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pSeries 670
Service Manual

IBM pSeries 670 Service Manual - Contents

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Safety Notices

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Laser Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Data Integrity and Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

ISO 9000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Accessing Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Chapter 1. Reference Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1

pSeries 670 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Hardware Management Console (HMC). . . . . . . . . . . . . . . . . . . . . . . . . 3

Partition Standby and Full System Partition Power-On Options . . . . . . . . . . . . . . . 3

Partition Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Service Focal Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Capacity Upgrade on Demand. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Processor CUoD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Memory CUoD

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

On/Off Capacity on Demand

. . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Trial Capacity on Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Capacity Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Software Licenses and Processor CUoD . . . . . . . . . . . . . . . . . . . . . . . 12

Activation Process for CUoD Features . . . . . . . . . . . . . . . . . . . . . . . . 13

Powering the System On and Off

. . . . . . . . . . . . . . . . . . . . . . . . . . 13

pSeries 670 Data Flow

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

POST Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

POST Keys

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

6 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

8 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

pSeries 670 System Locations

. . . . . . . . . . . . . . . . . . . . . . . . . . . 16

UEPO Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

7040 Model 671 Processor Subsystem Locations. . . . . . . . . . . . . . . . . . . . 20

Media Subsystem Locations

. . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Disturbance or System Attention LED . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessing System Log Error Information . . . . . . . . . . . . . . . . . . . . . . . 24

Resetting the System Attention LED

. . . . . . . . . . . . . . . . . . . . . . . . 25

7040 Model 61D I/O Subsystem Locations . . . . . . . . . . . . . . . . . . . . . . . 27

7040 Model 61D I/O Subsystem Front View . . . . . . . . . . . . . . . . . . . . . . 27

7040 Model 61D I/O Subsystem Rear View . . . . . . . . . . . . . . . . . . . . . . 28

I/O Subsystem DASD Locations . . . . . . . . . . . . . . . . . . . . . . . . . . 29

I/O Subsystem PCI and PCI-X PHB and PCI and PCI-X Slot Locations

. . . . . . . . . . . 30

I/O and Media Subsystem Connections . . . . . . . . . . . . . . . . . . . . . . . 30

I/O Subsystem Internal SCSI Distribution . . . . . . . . . . . . . . . . . . . . . . . 31

I/O Subsystem Power Distribution

. . . . . . . . . . . . . . . . . . . . . . . . . 31

Power Subsystem Locations

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Power Distribution Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Summary of pSeries 670

