Gainsborough e50 Installation Manual - Trouble Shooting Guide
Trouble shooting guide
! These checks must only be performed by a competent person.
Warning! There are no user serviceable components beneath the cover of the appliance.
IF YOU ARE UNABLE TO REMEDY THE PROBLEM WITHOUT REMOVING THE COVER, YOU SHOULD CONTACT YOUR
INSTALLER OR A QUALIFIED ELECTRICIAN.
Only a competent tradesperson should remove the front cover.
!! The electrical supply to the shower MUST BE isolated at the consumer unit (fuse board) prior to the front cover
being removed!!
Where the fault cannot be corrected by yourself or your installer, DO NOT REMOVE THE UNIT FROM THE WALL, but
contact the Customer Services Department, who will provide assistance over the telephone. If necessary, they can
arrange a visit by a service engineer. We find the vast majority of problems can be resolved by reference to these
fitting instructions or by discussion over the telephone. In the event an engineer is called and the fault is caused by
faulty installation, usage or lack of reasonable maintenance, a call out charge will be made.
Pressures
To ensure optimal performance and that the shower is working to specification:-
•
Try reducing the flow rate (increasing demand temperature) to increase dynamic pressure and selecting the
appropriate heat setting to give required showering temperature.
•
Check inlet requirements (see Important Information - Pressures section).
•
Ensure no other main water devices are being used whilst showering (e.g. toilet, garden hose, washing
machine, etc).
•
Check pipework for potential blockages/pressure losses.
•
Ensure the stop cock and servicing valves are fully open. Ensure full bore isolation valve has been fitted.
•
Check with the local water authority to check the running pressure is above the minimum required (see
Important Information – Pressures section). This may be apparent during periods of high demand or when
other outlets are used.
IF YOU ARE UNABLE TO REMEDY THE PROBLEM WITHOUT REMOVING THE COVER, YOU SHOULD
CONTACT YOUR INSTALLER OR A QUALIFIED ELECTRICIAN.
ACTIONS HIGHLIGHTED IN BOLD TEXT MUST BE COMPLETED BY A QUALIFIED
INSTALLER/ELECTRICIAN/SERVICE ENGINEER AS STATED.
20
E50 instructions :Layout 1 18/11/14 10:42 Page 20