ideas with passion level m5 : system settings system parameter values are shown at this level: 5.1 sw version 5.2 boot version 5.3 aroma setup (imp.) number of pulses set for medium aroma. 5.4 temp. Standby from 50° to 80°c. 5.5 cup. Temp. 5.6 standby temp. Standby time can be varied in 15 minute in...

  • Page 35

    Ideas with passion 5.3 error messages for service personnel 16/17 primea section 05 rev00 - august 06 code applicable models: brief description description 01 al l models cof fee grinder 1 block ed. The cof fee grinder is block ed (grinders block ed or sensor not r eading pr operly). 03 al l models ...

  • Page 36

    Ideas with passion 5.4 problems, causes, remedies help messages displayed how to reset message turn the appliance off and on to solve the problem. Switch off and after 30 sec. Turn on the appliance to restore normal operating conditions. Call the service center. Problem requiring assistance of servi...

  • Page 37: Section 6

    Section 6 operating logic rev.00 talea section 06 rev00 - august 06.

  • Page 38

    6.1 reset coffee grounds drawer. The “empty coffee grounds drawer” message is signalled by a “coffee” beverages counter controlled by the appliance electronics. The counter is cleared “empty coffee grounds drawer” reset message: 1. After 13 coffees, if the grounds drawer is removed for more than 5 s...

  • Page 39

    Ideas with passion 6.3 motorized tray 2/6 the movement of the motorized tray is mechanical by means of a stepper motor (1) in 24v dc, controlled by two capacitive pushbuttons (2) located at the front of the tray. The two microswitches (3) are for the limit switch, and operation can be checked in tes...

  • Page 40

    Ideas with passion 3/6 6.4 aqua prima talea section 06 rev00 - august 06 operating logic with “aqua prima” filter. When use of the “aqua prima” filter is selected on the user menu or via the control panel, the system water count logic is as follows: if the “aqua prima” function is enabled the electron...

  • Page 41

    Ideas with passion 6.5 sbs valve 4/6 talea section 06 rev00 - august 06 beverage dispensing the sbs brewing system valve (see fig. 2) controllable via the knob, enables variation (increas- ing or decreasing according to the position of the knob) of the water flow rate for brewing. This adjusts the co...

  • Page 42

    Ideas with passion 5/6 talea section 06 rev00 - august 06 sbs valve operation check to ensure correct operation of the valve sbs a long coffee should be made, and during preparation of the latter, check the difference in dispensing speed between the maximum and minimum positions. The difference in d...

  • Page 43

    Ideas with passion 6/6 talea section 06 rev00 - august 06 6.6 solenoid pilot brew group drain valve drain brew group valve (3 - 5 bars) needle solenoid pilot function: 1. Brew group drain: before the group is lowered, the solenoid pilot opens briefly creating a depression that in turn opens the valve...

  • Page 44

    Ideas with passion 6.7 milk island electrical connec- tion to appliance. Water pipe connected to appliance for steam inlet. Button to attach/release milk island from appliance. Steam outfeed carafe present led anchor pin between milk island and appliance. Unscrew bolts indicated to dissassemble. 2 1...

  • Page 45: Section 7

    Ideas with passion section 7 component assembly and disassembly rev.00 talea section 07 rev00 - august 06.

  • Page 46

    Remove the coffee top container , unscrew the three screws pointed out and lift the upper cover. Disconnet the cups warmer ( where included ), the ground wire cable and the coffee top container sensor. In order to dismantle the distributor completely, extract the regulation stick and, following the ...

  • Page 47

    Unscrew the four screws which block the frontal panel, so that it can move. Unnhook the anterior riser, by unblocking firstly the two lower hooks and then the upper ones ( see photo ), paying attention to not break the riser’s hooks. After having removed the riser, it is possible to remove the front...

  • Page 48

    Ideas with passion loosen the screw as shown. 7.2 right and left side casing split the two sides of the casing (see fig..1). Press from the bottom (see fig.2). Release and take it off from the side and at the bottom (see fig. 3), pulling towards you at the same time (see fig. 4). 2/11 talea section ...

  • Page 49

    Ideas with passion 3/11 talea section 07 rev00 - august 06 7.3 electronics cpu card fig.1 loosen the screws as indicated and turn the front piece upwards to get to the card. Fig.2 take off the small clamp. Fig.3 disconnect all connectors and loosen the screws as indicated. 3 2 1 power board remove t...

  • Page 50

    4/11 talea section 07 rev00 - august 06 7.4 gearmotor remove the safety guard (a) by loosening the screws as indicated. Loosen the four screws indicated and remove the heater valve asm. When refitting it, be careful with the two oil-rings shown in the smaller picture. Disassemble the pro- tection pla...

  • Page 51

    Ideas with passion 5/11 talea section 07 rev00 - august 06 7.5 pump take the pump out from the rub- ber support guides. Withdraw the faston connec- tors as indicated. 2 1 pull out the adapter. Take off the oetiker clamp as indicated and pull out the reinforced flexible hose..

  • Page 52

    Ideas with passion 6/11 talea section 07 rev00 - august 06 7.6 heater and solenoid pilot unit loosen the screws as indi- cated. A b c take off the oetiker clamp a, pull out the reinforced flex- ible hose, loosen screw b and withdraw the drain pipe c from the solenoid pilot. Loosen the screws on the r...

  • Page 53

    Ideas with passion 7. 7 oetiker clamp assembly and disassembly heater clamps figure (1) shows the assembly position of the clamp on the heater connector. Heater solenoid pilot figure (2) shows the assembly position of the clamp on the plastic solenoid pilot connectors. Solenoid pilot use suitable pl...

  • Page 54

    Ideas with passion 7.8 coffee grinder 8/11 talea section 07 rev00 - august 06 loosen the screws on the cover and lift it off, being careful to withdraw damper a. A unclamp and remove the con- nector inserted in the card. When refitting the motor assem- bly, be careful to reinsert the spring..

  • Page 55

    9/11 talea section 07 rev00 - august 06 to remove the upper grinder support, use a wrench, turning it clockwise to release the grinder support from the bayonet coupling. On the lower burr, keep the increment pin as indicated locked in position and proceed as shown in the figure above. When refitting t...

  • Page 56

    Ideas with passion 10/11 7.10 grinder adjustment during servicing to vary the grinding setting, tighten or loosen with wrench “a” supplied. (+) = coarse grinding ( - ) = fine grinding. Warning: - grinding must be adjusted with the motor in movement. - adjust the grinding level by one step at a time....

  • Page 57

    Ideas with passion 7.11 motorized drip tray loosen the screws as indicated. Pull the motorized tray towards you. 11/11 talea section 07 rev00 - august 06 loosen the two screws to release the electric motor with worm gear to withdraw the stop (a) use pliers to grip the tabs securing the lifting syste...

  • Page 58: Section 8

    Ideas with passion section 8 service schedule rev.00 talea section 08 rev00 - august 06.

  • Page 59

    Ideas with passion s= replacement r= service p= cleaning d= descaling c= inspection *= number of beverages dispensed parts task reason item service 5,000* 10,000* casing, tanks, containers, power cable. C c c dirty, damaged. See documentation (exp. Drawing). Water coffee andè milk lines. Gaco dim 14...