Page 1
Pseries 670 service guide sa38-0615-03 e rserver.
Page 3
Pseries 670 service guide sa38-0615-03 erserver.
Page 4
Fourth edition (july 2003) before using this information and the product it supports, read the information in “safety notices” on page xi, appendix a, “environmental notices”, on page 963, and appendix b, “notices”, on page 965. © copyright international business machines corporation, 2001, 2003. Al...
Page 5: Contents
Contents safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xi electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xi laser safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xiii laser compliance . . . . . . ....
Page 6
I/o subsystem power distribution cabling . . . . . . . . . . . . . . . . . . . . . . . 36 integrated battery feature locations . . . . . . . . . . . . . . . . . . . . . . . . . 36 subsystem positioning and cabling . . . . . . . . . . . . . . . . . . . . . . . . . . 37 operator panel cable and disket...
Page 7
Quick entry map table of contents . . . . . . . . . . . . . . . . . . . . . . . . 113 map 1020: problem determination . . . . . . . . . . . . . . . . . . . . . . . . . 120 purpose of this map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 map 1320: service focal point . . . . . . . . ...
Page 8
Replacing the media subsystem operator panel . . . . . . . . . . . . . . . . . . . . 347 replacing the network adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 determining location code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 checkpoints and error codes index . ....
Page 9
System power-on methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . 742 service processor reboot/restart recovery . . . . . . . . . . . . . . . . . . . . . . 744 boot (ipl) speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744 failure during boot process . . . . . . . ....
Page 10
Bulk power assembly (bpa) . . . . . . . . . . . . . . . . . . . . . . . . . . . 783 bulk power regulator (bpr) . . . . . . . . . . . . . . . . . . . . . . . . . . . 783 bulk power controller (bpc) . . . . . . . . . . . . . . . . . . . . . . . . . . . 784 bulk power distributor (bpd). . . . . . . . ....
Page 11
Power cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 957 rio cables and i/o power cables. . . . . . . . . . . . . . . . . . . . . . . . . . 959 keyboards and mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 960 system power cables . . . . . . . . . . . . ....
Page 12
X eserver pseries 670 service guide.
Page 13: Safety Notices
Safety notices a danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v xii v 144 v 778 v 797 v 925 a caution notice indicates the presence of a hazard that has the potential of causing mode...
Page 14
Danger to prevent electrical shock hazard, disconnect all power cables from the electrical outlet before relocating the system. D01 caution: this unit has more than one power supply cord. Follow procedures for removal of power from the system when directed. C28 caution: energy hazard, remove power b...
Page 15
Laser safety information caution: this product may contain a cd-rom, dvd-rom, or laser module on a pci card, which are class 1 laser products. C30 laser compliance all lasers are certified in the u.S. To conform to the requirements of dhhs 21 cfr subchapter j for class 1 laser products. Outside the ...
Page 16
Xiv eserver pseries 670 service guide.
Page 17
Data integrity and verification ibm computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures mu...
Page 18
Xvi eserver pseries 670 service guide.
Page 19: About This Book
About this book this book provides maintenance information that is specific to the eserver pseries 670, as well as adapters, and attached devices that do not have their own service information. It also contains maintenance analysis procedures (maps) that are not common to other systems. Maps that ar...
Page 20
V the electronic service agent for pseries and rs/6000 user’s guide, order number lcd4-1060, contains information for use by the service representative to help set up and use the service director package. V the aix installation guide and reference, order number sc23-4389, contains information to hel...
Page 21
Chapter 1. Reference information this chapter provides an overview of the eserver pseries 670, including a logical description and a physical overview of the system. Additional details pertaining to the server are also provided. They include the following: v memory overview and ordering rules v gene...
Page 22
The basic system consists of the redundant bulk power subsystem, one processor subsystem, a media subsystem, and one i/o subsystem in the same rack, and one hmc, as shown in the following illustration: 1 2 4 3 5 6 7 8 1 hardware management console 5 7040 model 61r primary integrated battery feature ...
Page 23
An entry i/o drawer is available that is a 4 eia-unit- high drawer containing 1 i/o board (10 pci slots maximum), 1 i/o planar assembly, up to 8 disk drives, 2 dasd backplanes, a midplane card, 4 cooling fans, and 2 power supplies (which are independent of the bulk power assembly). There can only be...
Page 24
Memory segments. Use the following table to help you keep track of the system’s page-table memory usage: partition memory size (256 mb increments) partition page table size (4 16-byte entries per 4 k real page) partition page table alignment assigned memory segments (256 mb) 1 gb 16 mb 16 mb 1 1 gb ...
Page 25
V temporary hardware errors v undetermined hardware errors v informational hardware errors errors that require service are reported to the hmc as serviceable events. Because the hmc stores these serviceable events for 90 days and then discards them, it is important to have the partition and hmc date...
Page 26
2. In the navigation area, double-click the service focal point icon. 3. In the contents area, click service focal point settings. 4. The service focal point settings window opens. Select the cec call home tab at the top of the window. 5. Click on the managed system you want to enable or disable. 6....
Page 27
2. In the navigation area, double-click the service focal point icon. 3. In the contents area, select service focal point settings. 4. The service focal point settings window opens. Select the surveillance notification tab at the top of the window. 5. Select one or more managed systems from the list...
Page 28
V descriptive error text viewing serviceable event error details: to view serviceable event error details, do the following: 1. Perform the steps in “viewing serviceable event details” on page 7. 2. Select an error in the lower table, and click error details. Viewing service processor error details:...
Page 29
To update fru information, do the following: 1. Perform the steps in “viewing serviceable event details” on page 7. 2. Click fru information. The update fru information window opens. The lower table shows any parts that you have replaced or added during your current update session but that have not ...
Page 30
5. Click the list frus... Button. The list of fru slot indexes and their respective current led states display. 6. Select one or more fru slot indexes. 7. Click either the activate led or the deactivate led button. The associated fru leds are now either enabled (blinking) or off. Capacity upgrade on...
Page 31
For further information about activating and deactivating on/off capacity on demand on your system, refer to “activation process for cuod features” on page 13, or refer to the ibm hardware management console for pseries installation and operations guide that was delivered with your hardware manageme...
Page 32
Cuod activation features will not be fulfilled until you submit the vpd through the electronic service agent or manually tohttp://www.Ibm.Com/servers/eserver/pseries/cuod/index.Html. When you enter a cuod activation code, standby processors or memory will immediately become activated for use. If you...
Page 33
Activation process for cuod features note: these activation procedures are provided as awareness for service and support personnel. The customer is responsible for activating any installed cuod features. The process begins when you determine a potential need for more processing capability in the fut...
Page 34
Pseries 670 data flow the following figure shows the data flow for the system. 14 eserver pseries 670 service guide.
Page 35
Power-on self-test after power is turned on and before the operating system is loaded, the partition does a power-on self-test (post). This test performs checks to ensure that the hardware is functioning correctly before the operating system is loaded. During the post, a post screen displays, and po...
Page 36
8 key to enter the open firmware command line, press the numeric 8 key after the word keyboard displays and before the last word (speaker) displays during startup. After you press the 8 key, the remaining post indicators display until initialization completes. This option is used only by service per...
Page 37
In each of the following figures, the minimum system configuration is shown on the left. The minimum system configuration with the integrated battery feature (ibf) is shown on the right in each of the figures. 1 3 3 2 6 5 4 7 1 rack 5 media subsystem 2 bulk power assembly 6 optional integrated batte...
Page 38
1 bpa fan (u1.35-p1-f1) 4 processor subsystem fan 1, (u1.18-f1) 2 bpa fan (u1.35-p2-f1) 5 processor subsystem fan 3, (u1.18-f3) 3 processor subsystem fan 2, (u1.18-f2) 6 processor subsystem fan 4, (u1.18-f4) note: the i/o subsystem fan assemblies are inside the i/o subsystems, positioned from left t...
Page 39
Uepo switch the uepo (unit emergency power off) switch is accessible through the external cover. The switch contains a room emergency power off (epo) interlock connector and bypass switch, a dual element rack service amber led (one element driven per bulk power controller, a service complete button ...
Page 40
7040 model 671 processor subsystem locations this section provides a front view and a rear view of the processor subsystem with descriptions and locations for each part of the processor subsystem. Detailed location information for processor subsystem i/o books is also included. 7040 model 671 proces...
Page 41
7040 model 671 processor subsystem rear view 1 9 10 2 3 4 5 6 7 8 1 i/o book – slot 1 8 reserved 2 dca book 1 9 i/o book 2 - slot 2 (inner connectors) 3 dca book 2 10 i/o book 2 - slot 2 (outer connectors) 4 capacitor book 5 dca book 3 6 reserved 7 i/o book - slot 0 chapter 1. Reference information ...
Page 42
I/o book connector locations 1 26 2 26 26 26 18 21 19 20 15 4 14 25 13 5 12 6 11 7 10 8 9 17 27 22 16 23 24 24 24 24 24 24 1 primary i/o book, slot 0 (u1.18-p1-h2) 17 debug (manufacturing use only) 2 secondary i/o book, slot 1 (u1.18-p1-h1), slot 2 (u1.18-p1-h3) 18 i/o port 3 (d1) (u1.18-p1-h3/q5) 3...
Page 43
Media subsystem front view 2 scsi scsi 3 1 4 1 diskette drive 3 optional media drive (4 mm tape, cd-rom, or dvd-ram), scsi address 06 2 cd-rom drive, scsi address 05 4 operator panel media subsystem rear view note: dvd-ram and 4-mm tape drives can be located in the rear of the media subsystem only i...
Page 44
Media subsystem operator panel r 1 2 5 3 4 6 ! 1 power on/off button 4 reset button 2 power on/off led 5 service processor reset button (service use only) 3 operator panel display 6 disturbance or system attention led note: you must activate the service processor reset button very carefully. Using a...
Page 45
2. Check the open service events using the procedure described in ″working with serviceable events″ in the ibm hardware management console for pseries installation and operations guide. Note: for information on these service focal point settings, see ″setting up surveillance and enabling surveillanc...
Page 46
4. In the led management window, select one or more managed systems from the table. 5. Select deactivate led. The associated system attention led is turned off. For more information about the virtual operator panel on the hmc, see the ibm hardware management console for pseries installation and oper...
Page 47
7040 model 61d i/o subsystem locations this section shows the locations for the i/o subsystem. A front view and a rear view with descriptions and locations for each part of the i/o subsystem are shown. 7040 model 61d i/o subsystem front view 1 1 1 1 2 3 6 6 8 5 5 7 4 7 9 9 8 10 10 11 13 12 14 15 16 ...
Page 48
7040 model 61d i/o subsystem rear view 1 3 9 9 8 11 11 12 12 4 5 6 2 7 10 10 1 i/o port connector 1 (ux.Y-p1/q2) 7 i/o card power on led (green) 2 i/o port connector 0 (ux.Y-p1/q1) 8 i/o adapter fault/identify led (amber/bottom) 3 media subsystem power connector (ux.Y-p1-v1/q3) 9 auxiliary power goo...
Page 49
I/o subsystem dasd locations the following figures show the dasd drive positions in an i/o subsystem. Note: the scsi ids are set when the drive is installed into the dasd 4-pack. 7040 model 61d i/o subsystem dasd locations 2 1 3 6 8 5 7 4 9 10 11 13 12 14 15 16 1 ux.Y-p2/z2-a8 9 ux.Y-p1/z2-a8 2 ux.Y...
Page 50
I/o subsystem pci and pci-x phb and pci and pci-x slot locations i/o and media subsystem connections rio bus pci- pci bridge rio-pci bridge pci- pci bridge pci slot - 64 bit 66/33mhz 3.3v pci slot - 64 bit 33mhz 5.0v pci- pci bridge ultra3 scsi ultra3 scsi 32 10 slots 10 slots media subsystem power ...
Page 51
I/o subsystem internal scsi distribution rear p1 p2 p p rp p is is p p rp p is is dasd 4 pack dasd 4 pack dasd 4 pack dasd 4 pack p=pci-pci bridge rp=rio-pci bridge is=internal scsi ultra 3 i/o subsystem power distribution rear p1 p2 p p rp p is is p p rp p is is dca 1 power supply dca 2 power suppl...
Page 52
Power subsystem locations 1 bpd power good led 6 ac power in connector 2 bulk power distributor (bpd) 7 connectors to ibf 3 bulk power controller (bpc) 8 uepo power (pwr) led uepo power complete (cmplt) led 4 bulk power fan (bpf) 9 bpc power good led 5 bulk power regulators (bpr) 32 eserver pseries ...
Page 53
Power distribution cabling power to the i/o subsystems, dcas, fans, and ibfs is connected from the bulk power distribution connectors to each subsystem through cables. The cable connectors are labeled on each end. The following describes the cables that connect from the bpc bpds, and bprs to the dca...
Page 54
Key from to description label color 1 bulk power bpe a side bulk power enclosure on the a side of the system 2 bulk power bpe b side bulk power enclosure on the b side of the system 3 a35-bpc-j03 a35-p1fan (bpf-a) a35-bpc-p03 to bulk power fan p1-f1 red with white stripe 4 b35-bpc-j03 b35-p2fan (bpf...
Page 55
Key from to description label color 30 a35-bpc-j07 a18-mda4-j01 b35-bpc-p07 to (amd4-p01) j01 red with white stripe 31 b35-bpc-j02 uepo switch j01 b35-bpc-p02 to uepo j01 red 32 a35-bpc-j02 uepo switch j00 a35-bpc-p02 to uepo j00 red with white stripe 33 a35-bpr-j00 a13-ibf1-j01 a35-bpr-p00 to a13-i...
Page 56
I/o subsystem power distribution cabling power to the i/o subsystems is connected from the bulk power distribution connectors to each subsystem through cables. The cable connectors are labeled on each end. The following table describes the cables that connect from the bpds to the i/o subsystem dcas ...
Page 57
Subsystem positioning and cabling this section describes subsystem positioning and cabling for the pseries 670 eserver pseries 670. Operator panel cable and diskette drive cable to the media subsystem (rear view) 1 primary i/o book 3 diskette drive data cable 2 cable connecting the operator panel to...
Page 58
I/o subsystem positions, fully populated rack (rear view without ibf) c1 primary rack 2 second i/o subsystem position 1 first i/o subsystem position 3 third i/o subsystem position 38 eserver pseries 670 service guide.
Page 59
I/o subsystem positions, fully populated rack (rear view with ibfs) c1 rack 2 second i/o subsystem c2 i/o book (book 0) 3 third i/o subsystem 1 first i/o subsystem 4b two ibfs (primary rack), position 4 chapter 1. Reference information 39.
Page 60
Rio and rio-2 cabling rules always connect either a one i/o planar loop or a two i/o planar loop to the first six rio ports of the cec in the following order: 1. Primary i/o book slot 0: rio 1 a0 & a1, rio 2 b0 & b1 2. Secondary i/o book slot 2: rio 3 c0 & c1 note: use required pairs of rio ports wi...
Page 61
I/o subsystem (one side of subsystem 1 with ibf) rio cabling to i/o books, two i/o planar loop configuration note: the following figure applies to cecs with rio, or thumbscrew retention, connections. A0 a1 0 1 3 4 1 2 1 primary rack 3 first i/o subsystem (minimum i/o, single i/o board installed) 2 p...
Page 62
I/o subsystems (1 through 3 ) rio cabling to i/o books, two i/o planar loop configuration note: the following figure applies to cecs with rio, or thumbscrew retention, connections. A0 c0 a1 c1 b0 0 0 0 0 0 0 1 1 4 3 5 6 1 1 1 1 b1 1 2 1 primary rack 4 second i/o subsystem 2 primary i/o book 5 first ...
Page 63
I/o subsystems (1 through 3 ) rio-2 cabling to i/o books, two i/o planar loop configuration note: the following figure applies to cecs with rio-2, or bayonette retention, connections. A0 c0 a1 c1 b0 0 0 0 0 0 0 1 1 4 3 5 6 1 1 1 1 b1 1 2 1 primary rack 4 second i/o subsystem 2 primary i/o book 5 fir...
Page 64
I/o subsystem (one side of subsystem 1 with ibf) rio-2 cabling to i/o books, two i/o planar loop configuration note: the following figure applies to cecs with rio-2, or bayonette retention, connections. A0 a1 0 1 3 4 1 2 1 primary rack 3 first i/o subsystem (minimum i/o, single i/o board installed) ...
Page 65
I/o subsystem (one side of subsystem 1 with ibf) rio-2 cabling to i/o books, one i/o planar loop configuration note: the following figure applies to cecs with rio-2, or bayonette retention, connections. 1 primary rack 3 first i/o subsystem (minimum i/o, single i/o board installed) 2 primary i/o book...
Page 66
I/o subsystems (1 through 2) rio-2 cabling to i/o books, one i/o planar loop configuration note: the following figure applies to cecs with rio-2, or bayonette retention, connections. 1 primary rack 4 first i/o subsystem 2 primary i/o book 5 secondary i/o book 3 second i/o subsystem note: the maximum...
Page 67
Power and scsi cables to the media subsystem 1 2 3 5 4 7 6 1 rack 5* scsi cable for media subsystem rear drives 2 primary i/o book 6 scsi cable for media subsystem front drives 3 power cable for media subsystem front drives 7* power cable for media subsystem rear drives 4 rear of media subsystem not...
Page 68
Ibm hardware management console for eserver pseries (hmc) to the primary i/o book to connect your hmc to the pseries 670 eserver pseries 670, connect the serial cable into serial port 1 located on the back of the hmc. Connect the other end of the serial cable into the hmc1 connector located on the p...
Page 69
System memory all of the main memory for the eserver pseries 670 consists of pluggable memory books in reserved slots with two memory controllers per book. The memory books are available in various sizes. Memory modules are not removable from the memory books. A minimum of 4 gb of memory must be ins...
Page 70
V the following memory configuration considerations are recommended to ensure the optimum performance is obtained for the system: – memory should be installed in identical pairs. – all available memory locations should be populated with memory cards. – memory sizes should be balanced as closely as p...
Page 71
I/o subsystem features i/o subsystems have two redundant power supplies. One of these power supplies is capable of providing the necessary voltages and currents, independent of the other power supply. The left and right power-supply output voltages are connected and monitored by the power distributi...
Page 72
Status of led operator panel led right power supply led left power supply led on, slow blinking green, on for two seconds, off for two seconds system power connected, not turned on system power connected, not turned on, power supply detected system power control network fault system power connected,...
Page 73
Logical and physical locations the eserver pseries 670 system uses physical location codes in conjunction with aix location codes to provide mapping of the failing field replaceable units (frus). The location codes are produced by the system’s firmware and the operating system. There are no linux-sp...
Page 74
Multiple fru callout instructions if an eight-digit error code appears in the operator panel display or in chapter 5, “error code to fru index”, on page 345, a location code for a failing part may also be specified. If the location code includes a blank space followed by a lowercase x followed by a ...
Page 75
Aix location codes note: aix location codes are not available if linux is the operating system. The basic formats of the aix location codes are as follows: v for non-scsi devices/drives: ab-cd-ef-gh v for scsi devices/drives: ab-cd-ef-g,h non-scsi devices for planars (backplanes), cards, and non-scs...
Page 77
Aix and physical location code reference tables attention: aix location codes are not available when the operating system is linux. The following illustrations show the location codes that are used to identify the major functional units in the pseries 670 rack. The following figure shows the primary...
Page 78
The following illustration shows the location codes that are used to identify the mcm modules and l3 modules (located behind fans 3--u1.18-p1-f3 and 4--u1.18-p1-f4). A a 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 1 reserved 12 reserved 2 l3, location: u1.18-p1-c6 13 reserved 3 l3, locatio...
Page 79
The following tables contain location codes that are used to identify functional units in the eserver pseries 670 systems. Each table shows the locations for a physical part of the system. Fru name location code aix location code physical connection logical connection system rack (mt/m serial#) u1 b...
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Fru name location code aix location code physical connection logical connection i/o subsystem -1a connector 0 i/o subsystem 1 (dca 1) u1.35-p1-x3/q1 i/o subsystem -1a cable u1.35-p1-x3/q1# i/o subsystem -1b connector 1 i/o subsystem 1 (dca 2) u1.35-p1-x3/q2 i/o subsystem -1b cable u1.35-p1-x3/q2# i/...
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Fru name location code aix location code physical connection logical connection i/o subsystem -6a connector 2 i/o subsystem 6 (dca 1) u1.35-p1-x2/q3 i/o subsystem -6a cable u1.35-p1-x2/q3# i/o subsystem -6b connector 3 i/o subsystem 6 (dca 2) u1.35-p1-x2/q4 i/o subsystem -6b cable u1.35-p1-x2/q4# i/...
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Fru name location code aix location code physical connection logical connection bpc a - mda-4 connector u1.35-p1-x4/q4 bpc a - mda-4 cable u1.35-p1-x4/q4# bpc a - dca-1 connector u1.35-p1-x4/q5 bpc a - dca-1 cable u1.35-p1-x4/q5# bpc a - dca-2 connector u1.35-p1-x4/q6 bpc a - dca-2 cable u1.35-p1-x4...
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Fru name location code aix location code physical connection logical connection i/o subsystem -5a connector 0 i/o subsystem 5 (dca 1) u1.35-p2-x2/q1 i/o subsystem -5a cable u1.35-p2-x2/q1# i/o subsystem -5b connector 1 i/o subsystem 5 (dca 2) u1.35-p2-x2/q2 i/o subsystem -5b cable u1.35-p2-x2/q2# i/...
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Fru name location code aix location code physical connection logical connection i/o subsystem -1b connector 1 i/o subsystem 1 (dca 2) u1.35-p2-x3/q2 i/o subsystem -1b cable u1.35-p2-x3/q2# i/o subsystem -2a connector 2 i/o subsystem 2 (dca 1) u1.35-p2-x3/q3 i/o subsystem -2a cable u1.35-p2-x3/q3# i/...
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Fru name location code aix location code physical connection logical connection spare cable u1.35-p2-x1/q4# spare u1.35-p2-x1/q5 spare cable u1.35-p2-x1/q5# spare u1.35-p2-x1/q6 spare cable u1.35-p2-x1/q6# spare u1.35-p2-x1/q7 spare cable u1.35-p2-x1/q7# spare u1.35-p2-x1/q8 spare cable u1.35-p2-x1/...
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Fru name location code aix location code physical connection logical connection bpc to epoc connector u1.35-p2-x4/q9 bpc to epoc cable u1.35-p2-x4/q9# bpc to primary i/o book connector u1.18-p1-h2/q8 u1.35-p2-x4/q10 bpc b ″y″ cable to primary i/o book connector u1.18-p1-h2/q8 u1.35-p2-x4/q10# bpc to...
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Fru name location code aix location code physical connection logical connection hmc serial port 2 connector u1.18-p1-h2/s4 01-s4 hmc serial port 2 cable u1.18-p1-h2/s4# debug port only u1.18-p1-h2/r1 01-r1 operator panel connector u1.18-p1-h2/q7 diskette drive connector u1.18-p1-h2/q10 diskette driv...
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Fru name location code aix location code physical connection logical connection primary i/o book-1 port 1 connector 2 (2-0) cable 3, see “i/o subsystem (one side of subsystem 1 with ibf) rio cabling to i/o books, two i/o planar loop configuration” on page 41 for cable connections. U1.18-p1-h2/q3# pr...
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Fru name location code aix location code physical connection logical connection i/o book 1, port 10 connector 1 (2-1) cable 3 u1.18-p1-h1/q3# i/o book 1, port 10 connector 0 (2-0) (a0) u1.18-p1-h1/q4 i/o book 1, port 10 connector 0 (2-0) cable 4 u1.18-p1-h1/q4# i/o book 1, port 5 connector 3 (1-1) (...
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Fru name location code aix location code physical connection logical connection i/o book 2, slot 2 u1.18-p1-h3 i/o book 2, port 11 connector 3 (1-1) (b1) u1.18-p1-h3/q1 i/o book 2, port 11 connector 3 (1-1) cable 1 u1.18-p1-h3/q1# i/o book 2, port 11 connector 2 (1-0) (b0) u1.18-p1-h3/q2 i/o book 2,...
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Fru name location code aix location code physical connection logical connection i/o book 2, port 4 connector 1 (2-1) cable 7, see “i/o subsystem (one side of subsystem 1 with ibf) rio cabling to i/o books, two i/o planar loop configuration” on page 41 for cable connections. U1.18-p1-h3/q7# i/o book ...
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Fru name location code aix location code physical connection logical connection i/o book 3, port 6 connector 2 (1-0) cable 6 u1.18-p1-h4/q6# i/o book 3, port 7 connector 1 (2-1) (b0) u1.18-p1-h4/q7 i/o book 3, port 7 connector 1 (2-1) cable 7 u1.18-p1-h4/q7# i/o book 3, port 7 connector 0 (2-0) (b1)...
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Fru name location code aix location code physical connection logical connection dca 4- bpa b - bpd1 - 9 connector u1.18-p1-v5/q2 dca 4- bpa b - bpd1 - 9 cable u1.18-p1-v5/q2# dca 5-rh u1.18-p1-v6 dca 5- bpa a - bpd1 - 10 connector u1.18-p1-v6/q1 dca 5- bpa a - bpd1 - 10 cable u1.18-p1-v6/q1# dca 5- ...
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Fru name location code aix location code physical connection logical connection processor 24 (w/ l1 & l2 cache) u1.18-p1-c2 00-24 processor 25 (w/ l1 & l2 cache) u1.18-p1-c2 00-25 processor 26 (w/ l1 & l2 cache) u1.18-p1-c2 00-26 processor 27 (w/ l1 & l2 cache) u1.18-p1-c2 00-27 processor 28 (w/ l1 ...
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Fru name location code aix location code physical connection logical connection processor 22 (w/ l1 & l2 cache) u1.18-p1-c4 00-22 processor 21 (w/ l1 & l2 cache) u1.18-p1-c4 00-23 l3 module (proc 3d) u1.18-p1-c5 00-00 l3 module (proc 0a) u1.18-p1-c6 00-00 l3 module (proc 0b) u1.18-p1-c7 00-00 l3 mod...
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Fru name location code aix location code physical connection logical connection fan controller assembly 3 u1.18-x3 fan controller 3 to bpc a connector u1.18-x3/q1 fan controller 3 to bpc a cable u1.18-x3/q1# fan controller 3 to bpc b connector u1.18-x3/q2 fan controller 3 to bpc b cable u1.18-x3/q2#...
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Fru name location code aix location code physical connection logical connection media drawer cable u1.17-a1/q3# media drawer power connector u1.17-a1/q4 media drawer power cable u1.17-a1/q4# fru name location code aix location code physical connection logical connection integrated battery feature lo...
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Fru name location code aix location code physical connection logical connection i/o subsystem left io backplane assembly vpd u1.9-p1-n1 eads 1 - pci controller u1.9-p1 2u-58, 2u-5a, 2u-5c, 2u-5e pci slot 1 content u1.9-p1-i1 2v-08 to 2v-0f or 2w-xx or 2x-xx pci slot 2 content u1.9-p1-i2 2y-08 to 2y-...
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Fru name location code aix location code physical connection logical connection pci slot 4 content u1.9-p2-i4 3q-08 to 3q-0f or 3r-xx or 3s-xx eads 2 - pci controller u1.9-p2 3u-58, 3u-5a, 3u-5e pci slot 5 content u1.9-p2-i5 3v-08 to 3v-0f or 3w-xx or 3x-xx pci slot 6 content u1.9-p2-i6 3y-08 to 3y-...
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Fru name location code aix location code physical connection logical connection i/o subsystem scsi controller 1 on p1 u1.9-p1/z1 2s-08 i/o subsystem scsi controller 2 on p1 u1.9-p1/z2 37-08 i/o subsystem scsi controller 1 on p2 u1.9-p2/z1 3b-08 i/o subsystem scsi controller 2 on p2 u1.9-p2/z2 3s-08 ...
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Fru name location code aix location code physical connection logical connection dasd 4-pack cage and card (3) vpd u1.9-p5-n1 scsi dasd 1 hdisk at id 8 connected to controller 2 on p1 u1.9-p1/z2-a8 37-08-00-8,0 scsi dasd 2 hdisk at id 9 connected to controller 2 on p1 u1.9-p1/z2-a9 37-08-00-9,0 scsi ...
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Fru name location code aix location code physical connection logical connection media drawer power connector u1.9-p2-v2/q3 media drawer power cable u1.9-p2-v2/q3# fru name location code aix location code physical connection logical connection i/o subsystem 2 locations i/o subsystem 1 chassis & midpl...
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Fru name location code aix location code physical connection logical connection i/o port cable to port 0 on next riser card u1.5-p2.1/q1 u1.5-p1/q2# i/o subsystem right io backplane assembly u1.5-p2 i/o subsystem right io backplane assembly vpd u1.5-p2-n1 eads 1 - pci controller u1.5-p2 4j-58, 4j-5a...
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Fru name location code aix location code physical connection logical connection dca 1 to (bpa a) bpd1- 1a cable u1.5-v1/q2# thermal sensor u1.5-v1 i/o subsystem dca 2 u1.5-v2 dca 2 to (bpa b) bpd1- 1b connector p03 u1.5-v2/q1 dca 2 to (bpa b) bpd1- 1b cable u1.5-v2/q1# dca 2 to (bpa a) bpd1- 1b conn...
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Fru name location code aix location code physical connection logical connection scsi dasd 2 hdisk at id 9 connected to controller 1 on p2 u1.5-p2/z1-a9 57-08-00-9,0 scsi dasd 3 hdisk at id a connected to controller 1 on p2 u1.5-p2/z1-aa 57-08-00-10,0 scsi dasd 4 hdisk at id b connected to controller...
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Fru name location code aix location code physical connection logical connection scsi enclosure services ses connected to controller 1 on p1 u1.5-p1/z1-af 4m-08-00-15,0 i/o subsystem fan (msa) u1.5-f1 i/o subsystem fan (msa) u1.5-f2 i/o subsystem fan (msa) u1.5-f3 i/o subsystem fan (msa) u1.5-f4 medi...
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Fru name location code aix location code physical connection logical connection pci slot 7 content u1.1-p1-i7 5v-08 to 5v-0f or 5w-xx or 5w-xx eads 3 - pci controller u1.1-p1 60-58, 60-5a, 60-5e pci slot 8 content u1.1-p1-i8 61-08 to 61-0f or 62-xx or 63-xx pci slot 9 content u1.1-p1-i9 64-08 to 64-...
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Fru name location code aix location code physical connection logical connection i/o riser card u1.1-p2 i/o port connector u1.1-p2/q1 i/o port cable from riser port 1 p1.1/q1 u1.1-p2/q1# i/o port connector u1.1-p2/q2 i/o port cable to gx1a-port 2 u1.1-p2/q2# i/o subsystem dca 1 u1.1-v1 dca 1 to (bpa ...
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Fru name location code aix location code physical connection logical connection scsi dasd 3 hdisk at id a connected to controller 2 on p2 u1.1-p2/z2-aa 6s-08-00-10,0 scsi dasd 4 hdisk at id b connected to controller 2 on p2 u1.1-p2/z2-ab 6s-08-00-11,0 scsi enclosure services ses connected to control...
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Fru name location code aix location code physical connection logical connection dasd 4-pack cage and card (4) vpd u1.1-p6/z2-n1 scsi dasd 1 hdisk at id 8 connected to controller 1 on p1 u1.1-p1/z1-a8 5s-08-00-8,0 scsi dasd 2 hdisk at id 9 connected to controller 1 on p1 u1.1-p1/z1-a9 5s-08-00-9,0 sc...
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System requirements for adding processor mcms processor mcm total bus pass-thru modules (fc5257) required, locations total dca, power converter (fc 6170 and 6189) required, locations total capacitor books (fc 6198) required locations l3 cache plug positions vpd locations memory book plug locations a...
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Add 4th mcm position c2 note: 1.7 ghz mcms require additional fc 6189 (4x total) at location u1.18-p1-v8. All other mcm speeds require (3x) fc 6189 as shown. Qty = 0 fc 6170 (2x) u1.18-p1-v1 u1.18-p1-v2 fc 6189 (3x) u1.18-p1-v4 u1.18-p1-v5 u1.18-p1-v6 qty = 2 u1.18-p1-v3 u1.18-p1-v7 c5, c9, c13, c17...
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5 i/o drawer location u2.1 6 bprs front bpa u1.35-p1-v1 u1.35-p1-v2 u1.35-p1-v3 back bpa u1.35-p2-v1 u1.35-p2-v2 u1.35-p2-v3 6 bprs 6 i/o drawer location u2.5 6 bprs 6 bprs 7 i/o drawer location u2.13 6 bprs 8 i/o draw location u2.19 6 bprs chapter 1. Reference information 93.
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Specifications this section contains specifications for the pseries 670 system. Pseries 670 physical specifications and loads the following tables illustrate the physical, electrical and thermal, acoustical, and environmental characteristics of various pseries 670 system configurations. Power and el...
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The system has one bulk power regulator (bpr) per bpa, with its phase a and phase b line currents determined by power/vline, and a phase c line current of 0. Note: power is calculated from “total system power consumption” on page 103. Vline is line-to-line nominal input voltage. Balancing power pane...
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The following figure shows another way of distributing the unbalanced load evenly. Using this method, the three-pole breakers are alternated with two-pole breakers. Power cord configuration: the power cords exit the system from different points of the frame as indicated in the following illustration...
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Checking the facility outlets and power source: caution: do not touch the receptacle or the receptacle faceplate with anything other than your test probes before you have met the requirements in “checking the facility outlets and power source” below. Performing the following will ensure that appropr...
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Width 785 mm (30.91 in.) 785 mm (30.91 in.) depth 1342 mm (52.83 in.) 1494 mm (58.83 in.) weight (maximum configuration) 1085 kg (2392 lbs.) 1099 kg (2422 lbs.) note: when moving or relocating certain configurations of the system, the bulk power regulators (bprs) must be removed from the top of the ...
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Environmental specifications environmental specification operating non-operating storage shipping temperature 10 to 32°c (50 to 90°f) max. Of 24 ° c (75.2 ° f) with 4mm tape or dvd ram in rear positions of the media subsystem 10 to 43°c (50 to 109°f) 1 to 60°c (34 to 140°f) –40 to 60°c (–40 to 140°f...
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11 762 (30.0) 762 (30.0) 762 (30.0) 288.5 (59.1) definition of conditions: v condition 1 indicates maximum floor loading when systems are stored cover-to-cover on all four sides with covers installed. V conditions 2 and 3 indicate floor loading when the system has no side clearance (beyond side cove...
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The following table shows floor-loading specifications for systems with acoustical covers. The values contained in the condition column are described following the table. Condition a (sides) mm (in.) b (front) mm (in.) c (back mm (in.) 1 frame kg/m 2 (lb./ft. 2 ) 1 25 (1.0) 135 (5.3) 135 (5.3) 1019....
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Plan views the following illustration shows dimensional planning information for single-frame systems and double-frame systems. 102 eserver pseries 670 service guide.
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Total system power consumption the following tables contain minimum and maximum power consumption for the 1.1 pseries 670. Minimum power consumption is based on a configuration consisting of a single 4 gb memory card, 1 pci card per i/o subsystem, and 1 dasd device per i/o subsystem. Maximum power c...
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V 4 gb memory book - 137 watts v 8 gb memory book - 151 watts v 16 gb memory book - 235 watts v 32 gb memory book - 294 watts v each pci card - 20 watts v dasd - 20 watts 104 eserver pseries 670 service guide.
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Service inspection guide perform a service inspection on the system when: v the system is inspected for a maintenance agreement. V service is requested and service has not recently been performed. V an alterations and attachments review is performed. V changes have been made to the equipment that ma...
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Removal to remove the air filters from the processor subsystem, grasp the finger tabs located on the air filter and pull the air filter straight out from the processor subsystem. 1 top filter pull tab 5 bottom filter 2 top filter key 6 bottom filter key 3 processor subsystem 7 bottom filter pull tab...
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Chapter 2. Diagnostics overview eserver pseries 670 servers use an integrated set of software diagnostic procedures to facilitate system maintenance. This book and the rs/6000 and eserver pseries diagnostic information for multiple bus systems are the basis of the diagnostic procedures for eserver p...
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During boot up of a partitioned system, there is a global initialization phase where one of the system processors is in control and initializing all of the system resources. During this phase, exxx codes will be displayed on both the physical operator panel and the hmc managed-system object. After t...
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Fru isolation for a list of error codes and recommended actions for each code, see chapter 5, “error code to fru index”, on page 345. These actions can refer to chapter 10, “parts information”, on page 941, chapter 3, “maintenance analysis procedures (maps)”, on page 111, or provide informational me...
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Service agent for the eserver pseries 670 service support for the eserver pseries 670 can be enhanced through the use of the application program known as service agent for the eserver pseries 670. This application provides a number of advantages for the eserver pseries 670 customer, including automa...
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Chapter 3. Maintenance analysis procedures (maps) this chapter contains maintenance analysis procedures (maps) for the pseries 670. Entry map when possible, run online diagnostics in service mode. Online diagnostics perform additional functions compared to standalone diagnostics. This ensures that t...
