I-GO Crest CSS User Manual - page 26
PAGE 24
8. TROUBLE SHOOTING & SPECIFICATION
Trouble Shooting
Limited driving distance
Symptom
Probable Cause
Solution
»Batteries not fully charged.
»Charge batteries overnight or ensure
10 hours of charge between uses. Make
sure setting on charger is correct.
»Batteries weak, won’t hold charge.
»Replace batteries
Batteries not charging.
»Charger not working
»Battery connections loose.
»Replace charger.
»Check all connections. Secure
connections.
»Switch to another wall outlet.
»Replace charger or internal repairs
required.Contactdealer.
»No current at wall outlet.
»Bad connection on charger, charger
cable, plug or internal wiring problem.
Batteries draw excessive
current when charging.
»Battery failure.
»Replace batteries
Charge indicator shows
low charge level
immediately after
charging.
»Batteries weak, won’t hold charge.
»Electrical malfunction.
»Charger not operating.
»Replace battery
»Contact dealer
»Replace charger
Batteryindicatorflashes,
the charge level is low
too soon after
being recharged.
»Have charger checked.
»Service or replace charger.
Contact dealer
»Replace batteries
»Weak batteries.
Wheel chair will not drive.
»Motor release levers disengaged.
»Batteriesrequirecharging.
»Engage motor release levers.
»Charge batteries. Make sure setting on
charger is correct.
»Unplug charger from wall outlet.
»Reset breaker. If breaker trips again, it
may indicate need for internal repairs.
Contact dealer.
»Charger plugged in.
»Circuit breaker tripped.
Motor “chatters” or runs
irregularly.
»Electrical malfunction.
»Contact dealer
Joystick erratic or does not
respond as desired.
»Electrical malfunction.
»Controller programmed improperly.
»Contact dealer
»Contact dealer
Only one (1) rear wheel
turns.
»Electrical malfunction.
»One (1) motor release lever is engaged.
»Contact dealer
»Disengage motor release lever.
Wheelchair does not
respond to commands.
Powerindicatoroffeven
after recharging.
»Poor battery terminal connection.
»Electrical malfunction.
»Clean terminals.
»Contact dealer