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Symptom starting point you have a problem that does not prevent the system from booting and the media subsystem operator panel is functional. Go to the fast path map in the rs/6000 and eserver pseries diagnostic information for multiple bus systems. You do not have a symptom. Go to map 0020 in the r...
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Quick entry map quick entry map table of contents problem description page no. Service actions 114 the system attention led on the media subsystem operator panel is on. 114 ok does not appear in the media subsystem operator panel display before pressing the power-on button. Other symptoms appear in ...
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Symptom action service actions you have an open service event in the service action event log. Go to “service focal point” on page 4. You have parts to exchange or a corrective action to perform. 1. Go to chapter 9, “removal and replacement procedures”, on page 775. 2. Go to ″map 0410: repair checko...
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Symptom action you have a blank display on the operator panel. Other leds on the operator panel are off. Go to “map 1520: power” on page 144. 8-digit error codes you have an 8-digit error code displayed 1. Look up the error code in the table in “checkpoints and error codes index” on page 348. 2. Loo...
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Symptom action hardware management console (hmc) cannot be used to manage a managed system, or the connection to the managed system is failing. If the managed system is operating normally (no error codes or other symptoms), the hmc might have a problem, or the connection to the managed system might ...
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Symptom action all display problems. 1. If using the hardware management console, go to the ibm hardware management console for pseries maintenance guide, order number sa38-0603. 2. If using a graphics display: a. Go to the problem determination procedures for the display. B. If you do not find a pr...
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Symptom action the system does not respond to the password being entered or the system login prompt is displayed when booting in service mode. 1. If the password is being entered from the hardware management console (hmc), go to the ibm hardware management console for pseries maintenance guide. 2. I...
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Symptom action the system management services menu is displayed. The device or media you are attempting to boot from may be faulty. 1. Check the sms error log for any errors. To check the error log: v choose error log v if an error is logged, check the time stamp. V if the error was logged during th...
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Map 1020: problem determination purpose of this map use this map to get an error code if you were not provided one by the customer or you are unable to load diagnostics. If you are able to load the diagnostics, go to map 0020 in the rs/6000 and eserver pseries diagnostic information for multiple bus...
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Step 1020-1 the following steps analyze a failure to load the diagnostic programs. Note: be prepared to answer questions regarding the operator panel display and to perform certain actions based on displayed post indicators. 1. Run diagnostics on any partition. Find your symptom in the following tab...
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Symptom action the system stopped. A post indicator is displayed on the system console and an eight-digit error code is not displayed. If the post indicator represents: 1. Memory, do a slow boot. If an error code points to memory, replace that memory book and run slow boot again. 2. Keyboard a. Repl...
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Step 1020-2 there is a problem with the keyboard. Find the type of keyboard you are using in the following table; then follow the instructions given in the action column. Keyboard type action type 101 keyboard (u.S.). Identified by the size of the enter key. The enter key is in only one horizontal r...
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Step 1020-4 1. Turn off, then turn on the system unit. 2. When the keyboard indicator (the word keyboard) displays, press the 1 key on a directly attached keyboard or the 1 key on an ascii terminal or 1 key on the hmc. 3. When the system management services menus appear, check the error log for any ...
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Map 1320: service focal point these procedures define the steps to take when servicing a machine that is equipped with service focal point (sfp). You might also be directed to these procedures if the system is running linux as its only operating system. Note: if the system is attached to an hmc and ...
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Map 1321: quick entry map for systems with service focal point notes: 1. If you are working on a system that is managed by an hmc, the term service action event is synonymous with serviceable event in this map. 2. If you are working on a system that is managed by an hmc, some steps in this map may a...
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No go to “step 1321-14”. Yes go to “step 1321-8”. Step 1321-8 from the list of open service action events with frus reported, examine the details of each service action event and record the error code. Step 1321-9 examine the list of error codes you obtained from “step 1321-8” and look for any of th...
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Yes go to “step 1321-16”. Step 1321-16 examine the details of the ten most-recently closed service action events. Are there any error codes or symptoms in the ten latest closed service action events that are the same as the error code or symptom recorded in “step 1321-1” on page 126? No go to the ta...
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Step 1321-23 is linux usable in any partition with linux installed? No go to “step 1321-30” on page 131. Yes go to “step 1321-24”. Attention: “step 1321-24” through “step 1321-36” on page 132 must be performed on a partition running the linux operating system. Step 1321-24 if your system is function...
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Step 1321-29 record any extended data found in the linux system log in step 1321-24 or the linux boot (ipl) log in step 1321-26. Be sure to record word 13. Note: the line(s) in the linux extended data that begin with ″rtas: log debug: 04″ contain the error code listed in the next 8 hex characters. I...
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Step 1321-34 reboot the system and and bring all partitions to the login prompt. If linux is not usable in all partitions, go to “step 1321-38” on page 133. Step 1321-35 use the lscfg command to list all resources assigned to all partitions. Record the adapter and the partition for each resource. St...
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7. If the device adapter resides in the cec, replace the i/o riser card, or the cec backplane where the device adapter is located. 8. Call service support. Do not go to “step 1321-34” on page 132. Step 1321-38 does the system appear to stop or hang before reaching the login prompt or did you record ...
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Step 1321-43 were any other symptoms recorded in step 1321-1? No call support. Yes go to the “quick entry map” on page 113 with each symptom you have recorded. Perform the indicated actions for all recorded symptoms, one at a time, until the problem has been corrected. If all recorded symptoms have ...
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Map 1322: end of call map for systems with service focal point note: if you are working on a system that not managed by an hmc go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus systems step 1322-1 for future reference, record the src or symp...
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Step 1322-9 is the fru list identical (same frus, same number of frus, and same order of frus) to the fru list of the error code recorded in “step 1322-1” on page 135? No go to “step 1322-10”. Yes go to “step 1322-11”. Step 1322-10 the fru list is different. Is the fru you replaced and recorded in “...
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Step 1322-16 remove all entries in the list of all partition(s) you recorded in “step 1322-11” on page 136. If you are referred to the list of partition(s) obtained in “step 1322-11” on page 136 in future steps, the list is empty. Go to “step 1322-17”. Step 1322-17 select and highlight the service a...
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Step 1322-27 is the error class recorded in “step 1322-6” on page 135 aix? No go to “step 1322-33”. Yes go to “step 1322-28”. Step 1322-28 perform the following steps for each entry in the list of all partition(s) you recorded in “step 1322-11” on page 136, except the partition you were using to deb...
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Step 1322-34 while processing all service action events, were you directed to “step 1322-14” on page 136? No if the system attention led is still on, use the hmc to turn off the led as described in “resetting the led when a system is attached to an hmc” on page 25. This completes the repair. Return ...
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Map 1420: recovery procedures for hot-pluggable pci adapters this procedure is used to locate problems that might occur when performing a pci adapter hot-plug operation. Find the symptom in the following table; then follow the instructions given in the action column. Recovery procedures for hot-plug...
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Step 1421-6 is the pci slot power led of the location recorded in “step 1421-3” on page 140 on? No go to “step 1421-7”. Yes go to “step 1421-12”. Step 1421-7 are there any empty pci slots attached to the system that are not assigned to any partitions? No go to “step 1421-12”. Yes go to “step 1421-8”...
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Step 1422-2 is the pci slot power led of the location recorded in “step 1422-1” on page 141 on? No go to “step 1422-3”. Yes go to “step 1422-7”. Step 1422-3 disconnect any external cables from the adapter identified in “step 1422-1” on page 141. Step 1422-4 remove the adapter identified in “step 142...
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Step 1422-11 insert a new adapter of the same type recorded in “step 1422-1” on page 141 into the slot assigned in “step 1422-10” on page 142. Step 1422-12 move any external cabling from the adapter in the slot recorded in “step 1422-1” on page 141 to the adapter in the slot assigned in “step 1422-1...
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Map 1520: power this procedure is used to locate power problems in the processor subsystem, i/o subsystem(s) or rack if a problem is detected, this procedure helps you isolate the problem to a failing unit. Observe the following safety notices during service procedures. Danger an electrical outlet t...
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Find the symptom in the following table; then follow the instructions given in the action column. Power problems symptom/reference code action the system will not power on and no error codes are available go to “map 1521: the system will not power on and no error codes are available” on page 148. 10...
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Power problems symptom/reference code action 1014 cd96, 1014 cda6, 1014 cdb6, 1014 cdc6, 1015 cd96, 1015 cda6, 1015 cdb6, 1015 cdc6, 1016 cd96, 1016 cda6, 1016 cdb6, 1016 cdc6, 1017 cd96, 1017 cda6, 1017 cdb6, 1017 cdc6, 1021 cd96, 1021 cda6, 1021 cdb6, 1021 cdc6, 1022 cd96, 1022 cda6, 1022 cdb6, 10...
Page 167
Power problems symptom/reference code action 1014 xx15, 1014 xx25, 1015 xx15, 1015 xx25, 1016 xx15, 1016 xx25, 1017 xx15, 1017 xx25, 101c xx15, 101c xx25, 101c xx35, 101c xx45, 101c xx55, 101c xx75, 101c xx85, 101c xx95, 101c xxa5, 101a x115, 101a x125, 101a x135, 101a x215, 101a x225, 101a x235, 10...
Page 168
Map 1521: the system will not power on and no error codes are available step 1521-1 ensure that the following are true: v both power cords are properly connected v the uepo panel switch is in the on position v the uepo bypass switches on both bpcs are in the normal position v the on/off switches loc...
Page 169
Step 1521-4 independent faults are indicated on both sides of the bpa. Each side must be isolated separately. Call for support. This ends the procedure. Step 1521-5 check the external (room) epo connection if used. If a room emergency power off (epo) circuit is used, the external room epo circuit is...
Page 170
Step 1521-8 is the error code that sent you to this map still reported? No the problem has been corrected. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus systems. Yes call for support. This ends the procedure. Step 1521-9 note: read the d...
Page 171
Map 1522: uepo switch on the bpc is in the bypass position step 1522-1 check the uepo switch on the bpc on the bpa that is exhibiting the failure. Is the switch in the normal position? No set uepo switch on the bpc to the normal position and go to “step 1522-2”. Yes go to “step 1522-2”. Step 1522-2 ...
Page 172
Map 1523: there is a bulk power regulator (bpr) communications fault step 1523-1 check the position of the on/off switch on the bpr referenced by the error code that sent you to this map. Is the switch in the on position (to the left)? No set the switch to the on position (to the left), and go to ″m...
Page 173
Step 1524-2 1. Set uepo switch on both bpcs to the bypass position. 2. Unplug the customer room epo cable. 3. Set switch (j4) on the uepo panel to epo bypass position. 4. Set uepo switch on both bpcs back to the normal position. 5. Press the service complete button. Is 101a fdb6 or 101b fdb6 generat...
Page 174
Map 1525: there is a 350 volt bulk failure step 1525-1 note: read the danger and caution notices under “safety notices” on page xi before continuing with this procedure. 1. Prepare a multimeter to measure up to 600 v ac. 2. Use the multimieter to measure the ac voltage at the following test points o...
Page 175
Step 1525-3 notes: 1. This problem can be caused by any bpd plugged into the failing bpa. 2. The system can have up to three bpds, depending on the system configuration. 3. Each bpd on the failing bpa must be checked independently. The following steps check all the bpds on the side of the bpa (a or ...
Page 176
Step 1525-5 note: be sure you are working on the side of the bpa (a or b) referenced by the error code that sent you to this map. Frus on the operating side of the bpa (with bpc good led on) must not be disturbed during this procedure. 1. Turn all the bpr on/off switches on this bpa to the off posit...
Page 177
Map 1526: there is an integrated battery feature (ibf) failure step 1526-1 is the ibf feature installed? No replace the bpr that is connected to the ibf referenced in the error code that brought you to this map. Follow all steps in the removal and replacement procedures in “bulk power regulator (bpr...
Page 178
Step 1526-4 check the circuit breaker on the ibf referenced in the error code that brought you to this map. The ibf led on the ibf referenced in the error code that brought you to this map will be off. Is the circuit breaker set on? No replace the ibf referenced in the error code that brought you to...
Page 179
Step 1526-6 set the breaker to the on (down) position. Wait 10 seconds after the led on the ibf referenced in the error code that brought you to this map comes on. Does the circuit breaker remain on? No exchange the following frus one at a time: v the bpr that is connected to the ibf referenced in t...
Page 180
Map 1527: an airflow loss has been detected step 1527-1 check the following air inlets and outlets for blockage or obstruction: v front and rear frame door openings (except for acoustical foam) v bulk power assembly (bpa) cage – inlet opening in left side of front bpa, bpa a – outlet opening in righ...
Page 181
Step 1527-5 1. Replace the bpr on the side indicated by the error code that sent you to this map. 2. Call your next level of support. Chapter 3. Maintenance analysis procedures 161.
Page 182
Map 1528: there is a processor (critical/warning) overtemperature fault step 1528-1 is the room ambient temperature in normal range (less than 35 degrees c/ 95 degrees f)? No notify the customer. The customer must bring the room temperature within normal range. Go to ″map 0410: repair checkout″ in t...
Page 183
Map 1529: there is a bulk power assembly (bpa) communication failure step 1529-1 check the position of the on/off switch on the bprs. Is the switch in the on position (to the left)? No set the switch to the on position (to the left), and go to ″map 0410: repair checkout″ in the rs/6000 and eserver p...
Page 184
Step 1529-3 inform the customer that the line voltage into the bpa is missing or too low, and needs to be checked. Can the line voltage be checked now? No defer this repair until the customer’s utility can check the line voltage. This ends the procedure. Yes go to “step 1529-4”. Step 1529-4 does the...
Page 185
Map 152a: loss of ac power or phase missing step 152a-1 press the service complete button. Is the error code that sent you to this map still reported? No this was a transient condition. The condition no longer exists. No service action is required. Yes go to “step 152a-2”. Step 152a-2 check all leds...
Page 186
After each fru is exchanged, is the error code that sent you to this map still reported? No the problem has been corrected. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus systems. Yes replace the next fru on the list. If all frus on the l...
Page 187
Map 152b: 2.5 v current/voltage problem in processor subsystem step 152b-1 record the error code and location code(s) that sent you to this map. Step 152b-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152b-3 are all amber logic-power leds of...
Page 188
Step 152b-11 have all the books listed in step 152b-4 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus systems. No go to...
Page 189
Step 152b-20 did the system stop with the same error code as recorded in “step 152b-1” on page 167? Yes the book just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 190
Step 152b-27 one of the books just removed is defective. 1. Turn off the power. 2. Make sure all amber logic-power leds of all installed processor subsystem dcas are off. Step 152b-28 reinsert one of the books that is pulled out and listed in “step 152b-24” on page 169. Step 152b-29 turn on the powe...
Page 191
Step 152b-35 turn on the power. Step 152b-36 did the system stop with the same error code as recorded in “step 152b-1” on page 167? Yes go to “step 152b-37”. No the book just replaced is defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair chec...
Page 192
Step 152b-43 turn on the power. Step 152b-44 did the system stop with the same error code as recorded in “step 152b-1” on page 167? Yes go to “step 152b-45”. No the system backplane was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair check...
Page 193
Map 152c: 1.8 v current/voltage problem in processor subsystem step 152c-1 for future reference, record the error code in the operator panel display. Step 152c-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152c-3 are all amber logic-power le...
Page 194
Step 152c-11 have all the books listed in “step 152c-4” on page 173 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sys...
Page 195
Step 152c-20 did the system stop with the same error code as recorded in “step 152c-1” on page 173? Yes the book just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 196
Step 152c-27 one of the books just removed is defective. Turn off the power. Make sure all amber logic-power leds of all installed processor subsystem dcas are off. Step 152c-28 reinsert one of the books that is pulled out and listed in “step 152c-24” on page 175. Step 152c-29 turn on the power. Ste...
Page 197
Step 152c-34 replace the books in the following list, if present, one at a time and in the order listed: v primary i/o book, at location u1.18-p1-h2 v dca 1-rh, at location u1.18-p1-v1 v dca 2-rh, at location u1.18-p1-v2 v dca 3-rh, at location u1.18-p1-v4 v dca 4-rh, at location u1.18-p1-v5 v dca 5...
Page 198
Step 152c-42 record the location of each installed l3 module. Attention: l3 modules have a limit of three plug cycles. Before removing any of the l3 modules in the following list, call for support. Remove all of the following modules, if present: v l3 module, at location u1.18-p1-c5 v l3 module, at ...
Page 199
Step 152c-49 have all the modules listed in “step 152c-42” on page 178 been reinstalled? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus...
Page 200
Map 152d: 1.5 v auxiliary current/voltage problem in processor subsystem step 152d-1 record the error code and the location code(s) that sent you to this map. Step 152d-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152d-3 are all amber logic...
Page 201
Step 152d-8 reinsert one of the books that is pulled out and listed in “step 152d-4” on page 180. Step 152d-9 turn on the power. Step 152d-10 did the system stop with the same error code as recorded in “step 152d-1” on page 180? Yes the book just reinserted is defective. Replace it. This ends the pr...
Page 202
Step 152d-15 turn on the power. Step 152d-16 did the system stop with the same error code as recorded in “step 152d-1” on page 180? Yes go to “step 152d-22” on page 183. No go to “step 152d-17”. Step 152d-17 one of the books just removed is defective. Turn off the power. Make sure all amber logic-po...
Page 203
Step 152d-22 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152d-23 are all amber logic-power leds of all installed processor subsystem dcas off? Yes go to “step 152d-24”. No call for support. Step 152d-24 pull out the following books about 25 ...
Page 204
Step 152d-30 did the system stop with the same error code as recorded in “step 152d-1” on page 180? Yes the book just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 205
Step 152d-36 did the system stop with the same error code as recorded in “step 152d-1” on page 180? Yes go to “step 152d-37”. No the book just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserve...
Page 206
Step 152d-42 record the location of each installed l3 module. Attention: l3 modules have a limit of three plug cycles. Before removing any of the l3 modules in the following list, call for support. Remove all of the following modules if present: v l3 module, at location u1.18-p1-c5 v l3 module, at l...
Page 207
Step 152d-49 have all the modules listed in “step 152d-42” on page 186 been reinstalled? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus...
Page 208
Map 152e: 1.5 v cpu current/voltage problem in processor subsystem step 152e-1 record the error code and the location code(s) that sent you to this map. Step 152e-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152e-3 are all amber logic-power...
Page 209
Step 152e-10 did the system stop with the same error code as recorded in “step 152e-1” on page 188? Yes the book just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 210
Step 152e-16 did the system stop with the same error code as recorded in “step 152e-1” on page 188? Yes go to “step 152e-17”. No the book just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/60...
Page 211
Step 152e-23 turn on the power. Step 152e-24 did the system stop with the same error code as recorded in “step 152e-1” on page 188? Yes go to “step 152e-30” on page 192. No go to “step 152e-25”. Step 152e-25 one of the modules just removed is defective. Turn off the power. Make sure all amber logic-...
Page 212
Step 152e-30 examine the amber logic-power leds of all installed processor subsystem dcas. Step 152e-31 are all amber logic-power leds of all installed processor subsystem dcas off? Yes go to “step 152e-32”. No call for support. Step 152e-32 attention: before replacing the system backplane, call for...
Page 213
Map 152f: 3.3 v current/voltage problem in processor subsystem step 152f-1 record the error code and the location code(s) that sent you to this map. Step 152f-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152f-3 are all amber logic-power led...
Page 214
Step 152f-9 turn on the power. Step 152f-10 did the system stop with the same error code as recorded in “step 152f-1” on page 193? Yes the book just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the...
Page 215
Step 152f-16 did the system stop with the same error code as recorded in “step 152f-1” on page 193? Yes go to “step 152f-22”. No go to “step 152f-17”. Step 152f-17 one of the books just removed is defective. Turn off the power. Make sure all amber logic-power leds of all installed processor subsyste...
Page 216
Step 152f-23 are all amber logic-power leds of all installed processor subsystem dcas off? Yes go to “step 152f-24”. No call for support. Step 152f-24 pull out the following books about 25 mm (1 inch), if present: v secondary i/o book, at location u1.18-p1-h3 v third i/o book, at location u1.18-p1-h...
Page 217
Step 152f-31 have all the books listed in “step 152f-24” on page 196 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sy...
Page 218
Step 152f-40 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152f-41 are all amber logic-power leds of all installed processor subsystem dcas off? Yes go to “step 152f-42”. No call for support. Step 152f-42 remove the system clock card, at locat...
Page 219
Step 152f-49 have all the modules listed in “step 152f-42” on page 198 been reinstalled? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus...
Page 220
Map 152g: 5.0 v current/voltage problem in processor subsystem step 152g-1 for future reference, record the error code and the location code(s) that sent you to this map. Step 152g-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 152g-3 are all...
Page 221
Step 152g-10 did the system stop with the same error code as recorded in “step 152g-1” on page 200? Yes the book just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 222
Step 152g-16 did the system stop with the same error code as recorded in “step 152g-1” on page 200? Yes go to “step 152g-22”. No go to “step 152g-17”. Step 152g-17 one of the books just removed is defective. Turn off the power. Make sure all amber logic-power leds of all installed processor subsyste...
Page 223
Step 152g-23 are all amber logic-power leds of all installed processor subsystem dcas off? Yes go to “step 152g-24”. No call for support. Step 152g-24 pull out the following books about 25 mm (1 inch), if present: v fourth i/o book, at location u1.18-p1-h1 v secondary i/o book, at location u1.18-p1-...
Page 224
Step 152g-31 have all the books listed in “step 152g-24” on page 203 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sy...
Page 225
Step 152g-38 remove the new book that was just installed in “step 152g-34” on page 204 and reinstall the original book. Step 152g-39 have all the books listed in “step 152g-34” on page 204 been replaced with new or original books? Yes go to “step 152g-40”. No go to “step 152g-34” on page 204. Step 1...
Page 226
Map 152h: 3.3v current/voltage problem in i/o subsystem step 152h-1 record the error code and the location code(s) that sent you to this map. Step 152h-2 determine the i/o subsystem number from the error code (10yy xxxx) and the following list. The remaining steps of this map refer to this i/o subsy...
Page 227
Step 152h-8 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″ leds of both i/o subsystem dcas are off. Step 152h-9 reinsert one of the cards that is removed and listed in “step 152h-5” on page 206. Step 152h-10 turn on the power. Step 152h-11 di...
Page 228
Step 152h-15 remove the following adapter cards, if present, from the i/o subsystem. Record the adapter locations: v adapter card at p1-i6 v adapter card at p1-i7 v adapter card at p1-i8 v adapter card at p1-i9 v adapter card at p1-i10 step 152h-16 turn on the power. Step 152h-17 did the system stop...
Page 229
Step 152h-22 have all the cards listed in “step 152h-15” on page 208 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sy...
Page 230
Step 152h-30 turn on the power. Step 152h-31 did the system stop with the same error code as recorded in “step 152h-1” on page 206? Yes the card just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in th...
Page 231
Step 152h-36 turn on the power. Step 152h-37 did the system stop with the same error code as recorded in “step 152h-1” on page 206? Yes go to “step 152h-43”. No go to “step 152h-38”. Step 152h-38 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″...
Page 232
Step 152h-44 are all the green ″power good out″ leds of both i/o subsystem dcas off? Yes go to “step 152h-45”. No call for support. Step 152h-45 replace the dcas in the following list, one at a time and in the order listed: v dca 1 at v1 v dca 2 at v2 step 152h-46 turn on the power. Step 152h-47 did...
Page 233
Step 152h-52 are all the green ″power good out″ leds of both i/o subsystem dcas off? Yes go to “step 152h-53”. No call for support. Step 152h-53 replace the parts in the following list, one at a time and in the order listed: v i/o subsystem backplane at p1 v i/o subsystem backplane at p2 step 152h-5...
Page 234
Map 152i: 5.0 v current/voltage problem in i/o subsystem step 152i-1 record the error code and location code(s) that sent you to this map. Step 152i-2 determine the i/o subsystem number from the error code (10yy xxxx) and the following list. The remaining steps of this map refer to this i/o subsyste...
Page 235
Step 152i-11 did the system stop with the same error code as recorded in “step 152i-1” on page 214? Yes the card just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 236
Step 152i-20 turn on the power. Step 152i-21 did the system stop with the same error code as recorded in “step 152i-1” on page 214? Yes the card just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in th...
Page 237
Step 152i-28 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″ leds of both i/o subsystem dcas are off. Step 152i-29 reinsert one of the cards that is removed and listed in “step 152i-25” on page 216. Step 152i-30 turn on the power. Step 152i-31...
Page 238
Step 152i-36 turn on the power. Step 152i-37 did the system stop with the same error code as recorded in “step 152i-1” on page 214? Yes go to “step 152i-43”. No go to “step 152i-38”. Step 152i-38 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″...
Page 239
Step 152i-44 are all the green ″power good out″ leds of both i/o subsystem dcas off? Yes go to “step 152i-45”. No call for support. Step 152i-45 remove the following dasd 4-packs, if present, from the i/o subsystem. Record the dasd locations: v dasd 4-pack at p3 v dasd 4-pack at p4 v dasd 4-pack at ...
Page 240
Step 152i-52 have all the cards listed in “step 152i-45” on page 219 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sy...
Page 241
Step 152i-60 have all the cards listed in “step 152i-55” on page 220 been replaced with new or original cards? Yes go to “step 152i-61”. No go to “step 152i-55” on page 220. Step 152i-61 examine the green ″power good out″ leds of both i/o subsystem dcas. Step 152i-62 are all the green ″power good ou...
Page 242
Map 152j: 2.5 v current/voltage problem in i/o subsystem step 152j-1 record the error code and location code(s) that sent you to this map. Step 152j-2 determine the i/o subsystem number from the error code (10yy xxxx) and the following list. The remaining steps of this map refer to this i/o subsyste...
Page 243
Step 152j-8 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″ leds of both i/o subsystem dcas are off. Step 152j-9 reinsert one of the cards that is removed and listed in “step 152j-5” on page 222. Step 152j-10 turn on the power. Step 152j-11 di...
Page 244
Step 152j-15 remove the following adapter cards, if present, from the i/o subsystem. Record the adapter locations: v adapter card at p1-i6 v adapter card at p1-i7 v adapter card at p1-i8 v adapter card at p1-i9 v adapter card at p1-i10 step 152j-16 turn on the power. Step 152j-17 did the system stop...
Page 245
Step 152j-22 have all the cards listed in “step 152j-15” on page 224 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sy...
Page 246
Step 152j-30 turn on the power. Step 152j-31 did the system stop with the same error code as recorded in “step 152j-1” on page 222? Yes the card just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in th...
Page 247
Step 152j-37 did the system stop with the same error code as recorded in “step 152j-1” on page 222? Yes go to “step 152j-43”. No go to “step 152j-38”. Step 152j-38 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″ leds of both i/o subsystem dcas...
Page 248
Step 152j-44 are all the green ″power good out″ leds of both i/o subsystem dcas off? Yes go to “step 152j-45”. No call for support. Step 152j-45 replace the cards in the following list one at a time and in the order listed: v dca 1 at v1 v dca 2 at v2 step 152j-46 turn on the power. Step 152j-47 did...
Page 249
Step 152j-52 are all the green ″power good out″ leds of both i/o subsystem dcas off? Yes go to “step 152j-53”. No call for support. Step 152j-53 replace the parts in the following list one at a time and in the order listed: v i/o subsystem backplane at p1 v i/o subsystem backplane at p2 step 152j-54...
Page 250
Map 152k: 12.0 v current/voltage problem in i/o subsystem step 152k-1 record the error code and location code(s) that sent you to this map. Step 152k-2 determine the i/o subsystem number from the error code (10yy xxxx) and the following list. The remaining steps of this map refer to this i/o subsyst...
Page 251
Step 152k-8 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″ leds of both i/o subsystem dcas are off. Step 152k-9 reinsert one of the cards that is removed and listed in “step 152k-5” on page 230. Step 152k-10 turn on the power. Step 152k-11 di...
Page 252
Step 152k-15 remove the following adapter cards, if present, from the i/o subsystem. Record the adapter locations: v adapter card at p1-i6 v adapter card at p1-i7 v adapter card at p1-i8 v adapter card at p1-i9 v adapter card at p1-i10 step 152k-16 turn on the power. Step 152k-17 did the system stop...
Page 253
Step 152k-22 have all the cards listed in “step 152k-15” on page 232 been reinserted? Yes the symptom has changed. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sy...
Page 254
Step 152k-31 did the system stop with the same error code as recorded in “step 152k-1” on page 230? Yes the card just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 255
Step 152k-39 reinsert one of the cards that is removed and listed in “step 152k-35” on page 234. Step 152k-40 turn on the power. Step 152k-41 did the system stop with the same error code as recorded in “step 152k-1” on page 230? Yes the card just reinserted is defective. Replace it. This ends the pr...
Page 256
Make sure all the green ″power good out″ leds of both i/o subsystem dcas are off. 236 eserver pseries 670 service guide.
Page 257
Step 152k-49 reinsert one of the dasd 4-packs that is removed and listed in “step 152k-45” on page 235. Step 152k-50 turn on the power. Step 152k-51 did the system stop with the same error code as recorded in “step 152k-1” on page 230? Yes one of the dasd in the dasd 4-pack just reinserted is defect...
Page 258
Step 152k-58 turn off the power. Make sure all the green ″power good out″ leds of both i/o subsystem dcas are off. Step 152k-59 remove the new card that was just installed in “step 152k-55” on page 237 and reinstall the original card. Step 152k-60 have all the cards listed in “step 152k-55” on page ...
Page 259
Map 152l: -12.0v current/voltage problem in i/o subsystem step 152l-1 record the error code and location code(s) that sent you to this map. Step 152l-2 determine the i/o subsystem number from the error code (10yy xxxx) and the following list. The remaining steps of this map refer to this i/o subsyst...
Page 260
Step 152l-11 did the system stop with the same error code as recorded in “step 152l-1” on page 239? Yes the card just reinserted is defective. Replace it. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries di...
Page 261
Step 152l-19 reinsert one of the cards that is removed and listed in “step 152l-15” on page 240. Step 152l-20 turn on the power. Step 152l-21 did the system stop with the same error code as recorded in “step 152l-1” on page 239? Yes the card just reinserted is defective. Replace it. This ends the pr...
Page 262
Step 152l-27 did the system stop with the same error code as recorded in “step 152l-1” on page 239? Yes go to “step 152l-33”. No go to “step 152l-28”. Step 152l-28 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″ leds of both i/o subsystem dcas...
Page 263
Step 152l-36 turn on the power. Step 152l-37 did the system stop with the same error code as recorded in “step 152l-1” on page 239? Yes go to “step 152l-43”. No go to “step 152l-38”. Step 152l-38 one of the cards just removed is defective. Turn off the power. Make sure all the green ″power good out″...
Page 264
Step 152l-44 are all the green ″power good out″ leds of both i/o subsystem dcas off? Yes go to “step 152l-45”. No call for support. Step 152l-45 replace the dcas in the following list one at a time and in the order listed: v dca 1 at v1 v dca 2 at v2 step 152l-46 turn on the power. Step 152l-47 did ...
Page 265
Step 152l-53 replace the parts in the following list one at a time and in the order listed: v i/o subsystem backplane at p1 v i/o subsystem backplane at p2 step 152l-54 turn on the power. Step 152l-55 did the system stop with the same error code as recorded in “step 152l-1” on page 239? Yes go to “s...
Page 266
Map 152m: cable problem in power subsystem step 152m-1 record the error code and location code(s) that sent you to this map. You should be supplied with one or two pairs of location codes from the action for the error code in the service guide. These location codes are the ends of the cable or cable...
Page 267
Step 152m-7 is the power-on led of the first fru generated from the location codes recorded in “step 152m-1” on page 246 off? Yes go to “step 152m-8”. No call for support. Step 152m-8 replace the first fru in the list of frus recorded in “step 152m-1” on page 246 with power-on led off. Press the whi...
Page 268
Step 152m-18 note: the following steps will require the system power to be removed. The operating system must be shut down in all partitions before turning off the power. Turn off the power. Turn off the uepo switch. Examine the amber logic-power leds of all installed processor subsystem dcas. Also ...
Page 269
Step 152m-29 is the error code recorded in “step 152m-1” on page 246 of the form 101a xxxx or 101b xxxx? Yes go to “step 152m-12” on page 247. No all system partitions must be shut down and the system must be powered off to correct the power cabling. Schedule nonconcurrent service with the customer ...
Page 270
Map 152n: dasd subsystem power problem step 152n-1 record the error code and location code(s) that sent you to this map. Step 152n-2 press the green start service button on the panel with the uepo switch. Determine the i/o subsystem number from the error code (10yy xxxx) and the following list. The ...
Page 271
Step 152n-6 are there any dasd in positions a8, a9, aa, or ab of the dasd backplane found in “step 152n-2” on page 250 and “step 152n-3” on page 250? Yes go to “step 152n-7”. No go to “step 152n-15” on page 252. Step 152n-7 turn on the power. Step 152n-8 did the error code recorded in “step 152n-1” ...
Page 272
Step 152n-15 replace the books in the following list, one at a time and in the listed order: v dca 1 at v1 v dca 2 at v2 step 152n-16 turn on the power. Step 152n-17 did the system stop with the same error code as recorded in “step 152n-1” on page 250? Yes go to “step 152n-18”. No the book just repl...
Page 273
Map 1540: problem isolation procedures these procedures are used to locate problems in the processor subsystem, i/o subsystems, or rack. If a problem is detected, these procedures help you isolate the problem to a failing unit. Find the symptom in the following table; then follow the instructions gi...
Page 274
Problem isolation procedures symptom/reference code/checkpoint action 406x 0c09 go to “map 1546: memory book problem isolation” on page 286. 406x 0c0a go to “map 1547: i/o book problem isolation” on page 288. 406x 0001, 406x 0002, 406x 000a, 406x 000b, 406x 000c, 406x 000d, b1xx 4643, b1xx 4645, b1x...
Page 275
Step 1541-3 is (are) the location code(s) recorded in “step 1541-1” on page 254 also listed in “step 1541-2” on page 254? Yes go to “step 1541-19” on page 257. No go to “step 1541-4”. Step 1541-4 check the following list to find the location code(s) recorded in “step 1541-1” on page 254: v fourth i/...
Page 276
Step 1541-8 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1541-9 are all the amber logic-power leds of all installed processor subsystem dcas off? Yes go to “step 1541-10”. No call for support. Step 1541-10 replace the item recorded in “step 1...
Page 277
Step 1541-18 did the system stop with the same error code as recorded in “step 1541-1” on page 254? Yes go to “step 1541-37” on page 260. No the part just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/600...
Page 278
Step 1541-22 turn on the power. Step 1541-23 did the system stop with the same error code as recorded in “step 1541-1” on page 254? Yes go to “step 1541-24”. No the part just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair che...
Page 279
Step 1541-29 did the system stop with the same error code as recorded in “step 1541-1” on page 254? Yes go to “step 1541-30”. No the book just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserve...
Page 280
Step 1541-36 have all the books listed in “step 1541-33” on page 259 been replaced? Yes go to “step 1541-37”. No go to “step 1541-31” on page 259. Step 1541-37 turn off the power. Step 1541-38 examine the amber logic-power leds of all installed processor subsystem dcas. Step 1541-39 are all the ambe...
Page 281
Map 1542: i/o problem isolation this map is used to locate defective frus not found by normal diagnostics. For this procedure, diagnostics are run on a minimally configured system. If a failure is detected on the minimally configured system, the remaining frus are exchanged one at a time until the f...
Page 282
Step 1542-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Turn off the power. 3. Select slow boot mode (select disable fast boot) on the system power control menu from the service processor main menu. 4. Turn on the power. 5. Insert the diagnostic cd-rom into the cd-rom d...
Page 283
Step 1542-4 the system stopped with the please define system console prompt appearing on the system console. Standalone diagnostics can be booted. Perform the following: 1. Follow the instructions on the screen to select the system console. 2. When the diagnostic operating instructions screen is dis...
Page 284
Step 1542-5 there are missing devices associated with one or more i/o subsystems. Note: before continuing, check the cabling from the processor subsystem to i/o subsystem(s) to ensure that the system is cabled correctly. Refer to “subsystem positioning and cabling” on page 37 for valid configuration...
Page 285
Step 1542-6 the eserver pseries 670 server must have a minimum of one i/o subsystem and one media subsystem attached to the processor subsystem. The following steps reduce the system i/o to the required minimum of one i/o subsystem: 1. Turn off the system power. 2. Verify that processor subsystem ri...
Page 286
Step 1542-7 i/o subsystem 1 (u1.9) is the only i/o subsystem connected to the processor subsystem. 1. Turn on the power to boot standalone diagnostics from cd. 2. If the please define the system console screen is displayed, follow directions to select the system console. 3. Use the display configura...
Page 287
Step 1542-9 are there any adapters in slots 1, 2, 3, 4 or 5 (location codes ux.Y-p1-i1 through i5) on the left side of the i/o subsystem? No go to “step 1542-10”. Yes go to “step 1542-13”. Step 1542-10 are there any adapters in slots 6, 7, 8, 9 or 10 (location codes ux.Y-p1-i6 through i10) on the le...
Page 288
Step 1542-14 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 6, 7, 8, 9 and 10 (location codes ux.Y-p1-i6 through i10) from the left side of the i/o subsystem that are not attached to the boot device. 3. Label and record the location of any cables attached to the a...
Page 289
Step 1542-16 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 6, 7, 8, 9 and 10 (location codes ux.Y-p2-i6 through i10) from the right side of the i/o subsystem that are not attached to the boot device. 3. Label and record the location of any cables attached to the ...
Page 290
Step 1542-18 replace the adapter you just installed with a new adapter and try to boot standalone diagnostics from cd again. 1. If the please define the system console screen is displayed, follow directions to select the system console. 2. Use the display configuration and resource list to list all ...
Page 291
Step 1542-19 1. Turn off the power. 2. Disconnect the i/o subsystem power cables. 3. Replace the following parts, one at a time, in the sequence listed: a. Boot device scsi cable b. Boot device scsi adapter c. Boot device scsi backplane d. Boot device e. I/o subsystem backplane where boot device is ...
Page 292
Step 1542-20 1. Turn off the power. 2. The part just replaced fixed the problem. 3. If a display adapter with keyboard, and mouse were used, reinstall the display adapter card, keyboard and mouse. 4. Reconnect the diskette drive cable to the diskette drive connector on the media subsystem. 5. Reconn...
Page 293
Step 1542-23 1. Turn off the power. 2. At the primary i/o book, disconnect the cable connection at rio port b0 (u1.18-p1-h2/q3). 3. Disconnect the cable connection at i/o subsystem 2 left i/o port connector 0 (u1.5-p1/q2). The rio cable that was connected to rio port b0 should now be loose and can b...
Page 294
Step 1542-24 1. Turn off the power. 2. Slide the secondary i/o book (u1.18-p1-h3) all the way into the processor backplane until it is firmly seated and latched. 3. At the secondary i/o book, disconnect the cable connection at rio port a0 (u1.18-p1-h3/q4). 4. At the secondary i/o book, disconnect th...
Page 295
Step 1542-25 1. Turn off the power. 2. At the secondary i/o book, disconnect the cable connection at rio port d0 (u1.18-p1-h3/q6). 3. Disconnect the cable connection at i/o subsystem 4 left i/o port connector 0 (ux.Y-p1/q2). The rio cable that was connected to rio port d0 should now be loose and can...
Page 296
Step 1542-26 1. Turn off the power. 2. At the secondary i/o book disconnect the cable connection at rio port a0 (u1.18-p1-h3/q4). 3. Disconnect the cable connection at i/o subsystem 5 left i/o port connector 0 (u2.1-p1/q2).The rio cable that was connected to rio port a0 should now be loose and can b...
Page 297
Step 1542-27 1. Turn off the power. 2. At the secondary i/o book, disconnect the cable connection at rio port b0 (u1.18-p1-h3/q2). 3. Disconnect the cable connection at i/o subsystem 6 left i/o port connector 0 (u2.5-p1/q2). The rio cable that was connected to rio port b0 should now be loose and can...
Page 298
Step 1542-28 1. Turn off the power. 2. Slide the secondary i/o book (u1.18-p1-h4) all the way into the processor backplane until it is firmly seated and latched. 3. At the secondary i/o book, disconnect the cable connection at rio port d0 (u1.18-p1-h4/q6). 4. At the secondary i/o book, disconnect th...
Page 299
Step 1542-29 1. Turn off the power. 2. At the secondary i/o book, disconnect the cable connection at rio port d0 (u1.18-p1-h4/q6). 3. Disconnect the cable connection at i/o subsystem 8 left i/o port connector 0 (u2.19-p1/q2). The rio cable that was connected to rio port d0 should now be loose and ca...
Page 300
Map 1543: mcm module problem isolation step 1543-1 record the error code and the location code(s) that sent you to this map. Step 1543-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1543-3 are all amber logic-power leds of all installed proce...
Page 301
Step 1543-6 did the system stop with the same error code as recorded in “step 1543-1” on page 280? Yes go to “step 1543-7”. No the module just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserve...
Page 302
Map 1544: inner l3 module problem isolation step 1544-1 record the error code and the location code(s) that sent you to this map. Step 1544-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1544-3 are all amber logic-power leds of all installed ...
Page 303
Step 1544-7 have all the books or modules listed in “step 1544-4” on page 282 been replaced? Yes go to “step 1544-8”. No go to “step 1544-2” on page 282. Step 1544-8 turn off the power. Step 1544-9 examine the amber logic-power leds of all installed processor subsystem dcas. Step 1544-10 are all amb...
Page 304
Map 1545: outer l3 module problem isolation step 1545-1 record the error code and the location code(s) that sent you to this map. Step 1545-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1545-3 are all amber logic-power leds of all installed ...
Page 305
Step 1545-6 did the system stop with the same error code as recorded in “step 1545-1” on page 284? Yes go to “step 1545-7”. No the book or module just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 an...
Page 306
Map 1546: memory book problem isolation step 1546-1 record the error code and the location code(s) that sent you to this map. Step 1546-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1546-3 are all amber logic-power leds of all installed proc...
Page 307
Step 1546-6 did the system stop with the same error code as recorded in “step 1546-1” on page 286? Yes go to “step 1546-7”. No the book or module just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 an...
Page 308
Map 1547: i/o book problem isolation step 1547-1 record the error code and the location code(s) that sent you to this map. Step 1547-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1547-3 are all amber logic-power leds of all installed process...
Page 309
Step 1547-12 turn on the power. Step 1547-13 did the system stop with the same error code as recorded in “step 1547-1” on page 288? Yes go to “step 1547-14”. No the part just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair che...
Page 310
Map 1548: memory and processor problem isolation step 1548-1 record the error code and the location code(s) that sent you to this map. Step 1548-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1548-3 are all amber logic-power leds of all insta...
Page 311
Step 1548-5 turn on the power. Step 1548-6 did the system stop with the same error code as recorded in “step 1548-1” on page 290? Yes go to “step 1548-7”. No the book or module just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: rep...
Page 312
Step 1548-12 turn on the power. Step 1548-13 did the system stop with the same error code as recorded in “step 1548-1” on page 290? Yes go to “step 1548-14”. No the part just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair che...
Page 313
Map 1549: attention problem isolation step 1549-1 record the error code and the location code(s) that sent you to this map. Step 1549-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 1549-3 are all amber logic-power leds of all installed proces...
Page 314
Step 1549-5 attention: some of the parts in the following list are modules that have a limit of three plug cycles. Before replacing any of the modules in the following list, call for support. Replace the following books and modules, if present, one at a time: v first location code item recorded, if ...
Page 315
Step 1549-9 attention: some of the parts in the following list are modules that have a limit of three plug cycles. Before replacing any of the modules in the following list, call for support. Replace the following books and modules, if present, one at a time: v first location code item recorded, if ...
Page 316
Step 1549-13 replace the following books and modules, if present, one at a time: v first location code item recorded, if any, in “step 1549-1” on page 293. V second location code item recorded, if any, in “step 1549-1” on page 293. V third location code item recorded, if any, in “step 1549-1” on pag...
Page 317
Step 1549-19 did the system stop with the same error code as recorded in “step 1549-1” on page 293? No the book or module just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagno...
Page 318
Step 1549-25 replace the following books and modules, if present, one at a time: v first location code item recorded, if any, in “step 1549-1” on page 293. V second location code item recorded, if any, in “step 1549-1” on page 293. V third location code item recorded, if any, in “step 1549-1” on pag...
Page 319
Step 1549-32 have all the books or modules listed in “step 1549-29” on page 298 been replaced? No go to “step 1549-2” on page 293. Yes go to “step 1549-37”. Step 1549-33 replace the following books and modules, if present, one at a time: v replace the primary i/o book at u1.18-p1-h2 if not recorded ...
Page 320
Step 1549-42 did the system stop with the same error code as recorded in “step 1549-1” on page 293? No the part just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6000 and eserver pseries diagnostic infor...
Page 321
Map 154a: i2c bus problem isolation step 154a-1 record the error code, location code(s), word 13, and word 16 that sent you to this map. Step 154a-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 154a-3 are all amber logic-power leds of all ins...
Page 322
Step 154a-9 is the value recorded in “step 154a-1” on page 301 for word 16 of this error code equal to 00000008 or 00000009? No go to “step 154a-5” on page 301. Yes go to “step 154a-10”. Step 154a-10 replace the following books and modules, if present, one at a time: v first location code item recor...
Page 323
Step 154a-17 attention: before replacing the system backplane, call for support. Replace the system backplane at u1.18-p1. Step 154a-18 turn on the power. Step 154a-19 did the system stop with the same error code as recorded in “step 154a-1” on page 301? No the book or module just replaced was defec...
Page 324
Yes go to “step 154a-14” on page 302. 304 eserver pseries 670 service guide.
Page 325
Map 154b: insufficient hardware resources problem isolation step 154b-1 record the error code, location code(s), and word 13 that sent you to this map. Step 154b-2 turn off the power. Examine the amber logic-power leds of all installed processor subsystem dcas. Step 154b-3 are all amber logic-power ...
Page 326
Step 154b-5 turn on the power. Step 154b-6 did the system stop with the same error code as recorded in “step 154b-1” on page 305? No the book or module just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″map 0410: repair checkout″ in the rs/6...
Page 327: Chapter 4. Checkpoints
Chapter 4. Checkpoints checkpoints display on the media subsystem operator panel and the virtual terminal while the system is powering on and going through the initial program load (ipl). This chapter explains the ipl flow of the system and provides a table that lists checkpoints that you might see ...
Page 328
The following table outlines the ipl phases from power-on to the operating system login prompt, matching the phases to corresponding operator-panel checkpoints for a typical partition boot. Also listed are the approximate boot times for each phase, along with their dependencies for each phase. Note:...
Page 329
Checkpoints enable users and service personnel to know what the server is doing, with some detail, as it initializes. These checkpoints are not intended to be error indicators, but in some cases a server could hang at one of the checkpoints without displaying an 8-character error code. It is for the...
Page 330
Service processor checkpoints service processor checkpoints are in the range 8xxx to bxxx. The message ok indicates successful service processor testing and initialization. Firmware checkpoints are listed in “firmware checkpoints” on page 317. Note: a spinning (or twirling) slash displays in the upp...
Page 331
Checkpoint description action/ possible failing fru 9022 service processor state set to ipl see note 1 on page 315. 9023 service processor state set to runtime see note 1 on page 315. 9024 service processor state set to terminate see note 1 on page 315. 9025 service processor state set to dpo see no...
Page 332
Checkpoint description action/ possible failing fru 9106 initialize mops see note 1 on page 315. 9107 system flush see note 1 on page 315. 9108 processor scan interface bats and lbist see note 1 on page 315. 9109 abist see note 1 on page 315. 910a non-processor scan interface bats and lbist see note...
Page 333
Checkpoint description action/ possible failing fru 9302 dedicated abist see note 1 on page 315. 9303 dedicated abist array fuse repair calculation see note 1 on page 315. 9380 built-in-self-test (bist) see note 2 on page 315. 9400 service processor is requesting system flush see note 1 on page 315....
Page 334
Checkpoint description action/ possible failing fru 99fd service processor receiving firmware update module see note 3 on page 315. Attention: this checkpoint may stay in the operator panel for some period of time during a firmware update or hypervisor dump with no indication of activity. Do not ass...
Page 335
Checkpoint description action/ possible failing fru a810-a8ff scan log dump in progress informational message. (see “scan log dump policy” on page 718.) the last two characters of the checkpoints will change as the scan log dump progresses. If the last two characters do not change after five minutes...
Page 336
B. If the hang repeats, check with service support to see if there is a firmware update that fixes the problem. C. If there is not, or the update does not fix the problem, replace the following frus, one at a time, in the following order: 1) modem cable 2) modem d. If this procedure does not fix the...
Page 337
Firmware checkpoints firmware uses checkpoints (progress codes) in the range of exxx to efff. These checkpoints occur during system startup and can be useful in diagnosing certain problems. Service processor checkpoints are listed in “service processor checkpoints” on page 310. If you have a checkpo...
Page 338
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e139 create node aliases and system aliases go to “map 1540: problem isolation procedures” on page 253. E13a create packages node go to “map 1540: problem isolation procedures” on page 253. E140 operating s...
Page 339
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e174 establishing host connection if the system is not connected to an active network, or if the target server is inaccessible (which can result from incorrect ip parameters being specified), the system sti...
Page 340
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e1a1 user requested boot to open firmware prompt via keyboard entry go to “map 1540: problem isolation procedures” on page 253. E1a2 user requested boot using default service mode boot list via keyboard ent...
Page 341
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e1b2 xoff received - waiting for xon 1. The system firmware is waiting for a virtual terminal to be opened on the hmc. Open a virtual terminal. 2. If a virtual terminal is open, the user might have entered ...
Page 342
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e1d4 create scsi byte device node (st) go to “map 1540: problem isolation procedures” on page 253. E1db create floppy controller (fdc) node go to “map 1540: problem isolation procedures” on page 253. E1dc d...
Page 343
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e1f6 determine boot device sequence go to “map 1542: i/o problem isolation” on page 261. E1f7 no boot image located go to “boot problems” on page 342. E1f8 partition (system firmware) is waiting for a virtu...
Page 344
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e442 validate nvram partitions 1. Check for system firmware updates. 2. Replace the primary i/o book, location: u1.18-p1-h2. 3. Call service support. E443 generate nvram configuration variable dictionary wo...
Page 345
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e50b save i/o hub information 1. Check for system firmware updates. 2. Go to “map 1542: i/o problem isolation” on page 261. E50c copy all of the memory ranges 1. Check for system firmware updates. 2. Go to ...
Page 346
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e524 determine i/o configuration of current i/o hub 1. Check for system firmware updates. 2. Replace the i/o book specified by the location code. 3. Go to “map 1542: i/o problem isolation” on page 261. E525...
Page 347
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e529 enable the control port and driver of the current rio hub 1. Check the rio cable specified by the location code. If the location code specifies an i/o subsystem or its rio interface, check the rio cabl...
Page 348
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e52f end of configuration of the rio hub 1. Check for system firmware updates. 2. Go to “map 1542: i/o problem isolation” on page 261. E530 checking i/o hub ports on current i/o hub 1. Check for system firm...
Page 349
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e535 valid node id detected at other end of the i/o cable 1. Replace the i/o cable specified by the location code. 2. Replace the i/o book that the failing i/o subsystem is attached to, u1.18-p1-hx. 3. Repl...
Page 350
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e53d disable the anynode mode replace the i/o subsytem backplane that the rio cable specified by the location code is attached to. E540 begin initialization of i/o subsystem 1. Check for system firmware upd...
Page 351
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e54a configure the i/o drawer 1. Check the rio cable specified by the location code. If the location code specifies an i/o subsystem or its rio interface, check the rio cables going into and out of the i/o ...
Page 352
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e555 set up the i/o interface chip i/o link 1. Replace the i/o cable specified by the location code. 2. Replace the i/o subsystem backplane that the i/o cable in step 1 is attached to. E556 set up and initi...
Page 353
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e566 enable device arbitration on the i/o interface chip 1. Replace the i/o cable specified by the location code. 2. Replace the i/o subsystem backplane that the i/o cable in step 1 is attached to. E567 set...
Page 354
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e56f end initializing the service processor control chip 1. Check for system firmware updates. 2. Go to “map 1542: i/o problem isolation” on page 261. E570 initialize the pci-isa bridge chip 1. Replace the ...
Page 355
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e584 checking function of current eads 1. Replace the i/o cable specified by the location code. 2. Replace the i/o subsystem backplane that the i/o cable in step 1 is attached to. E585 valid function of cur...
Page 356
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e58d set up eads function registers 1. Replace the i/o cable specified by the location code. 2. Replace the i/o subsystem backplane that the i/o cable in step 1 is attached to. E58e set up eads function reg...
Page 357
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e596 read the eads revision id and class code 1. Replace the rio cable specified by the location code. 2. Replace the i/o subsystem planar to which the rio cable in step 1 is attached. E59e end of walking b...
Page 358
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e5ef end of low-level firmware 1. Replace the i/o drawer subsystem backplane specified by the location code. 2. Power down, then power up the system using the uepo switch. 3. Call service support. E5fe get ...
Page 359
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e707 create system vpd. 1. Check for system firmware updates. 2. Call for support. E708 create rio to pci adapter vpd. Go to “map 1542: i/o problem isolation” on page 261. E709 create vpd via spcn. 1. Check...
Page 360
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e84f initializing rtas/operator panel interface 1. Check for system firmware updates. 2. Call service support. E850 initializing rtas/cache interface 1. Check for system firmware updates. 2. Call service su...
Page 361
Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e872 initializing rtas/error inject interface 1. Check for system firmware updates. 2. Call service support. E873 initializing rtas/error handling interface 1. Check for system firmware updates. 2. Call ser...
Page 362
Boot problems attention: if the system is running partitions from partition standby (lpar), the following procedure addresses the problem in which one partition will not boot while other partitions boot successfully and run the operating system successfully. This procedure also addresses the problem...
Page 363
B. If the intended boot device is not correctly listed in the boot sequence, add it to the boot sequence using the sms menus. If the device can be added to the boot sequence, reboot the partition. If the intended boot device cannot be added to the boot list, ask the customer or system administrator ...
Page 364
B. Check the network settings and flag settings, as detailed in “running standalone diagnostics from a network installation management (nim) server” on page 706. C. Follow the procedure outlined in step 3 on page 343. 5. Go to “map 1542: i/o problem isolation” on page 261. 344 eserver pseries 670 se...
Page 365
Chapter 5. Error code to fru index the error code to fru index lists fault symptoms and possible causes. The most likely cause is listed first. Use this index to help you decide which frus to replace when servicing the system. Attention: if you replace frus or perform an action on an i/o subsystem a...
Page 366
E. Select option 6. Verify that the state changes to currently disabled. Disabling fast system boot automatically enables slow boot. F. Select option 98 to exit the system power control menu. G. Use the hmc to power up the system to the sms menus in a full system partition. 3. When the system has st...
Page 367
If the repair actions for an error code are ineffective, continue to work upward through this group of error codes (which is forward in time from the earliest time stamp to the latest) until either the problem is fixed, you reach the error code that was first reported, or you are at the top of the l...
Page 368
Checkpoints and error codes index the following table is an index to the checkpoints or error codes that you may receive to help diagnose a failure. Locate the code you received, and follow the instructions to determine your next step. 8-digit error code or 4-digit checkpoint what you should do 0000...
Page 369
8-digit error code or 4-digit checkpoint what you should do 4xxx xxxx service processor error codes 1. Is the system powered up? No go to step 2 below. Yes go to step 4 below. 2. Find the error code in the service processor error log and check the value of word 13. Go to step 3 below. 3. Is the valu...
Page 370
8-digit error code or 4-digit checkpoint what you should do 4xxx xxxx (cont.) service processor error codes 7. There might be additional error codes and information in the service processor error log. The system must be powered off to examine the contents of the service processor error log. A. Is th...
Page 371
Operator panel error codes attention: if you replace frus or perform an action on an i/o subsystem and the problem is still not corrected, go to “map 1542: i/o problem isolation” on page 261 unless you were already directed to any map 154x by the error code. Otherwise call support if the action(s) f...
Page 372
Spcn error codes attention: if you replace frus or perform an action on an i/o subsystem and the problem is still not corrected, go to “map 1542: i/o problem isolation” on page 261 unless you were already directed to any map 154x by the error code. Otherwise, call support if the action(s) for an err...
Page 373
Error code description action/ possible failing fru 1011 3114 pci backplane was the primary i/o book at location u1.18-p1-h2 changed prior to the most recent reboot of the system? Yes this error code may be due to down-level system power control network firmware on the new primary i/o book. The syst...
Page 374
Error code description action/ possible failing fru 1011 8408 mcm 0 vpd mismatch 1. Mcm 0 and vpd card, locations: u1.18-p1-c1 and u1.18-p1-h2.3 2. Primary i/o book, location: u1.18-p1-h2 1011 8409 no valid processor vpd cards found on primary i/o book 1. Verify that the processor vpd cards are prop...
Page 375
Error code description action/ possible failing fru 1011 8424 no mcm 2 vpd card or mcm 1. Location: u1.18-p1-h2.4 and u1.18-p1-c4 see note on page 441. 2. Primary i/o book location: u1.18-p1-h2 1011 8425 no mcm 1 vpd card or mcm 1. Location: u1.18-p1-h2.5 and u1.18-p1-c3 see note on page 441. 2. Pri...
Page 376
Error code description action/ possible failing fru 1011 8469 capacitor card fault 1. If no capacitor card is installed in u1.18-p1-v7, install one. The capacitor card is required. 2. If a capacitor card is present in u1.18-p1-v7, reseat it. If the problem is not fixed, replace the capacitor card. 3...
Page 377
Error code description action/ possible failing fru 1011 8751 bpc download failure on bpa b 1. Bpc-b controller, location: u1.35-p2-x4 2. Primary i/o book, location: u1.18-p1-h2 1011 8800 bpc a cable missing 1. Bpc a cable to primary i/o book location: u1.18-p1-h2/q8# 2. Bpc a controller location: u...
Page 378
Error code description action/ possible failing fru 1014 6844 overcurrent or overvoltage problem with 12.0v in first i/o subsystem go to “map 1520: power” on page 144. 1014 6854 overcurrent or overvoltage problem with -12.0v in first i/o subsystem go to “map 1520: power” on page 144. 1014 7017 probl...
Page 379
Error code description action/ possible failing fru 1014 bf06 unable to resolve the chassis vpd in an i/o subsystem the chassis vpd in the i/o subsystem drawer identified by the location code could not be resolved. This may be an indication that more than one fru in the drawer was replaced during a ...
Page 380
Error code description action/ possible failing fru 1014 xx21 first i/o subsystem in primary rack, dca-2 u1.9-v2 1014 xx23 seeprom fault on dca-2 in first i/o subsystem in primary rack u1.9-v2 1014 xx25 first i/o subsystem in primary rack, dca-2, cable fault go to “map 1520: power” on page 144 with ...
Page 381
Error code description action/ possible failing fru 1015 6014 overcurrent or overvoltage problem with 3.3v in second i/o subsystem go to “map 1520: power” on page 144. 1015 6024 overcurrent or overvoltage problem with 5.0v in second i/o subsystem go to “map 1520: power” on page 144. 1015 6034 overcu...
Page 382
Error code description action/ possible failing fru 1015 b814 overcurrent or overvoltage problem with 3.3v in second i/o subsystem go to “map 1520: power” on page 144. 1015 b824 overcurrent or overvoltage problem with 5.0v in second i/o subsystem go to “map 1520: power” on page 144. 1015 b834 overcu...
Page 383
Error code description action/ possible failing fru 1015 xx15 second i/o subsystem in primary rack, dca-1, cable fault go to “map 1520: power” on page 144 with these pairs of location codes: 1. U1.5-v1/q1 and u1.35-p2-x3/q3 2. U1.5-v1/q2 and u1.35-p1-x3/q3 1015 xx17 problem with fan 1 and fan 3 in s...
Page 384
Error code description action/ possible failing fru 1016 1b17 problem with fan 1 in third i/o subsystem in primary rack 1. Dca-1 location: u1.1-v1 2. Fan 1 location: u1.1-f1 1016 1b27 problem with fan 2 in third i/o subsystem in primary rack 1. Dca-2 location: u1.1-v2 2. Fan 2 location: u1.1-f2 1016...
Page 385
Error code description action/ possible failing fru 1016 b014 overcurrent or overvoltage problem with 3.3v in third i/o subsystem go to “map 1520: power” on page 144. 1016 b024 overcurrent or overvoltage problem with 5.0v in third i/o subsystem go to “map 1520: power” on page 144. 1016 b034 overcurr...
Page 386
Error code description action/ possible failing fru 1016 f526 an n+1 boundary (dca or fan) has dropped to n-mode status in the third i/o subsystem, location: u1.1. This is normally an informational message. It should be accompanied by other error codes that more precisely indicate where the failure ...
Page 387
Error code description action/ possible failing fru 1016 xx61 third i/o subsystem in primary rack, dasd backplane 2 fault u1.1-p4 1016 xx63 seeprom fault on dasd backplane 2 in third i/o subsystem in primary rack u1.1-p4 1016 xx71 third i/o subsystem in primary rack, dasd backplane 3 fault u1.1-p5 1...
Page 388
Error code description action/ possible failing fru 1017 7027 problem with fan 4 in fourth i/o subsystem (no ibf installed) in primary rack 1. Dca-2 location: u1.13-v2 2. Fan 4 location: u1.13-f4 1017 7117 problem with fan 1 and fan 3 in fourth i/o subsystem (no ibf installed) in primary rack 1. Dca...
Page 389
Error code description action/ possible failing fru 1017 cdc6 a power short has been detected in the dasd subsystem in an i/o drawer. Go to “map 1520: power” on page 144. 1017 f4x6 hardware configuration does not support n-mode power. Call service support 1017 f516 an n+1 boundary (dca or fan) has d...
Page 390
Error code description action/ possible failing fru 1017 xx25 fourth i/o subsystem in primary rack no ibfs if there is no dca in u1.18-p1-v8, primary rack, no ibfs, go to “map 1520: power” on page 144with these pairs of location codes: 1. U1.13-v2/q1 and u1.35-p2-x3/q8 2. U1.13-v2/q2 and u1.35-p1-x3...
Page 391
Error code description action/ possible failing fru 101a 0876 bpr 3a communications fault go to “map 1523: there is a bulk power regulator (bpr) communications fault” on page 152. 101a 0d06 350 volt bulk failure, bpa-a go to “map 1525: there is a 350 volt bulk failure” on page 154. 101a 1c06 cage ai...
Page 392
Error code description action/ possible failing fru 101a d616 problem with external ups: utility failure 1. Verify the cabling between the ups and the bpcs. 2. Refer to the manufacturer’s documentation for the ups. 3. Call service support. 101a d716 problem with external ups: battery low 1. Verify t...
Page 393
Error code description action/ possible failing fru 101a dc66 informational message about the ibf. Informational message. 101a dc76 informational message about the ibf. Informational message. 101a dd16 external ups: bypass ended (informational message) informational message. If a problem is suspecte...
Page 394
Error code description action/ possible failing fru 101a fe76 bpr 3a communications fault go to “map 1523: there is a bulk power regulator (bpr) communications fault” on page 152. 101a ffx6 cabling error on the bpc or a bpd that is not isolated there is a cabling problem on a bpc or bpd that cannot ...
Page 395
Error code description action/ possible failing fru 101a x415 power cable fault go to “map 1520: power” on page 144 with these location codes: u1.35-p1-x4/q4# to u1.18-x4/q1# 101a x425 power cable fault go to “map 1520: power” on page 144 with these location codes: u1.35-p1-x3/q4# to u1.5-v2/q2# 101...
Page 396
Error code description action/ possible failing fru 101a x925 power cable fault go to “map 1520: power” on page 144 with these location codes: u1.35-p1-x3/q9# to u1.18-p1-v5/q1# 101a x935 power cable fault if there is no dca in u1.18-p1-v8, go to “map 1520: power” on page 144 with these location cod...
Page 397
Error code description action/ possible failing fru 101a xx32 bpc-a to bpd-2 communications fault 1. Bpd-2 location: u1.35-p1-x2 2. Bpc-a location: u1.35-p1-x4 3. Bpe backplane a location: u1.35-p1 101a xx33 seeprom (vpd) fault on bpd-2a u1.35-p1-x2 101a xx41 bpa-a / bpd-3 u1.35-p1-x1 101a xx42 bpc-...
Page 398
Error code description action/ possible failing fru 101a xxb1 bpa-a / epo_sw 1. Replace the uepo switch, location: u1-v1 2. Check the cable from bpc-a to the uepo switch, location u1-v1/q1# 101b 0856 bpr 1b communications fault go to “map 1523: there is a bulk power regulator (bpr) communications fa...
Page 399
Error code description action/ possible failing fru 101b ce16 bpc-bpc communication failure 1. Check the cable between the two bpcs; reseat and look for bent pins. 2. Replace bpc-a, location: u1.35-p1-x4 3. Replace bpc-b, location: u1.35-p2-x4. 101b d216 bpa-bpa communication failure go to “map 1520...
Page 400
Error code description action/ possible failing fru 101b dc16 external ups: battery not low (informational message) informational message. If a problem is suspected: 1. Verify the cabling between the ups and the bpcs. 2. Refer to the manufacturer’s documentation for the ups. 3. Call service support....
Page 401
Error code description action/ possible failing fru 101b fe66 bpr 2b communications fault go to “map 1523: there is a bulk power regulator (bpr) communications fault” on page 152. 101b fe76 bpr 3b communications fault go to “map 1523: there is a bulk power regulator (bpr) communications fault” on pa...
Page 402
Error code description action/ possible failing fru 101b x335 power cable fault go to “map 1520: power” on page 144 with these location codes: u1.35-p2-x2/q3# to u2.5-v1/q2# 101b x415 power cable fault go to “map 1520: power” on page 144 with these location codes: u1.35-p2-x4/q4# to u1.18-x4/q2# 101...
Page 403
Error code description action/ possible failing fru 101b x835 power cable fault if there is no dca in u1.18-p1-v8, go to “map 1520: power” on page 144 with these location codes: u1.35-p2-x3/q8# to u1.13-v2/q1# if there is a 6th dca in u1.18-p1-v8, this error code will not be reported. 101b x925 powe...
Page 404
Error code description action/ possible failing fru 101b xx32 bpc-b to bpd-2 communications fault 1. Bpd-2 location: u1.35-p2-x2 2. Bpc-b location: u1.35-p2-x4 3. Bpe backplane b location: u1.35-p2 101b xx33 seeprom (vpd) fault on bpd-2b u1.35-p2-x2 101b xx41 bpa-b / bpd-3 u1.35-p2-x1 101b xx42 bpc-...
Page 405
Error code description action/ possible failing fru 101b xxb1 bpa-b / epo_sw 1. Replace the uepo switch, location: u1-v1 2. Check the cable from bpc-b to the uepo switch, location u1-v1/q2# 101c 0fb6 mcm 0 running over temperature 1. Verify that the mcm at u1.18-p1-c1 is installed. 2. Verify that th...
Page 406
Error code description action/ possible failing fru 101c 5ax6 a dca fru whose firmware is too down-level to function with the power subsystem has been installed in the cec. For the dca to function, the power subsystem controller must download code to it. (the x indicates which dca has the down-level...
Page 407
Error code description action/ possible failing fru 101c 7eb6 mcm 0 running over temperature 1. Verify that the mcm at u1.18-p1-c1 is installed. 2. Verify that there are no airflow problems with the mcm at u1.18-p1-c1 or its heatsink. 3. Verify that the mcm at u1.18-p1-c1 is installed correctly onto...
Page 408
Error code description action/ possible failing fru 101c b124 overcurrent or overvoltage problem with 1.5v in processor subsystem go to “map 1520: power” on page 144. 101c b134 overcurrent or overvoltage problem with 1.5v in processor subsystem go to “map 1520: power” on page 144. 101c b144 overcurr...
Page 409
Error code description action/ possible failing fru 101c e1d6 mcm 2 running over temperature 1. Verify that the mcm at u1.18-p1-c4 is installed. 2. Verify that there are no airflow problems with the mcm at u1.18-p1-c4 or its heatsink. 3. Verify that the mcm at u1.18-p1-c4 is installed correctly onto...
Page 410
Error code description action/ possible failing fru 101c f536 an n+1 boundary (dca or fan) has dropped to n-mode status in the processor subsystem, location: u1.18 this is normally an informational message. It should be accompanied by other error codes that more precisely indicate where the failure ...
Page 411
Error code description action/ possible failing fru 101c f596 an n+1 boundary (dca or fan) has dropped to n-mode status in the processor subsystem, location: u1.18 this is normally an informational message. It should be accompanied by other error codes that more precisely indicate where the failure ...
Page 412
Error code description action/ possible failing fru 101c xx55 processor subsystem / dca-5 cable fault go to “map 1520: power” on page 144 with these pairs of location codes: 1. U1.18-p1-v6/q1 and u1.35-p1-x3/q10 2. U1.18-p1-v6/q2 and u1.35-p2-x3/q10 101c xx61 processor subsystem / dca-6 (if installe...
Page 413
Error code description action/ possible failing fru 101c xxa3 seeprom (vpd) fault on processor subsystem mda-4 u1.18-x4 101c xxa5 processor subsystem / mda-4 cable fault go to “map 1520: power” on page 144 with these pairs of location codes: 1. U1.18-x4/q1 and u1.35-p1-x4/q4 2. U1.18-x4/q2 and u1.35...
Page 414
Error code description action/ possible failing fru 1021 7027 problem with fan 4 in first i/o subsystem in second rack (i/o subsystem 5) 1. Dca-2 location: u2.1-v2 2. Fan 4 location: u2.1-f4 1021 7117 problem with fan 1 and fan 3 in first i/o subsystem in second rack (i/o subsystem 5) 1. Dca-1 locat...
Page 415
Error code description action/ possible failing fru 1021 cdc6 a power short has been detected in the dasd subsystem in an i/o drawer. Go to “map 1520: power” on page 144. 1021 f4x6 hardware configuration does not support n-mode power. Call service support 1021 f516 an n+1 boundary (dca or fan) has d...
Page 416
Error code description action/ possible failing fru 1021 xx33 seeprom fault on i/o subsystem backplane 1 in first i/o subsystem in secondary rack u2.1-p1 1021 xx41 first i/o subsystem in secondary rack i/o subsystem backplane 2 fault u2.1-p2 1021 xx43 seeprom fault on i/o subsystem backplane 2 in fi...
Page 417
Error code description action/ possible failing fru 1022 6814 overcurrent or overvoltage problem with 3.3v in second i/o subsystem in second rack (i/o subsystem 6) go to “map 1520: power” on page 144. 1022 6824 overcurrent or overvoltage problem with 5.0v in second i/o subsystem in second rack (i/o ...
Page 418
Error code description action/ possible failing fru 1022 b834 overcurrent or overvoltage problem with 2.5v in second i/o subsystem in second rack (i/o subsystem 6) go to “map 1520: power” on page 144. 1022 b844 overcurrent or overvoltage problem with 12.0v in second i/o subsystem in second rack (i/o...
Page 419
Error code description action/ possible failing fru 1022 xx15 second i/o subsystem in second rack (i/o subsystem 6), dca-1, cable fault go to “map 1520: power” on page 144 with these pairs of location codes: 1. U2.5-v1/q1 and u1.35-p2-x2/q3 2. U2.5-v1/q2 and u1.35-p1-x2/q3 1022 xx17 problem with fan...
Page 420
Error code description action/ possible failing fru 1022 xx73 seeprom fault on dasd backplane 3 in second i/o subsystem in secondary rack (i/o subsystem 6) u2.5-p5 1022 xx81 second i/o subsystem in secondary rack (i/o subsystem 6) dasd backplane 4 fault u2.5-p6 1022 xx83 seeprom fault on dasd backpl...
Page 421
Error code description action/ possible failing fru 1023 7017 problem with fan 3 in fourth i/o subsystem (with ibf, moves to second rack) 1. Dca-1 location: u2.9-v1 2. Fan 3 location: u2.9-f3 1023 7027 problem with fan 4 in fourth i/o subsystem (with ibf, moves to second rack) 1. Dca-2 location: u2....
Page 422
Error code description action/ possible failing fru 1023 bf06 unable to resolve the chassis vpd in an i/o subsystem the chassis vpd in the i/o subsystem drawer identified by the location code could not be resolved. This may be an indication that more than one fru in the drawer was replaced during a ...
Page 423
Error code description action/ possible failing fru 1023 xx21 fourth i/o subsystem moves to second rack (with ibf), dca-2 u2.9-v2 1023 xx23 seeprom fault on dca-2 in fourth i/o subsystem (with ibf) in secondary rack u2.9-v2 1023 xx25 fourth i/o subsystem moves to second rack (with ibf), dca-2, cable...
Page 424
Error code description action/ possible failing fru 1024 1c06 loss of airflow in third i/o subsystem in second rack (i/o subsystem 7), location: u2.13 go to “map 1527: an airflow loss has been detected” on page 160. 1024 6014 overcurrent or overvoltage problem with 3.3v in third i/o subsystem in sec...
Page 425
Error code description action/ possible failing fru 1024 7117 problem with fan 1 and fan 3 in third i/o subsystem in second rack (i/o subsystem 7) 1. Dca-1 location: u2.13-v1 2. Fans 1 and 3 location: u2.13-f1 and u2.13-f3 1024 7127 problem with fan 2 and fan 4 in third i/o subsystem in second rack ...
Page 426
Error code description action/ possible failing fru 1024 bf06 unable to resolve the chassis vpd in an i/o subsystem the chassis vpd in the i/o subsystem drawer identified by the location code could not be resolved. This may be an indication that more than one fru in the drawer was replaced during a ...
Page 427
Error code description action/ possible failing fru 1024 xx17 problem with fan 1 and fan 3 in third i/o subsystem in second rack (i/o subsystem 7) 1. Dca-1 location u2.13–v1 2. Fan 1, location u2.13–f1 3. Fan 3, location u2.13–f3 1024 xx21 third i/o subsystem in second rack (i/o subsystem 7), dca-2 ...
Page 428
Error code description action/ possible failing fru 1025 1b17 problem with fan 1 in fourth i/o subsystem in second rack (i/o subsystem 8) 1. Dca-1 location: u2.19-v1 2. Fan 1 location: u2.19-f1 1025 1b27 problem with fan 2 in fourth i/o subsystem in second rack (i/o subsystem 8) 1. Dca-2 location: u...
Page 429
Error code description action/ possible failing fru 1025 7117 problem with fan 1 and fan 3 in fourth i/o subsystem in second rack (i/o subsystem 8) 1. Dca-1 location: u2.19-v1 2. Fans 1 and 3 location: u2.19-f1 and u2.19-f3 1025 7127 problem with fan 2 and fan 4 in fourth i/o subsystem in second rac...
Page 430
Error code description action/ possible failing fru 1025 cda6 a power short has been detected in the dasd subsystem in an i/o drawer. Go to “map 1520: power” on page 144. 1025 cdb6 a power short has been detected in the dasd subsystem in an i/o drawer. Go to “map 1520: power” on page 144. 1025 cdc6 ...
Page 431
Error code description action/ possible failing fru 1025 xx25 fourth i/o subsystem in second rack (i/o subsystem 8), dca-2, cable fault if there is no dca in u1.18-p1-v8, second rack (i/o go to “map 1520: power” on page 144 subsystem 8), dca-2, with these pairs of location codes: 1. U2.19-v2/q1 and ...
Page 432
Error code description action/ possible failing fru spcntob go to “map 1529: there is a bulk power assembly (bpa) communication failure” on page 163. 412 eserver pseries 670 service guide.
Page 433
Firmware/post error codes attention: if you replace frus or perform an action on an i/o subsystem and the problem is still not corrected, go to “map 1542: i/o problem isolation” on page 261 unless you were already directed to any map 154x by the error code. Otherwise call service support if the acti...
Page 434
Error code description action/ possible failing fru 203w 0xyz remote i/o (rio) configuration warning. This code indicates that a rio configuration was detected that does not result in complete loops. The system continues to boot, however performance or recovery capability may be reduced. In some cas...
Page 435
Error code description action/ possible failing fru 20d0 0001 i/o subsystem has changed locations this is an informational message. The i/o subsystem at the location code associated with this messages was found at another location code during a prior boot of the system. If an i/o subsystem has not b...
Page 436
Error code description action/ possible failing fru 20d0 0a04 error initializing interface/ operator panel access 1. Check for system firmware updates. Apply update if available. 2. Contact your next level of support for assistance. 20d0 0a05 error initializing hardware access 1. Check for system fi...
Page 437
Error code description action/ possible failing fru 20d0 0a0f error initializing interface/time-of-day access 1. Check for system firmware updates. Apply update if available. 2. Contact your next level of support for assistance. 20d0 0a10 error initializing interface/cache access 1. Check for system...
Page 438
Error code description action/ possible failing fru 20d0 0999 operating system terminated with error string call service support. A hypervisor dump may be available; see “hypervisor dump retrieval procedure” on page 696. 20d0 9001 subsystem information not found in vpd 1. If the location code starts...
Page 439
Error code description action/ possible failing fru 20d0 9005 subsystem serial number field is empty in vpd 1. If the location code starts with u1.17 or u1.18, the problem is in the system vpd module on the media subsystem operator panel. Replace the operator panel; do not swap the old vpd module on...
Page 440
Error code description action/ possible failing fru 20d1 0003 failed to send boot status in lpar partition 1. Check for system firmware updates. Apply update if available. 2. Contact your next level of support for assistance. 20d1 0004 failed to locate service processor device tree node 1. Check for...
Page 441
Error code description action/ possible failing fru 20d1 000d hypervisor function to get time-of-day failed 1. Check for system firmware updates. Apply update if available. 2. Contact your next level of support for assistance. 20d1 000f hypervisor call to reset phb or to check for drawer existence f...
Page 442
Error code description action/ possible failing fru 20ee 0003 ip parameter requires 3 dots ″.″ enter valid ip parameter. Example: 000.000.000.000 20ee 0004 invalid ip parameter enter valid ip parameter. Example: 000.000.000.000 20ee 0005 invalid ip parameter (>255) enter valid ip parameter. Example:...
Page 443
Error code description action/ possible failing fru 20ee 000c pointer to the operating system found in non-volatile storage. Values normally found in non-volatile storage that point to the location of an operating system were not found. This can happen for two reasons: v either your operating system...
Page 444
Error code description action/ possible failing fru 20ee 0011 unable to execute the root-lpar-vpd vpd method 1. Verify that the system is in lpar mode, and reboot the system. 2. Reflash the system with the latest level of system firmware. 3. Call service support. 20ee 0012 unable to execute the mem-...
Page 445
Error code description action/ possible failing fru 20ee 0022 the boot-device environment variable contained an entry that exceeded 255 characters in length if this error occurs during the installation of aix via a process called nim push, the set_bootlist attribute may not have been set correctly o...
Page 446
Error code description action/ possible failing fru 20ff0021 invalid vpd (id tag length is more than 256 bytes) 1. Replace the part specified by the location code. 2. If no location code is shown with the error code, call service support. 20ff0022 invalid vpd (84/90 tag length is more than 2kb - lar...
Page 447
Error code description action/ possible failing fru 20ff00a0 invalid vpd (getvpd mailbox command failed) 1. Replace the part specified by the location code. 2. If no location code is shown with the error code, call service support. 20ff00b0 invalid vpd (the fg keyword is not found for a fabric card)...
Page 448
Error code description action/ possible failing fru 21a0 0002 scsi dasd: test unit ready failed; sense data available before replacing any system components, refer to the action under error code 21a0 0001. 1. Replace the media (if a removable media device). 2. Replace the scsi device. 21a0 0003 scsi...
Page 449
Error code description action/ possible failing fru 21ed 0003 scsi changer: send diagnostic failed; sense data available before replacing any system components, refer to the action under error code 21a0 0001. Replace the scsi device. 21ed 0004 scsi changer: send diagnostic failed - devofl command be...
Page 450
Error code description action/ possible failing fru 21f0 0004 scsi cd-rom: send diagnostic failed - devofl command before replacing any system components, refer to the action under error code 21a0 0001. Replace the scsi device. 21f2 0001 scsi read/write optical device: test unit ready failed; hardwa...
Page 451
Error code description action/ possible failing fru 25a0 0001 l2 cache controller failure replace the mcm module specified by the location code. 25a1 0001 l2 cache sram failure replace the mcm module specified by the location code. 25a8 0xxx nvram problems errors reported against nvram can be caused...
Page 452
Error code description action/ possible failing fru 25a8 0998 nvramrc script evaluation error - command line execution error execution of a command line within the nvram configuration variable “nvramrc” (script) resulted in a “throw” being executed. This script can be modified by the system firmware...
Page 453
Error code description action/ possible failing fru 2601 0000 boot failed because the rio cables, or the power subsystem cables, are not routed correctly to the i/o subsystems 1. Check both ends of the rio cable specified in the location code that appears with this error code. 2. Determine which i/o...
Page 454
Error code description action/ possible failing fru 2602 0002 invalid pci adapter device id 1. Move adapter to another slot (behind a different pci bus). 2. Check for available firmware updates for adapter. Apply update if available. 3. Run aix diagnostics on adapter. Replace if indicated. 4. Replac...
Page 455
Error code description action/ possible failing fru 2602 0010 pci probe error, bridge in freeze state if the location code identifies a slot or pci adapter: 1. Check for system firmware updates. Apply if update available. 2. Check the cabling to the adapter (in particular, the adapters that have ser...
Page 456
Error code description action/ possible failing fru 2602 0012 pci device run-time error, bridge in freeze state if the location code identifies a slot: 1. Check the cabling to the adapter (in particular, the adapters that have serial ports). Serial ports may require null modems or special cabling co...
Page 457
Error code description action/ possible failing fru 27a0 0001 error obtaining external rio cable ids 1. Check the spcn and rio cabling going to the i/o subsystem specified by the location code. 2. Check for system firmware updates. 3. Replace the i/o subsystem planar specified by the location code. ...
Page 458
Error code description action/ possible failing fru 2b20 0011 processor is manually disabled. Use the service processor menus to re-enable the processor and reboot the system. 2b20 0012 this is an informational code that is generated when the cpu_deallocate command is used to take a processor off-li...
Page 459
Error code description action/ possible failing fru 2b2x 00ee an exception error has been reported on a global processor the type of interrupt that caused the exception is specified by the x as follows: 0: unknown interrupt 1: system reset interrupt (sri) 2. Machine check interrupt (mci) 3. Data sto...
Page 460
Error code description action/ possible failing fru 2dmm mhhh a processor’s timebase enable signal is stuck disabled 1. Replace the primary i/o book, location: u1.18-p1-h2. 2. Hhh indicates the failing processor. Replace the mcm that contains the failing processor according to the following table: v...
Page 461
Service processor error codes attention: follow the procedure defined in “checkpoints and error codes index” on page 348. If you replace frus or perform an action on an i/o subsystem and the problem is still not corrected, go to “map 1542: i/o problem isolation” on page 261 unless you were already d...
Page 462
Error code description action/ possible failing fru 4064 0011 processor subsystem tests detected fault in memory book (slot 1) memory book (slot 1) location: u1.18-p1-m3 4064 0012 processor subsystem tests detected fault in memory book (slot 2) memory book (slot 2) location: u1.18-p1-m7 4064 0013 pr...
Page 463
Error code description action/ possible failing fru 4064 0a03 reboot message (run-time array gard failure) for processor 0 array bit steering, which is a function in the firmware, may be able to correct this problem without replacing hardware. If aix is available on the system, go to map 0235 in the...
Page 464
Error code description action/ possible failing fru 4064 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 465
Error code description action/ possible failing fru 4064 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 466
Error code description action/ possible failing fru 4064 0b03 processor subsystem tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call...
Page 467
Error code description action/ possible failing fru 4064 0b15 processor subsystem tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support...
Page 468
Error code description action/ possible failing fru 4064 0b23 processor subsystem tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support...
Page 469
Error code description action/ possible failing fru 4064 0b32 processor subsystem tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 4064 0...
Page 470
Error code description action/ possible failing fru 4064 0bf1 processor subsystem tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 4064 0bf2 processor subsystem ...
Page 471
Error code description action/ possible failing fru 4064 0bf8 processor subsystem tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 4064 0bf9 processor subsystem tests de...
Page 472
Error code description action/ possible failing fru 4064 0c12 processor subsystem tests detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 4064 0c13 processor subsystem tests detected mismatch between mcm 3 and vpd card plugging error wit...
Page 473
Error code description action/ possible failing fru 4064 0ea0 processor subsystem tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy ...
Page 474
Error code description action/ possible failing fru 4064 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4064 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4064 0ebb attention line 10 stuck fault go to “map...
Page 475
Error code description action/ possible failing fru 4065 0007 display alter tests detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd card ...
Page 476
Error code description action/ possible failing fru 4065 00b3 display alter tests detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: 2u1.18-p1-c1 and u1.18-p1-h2.3 4065 00b4 display alter tests detected mcm 2/vpd problem 1. Check for system firmwa...
Page 477
Error code description action/ possible failing fru 4065 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 478
Error code description action/ possible failing fru 4065 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 479
Error code description action/ possible failing fru 4065 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 480
Error code description action/ possible failing fru 4065 0b03 display alter tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call servi...
Page 481
Error code description action/ possible failing fru 4065 0b15 display alter tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 4065...
Page 482
Error code description action/ possible failing fru 4065 0b23 display alter tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 4065...
Page 483
Error code description action/ possible failing fru 4065 0b32 display alter tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 4065 0b33 di...
Page 484
Error code description action/ possible failing fru 4065 0bf1 display alter tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 4065 0bf2 display alter tests detect...
Page 485
Error code description action/ possible failing fru 4065 0bf8 display alter tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 4065 0bf9 display alter tests detected fault...
Page 486
Error code description action/ possible failing fru 4065 0c12 display alter tests detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 4065 0c13 display alter tests detected mismatch between mcm 3 and vpd card plugging error with fru kit lo...
Page 487
Error code description action/ possible failing fru 4065 0ea0 display alter tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with a...
Page 488
Error code description action/ possible failing fru 4065 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4065 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4065 0ebb attention line 10 stuck fault go to “map...
Page 489
Error code description action/ possible failing fru 4066 0007 scan interface basic assurance tests detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the fai...
Page 490
Error code description action/ possible failing fru 4066 00b3 mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 4066 00b4 mcm 2/vpd problem 1. Check for system firmware updates. 2. Mcm module 2 and vpd card location: u1.18-p1...
Page 491
Error code description action/ possible failing fru 4066 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 492
Error code description action/ possible failing fru 4066 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 493
Error code description action/ possible failing fru 4066 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 494
Error code description action/ possible failing fru 4066 0b03 scan interface basic assurance tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1...
Page 495
Error code description action/ possible failing fru 4066 0b15 scan interface basic assurance tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call serv...
Page 496
Error code description action/ possible failing fru 4066 0b23 scan interface basic assurance tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call serv...
Page 497
Error code description action/ possible failing fru 4066 0b32 scan interface basic assurance tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service supp...
Page 498
Error code description action/ possible failing fru 4066 0bf1 scan interface basic assurance tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 4066 0bf2 scan inte...
Page 499
Error code description action/ possible failing fru 4066 0bf8 scan interface basic assurance tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 4066 0bf9 scan interface ba...
Page 500
Error code description action/ possible failing fru 4066 0c12 mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 4066 0c13 mismatch between mcm 3 and vpd card plugging error with fru kit location: u1.18-p1-c2 and u1.18-p1-h2.6 4066 0ca5 scan inter...
Page 501
Error code description action/ possible failing fru 4066 0ea0 scan interface basic assurance tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or...
Page 502
Error code description action/ possible failing fru 4066 0eb8 attention line 7 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4066 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4066 0eba attention line 9 stuck fault go to “map ...
Page 503
Error code description action/ possible failing fru 4067 0006 bus tests detected fault in mcm module 3 mcm module 3 and vpd card location: u1.18-p1-c2 and u1.18-p1-h2.6 4067 0007 bus tests detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a...
Page 504
Error code description action/ possible failing fru 4067 00b3 bus tests detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 4067 00b4 bus tests detected mcm 2/vpd problem 1. Check for system firmware updates. 2. Mcm mo...
Page 505
Error code description action/ possible failing fru 4067 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 506
Error code description action/ possible failing fru 4067 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 507
Error code description action/ possible failing fru 4067 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 508
Error code description action/ possible failing fru 4067 0b03 bus tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call service support...
Page 509
Error code description action/ possible failing fru 4067 0b15 bus tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 4067 0b16 bus ...
Page 510
Error code description action/ possible failing fru 4067 0b23 bus tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 4067 0b24 bus ...
Page 511
Error code description action/ possible failing fru 4067 0b32 bus tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 4067 0b33 bus tests de...
Page 512
Error code description action/ possible failing fru 4067 0bf1 bus tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 4067 0bf2 bus tests detected fault in i/o hub ...
Page 513
Error code description action/ possible failing fru 4067 0bf8 bus tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 4067 0bf9 bus tests detected fault in i/o hub chip 9 (...
Page 514
Error code description action/ possible failing fru 4067 0c12 bus tests detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 4067 0c13 bus tests detected mismatch between mcm 3 and vpd card plugging error with fru kit location: u1.18-p1-c2 ...
Page 515
Error code description action/ possible failing fru 4067 0ea0 bus tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with a timestamp...
Page 516
Error code description action/ possible failing fru 4067 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4067 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4067 0ebb attention line 10 stuck fault go to “map...
Page 517
Error code description action/ possible failing fru 4068 0007 other bus tests detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd card as ″...
Page 518
Error code description action/ possible failing fru 4068 00b3 other bus tests detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 4068 00b4 other bus tests detected mcm 2/vpd problem 1. Check for system firmware update...
Page 519
Error code description action/ possible failing fru 4068 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 520
Error code description action/ possible failing fru 4068 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 521
Error code description action/ possible failing fru 4068 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 522
Error code description action/ possible failing fru 4068 0b03 other bus tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call service s...
Page 523
Error code description action/ possible failing fru 4068 0b15 other bus tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 4068 0b1...
Page 524
Error code description action/ possible failing fru 4068 0b23 other bus tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 4068 0b2...
Page 525
Error code description action/ possible failing fru 4068 0b32 other bus tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 4068 0b33 other ...
Page 526
Error code description action/ possible failing fru 4068 0bf1 other bus tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 4068 0bf2 other bus tests detected fault...
Page 527
Error code description action/ possible failing fru 4068 0bf8 other bus tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 4068 0bf9 other bus tests detected fault in i/o ...
Page 528
Error code description action/ possible failing fru 4068 0c12 other bus tests detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 4068 0c13 other bus tests detected mismatch between mcm 3 and vpd card plugging error with fru kit location: ...
Page 529
Error code description action/ possible failing fru 4068 0ea0 other bus tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with a tim...
Page 530
Error code description action/ possible failing fru 4068 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4068 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4068 0ebb attention line 10 stuck fault go to “map...
Page 531
Error code description action/ possible failing fru 4069 0007 memory tests detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd card as ″new...
Page 532
Error code description action/ possible failing fru 4069 00b3 memory tests detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 4069 00b4 memory tests detected mcm 2/vpd problem 1. Check for system firmware updates. 2. ...
Page 533
Error code description action/ possible failing fru 4069 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 534
Error code description action/ possible failing fru 4069 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 535
Error code description action/ possible failing fru 4069 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 536
Error code description action/ possible failing fru 4069 0b03 memory tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call service supp...
Page 537
Error code description action/ possible failing fru 4069 0b15 memory tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 4069 0b16 m...
Page 538
Error code description action/ possible failing fru 4069 0b23 memory tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 4069 0b24 m...
Page 539
Error code description action/ possible failing fru 4069 0b32 memory tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 4069 0b33 memory te...
Page 540
Error code description action/ possible failing fru 4069 0bf1 memory tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 4069 0bf2 memory tests detected fault in i/...
Page 541
Error code description action/ possible failing fru 4069 0bf8 memory tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 4069 0bf9 memory tests detected fault in i/o hub ch...
Page 542
Error code description action/ possible failing fru 4069 0c12 memory tests detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 4069 0c13 memory tests detected mismatch between mcm 3 and vpd card plugging error with fru kit location: u1.18-...
Page 543
Error code description action/ possible failing fru 4069 0ea0 memory tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with a timest...
Page 544
Error code description action/ possible failing fru 4069 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4069 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 4069 0ebb attention line 10 stuck fault go to “map...
Page 545
Error code description action/ possible failing fru 406a 0007 self tests detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd card as ″new d...
Page 546
Error code description action/ possible failing fru 406a 00b3 self tests detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 406a 00b4 self tests detected mcm 2/vpd problem 1. Check for system firmware updates. 2. Mcm ...
Page 547
Error code description action/ possible failing fru 406a 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 548
Error code description action/ possible failing fru 406a 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 549
Error code description action/ possible failing fru 406a 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 550
Error code description action/ possible failing fru 406a 0b03 self-tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call service suppor...
Page 551
Error code description action/ possible failing fru 406a 0b15 self-tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 406a 0b16 sel...
Page 552
Error code description action/ possible failing fru 406a 0b23 self-tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 406a 0b24 sel...
Page 553
Error code description action/ possible failing fru 406a 0b32 self-tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 406a 0b33 self-tests ...
Page 554
Error code description action/ possible failing fru 406a 0bf1 self-tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 406a 0bf2 self-tests detected fault in i/o hu...
Page 555
Error code description action/ possible failing fru 406a 0bf8 self-tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 406a 0bf9 self-tests detected fault in i/o hub chip 9...
Page 556
Error code description action/ possible failing fru 406a 0c12 self-tests detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 406a 0c13 self-tests detected mismatch between mcm 3 and vpd card plugging error with fru kit location: u1.18-p1-c...
Page 557
Error code description action/ possible failing fru 406a 0ea0 self-tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with a timestam...
Page 558
Error code description action/ possible failing fru 406a 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406a 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406a 0ebb attention line 10 stuck fault go to “map...
Page 559
Error code description action/ possible failing fru 406b 0007 wire tests detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd card as ″new d...
Page 560
Error code description action/ possible failing fru 406b 00b3 wire tests detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 406b 00b4 wire tests detected mcm 2/vpd problem 1. Check for system firmware updates. 2. Mcm ...
Page 561
Error code description action/ possible failing fru 406b 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 562
Error code description action/ possible failing fru 406b 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 563
Error code description action/ possible failing fru 406b 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 564
Error code description action/ possible failing fru 406b 0b03 wire tests detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call service suppor...
Page 565
Error code description action/ possible failing fru 406b 0b15 wire tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 406b 0b16 wir...
Page 566
Error code description action/ possible failing fru 406b 0b23 wire tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 406b 0b24 wir...
Page 567
Error code description action/ possible failing fru 406b 0b32 wire tests detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 406b 0b33 wire tests ...
Page 568
Error code description action/ possible failing fru 406b 0bf1 wire tests detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 406b 0bf2 wire tests detected fault in i/o hu...
Page 569
Error code description action/ possible failing fru 406b 0bf8 wire tests detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 406b 0bf9 wire tests detected fault in i/o hub chip 9...
Page 570
Error code description action/ possible failing fru 406b 0c12 wire tests detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 406b 0c13 wire tests detected mismatch between mcm 3 and vpd card plugging error with fru kit location: u1.18-p1-c...
Page 571
Error code description action/ possible failing fru 406b 0ea0 wire tests detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with a timestam...
Page 572
Error code description action/ possible failing fru 406b 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406b 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406b 0ebb attention line 10 stuck fault go to “map...
Page 573
Error code description action/ possible failing fru 406c 0007 ipl detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd card as ″new defectiv...
Page 574
Error code description action/ possible failing fru 406c 00b3 ipl detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 406c 00b4 ipl detected mcm 2/vpd problem 1. Check for system firmware updates. 2. Mcm module 2 and v...
Page 575
Error code description action/ possible failing fru 406c 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 576
Error code description action/ possible failing fru 406c 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 577
Error code description action/ possible failing fru 406c 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 578
Error code description action/ possible failing fru 406c 0b03 ipl detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call service support. 406c...
Page 579
Error code description action/ possible failing fru 406c 0b15 ipl detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 406c 0b16 ipl detect...
Page 580
Error code description action/ possible failing fru 406c 0b23 ipl detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 406c 0b24 ipl detect...
Page 581
Error code description action/ possible failing fru 406c 0b31 ipl detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 406c 0b32 ipl detected fault...
Page 582
Error code description action/ possible failing fru 406c 0bf0 ipl detected fault in i/o hub chip 0 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q1 b. U1.18-p1-h2/q2 2. Replace the primary i/o book, location: u1.18-p1-h2 406c 0bf1 ipl detected fault in i/o hub chip 1 (port...
Page 583
Error code description action/ possible failing fru 406c 0bf7 ipl detected fault in i/o hub chip 7 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h4/q7 b. U1.18-p1-h4/q8 2. Replace the rio book, location: u1.18-p1-h4 406c 0bf8 ipl detected fault in i/o hub chip 8 (port x) 1. C...
Page 584
Error code description action/ possible failing fru 406c 0c0a ipl detected fault in all i/o books go to “map 1547: i/o book problem isolation” on page 288. 406c 0c10 ipl detected mismatch between mcm 0 and vpd card plugging error with fru kit location: u1.18-p1-c1 and u1.18-p1-h2.3 406c 0c11 ipl det...
Page 585
Error code description action/ possible failing fru 406c 0d0f ipl detected fault in l3 cache module 15 l3 cache module 15 and l3 vpd card location: u1.18-p1-c13 and u1.18-p1-h2.1 406c 0ea0 ipl detected fault in mops service processor code 1. Access the service processor error log. Find the error log...
Page 586
Error code description action/ possible failing fru 406c 0eb8 attention line 7 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406c 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406c 0eba attention line 9 stuck fault go to “map ...
Page 587
Error code description action/ possible failing fru 406d 0007 attention handler detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd card as...
Page 588
Error code description action/ possible failing fru 406d 00b3 attention handler detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 406d 00b4 attention handler detected mcm 2/vpd problem 1. Check for system firmware up...
Page 589
Error code description action/ possible failing fru 406d 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 590
Error code description action/ possible failing fru 406d 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 591
Error code description action/ possible failing fru 406d 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 592
Error code description action/ possible failing fru 406d 0b03 attention handler detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call service...
Page 593
Error code description action/ possible failing fru 406d 0b15 attention handler detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 406d 0...
Page 594
Error code description action/ possible failing fru 406d 0b23 attention handler detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 406d 0...
Page 595
Error code description action/ possible failing fru 406d 0b32 attention handler detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 406d 0b33 atte...
Page 596
Error code description action/ possible failing fru 406d 0bf1 attention handler detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 406d 0bf2 attention handler detected f...
Page 597
Error code description action/ possible failing fru 406d 0bf8 attention handler detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 406d 0bf9 attention handler detected fault in ...
Page 598
Error code description action/ possible failing fru 406d 0c12 attention handler detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 406d 0c13 attention handler detected mismatch between mcm 3 and vpd card plugging error with fru kit locati...
Page 599
Error code description action/ possible failing fru 406d 0ea0 attention handler detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with a t...
Page 600
Error code description action/ possible failing fru 406d 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406d 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406d 0ebb attention line 10 stuck fault go to “map...
Page 601
Error code description action/ possible failing fru 406e 0007 scan control routines detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3 vpd car...
Page 602
Error code description action/ possible failing fru 406e 00b3 scan control routines detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 406e 00b4 scan control routines detected mcm 2/vpd problem 1. Check for system fir...
Page 603
Error code description action/ possible failing fru 406e 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 604
Error code description action/ possible failing fru 406e 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 605
Error code description action/ possible failing fru 406e 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 606
Error code description action/ possible failing fru 406e 0b03 scan control routines detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. Call ser...
Page 607
Error code description action/ possible failing fru 406e 0b15 scan control routines detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service support. 40...
Page 608
Error code description action/ possible failing fru 406e 0b23 scan control routines detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service support. 40...
Page 609
Error code description action/ possible failing fru 406e 0b32 scan control routines detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 406e 0b33 ...
Page 610
Error code description action/ possible failing fru 406e 0bf1 scan control routines detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 406e 0bf2 scan control routines de...
Page 611
Error code description action/ possible failing fru 406e 0bf8 scan control routines detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 406e 0bf9 scan control routines detected f...
Page 612
Error code description action/ possible failing fru 406e 0c12 scan control routines detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 406e 0c13 scan control routines detected mismatch between mcm 3 and vpd card plugging error with fru ki...
Page 613
Error code description action/ possible failing fru 406e 0ea0 scan control routines detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x yyyy with...
Page 614
Error code description action/ possible failing fru 406e 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406e 0eba attention line 9 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406e 0ebb attention line 10 stuck fault go to “map...
Page 615
Error code description action/ possible failing fru 406f 0007 error code generation/logging detected fault in l3 vpd card 1. L3 vpd card location: u1.18-p1-h2.1 (order the l3 cache module fru to obtain a new l3 vpd card. Return the l3 cache module that was included in the fru kit, and the failing l3...
Page 616
Error code description action/ possible failing fru 406f 00b3 error code generation/logging detected mcm 0/vpd problem 1. Check for system firmware updates. 2. Mcm module 0 and vpd card location: u1.18-p1-c1 and u1.18-p1-h2.3 406f 00b4 error code generation/logging detected mcm 2/vpd problem 1. Chec...
Page 617
Error code description action/ possible failing fru 406f 0a04 reboot message (run-time array gard failure) for processor 2 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 618
Error code description action/ possible failing fru 406f 0a05 reboot message (run-time array gard failure) for processor 1 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 619
Error code description action/ possible failing fru 406f 0a06 reboot message (run-time array gard failure) for processor 3 reboot the system in slow mode. Run diagnostics, then go to map 0235 in the .Array bit steering, which is a function in the firmware, may be able to correct this problem without...
Page 620
Error code description action/ possible failing fru 406f 0b03 error code generation/logging detected fault in i/o book (slot 0 rio port 3) 1. Check for system firmware updates. 2. Check the i/o cabling between the primary i/o book and the i/o subsystems. 3. Primary i/o book location: u1.18-p1-h2 4. ...
Page 621
Error code description action/ possible failing fru 406f 0b15 error code generation/logging detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h1 4. Call service sup...
Page 622
Error code description action/ possible failing fru 406f 0b23 error code generation/logging detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the secondary i/o book and the i/o subsystems. 3. Secondary i/o book location: u1.18-p1-h3 4. Call service sup...
Page 623
Error code description action/ possible failing fru 406f 0b32 error code generation/logging detected fault in i/o book 1. Check for system firmware updates. 2. Check the i/o cabling between the third i/o book and the i/o subsystems. 3. Third i/o book location: u1.18-p1-h4 4. Call service support. 40...
Page 624
Error code description action/ possible failing fru 406f 0bf1 error code generation/logging detected fault in i/o hub chip 1 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h2/q3 b. U1.18-p1-h2/q4 2. Replace the primary i/o book, location: u1.18-p1-h2 406f 0bf2 error code gener...
Page 625
Error code description action/ possible failing fru 406f 0bf8 error code generation/logging detected fault in i/o hub chip 8 (port x) 1. Check the cabling on the following rio ports: a. U1.18-p1-h1/q7 b. U1.18-p1-h1/q8 2. Replace the rio book, location: u1.18-p1-h1 406f 0bf9 error code generation/lo...
Page 626
Error code description action/ possible failing fru 406f 0c12 error code generation/logging detected mismatch between mcm 1 and vpd card plugging error with fru kit location: u1.18-p1-c3 and u1.18-p1-h2.5 406f 0c13 error code generation/logging detected mismatch between mcm 3 and vpd card plugging e...
Page 627
Error code description action/ possible failing fru 406f 0ea0 error code generation/logging detected fault in mops service processor code 1. Access the service processor error log. Find the error log entry for the 406x 0ea0 error. Look for a hardware error of the form 450x yyyy, 460x yyyy, or 4b2x y...
Page 628
Error code description action/ possible failing fru 406f 0eb8 attention line 7 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406f 0eb9 attention line 8 stuck fault go to “map 1540: problem isolation procedures” on page 253. 406f 0eba attention line 9 stuck fault go to “map ...
Page 629
Error code description action/ possible failing fru 4503 302a this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 630
Error code description action/ possible failing fru 4503 302c this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 631
Error code description action/ possible failing fru 4503 305a this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 632
Error code description action/ possible failing fru 4503 305c this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 633
Error code description action/ possible failing fru 4503 305e this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 634
Error code description action/ possible failing fru 4503 307a this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 635
Error code description action/ possible failing fru 4503 307c this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 636
Error code description action/ possible failing fru 4503 307e this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 637
Error code description action/ possible failing fru 4503 308b this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 638
Error code description action/ possible failing fru 4503 308d this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 639
Error code description action/ possible failing fru 4503 30bd this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 640
Error code description action/ possible failing fru 4503 30c1 this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 641
Error code description action/ possible failing fru 4503 30c6 this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 642
Error code description action/ possible failing fru 4503 30ca this error code indicates that the memory repeat gard function has deconfigured or partially deconfigured a memory book. Do the following: 1. Go to the memory configuration/deconfiguration menu, which is under the system information menu ...
Page 643
Error code description action/ possible failing fru 4504 25e8 fault in l3 vpd card used with 1.5 ghz and 1.7 ghz mcms go to “map 1548: memory and processor problem isolation” on page 290. 4504 25f1 memory subsystem and processor subsystem tests detected fault in l3 vpd card used with 1.3 ghz mcm go ...
Page 644
Error code description action/ possible failing fru 4504 307d memory subsystem and processor subsystem tests detected fault in 16 gb inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 4504 307e memory subsystem and processor subsystem tests detected fault in 16 gb inn...
Page 645
Error code description action/ possible failing fru 4505 25d9 memory subsystem and display alter tests detected fault in l3 vpd card used with 1.1 ghz mcm and 1.3 ghz mcm go to “map 1548: memory and processor problem isolation” on page 290. 4505 25e7 fault in l3 vpd card used with 1.5 ghz and 1.7 gh...
Page 646
Error code description action/ possible failing fru 4505 307c memory subsystem and processor subsystem tests detected fault in 16 gb inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 4505 307d memory subsystem and processor subsystem tests detected fault in 16 gb inn...
Page 647
Error code description action/ possible failing fru 4506 25f9 fault in l3 vpd card used with 1.5 ghz and 1.7 ghz mcms go to “map 1548: memory and processor problem isolation” on page 290. 4506 269a fault in l3 vpd card used with 1.5 ghz and 1.7 ghz mcms go to “map 1548: memory and processor problem ...
Page 648
Error code description action/ possible failing fru 4506 307e memory subsystem and processor subsystem tests detected fault in 16 gb inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 4506 308a memory subsystem and processor subsystem tests detected fault in 4 gb oute...
Page 649
Error code description action/ possible failing fru 4507 302a memory subsystem and bus tests detected fault in 8 gb memory book (inner) go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4507 302b memory subsystem and bus tests detected fault in 8 gb memory ...
Page 650
Error code description action/ possible failing fru 4507 30bd memory subsystem and processor subsystem tests detected fault in 8 gb or 16 gb cuod inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 4507 30c3 memory subsystem and processor subsystem tests detected fault...
Page 651
Error code description action/ possible failing fru 4508 305a memory subsystem and processor subsystem tests detected fault in 8 gb memory book (inner) go to “map 1544: inner l3 module problem isolation” on page 282. 4508 305b memory subsystem and processor subsystem tests detected fault in 8 gb mem...
Page 652
Error code description action/ possible failing fru 4509 248b memory subsystem and memory tests detected fault in operator panel operator panel location: u1.17-l1 4509 25c0 memory subsystem and memory tests detected fault in system backplane system backplane location: u1.18-p1 4509 25c1 memory subsy...
Page 653
Error code description action/ possible failing fru 4509 307a memory subsystem and processor subsystem tests detected fault in 4 gb inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 4509 307b memory subsystem and processor subsystem tests detected fault in 8 gb inner...
Page 654
Error code description action/ possible failing fru 450a 25f1 memory subsystem and self-tests detected fault in l3 vpd card used with 1.3 ghz mcm go to “map 1548: memory and processor problem isolation” on page 290. 450a 25f9 fault in l3 vpd card used with 1.5 ghz and 1.7 ghz mcms go to “map 1548: m...
Page 655
Error code description action/ possible failing fru 450a 308a memory subsystem and processor subsystem tests detected fault in 4 gb outer memory book go to “map 1545: outer l3 module problem isolation” on page 284. 450a 308b memory subsystem and processor subsystem tests detected fault in 4 gb outer...
Page 656
Error code description action/ possible failing fru 450b 302b memory subsystem and wire tests detected fault in 8 gb memory book (outer) go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 450b 302c memory subsystem and wire tests detected fault in 32 gb memo...
Page 657
Error code description action/ possible failing fru 450b 30c3 memory subsystem and processor subsystem tests detected fault in 32 gb or 64 gb cuod inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 450b 30c6 memory subsystem and processor subsystem tests detected faul...
Page 658
Error code description action/ possible failing fru 450c 305b memory subsystem and processor subsystem tests detected fault in 8 gb memory book (outer) go to “map 1545: outer l3 module problem isolation” on page 284. 450c 305c memory subsystem and ipl detected fault in 4 gb inner memory book go to “...
Page 659
Error code description action/ possible failing fru 450d 25c0 memory subsystem and attention handler detected fault in system backplane system backplane location: u1.18-p1 450d 25c1 memory subsystem and attention handler detected fault in 1.0 ghz clock card clock card location: u1.18-p1-x5 450d 25d9...
Page 660
Error code description action/ possible failing fru 450d 307a memory subsystem and processor subsystem tests detected fault in 4 gb inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 450d 307b memory subsystem and processor subsystem tests detected fault in 8 gb inner...
Page 661
Error code description action/ possible failing fru 450e 25f1 memory subsystem and scan control routines detected fault in l3 vpd card used with 1.3 ghz mcm go to “map 1548: memory and processor problem isolation” on page 290. 450e 25f9 fault in l3 vpd card used with 1.5 ghz and 1.7 ghz mcms go to “...
Page 662
Error code description action/ possible failing fru 450e 307e memory subsystem and processor subsystem tests detected fault in 16 gb inner memory book go to “map 1544: inner l3 module problem isolation” on page 282. 450e 308a memory subsystem and processor subsystem tests detected fault in 4 gb oute...
Page 663
Error code description action/ possible failing fru 450f 28b0 memory subsystem and error code generation/logging detected fault in i/o subsystem pci backplane i/o subsystem pci backplane at location specified in error code 450f 28b1 memory subsystem and error code generation/logging detected fault i...
Page 664
Error code description action/ possible failing fru 450f 308a memory subsystem and processor subsystem tests detected fault in 4 gb outer memory book go to “map 1545: outer l3 module problem isolation” on page 284. 450f 308b memory subsystem and processor subsystem tests detected fault in 4 gb outer...
Page 665
Error code description action/ possible failing fru 4604 2806 i/o subsystem and processor subsystem tests detected fault in i/o book 1, 3, or 4 1. If word 13 is cff1 xxxx, a configuration problem exists. Ensure that the number of mcms is consistent with the number of i/o books. 2. Replace i/o book 1...
Page 666
Error code description action/ possible failing fru 4605 2738 i/o subsystem and display alter tests detected fault in i/o book 1, 3, or 4 1. If word 13 is cff1 xxxx, a configuration problem exists. Ensure that the number of mcms is consistent with the number of i/o books. 2. Replace i/o book 1, 3, o...
Page 667
Error code description action/ possible failing fru 4605 527c cuod capacity card fault 1. Verify that the system firmware is rh021114 or later. Cuod is not supported by the earlier firmware levels. 2. Replace the cuod capacity card, location: u1.18-p1-h2.2, then ask the customer to reenter the cuod ...
Page 668
Error code description action/ possible failing fru 4606 525e cuod capacity card fault 1. Verify that the system firmware is rh021114 or later. Cuod is not supported by the earlier firmware levels. 2. Replace the cuod capacity card, location: u1.18-p1-h2.2, then ask the customer to reenter the cuod ...
Page 669
Error code description action/ possible failing fru 4607 2806 i/o subsystem and processor subsystem tests detected fault in i/o book 1, 3, or 4 1. If word 13 is cff1 xxxx, a configuration problem exists. Ensure that the number of mcms is consistent with the number of i/o books. 2. Replace i/o book 1...
Page 670
Error code description action/ possible failing fru 4608 273c i/o subsystem and other bus tests detected fault in primary i/o book - slot 0 primary i/o book - slot 0 location: u1.18-p1-h2 4608 273d i/o subsystem and processor subsystem tests detected fault in primary i/o book - slot 0 primary i/o bo...
Page 671
Error code description action/ possible failing fru 4609 25c0 i/o subsystem and memory tests detected fault in system backplane system backplane location: u1.18-p1 4609 25c1 i/o subsystem and memory tests detected fault in 1.0 ghz clock card clock card location: u1.18-p1-x5 4609 2738 i/o subsystem a...
Page 672
Error code description action/ possible failing fru 4609 527a cuod capacity card fault 1. Verify that the system firmware is rh021114 or later. Cuod is not supported by the earlier firmware levels. 2. Replace the cuod capacity card, location: u1.18-p1-h2.2, then ask the customer to reenter the cuod ...
Page 673
Error code description action/ possible failing fru 460a 525e cuod capacity card fault 1. Verify that the system firmware is rh021114 or later. Cuod is not supported by the earlier firmware levels. 2. Replace the cuod capacity card, location: u1.18-p1-h2.2, then ask the customer to reenter the cuod ...
Page 674
Error code description action/ possible failing fru 460b 2806 i/o subsystem and processor subsystem tests detected fault in i/o book 1, 3, or 4 1. If word 13 is cff1 xxxx, a configuration problem exists. Ensure that the number of mcms is consistent with the number of i/o books. 2. Replace i/o book 1...
Page 675
Error code description action/ possible failing fru 460c 273c i/o subsystem and ipl detected fault in primary i/o book - slot 0 primary i/o book - slot 0 location: u1.18-p1-h2 460c 273d i/o subsystem and processor subsystem tests detected fault in primary i/o book - slot 0 primary i/o book - slot 0 ...
Page 676
Error code description action/ possible failing fru 460d 25c0 i/o subsystem and attention handler detected fault in system backplane system backplane location: u1.18-p1 460d 25c1 i/o subsystem and attention handler detected fault in 1.0 ghz clock card clock card location: u1.18-p1-x5 460d 2738 i/o s...
Page 677
Error code description action/ possible failing fru 460d 527a cuod capacity card fault 1. Verify that the system firmware is rh021114 or later. Cuod is not supported by the earlier firmware levels. 2. Replace the cuod capacity card, location: u1.18-p1-h2.2, then ask the customer to reenter the cuod ...
Page 678
Error code description action/ possible failing fru 460e 525e cuod capacity card fault 1. Verify that the system firmware is rh021114 or later. Cuod is not supported by the earlier firmware levels. 2. Replace the cuod capacity card, location: u1.18-p1-h2.2, then ask the customer to reenter the cuod ...
Page 679
Error code description action/ possible failing fru 460f 2776 i/o subsystem and processor subsystem tests detected fault in i/o book 1, 3, or 4 1. If word 13 is cff1 xxxx, a configuration problem exists. Ensure that the number of mcms is consistent with the number of i/o books. 2. Replace i/o book 1...
Page 680
Error code description action/ possible failing fru 4b23 258a the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, which is under the system information menu in the service processor menus. Look at the status of...
Page 681
Error code description action/ possible failing fru 4b23 25c8 the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, which is under the system information menu in the service processor menus. Look at the status of...
Page 682
Error code description action/ possible failing fru 4b23 25d3 the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, which is under the system information menu in the service processor menus. Look at the status of...
Page 683
Error code description action/ possible failing fru 4b23 25d7 the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, which is under the system information menu in the service processor menus. Look at the status of...
Page 684
Error code description action/ possible failing fru 4b23 25e5 the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, which is under the system information menu in the service processor menus. Look at the status of...
Page 685
Error code description action/ possible failing fru 4b23 526b the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, which is under the system information menu in the service processor menus. Look at the status of...
Page 686
Error code description action/ possible failing fru 4b23 526d the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, which is under the system information menu in the service processor menus. Look at the status of...
Page 687
Error code description action/ possible failing fru 4b24 25c7 processor subsystem detected fault in 4-way processor mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b24 25c8 processor subsystem detected fault in 4-way processor mcm go to “map 1540: pr...
Page 688
Error code description action/ possible failing fru 4b25 25c1 processor subsystem and display alter tests detected fault in 1.0 ghz clock card clock card location: u1.18-p1-x5 4b25 25c7 processor subsystem and display alter tests detected fault in 4-way processor mcm go to “map 1540: problem isolati...
Page 689
Error code description action/ possible failing fru 4b26 258a processor subsystem detected fault in 4-way processor mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b26 25c0 processor subsystem and scan interface basic assurance tests detected fault i...
Page 690
Error code description action/ possible failing fru 4b26 526d fault detected in 4-way or 8-way cuod mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b26 526e fault detected in 4-way or 8-way cuod mcm go to “map 1540: problem isolation procedures” on p...
Page 691
Error code description action/ possible failing fru 4b27 526c fault detected in 4-way or 8-way cuod mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b27 526d fault detected in 4-way or 8-way cuod mcm go to “map 1540: problem isolation procedures” on p...
Page 692
Error code description action/ possible failing fru 4b28 526b fault detected in 4-way or 8-way cuod mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b28 526c fault detected in 4-way or 8-way cuod mcm go to “map 1540: problem isolation procedures” on p...
Page 693
Error code description action/ possible failing fru 4b29 28b1 processor subsystem and memory test detected fault in i/o subsystem dasd backplane i/o subsystem dasd backplane at location specified in error code 4b29 526b fault detected in 4-way or 8-way cuod mcm go to “map 1540: problem isolation pro...
Page 694
Error code description action/ possible failing fru 4b2a 25e9 processor subsystem detected fault in 8-way processor mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b2a 28b0 processor subsystem and self test detected fault in i/o subsystem pci backpla...
Page 695
Error code description action/ possible failing fru 4b2b 25e5 processor subsystem detected fault in 4-way processor mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b2b 25e9 processor subsystem detected fault in 8-way processor mcm go to “map 1540: pr...
Page 696
Error code description action/ possible failing fru 4b2c 25d8 fault in 4-way processor mcm detected go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b2c 25e5 processor subsystem detected fault in 4-way processor mcm go to “map 1540: problem isolation proc...
Page 697
Error code description action/ possible failing fru 4b2d 25d7 fault in 4-way processor mcm detected go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b2d 25d8 fault in 4-way processor mcm detected go to “map 1540: problem isolation procedures” on page 253 ...
Page 698
Error code description action/ possible failing fru 4b2e 25d5 processor subsystem and scan control routines detected fault in 8-way processor mcm with vpd card (8-, 16-, or 24-way) go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b2e 25d7 fault in 4-way p...
Page 699
Error code description action/ possible failing fru 4b2f 25cf processor subsystem detected fault in 8-way processor mcm go to “map 1540: problem isolation procedures” on page 253 to isolate the failing component. 4b2f 25d3 processor subsystem and error code generation/logging detected fault in 8-way...
Page 700
System firmware update messages error code description action/ possible failing fru a1fd 0000 firmware update recovery mode entered informational message a1fd 0001 service processor flash recovery insert diskette #1 a1fd 0002 service processor flash recovery insert diskette #2 a1fd 0003 service proc...
Page 701
Common firmware error codes attention: follow the procedure defined in “checkpoints and error codes index” on page 348. If you replace frus or perform an action on an i/o subsystem and the problem is still not corrected, go to “map 1542: i/o problem isolation” on page 261 unless you were already dir...
Page 702
Error code description action/ possible failing fru b10f 1300 service processor failure primary i/o book location: u1.18-p1-h2 b10f 1370 service processor flash update failure primary i/o book location: u1.18-p1-h2 b10f 1380 service processor program failure primary i/o book location: u1.18-p1-h2 b1...
Page 703
Error code description action/ possible failing fru b1xx 4602 hardware failure 1. Was this error code logged shortly after the system crashed? No go to 3. Yes go to 2 2. Examine the service processor error log. Look for a 4xxx yyyy error that calls out fru(s) in the cec whose timestamp just precedes...
Page 704
Error code description action/ possible failing fru b1xx 4612 service processor firmware failure 1. Check for system firmware updates. 2. Primary i/o book location: u1.18-p1-h2 b1xx 4613 service processor failure primary i/o book location: u1.18-p1-h2 b1xx 4614 service processor failure related to p...
Page 705
Error code description action/ possible failing fru b1xx 4633 system power control network (spcn) failure this error code may be informational, or it may indicate a failure in the spcn firmware update. Before changing any parts, examine word 13 in the service processor error log entry, or bytes 68 a...
Page 706
Error code description action/ possible failing fru b1xx 4633 cont’d 1. Wait 10 minutes after the system has reached the aix prompt. Examine the aix error log for new b1xx 4633 errors with the word 13 values (in bytes 68 and 69 in the error log entry). If there are no b1xx 4633 errors with matching ...
Page 707
Error code description action/ possible failing fru b1xx 4652 cpu gard vpd on mcm 1 u1.18-p1-c3 and u1.18-p1-h2.5 b1xx 4653 cpu gard vpd on mcm 2 u1.18-p1-c4 and u1.18-p1-h2.4 b1xx 4654 cpu gard vpd on mcm 3 u1.18-p1-c2 and u1.18-p1-h2.6 b1xx 4660 memory subsystem failure (cannot isolate) reboot the...
Page 708
Error code description action/ possible failing fru b1xx 4690 operating system surveillance time out (aix to service processor interface failure) 1. This error code indicates that the operating system terminated early (which usually implies an operating system crash). This error code may appear in t...
Page 709
Error code description action/ possible failing fru b1xx 4694 system processor firmware failure 1. Check for system firmware updates. 2. Primary i/o book location: u1.18-p1-h2 b1xx 4695 system power control network (spcn) to service processor interface failure 1. Check for system firmware updates. 2...
Page 710
Error code description action/ possible failing fru b1xx 4699 service processor firmware error this is usually an indication of a problem in the communication path between the hmc and the service processor. It may only be an informational message. If the managed server is down, go to the service pro...
Page 711
Error code description action/ possible failing fru b1xx 4699 (cont.) 9903: state sequence error found after a firmware update lid was received during firmware update. Actions: 1. Reset the system using the pin-hole reset button on the operator panel. Retry the operation that caused this error code....
Page 712
Error code description action/ possible failing fru b1xx 4699 (cont.) a218: unknown return code detected. Actions: check for system firmware updates. Apply the updates if they are available. A21a: error allocating an internal service processor. Actions: 1. Reset the service processor, if possible. 2...
Page 713
Error code description action/ possible failing fru b1xx 469e service processor firmware failure 1. Check for system firmware updates. 2. Reboot the system in slow mode to isolate a problem in the processor subsystem. 3. Primary i/o book location: u1.18-p1-h2 b1xx 469f service processor failure 1. C...
Page 714
Error code description action/ possible failing fru b301 0002 hmc/partition surveillance fault verify the network between the hmc and the partition by pinging in both directions. If problems are found, correct them. Reboot the hmc. B301 0012 hmc/partition surveillance fault contact service support. ...
Page 715
Problem determination-generated error codes error code description action/ possible failing fru m0bt 0000 the system hung during speaker post. This error code is generated by the customer performing “problem determination” as described in the eserver pseries 670 user’s guide. Go to “map 1542: i/o pr...
Page 716
Error code description action/ possible failing fru m0sc si01 unable to load diagnostics. This error code is generated by the customer performing “problem determination” as described in the eserver pseries 670 user’s guide. Go to “map 1542: i/o problem isolation” on page 261. Hypervisor dump retriev...
Page 717
After the fileset is installed, the dump file is ready to be retrieved. 2. Enter fetchdbg -k at the command prompt. This produces the following output: retrieving dump file ............Dump read successful this action results in a file being written into the /tmp directory named dumpmmddyy where mm ...
Page 718
698 eserver pseries 670 service guide.
Page 719
Chapter 6. Using the online and standalone diagnostics the aix diagnostics consist of online diagnostics and standalone diagnostics. Attention: the aix operating system must be installed in a partition in order to run online diagnostics on that partition. If the aix operating system is not installed...
Page 720
Identifying the terminal type to the diagnostics when you run diagnostics, you must identify which type of terminal you are using. If the terminal type is not known when the function selection menu is displayed, the diagnostics do not allow you to continue until a terminal is selected from the defin...
Page 721
V on a full system partition, if the diagnostics are loaded from disk or a server, you must shut down the aix operating system before turning off the system unit to prevent possible damage to disk data. Do this in either of the following ways: – if the diagnostics were loaded in standalone mode, pre...
Page 722
Running the online diagnostics with no hmc attached online diagnostics can be loaded by booting from a hard file in the custom boot list by pressing the numeric 6 key on the keyboard. To boot from the devices listed in the service mode boot list, perform the following procedure: 1. Verify with the s...
Page 723
Error-log analysis is done in concurrent mode when you select the problem determination option on the diagnostic mode selection menu. To run the online diagnostics in concurrent mode, you must be logged in to the aix operating system and have proper authority to issue the commands (if help is needed...
Page 724
Standalone diagnostic operation use standalone diagnostics to test the system when the online diagnostics are not installed and as a method of testing the disk drives that cannot be tested by the online diagnostics. Note: no error log analysis is done by the standalone diagnostics. The cd-rom drive ...
Page 725
V if you are running standalone diagnostics in a full machine partition, power off the system unit. Wait until the power-on led stops flashing and remains off, then press the power button to turn on the system. V if you are running standalone diagnostics in an lpar partition, reboot the partition th...
Page 726
Running standalone diagnostics from a network installation management (nim) server a client system connected to a network with a network installation management (nim) server can boot standalone diagnostics from the nim server if the client-specific settings on both the nim server and client are corr...
Page 727
Booting standalone diagnostics from the nim server on a system with an hmc attached to run standalone diagnostics on a client from the nim server, do the following: 1. Remove any removable media (tape or cd-rom). 2. Stop all programs including the aix operating system (get help if needed). 3. If you...
Page 728
Booting standalone diagnostics from the nim server on a system with no hmc attached 708 eserver pseries 670 service guide.
Page 729
Chapter 7. Using the service processor notes: 1. The information in this chapter regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (s1 and s2) on the primary i/o book (location u1.18-p1-h2). None of this information is applicable t...
Page 730
Accessing the service processor menus remotely if your system has a modem connected to serial port 1 or serial port 2 and is configured for call-in (see “modem configuration menu” on page 737), access the service processor menus remotely as follows: 1. With the system powered off, call in from a rem...
Page 731
General user menu the menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if one is set, to access this menu. General user menu 1. Power-on system 2. Power-off system 3. Read vpd image from last syst...
Page 732
Privileged user menus the following menus are available to privileged users only. The user must know the privileged-access password, if one is set, to access these menus. Main menu a listing at the top of the main menu contains the following: v your system’s current firmware version v the firmware c...
Page 733
Note: the information under the service processor firmware heading in the following main menu illustration is example information only. Service processor firmware version: rh011007 copyright 2001 ibm corporation system name main menu 1. Service processor setup menu 2. System power control menu 3. Sy...
Page 734
Service processor setup menu the following service processor setup menu is accessed from the main menu: service processor setup menu 1. Change privileged access password 2. Change general access password 3. Enable/disable console mirroring: currently enabled 4. Start talk mode 5. Os surveillance set...
Page 735
Passwords passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The privileged-access password can be set from service processor menus or from system management services (sms)...
Page 736
In a console-mirroring session, it is useful for those who are monitoring the session to be able to communicate with each other. Selecting start talk mode activates the keyboards and displays for such communications while console mirroring is established. This is a full duplex link, so message inter...
Page 737
V os surveillance setup menu note: this option is disabled in partitioned systems. This menu can be used to set up operating system (os) surveillance. Os surveillance setup menu 1. Surveillance: currently enabled 2. Surveillance time interval: 2 minutes 3. Surveillance delay: 2 minutes 98. Return to...
Page 738
V serial port snoop setup menu note: this option is disabled in partitioned systems. This menu can be used to set up serial port snooping, in which the user can configure serial port 1 as a ″catch-all″ reset device. From the service processor main menu, select option 1, service processor setup menu,...
Page 739
Scan log dump setup menu 1. Scan log dump policy: currently as needed 2. Scan log dump content: currently as requested 3. Immediate dump 98. Return to previous menu 0>1 select from the following options: (as needed=2, always=3) enter new option: 0>1 the scan log dump policy can be set to the followi...
Page 740
4 = minimum the dump will include the smallest amount of information possible (a minimum number of hardware scan log rings). The complete dump will take the longest time to finish; it may take as long as 1.5 hours on a fully configured system. Option 3, immediate dump, can only be used when the syst...
Page 741
Ring indicate power-on menu 1. Ring indicate power-on : currently enabled 2. Number of rings: currently 3 30. Refresh modem settings 98. Return to previous menu ring indicate power-on is enabled by default on both serial port 1 (s1) and serial port 2 (s2). When ring indicate power-on is enabled, cal...
Page 742
On a partitioned system, this setting is ignored. – enable supplemental restart policy - the default setting is yes. When set to yes in a full system partition, the service processor restarts the system when the system loses control as detected by service processor surveillance, and either: - the us...
Page 743
V boot mode menu note: this option is disabled in partitioned systems. The boot mode menu allows you to select a boot mode. Boot mode menu 1. Boot to sms menu: currently disabled 2. Service mode boot from saved list: currently disabled 3. Service mode boot from default list: currently disabled 4. Bo...
Page 744
System information menu this menu provides access to system configuration information, error logs, system resources, and processor configuration. System information menu 1. Read vpd image from last system boot 2. Read progress indicators from last system boot 3. Read service processor error logs 4. ...
Page 745
This option should only be used by service personnel to obtain additional debug information. V read nvram displays non volatile random access memory (nvram) content. V read service processor configuration displays current service processor configuration. V processor configuration/deconfiguration men...
Page 747
To deconfigure a book, and then reconfigure the book at a later time. This menu also allows you to see if the repeat gard function has partially or completely deconfigured a memory book. When this option is selected, a menu displays. The following is an example of this menu: memory configuration/dec...
Page 748
This menu only allows the deconfiguration of an entire book; it does not allow the manual deconfiguration of half a book. If half a book has been configured by the system (partially deconfigured), it can be manually reconfigured using this menu. In the previous example menu, each line shows two book...
Page 749
This option is used by service personnel to dump the spcn trace data from the processor subsystem (cec drawer) to gather additional debug information. To dump the spcn trace data for the processor subsystem (cec drawer), enter 0 when prompted for the spcn drawer number and enter d0 when prompted for...
Page 750
Please wait.... Fru type = 00f6 bpc-rh cage id = ff bpa port = a fru id = 80 bpc location code = u1.35-p1-x4 code level = 0000255e status = 01 successfully collected fru type = 0048 dca-rhp cage id = 00 cec cage fru id = 90 dca 1 location code = u1.18-p1-v1 code level = 00000027 status = 01 successf...
Page 751
1. U1.9-p1 2. U1.9-p2 3. U1.5-p1 4. U1.5-p2 5. U1.1-p1 6. U1.1-p2 7. U2.1-p1 8. U2.1-p2 9. U2.5-p1 10. U2.5-p2 enter number corresponding to the location code, or press return to continue, or ’x’ to return to the menu. 0>4 if one of the devices is selected using the index number, the present state o...
Page 752
Notes: 1. The plug count will be 0 for those positions in which l3 cache modules and mcms have never been installed. 2. If mcm and l3 modules are removed from the system and not replaced, those plug counts are retained until they are manually changed. A screen similar to the following will be displa...
Page 753
To change the plug count for a particular module, enter a menu index number. For example, to change the plug count of the l3 module that is physically in the upper-right corner (u1.18-p1-c8), type 5, then enter the new plug count. When all of the new plug counts have been entered, select 50, commit ...
Page 754
Default performance mode: large commercial system optimization 1. Current performance mode: large commercial system optimization 98. Return to previous menu 0>1 selecting option 1 displays the following performance modes: select from the following options: 1. Large commercial system optimization 2. ...
Page 755
Remote i/o (rio) link speed set up menu hardware capability (internal and external): 1000 mbps 1. Maximum rio speed setting (internal and external): currently uninitialized 98. Return to previous menu. 0>1 if option 1 is selected, the rio interface speed can be set as follows: enter new value for th...
Page 756
Call-in/call-out setup menu note: the information in this section regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (s1 and s2) on the primary i/o book (location u1.18-p1-h2). These serial ports are normally used for call-in and ca...
Page 757
Modem configuration menu note: this option applies only to a modem attached to serial port 1 (s1) or serial port 2 (s2) on the primary i/o book. The first two lines of the modem configuration menu contain status of the current selections. Selections are made in the sections labeled modem ports and m...
Page 758
Serial port selection menu this menu allows you to enable or disable the call-in and call-out functions of each serial port in any combination. Note: if the system is running in partition mode, call-out is disabled. Serial port selection menu 1. Serial port 1 call-out: currently disabled not support...
Page 759
Serial port speed setup menu this menu allows you to set serial port speed to enhance terminal performance or to accommodate modem capabilities. Serial port speed setup menu 1. Serial port 1 speed: currently 9600 2. Serial port 2 speed: currently 9600 98. Return to previous menu 0> a serial port spe...
Page 760
For more information about the format and catcher computers, refer to the readme file in the aix /usr/samples/syscatch directory. Contact your service provider for the correct service center telephone number to enter. Until you have that number, leave this field unassigned. V customer administration...
Page 761
V customer voice telephone number is the telephone number of a phone near the server or answered by someone responsible for the server. This is the telephone number left on the pager for callback. For test purposes, use a test number, which you can change later. V customer system telephone number is...
Page 762
Customer account setup menu this menu allows users to enter information that is specific to their account. Customer account setup menu 1. Customer account number: currently unassigned 2. Customer retain login userid: currently unassigned 3. Customer retain login password: currently unassigned 98. Re...
Page 763
Powered on when ac loss occurred, it reboots/restarts when power is restored. If the system was powered off when ac loss occurred, it remains off when power is restored. V timed power-on - refer to the shutdown -t command on servers using aix. Working in conjunction with aix, the service processor i...
Page 764
Service processor reboot/restart recovery reboot describes bringing the system hardware back up; for example, from a system reset or power-on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is rei...
Page 765
Or the use os-defined restart policy is set to yes and the operating system has no automatic restart policy. If set to yes on a partitioned system, the service processor restarts the system when the system loses control and it is detected by service processor surveillance. Refer to “service processo...
Page 766
This section provides information and instructions for updating the system firmware. You may need to perform these steps if you are installing an option or if your support representative has requested that you update your firmware. Downloading the firmware update image and update instructions from t...
Page 767
Determining the level of firmware on the system note: this information may be superseded by the information that is available on the web site. Always check the web site for the latest images and instructions for checking the firmware level. The web address is http://techsupport.Services.Ibm.Com/serv...
Page 768
System firmware update in aix using a locally available image to update the system firmware using a locally available image, perform the following steps: 1. Log in as root user. 2. If the /tmp/fwupdate directory does not exist, create it by issuing the following command: mkdir /tmp/fwupdate 3. The f...
Page 769
Personal computer or eserver pseries machine with access to core. This method is the only way to acquire a set of firmware update diskettes; they cannot be created by using the service processor menus or by using aix. Retain and store the latest firmware diskettes each time the firmware gets updated...
Page 770
Note: because the system always reboots itself during this type of firmware update process, the update process can take from twenty to sixty minutes. Updating system firmware from the aix command line attention: this method is not recommended for partitioned systems, but if the device resources are ...
Page 771
Recovery mode if the service processor detects that its programming has been damaged when it is powering on to standby mode, it will enter recovery mode. In recovery mode, it will ask for the firmware update diskettes by putting eight-digit codes on the operator panel. The eight-digit codes are as f...
Page 772
Configuring and deconfiguring processors or memory all failures that crash the system with a machine check or check stop, even if intermittent, are reported as a diagnostic callout for service repair. To prevent the recurrence of intermittent problems and improve the availability of the system until...
Page 773
If the service processor detects no heartbeats during system ipl (for a set period of time), it cycles the system power to attempt a reboot. The maximum number of retries is set from the service processor menus. If the fail condition persists, the service processor leaves the machine powered on, log...
Page 774
Operating system surveillance note: operating system surveillance is disabled in partitioned systems. Operating system surveillance provides the service processor with a means to detect hang conditions, as well as hardware or software failures, while the operating system is running. It also provides...
Page 775
Call-out (call-home) note: call-out is disabled on partitioned systems. The call-out function is handled by the service focal point application on the hardware management console (hmc). The service processor can call out (call-home) when it detects one of the following conditions: v system firmware ...
Page 776
Console mirroring console mirroring allows a user on one serial port to monitor the service processor activities on another serial port. This can be done on the locally attached hmc virtual terminal window or windows remotely attached through modems. Console mirroring is supported on any combination...
Page 777
Service processor error logs the service processor error logs, an example of which follows, contain error conditions detected by the service processor. Error log 1. 11/30/99 19:41:56 service processor firmware failure b1004999 enter error number for more details. Press return to continue, or ’x’ to ...
Page 778
Lcd progress indicator log the following is an example of the lcd progress indicator log. It shows the types of entries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). Lcd progress indicator log b0ff 0539..17...
Page 779
V if the service processor is responding to input from the hmc (or ascii terminal), select service processor setup menu from the main menu, then select reset service processor. This can only be done by a privileged user. V put the uepo switch in the off position, then back to the on position. Note: ...
Page 780
Service processor operational phases this section provides a high-level flow of the phases of the service processor. Sp power applied pre-standby phase standby phase sp menus available bring-up phase sms menus available run-time phase operating system login prompt available pre-standby phase this ph...
Page 781
Standby phase the standby phase can be reached in either of two ways: v with the server off and power connected (the normal path), recognized by ok in the lcd display. Or v with the server on after an operating system fault, recognized by an 8-digit code in the lcd display. In the standby phase, the...
Page 782
The service processor monitors and times the interval between system firmware heartbeats. V responding to system processor commands the service processor responds to any command issued by the system processor. Run-time phase this phase includes the tasks that the service processor performs during st...
Page 783
Chapter 8. Using system management services use the system management services menus to view information about your system or partition, and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. Notes: 1. On some of the system management services (o...
Page 784
On all menus except the main menu, there are several navigation keys: m return to the main menu. Esc return to the previous menu. X exit the system management services and start the operating system. If x is entered, you are asked to confirm your choice to exit the sms menus and start the operating ...
Page 785
Change password options the change password options menu enables you to select from password utilities. Note: this option is not available in partitioned systems. Password utilities 1 set privileged-access password 2 remove privileged-access password -------------------------------------------------...
Page 786
Setup remote ipl (initial program load) this option allows you to enable and set up the remote startup capability of your system or partition. A list of nic (network interface card) adapters in the system displays first. An example of this screen follows: attention: in a partitioned system, only tho...
Page 787
Attention: if the client system and the server are on the same subnet, set the gateway ip address to [0.0.0.0]. Selecting adapter configuration allows the setting of the network speed, enabling or disabling spanning tree, and setting the protocol as shown in the following example menu: adapter confi...
Page 788
Selecting the spanning tree enabled menu allows you to enable or disable the spanning tree flag. If this flag is enabled (because the network the system is being attached to supports spanning trees), the firmware will impose a waiting period of 60 seconds before the adapter is allowed to communicate...
Page 789
Select boot options use this menu to view and set various options regarding the installation devices and boot devices. 1. Select install or boot a device 2. Select boot devices 3. Multiboot startup -------------------------------------------------------------------------------------------------- nav...
Page 790
If hard drive is selected, the following menu displays: select hard drive type 1. Scsi 2. Ssa 3. San 4. None 5. List all devices -------------------------------------------------------------------------------------------------- navigation keys: m = return to main menu esc key = return to previous sc...
Page 791
Select boot devices attention: in a partitioned system, only those devices from which an operating system can be booted that are assigned to the partition that is being booted display on the select boot devices menu. In a full system partition, devices from which an operating system can be booted di...
Page 792
Select media type 1. Scsi 2. Ssa 3. San 4. Ide 5. Isa 7. None 8. List all devices -------------------------------------------------------------------------------------------------- navigation keys: m = return to main menu esc key = return to previous screen x = exit system management services ------...
Page 793
Select task scsi 18200 mb harddisk (loc=u0.1-p2/z1-a8,0) 1. Information 2. Set boot sequence: configure as 1st boot device -------------------------------------------------------------------------------------------------- navigation keys: m = return to main menu esc key = return to previous screen x...
Page 794
Restore default settings this option restores the boot list to the default boot list. The default boot list will vary depending on the devices that are installed in the system. The default boot list is as follows: 1. Primary diskette drive (if installed) 2. Cd-rom drive (if installed) 3. Tape drive ...
Page 795
Chapter 9. Removal and replacement procedures introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 778 handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . 778 powering off and powering on the system . . . . . . . . . . . . . . . . . . . . ....
Page 796
Method 1. Testing mcms and pass through modules for a short circuit . . . . . . . . . . 810 method 2. Testing mcms and pass through modules for a short circuit . . . . . . . . . . 813 method 3. Testing mcms and pass through modules for a short circuit . . . . . . . . . . 816 l3 cache modules . . . ....
Page 797
Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 926 i/o subsystem i/o backplane assembly. . . . . . . . . . . . . . . . . . . . . . . 927 removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 927 replacement. . . . . . . . . . . . . . . . . . . . . . . ...
Page 798
Introduction before performing any of the removal or replacement procedures in this chapter, read the following notices. Danger an electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibili...
Page 799
Powering off and powering on the system this section provides procedures for powering off and powering on the system. If you are instructed to remove the power from the system, the power cords must be disconnected from the power source. Powering off the system with an hmc attached and aix installed ...
Page 800
Powering off the system with an hmc attached and linux installed the hmc user interface provides a power-off function to turn off the power to the system. If the system is logically partitioned, linux may be stopped individually in each partition to make repairs. If the system power must be turned o...
Page 801
Hot-pluggable frus notes: 1. The linux operating system does not support some hot-pluggable procedures. 2. Linux does not support hot-plugging any hot-pluggable pci adapters or devices. A system with linux installed on one or more partitions must be shutdown and powered off before replacing any pci ...
Page 802
I/o subsystem frus hot-pluggable concurrent maintenance notes - i/o backplane and riser card no - dasd backplane no - disk drives yes (aix only) might require additional consideration or preparation by the customer for replacement. - dca (power supplies) yes only one dca can be removed at a time. - ...
Page 803
Power subsystem this section contains the removal and replacement procedures for the power subsystem. Notes: 1. All pluggable bpa frus are replaced concurrent with system operation when the removal and replacement instructions are followed. Exceptions to this occur when multiple failures exist in th...
Page 804
6. Move the bpr lock/unlock switch to lock (power switch to the left). 7. Press the white service complete button on the uepo switch to indicate completion of this procedure, if this repair was completed during a system outage, bring the system back up. Bulk power controller (bpc) the bpc is located...
Page 805
Bulk power distributor (bpd) there can be two bpds, located immediately above the bpc. If only one bpd is required, an airflow baffle must installed in the top bpd position. Attention: this service procedure may produce other power error code(s) (101x xxxx) between the time the start service button ...
Page 806
Bulk power fan (bpf) the bpf is located immediately to the right of the bpc and positioned vertically in the bpa. Removal attention: the bpf unit weighs approximately 3.63 kg (8 lbs). 1. Locate the bpf to be replaced. 2. Note the state of the bpc enbl led on the same bpa side as the bpf to be replac...
Page 807
Bulk power enclosure (bpe) attention: this service procedure may produce other power error code(s) (101x xxxx) between the time the start service button is pressed and the service complete button is pressed, during concurrent repair. If the system behaves normally, as described by this procedure, ig...
Page 808
Unit emergency power off (uepo) card assembly 4 1 2 3 5 6 6 7 8 9 10 11 1 simplified uepo front panel 7 j02 connector (white) 2 simplified uepo side panel 8 power switch 3 simplified uepo rear panel 9 system fault led 4 j00 connector (back) 10 start service button (green) 5 j01 connector (back) 11 s...
Page 809
B. If there is no external epo cable, manually set the internal toggle switch to the room epo bypass position. To set this switch, pull the knob down, to the room epo bypass position, and release the knob (to the left). 4. Ensure that the red uepo switch is on (up position). 5. Switch the uepo bypas...
Page 810
Replacement note: install rails in the frame if not already installed. 1. Position the lift tool such that the new ibf can be moved onto the lift plate. 2. Install the wheel chocks and engage the brake. 3. Move the new ibf onto the tool with the rear side toward the two holes of the lift plate. The ...
Page 811
Processor subsystem this section contains the removal and replacement procedures for the processor subsystem. Handle all processor subsystem frus with extreme care. Installing the mcm/l3/passthrough plug map if the mcm/l3/passthrough plug map is not installed in the system, install it before continu...
Page 812
I/o books and i/o blanks attention: before starting the installation of the primary i/o book fru, the customer must back up the hmc partition profiles, save upgrade data, and back up critical console data. The following procedures are for removing, inspecting, and replacing primary and secondary i/o...
Page 813
A. Open a virtual terminal window on the hmc. B. When ok is displayed in the operator panel on the media drawer, press a key on the virtual terminal on the laptop computer. The firmware version (from the new i/o book) is displayed above the main menu, in the format rhyymmdd or vhyymmdd. – if the hmc...
Page 814
Inspection you must examine the connectors for any connector damage on the removed book using the 3x magnification glass (part number 11p4747) included in the system toolkit. If you identify a defect on the book, do not install the replacement book without contacting your next level support for inst...
Page 815
Battery caution: a lithium battery can cause fire, explosion, or a severe burn. Do not recharge, disassemble, heat above 100 degrees c (212 degrees f), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children. Replace only with the part number specified for ...
Page 816
Replacement replace in reverse order. Notes: 1. Ensure that the battery polarity is correct; place the battery in the socket with the positive side facing out. 2. Reset the service processor settings. See “saving and restoring service processor settings” on page 710 for information about restoring t...
Page 817
Processor subsystem dca (distributed converter assembly) books and dca blanks removal the following safety notice applies to power-related field replaceable units. Danger do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit. D02 1...
Page 818
Capacitor books and blanks removal the following safety notice applies to power-related field replaceable units. Danger do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit. D02 1. Turn off power as described in “powering off and ...
Page 819
Mcm module (processor) and pass through modules attention: all components must be replaced to the location from which they were removed. Before replacing mcms, check with your support center to ensure you have been directed to replace the mcm(s) by a valid error code in chapter 5, “error code to fru...
Page 820
Removal attention: if more than one module is to be replaced or reseated, begin with the upperpmost module, replace it and then go to module(s) in the next lower position, until the lowermost module has been replaced or reseated. Before any mcm, pass through module, or cover is removed, perform a ge...
Page 821
8. Beginning with the upper most module to be removed, loosen the two captive heatsink bushing screws until they are free floating. See the following illustration for heatsink bushing screw locations. 9. Insert the two steel alignment rods through the mcm alignment holes and into the aluminum stiffe...
Page 822
12. Ensure that the actuation bolt behind the mcm module is in the down position. A a front 1 2 4 3 5 6 6 4 1 8 b a b 7 7 7 right side back 1 l3 filler 5 system clock card 2 l3 module assembly 6 mcm filler or pass through card 3 mcm locking cam 7 system board 4 mcm heatsink / module assembly 8 actua...
Page 823
19. With both hands, grasp the module across the narrow span of the heatsink cap, and pull the mcm module from the system board and place it, posts-down, on the esd mat. 1 processor backplane 2 mcm (aluminum heatsink version) 3 mcm pass through 20. Remove the two steel alignment rods and move them t...
Page 824
Attention: each time an mcm module is removed from system backplane, the lga site where the module connects must be cleaned. With the brush supplied with the replacement kit, use only downward strokes, starting in the upper-left location. Using firm pressure, brush left to right, top to bottom, usin...
Page 825
Returning mcm modules: the following procedure provides handling instructions for mcm modules to be packaged and returned to the plant of manufacture. 1. If you are replacing an mcm, use the packaging from the new module to return the old module. If the packaging is not available, order the followin...
Page 826
Replacement or new installation note: this procedure is to be performed only by trained service personnel. 1. Go to “methods for testing mcms and pass through modules for a short circuit” on page 809 and install the mcm/l3 module short-circuit test tool. Use the test tool during the mcm replacement ...
Page 827
8. Use the torque wrench (supplied with the system tool kit, see “tools” on page 962 for the tool part number) to tighten the actuation bolt. When the wrench clicks, followed by about 15 degrees of free motion, the bolt is seated. 9. If you are installing mcms with the copper heatsink, remove the tw...
Page 828
Number 8. Exit the menu completely before powering on the system. 808 eserver pseries 670 service guide.
Page 829
17. Turn on power as described in “powering the system on” on page 780. Note: the 4-way processor mcm fru can have odd-numbered processors or even-numbered processors. If you have just replaced a 4-way mcm module, notify the customer that they can determine their processor numbering by issuing the c...
Page 830
Method 1. Testing mcms and pass through modules for a short circuit performing this test ensures that a short circuit was not created when installing an mcm or a pass through module. Follow the procedure to install and use the mcm/l3 module short-circuit test tool (part number 44p0209) and a multime...
Page 831
Mcm installation shorts test, step 2: * see the fail criteria value in “shorts test qualified service meters and fail criteria” on page 837. Chapter 9. Removal and replacement procedures 811.
Page 832
Mcm installation shorts test, step 3: b are there any l3 cache modules to install? Yes remove meter no remove the meter & test card reinstall the dcas and reassemble the system power on the system and perform a slow boot were any faults detected? Yes no return system to customer update the history l...
Page 833
Method 2. Testing mcms and pass through modules for a short circuit performing this test ensures that a short circuit was not created when installing an mcm or a pass through module. Follow the procedure to install and use a multimeter and capacitor book (part number 44p2471 or later) during mcm rep...
Page 834
Mcm installation shorts test, step 2: * see the fail criteria value in “shorts test qualified service meters and fail criteria” on page 837. 814 eserver pseries 670 service guide.
Page 835
Mcm installation shorts test, step 3: * see “l3 cache modules” on page 819. Chapter 9. Removal and replacement procedures 815.
Page 836
Method 3. Testing mcms and pass through modules for a short circuit you must test the lga-st unit before you can begin testing the mcm and pass through modules for a short circuit with the following steps: 1. Plug the lga-st test head on the test box into the 9-pin female self-test d-shell, located ...
Page 837
C. Power off the system. D. Set uepo to off. E. Disengage all dcas from the back plane. F. Plug the lga-st tester d-shell into the capacitor card 9-pin d-shell and tighten the screws. G. Place the toggle switch into the mcm/l3 pwr/gnd position and observe the lit leds. Refer to the following table f...
Page 838
3. Install an mcm or pass through module. 4. Press the toggle switch on the lga-st forward to the mcm/l3 pwr/gnd position. This action will test the mcm or pass through modules for power-to-ground shorts. Observe the lit leds on the lga-st and take the corresponding following actions: green mcm led ...
Page 839
L3 cache modules handling static-sensitive modules attention: mcm and l3 modules are sensitive to static electricity discharge. These devices are shipped in antistatic containers to prevent damage caused by electrostatic discharge. Take the following precautions: v use an antistatic wrist strap whil...
Page 840
5. Use a 5-mm nut driver to loosen the set screw in the center of the l3 module spring plates as shown in the following illustration.. 1 6 5 4 3 2 1 protective cover 4 rear spring plate 2 l3 cache module and heatsink 5 front spring plate with set screw 3 load posts 6 l3 filler (used if no l3 cache m...
Page 841
Attention: each time an l3 cache module is removed from the system backplane, the lga site where the module connects must be cleaned. With the brush supplied with the replacement kit, use only downward strokes, starting in the upper left corner. Move left to right, top to bottom, using overlapping s...
Page 842
Returning l3 modules: the following procedure provides handling instructions for l3 modules to be packaged and returned to the plant of manufacture. 1. If you are replacing an l3 module, use the packaging from the new module to return the old module. If the packaging is not available or does not inc...
Page 843
6. Be sure to align the notches at the upper right corner of each spring plate as shown in the following illustration. Replace the spring plates that you removed earlier with the new spring plates provided with the l3 cache module kit. 1 notch on upper right corner 2 5-mm set screw 3 reinforced cent...
Page 844
9. Replace the primary i/o book. 10. Replace the fan chassis. See “fan chassis” on page 849. 11. Turn on power as described in “powering the system on” on page 780. 12. If an mcm or l3 cache module was just added or replaced, go to the service processor menu and select system information menu, then ...
Page 845
Method 1. Testing l3 cache modules for a short circuit performing this test ensures that a short circuit was not created when an l3-cache module is installed. Follow this procedure to install and use the mcm/l3 module short-circuit test tool (part number 44p0209) and a multimeter during l3-cache mod...
Page 846
L3 cache shorts test, step 2: enter recorded fail criteria *, mlr, 1.9vl3tr in the equation below 1.9vl3tr - mlr > fail criteria is the left side of the equation greater than the right side? No yes record resistance. Call this resistance" 1.9v l3 total resistance"( 1.9vl3tr) is the left side of the ...
Page 847
L3 cache shorts test, step 3: * see “shorts test qualified service meters and fail criteria” on page 837. Chapter 9. Removal and replacement procedures 827.
Page 848
L3 cache shorts test, step 4: 828 eserver pseries 670 service guide.
Page 849
L3 cache shorts test, step 5: chapter 9. Removal and replacement procedures 829.
Page 850
Method 2. Testing l3 cache modules for a short circuit performing this test ensures that a short circuit was not created when an l3-cache module is installed. Follow this procedure to install and use the capacitor book (part number 44p2471) and a multimeter during l3-cache module replacement. Note: ...
Page 851
L3 cache shorts test, step 2: chapter 9. Removal and replacement procedures 831.
Page 852
L3 cache shorts test, step 3: * see “shorts test qualified service meters and fail criteria” on page 837. 832 eserver pseries 670 service guide.
Page 853
L3 cache shorts test, step 4: chapter 9. Removal and replacement procedures 833.
Page 854
L3 cache shorts test, step 5: 834 eserver pseries 670 service guide.
Page 855
Method 3. Testing l3 cache modules for a short circuit you must test the lga-st unit before you can begin testing the mcm and pass through modules for a short circuit with the following steps: 1. Plug the lga-st test head on the test box into the 9-pin female self-test d-shell, located on the lga-st...
Page 856
C. Power off the system. D. Set uepo to off. E. Disengage all dcas from the back plane. F. Plug the lga-st tester d-shell into the capacitor card 9-pin d-shell and tighten the screws. G. Place the toggle switch into the mcm/l3 pwr/gnd position and observe the lit leds. Refer to the following table f...
Page 857
4. Press the toggle switch on the lga-st forward to the mcm/l3 pwr/gnd position. This action will test the l3 modules for power-to-ground shorts. Observe the lit leds on the lga-st and take the corresponding following actions: green l3 led is lit this is a pass state. No further action is required. ...
Page 858
Manufacturer model range accuracy @ 1.0 ohms or less fail criteria fluke 87 (original models) 400 ohms +/-0.10 +0.40 fluke 87-4 500 ohms +/-0.10 +0.40 fluke 89-4 500 ohms +/-0.10 +0.40 +/-0.20 accuracy fluke 10 400 ohms +/-0.20 +0.50 fluke 11 400 ohms +/-0.20 +0.50 fluke 110 600 ohms +/-0.20 +0.50 f...
Page 859
Manufacturer model range accuracy @ 1.0 ohms or less fail criteria fluke 87 (with cat iii front panel marking) 400 ohms +/-0.20 +0.50 fluke 87-3 200 ohms +/-0.20 +0.50 capacity upgrade on demand (cuod) vpd module use the following instructions to replace the cuod vpd module. This action should only ...
Page 860
C. Click the display order information button in the processor capacity settings window. This will display the processor order information panel, which appears similar to the following: d. Dictate the contents of each field on this panel to service support. 10. After service support generates the ac...
Page 861
Vpd card notes: 1. The mcm module and its associated vpd card are a single fru and must be replaced as a set. 2. There is only one vpd card for all of the l3 modules. Replacing any l3 module requires replacing the associated vpd card. The vpd cards are located in the primary i/o book. Removal 1. Rem...
Page 862
System clock card removal 1. Turn off power as described in “powering off and powering on the system” on page 779. 2. Remove the fan chassis. See “fan chassis” on page 849. 3. Squeeze the tabs on the clock card, and pull the card straight out as shown in the following illustration. 1 processor backp...
Page 863
Aluminum backplane stiffener use the following procedure when populating the system with mcm processors that employ the use of copper heatsinks, or if you will be replacing a system backplane prior to november 2003. Removal 1. Turn off the power as described in “powering off and powering on the syst...
Page 864
8. Carefully remove the aluminum stiffener and put it in a safe place. 1 system backplane 5 clock card 2 l3 cache assembly 6 mcm pass through module 3 aluminum backplane stiffener 7 mcm with vpd card kit 4 mcm alignment rods 8 aluminum backplane stiffener retaining screws (quantity 8) replacement to...
Page 865
Processor subsystem chassis caution: this unit weighs more than 55 kg (121.2 pounds). Material handling systems such as levers, slings, or lifts are required to safely move it. When this is not possible, specially trained persons or services (such as riggers or movers) must be used. C06 three people...
Page 866
11. Remove the memory books (and blanks if applicable). See “memory books and memory blanks” on page 847. 12. Remove the four fan assemblies. See “processor fan assemblies” on page 849. 13. Remove the fan chassis. See “fan chassis” on page 849. 14. Remove the mcm modules. See “mcm module (processor)...
Page 867
3. Position the plate at the correct level, and move the new processor subsystem chassis onto the tool with the rear side flush with the lift plate. Strap the processor subsystem chassis to the lift plate using the tie-down strap. 4. Position the lift tool as close as possible to the front of the ra...
Page 868
Replacement note: if there is no book installed in the position next to the one that you are replacing, install a filler (part number 21p8218) in that adjacent location. To replace a book, do the following: 1. Inspect the new book for damage. For more information, see “inspection” on page 847. 2. Un...
Page 869
Processor fan assemblies removal attention: the fan controller weighs approximately 5 kg (11 lb.) 1. Locate the fan assembly to be replaced. 2. Note the state of the fan controller’s leds. 3. Press the green start service button on the uepo switch. 4. Proceed only if all the fan controller’s leds go...
Page 870
I/o subsystem i/o subsystem pci slot led definitions 2 2 6 4 4 1 1 5 3 3 1 i/o led (currently unused) 4 i/o subsystem backplane power on (green) 2 auxiliary power good (green) 5 i/o card power on led (green) 3 i/o subsystem backplane fault (amber) 6 failing i/o card led (amber) the following table d...
Page 871
Pci adapters note: linux does not support hot-plugging any hot-pluggable pci adapters or devices. A system with linux installed on one or more partitions must be shut down and powered off before replacing any pci adapter or device assigned to a linux partition. Follow the non-hot-pluggable adapter o...
Page 872
Removing a pci adapter cassette attention: perform this procedure only when you are instructed to by the removal and replacement procedures in “removing a non-hot-pluggable pci adapter” on page 857 or “hot-pluggable pci adapter” on page 858. Note: an adapter or a blank filler must be installed into ...
Page 873
To remove a pci adapter cassette, do the following: 1. Determine which pci adapter cassette you are removing. 2. Disconnect any cables that are connected to the pci adapter. 3. Press the handle release lever, then push the handle to the down position. See the following illustration. 1 locking bar 2 ...
Page 874
1 locking bar 2 pci adapter tailstock tab 3 adapter cassette pull tab 5. Position your index finger under the handle and push up the adapter tailstock tab. Grasp the adapter cassette pull tab with the other hand. Pull the pci adapter cassette from the adapter slot by pulling on the adapter cassette ...
Page 875
Replacing a pci adapter cassette: attention: perform this procedure only when you are instructed to from “removing a non-hot-pluggable pci adapter” on page 857 or “hot-pluggable pci adapter” on page 858. Before you replace the pci adapter cassette, check the following: v before installing a pci adap...
Page 876
Note: in this position, the locking bar locks the handle in the down position and prevents it from being pulled up while the pci adapter cassette is being removed. 3. Examine the pci adapter slot opening carefully, and note the location of the dovetail rails and the cassette guide rails. A flashligh...
Page 877
9. Visually check to ensure that the cassette is parallel with the cassettes to the left or right. If the cassette is not parallel with the neighboring cassettes, the cassette dovetail rails might not be correctly engaged. If the cassette is not correctly aligned, you might need to pull it out so yo...
Page 878
Hot-pluggable pci adapter: before performing the following procedure, read “safety notices” on page xi. Attention: the linux operating system does not support these hot-plug procedures. Also, linux does not support hot-plugging any hot-pluggable pci adapters. Systems with linux installed on one or m...
Page 879
11. Answer yes to keep definition. Press enter. 12. The are you sure screen displays. Press enter to verify the information. Successful unconfiguration is indicated by the ok message displayed next to the command field at the top of the screen. 13. Press f3 to return to the pci hot-plug manager menu...
Page 880
Installing a new hot-pluggable pci adapter: note: before installing a new adapter, ensure the device driver for the adapter is installed. Check with the system administrator if the device driver is not already installed. To install an adapter, perform the following steps: 1. Install the new adapter ...
Page 881
E. Slide the cassette partially into the guide. F. Ensure that the dovetail on the top track aligns with its mating component(s) on both sides. 1 i/o subsystem 2 pci adapter cassette g. When the cassette is fully inserted, prepare to activate the handle by lowering the locking bar. Lift the handle a...
Page 882
Accessing hot-plug management functions: note: removing or installing a hot-pluggable pci adapter requires the system administrator to take the pci adapter offline prior to performing the operation. Before taking an adapter offline, the devices attached to the adapter must be taken offline as well. ...
Page 883
Identify a pci hot-plug slot allows the user to identify a pci slot. The selected pci slot will go into the identify state. Unconfigure a device allows the user to put an existing pci adapter into the defined state if the device is no longer in use. This step must be completed successfully before st...
Page 884
Pci adapter or blank filler removal from a screw assembly type cassette: note: before doing the following procedure determine if your pci adapter cassette is snapped together or held together with three screws. If your pci adapter cassette is held together with three screws, follow this procedure. I...
Page 885
Replacement: 1. Ensure that you have the following parts: v bezel and linkage subassembly v cover v clip v insertion clip (see the following note) v short card arm v long card arm v screws (10--2 are extra) note: if you are installing a gigabit ethernet (fc 2969 type 9u), ultra3 scsi (fc 6203 type 4...
Page 886
2. Position the bezel and linkage subassembly with the bezel to the left, on a flat esd surface. 3. Pivot the bezel so that the lower end is away from the linkage sub-assembly. Note: ensure that the top front clip is in the uppermost position before continuing. A. If the adapter card is full-height ...
Page 887
4. Attach the appropriate short card (if the card does not extend beyond the mark at the top of the linkage subassembly) or long card arm to the support arm of the linkage subassembly as follows: 1 mark at the top of linkage subassembly 5 short adapter 2 top rear clip (shown on the long and short ca...
Page 888
D. Slide the top rear clip of the card arm downward to engage the top corner of the card. The card should now be securely stabilized in all the clips, as shown in the following illustration. E. 1 short card arm top clip 6 short card arm bottom clip 2 short card arm 7 short adapter card 3 long card a...
Page 889
6. When the lower corner of the card is fully seated into the bezel, rotate the top of the bezel over the tailstock of the card. 1 adapter card 2 adapter card (lower corner) 3 front bottom clip 4 adapter cassette bezel 7. Position the bezel fully onto the assembly by snapping the three small holes o...
Page 890
8. Secure the bezel arm to the linkage assembly with three small screws in the sequence shown in the following illustration. 1 retaining screws 9. With the tailstock to the left on a flat surface, position the cover over the linkage assembly. 10. Tuck the top and bottom tabs at the left of the cover...
Page 891
2 front bottom tab 11. Snap the top-right corner of the cover over the guide bump on the linkage assembly. 12. Align the holes at the top of the cover with those in the linkage subassembly and screw the cover to the linkage subassembly in the sequence shown in the following illustration. 1 5 4 3 2 1...
Page 892
Pci adapter or blank filler removal from a snap-assembly-type cassette: caution: metal edges might be sharp. C38 note: before doing the following procedure determine if your pci adapter cassette is snapped together or held together with three screws. If your pci adapter cassette is held together wit...
Page 893
2. Using two fingers, remove the bushing-lock pin from the bushing. The bushing-lock pin can be removed by pulling it out of the bushing with your fingernails. 1 bushing 2 bushing-lock pin 1 bushing-lock pin chapter 9. Removal and replacement procedures 873.
Page 894
3. Remove the bushing. The bushing can be removed by pulling it out of the pci adapter cassette assembly with your fingernails. 1 bushing 4. Turn over the pci adapter cassette assembly so that the top is facing away from you. 1 top of adapter 2 handle 874 eserver pseries 670 service guide.
Page 895
5. Remove the bezel, as follows: a. Locate the plastic latch fingers in the top part of the cassette. 1 top of cassette 2 bezel 3 plastic latch fingers b. Using one hand, pinch the plastic latch fingers, and with your other hand, carefully lift the top part of the bezel extension out until the tabs ...
Page 896
C. While holding the bezel extension out, push the plastic cover latch out of the bezel hook, as shown in the following illustration. This action allows the bezel to be removed. 1 bezel extension 2 plastic cover latch in bezel hook d. On the opposite side of the cassette (cover side), push the cover...
Page 897
E. While holding the bezel extension out, carefully slide the bezel off. You might have to work from both sides to loosen the bezel assembly from the cassette assembly. When the bezel is free, slide it completely off the cassette assembly, and set it aside. 1 bezel extension 2 bezel 1 bezel chapter ...
Page 898
6. Turn over the cassette so that the cover is facing up, as shown in the following illustration. Remove the cover from the cassette as follows: a. Slide the cover until it releases from the cassette assembly. Attention: the cover might be tight and difficult to slide. If you grasp the left end (han...
Page 899
7. Remove the metal emc shield from the top of the tailstock. 1 metal emc shield 8. Remove the blank filler or adapter that is installed in the cassette linkage assembly. Note: if there is a blank filler in the cassette linkage assembly, as shipped from the manufacturer, there are two adapter arms. ...
Page 900
Short adapter or blank filler removal: to remove a short adapter or blank filler, do the following: 1. Slide the long and short adapter arms away from the adapter or blank filler by doing the following: a. Each adapter arm has a release tab that allows the arm to be moved away from the adapter or bl...
Page 901
2. Remove the adapter or blank filler from the cassette linkage assembly by rotating the bottom of the tailstock out, as shown in the following illustration. Store the adapter or blank filler in a safe place. 1 cassette linkage assembly 2 bottom of tailstock 3 handle 3. The removal procedure for the...
Page 902
Long adapter removal: to remove a long adapter, do the following: 1. Each adapter arm has a release tab that allows the arm to be moved away from the adapter in the cassette assembly. Use your fingernail to lift the tab, to allow the arm to be moved away from the adapter. Lift the release tab on the...
Page 903
1. Place the empty pci adapter cassette assembly linkage on a flat work surface in front of you. Position the cassette so that the handle is in the raised (up) position, and on the left, with the top of the linkage facing away from you. Note: your pci adapter cassette assembly linkage might not have...
Page 904
Note: if you are installing an adapter that is in the following list, use the additional brackets listed to help when you seat the adapter during installation. There are unique brackets (1) for each adapter type (2): 1 2 feature code description bracket part number 2751 s/390 escon channel pci adapt...
Page 905
2. To determine if you are installing a long adapter or a short adapter, use the following steps. If you know the length of your adapter, skip the following steps and proceed to step 3 on page 887. A. Remove the adapter from its protective packaging and, if present, remove the plastic extension hand...
Page 906
C. The cassette linkage assembly is marked to show long or short adapters similar to the adapter shown in the following illustration. Check the right end of the adapter to determine if it is long enough to fall into the long area of the cassette linkage assembly. Ensure that the corner on the left e...
Page 907
3. Remove the adapter or blank filler and ensure that the handle is in the up position. If you need to move the handle, ensure that the locking bar is pulled into the unlocked position, and then rotate the adapter handle until the handle is in the up position (the cassette linkage assembly will exte...
Page 908
1. Place the adapter or blank filler into the cassette so that the upper-left corner of the adapter engages the adjustable top adapter-retaining clip as shown in the following illustration. 4 3 1 2 1 cassette linkage assembly 2 bottom of tailstock 3 retaining clip 4 handle 888 eserver pseries 670 se...
Page 909
2. Rotate the adapter so that the adapter engages the slot in the bottom adapter-retaining clip and the top corner of the adapter is seated into the adjustable top adapter-retaining clip. Note: if the adapter is not a full-height adapter, you must slide the adjustable top adapter-retaining clip down...
Page 910
3. Slide the short adapter-retaining arm toward the adapter or blank filler on the cassette linkage rail. If the short-adapter retaining arm has been removed from the cassette linkage rail, install the short-adapter retaining arm and then slide the arm until it contacts the adapter or blank filler a...
Page 911
4. Ensure that the adjustable top retaining clip catches the corner of the adapter as shown in the following illustration: 1 1 short adapter top retaining clip 5. Use the lower short adapter arm clip to engage and hold the bottom of the adapter. Note: it might be necessary to apply pressure to engag...
Page 912
6. To hold the top of the adapter, slide down the adjustable top adapter-retaining clip on the retaining arm. Ensure that the bottom edge of the adapter is held by the lower part of the adapter retaining arm. 1 adjustable top adapter-retaining clip 892 eserver pseries 670 service guide.
Page 913
7. Press the lock on the handle, and rotate the adapter handle until it is in the down position (adapter or blank filler moves up into the cassette assembly). 2 1 1 handle release lever 2 lock ensure that the right end of the cassette linkage rail moves up into the cassette linkage assembly as shown...
Page 914
8. Position the adapter and cassette assembly with the handle on the left (in the down position) and the top facing away from you. 2 1 1 top of cassette 2 handle 894 eserver pseries 670 service guide.
Page 915
9. Install the cover on the cassette assembly, as follows: a. Place the cassette cover on the cassette assembly as shown in the following illustration. Slide the cover toward the handle until the hole in the cover aligns with the hole in the cassette assembly. 2 1 1 handle 2 holes aligned chapter 9....
Page 916
10. Install the bezel assembly using the following procedure: a. Carefully slide the bezel onto the cassette assembly. 1 1 bezel b. Align and insert the cover arm latch in the hooked notch in the bezel. 1 2 1 pci adapter pull tab 2 hooked notch in the bezel for the cover arm latch 896 eserver pserie...
Page 917
C. Align the top of the bezel assembly into the grooves on the top of the cassette assembly. Push the bezel onto the cassette linkage assembly until the tab on the top of the bezel is seated in the recess of the cassette assembly. 1 2 3 4 1 recess 3 tab 2 groove 4 bezel assembly d. Insert the two ta...
Page 918
11. Check for the following: a. Ensure that the extension arm engages the pins on the cassette. You should be able to see the three pins in the holes in the arm. The bezel tab should be seated as shown in the following illustration. 1 1 1 1 pin b. Ensure that the cover arm latch is completely presse...
Page 919
C. Turn the cassette assembly over so the cover is facing up. Check the cover latch to ensure that it is holding the bezel to the cover as shown. 1 1 cover latch 12. Ensure the holes are aligned, and insert the bushing-lock pin into the bushing as shown. 1 2 1 bushing 2 bushing-lock pin chapter 9. R...
Page 920
The following illustration shows the location of the bushing in the cassette. 1 1 location of the installed bushing and bushing-lock pin 13. Insert the bushing-lock pin into the hole in the bushing, and push it in until it seats as shown in the following illustration. 1 1 bushing-lock pin 900 eserve...
Page 921
14. Depress the handle release lever to ensure the locking bar on the handle is pulled into the unlocked position. Raise the handle on the cassette linkage assembly until it locks into the up position (the blank filler or adapter moves downward). 1 handle release lever 2 locking bar 15. To install t...
Page 922
A. Ensure that the metal emc shield slides up inside the top of the cassette. 1 metal emc shield b. The metal emc shield has clips that slide over the top of the tailstock. Ensure that these clips are holding the metal emc shield to the tailstock. 1 1 top of tailstock 902 eserver pseries 670 service...
Page 923
16. Depress the handle release lever on the handle, and rotate the adapter handle until the handle is in the down position (adapter or blank filler moves up into the cassette assembly). 1 1 handle 17. Using the system documentation, determine if the adapter you are installing is hot-swappable. If th...
Page 924
Long adapter installation to install a long adapter, use the following procedure. Note: ensure that both the retaining arms for the long and short adapters are removed from the cassette linkage assembly. Before continuing, see step 1a on page 880 to remove the arms. 1. Place the adapter into the cas...
Page 925
2. Rotate the adapter so that the adapter engages the slot in the bottom retaining clip and the top corner of the adapter is seated into the top adjustable adapter-retaining clip. Note: if the adapter is not a full-height adapter, slide the top adjustable adapter-retaining clip downward until the lo...
Page 926
3. Install the long adapter-retaining arm onto the cassette linkage rail, as shown in the following illustration, and slide the arm toward the adapter. 1 2 3 1 cassette linkage assembly 3 top adapter retaining clip 2 adapter retaining arm 906 eserver pseries 670 service guide.
Page 927
4. Ensure that the top adjustable adapter-retaining clip catches the corner of the adapter as shown in the following illustration. 1 top adjustable-retaining clip 5. Ensure that the bottom edge of the adapter is held by the groove in the lower part of the adapter-retaining arm. 1 2 1 top adjustable-...
Page 928
6. To hold the top of the adapter, slide down the top adjustable adapter-retaining clip on the retaining arm. 1 1 long adapter retaining arm 7. Depress the handle release lever on the handle. Rotate the adapter handle until it is in the down position (adapter or blank filler moves up into the casset...
Page 929
Ensure the right end of the cassette linkage rail moves up into the cassette linkage assembly as shown: 1 1 right end of cassette linkage 8. Position the adapter and cassette assembly with the handle on the left (in the down position) and the top facing away from you. 1 2 1 handle 2 top of cassette ...
Page 930
9. Install the cover on the cassette assembly by placing the cassette cover on the cassette assembly as shown. Slide the cover toward the handle until the hole in the cover aligns with the hole in the cassette assembly. 2 1 1 handle 2 hole aligned in the cover 910 eserver pseries 670 service guide.
Page 931
10. Install the bezel assembly using the following procedure: a. Carefully slide the bezel onto the cassette assembly. 1 1 bezel b. Align and insert the cover arm latch in the hooked notch in the bezel. 1 2 1 pci adapter pull tab 2 hooked notch in the bezel chapter 9. Removal and replacement procedu...
Page 932
C. Align the top of the bezel assembly into the grooves on the top of the cassette assembly, and push the bezel onto the cassette linkage assembly until the tab on the top of the bezel is seated in the recess of the cassette assembly. 1 2 3 4 1 recess 3 tab 2 grooves 4 bezel d. Insert the two tabs o...
Page 933
11. Check for the following: a. Ensure that the extension arm engages the three pins on the cassette. You can see the pins in the holes in the arm. The bezel tab is seated as shown in the following illustration. 1 1 1 1 pins b. Ensure that the cover arm latch is completely pressed into the hooked no...
Page 934
C. Turn the cassette assembly over so that the cover is facing up. Check the cover latch to ensure that it is holding the bezel to the cover as shown. 1 1 cover latch 12. Position the adapter with the cover side facing up. Ensure that the holes are aligned, and insert the bushing as shown. 1 2 1 bus...
Page 935
1 1 bushing 2 bushing-lock pin 13. Insert the bushing-lock pin into the hole in the bushing. Push on the pin until it seats. 1 1 location of the installed bushing and bushing-lock pin chapter 9. Removal and replacement procedures 915.
Page 936
14. Depress the handle release lever to ensure the locking bar on the handle is pulled into the unlocked position. Raise the handle on the cassette linkage until it locks into the up position (the blank filler or adapter moves downward). 1 handle 2 locking bar 15. To install the metal emc shield on ...
Page 937
A. Ensure that the shield slides up inside the top of the cassette. 1 metal emc shield 2 adapter bracket chapter 9. Removal and replacement procedures 917.
Page 938
B. The metal emc shield has clips that slide over the top of the tailstock. Ensure that these clips are holding the emc shield to the tailstock. 1 1 top of tailstock 16. Press the lock on the handle and rotate the adapter handle until the handle is in the down position (adapter or blank filler moves...
Page 939
Visible. If the adapter is not hot-swappable, the blue color is visible. 1 2 1 orange indicates hot-swappable 2 blue indicates not hot-swappable 18. The adapter is ready to be installed into a system or an i/o drawer. For more information, refer to your system documentation. Chapter 9. Removal and r...
Page 940
Replacing a double-wide blind-swap adapter before installing a replacement adapter in a cassette that uses two adapter positions, referred to as a double-wide cassette, perform the following checks: v check that the screws for the cassette are in place: – across the male dovetail side – holding the ...
Page 941
Updating xilinx code on an sp switch2 pci attachment adapter note: this section applies only if the system is being used in a clustering environment. This procedure must be followed when an sp switch2 pci attachment adapter is installed or replaced, or when pssp software is upgraded on a server or l...
Page 942
Then, power on through either the hmc commands or by physically toggling the power switch on the node. Proceed to step 14 to verify the code has loaded. 5. For a 7026 or a 7040 with a sp switch2 pci adapter, do the following: efence -p x nn (where x is plane number 0 or 1 and nn is the node_number o...
Page 943
Hot-plug steps for the sp switch2 pci attachment adapter this procedure must be followed when doing hot-plug removal and replacements steps for the sp switch2 pci attachment adapter. On the control workstation (cws) or from the server node, do the following: 1. Quiesce all jobs running on the switch...
Page 944
I/o subsystem rio riser card removal note: the rio riser card is part of the i/o subsystem backplane fru. It cannot be ordered separately. 1. Turn off power as described in “powering off and powering on the system” on page 779. 2. Disconnect all cables from the rio riser card. 3. Remove the i/o subs...
Page 945
I/o subsystem distributed converter assembly (dca) notes: 1. If multiple i/o planars or i/o drawer dcas are being replaced during a maintenance window, then they must be replaced one at a time in order to ensure the i/o drawer serial number does not become damaged. After a single part is replaced, t...
Page 946
9. Grasp both sides of the front dca, and pull it out of the drawer. 1 i/o subsystem 3 i/o subsystem front cover 2 dca captive thumbscrew (quantity 2) 4 distributed converter assembly (dca) replacement 1. Rotate, counter clockwise, the two captive thumbscrews located on the front of the dca. Ensure ...
Page 947
I/o subsystem i/o backplane assembly removal note: if multiple i/o planars or i/o drawer dcas are being replaced during a maintenance window, then they must be replaced one at a time in order to ensure the i/o drawer serial number does not become damaged. After a single part is replaced, the i/o dra...
Page 948
Replacement 1. Align the i/o subsystem backplane assembly with the chassis opening and ensure that the roll bar clears the top-edge emc gasket without damaging it. 2. Slide the i/o subsystem backplane assembly into the chassis. Ensure that the two pins in the chassis align with the bottom of the bac...
Page 949
I/o subsystem dasd hard disk drive assembly note: linux does not support hot-plugging any hot-pluggable pci adapters or devices. A system with linux installed on one or more partitions must be shut down and powered off before replacing any pci adapter or device assigned to a linux partition. Follow ...
Page 950
Replacement note: all four bays in each dasd 4-pack must be occupied. If a bay does not have a dasd assembly, it must be occupied by a filler assembly. 1. Inspect the dasd 4-pack to ensure it is not damaged. 2. Ensure that the lower retaining screws are inserted and secured. 3. Ensure that the front...
Page 951
I/o subsystem dasd 4-pack removal 1. Press the green start service button on the uepo switch. 2. Locate the dasd backplane to be replaced. 3. Turn off the power as described in “powering off and powering on the system” on page 779. 4. Remove the front cover from the i/o subsystem by grasping the pin...
Page 952
I/o subsystem fan removal 1. Press the green start service button on the uepo switch. 2. Locate the fan to be replaced. 3. Turn off the power as described in “powering off and powering on the system” on page 779. 4. Remove the dasd cage from the front of the fan to be removed (see “i/o subsystem das...
Page 953
I/o subsystem chassis removal attention: this process requires: v the use of a lift tool (part number 09p2481) and lift-plate assembly tool (part number 11p4369). V the lift tool wheels must be chocked to prevent the chassis from moving during the operation. The frame must not be on its casters, the...
Page 954
Front: 1 i/o subsystem chassis 6 scsi dasd disk drives 2 fan assembly 7 dasd-4 pack cage 3 dasd 4-pack filler 8 dca 4 dasd filler 9 half i/o drawer filler plate 5 front cover rear: 1 pci i/o subsystem chassis 3 blind-swap cassette or pci filler with no adapter 934 eserver pseries 670 service guide.
Page 955
Replacement notes: 1. If you are replacing this assembly with a new assembly, the manufacturing label with the machine type, model number, and the serial number for the subsystem must be ordered to apply to the new part. For information on replacement labels, see chapter 10, “parts information”, on ...
Page 956
Media subsystem cd-rom, dvd-ram, or tape drive attention: dvd-ram and 4-mm tape drives can be located in the rear of the media subsystem only if the room is maintained at a nominal room temperature of 24°c (75.2°f). Attention: do not open the drive; no user adjustments or serviceable parts are insid...
Page 957
Diskette drive removal 1. Ensure that the diskette drive is in idle mode (the activity light remains off). 2. Loosen the thumbscrew that attaches the diskette carrier to the media subsystem. 2 scsi scsi 3 1 4 3. Carefully grasping the thumbscrew and not the bezel, pull the drive assembly out until y...
Page 958
Operator panel removal 1. Turn off power as described in “powering off and powering on the system” on page 779. 2. Remove the upper-left and lower-right screws that hold the media subsystem in the rack, and pull the subsystem out no more that two inches. 3. Pry the spring clip on the left side just ...
Page 959
Media subsystem chassis removal 1. Turn off power as described in “powering off and powering on the system” on page 779. 2. Label and disconnect all cables from the rear of the media subsystem. 2 8 3 6 1 scsi scsi 7 5 4 3. Remove the screw that holds the left side of the media subsystem chassis to t...
Page 960
Media subsystem internal cables removal 1. Turn off power as described in “powering off and powering on the system” on page 779. 2. If you have not already done so, open the front door of the rack unit. 3. Remove the media subsystem from the rack as described in “media subsystem chassis” on page 939...
Page 961
Chapter 10. Parts information this chapter contains parts information for the eserver pseries 670, which includes: v 7040 model 61r rack subsystem v 7040 model 671 processor subsystem v 7040 model 61d i/o subsystem the following 7040 frus each contain an ibm manufacturing label with the machine type...
Page 962
7040 model 61r rack subsystem the rack subsystem consists of the rack, power subsystem, and the integrated battery feature. 1 7 9 5 3 2 8 10 6 4 11 - integrated battery feature (not pictured) 942 eserver pseries 670 service guide.
Page 963
Index part number units per assembly description 1 44p0107 44p0127 1 rear door rear door (accoustic) 2 11p3948 44p0125 44p0126 11p2890 11p2923 1 1 1 1 2 42u frame cover, side left cover, side, right top hat shipping bar 3 44p0105 44p0106 1 front door primary rack front door secondary rack 11p1097 11...
Page 964
7040 model 671 processor subsystem (front) this processor subsystem front view consists of the processor chassis, memory books, fans, and filters. 3 2 1 4 944 eserver pseries 670 service guide.
Page 965
Index part number units per assembly description 1 11p4518 1 processor subsystem chassis (with backplane) 2 11p2935 1 to 4 memory book retainer see “7040 model 671 processor subsystem (front)” on page 946 for memory books part numbers. 3 31l7627 4 fan controller (mda) 07h5349 4 fans 4 11p3781 2 air ...
Page 966
7040 model 671 processor subsystem (front) this processor subsystem front view consists of the memory books, mcm and l3 modules. 946 eserver pseries 670 service guide.
Page 967
Index part number ccin units per assembly description 1 44p1282 28ad 1 system backplane 2 na protective cover (included as part of the l3 cache module fru.) note: do not discard the protective cover. Use it when returning l3 frus. 3 00p2839 25d9 4 to 8 128 mb (4x32)/400 mhz l3 cache kit includes: v ...
Page 968
Index part number ccin units per assembly description 53p4254 53p4261 30bd 30c6 30c1 30ca cuod 8/16 gb memory book i cuod 16/32 gb memory book i 12 44p4420 1 aluminum backplane stiffener 13 44p4415 2 steel alignment rods 14 use the 1.7 ghz mcm fru part number when ordering this fru. Mcm (with copper...
Page 969
7040 model 671 processor subsystem (rear) this processor subsystem rear view consists of the rio books, dcas, and capacitor books, mcm and l3 modules, as well as the media subsystem. Index part number ccin units per assembly description 1 53p1573 2738 1 fourth i/o book without rio-2 ports 53p4554 28...
Page 970
Index part number ccin units per assembly description 09p3462 273d primary i/o book with rio-2 ports 11p2936 i/o book retainer 16g8095 1 tod battery (inside primary i/o book) 44p0206 1 9-9 pin serial cable connects the managed system primary i/o book to the hmc 31l7196 1 9-25 pin serial cable connec...
Page 971
7040 model 671 media subsystem 1 2 3 4 5 6 7 8 9 10 chapter 10. Parts information 951.
Page 972
Index part number units per assembly description 1 24l1089 05g2882 1 operator panel screw 2 see note 1 optional media device (scsi drive) 3 see note 1 or 2 cd-rom drive (scsi drive) 4 76h4091 1 diskette drive 5 44p1799 1 operator panel cable (j05) 6 44p1800 5420242 1 diskette drive signal cable (j04...
Page 973
Power and scsi cables to the media subsystem 1 2 3 5 4 6 chapter 10. Parts information 953.
Page 974
Index part number units per assembly description 1 11p4301 1 cable connecting the operator panel to the media subsystem 2 11p4300 1 cable connecting the diskette drive to the media subsystem 3 11p2352 1 power cable for media subsystem front components 4 11p4303 1 scsi cable for media subsystem rear ...
Page 975
7040 model 61d i/o subsystem the system can contain up to three i/o subsystems. This section lists detail for one i/o subsystem. Depending on your configuration, the quantities of parts listed may increase by the actual number of i/o subsystems in your system. Front index part number units per assem...
Page 976
Rear 1 2 3 4 5 6 index part number units per assembly description 1 44p0705 1 pci i/o subsystem chassis 2 na 2 rio riser card, part of the i/o subsystem backplane assembly 3 11p4861 1 to 20 pci adapter cassette assembly 44p0239 pci adapter cassette assembly 11p4089 1 to 20 pci cassette filler 44p105...
Page 977
Power cabling 1 front rear 3 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 2 6 10 8 12 11 13 9 14 7 15 5 16 4 chapter 10. Parts information 957.
Page 978
Index part number units per assembly description 1 na 11p1598 bulk power distribution on the a side of the system (bpd a side) cable a35-bpc-p00 to b35-bpc-p00 2 na 11p1598 bulk power distribution on the b side of the system (bpd b side) cable b35-bpc-p00 to a35-bpc-p00 3 na 1 a35-bpc-p03 to bulk po...
Page 979
Rio cables and i/o power cables index number fru part number units per assembly description 11p2355 1 rio cable 0.5-meter, per drawer 11p0272 up to 2 rio cable 2-meter, per drawer 44h9137 up to 2 rio cable 15-meter, per drawer 00p5238 up to 2 rio-2 cable 1.75-meter 00p5239 up to 2 rio-2 cable 2.5-me...
Page 980
Keyboards and mouse index number fru part number units per assembly description 1 24p0440 1 keyboard, 101 us english (id 103p) usb 24p0450 1 keyboard, 101 french (id 189) usb 24p0458 1 keyboard, 101 italian (id 142) usb 24p0453 1 keyboard, 101 german/austrian (id 129) usb 24p0476 1 keyboard, 101 uk ...
Page 981
System power cables index number fru part number units per assembly description 1 11p0916 2 line power cord, us, canada, japan, 30 amp 480 v ac 1 11p0367 2 line power cord, us, canada, japan, 60 amp 240 v ac 1 11p0914 2 line power cord, us, chicago, 30 amp 480 v ac 1 11p0365 2 line power cord, us, c...
Page 982
Tools the following tools are needed to perform service actions on the eserver pseries 670. These tools can be ordered through your normal tools supplier. Index part number units per assembly description 1 46h9635 1 tool box 2 11p4486 1 torque tool mcm 3 04n6923 1 sash brush 4 11p4747 1 magnifying g...
Page 983
Appendix a. Environmental notices product recycling and disposal this unit contains materials such as circuit boards, cables, electromagnetic compatibility gaskets and connectors which may contain lead and copper/beryllium alloys that require special handling and disposal at end of life. Before this...
Page 984
Acoustical noise emissions the equivalent continuous a-weighted sound pressure level at workstations (emission sound pressure level at the 1-meter bystander positions) does not exceed 70 db(a). Der geräuschpegel der einheit ist kleiner oder gleich 70 db(a). Declared acoustical noise emissions acoust...
Page 985: Appendix B. Notices
Appendix b. Notices this information was developed for products and services offered in the u.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services ...
Page 986
966 eserver pseries 670 service guide.
Page 987
Appendix c. Service processor setup and test attention: this procedure applies to modems attached to the serial ports (s1 and s2) on the primary i/o book (location u1.18-p1-h2). It does not affect the operation of the modem attached to the ibm hardware management console for pseries (hmc). The call-...
Page 988
Testing the service processor setup this section contains sample testing procedures to help ensure your service processor setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assist...
Page 989
Serial port configuration to configure the serial port on an aix system, do the following from an aix console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev -cc tty if no serial ports are configured, none are listed. If you want to configure ser...
Page 990
970 eserver pseries 670 service guide.
Page 991
Appendix d. Modem configurations note: this appendix applies only to modems attached to the serial ports (s1 and s2) on the primary i/o book (location u1.18-p1-h2). These configuration files do not apply to the modem attached to the ibm hardware management console for pseries (hmc). Sample modem con...
Page 992
Configuration file selection use the following steps to select a configuration file: 1. Is your modem an ibm 7852-400? If yes, use modem configuration file modem_m0.Cfg and go to step 7. Note: the ibm 7852-400 modem has dip switches on the right side of the unit. See “ibm 7852-400 dip switch setting...
Page 993
Note: some older modems do not respond to the x0 or &r1 commands. Edit out these commands from the modem configuration file if yours is such a modem. See your modem manual for more information. Some modems, such as the ibm 7857-017, are not designed for the paging function. Although they can be used...
Page 994
Customizing the modem configuration files you can create your own modem configuration files or modify the samples provided. After you customize your modem configuration files, you must access them through the configure remote maintenance policy service aid rather than from the service processor menu...
Page 995
Xon/xoff modems some early modems assume software flow control (xon/xoff) between the computer and the modem. Modems with this design send extra characters during and after the transmitted data. The service processor cannot accept these extra characters. If your configuration includes such a modem, ...
Page 996
Transfer of a modem session because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &dn (where n is a number) generally sets the modem response ...
Page 997
Recovery strategy the recovery strategy consists of making two calls to establish a remote session. This solution is the easiest to implement and allows more freedom for configuring your server’s serial ports. To set up a remote terminal session, dial into the service processor and start the system....
Page 998
Modem configuration sample files sample file modem_m0.Cfg # # component_name: (espsetup) entry service processor setup: modem_m0 # # functions: modem configuration file specifically for ibm 7852-400 # modem with auto-reliable feature. This feature must be turned off # for catcher calls. This example...
Page 999
"19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # separate from previous data. Send "+++" # assure command mode. Delay 2 # allow mode switching delay. Send "ath0t\r" # set modem switch-hook down # (i.E., hang up). Ignore "0\r" or "ok\r" timeout 2 # ignore modem res...
Page 1000
Expect "0\r" or "ok\r" timeout 2 # confirm commands successful. Send "atv0s0=0\r" # numeric response code # auto answer off expect "0\r" timeout 2 # confirm commands successful. Done # error: # handle unexpected modem # responses. Expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done 980 e...
Page 1001
Sample file modem_m1.Cfg # # component_name: (espsetup) entry service processor setup modem_m1 # # functions: modem configuration file specifically for ibm 7857-017 modem with # auto-reliable feature. This feature must be turned off for catcher calls. # this example uses the at&f reset command to ch...
Page 1002
Send "ate0q1\r" # initialize modem: echo off, # disable responses. Ignore "0\r" timeout 1 done condin: send "at&f*e0e0\r" # reset to factory defaults. # *e0=data compression disabled # e0=echo disabled ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "at#f0*q2\r" # trellis modulation...
Page 1003
Sample file modem_z.Cfg # # component_name: (espsetup) entry service processor setup z # # functions: modem configuration file for many early hayes* compatible modems. # this example uses the atz reset command to choose the factory defaults. # this setup will work for many modems, but it is required...
Page 1004
Done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # separate from previous data. Send "+++" # assure command mode. Delay 2 # allow mode switching ...
Page 1005
Error: # handle unexpected modem # responses. Expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done appendix d. Modem configurations 985.
Page 1006
Sample file modem_z0.Cfg # # component_name: (espsetup) entry service processor setup z0 # # functions: modem configuration file for some early hayes* compatible modems. # this example uses the atz0 reset command to choose the factory defaults. # this setup is recommended for modems that will respon...
Page 1007
Timeout 60 done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # separate from previous data. Send "+++" # assure command mode. Delay 2 # allow mode...
Page 1008
Done # ri power on enabled. Error: # handle unexpected modem # responses. Expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done 988 eserver pseries 670 service guide.
Page 1009
Sample file modem_f.Cfg # # component_name: (espsetup) entry service processor setup f # # functions: modem configuration file for many recent hayes* compatible modems. # this example uses the at&f reset command to choose the factory defaults. # this set up is preferred for modems with extended (&) ...
Page 1010
Connect: send "atdt%n\r" # tone dialing command. # %n from call home setup. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "16\r"...
Page 1011
Ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "ate0t\r" # initialize modem: echo off, expect "0\r" or "ok\r" timeout 2 # enable responses (numeric), send "atq0v0x0t\r" # limit response codes. Expect "0\r" timeout 2 # confirm commands successful. Send "ats0=0\r" # set autoanswer ...
Page 1012
Sample file modem_f0.Cfg # # component_name: (espsetup) entry service processor setup f0 # # functions: modem configuration file for many recent hayes* compatible modems. # this example uses the at&f0 reset command to choose the factory defaults. # this set up is preferred for modems with extended (...
Page 1013
Done connect: send "atdt%n\r" # tone dialing command. # %n from call home setup. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "...
Page 1014
Done ripo: send "at&f0q0t\r" # reset modem. Select profile 0 ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "ate0t\r" # initialize modem: echo off, expect "0\r" or "ok\r" timeout 2 # enable responses (numeric), send "atq0v0x0t\r" # limit response codes. Expect "0\r" timeout 2 # c...
Page 1015
Sample file modem_f1.Cfg # # component_name: (espsetup) entry service processor setup f1 # # functions: modem configuration file for many recent hayes* compatible modems. # this example uses the at&f1 reset command to choose the factory defaults. # this set up is for modems with extended (&) command...
Page 1016
Connect: send "atdt%n\r" # tone dialing command. # %n from call home setup. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "16\r"...
Page 1017
Ripo: send "at&f1q0t\r" # reset modem. Select profile 1 ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "ate0t\r" # initialize modem: echo off, expect "0\r" or "ok\r" timeout 2 # enable responses (numeric), send "atq0v0x0t\r" # limit response codes. Expect "0\r" timeout 2 # confir...
Page 1018
998 eserver pseries 670 service guide.
Page 1019: Appendix E. Ground Path
Appendix e. Ground path the ground path for the pseries 670 is shown in the following figure. 999.
Page 1020
1000 eserver pseries 670 service guide.
Page 1021: Index
Index a about this book xvii accessing information xvii acoustical noise emissions 964 activating process processor on demand 13 activation features processor on demand 10 adding frus 9 serviceable event comments 8 air filters 849 aix documentation 703, 706, 858, 862 aix location codes 55, 59 alumin...
Page 1022
Dynamic processor sparing 12 e electronic service agent 12 enable console mirroring 715 entering open firmware 16 entry map 107, 111 environmental design 963 notices 963 epo bypass interlock 19, 788 error code to fru index 345 error codes common firmware 681 firmware/post 413 hmc surveillance 693 op...
Page 1023
Led indicator menu 730 led status 24 location code format 53 location codes 53, 59 aix 55 physical 53 locations 16 aix 57 dasd bays 29 dasd scsi ids 29 i/o subsystem front 27, 29 i/o subsystem rear 28 location code reference tables 57 logical 53 media bays 22 media scsi ids 22 media subsystem operat...
Page 1024
Operational phases service processor 760 operator panel error codes 351 operator panel removal 938 os defined restart policy 721 overview 1 diagnostics 107 service focal point 4 system 1 p parameters service processor service mode 742 partitions considerations standalone 704 parts keyboard 960, 961 ...
Page 1025
Recovery procedures 975 strategy 977 recycling 963 reference information 1 reference tables aix location code 57 physical location code 57 related publications xvii removal and replacement introduction 778 removal and replacement procedures 774 air filters 849 battery 795 capacitor books and capacit...
Page 1026
Service processor (continued) call-out call-home 755 call-out policy setup menu 741 checklist 967 checkpoints 310 console mirroring 756 customer account setup menu 742 error logs 757 feature 110 general user menu 711 language selection menu 735 main menu 712 memory configuration/deconfiguration menu...
Page 1027
Uepo removal and replacement 788 unit emergency power off card assembly 788 updating fru information 8 using service agent 110 v viewing serviceable event comments 8 serviceable event details 7 serviceable event error details 8 serviceable event partition information 9 w web sites firmware updates 7...
Page 1028
1008 eserver pseries 670 service guide.
Page 1029
Readers’ comments — we’d like to hear from you pseries 670 service guide publication no. Sa38-0615-03 overall, how satisfied are you with the information in this book? Very satisfied satisfied neutral dissatisfied very dissatisfied overall satisfaction h h h h h how satisfied are you that the inform...
Page 1030: Business Reply Mail
Readers’ comments — we’d like to hear from you sa38-0615-03 sa38-0615-03 cut or fold along line cut or fold along line fold and tape please do not staple fold and tape fold and tape please do not staple fold and tape no postage necessary if mailed in the united states business reply mail first-class...
Page 1032
Printed in u.S.A. July 2003 sa38-0615-03.